224 Technology Management Jobs - Page 8

Job Description: Cash Application - Analyst About Us Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2- 6 years Responsibilities: Reviews and approves entries, transactions, reconciliations, and/or reports. Ensures compliance to accounting and finance principles, policies, processes, controls, and contract documents. Processes and prepares most complex cash application transactions and related matters within the assigned functional group, provides the daily cash reconciliations to Treasury and Business units. Processes and prepares most complex transactions and invoicing with the assigned functional group, process or specific business unit. Trains and mentors new and/or more junior level employees. Manages Issue Resolution cases. Works on New Transitions. Helps with the Billing preparations on complex issues. Responsible for Maintaining various reports and ensure timely updates. Prepares/overviews process metrics and KPIs. Inculcates quality focus on all activities, continuous improvement and process improvement ideas. Conducts investigations and root cause analysis. Works across multiple processes as required, within the workgroup. Job Skills & Qualifications: Graduate/Post Graduate in Commerce/Finance With a minimum of 3+ years of working experience Cash Applications. Working Knowledge of ERP (Dynamics 365 ) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.

Analyst/Agent - Credit & Collections About Us Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. We are looking for a competent Collection Agent to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationship and ensuring timely payments. Our Collection Agent should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2-6 years Responsibilities: Ensures that all billings are received by clients in a timely and proper manner. Maintain current credit information, current collection, and follow-up notes on all assigned accounts. Escalate disputed invoices or issues in a timely manner to the appropriate individual. To ensure cash flow by efficient collections and performing credit analysis, including the analysis of the relevant reports and financial statements to maximise profits. Analyse customer payments for cash application personnel and ensuring that the cash received from payments are correctly allocated. Monitors the aging of clients transactions. Determines accounts with accumulating overdue and take the necessary steps to collect dues immediately. Maintains an accurate and up-to-date record of open accounts of clients. Identifies the reason for credit hold and justification for credit lift. Ensuring that all necessary follow-ups and coordination with client and other departments in the company has been done to resolve collection issues (wrong billing, no PO, wrong discount, long overdue transactions, lost invoice, and the like) May do other functions related to the collection as the need arises. Issue weekly reminder emails and phone customers as required and maintain Customer contact data base. Should be able to communicate effectively with customers for collections and recovery Job Skills & Qualifications: Graduate/Post Graduate in Commerce/Finance With a minimum of 2-3 years of working experience in a Credit Control & Collections environment in a service organization with customer bases. Working Knowledge of ERP (Dynamics 365, Bectran, GetPaid will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.

Strategy Develop strong QA strategy for the FM domain by implementing automation Strong QA and automation fundamentals and focus on quality controls and frameworks Ensure the quality , timeliness and production stability of applications Business Passion for client focussed and awareness of impact of each change for the business and operations Strong stakeholder interaction and management and excellent communication skills Contribute to the strategic goals of the organisation through the application of standard and latest technology (standardised enterprise grade tools, software, and frameworks). Enable the organisation to manage transformational business improvements through application of technical expertise and innovation in defining solutions Strong and effective stakeholder management and communication skills. Processes Provide inputs, support and challenge process or operating model to constantly identify opportunities on simplification and delivery efficiency. Define standards to ensure that applications are designed with scale, resilience, and performance in mind. Enforce and streamline sound development practices and establish and maintain effective governance processes including training, advice, and support, to assure the platforms are developed, implemented, and maintained aligning with the Group s standards Key Responsibilities Project Planning & Delivery Management - Responsible for developing and coordinating with implementation teams, complex integration activities Coordinate and manage across all technology teams involved in the project ensuring teams are engaged with a clear remit Demonstrate exceptional project governance ensuring project controls are clearly understood and complied with and look for opportunities for control improvements, or simplification where appropriate manage risks and issues; correct deviations from plans; and perform delivery planning Follow SCB processes to onboard third party products and work with Risk owners , Manage technology engagement with vendors and external entities as part of the project Use JIRA /Confluence as collaboration tool Team Management - Assist in team development while holding teams accountable for their commitments Removing roadblocks to engineering team s work which includes liaising with dependant parties like interface teams; Helping the development team avoid or remove impediments to progress / Mitigating and resolving risks and issues which may impair delivery. Build relationships and partner with teams internal and external Team Building - Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team Stakeholders management- Work closely with Product Owners and Process Owners and relevant stakeholders to ensure deliverables meet the project objectives Operations & COO People and Talent Mentor and coach individuals and develop the community of technical talent. Drive creation and provide ongoing input and support for the delivery of technology talent programmes. Create a positive impact in the organisation and across the industry by sharing knowledge and expertise with others. Set high standards for quality , reliability , service uptime and robustness. Ensure these qualities are ingrained in the team and met Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks for investment projects as well for new application build-out. Identify / address key issues based on this information and put in place appropriate controls and measures. Governance Awareness and understanding of the Group Technology Policy, Standards and Enterprise Risk management framework Responsible for delivering effective governance ; capability to challenge peers effectively; and Willingness to work with any local regulators in an open and cooperative manner. Work with program management office and 2nd line of defence teams to ensure portfolio governance are well managed. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key Stakeholders FM Tech Management Team Product Owners SRE Leads External Application Team Leads Infra Leads Other Responsibilities Agile Technology Management - Responsible for business solution, technical architecture and design Own applications (in-house & vendor) within FM Post Trade technology space Direct ownership of developer and testing squads and responsible for ensuring quality Follow agile process on all development and delivery Skills and Experience Testing Automation frameworks like Selenium, Cypress, Appium , Cucumber Microservices REST API/MQ/Solace (Integration) Devops Tools and process DB Concepts/SQL Testing Automation FM Business Domain Qualifications Engineer Degree in Computer Science/Information Technology Masters or MBA is good to have Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 30077

