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1.0 - 3.0 years

0 Lacs

mumbai

Work from Office

Role Summary As a Business Strategy Graduate Trainee, you will work directly with senior leaders including the CTOs office to support strategic planning, market intelligence, competitive research, business modeling, and go-to-market initiatives across the data center, cloud, and AI verticals. Key Responsibilities Assist in developing business strategies and GTM plans for emerging service lines like AIaaS, Hybrid Cloud, and Quantum-ready platforms. Perform market research, industry benchmarking, and customer segmentation analysis. Support in creating investment proposals, business cases, and board-level presentations. Collaborate with cross-functional teams (Sales, Delivery, Product, Finance) for strategic initiatives execution. Help drive strategic partnerships, alliances, and ecosystem engagements. Prepare executive briefs and insights on key competitors, regulatory shifts, and emerging technologies. Use tools like PowerPoint, Excel, Tableau, and basic modeling to create actionable dashboards and reports. Work on live projects, including AI deployment models, cloud transformation frameworks, and sustainability-linked innovation. Educational Qualification: Recently completed or final-year student in MBA (Strategy / Consulting / General Management) or Masters in Economics / Business Analytics / Technology Management from Tier-1/Tier-2 institute. Strong analytical skills and structured thinking. Passionate about technology, digital infrastructure, and innovation. Curious, proactive, and comfortable working in ambiguity. Excellent communication skills and the ability to present to leadership. Quick learner with strong collaboration and ownership mindset. What You ll Gai n Mentorship from L&T leaders and direct access to the CTO and CEO s office. Real-time exposure to strategic decision-making in a high-growth digital business. Opportunity to transition into a full-time Strategy Analyst or Product Business Manager role post traineeship. Hands-on experience in shaping the future of AI, cloud, and datacenter strategy for India and beyond.

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4.0 - 9.0 years

6 - 11 Lacs

hyderabad

Work from Office

Career Category Safety Job Description HOW MIGHT YOU DEFY IMAGINATION If you feel like you re part of something bigger, it s because you are. At Amgen our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of. Join us. Director India, Global Security What you will do Let s do this. Let s change the world. In this vital role you will lead Security Operations for our critically important Amgen India Site (AIN) and drive change as part of our global team relating to the safety and security of our company. Reporting to the Vice President, Global Security and Chief Security Officer this strategic Director of Physical Security will lead the development and execution of comprehensive security operations at our Hyderabad site. In this role you will be responsible for safeguarding people, assets, and operations through the effective management of physical security, access control systems, emergency preparedness, and crisis management protocols. The ideal candidate will have a proven track record in corporate security management, vendor oversight, and leading high-performing security teams in a complex, global organization. If you enjoy speed, autonomy, and driving change, this role is for you. Responsibilities : Site Physical Security Oversight: Lead team of 2-3 internal Amgen Security Staff, as well as oversee team of 40+ onsite contractor security personnel Lead and manage the end-to-end physical security operations of the Hyderabad facility. Design and enforce security policies and site-specific standard operating procedures. Conduct regular threat, risk, and vulnerability assessments. Access Control & Technology Management: Oversee the deployment, maintenance, and effectiveness of physical access control systems (PACS), CCTV, intrusion detection, and other security technologies. Ensure system integrity, compliance, and integration with global platforms. Crisis and Emergency Management: Develop and implement emergency response plans, evacuation protocols, and crisis management strategies. Prepare, test, and oversee critical security-related emergencies. Conduct periodic drills and training exercises in coordination with local authorities and global teams. Team Leadership & Stakeholder Engagement: Lead, coach, and manage a small team of security professionals and support staff. Collaborate closely with internal stakeholders (HR, Legal, Facilities, EHS, IT) to align security measures with business needs. Provide regular security briefings and updates to leadership, as well as articulate broad security strategy to Executive Leaders. Effectively communicate strategic security requirements to all staff and leadership, ensuring compliance while driving a program of safety, security, and continuous improvement. Vendor & Guard Force Management: Directly oversee the local contract security provider. Ensure staffing levels, training, and performance of the guard force meet company expectations. Manage vendor contracts, service level agreements (SLAs), and performance metrics. Security Compliance & Audit: Ensure compliance with global security policies, relevant external and auditable security standards, and applicable local regulations. Support internal and external security audits and implement corrective actions as needed What we expect of you Basic Qualifications Doctorate degree and 4 years of Corporate, Law Enforcement or Security experience Or Master s degree and 8 years of Corporate, Law Enforcement or Security experience Or Bachelor s degree and 10 years of Corporate, Law Enforcement or Security experience And 4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources We are all different, yet we all use our unique contributions to serve patients. The exceptionally talented Security professional we seek offers these qualifications: Strong leadership skills, including autonomous self-management, with a proven track record of leading independently and managing the ongoing direction of security onsite with minimal oversight and input 15+ years of experience working in a corporate security organization function and/or related experience Extensive local India and/or regional experience, including law enforcement relationships Executive protection program management experience or relevant experience Strong computer and systems knowledge including experience with multiple access control systems Experience with contract negotiations as well as 3rd party vendor management Strong leadership experience including global / cross-functional teams and managing local markets Excellent technical, interpersonal, and analytical skills Thrive What you can expect of us As we work to develop treatments that take care of others, so we work to care for our teammates professional and personal growth and well-being. Vast opportunities to learn and move up and across our global organization Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits .

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3.0 - 7.0 years

9 - 13 Lacs

pune

Work from Office

Technology Management is responsible for improving the technological aspects of operations to reduce infrastructure costs, improve functional performance and help deliver Divisional business goals. To achieve this, organization needs to be engineering focused. Looking for technologists who demonstrate a passion to build the right thing in the right way. Work includes: Partnering with key internal stakeholders to translate bank strategy into objectives and plans for implementation supporting the delivery of world class technology solutions Take care of computer operations and production support, systems and database administration, network operations, and client service Ensuring systems performance and service level requirements are met Transferring business requirements into technical solutions or into Release Management What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy: Your key responsibilities Part of a global team, forging strong relationships with geographically diverse teams colleagues and business to formulate and execute technology strategy. Focus of the individual must be on ensuring that we remain an engineering focused organization. We are looking for technologists who demonstrate a passion to think out of the box. Work with application platform supporting a wide variety of Alternatives funds and businesses globally. Work with technical specialists to develop in house solutions and support existing applications. Coordinate application life cycle, including access management, security, disaster recovery, day-to-day support, and business workflow management. Perform data analysis, identify data quality issues, and develop strategies for data cleansing and transformation. Design innovative, sustainable solutions which are congruent with the strategic direction of the Bank. Challenge the status quo and influences key stakeholders to ensure industrys best practice is adhered to within their area of expertise. Ensure knowledge articles and documentation are up to date. Be responsible for IT Governance in line with company policies and regulations. Your skills and experience 8-10 years of Hand on experience with Core Java, Spring/Spring Boot Good hands-on experience with Hibernate/JPA Good hands-on experience with JMS/Kafka/MQ Good hands-on experience with REST API Good hands-on experience with C# & .NET Good understanding of Microservice architecture Expertise with relational databases like Oracle PL/ SQL Experience with software development lifecycle (e.g. Agile, Waterfall) Experience in a business aligned IT department of a financial institution Effective learning, problem-solving, decision-making capability Strong verbal and written communication skills Self-starter, proactive and excellent team player with ability to work well under pressure in a fast-paced environment and always with professionalism. Ability to be open minded, learn new technologies on the job, share information, transfer knowledge. Skills and Experience That Will Help You Excel: Bachelor of Science degree from an accredited college or university with a concentration in Computer Science or Software Engineering (or equivalent) Familiarity with Finance and specifically Asset Management industry, Alternative investments Positive attitude and a team player Proactive and ability to work independently Open to learn, adapt and solution with new technologies Defines and implements best practices, solutions and standards related to their area of expertise.

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5.0 - 9.0 years

0 Lacs

madurai, tamil nadu

On-site

As the Operations Manager in a hospital, you will oversee the day-to-day operations, including clinical and administrative departments. Your responsibilities will involve developing and implementing operational policies and procedures to enhance efficiency and quality of care. You will be responsible for ensuring effective and efficient delivery of patient care services while addressing patient concerns and complaints to achieve satisfactory resolutions. Additionally, you will oversee the maintenance and improvement of hospital facilities to ensure they meet health and safety standards. Financial management is a crucial aspect of the role, where you will assist in preparing and managing the hospital budget, monitoring financial performance, analyzing data, and implementing cost-saving measures without compromising patient care quality. Ensuring quality assurance and compliance with regulations, standards, and accreditation requirements will be part of your duties. You will implement and monitor quality assurance programs to continuously enhance patient care services. Emergency preparedness is essential, and you will develop and implement emergency response plans, ensuring staff are trained to handle emergencies and coordinating with local emergency services when necessary. Managing hospital information systems and technology, as well as training staff on new technologies and systems, will be within your scope. Effective collaboration and communication between departments and external stakeholders are vital for improving service delivery and patient outcomes. You will be responsible for developing comprehensive marketing plans aligned with the hospital's strategic objectives, identifying target markets, and devising strategies to effectively engage them. Please note that this position is open only to male candidates with a minimum of 5 years of experience in the hospital sector. Immediate joiners are preferred. If you meet the requirements and are interested, please contact 8925960927 for more details. This is a full-time, permanent position with benefits including Provident Fund. A Bachelor's degree is preferred, and experience in hospitality management is required. Willingness to travel is preferred, and the work location is in person.,

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

We are looking for a dedicated and experienced Computer Teacher to join our team in NEWTOWN and teach the CBSE curriculum. As a Computer Teacher, you will be responsible for planning, preparing, and delivering computer science lessons to primary school students. You should hold a Bachelor's degree in Computer Science and a B.Ed qualification is compulsory. Your main responsibilities will include teaching basic computer skills such as typing, internet safety, and using educational software. You will also introduce students to fundamental programming concepts and problem-solving strategies. It is essential to develop and update the computer curriculum in alignment with school standards and educational goals. Additionally, integrating technology into other subject areas to enhance learning is crucial. Maintaining an organized and positive learning environment, managing classroom behavior, and ensuring students are engaged and on task are part of your classroom management duties. You will design and administer assessments to evaluate student progress, providing feedback to students and parents on performance and areas for improvement. As a Computer Teacher, you will be expected to maintain and troubleshoot classroom computers, software, and other technology-related resources. You must ensure all equipment is in working order and report any issues to the IT department. Staying updated with the latest educational technology and teaching methods, participating in professional development workshops and seminars, and collaborating with other teachers and staff to integrate technology into the wider school curriculum are essential aspects of this role. This is a full-time position with benefits including provided food, health insurance, and Provident Fund. The work schedule is during the day shift with a yearly bonus. The ideal candidate should have a Bachelor's degree (Preferred) in addition to at least 3 years of total work experience. The work location is in person. If you meet the qualifications and are passionate about educating students in computer science, we encourage you to apply for this rewarding opportunity.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. You will be responsible for [Job Description not provided]. Please note that unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.,

