66 Technology Proficiency Jobs - Page 2

As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, we give every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, we have unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. The role ensures compliance with customer agreements, budget ownership, workforce planning, engagement, crew retention, and service delivery. This position acts as the primary interface between Seafarers, Fleet Management, Crewing Operations, and external stakeholders, ensuring the execution of crew-related activities. **Key Responsibilities and Tasks** **Crew Management & Service Delivery** - Ensures all duties and responsibilities are carried out in accordance with VMS, national, and international statutory requirements. - Works closely with the Fleet Cell and Marine HR to ensure service delivery as per customer contracts. - Functions as the escalation point for all crew-related matters, collaborating with Fleet Managers and Crewing Operations to resolve issues. - Ensures that Crew Management delivers on KPIs agreed upon between the client, Fleet Cells, and Crew Management, including budget ownership for crew operations. - Ensures the diligent usage of ShipSure as the system of record for all crewing activities and drives it with other teams for their crew and vessels. **Crew Planning & Workforce Management** - Responsible for crew engagement and crew welfare. - Maintains an effective crew rotation plan for assigned vessels, ensuring consistency with global planning principles and as guided by Global Pool Managers. - Identifies candidates for vacancies using fleet crew pools and recruitment when needed. Escalates critical vacancies to RCMP and Global Pool Manager when necessary. - Works proactively and as guided by the Global Pool Manager to maintain and balance crew pool strength, including managing crew surpluses and reallocations. - Supports fleet takeovers by identifying suitable seafarers for vessel transition. - Works closely with the Global Pool Manager and supports building career progression plans for seafarers and ensures performance monitoring through appraisals. - Identifies and addresses crew retention risks by working with key stakeholders. **Budget Management & Operational Efficiency** - Owns and manages the Vessel budget, including annual renewals, negotiation with customers, and reporting. - Owns and manages budget preparation by providing insights on wages, benefits, and crewing costs in collaboration with the P&L team. - Schedules and reports on service performance and budget reviews, recommending actions to support continuous improvement. **Compliance, Industrial Relations & HSSEQ Support** - Ensures compliance with maritime regulations, flag state requirements, and industrial relations for assigned fleets. - Manages urgent crew changes and vacancies through the effective utilization of the V. Ships seafarer pool. - Assists HSSEQ in accident investigations related to crewing and supports the implementation of corrective/preventive actions. - Drives data quality and complies with the Quality Assurance process (Audit). **Stakeholder Engagement & Process Improvement** - Participates in the new business proposal preparation and review as well as the new business onboarding process. - Collaborates proactively with internal and external stakeholders, including seafarers, to ensure outstanding service delivery. - Is familiar with and promotes V. Group and Marine HR services and initiatives. - Provides feedback on ShipSure enhancements and other crewing process improvements. - Works digitally with V. Crew Connect, ShipSure BI, and other digital tools to streamline operations. - Delivers client reports, ensuring transparency and data-driven insights into seafarer management and operational performance. V. Group can offer you a market-leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. **Essential Requirements** - Maritime or shipping industry experience. - Knowledge of crew operations, planning, and workforce management. - Proven customer service mindset and ability to build strong relationships with stakeholders. - Excellent organizational and problem-solving skills. - Strong collaboration and influencing skills to drive change and improvement. - Ability to manage budgets, reports, and performance KPIs effectively. - Excellent communication skills, with an ability to negotiate and resolve conflicts effectively. - Good technology and data analysis proficiency. **Desirable Requirements** - Proficiency in ShipSure and planning tools functionality. - Multinational work experience. *Applications Close Date: 03 Aug 2025*,

As a Financial Anchor (CA, CFA) at our organization, you will play a crucial role in delivering comprehensive, engaging, and accurate financial news and updates to our audience. Your responsibilities will include hosting live financial segments, presenting financial analysis, conducting interviews with market experts, and simplifying complex financial topics for our viewers. Your expertise will be essential in establishing and maintaining our audience's trust, offering timely market insights, and providing valuable investment advice. You will lead various financial programs by hosting live broadcasts, news segments, and interviews that focus on global financial markets, investment trends, and economic developments. Your ability to present complex financial data in a clear and engaging manner will cater to both professional investors and retail clients. Additionally, you will conduct interviews with financial analysts, industry experts, and thought leaders to offer insightful perspectives. Collaboration with the content team to create scripts, reports, and show segments related to financial topics will be a key aspect of your role. Real-time reporting on stock market performance, economic indicators, and investment opportunities will be part of your daily tasks. Engaging with the audience during live shows to address questions and provide advice on financial products, services, and investment strategies will enhance viewer interaction. Keeping abreast of financial news, market trends, and global economic changes will enable you to provide timely and accurate reports. Your representation of Planify Capital in media appearances, public events, and industry conferences as a subject matter expert will contribute to our brand's visibility and credibility. To excel in this role, you should possess a minimum of 3-5 years of experience as a financial anchor, journalist, or broadcaster specializing in finance or business reporting. A strong understanding of global financial markets, investment products, stock market trends, and economic factors is essential. Excellent verbal and written communication skills are required to simplify complex financial information for diverse audiences. Your confident and engaging on-screen presence, along with analytical skills to interpret and present financial data clearly, will be valuable assets. An educational background in Finance, Economics, Business, Journalism, or related fields is preferred. Additional certifications in finance such as CA, CFA, or CFP will be advantageous. Proficiency in broadcasting tools, content management systems, and financial data platforms is beneficial for effectively fulfilling your responsibilities in this role.,