0px> In one sentence Manages and coordinates the diverse operation of the department/domain, ensuring that the daily operations are coordinated with vital resource and tools; Ensures that operational directives are carried out in full and to completion, and assures that the schedules, meetings and goals work in harmony towards customer happiness; Tracks and maintains the performance of vendors / external parties to uphold company interests. All you need is... Education: Graduate Experience: Minimum 5 years Skills: 1. Communication: Strong command of written and spoken communication.(Hindi ,Marathi, English) 2. Knowledge: Proficient in computer skills, including Excel and PowerPoint. Responsibilities: 1. Email Response: Handle and respond to security-related emails in a timely manner. 2. Work Plan Tracking: Track and update work plans to ensure all security tasks are completed as scheduled. 3. Budgeting and Invoicing Handling: Manage budgeting and invoicing processes for security operations. 4. Vendor Payment Follow-up: Follow up on payments with vendors to ensure timely transactions. 5. AMC Coordination: Coordinate Annual Maintenance Contracts (AMC) for security systems and equipment. 6. Report Maintenance: Maintain various types of security reports. 7. Fire Evacuation Drill Coordination: Organize and coordinate fire evacuation drills to ensure preparedness. 8. Security Incident Response: Manage and respond to security incidents promptly and effectively. 9. Security Training: Conduct security training sessions for staff. 10. Physical Security Audits: Perform physical security audits to ensure compliance and safety. 11. Compliance: Ensure adherence to security policies and regulations. 12. Technology Management: Oversee the management of security technologies. 13. Monitoring: Continuously monitor security systems and processes. What will your job look like? You will handle the work activities of a department / domain and suggests and/or implements changes that will make the output more effective. Collaborate closely with internal partners and external vendors, and supervises execution of activities Supervise and monitor vendor / supplier performance to improve results and uptime, minimize costs, and maintain high levels of customer happiness. You will support managers / employees in their day-to-day coordination and management of business operational activities and/or issue resolution Coordinate communication between internal units and external vendors / suppliers. You will process, approve and follow up on invoices, rate charges, payments, and other financial operations-related issues You will supervise and updates the relevant systems and business operations policies. You will ensure compliance with companys standards and procedures. You will maintain a high level of service to internal / external customers and ensure superb communication between partners. Who are we? Why you will love this job: You will have responsibility to Manages and coordinates the diverse operation of the departments. You will supervise the work activities of a department/ Supervises and monitors vendor as per Amdocs guidelines. You will work with relevant partners supervise and update the relevant systems and business operations policies. We are giving the opportunity to work with the industry s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Role/ Department: The Purple Team Analyst will work as part of the wider Global Threat Management team in the continuous development of the cyber operations program. The purple team will work very closely with The Global Threat Management Team. The Global Threat Management Team is responsible for vulnerability management, threat technology management and security monitoring. The key responsibilities of the role include: Working with the wider technology teams to improve technology hygiene and reduce the attack surface. Design and run exercise campaigns based on industry specific threat intelligence and vulnerabilities. Provide continuous learning and training opportunities for the Global Threat Management team as a result of continuous exercise campaigns. Act as an integral driver of the cyber operations development programme, benchmarking results against industry standard frameworks including MITRE and NIST. Configure and safely utilize attack tools, tactics, and procedures against a simulation lap. Develop scripts, tools, or methodologies to enhance purple teaming capabilities. Help to execute the Purple Team strategy to further enhance the security posture of the firm. Effectively communicate findings and strategy to stakeholders including technical staff, executive leadership. Skills/ Qualifications: Relevant experience in information security and adversary simulation. Detailed knowledge of global cyber threats, threat actors, and the tactics, techniques and procedures used by cyber adversaries, specifically those targeting the financial services sector. Experience in large scale information technology implementations and operations preferred. Industry certifications such as OSCP, OSCE, OSWE, GPEN, GCIH, GWAPT, or GXPN. Proficient in exploitation and post exploitation frameworks such as Cobalt Strike, Metasploit Framework, Empire. Proficient in one or more of the following scripting languages (Python, PowerShell, Bash, Ruby) Advanced knowledge of Windows Operating System architecture and internals. Strong knowledge of core Information Technology concepts such as TCP/IP networking, Windows & Active Directory, Unix/Linux, Mainframe, Cloud Service Providers, Relational Databases, Data Warehouses, and filesystems.

