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NTT DATA Services logo
SDM Workplace NTT DATA Services

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Service Delivery Manager - Workplace & Service Desk at NTT DATA, your role will be crucial in ensuring the timely delivery of high-quality services from TAF Partner to the respective service recipients within MBAG. Your technical expertise, leadership skills, and customer-focused approach will drive the success of Service Delivery management. **Key Responsibilities:** - Oversee the service performance of the supplier by conducting regular meetings, reviewing service performance, and identifying improvement opportunities. - Prepare reports on workplace service delivery performance, including SLA compliance, customer satisfaction levels, and incident resolution times. - Analyze performanc...

Posted 1 day ago

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