As the Senior Manager, Contact Center at Walmart Global Tech, you will lead a high-performing team dedicated to providing exceptional service to Customers, Associates, and Candidates through direct conversation, phone, and chat support. Your role involves strategic leadership, operational excellence, and fostering a customer-centric culture in a fast-paced, metrics-driven environment. You will play a crucial role in people management, performance optimization, and continuous improvement to exceed service expectations. Your responsibilities will include defining and executing the strategic vision for the contact center, aligning goals with broader organizational objectives, and maintaining customer service standards. You will lead and mentor people managers and their teams, set performance expectations, conduct evaluations, and identify growth opportunities through coaching and training. Additionally, you will oversee daily operations to ensure service level agreements, quality metrics, and customer satisfaction targets are consistently met. Resource planning is a key aspect of your role, where you will effectively allocate resources to manage call/chat volumes, optimize staffing, and ensure smooth operations during peak periods. Talent management is another critical area where you will drive recruitment, onboarding, and retention strategies to build a skilled and motivated workforce, fostering a culture of learning and career progression. You will be responsible for developing and enforcing contact center policies, procedures, and best practices to ensure consistency, compliance, and efficiency. Championing a customer-centric approach, you will analyze feedback, identify pain points, and implement service enhancements. Moreover, you will ensure adherence to legal, regulatory, and company standards, proactively identifying and mitigating operational risks. Collaboration with cross-functional teams and senior leadership is essential for aligning on goals, sharing insights, and resolving escalations. As a change and transformation leader, you will drive change initiatives, technology upgrades, process improvements, and organizational shifts, ensuring smooth transitions. Conflict resolution, reporting, and insights generation are also part of your responsibilities, where you will monitor KPIs and provide actionable recommendations to leadership. Key competencies required for this role include leadership and people management skills, a customer-centric mindset, strategic thinking, analytical abilities, communication excellence, change management expertise, conflict and crisis management skills, operational acumen, technology proficiency, and adaptability to thrive in a dynamic environment. Join Walmart Global Tech and be part of a team that makes a significant impact on millions of people worldwide through innovative technology solutions. With a culture focused on belonging and inclusivity, Walmart Global Tech offers a supportive environment where every associate is valued for their unique contributions. Enjoy competitive compensation, incentive awards, best-in-class benefits, and opportunities for personal and professional growth. Kickstart your career in tech, gain new skills, and be part of reimagining the future of retail at Walmart Global Tech.,

The Manager/Sr. Manager position at Axis Max Life Insurance is within the Distribution Capability Centre's DCC Agency Training department. As part of the Distribution Capability Development Department, the primary focus is to equip sales employees with essential knowledge and product skills across the company's diverse financial product offerings. By emphasizing continuous development, the department aims to empower sales channels, enabling them to position the organization as a leading insurance firm in India. Key Responsibilities: - Conducting training modules for Agent Advisors and ADMs, including induction and on-boarding programs - Providing training on selling skills, MLI Insurance products and processes, and digital tools - Conducting various training programs as outlined in the Agent and ADM learning journey - Delivering training in a blended format, incorporating classroom and virtual sessions - Driving adoption of the digital learning platform and conducting digital assessments - Planning and scheduling training sessions, ensuring wider participation, and monitoring agent progress - Updating and reviewing training materials, incorporating feedback and ensuring continuous information on MLI products - Facilitating self-development of agents and monitoring business performance of learners Key Skills Required: - Strong industry knowledge in life insurance products, regulations, and market trends - Excellent communication and presentation skills to engage with diverse audiences - Experience in coaching, mentoring, and guiding employees to improve skills and performance - Deep product knowledge in life insurance policies, claims processes, underwriting, and sales techniques - Ability to develop training materials tailored to audience needs and adjust content for different learning styles - Proficiency in sales techniques, problem-solving, technology, and interpersonal skills - Capability to assess trainee progress and provide constructive feedback for improvement Desired Qualification and Experience: - Graduate in any discipline - 2-3 years in sales and 3-4 years in conducting sales training, preferably in the life insurance domain About Axis Max Life Insurance: Axis Max Life Insurance Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited, offering comprehensive life insurance solutions through multi-channel distribution. The company focuses on customer-centric engagement, service delivery, and trained human capital to achieve mutual progress and success. #ComeAsYouAre LGBTQIA+ and PwD candidates are encouraged to apply to join our dynamic team. For more information, visit www.maxlifeinsurance.com.,

