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1 - 5 years
7 Lacs
Gurgaon
Work from Office
Key Onboarding and implementing tax technology platforms (including data/document management, workflow, custom apps, dashboards, and portals) to support and automate internal operations of clients and engagement teams. Management of investor demographic data and set up of footnotes to generate partner and entity level tax forms. Configure, test, and run diagnostics on partner and entity footnotes. Understand and evaluate key tax processes, technology, data, analytics, and risks/controls. Grow technical skills and business knowledge through training and hands-on experience. Identify areas of process improvement centred around the end-user. Skills and attributes for success Maintains awareness of new and emerging technologies. Willingness to learn and quick to adapt to changing requirements. Confident at working effectively within a virtual or distributed team environment (this means flexible and fast paced, as the task requires). Accountability of assigned tasks and monitoring them until completion, including documenting requirements, configuration, testing and debugging. Attention to detail, problem-solving skills, analytical abilities Qualifications Experience Required A Bachelor s in Information Systems, Tax Technology, Management Information Systems or Computer Science or related field and a minimum of 1 years of related work experience Good communication and presentation skills Basic knowledge in any one of the tax technology solutions (e.g., Go Systems, OneSource, Data Analytics) Basic knowledge of the Microsoft Office Suite tools (e.g., Excel, Power Point, VBA) Working knowledge in any one of data analytics and visualization tools (e.g., Alteryx, Power BI, Power Query, Power Pivot, Power View, and Power Map) What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
Posted 2 months ago
3 - 9 years
5 - 11 Lacs
Pune
Work from Office
Required Skills Technology | Meraki SDLAN Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Viptella SDWAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - VNX300 / RCPE Professional-Level Certification in WAN Optimization / NSE4 / CCNP Data Center / CCNP Enterprise / CCNP / ECMS2 / ECMS2 Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 2 months ago
2 - 5 years
4 - 7 Lacs
Kochi
Work from Office
Conduct engaging and interactive training sessions, workshops, and seminars Providing mentorship and guidance for effective training delivery Create educational materials to supplement the training programs Stay updated with the latest market trends and incorporate real-time insights into the training content Evaluate trainee progress and provide feedback Build and maintain strong client relationships Identify opportunities for continuous improvement in training programs Ensure compliance with relevant regulations and ethical practices Qualification: 2-3 years of experience in stock market trading, investments, and portfolio management Proven track record in delivering training and managing a team In-depth knowledge of stock market concepts and financial instruments Excellent communication skills in English and Hindi Strong leadership and team management abilities Analytical mindset and problem-solving skills Passion for sharing knowledge and empowering others Proficiency in technology and content creation If you are a seasoned stock market professional with a passion for educating and guiding aspiring traders and investors, we invite you to apply for the Stock Market Trainer position Join our team in Kochi and make a significant impact in the world of financial education
Posted 2 months ago
3 - 8 years
11 - 15 Lacs
Chennai, Pune
Work from Office
Support the Technology Risk Management (TRM) division of an APAC based Asset Manager Implement TRM Framework: Implementation of the Local Business Unit (LBU) Technology Risk Management (TRM) framework, ensuring alignment with local and regional requirements. Provide Expertise and Guidance: Offer technical and best practice guidance on information and technology risk, taking into account platform-specific and regional complexities. IT Risk Indicators: Manage and review standardised IT key risk indicators/metrics submission from all various IT Functions for analysis and early identification of risk trends. Risk Appetite and Key Metrics: Establish and roll out the information and technology risk appetite and key risk metrics for effective management oversight. Risk Register Monitoring: Proactively monitor the LBU risk register and escalate any potential risk areas for Group-level reporting, ensuring risks are appropriately rated and mitigated. Collaborate with various stakeholders: Maintain a trusted, collaborative relationship with stakeholders to promote engagement in TRM activities and reporting requirements, including the preparation and collation of the Group Risk Committee’s Risk Pack. Risk Culture: Promote a strong risk management culture across LBU stakeholders, focusing on managing information and technology risks effectively. Support Periodic Risk Reporting: Assist the LBUs 2nd line ORM/ERM in ensuring timely and accurate reporting of information and technology risk matters to the LBU risk committee. Experience / Qualification 1. Relevant experience, with compulsory experience in Technology or Risk Management/Audit. 2. Candidates should demonstrate experience in identifying, managing, and reporting risks and controls in at least three or more of the following areas: IT Infrastructure Management: Networks, platforms (e.g., IBM, Unix, Windows), middleware, and databases. IT Operations: Data center management, backup, batch processing, incident and problem management. Application and Interface Security: Ensuring secure development practices. Application Development and Change Management (SDLC): Experience with the full software development lifecycle. IT Project Management/Delivery: Overseeing projects from initiation to completion in any specific risk / technology capacity. Third-Party Risk Management: Managing vendor risks effectively. IT Service Management: Familiarity with frameworks such as ITIL. Identity and Access Management (IAM): Experience with tools like SailPoint, CyberArk. Cybersecurity: Familiarity with frameworks like NIST, and experience with security tools and operations. 3. Candidates with the relevant certifications in areas such as Technology Risk Management, Technology Audit, IT Management, Cybersecurity, Cloud, Software Engineering, or Project Management will have additional advantage. Examples include: Risk Management: CRISC (Certified in Risk and Information Systems Control) Audit: CISA (Certified Information Systems Auditor) IT Service Management: ITIL Foundation, PRINCE2, PMP Cloud/Network: Microsoft Certified Azure Solutions Architect Expert, (ISC) CCSK, CompTIA Cloud Essentials IT/Information Security: CISSP, CISM, CompTIA Security+ Software Development: DevOps Engineer Professional, Google DevOps Engineer, Microsoft Certified Solutions Developer 4. Skillsets in coding e.g. Python, and intelligence dashboards like PowerBI would be advantageous.