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4.0 - 7.0 years

6 - 9 Lacs

bengaluru

Work from Office

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Storage|Knowledge of binding LUNs, creating volumes, creating storage groups, masking and mapping host to the LUNs / Volumes | 3 - Experienced Primary -> Technology | Storage|Storage Expansions / Consolidation / Optimization | 3 - Experienced Secondary -> Technology | Storage Technologies, Understanding of|Virtualization | 3 - Experienced Secondary -> Technology | Storage Technologies, Understanding of|Data Deduplication | 3 - Experienced Delivery Skills : 1. Technology Management: Responsible for overall Storage technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Storage related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

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5.0 - 10.0 years

7 - 12 Lacs

mumbai

Work from Office

NBS (Nature-Based Solutions) Consultant Mumbai, India, or Remote Full Time Job Responsibilities As a Nature-Based Solutions (NBS) Consultant, you will be responsible for leading greenhouse gas (GHG) accounting and providing technical expertise across a portfolio of MEC s NBS projects. Lead GHG accounting for nature-based solutions projects, focusing on blue carbon, soil organic carbon, enhanced weathering, and biochar applications to enhance ecosystem services and climate resilience. Assist the strategy team in modelling GHG sequestered for different intervention types. Utilize advanced GHG accounting methodologies to quantify carbon sequestration and emission reduction benefits of NBS projects. Conduct technical feasibility studies to identify and prioritize opportunities for nature- based interventions. Prepare detailed project proposals, reports, and presentations for clients, stakeholders, and investors/funding agencies. Monitor and evaluate the effectiveness of implemented NBS projects, using metrics and indicators to assess environmental and socio-economic impacts. Stay current with emerging trends, policies, and technologies related to nature-based solutions, carbon management, and environmental sustainability. Bachelor s or master s in environmental science, Ecology, Climate Science, Natural Resource Management, or a related field. Minimum of 5 years of experience in GHG accounting, carbon methodologies, and implementing nature-based solutions or related environmental projects. Experience in developing projects using the Verra methodologies VM044, VM042, VM021, VM033 Track record of registration and issuances (optional) using the above methodologies Strong understanding of blue carbon, soil organic carbon, biochar, and other carbon sequestration techniques. Proficiency in GHG accounting standards and tools such as IPCC guidelines, Verra, Gold Standard, or other relevant frameworks. Project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Who We Are MicroEnergy Credits (MEC) is a global leader in climate solutions that enables organizations and governments to meet their climate goals by designing and implementing innovative, high- integrity programs across clean energy, sustainable agriculture, and nature conservation. Our programs are grounded in transparency and trust, integrating technology-enabled MRV and trusted partnerships with impact-driven institutions to deliver sustainable, long-term benefits to vulnerable communities. With nearly two decades of on-the-ground experience, MEC has a proven track record of delivering measurable social and environmental impact in Asia and Africa, having reduced over 10.3 million tonnes of emissions and positively impacting more than 65 million lives. We are now leveraging this expertise to champion innovative carbon removal and Article 6 projects, forging a path towards a future where both people and the planet thrive. We are a small, dynamic team. Our culture has maintained its start-up ethos of innovation and collaboration at the intersection of environmental markets, clean energy technology, and financial inclusion. Our headquarters are in Mumbai, India. Why Work With Us At MEC, impact isnt just a goal it s our purpose. We serve humanity and the planet by championing bold ideas fuelled by innovation and meaningful communication. Excellence, to us, means enabling every team member to lead with purpose and help others thrive. We invest in our people with benefits designed to support well-being and growth: A once-a-year team retreat to inspire and connect What We Offer MEC is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws or our own sensibilities.

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10.0 - 15.0 years

35 - 45 Lacs

bengaluru

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The Chief Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment in line with Hilton and hotel policies and procedures. What will I be doing As the Chief Engineer, you will be responsible for performing the following tasks to the highest standards: Plan and carry out a range of engineering, management and maintenance work. Assist the Director of Engineering (DOE) to run the Engineering department efficiently. Plan and implement duty rosters, carry out maintenance repairs and ensure a smooth transition of duty. Provide back-up management for the DOE in his / her absence. Be in charge of the Engineering store and energy saving team. Supervise the M&E system, equipment repair and maintenance. Schedule staff training, evaluate and improve employee performance. Be responsible for hotel property maintenance and safety. Carry out energy, environmental protection, fire prevention and safety management. Make sure that routine operations of the Engineering department runs smoothly. Carry out thorough building inspections to ensure high quality of repair and maintenance and that they meet set standards. Inspect all equipment and ensure efficient production and technology management of equipment maintenance. Read technical reports and check all daily reports to ensure safe and normal operations of all equipment. Arrange work intensity effectively to ensure maximum productivity and well-balanced labour. Implement maintenance repairs and ensure an effective maintenance program. Keep in contact with the Banquet department to be informed of event requirements to be prepared. Schedule periodical work reports to improve working efficiency of the Engineering department. Plan and implement multi-skills training for staff to improve work efficiency and quality. Carry out effective control on the purchase for Engineering stock to minimize wastage and maximize cost savings. Read water quality reports and ensure the supply of good quality water from the water treatment system. Coordinate with the Security department, hold fire prevention and safety meetings and ensure the effective operation of the fire prevention system. Monitor the energy usage, making statistics of energy consumption, and impose energy saving measures. Keep in contact with local authorities to solve related problems. Maintain efficient communications with other departments to form an effective communication net among different departments. Make good use of materials, minimize wastage and be environmentally friendly. What are we looking for? A Chief Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Undergraduate. Proficient in English to meet business needs. At least 10 years of experience in hotel / building services or other appropriate engineering fields. At least 3 years in a Chief Engineer position or 5 years in an Assistant Chief Engineer position in a 5-star hotel. Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc. Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc. Possess knowledge of the requirements of government regulations and technical rules. Capable of following specifications for hotel services. Possess knowledge of energy conservation. Capable of training Engineering Team Members. What will it be like to work for Hilton?

