181 Technology Management Jobs - Page 8

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Meraki SDLAN Design SME - Level 4 Support Technology | Viptella SDWAN Design SME - Level 4 Support Technology | Meraki SDWLAN Design SME - Level 4 Support Technology | Vello Cloud Design SME - Level 4 Support Technology | Extreme Nw SDWAN Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - NSE7 / CCIE-Data Center / DNAIE / ENSDWI Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Designing, developing, testing, and implementing ML models. This involves understanding business objectives and requirements in collaboration with the AI team and developing solutions to solve complex problems. Analysing and interpreting complex data to identify trends, patterns, and insights. This role requires staying updated with the latest AI/ML trends, techniques, and technologies, and conducting research to implement new methodologies in AI and ML. Collaborate closely with business stakeholders and other cross-functional teams to define and prioritize AI-driven product features and capabilities based on their requirements. Ensure the scalability, reliability, and performance of the integrated GenAI solutions, optimizing software architecture and implementing best practices. Continuously monitor and evaluate the performance of AI models and processes, identifying areas for improvement and implementing necessary enhancements to ensure optimal results. Stay up-to-date with the latest advancements in GenAI, analytics, and Prompt Engineering, ensuring HSBC remains at the forefront of innovation and maintains a competitive. Participate in regular reviews and audits of AI-driven processes, providing insights and recommendations for improvements to ensure ongoing alignment with HSBCs strategic goals and regulatory requirements. Ensure adherence to data privacy and security standards, safeguarding sensitive customer and business information while maintaining compliance with relevant regulations. Demonstrate the ability to work independently and take ownership of tasks, while also supporting junior team members, ensuring timely high-quality delivery. Our Customers / Stakeholders: Investment Banking Senior Management Front-office staff, Investment Banking Transformation Leads, Investment Banking Technology Management Teams. Requirements To be successful in this role, you should meet the following requirements: Highly numerate with strong background in mathematical disciplines e.g., computer science (AI/ML), statistics, physics, engineering. Proven experience of working with GenAI, Large Language Models (LLM), Natural Language Processing (NLP) techniques, Time-Series and Prediction Models and familiarity with TensorFlow, LangChain, PyTorch, Plotly, Dash, Scikit-learn libraries. Track record of implementing AI/ML Statistics models and GenAI solutions in strictly regulated financial organizations. Strong proficiency in software development with expertise in backend technologies, frontend frameworks, and languages, such as Python, JavaScript. Good proficiency in Database technology is recommended. Familiarity with financial data and good understanding of investment banking products and processes. Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders. Result oriented team player who can foster strong and collaborative partnerships with key stakeholders.

What youll be doing... You will be working with a team to drive VCGaaP Strategy leveraging business insights and analytics for the Consumer organization. You will drive analysis, for more than one project at a time, and create documents and presentations for senior executives. The work youll do every day will involve partnerships with the Analytics, IT, Business Transformation, Customer Experience and Channel teams. You will also collaborate with teams across the entire organization and align with Finance for business case development. Your role will support Verizon as it continuously improves the experience it provides to its customers. Identifying issues, form hypotheses and facilitate discussions within project teams and business groups. Performing use case development through an iterative process; from idea to concept to a well-defined use case. Conducting analysis of quantitative and qualitative data, synthetizing and positioning the findings within the larger project context. Independent problem identification & resolution; reporting progress and outcomes in various functional areas and across multiple levels of leadership. Defineing and Quantifying Benefits Targeted by these projects. Communicating main ideas and findings from work through written and graphical presentations. Managing relationships with different business stakeholders. Presenting findings and recommendations to senior executives. Implementing use cases and liaise with different teams to keep them informed of progress and to make relevant decisions. This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager. What We are looking for.. Youll need to have: Bachelors degree or four or more years of working experience. Five or more years of relevant work experience. Willingness to travel up to 25%. Knowledge in IVR is required. Other Contact Center Technologies knowledge and case Management tools such as (PEGA) is preferred Document requirements (BRD, VUI/call flow). Ability to conceptualize business problems and develop comprehensive use cases/scenarios, Troubleshoot issues based on the customer experience, perform root cause analysis, recommend corrective action, and lead the resolution efforts Collaborate with business and technical resources to make recommendations to improve the overall IVR customer experience; with a focus on consistency and ease of navigation Ability to write and execute basic SQL queries and reports Experience with AGILE, JIRA, and Confluence preferred Understanding of KPI metrics and measurement processes Worked on defining and tracking product/project KPIs against defined milestone ? Even better if you have: Five or more years of experience in strategy, consulting, business transformation, product management/ strategy/ planning, and technology management across telecommunications and high-tech businesses. Professional degrees with a combination of business and technical domain expertise. An enterprise-wide perspective with an understanding of how channels integrate across the organization and the importance of the full customer lifetime value. Experience in a large, complex organization with service offerings in the U.S. Experience across multiple industries and understanding of how technology enables business outcomes and how various parts of a technology ecosystem support business strategy. Business, Technical, Digital, and AI Acumen and understanding the business implications of technological changes. Demonstrated strong digital capabilities and understanding of the potential of advanced technologies and AI to create new competitive advantages. Proven technical expertise in the telecommunications industry. Experience operating and making appropriate adjustments in a complex, changing, dynamic environment. Experience across multiple domains, industries, and geographies to understand the implications of decisions across both VCG and Verizon. Proven ability to build consensus across various domains of the organization, including driving change in both bottom-up and top-down approaches.