The role of a Trainee Process Consultant-Non-Voice in Mumbai is to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you should possess basic knowledge of Claims Administration in a non-voice environment, exhibit good reasoning and analytical skills, and communicate fluently in the language required for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for success in this role. Your responsibilities will include adhering to attendance and punctuality norms, acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidelines. It is crucial to adhere to Service Level Agreements (SLA), understand Quality & Auditing parameters, and meet assigned productivity goals while maintaining quality standards and meeting Turnaround Time (TAT) requirements. Mandatory skills for this position include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with technology, including computers, software applications, and phone systems, is required. You should be able to understand basic data, drive individual and team efficiency through effective metric management, coach and motivate employees, evaluate performance, lead teams towards improved performance, delegate workloads, and problem-solve creatively. Preferred skills for this role include proficiency in MS Office, typing, and computer skills, effective communication in English, good analytical skills, and strong comprehension abilities. If you are a recent graduate with 0-1 year of experience and possess the skills and qualities mentioned above, and if you are located in Mumbai, India, we encourage you to apply for the position of Trainee Process Consultant-Non-Voice.,

1. Strategically manage and develop a high-performing sales team, implement effective sales strategies, maintain customer satisfaction, and drive profitable revenue growth in the assigned area. 2. Focus on increasing market share to drive sales strategies and initiatives that capture a larger portion of the market, enabling the company to expand and grow its presence in the marketplace. Area Manager is a part of the sales team in CG Power and Industrial Solutions Ltd. CG is an engineering conglomerate with an impressive and diverse portfolio of products, solutions and services for Power and Industrial equipment and solutions. In CG Power the main objective of the Area Manager is to achieve growth and hit sales target by successfully managing the territory managers. 1. Managing internal friction and gaining internal buy-in, which can be a drain on energy and divert attention from customer-focused activities. 2. Addressing communication gaps that hinder understanding of the best offerings for customers, potentially limiting the ability to meet their needs and drive sales success. 3. Managing difficult situations with customers due to poor response from the unit, which can impact customer satisfaction and hinder the ability to provide effective solutions. 4. Striving to meet or exceed sales targets, often under pressure, while maintaining profitability and ensuring the sales team's performance remains consistent. 1. Assess sales performance according to KPIs. 2. Devise effective territory sales and marketing strategies. 3. Meet with customers to address concerns and provide solutions. 4. Present products and services to prospective customers. 5. Prepare regular sales reports and presentations for senior management. 1. During order negotiation, collaborate with immediate supervisor and the unit to determine payment terms and price, ensuring alignment and maximizing customer satisfaction. 2. Engage in technical discussions with clients after consulting with the engineering team and the unit, ensuring effective communication and understanding of technical requirements. 3. Make administrative decisions for the subordinates, encompassing tasks such as assigning responsibilities, managing workloads, and ensuring adherence to company policies and procedures. 1. Provide recommendations for tender support to focus on developing a competitive pricing strategy. 2. Provide recommendations to streamline order processing and fulfillment procedures to minimize errors and delays, improving overall customer satisfaction and operational efficiency. 3. Implement performance metrics and sales incentives to motivate the sales team and drive results. Preferred candidate profile 1. Should possess exprience of 9 - 22 years in the related industry/ field. 2. Proven track record of increasing sales and revenue; field sales experience is preferred.

As a TME Compliance, Contracts, and Projects Specialist at EY, you will play a vital role in supporting the Global Meeting and Production Contract Team by managing the operational aspects of contract administration. Your responsibilities will include reviewing, processing, and storing MSA and SOW contracts for production and meeting suppliers, ensuring compliance with EY's policies and regulatory requirements. You will be responsible for maintaining accurate records of contracts, compliance checks, and supplier documentation, and consolidating supplier spend data to support financial analysis and reporting. Your role will also involve tracking supplier performance metrics, SLAs, and compliance standards, and assisting in preparing reports for business reviews. Your attention to detail will be crucial in ensuring the accuracy of contract data, compliance records, and reporting. You will need to identify and escalate potential contract or compliance issues to the Supervisor and maintain a working knowledge of EY's compliance policies and industry regulations affecting travel, meetings, and events. Proficiency in data management, communication skills for effective stakeholder coordination, and familiarity with contract management processes will be essential for success in this role. Experience with contract management software, Microsoft Excel, and reporting tools will be advantageous. You will collaborate with internal stakeholders, including procurement, finance, and compliance teams, and operate under the direction of the TME Compliance, Contracts, and Projects Supervisor. A minimum of a Bachelor's degree and 3+ years of experience in contract administration, compliance, or supplier management are required for this position. Experience in corporate procurement, meetings, and events will be a plus, and some travel may be expected as part of the role. Join EY to build a better working world, where you can leverage your unique voice and perspective to contribute to the organization's growth and success.,