You are a strategic thinker passionate about driving solutions in technology management. You have found the right team. As a Business Manager within the Global Technology India Business Management team, you will be responsible for defining, refining, and achieving the firms set goals. Your role will involve supporting the technology organization in India by spearheading cross Line of Business (LoB) technology-wide practices and initiatives. You will manage the office of the GT India Lead, with a focus on business management and governance activities. Collaborating closely with India technology leadership teams, finance, and business managers across multiple lines of businesses, functions, and platforms, you will support the horizontal agenda. Job responsibilities Manage key management reporting and communications. Perform regional governance and reporting tasks. Oversee stakeholder management and reporting across a portfolio of initiatives. Organize and manage various working group and leadership meetings. Drive synergies and efficiencies across the technology organization locally and globally. Execute programs that drive GT strategy, playing a central role. Serve as the point person for resiliency and regulatory interfaces. Required qualifications, capabilities, and skills Attention to details is a must [MUST] Expertise with MS Excel (Macros, formulae etc. ), Power point presentations. Expertise working on presentations, data analysis Any other BI tool like QlikView, Tableau etc. Analytical, communication, organizational and problem-solving skills Key Stakeholder management and reporting across portfolio of initiatives Experience in project / program coordination and management. Ability to comfortably coordinate and work with senior stakeholders

Required Skills Technology | Aruba Clearpass Administrator - Level 2 Support Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco Umbrella Administrator - Level 2 Support Technology | Cisco ISE Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Sr Engineer - Store - A8 - SLTL Gandhinagar - SLTL Group Patented Laser Technology IoT, AI, ANN, Industry 4.0 Industry First Solutions Sr Engineer Store A8 SLTL Gandhinagar Sr Engineer / Asst Manager Graduate in any discipline. Preferred: Diploma/PG in Materials Management or SCM 5 8 years Years Job Title: Sr Engineer Location: Gandhinagar, Gujarat Company: Sahajanand Laser Technology Ltd. (SLTL Group) Website: www.sltl.com Experience: 5 8 years Qualification: Graduate in any discipline. Preferred: Diploma/PG in Materials Management or SCM Share Job [shareaholic app="share_buttons" id_name="page_above_content"] Create opportunity We re hiring young minds who are focused and thrive to work on their talents. SLTL Group ensures that everyone is given equal opportunity to show their skills. SLTL Group, an employee-centric company, ensures the environment is peaceful and focused on the overall learning and development of everyone on the team. Internal Workshops Continuous improvement is what we focus on, and to thrive in this we arrange internal workshops including expert lectures, sessions and seminars for the teammates to learn and up skill themselves while working on their roles. We admire the talent and there is no bar for the candidates fitting in the right blocks. Awesome Co-workers Considering everyone equal part of the team, SLTL Group works on a mutual growth mentality and the teammates maintain a cordial relationship with colleagues for upgrading together. Team Events From ice-breakers to cultural events, team-building exercises and other activities, we at SLTL often find a reason to celebrate on only the special days, but also bring in some fun-filled time in between our regular schedule. 5 MAIN REASONS TO CHOOSE US We are a pioneering, global company that thrives on innovation and is committed to technologically transforming industries. Our remarkable and collaborative work culture enlightens the constructive teamwork and productivity As a values-driven organisation, we provide each person with job security and financial independence. An engaging work atmosphere with diverse cultures working and prospering together like a family. Everyone exhibits entrepreneurial behaviour and is always willing to take on new responsibilities.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. We are currently seeking an experienced professional to join our team in the role of Head of Identity Management Governance and Administration. Role Purpose: As Head of Identity Management Governance and Administration you will provide strategic direction and leadership for our Identity and access management business user access program with an in-depth knowledge of Identity and Access Management technologies, processes and best practices. Responsible for the strategic roadmap related to Joiner, Mover, Leaver, Recertification and Segregation of duties related controls. This is predominantly a global leadership role and the role holder will have responsibility for a diverse team of Control specialists and Engineering specialists along with SME resources to support interaction with partners and driving execution of the strategy. Key Accountabilities: Develop and implement policies, procedures and best practices for the Joiner, Mover, Leaver, Recertification and Segregation of duties controls. Evaluate, select and implement Identity and Access Management technologies to meet business requirements and security standards covering the key business user access controls listed above. Lead the design, implementation and execution of associated Identity and Access Management projects, including access control, identity proofing, and business user access. Lead the management of the day-to-day operations of the systems, ensuring they are running efficiently, effectively and securely. Focus on service availability as a key priority reducing potential downtime/incidents of key Identity and Access Management services owned. Extensively work with business functions to review and consolidate any federated IAM solutions and onboard them to the global Identity and Access Management solutions in a risk prioritized approach. Proactive engagement with business functions to review and agree on remediation plans and facilitate locking in of any funding requirements as part of the annual budget cycle that can then be tracked and reported on. Ensure compliance with regulations such as GDPR, FISMA, PCI, HIPAA, SOX etc. Develop and maintain strong relationships with business stakeholders, technology teams and vendors. Provide regular reporting and performance metrics to senior management on end to end effectiveness of all controls related to business user access. Develop and lead a high-performance team of security professionals, providing coaching and mentoring to enhance their skills. Lead the collaboration with other IT and Business functions including Technology Architecture and Global Cloud Services on behalf of Identity and Access Management. Impact on Business: Ensure business user access is aligned to current risk appetite and emerging business needs are represented and maintained Own the communication and visibility of business user access and its value to business stakeholders at a Global Business / Global Function and regional/entity level. Customers / Stakeholders: Ensure the Identity and Access Management strategy aligns with industry trends, regulatory requirements and market expectations to ensure it allows our colleagues to serve their customers in an effective, reliable and safe way. Report directly to the Global Head of Identity Access Management and act as the senior representative in discussions with 1st, 2nd and 3rd lines of defense (internal) and regulator/3rd parties (external) on all matters relating to Business user access strategy, risk reduction, control improvements and efficiency gains as outcomes from the strategy Requirements Bachelors degree (Masters preferred) in Computer Science, Information Systems, or related field. CISSP or CISM certification preferred. 18+ years of relevant experience in technology management, with a focus on IAM and business user access At least five years experience in senior leadership role with a track record of success in leading IT teams in Cyber and Identity Access Management In-depth knowledge of IAM technologies, including access control, identity proofing, and business user access controls such as Joiners, Movers, Leavers, Recertification of access and Segregation of duties. Experience in driving IAM strategy and Sailpoint implementation Should have managed large scale global IAM projects, including design, implementation and execution. Sound understanding of regulatory requirements and standards such as GDPR, FISMA, PCI, HIPAA, SOX etc. Strong leadership skills, with the ability to inspire and motivate a team to achieve goals. Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong problem-solving skills, with the ability to identify root causes and develop solutions. Experience managing budgets and personnel