Posted 2 months ago
4 - 7 years
6 - 9 Lacs
Gurgaon
Work from Office
Join our Team as a Provisioning Agent Location: Gurugram Salary: 4 - 6 LPA (dependent on experience) About the role: As a Provisioning Agent youll play a crucial role in ensuring the efficient delivery of services to our customers and the accurate fulfilment of onboarding requests. This position focuses on the validation, approval, and provisioning of sales orders for preferred networks and suppliers for fixed-line services. If you thrive in a fast-paced environment and enjoy working collaboratively to achieve outstanding results, this role is perfect for you! What makes you a great fit: Proficiency in English language Previous experience in Telecoms industry or similar role Excellent telephone manner Good communication skills (both written and verbal) Outstanding attention to detail and accuracy Adaptability and initiative Strong IT skills, including proficiency in Excel, Word, and CRM systems A positive "can-do" attitude Ability to work to strict deadlines and prioritise workload Self-motivated and proactive approach Ability to work as part of a team and contribute to the overall success of the team and organisation Key responsibilities: Management and delivery of customer orders for Fixed Line and other Solutions to support sales order provisioning for our Telesales teams Liaising with Sales teams and the Care team on sales order and connection requirements Liaising with the raising teams on offboarding requests where required Updating customers on orders Validate and approve sales orders based on pre-defined parameters Support with the resolution of issues arising from actions or events involving administrative functions throughout the progress of an order Act as a liaison between the company and its external providers to meet the requirements to successfully provision customer orders Undertaking training and evaluation to enhance personal performance, development, and work productivity Any other duties as required by your line manager appropriate with the role Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. EDI: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives. Department Operations (Business) Role Provisioning Agent Onecom India Yearly salary INR400,000 - INR600,000 Employment type Full-time About Onecom Were the UK s leading business telephony and cloud communications provider, delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.
Posted 2 months ago
3 - 6 years
8 - 12 Lacs
Raigad
Work from Office
Supervise analysis and testing to troubleshoot customer issues, explore compatibility and support performance claims. Write and issue technical reports and develop new analytical/testing methods as required to support products. Identification of customer needs and industry trends with the strive to input into the global industrial technology strategy Representation of BP with technical opinions and statements at external events (e.g. in specialist lectures) as well as participation in external working groups Handle the technical relationships and services with 3rd parties to enable routine used oil analysis service for customers, handle/maintain the laboratory information management system that supports the service and provide technical commentary on the analysis. Supports the optimisation portfolio in terms of raw material use (COGS) via the global development teams Supports the creation, editing and updating of documentation within the framework of the quality system and legal requirements Support the product development activities and deliver the ODIMs pipeline together with groups Supports compliance with relevant HSSE and regulatory requirements and minimizes any occupational hazards The incumbent shall report all actual and potential violations of rules in their area of responsibility with regard to product quality, product safety or compliance The incumbent will independently and continuously advise himself about standards, practices and requirements related to product integrity, compliance, product and quality safety. Implementation: Lead HSSE within the CCTC team. The first priority over all tasks is the maintenance of job safety standards taking HSSE regulations and local government regulations into account Provide product/application advice to sales/customers with product recommendations for existing business and new business opportunities. Provide product and application training to internal technical teams. Facilitate deployment of new products: support, supervise and feedback to global teams on experimental oil trials; ensure that claims are relevant, valid, and substantiated for local law and in line with Product Development and Marketing mentorship; support the delivery of technical presentations for new products; support teams to deploy