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8.0 - 10.0 years

8 - 13 Lacs

hyderabad

Work from Office

Roles and Responsibilities : . Technical Design and Development : - Collaborate closely with Engineers to devise the best technical strategies and execute platform enhancements. - Own the delivery of timelines, ensuring high-quality results. - Establish software development best practices and encourage team adoption. Stakeholder Collaboration : - Work with non-technical stakeholders (Product Managers, Designers, Marketing, Operations) to align on business objectives. Mentoring and Leadership : - Mentor a team of engineers, providing guidance and support. - Foster a culture of excellence and problem-solving within the team. Software Availability and Enhancement : - Ensure functional availability and enhance products based on requirements. - Manage cloud-based services, web applications, and RESTful web services. Engineering Excellence : - Own the engineering excellence and operational readiness of services, meeting SLAs and SLOs. - Drive service quality, security, scalability, and other performance aspects. - Dive deep into issues, providing both reactive and long-term solutions. Support and Mentorship : - Assist other Support Engineers on complex RCA issues. - Provide technical mentoring and guidance to fellow engineers. - Offer L3 engineering support. Must Have Skills : Microservices and Front-End : - Preferred 8+ years experience in at least one modern web front-end development. - Strong proficiency in Typescript and JavaScript, HTML5, and CSS3. - In-depth experience with at least one modern frontend framework/library (React). - Proficient in TypeScript and modern JavaScript (ES6+). - Solid understanding of state management libraries (Redux, Vuex, or NgRx). - Experience with RESTful APIs, GraphQL, and integrating frontend applications with backend services. - Familiarity with UI/UX design principles and a keen eye for detail. - Strong knowledge of version control systems (Git). - Experience with frontend build tools and bundlers (Webpack, Vite, or Parcel). - Strong debugging and performance optimization skills. Design and Architecture : - Strong experience in designing highly scalable and available products. - Proficiency in the full SDLC, from analysis to post-production support. - Database and Messaging Framework Knowledge : . - Experience with NoSQL and SQL databases (e.g. , MySQL, MongoDB, Redis). - Experience with messaging systems like RabbitMQ. - Preferred experience in Elasticsearch and Kibana (ELK Stack). Multi-Tasking and Independence : - Ability to work independently and manage multiple tasks effectively. - Willingness to support off-hours. Code Quality and Documentation : - Program at a system level and maintain scalable, extensible code. - Methodical in keeping documentation up to date. Quality and Clean Coding : - Metric-driven mindset and a commitment to clean coding practices. - Experience with language specific test cases. Product Development : - Preferred experience in product development. - Familiarity with server-side rendering (Next.js, Nuxt.js) and static site generation. - Experience with testing frameworks (Jest, Cypress, or Testing Library). - Knowledge of CI/CD processes and tools (GitHub Actions, Jenkins). - Experience with design systems and component libraries (Material UI, Ant Design). - Understanding of accessibility standards (WCAG) and best practices. - Experience with cloud platforms and services (AWS, Azure, GCP). - Proficiency in at least one backend framework or tech stack such as Java or Golang will be an added advantage. Qualification : - A Bachelor's or Master's degree in Computer Science Engineering or technical degree. Location : Hyderabad, India. About Nomiso : Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management. Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems. At Nomiso we encourage entrepreneurial spirit to learn, grow and improve. A great workplace, thrives on ideas and opportunities. We offer a positive, stimulating and fun environment - with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged. We are an equal opportunity employer and are committed to diversity, equity, and inclusion. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristics.

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4.0 - 8.0 years

6 - 10 Lacs

mumbai

Work from Office

Position Summary: The Front Office Executive is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. Key Responsibilities: 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date. 2. Customer Service: o Act as the primary point of contact for high-level client interactions and complex inquiries. o Resolve escalated customer complaints and issues promptly and effectively. o Ensure the front office provides a welcoming and professional environment. 3. Operational Efficiency: o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling. o Monitor and manage office supplies inventory and ensure all equipment is in working order. o Implement and refine front office procedures to improve efficiency and service quality. 4. Administrative Support: o Provide administrative support to senior management and other departments as required. o Prepare reports, handle correspondence, and manage documentation related to front office activities. o Take responsibility for the ordering of stationary and office supplies. 5. Quality Assurance: o Maintain high standards of cleanliness and organization in the front office area. o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations. 6. Collaboration: o Work closely with other departments to coordinate activities and address any issues affecting the front office. o Set up and maintain the integrated electronic and paper based filing systems. o Assist in the planning and execution of company events or special functions. o Arranging travel and accommodation. 7. Technology Management: o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools. o Troubleshoot technical issues and coordinate with IT support as needed. Qualifications: Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred. Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position. Skills: o Strong leadership and team management abilities. o Excellent interpersonal and communication skills. o High level of organizational and multitasking skills. o Proficiency in office software and technology systems.