Key Responsibilities Responsible to drive and lead Technology Delivery of all Strategic Projects for Group Function which includes Legal, Compliance, HR, Finance, Corporate Affairs, Group Audit, Credit Risk Maintains relationships with Global Technology interfaces ensuring compliance to Group Standards of all project deliveries Responsible for an end-to-end solution and implementation of various Technology projects as required by the Group Functions Provide consultation on technical solutions to Group Functions business heads Accountable for System stability for Group Function units Responsible to ensure changes are implemented with precision Risks properly assessed, informed and mitigations are timely implemented Responsible to establish contact and address Technology aspects with Regulators Strategy Front end Technology needs for Group Functions and drive Technology Strategy and Key initiatives Responsible for timely delivery of Strategic Technology Projects and solutions, cost effective and within budget Lead a team to achieve the goals of Group Functions Strategic Initiatives Engage various stake holders in Group TI and Country Technology interfaces to delivery services to Group Functions Provide inputs during projects planning phase to various service delivery managers Evaluate and Liaise with Vendors to identify solutions best fit for Group Functions Engage with Senior Management in Group Functions to ensure Technology project delivery and Technology initiatives Understands the implications of different technical choices and able to guide users to the best solution for their situation Business Establish strong Business Relationships with Group Functions to provide technical support and guidance for all projects, technical issues, and initiatives Work with multiple Group Tech Project Managers to deliver within project schedule ensuring adequate quality of delivery Provides leadership and guidance in all Technology aspects for all initiatives in Group Functions Drive cost efficiency initiatives for Group functions Manage Technology Budgets for various projects and on-going costs Processes Define, communicate, and enforce Technology standards Monitor the service levels and ensures issues are identified, reported and timely resolved People Talent Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind. Coach and develop direct reports to take higher responsibilities and expanded job roles Risk Management Ensure Risk Management principles are applied consistently Engage in GIA Audits and external audits Front end Regulatory relationship and coordinate regulatory inspections, IT examinations Ensure timely and accurate Regulatory submissions Governance Ensure Service review meetings are conducted, and issues are addressed Steering committees are conducted covering Service, Projects Programs Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Country Technology Management Group Functions to achieve the outcomes set out in the Bank s Conduct Principles: The Right Environment Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. RBI guidelines compliance and maintain good working relationship Key stakeholders Group Functions includes Legal, Compliance, HR, Finance, Corporate Affairs, Group Audit, Credit Risk Internal: Group TI teams Project Governance External: Regulators Indian Banking Association Service Solution providers Other Responsibilities Build a culture of Good conduct Embed Here for Good and Group Value and behaviours within the team Skills and Experience Technical Knowledge Project Management Service Management Vendor Managemen Qualifications Graduate with Computer Science, Project Management certification Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 29397

Required Skills Technology | HPN R and S Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ASA Expert - Level 3 Support Technology | Palo Alto Expert - Level 3 Support Technology | Firepower Administrator - Level 2 Support Technology | Pulse VPN Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: - Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

: Job Title Technology Management - GTI CTB Strategy LocationPune, India Corporate TitleVP Role Description The bank utilizes a wide range of technologies within its IT landscape, spanning both infrastructure platforms and business applications. As a Technology Manager, your role will be pivotal in shaping the direction of our technology portfolio. A key focus will be managing the Technology management team in India providing oversight of operational activities ensuring they are delivered to high levels of efficiency and effectiveness. Furthermore, providing leadership and guidance to the team to achieve the banks technology outcomes. Collaboration with multiple TDI teams and stakeholders is essential, as you take a lead in supporting the achievement of a standardised technology portfolio. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead the Technology Management team based in India and ensure optimal performance. Oversee the execute the New Technology Process (NTI) to evaluate and approve third-party software for the bank. Design and implement IT asset management strategies aligned with organizational objectives. Integrate innovative solutions to improve asset management processes. Manage relationships and priorities across business, technology, and operational teams, navigating multiple drivers of work and conflicting priorities. Promote strong IT asset management policies and ensure the control environment is clearly communicated and understood organization wide. Ensure smooth operation of governance forums and compliance with relevant policies. Mitigate risks linked to unauthorized software usage. Identify and address risks related to IT asset usage, security, obsolescence, and new IT solutions. Proactively develop strategies to reduce control gaps across the IT asset lifecycle. Continuously seek improvements in IT asset management processes. Drive Technology Management strategy by leading program delivery initiatives and advocating for transformational change. Foster clear and effective communication across stakeholders, including business users, IT teams, and developers, to ensure alignment and shared understanding. Your skills and experience Exhibit strong leadership qualities, inspiring and guiding teams towards shared goals. Make thoughtful, data-driven decisions while maintaining a clear vision under pressure. In-depth understanding of IT Asset Management delivery processes, risks, and issues. Ability to recognize obstacles, resolve them swiftly, and empower delivery teams to maintain progress. Identify root causes of issues and craft effective solutions that align with organizational objectives. Collect, analyze, and interpret data to uncover trends, patterns, and insights for informed decision-making. Examine current processes to identify inefficiencies and propose enhancements for optimized workflows and results. Act as a bridge between stakeholdersbusiness users, IT teams, and developersto foster alignment and shared understanding. Provide training and ongoing support to end-users, ensuring smooth adoption of new systems and processes. Leverage strong communication, interpersonal, and negotiation abilities to enhance collaboration and stakeholder management. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