products. Ensure customer support for quality incidents working with global and local technology teams. Bring in the agility and digital perfection in the ways of working of technology team. Lead capability development and technical perfection within the team. Champion capability development, knowledge sharing, transfer across all the Technology teams and wider technical network Handle CAPEX projects to further expand capabilities at CCTC to meet new technical requirements from the markets Accountable for resource planning including CAPEX, REVEX, OTC, plus external test houses Encouraging creativity and innovation for Industrial products Building up expert knowledge in the assigned product area and transferring it to applications The incumbent is committed to and follows all product-related compliance, safety and quality policies and procedures. Monitoring: KPIs of the technical service lab Budget and resource planning Plans the priorities of the projects together with the customers (Senior Manager Industrial, Product Manager, Sales / GAM) Organisation: Lead the team to operate facilities in a safe and responsible manner and ensure compliance and integrity of local data. Prioritize workload and handle resources available to improve value for the business. Leading an interdisciplinary team Conducting target achievement, target agreement and employee development discussions Experience and Qualifications: University degree in chemistry/chemical engineering or, alternatively, many years of relevant professional experience in the lubricant/additive industry Professional experience with lubricant formulations and their applications in the field Operational experience in dealing with external customers Expertise in tribology Proficiencies: Communication skills High level of commitment and motivation Customer- and performance-oriented thinking and acting Very good knowledge of project or task management Strong HSSE awareness Analytical thinking skills Goal-oriented way of working
Posted 2 months ago
4 - 9 years
8 - 9 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | ASA Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
15 - 20 years
15 - 20 Lacs
Bengaluru
Work from Office
In order to be considered for the Associate or Full Professor of Practice, the individual must have more than 10 years of experience in industry or government in senior positions with demonstrated understanding of and impact on practice and has the interest and potential to teach courses as a full-time activity. The candidates must preferably hold a Ph.D., but it is not an essential criterion. A lack of Ph.D. must be offset by demonstrated domain knowledge, obtained from the field . The candidates shall be evaluated for their exceptional contributions either because of their unique expertise (that is not available internally) or because of their potential contribution to the institute through teaching quality and exceptional service. Responsibilities : The primary role of a Professor of Practice will be to design and teach courses of CMRU and MOOC Programmes. Additionally, she/he will be expected to carry out workshops and other related educational programmes for internal as well as external stakeholders. The Professor of Practice will also be expected to support Research Development activities through sponsorships and consulting assignments. She/he will also be expected to identify and induct adjunct teachers and to coordinate the courses and activities conducted by CMRU. Other activities include the development of cases, teaching aids, and assessment methods. Qualification Industry Experience : Applicants could hold a Ph.D.; however, this requirement will be waived if she/he is a post-graduate from a reputed educational institute with over 15 years of industry the applicant will have specialist knowledge in the domain, expertise that will complement the available within CMRU and be able to bring practice-oriented teaching frameworks into the classroom. Teaching Experience : Selected applicants will already be teaching one or more full courses at the University of Repute in India or abroad. She/he will be able to design and launch new courses independently. The applicant shall have teaching feedback/scores of a high order to support their ability to teach at CMRU. Profile: Selected candidates will typically be or have been senior managers with a strong track record with substantial contributions to their fields and currently have extensive networks of contacts in the field. They will be people who have the potential to contribute uniquely and substantially to the CMRU in the field of Engineering Technology, Management, Economics, and Commerce, Sciences and Humanities, Architecture, Law, etc. Selected candidates will be excellent communicators in English and other languages.