You will be working as a Senior Analyst at KPMG in India, a professional services firm affiliated with KPMG International Limited. KPMG in India has been in operation since August 1993 and has offices located in various cities across the country including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. As a Senior Analyst at KPMG, you will be responsible for providing services to national and international clients in India across different sectors. Your role will involve leveraging the global network of firms, understanding local laws, regulations, markets, and competition to deliver performance-based, industry-focused, and technology-enabled services. To qualify for this position, you should have a B.Com degree. KPMG in India values equal employment opportunities and encourages individuals with diverse backgrounds and qualifications to apply for this role.,

The role of a Trainee Process Consultant-Non-Voice in Mumbai requires you to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As an associate, you are expected to possess basic knowledge of Claims Administration - Non Voice, along with good reasoning and analytical skills. You should be able to communicate fluently in the language necessary for the function/location, demonstrate active listening skills, and have a passion for learning. Your responsibilities will include acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidelines. It is essential to adhere to attendance and punctuality norms, meet assigned productivity goals, and understand and comply with quality standards and SLAs. Additionally, you must have influencing skills, the ability to comprehend process requirements well, and demonstrate exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Mandatory skills for this role include proficiency in using computers and software applications, as well as phone systems. You should be able to understand basic data and take appropriate action, drive individual and team efficiency through effective metric management, coach and motivate employees, and evaluate their performance. It is crucial to strategically lead and develop the team towards improved performance, delegate and manage workloads and projects across functions, and proactively solve problems and conflicts. Preferred skills for this position include proficiency in MS Office, typing skills, computer skills, effective communication in English, good analytical skills, and comprehending ability. By demonstrating these skills and qualities, you will contribute to the success of the team and organization in Mumbai, India.,

The role of a Team Leader Operations at Sagility is to assist in managing overall account performance and financial profits by coaching and developing Senior Process Consultants to deliver quality performance. You will be responsible for overseeing Senior Process Consultants to ensure successful day-to-day operations. As a Team Leader Operations for Apria Fax Intake (Non-Voice), you are required to have a minimum educational qualification of Any Graduate and at least 3+ years of experience in RCM-AP/AR (Non-Voice), including 12 months in a supervisor capacity. Experience in the healthcare industry is preferred. Your key responsibilities will include providing day-to-day leadership, coaching, and development support to direct reports (Senior Process Consultants). You will review operating statistics regularly to ensure that client and organizational goals are being met in areas such as service quality and timeliness. Identifying areas of process improvement and implementing resolutions will be crucial to increase client satisfaction and company profitability. Additionally, you will oversee enhancements to client programs and ensure process quality for all work performed by the team. It is important for you to participate in client visits and roundtables to provide insights on program performance or new programs being offered. Collaboration with the Manager Operations to balance the needs of individual teams with the entire organization is key. You should promote teamwork, provide growth development opportunities, and maintain a safe work environment while delivering the highest quality service to internal and external customers, in compliance with HIPAA regulations. Mandatory skills for this role include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency in necessary technology, ability to drive efficiency and productivity, coach and motivate employees, strategically lead and develop teams, delegate and manage workloads, and drive continuous improvement efforts are essential. You should also possess advanced customer focus and service skills. Preferred skills for this position include basic financial analysis (cost-effectiveness, cost-benefit etc.). This position is based in Hyderabad, India.,

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

As a Data Engineer, you will be responsible for designing, building, and maintaining data pipelines and infrastructure to support data-driven initiatives. Your primary focus will be to ensure efficient collection, storage, and processing of data for analysis and business use. Your key responsibilities will include designing, implementing, and optimizing end-to-end data pipelines for ingesting, processing, and transforming large volumes of both structured and unstructured data. You will also be tasked with building and maintaining data infrastructure that facilitates effective data utilization within organizations. In this role, you will design and maintain data models, schemas, and database structures to support various analytical and operational use cases. Ensuring data quality, accuracy, and security throughout the data lifecycle will be crucial to your success. Collaboration will be a key aspect of your work as you will be required to work closely with data scientists, analysts, and other stakeholders to understand data requirements and deliver tailored solutions. Problem-solving skills will also be essential as you identify and address data-related challenges to ensure data availability for analysis and decision-making. Remaining up-to-date with the latest data engineering technologies and tools will be necessary to excel in this role. The job types available for this position are full-time, permanent, and open to fresher candidates. The benefits offered include food provision, and the work schedule consists of day shifts with a morning shift timing. Additionally, a performance bonus will be provided. The work location for this role is in person.,