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4.0 - 8.0 years

10 - 12 Lacs

mumbai

Work from Office

Position Summary: The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. Key Responsibilities: 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date. 2. Customer Service: o Act as the primary point of contact for high-level client interactions and complex inquiries. o Resolve escalated customer complaints and issues promptly and effectively. o Ensure the front office provides a welcoming and professional environment. 3. Operational Efficiency: o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling. o Monitor and manage office supplies inventory and ensure all equipment is in working order. o Implement and refine front office procedures to improve efficiency and service quality. 4. Administrative Support: o Provide administrative support to senior management and other departments as required. o Prepare reports, handle correspondence, and manage documentation related to front office activities. o Take responsibility for the ordering of stationary and office supplies. 5. Quality Assurance: o Maintain high standards of cleanliness and organization in the front office area. o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations. 6. Collaboration: o Work closely with other departments to coordinate activities and address any issues affecting the front office. o Set up and maintain the integrated electronic and paper based filing systems. o Assist in the planning and execution of company events or special functions. o Arranging travel and accommodation. 7. Technology Management: o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools. o Troubleshoot technical issues and coordinate with IT support as needed. Qualifications: Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred. Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position. Skills: o Strong leadership and team management abilities. o Excellent interpersonal and communication skills. o High level of organizational and multitasking skills. o Proficiency in office software and technology systems.

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8.0 - 12.0 years

12 - 16 Lacs

mumbai, pune, chennai

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We are seeking a highly skilled and experienced IT Portfolio/Project Manager to join our team in Saudi Arabia for a long term The ideal candidate will have a strong background in managing IT projects within the banking sector, demonstrating a proven track record of delivering complex projects on time and within budget This role requires excellent leadership, strategic planning, and communication skills to effectively manage a portfolio of IT projects that align with our business objectives We need the right attitude and aptitude to engage with the customer and drive business Key Responsibilities: Oversee the management and execution of a portfolio of IT projects within the banking domain Develop and implement portfolio management processes and methodologies to ensure projects are delivered on time, within scope, and within budget Collaborate with senior management and stakeholders to define project priorities and ensure alignment with business goals Monitor and report on project performance, providing regular updates to stakeholders and senior management Identify and mitigate risks associated with the IT project portfolio Lead and mentor project managers and other team members to ensure successful project delivery Ensure compliance with industry standards and regulatory requirements Foster a culture of continuous improvement and innovation to help customer achieve the next level of maturity in their project management and delivery processes

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7.0 - 11.0 years

0 - 0 Lacs

dindigul, tamil nadu

On-site

As the Quality Control Manager at a women's innerwear garment manufacturing company in Dindigul, Tamil Nadu, you will play a crucial role in ensuring that the products meet the highest standards of quality, safety, and customer satisfaction. Your responsibilities will involve overseeing every aspect of the production process, from raw material sourcing to the final inspection of finished products. Your roles and responsibilities will include: Quality Planning and Strategy: - Developing and implementing quality standards and procedures aligned with industry standards and customer expectations. - Defining clear and measurable quality objectives for production teams. - Establishing quality benchmarks for product quality, including fit, fabric quality, stitching, durability, and color fastness. Raw Material and Supplier Quality Management: - Evaluating and selecting suppliers based on their ability to deliver high-quality raw materials. - Conducting regular supplier audits to ensure compliance with quality standards. - Assessing fabric quality to ensure raw materials meet required specifications. Production Process Quality Control: - Monitoring production lines from cutting to stitching to ensure quality specifications are met. - Inspecting and approving pre-production samples before mass production. - Implementing in-process inspections to ensure adherence to quality guidelines and controlling defects. Product Testing and Compliance: - Overseeing testing of finished products for fit, durability, color fastness, and compliance with industry regulations. - Ensuring products meet relevant local and international regulatory standards and conducting performance tests. Quality Assurance and Improvement: - Implementing corrective and preventive actions to resolve quality issues and prevent recurrence. - Tracking defects and returns, analyzing root causes, and recommending process improvements. - Continuously improving manufacturing processes through quality improvement methodologies and providing training to teams. Documentation and Reporting: - Maintaining quality records, preparing quality reports, and documenting quality audits for transparency and accountability. Customer Satisfaction and Feedback Management: - Managing customer complaints, monitoring feedback, and ensuring customer satisfaction through quality certifications and audits. Team Leadership and Collaboration: - Leading and supervising quality control team members and collaborating with other departments for effective quality management. Technology and Equipment Management: - Ensuring effective use of quality control tools and technologies and maintaining equipment for quality control. Sustainability and Ethical Standards: - Implementing sustainable and ethical practices in production, including eco-friendly fabrics and fair labor practices. If you have above 7 years of experience, hold any degree, and are proficient in Tamil, English, and Hindi, we encourage you to apply for this full-time Quality Control Manager position at Evora Retail Pvt Ltd. Contact: Elango.M Manager (Accounts, HR, Onboarding) Evora Retail Pvt Ltd Contact No: +91 7418300783 Email: accounts2@evoraretail.in Benefits: - Food provided - Health insurance - Provident Fund - Performance bonus - Yearly bonus Schedule: Day shift Job Types: Full-time, Permanent Work Location: In person,

