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7 - 12 years

9 - 14 Lacs

Bengaluru

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Service Fulfillment, Microservices and Light Weight Architecture, Service Assurance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and leading the implementation of solutions using your expertise in Service Fulfillment, Microservices and Light Weight Architecture, and Service Assurance. Roles & Responsibilities: Lead current state assessments and identify high-level customer requirements. Define opportunities to create tangible business value for the client. Develop business solutions and structures needed to realize these opportunities. Develop business cases to achieve the vision. Lead the implementation of solutions using your expertise in Service Fulfillment, Microservices and Light Weight Architecture, and Service Assurance. Professional & Technical Skills: Must To Have Skills:Expertise in Microservices and Light Weight Architecture, and Service Assurance. Must To Have Skills:Strong understanding of Service Fulfillment. Experience in leading current state assessments and identifying high-level customer requirements. Experience in developing business solutions and structures. Experience in developing business cases. Experience in leading the implementation of solutions. Additional Information: The candidate should have a minimum of 7.5 years of experience in Service Fulfillment. The ideal candidate will possess a strong educational background in Business Architecture, Business & Technology Integration, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Hyderabad office. Qualifications BE or equivalent

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5 - 10 years

4 - 8 Lacs

Hyderabad

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remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 3 Days Ago job requisition idREQ427063 Job TitleCampus Lead - Work Dynamics About the Role: We are seeking an innovative and experienced Hyderabad Campus Lead for one of JLL's Top Banking Client. This role will be crucial in developing and implementing workplace strategies, managing occupancy solutions, and enhancing client experiences across our portfolio in the city. The ideal candidate will lead a team of professionals to deliver exceptional workplace services while growing our market presence. Key Responsibilities: Develop and execute specific growth strategies for our Work Dynamics Client Lead and manage local Work Dynamics teams, ensuring high-quality service delivery and client satisfaction Build and maintain strong relationships with key clients, partners, and stakeholders in the local market Oversee workplace strategy development, space planning, and occupancy management projects for clients Drive innovation in workplace solutions, incorporating latest trends in flexible working, technology integration, and sustainable practices Manage financial performance , including budgeting, forecasting, and reporting Collaborate with other business lines to create integrated solutions for clients Ensure compliance with local regulations, industry standards, and company policiesQualifications: Proven experience (15+ years) in workplace strategy, facilities management, or related fields, with at least 5 years in a leadership role Strong understanding of the local commercial real estate market and workplace trends Excellent client relationship management skills with a track record of growing accounts Demonstrated ability to lead teams and manage complex projects Strong analytical and problem-solving skills Excellent communication and presentation skills Bachelor's degree in Business, Facilities Management, Real Estate, or related field; MBA or relevant master's degree preferred Professional certifications such as IWFM, IFMA, or RICS are advantageousRequired Skills: Strategic thinking and business acumen Team leadership and people management Project management and organizational skills Financial management and budgeting Knowledge of workplace technologies and CAFM systems Familiarity with sustainability practices in workplace managementThis role offers an exciting opportunity to shape the future of work and make a significant impact on our clients' workplace experiences. What we can do for you: At JLL, Apply today! Location On-site Hyderabad, TS Scheduled Weekly Hours: 48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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4 - 8 years