We are seeking a passionate and dedicated High School Mathematics Teacher to join our team. If you have a strong background in mathematics education, excellent communication skills, and a commitment to providing an experiential journey to discover the world of mathematics while building reasoning, critical thinking, and creative problem-solving capacities, we invite you to apply. As a High School Mathematics Teacher, your responsibilities will include creating a healthy environment where students feel comfortable, safe, and important. You will establish good behavioral expectations to promote a healthy classroom and school culture, enabling experiential mathematical learning by making connections to real-life contexts and experiences. Designing, developing, and delivering quality lesson plans and curricula that adhere to national and school guidelines will be essential. You will adapt your teaching approach and materials according to the pupils" abilities, giving them the opportunity to question and investigate. Effective communication with the pupils to clarify the objectives of each lesson and project is crucial. Emphasis will be placed on applications and problem-solving utilizing the concepts learned to make them more widely applicable. You will also develop interdisciplinary understanding between mathematics and other curricular areas, make students aware of the relationship between Mathematics, technology, and society, and strengthen pupils" mathematical thinking, problem-solving, logical reasoning, and mathematical intuition capacities. Assessments should encourage genuine understanding of core mathematical capacities, competencies, and creativity rather than mechanical procedures and rote learning. Additionally, you will design a Mathematics Events calendar for an annual year with implementation strategies. In terms of Assessment & Feedback, you will include various types of assessments to test students" abilities beyond the memorization of subject content. Providing extra resources, support, and interventions for students who are struggling academically and drawing up helpful feedback to students, parents, and other teachers for improving the pupils" learning abilities and skill development will be part of your role. You will also engage in staff and parents" involvement by meeting with other teaching staff to discuss students" progress or any concerns in academics and behavior, as well as regularly communicating with parents/guardians about students" progress, projects, and classroom activities. Your responsibilities will also include Behavioral Management, where you will demonstrate fair knowledge of children's socio-emotional theories and age-related behavioral aspects and challenges. You will address disruptive behaviors and challenging situations, counsel children through socio-emotional and behavioral challenges, and guide parents/caregivers with appropriate resources and strategies to attend to the children's needs. Ensuring pupils" medical needs and health conditions are handled appropriately and maintaining proper communication channels with school management and parents is essential. In School Administration, you will maintain student academic records, handle related administrative tasks, assist with admission test papers preparation and evaluation, recruitment, and training of all new teachers, and provide support to school management. Participating in professional development opportunities to enhance teaching skills and staying current on best practices in education will be expected. Adhering to school leave and punctuality policies and school cultural norms to create a healthy learning and teaching space is imperative. You will also organize extracurricular activities, be part of committees and events for student and school development. The ideal candidate will possess a Bachelor's degree in Education, Mathematics, or a related field (Master's degree preferred), strong content knowledge in mathematics subjects, previous experience teaching mathematics at the high school level, and a commitment to equity, diversity, and inclusion. A passion for teaching, dedication to student success, technology proficiency, effective pedagogical and classroom management skills, emotional intelligence skills, excellent communication skills, and strong research skills are desired qualities. If you are dedicated, patient, and able to remain calm in tense situations, have a passion for the subject and a commitment to continuing education, a love for learning and teaching, strong personal alignment to inspire and support children, and a commitment to your role and related responsibilities, we encourage you to apply. A highly organized and flexible approach, attention to detail, excellent listening skills, the ability to answer sensitive questions, and a supportive team player mindset are also valued characteristics. Thriving in a challenging environment and seizing opportunities for personal development and professional growth are qualities we are looking for in our High School Mathematics Teacher. This is a full-time position with a day shift schedule, and work will be conducted in person. Salary: To be discussed Job Type: Full-time Schedule: Day shift Work Location: In person,

The role of a Team Leader Operations is to assist in managing overall account performance and financial profits by coaching and developing Senior Process Consultants to deliver quality performance. You will be responsible for ensuring the success of day-to-day Operations by managing Senior Process Consultants effectively. **Job title:** Team Lead-Operations **Job Description:** **Education:** Any Graduate **Experience:** You should have at least 3 years of experience in Claims Administration (Voice), including a minimum of 12 months in a supervisor capacity. Prior experience in the Healthcare Industry is preferred. **Roles & Responsibilities:** - Answer incoming queries through email or call and take appropriate action - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Attend mandatory training sessions to stay updated on any changes in policy - Conduct one-on-one call listening and provide feedback - Conduct refresher training sessions to enhance skills - Drive team performance by sharing feedback with underperforming team members daily - Conduct call auditing and handle escalated calls - Provide day-to-day leadership, coaching, and development support to direct reports (Senior Process Consultants) - Regularly review operating statistics to ensure Client and Organization goals are being met in areas of service quality and timeliness - Identify areas of process improvement and implement resolutions in a timely manner - Ensure process quality for all work performed by the team - Coordinate with Manager Operations to balance the needs of individual teams with the needs of the entire organization - Provide growth development opportunities and promote teamwork - Train and provide guidance to Senior Process Consultants, other Supervisors, and Senior Supervisors within the organization - Maintain a clean, safe work area and practice good safety habits - Provide internal and external customers with the highest quality service - Familiarize yourself with HIPAA regulations **Mandatory Skills:** - Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills - Proficiency with necessary technology, including computers, software applications, phone systems, etc. - Ability to understand basic data and take appropriate action - Ability to drive individual and team efficiency and productivity through effective metric management - Ability to coach, train, motivate employees, and evaluate their performance - Ability to strategically lead and develop teams towards improved performance - Ability to delegate and manage workloads and projects across functions within the organization - Ability to drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools - Strong problem-solving, conflict handling, issue anticipation, troubleshooting, and proactive solution implementation skills - Advanced customer focus and service skills **Preferred Skills:** - Basic financial analysis (cost-effectiveness, cost-benefit, etc.) **Location:** BLR, Surya Wave Building, India,