Posted 2 months ago
5 - 6 years
16 - 17 Lacs
Mumbai
Work from Office
Required Skills Technology | Storage|Knowledge of binding LUNs, creating volumes, creating storage groups, masking and mapping host to the LUNs / Volumes Technology | Storage Technologies, Understanding of|Data Deduplication Technology | Storage|Storage Expansions / Consolidation / Optimization Technology | Storage Technologies, Understanding of|Virtualization Education Qualification : Any Graduate (Engineering / Science) Delivery Skills : 1. Technology Management: Responsible for overall Storage technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Storage related issues. However in the event of an un resolved incident which is taking longer than expected, the L3 eningeer is required to co ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined Ensure tickets are closed post user/customer communication, Maintain inventory of Network equipments and links, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Posted 2 months ago
6 - 7 years
10 - 11 Lacs
Bengaluru
Work from Office
Role Responsibilities Build web based applications to simplify the user experience. Analyze, design, develop, test, and support enterprise applications and batch software solutions Understand business needs, facilitating and developing process workflow, data requirements, and specifications required to support implementation. Participate in technical specifications, high level/detailed design, test and implementation plans. Support users in resolving issues by troubleshooting, providing workarounds, or escalating to technology management. Java and/or other OO languages Basic understanding on Web services and SOA architecture Relational database experience is required, specifically with Oracle, Sybase Hands on experience understanding cloud infrastructure like AWS. ABOUT GOLDMAN SACHS We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https: / / www.goldmansachs.com / careers / footer / disability statement.html The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female / Minority / Disability / Veteran / Sexual Orientation/Gender Identity Goldman Sachs is an equal employment/affirmative action employer. ",
Posted 2 months ago
6 - 7 years
10 - 11 Lacs
Hyderabad
Work from Office
Role Responsibilities Build web based applications to simplify the user experience. Analyze, design, develop, test, and support enterprise applications and batch software solutions Understand business needs, facilitating and developing process workflow, data requirements, and specifications required to support implementation. Participate in technical specifications, high level/detailed design, test and implementation plans. Support users in resolving issues by troubleshooting, providing workarounds, or escalating to technology management. Java and/or other OO languages Basic understanding on Web services and SOA architecture Relational database experience is required, specifically with Oracle, Sybase Hands on experience understanding cloud infrastructure like AWS. ABOUT GOLDMAN SACHS We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https: / / www.goldmansachs.com / careers / footer / disability statement.html The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female / Minority / Disability / Veteran / Sexual Orientation/Gender Identity Goldman Sachs is an equal employment/affirmative action employer. ",
Posted 2 months ago
7 - 10 years
9 - 14 Lacs
Chennai
Work from Office
The Technology Procurement Manager is responsible for optimizing enterprise-level technology procurement and maximizing the value of IDP s technology supplier relationships. This includes establishing and managing the technology procurement function, contracts, support, maintenance, and vendor performance management. Reports To: Director Technology Management Office Business Unit: Technology Key Responsibilities: Engaging and Impactful Projects: Category Management: Identify and deliver opportunities for effective Category Management with significant financial impact. Collaborative Teams: Work with the Technology Management Office, Corporate Procurement, Legal, Project Teams, and Technology Support teams. Communication: Improve and enhance understanding of Technology Procurement Processes across stakeholder groups. Optimizing Risk: Work with Corporate Procurement, Legal, Risk, and Accounts Payable to manage Technology Vendor Risk. Vendor and Contract Management: Develop clear policies and processes to establish governance and measure vendor management performance. Create documented objectives around IT vendor risk, relationships, contracts, and performance management. Review and update IDP Technology procurement policies. Foster a high-functioning team culture focused on customer-centricity, quality, trust, and competence. Develop an accountability framework for vendor management. Measure and report on vendor performance, including non-adherence to Technology Vendor Policies. Stakeholder Engagement: Build and enhance relationships with business stakeholders. Establish a standardized approach for engaging with business partners. Use data analytics to anticipate future vendor requirements. Gain stakeholder support for vendor management policies and processes. Technology Vendor and Contract Operations: Vendor Segmentation: Categorize vendors based on business value, risk, complexity, and spend. Contract Management: Work with Project Teams and IDP Legal to formalize agreements. Performance Management: Monitor and measure vendor deliverables, address performance issues, and drive continuous improvement. Risk Management: Identify, assess, and monitor vendor risks. Change Management: Oversee vendor onboarding, transitions, and exits. Alignment with Technology Goals: Optimize Total Cost of Ownership (TCO) for technology procurement. Reduce cloud and per-employee technology costs. Enhance business outcomes and spend efficacy. Improve contract risk management. Relationships: Internal: Technology Procurement Team Director Technology Management Office Technology Business Manager IDP Legal Group Technology Leadership Team Regional and Corporate Leaders