As a Business Development and Operations Intern at Fracktal Works, you will be at the forefront of our growth and innovation. You will work closely with the founders and key team members to support various aspects of the business, including sales, marketing, and operations. We are looking for a self-starter who is eager to learn, can think critically, and is not afraid to roll up their sleeves. You should be comfortable with ambiguity and have a knack for problem-solving. Key Responsibilities: Business Development: Assist in identifying and qualifying potential clients and partners. Conduct market research and competitive analysis. Support in developing and executing sales and marketing strategies. Help in creating sales presentations and proposals. Participate in sales calls and meetings. Operations: Support in day-to-day operations and administrative tasks. Assist in managing and tracking projects. Help with financial analysis and reporting. Coordinate with cross-functional teams to ensure smooth operations. Founders Office: Provide administrative support to the founders. Assist in managing schedules and organizing meetings. Help with research and analysis of industry trends and market opportunities. Qualifications: Currently pursuing a bachelor s degree in business administration, Marketing, Engineering, Technology Management or a related field. Strong interest in business development, operations, and technology. Excellent communication and interpersonal skills. Strong organizational and time management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. A proactive and solution-oriented mindset. A willingness to learn new skills and take on challenges. A strong work ethic and a positive attitude

Back Key Responsibilities Recruitment Process Optimization Streamline and enhance talent acquisition workflows, ensuring a seamless hiring experience for candidates and hiring managers Develop and maintain standard operating procedures (SOPs) for recruiting activities Collaborate with recruiters and hiring managers to identify process bottlenecks and recommend improvements ATS & Technology Management Manage and optimize the Applicant Tracking System (ATS) and other recruiting tools (e g , CRM, HRIS, assessment platforms) Provide training and support to recruiters and hiring managers on system usage Partner with IT and vendors to troubleshoot issues and implement system enhancements Data & Reporting Track key recruitment metrics (e g , time-to-fill, cost-per-hire, source effectiveness) and generate regular reports Analyze hiring trends and provide insights to drive strategic decision-making Maintain data accuracy and integrity across recruitment platforms Compliance & Policy Adherence Ensure recruiting processes comply with legal and regulatory requirements (e g , EEO, OFCCP, GDPR) Maintain documentation and records to support compliance audits Update and enforce hiring policies and best practices Candidate Experience & Employer Branding Support initiatives to enhance the candidate experience, including interview scheduling, communication templates, and feedback collection Assist with employer branding efforts such as career site updates, social media content, and recruitment marketing campaigns Vendor & Stakeholder Management Coordinate with external recruitment vendors, background check providers, and job boards Partner with HR, finance, and procurement teams to manage vendor contracts and budgets Collaborate with internal teams on workforce planning and hiring needs Required Qualifications To Be Successful In This Role Bachelors degree in Human Resources, Business Administration, or related field preferred 5+ years of experience in talent acquisition operations, recruiting coordination, or HR technology Strong knowledge of ATS platforms and HR systems Proficiency in Excel, Google Sheets, and data visualization tools (e g , Tableau, Power BI) is a plus Excellent organizational, analytical, and problem-solving skills Strong attention to detail and ability to manage multiple priorities Understanding of employment laws and recruiting compliance best practices Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience5-10 Years Location:Bangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Key Responsibilities: Design and implement operational processes that drive efficiency and reduce costs, with a focus on production, quality, and delivery timelines. Develop and track operational KPIs, regularly evaluating processes to identify and address bottlenecks, ensuring alignment with growth objectives. Oversee manufacturing and assembly functions, ensuring production quality, compliance with industry standards, and scalability. Collaborate with product, engineering, sales, R&D teams to ensure efficient transition from design to production, focusing on efficient and scalable processes. Develop and Manage key vendor relationships to secure reliable, high-quality materials and components at optimal cost, building strong partnerships with strategic suppliers. Develop and execute supply chain strategies, including vendor selection, evaluation, and risk management, to ensure resilience and flexibility in the sourcing process. ¢ Oversee logistics, inventory control, and procurement, optimizing stock levels and minimizing lead times for enhanced operational agility. ¢ Work closely with legal and R&D teams to ensure IP & trademark protection strategies are aligned with product development and market positioning. ¢ Develop protocols for maintaining confidentiality, patent filing, and managing licensing agreements, and certifications to safeguard and monetize intellectual property. ¢ Collaborate with the finance team to manage operational budgets, and production costs, and implement cost-saving initiatives across supply chain, manufacturing, and assembly functions. ¢ Track and analyze operational expenses, identifying opportunities to reduce costs and improve efficiency without compromising quality. ¢ Provide regular financial reports on cost efficiencies, vendor savings, and productivity gains. ¢ Develop and implement quality control standards across manufacturing and assembly, ensuring product reliability and customer satisfaction. ¢ Ensure compliance with regulatory requirements, industry standards, and safety protocols, working closely with legal and compliance teams to manage risk. ¢ Establish risk management practices for vendor operations, supply chain, and IP protection, ensuring operational integrity. ¢ Build and lead a high-performing operations team, promoting a culture of accountability, continuous improvement, and collaboration. ¢ Mentor team members, ensuring alignment with the company's mission and vision while fostering professional growth and innovation. ¢ Ensure cross-functional collaboration with product, R&D, and finance teams to achieve strategic business objectives. Qualifications: ¢ Experience: 10+ years in operations, manufacturing, assembly, or supply chain management with experience in IP management; at least 3-5 years in a senior leadership role within a technology or deep tech company with manufacturing operations in a startup. ¢ Education: Bachelor's degree in Engineering, Operations Management, or a related field; MBA or advanced degree in a relevant field is a plus. Skills: ¢ Strong background in manufacturing/ assembly, vendor & inventory management, and process optimization, with knowledge of IP management best practices, and knowledge of latest tools ¢ Proven track record of achieving operational efficiencies, managing complex supply chains, and leading large-scale production efforts. ¢ Excellent negotiation, analytical, and project management skills. ¢ Strong problem-solving abilities with a strategic mindset and hands-on approach. For More Details Contact @ ritu.jha@manpower.co.in