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5.0 - 9.0 years

0 Lacs

thane, maharashtra

On-site

As the Online Sales Head, you will play a crucial role in leading our ecommerce team towards strategic initiatives for online sales growth, profitability, and optimization of content strategy and technical SEO. Your responsibilities will include achieving sales targets, maintaining profit margins, and enhancing the overall online customer experience. You will be tasked with developing and implementing the e-commerce strategy encompassing sales, marketing, and customer service, while aligning these initiatives with the organization's overarching business goals. Your operational management duties will involve overseeing day-to-day e-commerce operations, ensuring efficiency, and addressing areas for improvement based on key performance indicators (KPIs). In the realm of sales and marketing, you will be expected to devise and execute effective e-commerce strategies to boost revenue, collaborating closely with the marketing team to create impactful online campaigns and promotions. Emphasizing customer experience, you will work towards maintaining a seamless and positive journey for online customers, implementing feedback mechanisms, and driving continuous enhancements in customer satisfaction. Staying abreast of e-commerce trends and technologies will be essential, as you collaborate with the IT team to optimize the e-commerce platform for performance, security, and user experience. Furthermore, your involvement in inventory and supply chain management will entail working closely with supply chain and logistics teams to streamline inventory levels and order fulfillment while implementing efficient inventory practices. Financial management will also fall within your purview, where you will be responsible for overseeing the financial performance of the e-commerce business through budgeting, forecasting, and cost management. By analyzing sales data and financial reports, you will make informed, data-driven decisions to drive the business forward. Your role will also encompass team leadership, involving recruitment, training, and guidance of a high-performing e-commerce team. Creating a collaborative and innovative work environment will be crucial to fostering team cohesion and driving success within the organization.,

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

The primary responsibility of this role is to teach and deliver lessons on computer fundamentals, software applications, internet safety, and basic programming to students. You will be required to educate students on using technology responsibly for academic and personal growth by incorporating project-based learning, coding activities, and interactive tools into your lessons. Additionally, you will be responsible for managing and maintaining computer lab equipment to ensure proper functioning of hardware and software. Prompt reporting of technical issues to the IT support team or administration is essential. Moreover, you will need to provide technology support during school events, presentations, and exams as required. The ideal candidate should hold a Bachelor's degree in Computer Science, Information Technology, Education, or a related field. A B.Ed or teacher training certification is preferred or as per regional requirements. Previous experience in teaching computer science or IT at the school level is mandatory. Proficiency in productivity tools such as MS Office, Google Suite, programming basics, and internet safety is crucial. Preferred qualifications for this role include certification in teaching tools like Google Certified Educator or Microsoft Educator. Experience with educational software such as Scratch, Code.org, Tynker, and Python basics is advantageous. Familiarity with Smart Classrooms, Learning Management Systems (LMS), and digital learning platforms will be beneficial. This is a full-time, permanent position suitable for freshers. The role offers benefits such as Provident Fund. Working hours are during the day, with a fixed morning shift. The work location is in person.,

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7.0 - 11.0 years

13 - 17 Lacs

bengaluru

Work from Office

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere For 70 years, our team has driven meaningful innovations in kidney care As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients? that is what Vantive aspires to deliver, We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us At Vantive, you will become part of a community of people who are focused, courageous and dont settle for the mediocre Each of us is driven to help improve patientslives worldwide Join us in advancing our mission to extend lives and expand possibilities, This position owns & performs the System Requirements and Risk management activities for either a new product under development or a family of dialysis devices as they are used in dialysis therapy, in accordance with the regulatory standards (main being ISO 14971) & requirements, As a member of cross-functional team, integrates cross functional inputs to delivery of a project of minor to moderate complexity Responsible for performing the activities associated with the System Requirements and Risk Management of one or more products in various stages of the product lifecycle from new product development to post market surveillance, Understands the user needs, derives the system requirements, authors the same, reviews with cross functional teams and maintains the same for any changes and traceability Flows down the same to sub system requirements working with sub system teams, Performs risk assessment on an ongoing basis for any proposed design/material/process change or an observation in the field/service or manufacturing to determine the impact and need for any mitigation, Come-up with the recommended mitigation with the rationale, Ensure that no unacceptable risk goes undetected and unmitigated, Expedite, manage, and coordinate interrelated Risk Management activities across functions, within the constraints of human and financial resources and changing priorities, Participate in identifying and planning tasks, activities, and resourcing needs related to Risk Management, Facilitate an improved understanding of the interrelationship between Risk and Reliability, Working knowledge of FMEAs and standards applicable to Reliability Engineering, Provides subject matter expertise to product development teams to ensure Risk Management principles are applied throughout the development cycle, Leads Risk Management activities in coordination with other cross-functions like HW, SW, HF, ? Collaborates with Engineering, Manufacturing and Service organizations in the development of design FMEA, Process FMEAs and roll-up into Risk Management files, Creates and approves Design History File deliverables associated with Risk Management, Provides ongoing risk analysis and identification of required risk mitigations to ensure safe, effective product, Able to analyze risk/tradeoffs and make recommendations of appropriate path forward, Successfully influences stakeholders and cross-functional team members within the project, Education, Experience & Key Attributes Graduate degree in Engineering, with minimum 8 years of practical Electromechanical Medical Device Design experience, some of which is in Requirement and Risk management, Able to effectively manage and lead complex projects Has led the Risk Management activities of at least one significant project, Sound knowledge identifying, authoring system requirements derived from user needs Sound knowledge of Risk management standard ISO 14971 and its application, Good understanding of medical device QMS ISO 13485 with experience of having worked in this environment, Must have good working knowledge of regulations and standards affecting medical devices and have experience with products under design controls, documentation controls, risk management, and validation, Demonstrated experience in creation of typical failure analysis deliverables (Hazards Analysis, FMEAs, FTAs, etc) Requires a high level of independence and excellent interpersonal and communication skills, Able to prepare and make written and verbal presentations to cross-functional audiences as required, Team player Six Sigma Green belt or Black Belt (DFSS) certification preferred, Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information To learn how you can protect yourself, review our Recruitment Fraud Notice,