The role of a Trainee Process Consultant-Non-Voice at Sagility in Coimbatore involves contributing to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you are expected to possess basic knowledge of Claims Administration - Non Voice and demonstrate good reasoning and analytical skills. Effective communication in the required language for the function/location, active listening skills, passion for learning, influencing skills, and the ability to comprehend process requirements are essential for this role. Adherence to attendance and punctuality norms, acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per process guidelines are key responsibilities. Meeting assigned productivity goals, understanding and adhering to quality standards, and meeting TAT (Turnaround Time) are crucial for successful performance. Mandatory skills for this role include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency in using necessary technology such as computers, software applications, and phone systems is required. The ability to understand basic data, drive individual and team efficiency and productivity, coach, train, motivate employees, and evaluate their performance is essential. Strategic leadership to develop the team, delegation and management of workloads and projects, problem-solving, conflict handling, anticipation of issues, troubleshooting problems, and proactive implementation of creative solutions are also important skills. Preferred skills for this role include proficiency in MS Office, typing and computer skills, effective communication in English, good analytical skills, and strong comprehending ability. Location: CMB, KCT Tech Park - EastIndia,

The position of Wealth Manager for Mutual Funds at D.R SHARE & STOCK BROKERS PVT LTD in Chandigarh is currently open for male candidates (married preferred). As a Wealth Manager, your primary responsibility will be managing client portfolios, fostering strong client relationships, addressing client inquiries, and providing financial advice tailored to meet client objectives. Your key responsibilities will include demonstrating excellent communication and interpersonal skills, leveraging strong analytical and problem-solving abilities, possessing knowledge of various financial products and services, being customer-oriented, and collaborating effectively with internal teams to ensure a seamless client experience. A bachelor's degree in Finance, Business Administration, or a related field is required for this role. To excel in this position, you should have a minimum of 1 year of experience in customer-facing roles within wealth management, basic communication and interpersonal skills, and a good understanding of Mutual Funds and financial markets (training will be provided). You must be adaptable to a fast-paced work environment, exhibit a strong desire for continuous learning and growth in the financial services sector, maintain a positive attitude, and demonstrate proficiency in computer applications and technology. Additionally, qualities such as punctuality, reliability, a strong work ethic, patience, empathy towards clients, goal-orientation, and a drive to deliver exceptional customer service are highly valued. The office timings for this role are from Monday to Friday, 08:50 AM to 05:30 PM, and on Saturdays from 10:00 AM to 02:00 PM, with every Saturday being a working day except for the 4th Saturday, which is a day off. In return, we offer you an opportunity to build a rewarding career in financial services with a distinguished brokerage firm, along with training and support to enhance your skills and knowledge in this domain. You can expect a collaborative and dynamic work environment that encourages growth and development. This is a full-time, permanent job opportunity with day shifts, requiring your presence in Chandigarh, Chandigarh. Fluency in English is mandatory for this role, and the work location is in person. If you are enthusiastic about financial services and possess the required qualifications and skills, we encourage you to apply and become a part of our team.,

As a Unit Manager (Senior Executive) in our organization, your primary role is to enable the achievement of key business outcomes by focusing on building a quality Agency through the quality of hire and skilling. You will be responsible for ensuring adherence to all statutory and compliance requirements. Your key responsibilities will include: - Achieving business plans by effectively managing all parameters of the business such as recruitment, activation, premium collection, case rate, case count, and persistency. - Engaging, motivating, and enhancing the productivity of Agents by establishing strong relationships. - Inducting, activating, and ensuring the productivity of Agents consistently. - Driving incentive and recognition schemes to boost Agents" income. - Supporting Agents in addressing their requirements and concerns in coordination with the Head Office. - Ensuring full compliance with regulatory norms and company policies. - Managing channel conflicts within the team and striving to achieve product-wise targets and profitability. - Understanding Agents" businesses thoroughly to identify opportunities for development and revenue generation. You will also be responsible for team building by setting goals for all Agents, conducting regular reviews, monitoring and mentoring relationships to track goal achievement, and engaging in field observations and demonstrations with the agency force. Key Requirements: - Education: Graduation in any discipline from a recognized educational institute. - Experience: 4-6 years of relevant work experience. Key Functional Competencies: - Convincing skills - Product/Insurance Knowledge - Continuous Learning - Technology Proficiency - Team Work - Problem Solving & Analytical Skills - Compliance & Regulatory Knowledge - Customer Focus Your performance will be measured based on targets such as New GWP, Renewal GWP, Renewal number of cases, Active agents and PA, New Agents Hiring, and Audit findings. Join us in this challenging role where you can make a significant impact on our business while developing your skills and expertise in the insurance industry.,