Leading multidisciplinary projects within IT Service Delivery. Estimating timelines, measuring risk and devising mitigation strategies for identified risks. Drawing up project plans that will support the delivery of the various IT projects being undertaken. Maintaining project plans, updating and tracking progress against the baseline and manage the timely delivery of the projects. Liaising with third party project implementation partners & internal team to ensure successful delivery of external solutions. Undertaking project closure as per the IT project management approach. Directing and motivating the project team as appropriate. Managing expectations for the delivery of the project and escalating issues on deadlines as early as possible senior management to enable appropriate corrective action to be taken. Keeping abreast of new and emerging technologies, and other developments in the current area of work. Release Management within IT; understanding dependencies between different releases and liaising with other IT team to facilitate resolution where conflicts occur. Facilitating the management of the portfolio of IT projects. This includes identifying dependencies between projects, particularly in respect of resources, and the reporting of programme level issues and risks. MUST TO HAVE Excellent client-facing and internal communication skills . Excellent written and verbal communication skills. Matured enough to handle business queries, can drive new initiatives and good in team building. Ability to work with external partners under tight deadlines - planning, prioritising, and controlling project workload. Ability to be flexible and work analytically in a problem-solving environment. FUNCTIONAL COMPETENCIES A university degree with solid technology and Business Management experience. Postgraduate in preferably technical or business streams (Engineering/MBA Finance/CA/ICWA/CFA). 10+ years’ experience in IT project management. Experience with Product Organizations will be preferred. Domain knowledge in renewable energy is a plus.

Software Engineering Senior Analyst ABOUT EVERNORTH: Evernorthexists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,we solve the problems others don’t, won’t or can’t. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview Responsibilities Participate in daily stand-up meeting to verify all the ongoing tickets status. Estimating data ingestion work in datalake based on entity count and complexity Work on designing suitable Azure cloud data management solutions to address the business stakeholder’s needs with regards to their data ingestion, processing, and transmission to downstream systems Participate in discussion and lead team to understand requirement to ingest and transform data into datalake and make available processed data to different target databases Review developed ingestion code to ingest the data from different sources in datalake Review and perform impact analysis on proposed solutions for Optimizing long running jobs Keep track of job after deployment and identify performance bottlenecks, failures, data growth Track support ticket, triage, fix and deploy Review prepared Root Cause Analysis document Firm grasp on the processes and standard operation procedures and influencing the fellow team members in following them. Engaged in fostering and improving organizational culture. Qualifications Required Skills: Minimum of 5-8 years of professional experience Experience administering the following Data Warehouse Architecture Components: 5+ years with Azure Technologies 5+ years with Azure - Data Factory(ADF), ADLSGen2, Storage Account, Lakehouse Analytics, Synapse, SQL DB, Databricks 5+ years with SQL Server, Python, Scala, SSIS, SSRS Understanding of Data access, Data Retention, and archiving Good hands on experience on troubleshooting data error and ETL jobs Good understanding of ETL process and agile framework Good Communication skills Required Experience & Education: Software engineer (with 5-8 years of overall experience) with at-least 5 years in the key skills listed above Bachelor’s degree equivalent in Information Technology, Computer Science, Technology Management, or related field of study. Location & Hours of Work: Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