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3.0 - 8.0 years

2 - 6 Lacs

lucknow

Work from Office

Plan and deliver engaging and effective lessons in Mathematics and/or Science as per the schools curriculum (CBSE/ICSE/State/IB). Prepare lesson plans, teaching aids, and assessments in line with curriculum guidelines. Create a supportive and inclusive classroom environment that promotes critical thinking, problem-solving, and collaborative learning. Evaluate and monitor student progress through tests, assignments, and projects. Provide remedial support and extra help to students as required. Maintain accurate records of student attendance, grades, and performance. Participate in school events, parent-teacher meetings, and staff training sessions. Collaborate with other teachers and school staff for interdisciplinary projects and school development. Uphold classroom discipline and promote ethical behavior among students. Integrate technology and digital tools into teaching wherever appropriate. Qualifications and Skills: Bachelors Degree in Science/Mathematics with B.Ed. (Bachelor of Education) is mandatory. Minimum 23 years of teaching experience at the middle/secondary level is preferred. Strong knowledge of the subject and curriculum standards. Excellent communication and classroom management skills. Proficiency in using digital platforms and smart boards for teaching. Passionate about teaching and student development.

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12.0 - 15.0 years

10 - 11 Lacs

pune

Work from Office

Akanksha Foundation is looking for Manager - Technology to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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14.0 - 19.0 years

7 - 10 Lacs

bengaluru

Work from Office

Responsibilities Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates. Review requirements and translate them into technical implementation focusing on responding with output that delivers on the business value; provide product technical roadmap definition and lead development for any implementations, proof of concepts etc. Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment Perform design, architecture and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality Architect, Design, Build/Create for Digital channels. Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to Participate in code reviews and other efforts to maximize quality of RingCX products Promote and contribute to all aspects of employing automation, across all test layers and development pipelines. (from unit through functional up to and including end to end/system/solution test). Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests Work in a distributed team spanning across multiple time zones Effectively communicate and collaborate on design and technology with management and other engineering teams Qualifications: Bachelor's degree in Computer Science, Engineering or a related field or equivalent, is required 14+ years in an engineering software development role building backend services, APIs Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services. Proficiency in developing RoR and ReactJS and reactive event driven applications. Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles RDBMS skills: writing advanced queries, designing table structure indexes triggers, query optimization query plan analysis Experience with at least one public cloud platform, preferable with AWS Familiarity with Cloud based CI/CD methodologies. Nice to have: Industry experience in UCaaS/CCaaS, Telephony and PBX domains Hands on experience deploying applications using Kubernetes

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be responsible for delivering multiple and small/large scale digital marketing implementation and transformation projects across various geographies using Agile methodologies. Your role will involve executing and leading multi-stage projects to ensure efficient use of resources and improved cost management through business transformation and technology. You will interact with senior partners across different geographies within a complex matrix environment. Leading a team of resources to successfully implement Adobe's digital marketing solutions will also be part of your responsibilities. Your role will include fostering and developing talent to help clients optimize their digital assets and unlock value in the areas of commerce, content, and marketing for global clients across various industry segments. You will govern delivery excellence for complex small/large scale digital platforms by setting project quality and performance standards, managing risks and issues, handling client escalations, and directly mentoring and managing the team. Structuring and managing projects and programs to meet overall objectives and client business drivers will be crucial. You should have expertise in setting up new customer engagements and digital delivery models. Additionally, proficiency in handling Systems Integrator (SI) and being subject matter expert on Digital Marketing Tools such as search engine optimization (SEO), search engine marketing (SEM), content marketing, influencer marketing, content automation, campaign marketing, data-driven marketing, e-commerce marketing, social media marketing, social media optimization, and e-mail direct marketing is required. Strong customer and senior stakeholder management skills are essential for this role. Creativity, curiosity, and continuous learning are encouraged in your career growth journey at Adobe. To pursue this opportunity, update your Resume/CV and Workday profile, highlighting your unique Adobe experiences and volunteer work. Familiarize yourself with the internal mobility process and set up job alerts for roles of interest. Prepare for interviews and inform your manager if you move to the official interview process with the hiring team. Adobe provides an exceptional work environment and a culture where ongoing feedback is valued. Join a community committed to personal and professional growth. If you are seeking to make a meaningful impact, Adobe is the place for you. Explore the career experiences shared by employees on the Adobe Life blog and discover the various benefits we offer. If you require accommodation to navigate our website or complete the application process due to a disability or special need, please email accommodations@adobe.com or call (408) 536-3015.,