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Design SME - Level 4 Support Technology | DNS, DHCP,IPAM Design SME - Level 4 Support Technology | Nexus DCN Switch Design SME - Level 4 Support Technology | VMWARE NSX-T Design SME - Level 4 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Advanced Desgin Level certification - JNCIE-ENT / VM Certified Design Expert Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Required Skills Technology | Aruba Clearpass Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Cisco ISE Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Associate Product Manager | Mumbai - Azul Arc Associate Product Manager | Mumbai Associate Product Manager Position Summary: We currently have an opportunity in our Mumbai office for an Associate Product Manager at Azul Arc. This is a great position for a self-motivated, driven individual. You will have an opportunity to help create market-facing digital platforms, managing the development process to bring them to market! Your role helps bring together great design, technology and business. Desired skills and experience: A variety of backgrounds will be considered 2+ years in business, product management, QA testing or UX/UI is preferred. Excellent business communication and experience working directly with clients. Experience with multi-national teams is a plus! Knowledge and passion for great design and digital technologies such as web, mobile, and interactive tools. Attention to detail and a process-driven approach. Experience with the agile approach to development. Conceptual, strategic, and critical thinking/problem solving skills with the ability to identify client opportunities and challenges and provide compelling solutions. Energetic professional with proven interpersonal skills who takes initiative and works effectively with a team. We like fun, friendly people! Responsibilities: Managing the product life cycle from conception to delivery, following our agile product management framework. This includes acting as the liaison between our US-based product team and our software application developers. Ensuring our business processes are followed on a strict basis to ensure a seamless project delivery for our clients. Maintaining project documentation writing user stories, acceptance criteria and collaborating on test cases with our testing team. Assist in managing the product backlog and ensure alignment with business objectives. Helping prioritize features and maintain the product roadmap. Researching technical solutions and new technologies, when relevant. Now a little about us: Azul Arc is an award-winning digital design and development company with a soft spot for good food and good people. We ve been in the business of generating excellent products and repeat clients since 2005. We build technologies that build a business! Our team combines creative, UI and strategy expertise in Atlanta with programming development in Mumbai to give you the perfect technology solution. Over the past decade, we ve expanded our small team of developers to a group of over 50 multidisciplinary experts. Our specialty Customer-facing applications. Whether it s a custom web application, mobile app or a website, we re passionate about using technology to simplify the connection between you and your most important stakeholders. Our philosophy If it s not easy to use or implement, we re not doing it right. Watching our clients succeed is why we do this every day. Our culture We are one team. We re proud of our diversity and believe that we deliver a better product because of it. We ve adopted a growth mindset approach that s about learning by doing! Drop files here or Accepted file types: pdf, docx, Max. file size: 50 MB. Accepted file types: pdf, docx, Max. file size: 50 MB. Describe the work environment or culture in which you are most productive and happy. * Flexible work environments have grown in popularity. What does this mean to you and what is the balance you are looking for * How do you use technologyWhat are your favorite sites, apps and/or devices * Apply for this position Allowed Type(s): .pdf, .doc, .docx, .rtf By using this form you agree with the storage and handling of your data by this website. *