As an Area Sales Manager at Niva Bupa Health Insurance Company, your primary responsibility is to recruit key advisors, activate agents, train advisors regularly, drive business promotion activities, enable and train individuals on the digital platform, and support advisors in developing business in the local market. You will also be responsible for motivating advisors to achieve rewards and recognition programs, focusing on achieving business goals, driving the digital agenda, and maintaining the quality of business. You will be accountable for owning the business plan for the branch, including top-line and bottom-line targets for the team. It is essential to internalize the management philosophy and business strategy of the company and implement it within the branch. Building and maintaining strong relationships with the existing team of agents, ensuring their engagement, motivation, and productivity, will be a key aspect of the role. You will need to constantly induct, activate, and ensure the productivity of new Agent Advisors. Driving incentive schemes to ensure that the income of Agency managers and Agent Advisors surpass benchmarks is also part of your responsibilities. To be successful in this role, you should hold an MBA in Marketing or PGDM. Your performance will be measured based on metrics such as New GWP, Renewal GWP, Renewal number of cases, active agents and PA, desired product mix, number of new agents, audit findings, employee engagement, and attrition rates. Having a beginner to expert level of functional competencies in convincing skills, continuous learning, technology proficiency, teamwork, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus is crucial. In addition to the technical requirements, you are expected to exhibit behavioral competencies such as a strategic mindset, entrepreneurship, execution excellence, and the ability to build high-performing teams. Your role will play a significant part in the growth journey of Niva Bupa Health Insurance Company and contribute to achieving the company's ambitious targets while upholding its values and commitment to diversity and inclusion.,

As an Agency Manager at Niva Bupa Health Insurance Company in Chattisgarh, your primary role is to enable the achievement of key business outcomes. You will be responsible for building a quality Agency by focusing on the quality of hire and skilling, as well as ensuring adherence to all statutory and compliance requirements. Your key responsibilities include achieving business plans, engaging, motivating, and increasing the productivity of agents by forging strong relationships with the head office, zonal office, and branch. You will be responsible for setting product-wise targets, ensuring profitability, revenue generation, and team building. To qualify for this role, you should have a graduation degree in any discipline from a recognized educational institute and possess 4-6 years of relevant work experience. Your functional competencies should include convincing skills, product/insurance knowledge, continuous learning, technology proficiency, teamwork, problem-solving, analytical skills, compliance and regulatory knowledge, and customer focus. You are expected to exhibit behavioral competencies such as execution excellence, stakeholder management, driving results, process adherence, and continuous self-development. Your performance will be measured based on various goals including New GWP, Renewal GWP, Renewal number of cases, active agents and PA, new agents hiring, and audit findings. If your vintage with the company is less than 1 year, specific targets will be applicable based on your role as Unit Manager, Agency Manager, or Senior Agency Manager. At Niva Bupa, our purpose is to provide every Indian with the confidence to access the best healthcare, guided by our values of commitment, innovation, empathy, collaboration, and transparency.,

As a Commercial Leasing and Sales Specialist at Premiere Plus Realty Services LLP, located in Noida, you will play a crucial role in conducting sales presentations, developing new business opportunities, and providing exceptional customer service to clients. Your responsibilities will include lead generation, client meetings, property showings, and negotiating lease and sales agreements. To excel in this role, you should possess skills in sales presentations and sales, along with a proven track record in new business development. Strong customer service and communication skills are essential, as you will be interacting with clients on a daily basis. Proficiency in using technology and online tools for real estate tasks is a must, in addition to having local knowledge of the New Delhi/National Capital Region real estate market. The ideal candidate will be able to work both independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment. Previous experience in residential and commercial property transactions would be advantageous. While a Bachelor's degree in Business, Real Estate, or a related field is preferred, relevant experience and skills will also be considered. Join our team and be part of a professional and personalized real estate experience for our clients.,

Daily Farmer Visits Development of our products in the market Conduct field demonstration Conduct farmers training program Conduct campaigning about the products Educating farmers about pest or decease Giving advice to the farmers Product Awareness

The Senior Recruitment Manager (Domestic BPO) position based in Navi Mumbai, India, falls under the HR department and reports to the AVP Recruitment. This full-time permanent role requires a master's degree in Human Resources, Business Administration, or a related field, with additional HR certifications being a plus. The ideal candidate should possess 5-10 years of experience in end-to-end recruitment processes and team management, specifically within the BPO sector. As the Recruitment Manager, you will be responsible for developing and implementing effective recruitment strategies, managing a team of recruitment professionals, overseeing the entire recruitment cycle, collaborating with stakeholders, and ensuring compliance with labor laws and company policies. Moreover, you will be expected to enhance the company's employer brand through various initiatives and stay updated on industry trends and competitor recruitment strategies. The successful candidate should have a minimum of 5-10 years of recruitment experience, with at least 3-5 years in a managerial or leadership role within the BPO sector. Strong communication skills, leadership abilities, problem-solving skills, and technology proficiency are essential for this role. This position offers the opportunity to work in the Domestic BPO industry, competitive salary and benefits, a dynamic work environment with opportunities for career growth, and the chance to shape the organization's future workforce and talent strategy. The working hours are from Monday to Saturday with two Saturdays off. If you are interested in this exciting opportunity, please send your cover letter, resume, and a reference to the provided email address.,