14 - 19 Lacs

Hyderabad

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Marketing Cloud Architect to join our team in ???????Hyderabad, Telangana, ???????India. Once You Are Here, You Will Solution Architecture & Design Develop and deliver end-to-end technical solutions using Salesforce Marketing Cloud, ensuring alignment with business objectives. Design robust architecture solutions that integrate Marketing Cloud with other Salesforce products and external systems. Create detailed technical documentation, including system design, integration blueprints, and deployment strategies. Project Leadership & Collaboration Collaborate with cross-functional teams including marketing, IT, business analysts, and developers to gather requirements and translate them into technical designs. Act as the technical lead on projects, providing mentorship and guidance to development teams. Ensure adherence to best practices and industry standards throughout the project lifecycle. Implementation & Optimization Oversee the configuration, customization, and deployment of Salesforce Marketing Cloud modules (e.g., Email Studio, Journey Builder, Audience Studio). Drive continuous improvements by optimizing marketing automation workflows, segmentation strategies, and data integrations. Monitor system performance and recommend enhancements to ensure scalability and efficiency. Integration & Data Management Develop integration strategies between Salesforce Marketing Cloud and external systems using APIs (REST/SOAP) and middleware solutions. Work closely with data teams to ensure data accuracy, segmentation, and synchronization across platforms. Support the implementation of data governance and security best practices. Stakeholder Engagement & Strategy Engage with key stakeholders to understand business needs and provide strategic recommendations on leveraging Salesforce Marketing Cloud. Present technical solutions to non-technical audiences and senior management. Keep up-to-date with emerging trends and Salesforce releases, ensuring the organization remains competitive in digital marketing strategies. Involve in Pre-sales and RFP process if necessary. RequiredQualifications Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, Marketing, or a related field. 9+ years of experience in digital marketing technology or enterprise IT, with a focus on Salesforce Marketing Cloud. Proven track record of architecting and delivering large-scale Salesforce Marketing Cloud projects. Technical Proficiency Strong expertise in Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Mobile Studio. Proficiency in integration technologies and experience working with REST/SOAP APIs. Hands-on experience with data management, segmentation, and analytics. Familiarity with scripting languages (e.g., AMPscript, SQL) used within the Marketing Cloud environment. Certifications All Salesforce Marketing Cloud Certification is preferred (Admin, Email specialist, Developer, Consultant). Additional accreditations are a plus. Soft Skills: Excellent communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. Strong problem-solving skills and a strategic mindset. Proven ability to work both independently and collaboratively in a fast-paced, agile environment. Preferred&n

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8 - 12 years

15 - 30 Lacs

Mumbai, India

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Job Description Process Analysis & Optimization • Evaluate and optimize existing Contact Center processes to remove inefficiencies and bottlenecks. • Develop strategies for workflow improvement, reduced operational friction, and enhanced customer satisfaction. Stakeholder Collaboration • Collaborate with cross-functional teams, including IT, Operations, and Customer Care, to understand business needs and process challenges. • Engage with external vendors and partners for system enhancements and solutions. Technology Integration • Support the integration of advanced tools such as CRM platforms, Chatbots, IVRs, and social media ORM platforms to streamline Contact Center operations. • Stay up-to-date with CRM functionalities, proposing enhancements as new features become available. Performance Monitoring • Establish KPIs and metrics to evaluate the impact of process improvements on Contact Center performance. • Provide data-driven insights and actionable recommendations to leadership for continuous improvement. Training & Change Management • Lead training sessions to ensure effective adoption of new tools and workflows by end-users. • Drive change management initiatives to cultivate a culture of continuous improvement across teams. Compliance & Risk Management • Ensure adherence to data privacy, security, and governance regulations in all operational processes. • Identify risks in new process implementations and provide recommendations for mitigation strategies. Environment, Social & Governance • Promote judicious use of natural resources. • Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual

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5 - 10 years

14 - 19 Lacs

Pune

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Project Role : Business and Integration Architect Project Role Description : Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills : SAP Global Trade Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business and Integration Architect, you will design the integration strategy endpoints and data flow to align technology with business strategy and goals. You will understand the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the design and implementation of integration solutions Develop and maintain integration architecture standards Provide technical guidance and support to project teams Professional & Technical Skills: Must To Have Skills: Proficiency in SAP Global Trade Services Strong understanding of integration technologies and methodologies Experience in designing and implementing complex integration solutions Knowledge of enterprise architecture principles Hands-on experience with integration platforms and tools Additional Information: The candidate should have a minimum of 5 years of experience in SAP Global Trade Services This position is based at our Pune office A 15 years full time education is required Qualification 15 years full time education

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