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8.0 - 12.0 years

0 Lacs

haryana

On-site

You will be joining BDO India LLP, the India member firm of BDO International, and will be part of the Ethics & Independence (E&I) team, which is responsible for safeguarding the firm's reputation and ensuring regulatory compliance by managing internal risks related to client acceptance, engagement continuance, and conflict of interest assessments. As a Manager - Ethics & Independence, your role will involve ensuring compliance with the firm's independence and conflict management policies, requiring advanced expertise in ethics, regulatory compliance, and risk mitigation frameworks. Your key responsibilities will include: - **Strategic Policy Oversight:** Implement and enhance the firm's Ethics & Independence framework in alignment with global and local regulatory standards. Drive initiatives to improve conflict check processes and develop policies. - **Advisory:** Provide guidance to client-facing teams on complex independence matters and conflict resolution. Offer expert opinions to Partners on grey areas involving public interest entities and emerging compliance scenarios. - **Conflict & Risk Management:** Supervise conflict checks and independence clearance processes for large-scale engagements. Lead the resolution of high-risk ethical scenarios involving multi-jurisdictional client relationships. - **Governance & Quality Assurance:** Monitor deliverables" quality and timeliness, including conflict reports and independence memos. Conduct internal reviews to assess adherence to ethics frameworks. - **Technology & Data Management:** Oversee the firm's use of conflict management tools and independence databases. Drive automation initiatives to enhance data quality and workflow efficiency. - **Stakeholder Engagement:** Act as a liaison between the E&I team and senior leadership, legal, risk, and engagement teams. Provide updates to management on risk exposure and conflict resolution strategies. - **Team Management:** Lead and mentor a team of Assistant Managers, Seniors, and Associates. Foster a learning culture and upskill the team on regulatory developments. - **Training & Communication:** Design and conduct training sessions for client teams and new joiners. Communicate policy changes firm-wide through structured strategies. The ideal candidate will be a Chartered Accountant or hold a postgraduate degree in Finance, Risk, Law, or a related discipline, with 8-12 years of experience in Ethics & Independence, Risk, Compliance, or Regulatory Advisory roles. Relevant certifications in Risk, Compliance, or Ethics are a plus, along with prior experience in a Big 4 firm. Technical skills, including expertise in conflict management systems, data analytics, and influencing senior stakeholders, will be crucial for success in this role.,

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8.0 - 12.0 years

0 Lacs

haryana

On-site

As a Tech Lead at Carelon Global Solutions India, your role will involve overseeing the strategic planning, supervision, and management of technology initiatives within the lab environment. You will be responsible for leading a team, managing the lifecycle of ideas, and diagnosing problems to ensure successful development and implementation of innovative solutions. Additionally, you will be involved in storytelling, document preparation, and content creation to ensure clear communication and alignment with technical language and goals. Your responsibilities will include: - Developing and implementing technology strategies to support lab objectives and drive innovation and efficiency. - Collaborating with stakeholders to align technology plans with business goals. - Overseeing day-to-day operations of the technology lab to ensure a safe, productive, and innovative environment. - Leading and mentoring a team of lab professionals by providing technical guidance and managing team capacity to meet project demands. - Developing and implementing low-level technical solutions for new ideas and projects and ensuring solutions are scalable, efficient, and align with project requirements. - Managing the lifecycle of ideas from inception to implementation within the lab and facilitating communication and collaboration among stakeholders. - Identifying and diagnosing technical problems within lab projects and solutions and implementing effective troubleshooting and problem-solving strategies. - Developing and delivering compelling stories to communicate the impact and value of lab projects and preparing detailed documentation, reports, and presentations for various audiences. - Ensuring clear communication and understanding of technical language and concepts within the team and with stakeholders. Qualifications: - Bachelor's degree in information technology, Computer Science, Engineering, or a related field. - 8-10 years of experience in Technology Management. - Managed a team of 10+ Developers. - Experience in technology management, strategic planning, and team leadership. - Skills and Competencies: - Advanced degree or certification in technology management or a related field. - Experience in managing technology labs or innovation centers. - Strong problem-solving and analytical skills. - Familiarity with a range of technology platforms and tools. - Excellent organizational and multitasking skills. - Strong communication and interpersonal skills. - Proficiency in project management software and tools. - Proficiency in storytelling, document preparation, and content creation. At Carelon Global Solutions, we offer a world of limitless opportunities for our associates, fostering an environment that promotes growth, well-being, purpose, and belonging. Our culture focuses on learning and development, innovation, creativity, freedom, holistic well-being, rewards, recognitions, health and medical insurance coverage, best-in-class amenities, and workspaces. We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you require reasonable accommodation during the interview process, please request the Reasonable Accommodation Request Form.,

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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Required Skills Technology | Cisco VoIP PABX Expert - Level 3 Support Technology | Avaya Telephony Administrator - Level 2 Support Technology | Genesys CloudCX Administrator - Level 2 Support Technology | MS Teams VoIP PSTN PBX Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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1.0 - 5.0 years

3 - 7 Lacs

pune

Work from Office

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Database|Experience on Database Mirroring | 3 - Experienced Secondary -> Technology | Database Administration, General|Database Support | 3 - Experienced Primary -> Technology | Database|Create/update Vendor tickets | 3 - Experienced Secondary -> Technology | Database Administration, General|Implementing Database Builds/Deployments | 3 - Experienced Certification : Technology | Cloud Associate Certification, MSSQL Certification Delivery Skills : 1. Technology Management: Responsible for overall Database technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Database related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

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