As a Unit Manager at our organization, your primary responsibility is to enable the achievement of key business outcomes by focusing on building a quality agency through effective recruitment and skilling processes. You will be required to ensure adherence to all statutory and compliance requirements to maintain operational efficiency. Your key roles and responsibilities include: - Achieving business plans by effectively managing all parameters of the business such as recruitment, activation, premium collection, persistency, and agent productivity. - Engaging, motivating, and supporting agents to enhance their productivity and income through incentive and recognition schemes. - Managing channel conflicts within the team and ensuring compliance with regulatory standards. - Setting goals for agents, conducting regular reviews, and providing necessary mentoring to help them achieve their targets. - Building a strong team through continuous learning, technology proficiency, teamwork, problem-solving, and analytical skills. - Understanding the agents" business thoroughly to identify opportunities for business development and revenue generation. Key Requirements: - Education: Graduation in any discipline from a recognized educational institute. - Experience: 4-6 years of relevant work experience. - Skills: Convincing skills, product/insurance knowledge, continuous learning, technology proficiency, teamwork, problem-solving, compliance, regulatory knowledge, and customer focus. Targets/ KRA/ KPI: - New GWP - Renewal GWP - Renewal number of cases - Active agents and PA - New Agents Hiring - Audit findings If you meet the qualifications and are ready to take on the challenges of this role, we look forward to receiving your application.,

As an Agency Manager at Niva Bupa Health Insurance Company located in Madhya Pradesh, your primary purpose is to enable the achievement of key business outcomes by focusing on building a quality Agency through the quality of hire and skilling. You will be responsible for ensuring adherence to all statutory and compliance requirements while working towards achieving business plans. Your key responsibilities include ensuring that agents are engaged, motivated, and productive by establishing strong relationships with the headquarters, zone office, and branch. You will be tasked with setting product-wise targets and profitability goals for revenue generation. Additionally, you will monitor the relationships managed by your team to ensure they are on track to achieve their objectives. In terms of qualifications, you are required to have a graduation degree in any discipline from a recognized educational institute along with 4-6 years of relevant work experience. Proficiency in convincing skills, product/insurance knowledge, continuous learning, technology, teamwork, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus are essential for this role. As an Agency Manager, you will be evaluated based on various targets and key performance indicators (KPIs) such as New GWP, Renewal GWP, Renewal number of cases, active agents and PA, new agents hiring, audit findings, and more. Continuous self-development, stakeholder management, driving results, process adherence, and execution excellence are some of the behavioral competencies expected from you. Your role will involve reporting to senior executives or assistant managers within the organization, and you will be required to inform the Talent Acquisition team about the reporting manager's grade and the candidate's grade for effective hiring and reporting processes.,

The position of Senior Agency Manager at Niva Bupa Health Insurance Company involves being a part of the Retail Sales department and reporting to the ABM/DBM/Branch Manager/Sr. Branch Manager Agency. As an Assistant Manager, your primary role is to enable the achievement of key business outcomes, build a quality Agency by focusing on the quality of hire and skilling, and ensure adherence to all statutory and compliance requirements. Niva Bupa Health Insurance Company Limited is a joint venture between Fettle Tone LLP and the Bupa Group, dedicated to providing the best healthcare services to every Indian. The company values commitment, innovation, empathy, collaboration, and transparency. As a Senior Agency Manager, you will play a crucial role in achieving business plans by managing recruitment, activation, premium collection, case rate, case count, and persistency. It is essential to engage, motivate, and drive productivity among Agents, ensuring their income exceeds benchmarks. Your responsibilities include managing channel conflicts, achieving product-wise targets and profitability, understanding Agents" businesses for revenue generation opportunities, and fostering team building through goal setting, review, monitoring, and mentoring. Regular field observations, Agent visits, and compliance with regulatory norms are also key aspects of the role. The ideal candidate should have a graduation degree from a recognized educational institute and 4-6 years of relevant work experience. Key functional competencies required for this role include convincing skills, product/insurance knowledge, continuous learning, technology proficiency, teamwork, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus. In addition to the technical competencies, the role also requires behavioral competencies such as execution excellence, stakeholder management, driving results, process adherence, and continuous self-development. The position's success will be measured based on defined company policies, new GWP, renewals, and other key performance indicators. Join Niva Bupa Health Insurance Company on its growth journey towards achieving more than 10000 Cr GWP by 2027 and be a part of a great workplace that values its employees and aims to become one of the best workplaces in the BFSI industry. For more information, visit our website at www.nivabupa.com.,