KONE Technology and Innovation (KTI) is where the magic happens at KONE. Its where we combine the physical world - escalators and elevators - with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to shape the future of the industry with new technologies and sustainable innovations. We are now looking for a Technical Design Lead, Azure As a Technical Design Lead you take accountability and responsibility for upholding the integrity and quality of the technical designs of KONE IT Azure across their lifecycle. You guide teams to ensure that the technical designs and configurations are not only fit for purpose, but also continuously optimized and future proof. Technical Design Lead collaborates both with their own team and other relevant teams and ensures that planned changes are implemented in technically correct way. They validate and approve the technical designs during the incremental product development. Taking a lifecycle view, Technical Design leads play an active role in identifying opportunities to improve service performance and resolving critical situations in production. Technical Design Lead provides crucial hands-on support to platform and product owners on technical matters including, for example, identifying and resolving technical dependencies and identifying and addressing technical debt in the platforms and products. The position is based in Chennai or Pune, India and will report to the Platform Manager, Data Center & Cloud Platforms. Main responsibilities Collaborate with product owners and team members to clarify proposed changes to IT products and platforms from a technical point of view. Bring the technical perspective during backlog refinement and prioritization, including scoping technical changes and estimating their complexity and efforts. Ensure the integrity and quality of technical designs throughout the lifecycle of IT products and platforms. Create fit-for-purpose technical designs to implement prioritized backlog items, ensuring non-functional requirements are addressed. Maintain alignment of technical designs with applicable quality and compliance standards, including cybersecurity and data models. Responsible for keeping the complexity of technical designs low, by for example, minimizing custom implementations and actively promoting out of the box functionality where applicable. Plan and implement technical dependencies between IT products and platforms in accordance with agreed architecture guidelines. Review, validate, and approve technical changes, providing required technical guidance to team members. Ensure adherence to applicable agile processes within teams, such as Develop & Release, Govern Architecture, and Govern Quality. Proactively identify improvements to performance and eliminate technical debt in IT products and platforms. Support Operations teams in addressing critical operational issues. Responsible for technology management activities and supporting activities related to technical health checks, upgrades and maintenance of the technical elements of the IT products and/or platforms throughout their lifecycle. Maintain up-to-date technical documentation, including technical design specifications, and ensure overall quality of technical documentation. Promote DevOps ways of working within the product team and improve DevOps maturity capabilities and agile ways of working. Professional Requirements: Functional and architectural understanding of IT products, platforms and related technologies. Deep experience in Azure. Experience with DevOps practices such as CI/CD, release governance, and monitoring techniques. Familiarity with modern technologies, design and development tools, and automation techniques. Experience with Azure cloud networking. Lean and agile ways of working. Familiarity with IT product management practices. Communication and networking skills in a global environment. Entry-Level Requirements: Educational qualifications (e. g. , BE, BTech, MCA). At least 7-8 years of experience in developing and/or supporting IT solutions and platforms, preferably in relevant technology areas. Demonstrated experience working in a global context. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual and where we share actively ideas. Sustainability is an integral part of our culture and a daily practice. We are proud to offer a range of opportunities that will support you in achieving your career and personal goals and enable you to live a healthy and balanced life. We believe in improving performance through inspiring, engaging and developing our people.

Pune Qualifications Any bachelor s degree. Information Security, Cybersecurity, or a related field. certifications CEH & Compliance related ISO 27001-2013 & 22301 Lead Auditor & Implementer are preferred. Minimum of 8-14 years of experience in IT industry with 4-5 years of experience in cybersecurity & at least 3 years in a managerial role within an MSSP or similar environment This is a client-focused technical Presales role to support sales team to identify the customer requirement and to provide a best fit solution as per customers expectation. Design and propose solution of Managed Security Services provided by the organization to end customers. Drive and influence change across a variety of business areas, technologies, and platforms. Understanding the end customers requirement and consulting them with right approach to enable with appropriate Security practices and solutions for securing their business needs and objectives. Work with Vendors, Cross functional teams, and partners to plan, design and deliver Cyber security solutions to our end clients. Identify opportunities for the use and development of Cyber security capabilities and products. Provide direction and guidance to Security Operations Centre for creating value and getting aligned with various market trends and deliverables. Deliver information and cyber security product and project support and review capability throughout the product development lifecycle for successful delivery of any product and project. Ensure all the Security related standards and compliances are meet for captive as well as external customers. Engaging and aligning the SOC team to ensure clients deliverables are met. Responsibilities Cybersecurity Management: Oversee the design, implementation, and management of security solutions for clients. Ensure that security measures are effective and aligned with industry standards and best practices. Client Relations: Serve as a key point of contact for client engagements related to cybersecurity services. Provide regular updates, insights, and recommendations to clients on their security posture. Strategy Development: Develop and execute cybersecurity strategies that align with client needs and organizational goals. Evaluate and enhance existing security frameworks and processes. Compliance and Reporting: Ensure that cybersecurity operations comply with relevant regulations and standards. Prepare and present comprehensive security reports to clients and internal stakeholders. Conduct IT Security audit an implementation for clients. Collaboration: Work closely with other departments, including IT, risk management, and compliance, to ensure a cohesive approach to security and risk management. Tool and Technology Management: Oversee the deployment and management of security tools and technologies. Assess and recommend new solutions to enhance security capabilities. The role of the Security Presales Manager is to take a primary role in the Solution and designing of the Security Solutions services. What will you be doing? Act independently as an information and cyber security authority for business and technology clients. Heading the security service portfolio for the organisation. Identifying the Service strategies along with Business teams. Influence the information and cyber security roadmaps and solutions for products, channels, programmes, and projects. Proactive delivery of an assignment including initiating contact with the Client, analysis of client objectives, identification of information and cyber security responses and requirements, taking responsibility for assignment planning, delivery management, through to gaining user acceptance and sign-off for MSSP outputs. Ensure the end-to-end information and cyber security integrity and quality of solutions and product releases. Own the delivery of Security Solutions services to customers, providing timely output to stakeholders. Undertake and facilitate information and cyber security assessments/workshops for solutions during various development phases to ensure security weaknesses are identified and correctly managed, proposing solutions as required. Work with stakeholders to ensure residual risks are adequately mitigated to the degree that meets the risk appetite of the business. Timely and accurate recording of client interaction using appropriate systems. Support for the wider delivery and success of Security Solutions services Requirements and Skills Demonstrable understanding of security solutions and designs from a people, process, and technology perspective; including security technologies, controls, and assessment methodologies Strong relationship, communication, and stakeholder management skills Knowledge of information security frameworks and standards such as ISO27001/2, NIST, PCI DSS etc. and their application into diverse environments Experience with a Consultancy practise Knowledgeable about existing best practices for integration of security controls Understands core development methodologies and their associated technologies. Security certifications such as CEH, CISA, ISO 27001-2013 & 22301 Lead Auditor & Implementer and others from professional security organisations. Training and experience delivering security solutions for cloud-based services such AWS, Azure etc. To be successful in this role, you must have: High degree of understanding of the evolving global and internal IT environments Knowledge of all Threat areas (deliberate, accidental, internal, external) Extensive experience of the ISO 27001 Information Security Management framework Understanding of Cyber Essential Plus and similar government security standards Excellent interpersonal skills: writing, speaking, listening, persuading, and influencing and collaborating. Ability to foster motivation and encourage meeting of tight deadlines Superior analytical, evaluative, and problem-solving abilities Ability to learn new things quickly, to thrive on change, navigate ambiguity, and to strive for continuous improvement Understand the importance of managing change and its impact on individuals and the business How to Apply ? Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | HPN R and S Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Technology Management In this role, you will: Tech Lead for who needs to own Tech initiated projects front to back Deep Data analysis on the Service Sustainability Book of Work across key Controls like vulnerabilities, patching, ICE automation, server upgrades and others Service Governance for Compliance, Regulatory and Cyber Risks. Help with Service Compliance for OS Patching, Vulnerabilities and Evergreening Issues. Understand the common issues behind the Major Incidents. SSP Capacity review and governance Certificate ownership and governance Stakeholder Management Design workflows/ process maps for service transition processes Service Resiliency reviews and governance Act as interface between Production Engineering and Application teams. Requirements To be successful in this role, you should meet the following requirements: Sound in IT Risk Management Skill Exposure to Cert maintenance and renewals, Infrastructure Patching, Evergreening, Vulnerabilities. Experience on Change Management and Capacity Management Proven track record in application management and governance. Exposure to software lifecycle (build, testing, transition, maintenance). Proven track record in Technology as well business stakeholder management. Exposure to Payments Processing. Construct and maintain dashboards to uplift visibility on service performance. Knowledge in SDLC, testing automation, infrastructure orchestration is a plus. Curiosity about finding root causes in incidents and outages. Sound in IT Risk Management Skill Exposure to Cert maintenance and renewals, Infrastructure Patching, Evergreening, Vulnerabilities. Experience on Change Management and Capacity Management Proven track record in application management and governance. Exposure to software lifecycle (build, testing, transition, maintenance). Proven track record in Technology as well business stakeholder management. Exposure to Payments Processing. Construct and maintain dashboards to uplift visibility on service performance. Knowledge in SDLC, testing automation, infrastructure orchestration is a plus. Curiosity about finding root causes in incidents and outages. You ll achieve more when you join HSBC. .