Service Management Finance and Procurement Business Partners External : Vendors, Suppliers, and Partners Person Specification: Background: 7-10 years of experience in a Technology Procurement function. Experience in managing procurement needs for a Global Company s internal Technology organization. Expertise in Software/SaaS and Technology Services procurement. Essential Requirements: Dynamic Environment: Ability to handle a fast-paced, multi-stream work environment. Team Leadership: Experience in establishing and leading a modern internal Technology Procurement team. Procurement Operations: Strong understanding of technology procurement processes, contracts, and structures. Communications Excellence: Strong stakeholder management and executive-level communication skills. Sourcing and Contracts: Experience in procurement negotiation across multiple technology categories. Desirable Requirements: Experience with the Ariba tool (Sourcing, Contract Management, Buyer). Bachelor s or Master s degree in Business, Commerce, or Law
Posted 2 months ago
7 - 11 years
30 - 35 Lacs
Hyderabad
Work from Office
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Engineering R D function at Medtronic Engineering Innovation Centre at Hyderabad, India encompasses design, development and Verification - testing activities during NPD and Sustaining phases of product development support/ during turnkey NPD Projects for the OUs. The function is accountable for both design and design transfer support for a product under development. It entails, but is not limited to, activities commonly carried out during the product development lifecycle including Upstream RD, Concept, Feasibility, Development, Qualification and Post-Market support. The role of Associate Engineering Director at MEIC will focus on Acute Care and Monitoring Operating Unit (ACM OU) Software RD efforts at Hyderabad. ACM OU is committed to excellence in innovation and commercialization to pursue our vision and long-term business growth. The ACM OU RD organization is refining its product delivery, innovation, and commercialization approach to enable product leadership across all segments of our product portfolio. This will require enhancing our innovation processes, refining our design and delivery approaches to deliver an integrated and comprehensive portfolio that enables product development excellence across ACM. We believe that when people from different cultures, genders, and points of view come together, innovation is the result and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. You will primarily focus on Software new product development and sustaining programs focused around Digital Health. They will be accountable for the overall provision of services, policies, and programs in product engineering to ensure superior performance and delivery to the Operating Unit (OU). The individual would also extend support for design and development of tailored products for the regional/ local market in line with company policies procedures. You would also be responsible for directing efforts in sustaining enhancing domain verticals in Software development and verification, Test Engineering and other related engineering functions. The individual shall be able to guide and direct managers and COT leaders with diverse skill sets and technologists. You would be accountable for the management of the projects within span of engagement at MEIC, aligning cross functional resources on strategic project goals and timelines, reporting progress and project costs, developing relationships with other OU development teams who can provide strategic partnership in the development process, preparing and monitoring annual budgets, championing teams and creating a culture of success. Responsibilities may include the following and other duties may be assigned Software Engineering Management critical experience People Management critical experience Software development and comfortable with SW development practices and models Product development experience Strategic customer engagement experience Required Knowledge and Experience Minimum of 18+ years of applicable work experience in a SW product development Global team environment; Minimum of 8 years of hands-on software development critical experience in implementing large to medium complex software architectures 5+ years experience in technical leadership or hands-on experience on Enterpise Software applications. E.g. Web / Cloud 8+ years of People project management experience in Software Experience in managing large, complex technology initiatives of strategic importance to the organization involving cross-functional teams. Experience owning, supervising and delivering concurrent software releases using iterative/agile techniques, ensuring on-time delivery and good quality. Prior experience in a large MNC as Senior Engineering Manager is desired. Experience in developing and maintaining a deep technical understanding of GBU product lines and technologies; Experience in developing departmental budget and manages expenses in line with organizational objectives; approves departmental expenditures including capital and manpower expenses; Excellent Technology management, project management skills; demonstrated success executing complex engineering projects with diverse technical teams; management of globally dispersed teams highly-preferred; The position requires a highly collaborative individual with program management critical experience and an understanding of the environment, processes and tools required for efficient and effective delivery of innovative and high-performance medical devices and health care provider solutions. Excellent communication and interpersonal skills, negotiating; managing change; goal setting; planning and organizing teamwork; ability to address difficult situations; Must possess managerial courage; must be confident managing risks and making decisions that will likely have a large impact on organizational objectives; Good financial acumen; strong mathematical and financial capabilities; Demonstrated experience managing a large, diverse technical department with budgetary responsibility; Must have leadership skills and personal strength to protect projects from unsubstantial change requests while ensuring project focus remains in place; Fluency in English; Eight Core Competencies: Intellectual Horsepower, Technical Ability, Team Building, Identifying and Developing Talent, Dealing with Ambiguity/Change, Manage Diverse Relationships, Organizational Ability, Comfort Around Higher Management; Up to 15 % travel internationally and domestic Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here
Posted 2 months ago
7 - 13 years
16 - 18 Lacs
Bengaluru
Work from Office
Required Skills Technology | Database|Knowledge of High Availability (HA) and Disaster Recovery (DR) options Technology | Database Administration, General|Database Support Technology | Database|Full life cycle support of clients database Technology | Database Administration, General|Implementing Database Builds/Deployments Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Cloud Associate Certification, MSSQL Certification Delivery Skills : 1. Technology Management: Responsible for overall Database technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Database related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Pune
Work from Office
Required Skills Technology | HPN R and S Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 2 months ago
7 - 13 years
16 - 18 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco VoIP PABX Expert - Level 3 Support Technology | Five9 CCaaS Expert - Level 3 Support Technology | Fortinet VoIP Expert - Level 3 Support Technology | Amazon Connect Expert - Level 3 Support Technology | MS Teams VoIP PSTN PBX Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | VoIP Certifications / Avaya ACIS / NSE 6 FortiVoice / CCNP Collab / MS 720 / Genesys GVP Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Other Responsibilities: Work on resolution of complex or escalated issues from L2 engineer or network outages. Preparing RCA for major incidents and problem tickets. Secures network system by establishing and enforcing policies, defining, and monitoring access. Collaborating with network architects on network optimization. 3. Triage: Generally, the L3 is the final level of escalation for all Network related issues. However, in the event of an un-resolved incident which is taking longer than expected, the L3 engineer is required to co-ordinate with the Network TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work is the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
3 - 7 years
9 - 13 Lacs
Mumbai
Work from Office
As a Regulatory Services business stream Client Manager(Auditor) youll be responsible for frequently travelling and having overnight stays across the South Korea. Youll assess to ISO 13485 quality management systems, EU medical device regulations and MDSAP scheme on customer sites, write up comprehensive reports and present these to the client. Youll also have the opportunity for occasional international travel to the USA and Europe. Youll undertake extensive training to deliver in your role. This includes: ISO13485 Lead Auditor course, MDSAP (Medical Device Single Audit Programme), and MDR (Medical Device Regulation). About BSI and the Regulatory Services Team: BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Regulatory Services team ensure patient safety while supporting timely market access for our clients Medical Device products globally. BSI has successfully achieved designation as a Notified Body in The Netherlands, is an accredited ISO 13485 Certification Body and is recognized in many global markets. Key responsibilities accountabilities: Undertake management system assessments in accordance with BSI requirements. Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate. Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Plan/schedule workloads to make best use of own time and maximise revenue-earning activity. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients business/technology and assist in the induction and coaching of new colleagues as requested. Maintain and develop assessment skills and technical and management system standards knowledge. Provide technical support to clients through business development, sales and customer service staff Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and Make Excellence a Habit . Candidate specifications Bachelor degree or above with medical device industry related major or main professional qualification in a relevant subject and have a comprehensive knowledge of ISO 13485 and EU medical device regulation * Minimum 5 years quality management and technology management working experience in the fields of Medical devices with biological active coatings and / or materials or being wholly or mainly absorbed or locally dispersed in the human body; Active medical device or active implantable device. IVD devices manufactured using metal or plastic processing, IVD devices manufactured using non-metal mineral processing, (e.g. glass, ceramics, textiles, rubber, leather, paper) Commercial understanding of compliance industry, minimum 2 years quality system management Knowledge of business processes and application of quality management standards Good verbal and written communication skills and an eye for detail Be self motivated, flexible, and have excellent time management/planning skills Can work under pressure Willing to travel on business intensively (80% ) An enthusiastic and committed team player Good public speaking and business development skill will be considered advantageous Key performance indicators: Delivery of man-days as booked in time and good quality work together with positive feedback from clients Feedback efficiently to both clients and internal queries Timely submission of reports Actively solve problems when needed with can do attitude Add value to clients by identifying their needs and introducing multiple BSI services to improve clients business performance and help them Make excellence a habit Help to avoid customer attrition by providing quality value added service and technical support Local hire.
Posted 2 months ago
12 - 17 years
35 - 40 Lacs
Chennai
Work from Office
About this opportunity: We are thrilled to offer the position of Product Development Leader at Ericsson. This role is essential to maintaining our competitive edge as it relates to technology management, fostering an innovative culture, and ensuring the right balance of quality, time, scope, and cost for our products. A Product Development Leader at Ericsson takes on a variety of leadership tasks within product development, teaching, coaching, challenging, and aiding in individual, team, and organizational development. The successful candidate will be pivotal in the execution of development strategies and plans. We value an environment that embodies lean and agile methodologies, promoting continuous learning and innovation. Learn more about the role, read more What you will do: - Drive Ericssons technical direction to maintain technology leadership. - Advocate for lean and agile principles, mentoring teams and individuals. - Execute and oversee development strategies, keeping quality, time, scope, and cost in mind for products. - Take charge as a leader within product development, including roles such as line managers, program managers, and project managers. - Foster an innovative and learning culture within the organization. - Engage in learning and development opportunities to maintain expertise in your role. The skills you bring: - Business Understanding. - Negotiation. - CCD CAPO Integration. - Communication. - CEE10 Integration DGS. - CEE10 Upgrade DGS. - Program Management. - SDI3 Upgrade. - SDI3 Solution Design. - GDCE. - Coaching and Mentoring. - Change Management. - Project Management. Primary country and city: India (IN) || Gurgaon Req ID: 763749
Posted 3 months ago
1 - 6 years
7 - 12 Lacs
Bengaluru
Work from Office
Onboarding and implementing tax technology platforms (including data/document management, workflow, custom apps, dashboards, and portals) to support and automate internal operations of clients and engagement teams. Management of investor demographic data and set up of footnotes to generate partner and entity level tax forms. Configure, test, and run diagnostics on partner and entity footnotes. Understand and evaluate key tax processes, technology, data, analytics, and risks/controls. Grow technical skills and business knowledge through training and hands-on experience. Identify areas of process improvement centred around the end-user. Skills and attributes for success Maintains awareness of new and emerging technologies. Willingness to learn and quick to adapt to changing requirements. Confident at working effectively within a virtual or distributed team environment (this means flexible and fast paced, as the task requires). Accountability of assigned tasks and monitoring them until completion, including documenting requirements, configuration, testing and debugging. Attention to detail, problem-solving skills, analytical abilities Qualifications & Experience Required A Bachelor s in Information Systems, Tax Technology, Management Information Systems or Computer Science or related field and a minimum of 1 years of related work experience Good communication and presentation skills Basic knowledge in any one of the tax technology solutions (eg, Go Systems, OneSource, Data Analytics) Basic knowledge of the Microsoft Office Suite tools (eg, Excel, Power Point, VBA) Working knowledge in any one of data analytics and visualization tools (eg, Alteryx, Power BI, Power Query, Power Pivot, Power View, and Power Map)
Posted 3 months ago
5 - 10 years
12 - 13 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Technology | DNS, DHCP,IPAM Design SME - Level 4 Support Technology | Nexus DCN Switch Expert - Level 3 Support Technology | VMWARE NSX-T Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 3 months ago
5 - 12 years
27 - 33 Lacs
Noida
Work from Office
As a leader, you will guide a team of talented PMs, APMs, and Developers, collaborating closely with UI/UX teams/agencies and QA teams to oversee the entire lifecycle of our innovative products. To thrive in this position, you must possess a genuine passion for internet/web products and a strong desire to make a positive impact on millions of lives. Demonstrating exceptional analytical skills, you will be data-driven, synthesizing consumer insights and interactions to maintain our product edge and enhance market leadership. Your ability to plan, organize, and execute effectively will be crucial in achieving our ambitious growth plans. Being comfortable in cross-functional disciplines like Technology, UI/UX, Market Research, and Communication will undoubtedly propel you forward in this role. The inherent interdependence of product management requires excellent collaboration, negotiation, and influencing skills to align stakeholders, objectives, and roadmaps for timely execution. As this role involves people management, your exceptional ability to connect with and inspire individuals, hire top talent, nurture their growth, and keep them motivated to surpass goals will be essential. Job Responsibilities Oversee the entire Product Lifecycle, championing the customer and assessing market opportunities to plan, execute, and measure success through relevant KPIs while continually seeking areas for improvement. Define and analyze Key Success Metrics. Lead a team of PMs, APMs, and Developers, collaborating cross-functionally with UI/UX, QA, Central Engineering, and Business Teams (Sales/Servicing/Customer Support) to deliver on aggressive growth plans. Prioritize and sign-off on new feature development, enhancements, and bug fixes. Define execution plans and allocate resources accordingly. Manage the complete development lifecycle, from requirement definition to deployment, while driving insights and continual improvements. Define, document, and communicate objectives, requirements, and constraints for product initiatives and releases. Foster the growth of a high-performance team. Desired Skill 5-8 years of experience in technology and product. Strong analytical abilities and proficiency with various web analytics tools. Excellent problem-solving skills. Proven drive to achieve and bias for action. Collaboration, negotiation, and influencing skills. Proficiency in efficient Scrum and Sprint management. Excellent people management skills. Track record of successfully defining and releasing products in the Internet/Mobile space. Ability to thrive in a fast-paced startup environment. Experience Range 5 - 12 years Educational Qualifications B.Tech/B.E, and MBA/PGDM
Posted 3 months ago
1 - 2 years
5 - 6 Lacs
Bengaluru
Work from Office
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ). The Role: The Sales Process and Excellence role is a critical position within the sales organization, responsible for ensuring the efficiency, effectiveness, and optimization of sales processes and activities. This role focuses on driving sales productivity, streamlining workflows, and enhancing overall sales performance to achieve revenue targets and business objectives. Roles and Responsibilities: Sales Process Optimization: Analyze existing sales processes and identify areas for improvement. Design and implement streamlined sales processes to maximize efficiency and effectiveness. Develop and document standard operating procedures (SOPs) for sales activities. Identify and implement automation and technology solutions to enhance sales processes. Sales Performance Measurement and Analysis: Define key performance indicators (KPIs) for the sales team. Monitor and analyze sales performance data to identify trends, patterns, and areas for improvement. Generate regular reports and dashboards to track sales performance against targets. Provide insights and recommendations to sales leadership based on data analysis. Sales Training and Enablement: Collaborate with sales management to identify training needs and develop training programs. Create and deliver training materials and workshops to enhance sales skills and product knowledge. Support the onboarding of new sales representatives by providing training and resources. Develop and maintain a sales knowledge base/repository for easy access to sales-related information Sales Tools and Technology Management: Evaluate, select, and implement sales tools and technologies to support the sales process. Train sales team members on the effective use of sales tools and technologies. Serve as the primary point of contact for sales technology-related inquiries and issues. Stay up-to-date with emerging sales technologies and make recommendations for adoption. Sales Collaboration and Communication: Foster effective collaboration between sales and other departments (e.g., marketing, customer service). Facilitate communication and information sharing within the sales team. Promote a culture of knowledge sharing and best practice sharing among sales professionals. Act as a liaison between sales and other teams to address cross-functional challenges. Mandatory Qualifications: Proven work experience as a Sales training specialist (Min. 3 Years) Experience developing training materialsStrong organizational and team management skills Excellent communication and presentation skills Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn Twitter
Posted 3 months ago
16 - 20 years
50 - 55 Lacs
Hyderabad
Work from Office
Build web-based applications to simplify the user experience. Analyze, design, develop, test, and support enterprise applications and batch software solutions Understand business needs, facilitating and developing process workflow, data requirements, and specifications required to support implementation. Participate in technical specifications, high level/detailed design, test and implementation plans. Support users in resolving issues by troubleshooting, providing workarounds, or escalating to technology management. Java and/or other OO languages Basic understanding on Web services and SOA architecture Relational database experience is required, specifically with Oracle, Sybase Hands on experience & understanding cloud infrastructure like AWS
Posted 3 months ago
1 - 2 years
15 - 17 Lacs
Gurgaon
Work from Office
The Global Operational Risk & Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. The GRC Platforms and capabilities team within GRC is responsible for building and implementing innovative technology solutions for risk management. We are seeking an Associate to become part of our global team. This is a team that of dreamers and realists using their creative and analytical chops to design and build world class platforms. These platforms are the heart of American Express Risk Management function Key Responsibilities: Develop and drive product roadmap and define timelines for future features and capabilities Understand and apply new trends and competitive best practices into product roadmap and requirements Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size Actively collaborate with risk managers, product managers, platform and partner scrum teams and technical engineers in delivery execution Identify use cases, define business processes, and craft end-to-end user flows. Breakdown complex business requirements into actionable product features and technology user stories Develop and implement Test and Learn plan to support ongoing iteration of customer experience and product feature set Conduct competitive assessments and develop product recommendations based on analysis Liaise with functions across geographies and Business Units to translate business strategies and goals into product development plans Support development of appropriate tracking and reporting to determine product performance Minimum Qualifications masters/bachelors degree in computer science, Computer Engineering, Information Systems Technology, Management or related field. Excellent time management skills with ability to manage multiple projects Good balance of technical knowledge and business acumen with a proven track record of driving digital innovation and business metrics with a customer-first mindset Experience working with software developers and engineers, with a strong ability to translate product requirements succinctly and ensure technology deliverables are built with high quality Respect for user experience, design, and technical systems and architecture You easily recognize aesthetic and functional details and can make pragmatic decisions about what details are actually important Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives Strong organizational and project management skills with ability to multi-task and manage multiple work-streams Ability to analyze issues and business use cases, document analysis, and execute plans to action Ability to work under pressure and adapt quickly in an environment with evolving business demands Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders Excellent problem solving and analytical skills with comfort with data-driven decision making Strong interpersonal and communication skills Quick learner with excellent attention to detail. Preferred Qualifications Rally/JIRA/Confluence experience Agile/Scrum methodology experience. Agile certification is preferred Exposure to Project Management, BFSI domain, Platforms and capabilities and Risk management. Digital product development experience preferred. Prior data analysis experience would be an advantage. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 3 months ago
3 - 5 years
2 - 2 Lacs
Pune
Work from Office
Manage technology services that meet operational requirements in designated area(s) of the University. Serves as the lead IT liaison with senior administration, faculty, staff and students in designated area(s) to understand and interpret client needs at a division level and to collaborate across lines in meeting those needs. Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals. Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the university to ensure effective operation of an organization.
Posted 3 months ago
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