Key Responsibilities: Application Management: Ensure the continuous operation, maintenance, and performance of business-critical applications. System Monitoring: Proactively monitor application performance and troubleshoot issues as they arise to minimize downtime. Incident & Problem Management: Handle and resolve technical issues, escalating when necessary, and managing the root cause analysis to prevent recurrence. Vendor & Stakeholder Management: Collaborate with vendors, business stakeholders, and internal teams to support application functionalities and improvements. User Support: Provide application support and training to end-users to enhance productivity and efficiency. Should have worked on Java Springboot, REACT JS, GCP, PostgreSQL. Worked on API architecture. Mandatory Key Skills API architecture,Application Management,System Monitoring,Java*,Spring boot*,React JS*,GCP*,PostgreSQL*

To handle the operations of Technology Management Center of MFL and continuously improve work methods and people skills in order to achieve global standards with a focus on customer delight. Key Challenges: 1.Facilitate seamless working across boundaries. 2.The ability to understand and anticipate the needs of internal/external stakeholders to ensure high levels of quality service delivery in terms of products and services. 3.To deliver high quality results consistent with the overall organization objectives 4.Handle Single pc and Micro manufacturing at the same sampling set up with flexibility of the team and workers to quickly adopt to constant changes and challenges. 5.Setting up TMC 2.0 within a time-frame of one month in operational. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Revenue generation / Cost saving from R&D center Generate revenue from new TMC Developments to Brand contribution. Set up infrastructure for R&D center Save Opex/Capex Cost at TMC KRA2 Customer Deliver superior quality product & Service via customer satisfaction score. Ensure right first time acceptance Reduce turnaround time KRA3 Operation/Process Enhance productivity to increase deliverable. Utilize excess capacity for micro-manufacturing Create samples for new products for display in trade shows Create own design leveraging in-house capability KRA4 Learning And Growth Team Building with internal resource team training for capability and multitasking. External collaboration on new innovative techs and knowledge development. KRA5 Gold seals Getting the prototype sample produced Final seal and comments to be given before the start of bulk production KRA6 Quality Control & Assurance Analyze customer complaints and take the corrective actions Work closely with QA/QC team to improve quality in sewing, construction, fitting, pattern and grading KRA7 Team Management Monitor and review performance. Train people on their functional competencies Qualifications: MBA

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | HPN R and S Administrator - Level 2 Support Technology | Dell Switch Administrator - Level 2 Support Technology | Fortigate Firewall Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts.