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55 jobs matched
12.0 - 18.0 years
12 - 20 Lacs
Ganganagar
Work from Office
System Administration & Maintenance: Oversee Windows system administration, including installation and configuration of Active Directory Services (AD) ,managing Group Policy ,Microsoft office email management and controls. IT Infrastructure Management: Maintain Microsoft Windows Servers, file servers, application servers, and ensure network security by configuring firewalls, switches, wireless APs, and network racks. Hardware & Software Support: Handle the installation, configuration, and maintenance of desktops, laptops, servers, printers, multifunction printers, Wi-Fi routers, CCTV systems, biometric devices, and door access controls. Team Leadership: Allocate daily tasks to the IT team and provide training to employees, ensuring smooth operations across all Information Technology-related activities. Procurement & Vendor Management: Manage procurement of IT hardware, software, and antivirus solutions while coordinating with vendors and service engineers. Backup, Restoration & Disaster Recovery: Perform data backups across servers and equipment, maintain logs, ensure secure off-site storage, and conduct data restoration twice a year. Cross-functional Collaboration: Provide IT support for validation activities, assist the CSV team in completing computer system validations, and manage user accounts [Creation, Modification, Password reset and Deactivation] on machinery/equipment/applications. ERP & Application Management: Administer and maintain ERP applications (Progen), resolve email configuration issues, and oversee software installations.
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
A career within Financial Markets Business Advisory services will allow you to contribute to a variety of audit, regulatory, valuation, and financial analyses services. These services are designed to provide solutions for complex accounting and financial reporting challenges faced by clients, as well as address broader business issues. To thrive in a constantly changing world, each individual at PwC must embody purpose-led and values-driven leadership. The PwC Professional, our global leadership development framework, sets clear expectations for skills required to succeed and progress in careers. As a Manager, you will be part of a team of problem solvers, assisting in solving complex business issues from strategy to execution. Responsibilities at this management level include developing new skills, resolving team issues, coaching team members, analyzing proposals to provide recommendations, utilizing various information sources for developing solutions, managing viewpoints to build consensus, and upholding ethical standards. The Consulting Manager - Real Estate will play a vital role in the real estate consulting team by helping clients enhance operations through process improvements and addressing data and technology challenges. This role involves knowledge of real estate practices, strong analytical skills, process mapping, requirement gathering, and identifying inefficiencies to enhance productivity. Experience in technology implementation and management consulting is preferred. Key Responsibilities: - Team leadership & Coaching - Process Analysis - Requirements Gathering - Process Documentation - Software Implementations - Project Management Essential Job Functions: - Work across various real estate segments - Lead and mentor the team - Analyze and document processes - Define and implement software solutions - Perform diagnostic analysis of operations and IT - Suggest and implement improvements Qualifications: - Bachelors degree in Business Administration, Real Estate, or related field - Team leadership experience - Experience in process analysis and documentation within real estate - Strong analytical skills - Excellent communication and interpersonal skills - Proficiency in process mapping tools - Project management experience - Knowledge of real estate software solutions - Attention to detail and strong organizational skills,
Posted 3 weeks ago
4.0 - 7.0 years
8 - 10 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Preferred candidate profile More than 4 Years of Experience of the proposed resource in undertaking Report preparation/ Capacity Building/processes preparation/ SOP development/ business process re-engineering/ inter-departmental coordination/ bid process management for State Government/Centre Government/Board and Corporation Coordination with Application team for development
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
Hopestone Media is looking for a Marketing Operations Manager to join the team and play a key role in enhancing marketing operations efficiency. The ideal candidate will lead the optimization of marketing operations, encompassing technology implementation, lead management, and conversion strategies. Collaboration with various departments is essential to drive e-commerce bookings and streamline the marketing funnel. If you are ambitious, results-oriented, and eager to make a direct impact on marketing effectiveness, we would like to connect with you. Responsibilities: - Identify and deploy innovative marketing technologies. - Oversee the integration of marketing automation and CRM systems. - Manage incoming leads and facilitate handoff to sales. - Develop and implement strategies to enhance trial and upsell conversion rates. - Create, maintain, and analyze reports on e-commerce activities. - Conduct and evaluate conversion tests and experiments. - Work with internal teams to optimize landing pages and marketing funnels. - Assess customer experience across various channels and touchpoints. - Optimize user funnels and track conversion points. - Explore new technologies for potential adoption. Requirements: - 5-8 years of experience in digital marketing or e-commerce. - Proficiency in optimizing landing pages and user funnels. - Familiarity with current trends and best practices in online marketing and analytics. - Ability to work both independently and collaboratively. - Strong communication and interpersonal skills. - Knowledge of SEO, SEM, and social media marketing. Location: Sector 82, Mohali Punjab Work Mode: Onsite (Work from Office) Job Types: Full-time, Permanent Schedule: Day shift Work Location: In person,
Posted 1 month ago
0.0 - 3.0 years
1 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Overview Data Entry Operator Job Responsibilities:Prepares, compiles, and sorts documents for data entry. Verifies and logs receipt of data. Transcribes source data into the required electronic format. Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners. Tagged as: data typing Before applying for this position you need to submit your online resume . Click the button below to continue. About NEEL DATA PRO IT SOLUTIONS Neel Data Pro IT Solutions Pvt. Ltd. highly connected global business Pan India is utilizing information on the strong foundations of high-performance software. We strongly believe and practice the motto that the software should be cost effective at a same time it should give maximum performance, scalability and efficiency. We utilize the power of latest software tools and IT by developing feasible and easy to use customer oriented software that can satisfy their needs. Our company is incorporated on 1st of September 2012 and has chosen the power of Information Technology solutions as the strategic key for providing Document Management System, Document Security Solutions and Software services. The history of Neel Data Pro It Solutions Pvt. Ltd. (NDPIT) starts with you-our customer because without the customer there is no company. Customer satisfaction is the single and simple focus of NDPIT throughout its growth and is the continuous goal for the future. Information Technology is an enabler, enhancer and en-richer of business potential and performance in the shortest time and IT multiplies and integrates organizational resources with optimum results and Quality delivery. Timely information is essential for critical decision-making and determines success in the business world. We provide a cutting edge competitive advantage over rivals as we provide solution to the clients with quality support. We provide strategy and technology implementation services to our customers wanting to optimize or re-engineer their existing business. OUR VALUES We make and honor our commitments to every stakeholder of the organization and nurture an environment of excellence for continuous learning to enable all members to attain their full potential. We facilitate the right business decisions of our customers through IT and accelerate the growth of every Business Partner. We respect all societies, communities and the legal and ethical ethos environment and uphold the National operate in. OUR QUALITY POLICY We NDPISPL commit ourselves to provide effective solutions that meet or exceed the customer s need by creating an environment of teamwork, innovation and leadership. We strive to achieve customer satisfaction and consistent growth by continual improvement.
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
haryana
On-site
Maximize Your Impact at Teleperformance Welcome to Teleperformance, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. Strengthen your leadership position, tap into our omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes our vision. We are looking for an innovative and dynamic Director/Senior Director - Automation for our BFSI (Banking, Financial Services, and Insurance) vertical. As the Director/Senior Director - Automation, you will be a trusted business advisor and change agent, responsible for working with clients to identify strategic capabilities that create a competitive advantage. Your role will involve utilizing deep industry knowledge in BFSI to drive transformational improvements, lead end-to-end Automation solution design and development, and provide transformational insights and support for pre-sales, sales, and business development activities. Your responsibilities will include: - Utilizing deep industry knowledge in BFSI to drive transformational improvements. - Leading end-to-end Automation solution design and development for business development and account management teams. - Providing transformational insights and support for pre-sales, sales, and business development activities. - Independently delivering client-facing consulting engagements and assessments. - Collaborating with regional and global business development teams to integrate Automation initiatives into sales pursuits. - Hands-on experience in RPA & AI tools such as Blueprism, Automation Anywhere, Watson, etc. - Assisting in achieving regional and global departmental targets for benefit realization. - Developing and implementing strategies for automating repetitive tasks and processes within banking, financial services, and insurance operations. - Identifying opportunities for leveraging robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), and other automation technologies to streamline operations and improve efficiency. - Leading the evaluation and selection of automation tools and platforms that align with the organization's objectives and technological capabilities. - Collaborating with IT teams to integrate automation solutions with existing systems and applications, ensuring seamless operation and data integrity. - Designing and implementing governance frameworks and controls to ensure automation technologies" responsible and ethical use. - Providing training and guidance to internal teams on automation best practices and tools, fostering a culture of innovation and continuous improvement. - Monitoring the performance and effectiveness of automation initiatives, identifying areas for optimization and refinement. - Staying informed about the latest developments and trends in automation technologies, proactively identifying opportunities for their application within the BFSI sector. - Working closely with project management, IT, delivery teams to implement solutions as designed and monitor results/impact. - Creating a culture of problem-solving by imparting training. - Identifying new technologies that can help improve/our clients" business processes. - Improving existing technology assets/offerings by contributing to refining product backlogs and supporting POCs. Qualifications: - 10-15 years of experience in consulting, BPO automation, or related fields with a demonstrated ability to contextualize Automation initiatives for clients in the BFSI sector. - Bachelor's degree; MBA preferred. - Proven track record leading large-scale transformational projects focusing on process optimization, technology implementation, and change management within BFSI. - Strong analytical and problem-solving skills with a history of delivering tangible results. - Excellent communication and stakeholder management abilities, adept at engaging with stakeholders at all levels. - Up-to-date knowledge of industry trends, best practices, and emerging technologies in BFSI and related fields. - Experience in leading cross-functional teams and collaborating with diverse stakeholders. - Exceptional project management skills, capable of managing multiple projects simultaneously. - Comfortable working in a fast-paced environment with a focus on delivering results. - Strong leadership qualities inspire and motivate teams to achieve goals and objectives. Pre-Employment Screenings: In accordance with Teleperformance policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Please note that TP does not accept candidate submissions from unsolicited third parties, such as recruiters or head-hunters. Such applications will not be considered, and no contractual association shall be established through such submissions.,
Posted 1 month ago
3.0 - 7.0 years
7 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Location: Chennai Note:: Primary :: Java, RESTAPI, Spring Boot, DEVOPS practices & Good to have is Cloud, MQ The Value You Deliver Developing, designing and building architecture solutions on a platform dedicated to high scale processing of large amounts of data. Setting , communicating and reinforcing technical standards Assessing and researching current implementations of the platform and determining the course of action required to elevate the platform to meet customer needs. Taking the business requirements coupled with existing architecture to set a technical vision for features and major components and clearly articulating the evolutionary steps to achieve it Collaborating with peers and management on process improvement ideas, policy and procedure enhancements, and opportunities to improve our customers service experience. Participating in code review and unit testing and providing support on issues in non-prod or production The Skills that are Key to this role Java Software Engineer exposure to Backend Technology Implementation Ability to identify areas of risk or potential problems and take action to mitigate them. Ability to lead through influence and know what data is needed to drive effective decisions Ability to assess and plan project, and stakeholders needs, and manage deadlines, risks. Ability to anticipate roadblocks, diagnose problems and generate effective solutions Ability to build communication and rapport with partners, stakeholders. Ability to adapt in a changing environment and be effective in many different business settings. Ability to take initiative, define vision for betterment of products, and execute at high level of quality The skills that are good to have for this role Ability to plan and work with geographically spread out teams Strong presentation and interpersonal skills. Curiosity to constantly relearn/explore new processes/technologies
Posted 1 month ago
4.0 - 9.0 years
6 - 12 Lacs
Karnataka, Madhya Pradesh, Chhattisgarh
Hybrid
Mine Excellence is establishing itself as a leader in mining industry-related software technology in certain specific areas. We provide multiple core offerings currently Software for drilling and blasting. The platform is currently used by Tier-1 large mining companies as an Enterprise platform, small mining companies and at individual mines, and by drilling and blasting contractors. We have customers in 8 countries all over the globe currently including Chile, Indonesia, Africa, the United States, Mexico, Australia, and India, etc. Currently, we are looking for Experienced Mining Engineers with an interest in Client-facing roles/ Sales and /or Mining-related Software Product development. Candidate should fulfill the following: Ability to work on client sites in different parts of India and willingness to travel overseas if required by client needs. Ability to undertake mining research in drill and blast which will help the software product development team. Ability to travel to client sites and be involved in software product implementations. Ability to communicate with Senior mining heads in large companies Good Communication and Presentation Skills (client demos, conference presentations) Ability to actively participate in Mining R & D as some of our softwares are very technical. The ability to adapt to innovative technologies is key for these roles. Ability to participate in a Major Machine learning /AI-based platform that the company is currently undertaking. Senior Mining Engineers' willingness to work part-time in product development or sales roles should also apply. Quickly familiarize yourself with the functions of the drill and blast product line. Minimum Education Qualification: B.Tech/B.E in Mining. Minimum 4 years of field experience is required. Skill Set Required: Deep knowledge of the mining industry and its challenges & requirements mainly focused on Drill & Blast. Field experience in drilling and blasting is essential. You should have at least 4 years + experience in open cast drill and blast. Work closely with the Technology team to provide input in Mining Research and development, key areas include fragmentation, vibrations analysis, drilling, and blasting R & D. Mine Excellence has a large pipeline of work in this space. Ability to understand the product needs and to come up with new concepts. Familiarity with the software development life cycle (SDLC) concepts at an advanced level is more helpful. Keen in Research of IoT concepts to replace legacy methods of mining operations. Willingness to travel around the globe to mine sites to make pre-sales presentations to senior mining heads (around the globe) and also to give training to clients. Prior experience in mine planning software and mine optimization would be looked at favorably. Nice to have but not essential. Employment will be in the name of Continuous Excellence Our India partner firm.
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
west bengal
On-site
Sett Consultant is looking for an experienced and dynamic Business Development Manager/Senior Executive to lead client acquisition and drive growth in our IT Staffing/Outsourcing business (Oracle Technology). With 8 to 10 years of industry experience, the ideal candidate will have a deep understanding of the IT market, a proven track record in securing large clients, and strong leadership capabilities. Position: Business Development Manager/Senior Executive - IT Staffing/Outsourcing Business Location: Chandannagar (Hybrid/Remote) Company: Sett Consultant (https://settconsultant.com/) Experience Required: 8-10 years in IT Staffing/Outsourcing (Oracle Technology) Employment Type: Full-time Job Summary: Sett Consultant is seeking a motivated and experienced Business Development Manager/Senior Executive for our IT Staffing/Outsourcing business (Oracle Technology). The ideal candidate will have 8 to 10 years of relevant experience (Oracle Technology), a strong understanding of the IT market, and a proven track record of acquiring new clients where we can deploy our developers and IT resources. This role requires a go-getter attitude, strong communication skills, and the ability to thrive under pressure while managing and leading a team. Key Responsibilities: Client Acquisition: Focus on generating new business by acquiring clients in need of IT staffing and resource deployment services. Relationship Management: Build and maintain strong relationships with clients to understand their staffing needs and provide suitable solutions. Market Knowledge: Stay updated with the latest IT trends, technologies, and market developments to offer clients cutting-edge solutions. Problem Solving: Act as a solution provider, addressing client challenges and ensuring a seamless experience in resource deployment. Presentability & Communication: Be presentable and possess excellent written and verbal communication skills to engage with C-level clients and decision-makers. Pressure Management: Handle the pressure of client expectations, deadlines, and business targets effectively. Strategy Development: Work closely with senior leadership to develop and execute strategies to grow the staffing and outsourcing business. Technology Implementation: Understand and implement new technologies, providing modern, efficient solutions to meet client needs. Qualifications: 8-10 years of experience in sales within the IT Staffing/Outsourcing industry. Strong understanding of the IT market and the latest technology trends. Proven track record of acquiring and managing large clients in the IT staffing sector. Excellent written and verbal communication skills. Ability to handle pressure and meet deadlines in a fast-paced environment. Go-getter attitude with a problem-solving mindset. Team management experience with the ability to lead and motivate.,
Posted 1 month ago
7.0 - 11.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements.Bachelors degree and 2-plus years of relevant work experience, preferably in Cloud technology implementation, project management and supportExperience in implementing solutions on Major cloud platformsProven track record of onboarding and supporting customers to deliver high customer satisfaction, advocacy, and loyaltyExperience navigating and steering customer engagements to completion with a high level of customer satisfactionStrong listening and verbal communication skillsFamiliarity with common customer success and CRM platforms such as Salesforce, Gainsight etc. Experience in the enterprise, XaaS, cloud, or services spaceAn affinity for getting to know people and helping them solve their business problems Roles and Responsibilities: Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements Qualification Any Graduation
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
The opportunity As a member of Supply Chain & Operations, you'll have the chance to contribute to one of the fastest-growing regions globally. If you are seeking a dynamic and fulfilling environment within the supply chain planning category, this role could be the perfect fit for you. Your key responsibilities You will play a vital role in delivering large-scale, intricate supply chain management and transformation projects. This includes designing, implementing, deploying, and evaluating supply chain management solutions to drive performance improvement. Your tasks will involve collaborating with client organizations to enhance supply chain performance through planning process enhancements and organization re-engineering. Additionally, you will be part of a collaborative team that analyzes client issues, develops solutions, prioritizes objectives, and contributes to project planning and status reporting. Expect to engage with high-level client personnel to assess and enhance specific functional areas within the supply chain realm. Skills and attributes for success - Showcase deep technical expertise and professional knowledge in supply chain planning - Demonstrate the ability to quickly grasp new processes and identify opportunities to support existing customers - Possess tactical and process-oriented problem-solving skills - Exhibit excellent interpersonal skills and the ability to work effectively in team settings - Capable of developing and presenting new ideas and innovative solutions - Strong verbal and written communication skills - Build solid relationships with clients and deliver high-quality services - Understand EY's service offerings and assess how the firm can best serve clients To qualify for the role, you must have - A bachelor's or master's degree in supply chain, industrial engineering, or business - At least 6 years of experience in a supply chain consulting environment focusing on Supply Chain Planning & Execution or Sourcing and Procurement - Expertise in supply chain planning to help customers develop and execute supply chain strategies or in sourcing and procurement to enhance organizational effectiveness Ideally, you'll also have - In-depth knowledge in areas such as supply chain operating model design, demand/supply/production/logistics planning, IBP/S&OP, category management, SRM, procurement outsourcing - Strong experience in implementing technology solutions in supply chain functional areas What we look for We seek highly motivated individuals with exceptional problem-solving skills who can effectively manage shifting workloads in a rapidly evolving industry. As an effective communicator and confident leader with strong people management skills, you should have a genuine passion for driving positive change within a dynamic organization. What we offer EY provides a competitive remuneration package that rewards individual and team performance. We are dedicated to being an inclusive employer and open to considering flexible working arrangements. In addition, we offer continuous learning opportunities, support for defining success on your terms, transformative leadership development, and a diverse and inclusive culture where your unique voice is valued.,
Posted 1 month ago
3.0 - 8.0 years
10 - 14 Lacs
Gurugram
Work from Office
... Position Overview The Workforce Insights Analyst will play a key role in supporting the implementation and optimization of organizational design technology. This role will focus on data analysis, reporting, and process improvement to ensure the successful adoption of the technology and its alignment with business goals. The ideal candidate will have a strong analytical mindset, an eye for detail, and the ability to collaborate effectively across teams. Key Responsibilities Data Analysis and Insights - Gather, clean, and analyze workforce and organizational data to support decision-making during the implementation phase. Develop and maintain dashboards and reports to provide actionable insights on workforce metrics and organizational design trends. Conduct scenario modeling to evaluate the impact of organizational design changes. Technology Implementation Support - Assist in the deployment of organizational design technology, including data collection, system testing, and user training. Collaborate with cross-functional teams to ensure technology configuration meets business requirements. Troubleshoot and resolve issues during the implementation process to ensure project timelines are met. Process Documentation and Improvement - Document workflows, procedures, and best practices related to the organizational design technology. Identify opportunities to streamline processes and improve data accuracy and reporting efficiency. Create and maintain user guides and training materials for system adoption. Collaboration and Stakeholder Support - Partner with OE, HR, IT, and business leaders to align on needs and priorities. Act as a point of contact for end-users, addressing questions and providing technical support. Support organizational design workshops and facilitate data-driven discussions with stakeholders. Qualifications & Experience Bachelor s degree in Business Administration, Human Resources, Data Analytics, or a related field. Relevant experience in lieu of degree will be considered. 3+ years of experience in workforce analytics, organizational design, or HR technology implementation. Strong proficiency in data analysis tools such as Excel, Power BI, Tableau, or similar platforms. Experience with HR systems (e.g., Workday, SAP SuccessFactors) is a plus. Strong problem-solving skills with attention to detail and data accuracy. Analytical mindset with the ability to interpret complex data and translate it into actionable insights. .. WHY WORK AT MCCORMICK? United by flavor. Driven by results. As a McCormick employee you ll be empowered to focus on more than your individual responsibilities. You ll have the opportunity to be part of something bigger than yourself to have a say in where the company is going and how it s growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
Posted 1 month ago
7.0 - 12.0 years
25 - 37 Lacs
Chennai
Hybrid
Senior Manager AI What can you expect in a Senior Manager role with TaskUs: Youll be responsible for identifying and accelerating our most critical opportunities to leverage AI technologies to improve business outcomes. This role will work closely with cross-functional teams to define, build and ensure successful execution of AI solutions that align with the company's strategic goals. This role combines deep technical knowledge of AI accelerator technologies with strategic product management to deliver solutions that enable faster, more efficient AI deployment. In addition to identifying opportunities, you will be expected to lead a team and help them implement various proof of concepts and innovate AI solutions. Role & responsibilities Collaborate with business leaders to identify and prioritize AI use cases with the highest potential impact. Develop a clear vision for how AI can be used to improve specific business processes or customer experiences. Stay informed about the latest AI trends and identify potential applications for the business. Lead the evaluation of potential AI solutions, including conducting proof-of-concepts and pilots. Develop and manage the product roadmap, prioritizing features and optimizations that support AI acceleration and scalability. Work closely with data scientists and ML engineers to ensure data readiness & classification, architecture scalability, performance standards for AI models, with a focus on accelerating the training and deployment lifecycle Establish and enforce performance standards for AI models, with a specific focus on accelerating the model training and deployment lifecycle (MLOps). Own results of the end to end AI workstream and track key performance indicators to measure product success and AI acceleration Leverage data and qualitative findings for quick product iterations via rapid user feedback cycles Influence organization wide initiatives and have wide accountability towards driving impact via the AI acceleration Advocate for reusability of AI capabilities where applicable across customer journey points Delivering forward-thinking solutions on-time and on budget. Coordinating and leading UAT testing efforts. Preferred candidate profile Bachelors degree or four or more years of work experience. 10 or more years in product management; experience in AI or machine learning People management experience. Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises Solid understanding of AI concepts, ML model architectures, computational requirements, and performance optimization techniques for AI workloads. Excellent analytical, problem-solving, and decision-making skills specifically regarding large but undefined problem space Experience using data to drive product decisions and measure success. Proven ability to work effectively in cross-functional teams and communicate complex concepts, technical tradeoffs and value propositions to both technical and non-technical stakeholders Strong leadership, negotiation, and problem-solving skills. Passion for innovation and a commitment to driving business value through technology. Work mode - Hybrid. Work Location - Chennai, Navi Mumbai, Gurugram, Mohali, Indore. Shift - Mid Shift.
Posted 1 month ago
7.0 - 12.0 years
25 - 37 Lacs
Gurugram
Hybrid
Senior Manager AI What can you expect in a Senior Manager role with TaskUs: Youll be responsible for identifying and accelerating our most critical opportunities to leverage AI technologies to improve business outcomes. This role will work closely with cross-functional teams to define, build and ensure successful execution of AI solutions that align with the company's strategic goals. This role combines deep technical knowledge of AI accelerator technologies with strategic product management to deliver solutions that enable faster, more efficient AI deployment. In addition to identifying opportunities, you will be expected to lead a team and help them implement various proof of concepts and innovate AI solutions. Role & responsibilities Collaborate with business leaders to identify and prioritize AI use cases with the highest potential impact. Develop a clear vision for how AI can be used to improve specific business processes or customer experiences. Stay informed about the latest AI trends and identify potential applications for the business. Lead the evaluation of potential AI solutions, including conducting proof-of-concepts and pilots. Develop and manage the product roadmap, prioritizing features and optimizations that support AI acceleration and scalability. Work closely with data scientists and ML engineers to ensure data readiness & classification, architecture scalability, performance standards for AI models, with a focus on accelerating the training and deployment lifecycle Establish and enforce performance standards for AI models, with a specific focus on accelerating the model training and deployment lifecycle (MLOps). Own results of the end to end AI workstream and track key performance indicators to measure product success and AI acceleration Leverage data and qualitative findings for quick product iterations via rapid user feedback cycles Influence organization wide initiatives and have wide accountability towards driving impact via the AI acceleration Advocate for reusability of AI capabilities where applicable across customer journey points Delivering forward-thinking solutions on-time and on budget. Coordinating and leading UAT testing efforts. Preferred candidate profile Bachelors degree or four or more years of work experience. 10 or more years in product management; experience in AI or machine learning People management experience. Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises Solid understanding of AI concepts, ML model architectures, computational requirements, and performance optimization techniques for AI workloads. Excellent analytical, problem-solving, and decision-making skills specifically regarding large but undefined problem space Experience using data to drive product decisions and measure success. Proven ability to work effectively in cross-functional teams and communicate complex concepts, technical tradeoffs and value propositions to both technical and non-technical stakeholders Strong leadership, negotiation, and problem-solving skills. Passion for innovation and a commitment to driving business value through technology. Work mode - Hybrid. Work Location - Chennai, Navi Mumbai, Gurugram, Mohali, Indore. Shift - Mid Shift.
Posted 1 month ago
1.0 - 9.0 years
3 - 11 Lacs
Bengaluru
Work from Office
Employment Type Permanent Closing Date 23 June 2025 11:59pm Job Title Network Engineering - Engineer Job Summary Essential: Experience in deployment, network configuration and testing for Synchronization networks and Master Clocks. Experience with TP4100 and Network Management System TimePictra (or similar devices and applications from alternative vendors e.g. Adtran/Oscilloquartz) End to end Solution level expertise on Network Synchronisation oTechnology development support, including test environment setup, Test Object List (TOL) development and implementation for timing / synchronization. oConfiguration and L3/Engineering level support for timing sources. Platform Management/Engineering skills including: oDevelop lifecycle plans and enhancements for the infrastructure platforms to meet performance and operational requirements. oValidate technology solutions and designs through testing within the Transport domain as well as with other Telstra technology domains. oIdentify and drive product unit cost reduction opportunities through simplification, rationalisation, and smart application of recent technology. oDrive efficiency in development and operation of technologies through process improvements and automation opportunities. Desirable: Basic scripting skills to support analysis tool development (e.g. Python, QLIK, GRAFANA, etc) Awareness of Telstra architecture and technology implementation process A working knowledge of Technology & Product Lifecycle from introduction to augmentation to exit stages and the associated business processes A working knowledge of project management/Agile methodologies Job Description Essential: Experience in deployment, network configuration and testing for Synchronization networks and Master Clocks. Experience with TP4100 and Network Management System TimePictra (or similar devices and applications from alternative vendors e.g. Adtran/Oscilloquartz) End to end Solution level expertise on Network Synchronisation o Technology development support, including test environment setup, Test Object List (TOL) development and implementation for timing / synchronization. o Configuration and L3/Engineering level support for timing sources. Platform Management/Engineering skills including: o Develop lifecycle plans and enhancements for the infrastructure platforms to meet performance and operational requirements. o Validate technology solutions and designs through testing within the Transport domain as well as with other Telstra technology domains. o Identify and drive product unit cost reduction opportunities through simplification, rationalisation, and smart application of recent technology. o Drive efficiency in development and operation of technologies through process improvements and automation opportunities. Desirable: Basic scripting skills to support analysis tool development (e.g. Python, QLIK, GRAFANA, etc) Awareness of Telstra architecture and technology implementation process A working knowledge of Technology & Product Lifecycle from introduction to augmentation to exit stages and the associated business processes A working knowledge of project management/Agile methodologies
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Varanasi
Work from Office
Hotel General Manager Roles & Responsibilities 1. Strategic Leadership Develop and implement long-term business strategies to drive revenue, occupancy, and guest satisfaction. Set operational goals in alignment with the company’s vision and market positioning. 2. Operational Oversight Oversee daily operations across all hotel departments – front office, housekeeping, F&B, maintenance, security, and administration. Ensure smooth coordination among departments for efficient guest service. 3. Financial Management Prepare and manage the hotel’s budget, monitor expenses, and drive profitability. Analyze financial reports (P&L, RevPAR, ADR, GOP) and make cost-effective decisions. 4. Sales & Marketing Work closely with the sales and marketing team to increase bookings, events, and corporate tie-ups. Approve promotional campaigns and pricing strategies. Monitor competitor activity and market trends. 5. Guest Experience Management Ensure high standards of service quality and guest satisfaction. Handle VIP guests and critical guest complaints personally. Implement systems to monitor feedback and improve service delivery. 6. Human Resource Management Lead, mentor, and evaluate department heads and staff. Approve recruitment, training programs, and performance appraisals. Foster a positive and productive work environment. 7. Compliance and Safety Ensure compliance with legal, health, fire safety, and environmental regulations. Oversee audits and licenses, and manage risk assessments. 8. Maintenance and Facility Management Ensure upkeep of the hotel infrastructure, equipment, and property. Oversee contracts with third-party vendors for maintenance and upgrades. 9. Stakeholder and Owner Relations Regularly report hotel performance to owners, board members, or management companies. Present financial summaries, progress reports, and improvement plans. 10. Crisis and Emergency Handling Lead the team during emergencies (e.g., guest safety issues, equipment failure, natural calamities). Ensure readiness with evacuation plans, staff training, and insurance coverages.
Posted 2 months ago
5.0 - 10.0 years
20 - 27 Lacs
Gurugram
Work from Office
Role Purpose Assisting SWA property technology manager with the Design, Review & Implementation of the technology requirements for the new hotel openings and conversions. Additionally, project manages the product deployment and enterprise rollouts in the SWA hotels. Key Accountabilities Managing IHG enterprise solutions cascade into the hotels. Channelling product deployment (EMEAA) initiative into the hotels. Meeting IHGConnect deployment targets and proving relevant business case support to the hotels. Driving PMS version compliance and hotel readiness for the IHG enterprise initiatives. Driving technology brand standard compliance in the hotels. Provide assistance (Initially) and owning the Vendor, Consultant & GM onboarding process. Providing escalation management and support for the hotels. Providing L2 support for the corporate office team (Delhi/NCR). Assist in delivering a successful IMEA technology summit. Assisting with the data analytics and content management for the corporate office and hotel engagements. Assisting the SWA Sr. manager with looking after hotel technology manager growth and development plans. Work alongside with the SWA Sr. Manager to provide technical design review and feedback for new hotels openings and conversions. Work alongside with the SWA Sr. Manager to provide technology implementation and pre-opening support to the new hotels openings and conversions. Liaise with the SWA Sr. Manager and provide assistance to the NHOP GM with the technology manager hire. Liaise with the SWA Sr. Manager to deliver TechReady hotels. Liaise with the SWA Sr. Manager to plan technology asset life cycle refresh for the hotels. Liaise with the SWA Sr. Manager to provide stakeholders management in the IMEA. Key Skills & Experiences Educational Attainment Bachelor Degree in Computer or Equivalent Critical Expertise & Experience Minimum 2 hotel opening experiences. Minimum 5 years of hotel technology operation knowledge. Currently playing an IT Manager role in a 5 star hotel. Role Purpose Assisting SWA property technology manager with the Design, Review & Implementation of the technology requirements for the new hotel openings and conversions. Additionally, project manages the product deployment and enterprise rollouts in the SWA hotels. Key Accountabilities Managing IHG enterprise solutions cascade into the hotels. Channelling product deployment (EMEAA) initiative into the hotels. Meeting IHGConnect deployment targets and proving relevant business case support to the hotels. Driving PMS version compliance and hotel readiness for the IHG enterprise initiatives. Driving technology brand standard compliance in the hotels. Provide assistance (Initially) and owning the Vendor, Consultant & GM onboarding process. Providing escalation management and support for the hotels. Providing L2 support for the corporate office team (Delhi/NCR). Assist in delivering a successful IMEA technology summit. Assisting with the data analytics and content management for the corporate office and hotel engagements. Assisting the SWA Sr. manager with looking after hotel technology manager growth and development plans. Work alongside with the SWA Sr. Manager to provide technical design review and feedback for new hotels openings and conversions. Work alongside with the SWA Sr. Manager to provide technology implementation and pre-opening support to the new hotels openings and conversions. Liaise with the SWA Sr. Manager and provide assistance to the NHOP GM with the technology manager hire. Liaise with the SWA Sr. Manager to deliver TechReady hotels. Liaise with the SWA Sr. Manager to plan technology asset life cycle refresh for the hotels. Liaise with the SWA Sr. Manager to provide stakeholders management in the IMEA. Key Skills & Experiences Educational Attainment Bachelor Degree in Computer or Equivalent Critical Expertise & Experience Minimum 2 hotel opening experiences. Minimum 5 years of hotel technology operation knowledge. Currently playing an IT Manager role in a 5 star hotel.
Posted 2 months ago
0.0 - 3.0 years
6 - 10 Lacs
Gurugram
Work from Office
Job Title - Management Consulting / Analyst / Consultant / Manager - S&C GN Management Level:Analyst / Consultant /Manager Educational Qualification: Full time MBA / PGDM (Full time) from Tier-1 Institutions Location:Gurgaon/New Delhi /Mumbai/Bangalore/Kolkata/ Pune/Hyderabad/Chennai as applicable Roles & Responsibilities Identifying, assessing and solving complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Identifying a clients high-level business needs and in the creation of detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases Defining how our clients can leverage new technologies for greatest strategic impact in the digital world that supports business requirements and reduces costs Solving key business problems and challenges by painting a picture of, and charting a journey from the current state to a to-be enterprise environment Developing detailed and actionable business cases and plans which reflect our practices deep industry, Digital and business process acumen to leverage technology for greatest strategic impact Working in multi-disciplinary teams to shape, sell, communicate and implement programs Assisting our clients build the required capabilities for growth and innovation to sustain high performance Developing offerings and assets Key Competencies Must have skills: Academic excellence - Demonstrate consistency throughout academic career Knowledge of Microsoft tools - PowerPoint, Excel, Word & MS Project Excellent English communication skills (written and spoken) along with any other foreign language is a plus Strategic and analytical thinker, effective and proactive problem solver Aptitude to learn, problem solving, ability to think creatively to solve real world business problems Ability to seamlessly integrate and work collaboratively in fast-paced global environment Competence in building credibility and effective relationships with stakeholders Good to have: Knowledge of tools such as Power BI, Tableau, SQL, Microsoft Axis, Azure, AWS or any other data visualization platform Effective presentation development and delivery skills to diverse stakeholders Demonstrated leadership skills in projects or any other allied activities (e.g. college clubs, pro-bono volunteering) Knowledge of programming language such as C++, Java, R, S-Plus, Python or any other niche technical capability Knowledge on key technology implementation solutions MES, SAP, IOT, Analytics within manufacturing is a plus Knowledge on aftermarket service operations including spare parts management, Warranty management is a plus Disclaimer 1. Candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 2. Accenture is committed to providing veteran internship opportunities to our service men and women. 3. All decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 4. Please take note that, unless there is a formal offer of employment from Accenture, any communication made by Accenture in respect of open position/selection process or steps related thereto shall not be assumed or treated to be as a commitment or an offer of employment or guarantee of employment with Accenture 5. At Accenture, the health and well-being of our people, our clients and the community is our top priority. We are also committed to complying with all government safety protocols as we bring our people to our offices. Before onboarding, we strongly encourage all selected candidates to take both doses of the COVID-19 vaccine as per government prescribed timelines. 6. Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture's criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture even if they present themselves as representatives or employees of Accenture please send the details to Accenture Business Ethics Line https://businessethicsline.com/accenture or india.fc.check@accenture.com 7. Accenture has not authorized its officials to either collect money, benefit(s) and or favour(s) of any kind from the college Placement committee, student body and or college administration for participating in campus recruitment events at the time of confirming Accentures participation in the same About Our Company | Accenture Qualification Experience - Analyst - 0 - 3 Years / Consultant - 3 to 7 Years / Manager - 7+ Years
Posted 2 months ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities :- Key Responsibilities:Voice Channel Development:Design and customize voice applications in Genesys Cloud CX. Develop IVR (Interactive Voice Response) systems and call routing strategies. Integrate voice channels with CRM systems and backend services. Troubleshoot and resolve voice-related issues. Optimize voice channel performance and availability. Chat and SMS Channel Development:Configure and integrate chat and SMS functionalities within Genesys Cloud CX. Develop and maintain chatbots using NLP and AI tools. Design intelligent routing for chat and SMS to improve agent engagement. Build custom workflows using APIs and SDKs for chat and SMS interactions. Custom Solutions and Integrations:Build custom solutions using APIs, webhooks, and other technologies. Develop connectors and integrate third-party applications, databases, and systems. Customize workflows with scripting languages like JavaScript or Java. Technical Experience :- Experience with Genesys Cloud CX (Voice, Chat, SMS). Strong knowledge of Genesys Cloud Architect and Flow Designer. Experience with Genesys Cloud APIs, webhooks, and SDKs. Proficiency in JavaScript or Java for custom solutions. Experience with IVR systems, chatbots, and NLP tools. Ability to troubleshoot and optimize complex communication workflows. Strong communication skills and ability to collaborate with cross-functional teams.Professional Experience and Educational Qualification :- 3 -4 years experience on Genesys Cloud CX with regular 15 year full time education. Qualification 15 years full time education
Posted 2 months ago
10.0 - 16.0 years
8 - 18 Lacs
Kolkata
Work from Office
Role & responsibilities: Project Leadership: Oversee the execution of SHM projects, ensuring timely delivery and technical accuracy. Team Management: Guide and mentor a multidisciplinary team involved in data acquisition, instrumentation setup, and analysis. Technology Implementation: Supervise the integration of structural health monitoring systems, including sensor deployment, data logging, and interpretation. Bridge Monitoring & Assessment: Develop methodologies for real-time monitoring, damage detection, and predictive maintenance of bridges. Data Analysis & Reporting: Interpret collected structural data, generate reports, and provide actionable insights for stakeholders. Stakeholder Collaboration: Work closely with infrastructure authorities, construction firms, and consulting engineers to enhance monitoring solutions. Compliance & Standards: Ensure all implementations align with industry regulations, safety standards, and emerging technologies in SHM. Continuous Improvement: Stay updated on advancements in instrumentation, AI-based diagnostics, and remote sensing for optimized structural monitoring. Research & Development: Continuous R & D and innovation of overall architecture. Preferred Skills: Technical Expertise: In-depth knowledge of structural sensors, strain gauges, accelerometers, and vibration analysis. Analytical Abilities: Proficiency in signal processing, data analytics, and failure prediction models. Project Management: Experience in handling multi-phase engineering projects with resource planning and execution efficiency. Software & Tools: Competence in MATLAB, LabVIEW, Python, or other data analysis platforms relevant to SHM. Communication & Leadership: Strong ability to convey complex information clearly to both technical teams and stakeholders. Problem-Solving: Ability to diagnose structural anomalies and recommend feasible remedial strategies. Inspection and Maintenance: Experience in the Inspection and Maintenance of bridges and structures with the exposure to Instrumentation practice in Inspection and Maintenance. Perks and benefits: Best in industry.
Posted 2 months ago
12.0 - 18.0 years
30 - 45 Lacs
Kolkata, Indore, Begusarai
Work from Office
Techno-Commercial Manager – Manufacturing (Beverages- Campa Cola) Role Overview: As the Techno-Commercial Manager – Strategy & Planning, you will lead cross-functional initiatives across supply chain, infrastructure, product commercialization, and technology deployment. This role requires a strategic mindset coupled with deep technical acumen to drive innovation, manage large-scale projects, and ensure seamless coordination between internal teams and external partners for delivering operational and commercial excellence. Key Responsibilities: Strategy & Supply Chain Innovation Design and implement new strategic interventions within the supply chain vertical that align with the organization's long-term vision and goals. Evaluate the commercial viability of ongoing and new initiatives, prioritizing projects based on revenue impact and strategic value. Stay current with industry trends and evolving best practices in supply chain management, and recommend innovative, business-aligned solutions. Infrastructure Development & Project Delivery Lead the design and execution of new plant layouts and production lines in accordance with company standards and future capacity requirements. Collaborate with internal teams (Quality, Regulatory, Strategy, Operations, Finance) and external stakeholders (suppliers, bottlers, project management companies) to gain alignment and secure successful delivery. Define and oversee the delivery strategy for new manufacturing facilities and lines as part of the supply network expansion. Develop and implement contingency plans in coordination with supply chain teams to mitigate disruptions such as component shortages or logistical challenges. Manage engineering functions at project sites, including infrastructure planning, utilities, water treatment systems, and automation solutions. Drive the co-packer/partner approval process for new product launches and establish governance protocols in partnership with the Quality team. New Product Commercialization Lead end-to-end management of product commercialization, including project planning, milestone tracking, budgeting, and documentation. Collaborate with R&D and Marketing to ensure seamless integration across the value chain from concept to shelf. Work with Finance, Compliance, and Packaging teams to ensure full regulatory and food safety compliance before product launch. Oversee and validate line trials and scale-up trials to ensure products meet technical and quality specifications prior to handover for commercial production. Technology Implementation & Optimization Identify and implement advanced tools and technologies to streamline operations, reduce manual effort, minimize cost, and enhance accuracy. Conduct periodic infrastructure and equipment reviews, including feasibility studies, risk assessments, and safety audits (e.g., FSSAI compliance). Develop pilot initiatives to test process optimization and technology integration, evaluate business impact, and scale successful models across categories. Qualifications & Experience: Bachelor’s or Master’s degree in Engineering, Operations, or Supply Chain Management. 12+ years of relevant experience in manufacturing, infrastructure planning, and techno-commercial project management, preferably in the beverages or FMCG sector. Strong cross-functional collaboration skills and the ability to manage multiple stakeholders including external vendors, regulatory bodies, and internal teams. Proven experience in large-scale project execution, technology deployment, and commercial strategy. Deep understanding of compliance, safety standards, and regulatory frameworks in food and beverage manufacturing.
Posted 2 months ago
7.0 - 11.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements.Bachelors degree and 2-plus years of relevant work experience, preferably in Cloud technology implementation, project management and supportExperience in implementing solutions on Major cloud platformsProven track record of onboarding and supporting customers to deliver high customer satisfaction, advocacy, and loyaltyExperience navigating and steering customer engagements to completion with a high level of customer satisfactionStrong listening and verbal communication skillsFamiliarity with common customer success and CRM platforms such as Salesforce, Gainsight etc. Experience in the enterprise, XaaS, cloud, or services spaceAn affinity for getting to know people and helping them solve their business problems Roles and Responsibilities: Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements Qualification Any Graduation
Posted 2 months ago
6.0 - 10.0 years
9 - 12 Lacs
Bengaluru
Hybrid
We are seeking a motivated Manager of AI Enablement to join our Data and Analytics organization. In this role, you will promote a culture of Responsible AI across the enterprise, ensuring governance and ethical data management in all business units. You will lead AI risk management, collaborate with cross-functional teams, and integrate governance into the AI lifecycle. Your strategic thinking will enhance efficiency and optimize workflows, while your leadership will explore new AI technologies and manage proof of concepts to keep the organization competitive. Responsibilities include monitoring AI models for responsible use, equipping teams with best practices, empowering staff, and ensuring the right talent is onboarded for AI initiatives. You will coordinate with our Data and Model Stewards Network to implement and monitor Model Policies and Ethics Frameworks across key domains. This role also involves working on AI ethics research projects and using AI to enhance the organization's efficiency and optimize workflow. This role is crucial in upholding regulatory standards and mitigating AI-related risks, contributing to the future of AI governance and enablement. About the Role In this opportunity as Manager, AI Enablement , you will: As the Manager of AI Enablement, you will play a critical role in our AI Enablement team within the Data and Analytics organization. This position is vital in embedding responsible AI practices across all business units, ensuring that our AI initiatives are innovative, ethically sound, and compliant with governance standards. You will collaborate with cross-functional teams to drive AI risk management and help the organization stay ahead of market trends through strategic AI implementations. Champion the development of a culture that values Responsible AI and data across the enterprise. Oversee AI risk management processes and collaborate closely with cross-functional teams. Think creatively about using AI to increase organizational efficiency and optimize workflow. Explore new AI technologies and work with vendors or partners on proof of concepts and implementations. Monitor AI models for responsible considerations and equip business functions with responsible AI development and deployment practices. Coordinate and collaborate with our distributed Data and Model Stewards Network. Define, implement, and monitor Model Policies, Standards, and Ethics Framework across critical business domains. About You You're a fit for the role of Manager of AI Enablement if your background includes: Experience in AI governance, risk management, and validation. Strong understanding of ethical considerations in AI and data management. Proven leadership skills with experience in managing cross-functional teams. Excellent communication and collaboration skills. Ability to think strategically and drive innovation within an organization. Experience in implementing AI technologies and managing proof of concepts. Experience working with vendors and partners in AI technology implementations. Familiarity with regulatory standards related to AI and data governance. Advanced degree in a relevant field such as Computer Science, Data Science, or AI. Join us and be a part of a team that is shaping the future of AI governance and enablement!
Posted 2 months ago
15.0 - 18.0 years
8 - 15 Lacs
Kolkata
Work from Office
Role & responsibilities Develop & Execute Digital Strategy - Assess existing business processes and identify opportunities for automation and digitalization .Create a roadmap for digital transformation aligned with business goals. Process Optimization & Automation - Evaluate, recommend, and implement software solutions (ERP, CRM, automation tools, etc.). Ensure seamless integration of new technologies with existing systems Data Management and Analytics - Leverage data analytics to support business decision-making. Set up dashboards and reporting tools for real-time insights Cross-Functional Collaboration - Work with sales, marketing, operations, and finance teams to understand their challenges and implement solutions. Train employees on new digital tools and processes Vendor & Stakeholder Management - Manage relationships with tech vendors, software providers, and consultants. Ensure timely and cost-effective implementation of digital initiatives Budgeting and Resource allocation - Preparation and management of IT budget. Ensuring effective allocation of IT resources for optimum utilization of ROI. Preferred candidate profile Experience in the agriculture/seed industry (preferred but not mandatory). Understanding of sales & operations planning (S&OP). Exposure to marketing automation & analytics tools. Perks and benefits
Posted 2 months ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Collibra BSA Job Description: Key Capabilities and Responsibilities 3 to 5 years of experience in enterprise data management Core experience is as a Business Analyst/Business Systems Analyst; demonstrated proficiency documenting requirements for the purposes of scope management, design, development and testing enablement through traceability Technology implementation experience in the field of data management and enterprise data management including data mastering, data integration, data transformation, system integration, and data analytics Experience working with various 3rd party applications or platforms; data governance (such as Collibra), privacy or security tools a definite plus, but not a firm requirement Ability and desire to learn a new platform - self teach, investigate capabilities and functionality, decipher how the platform works Participate in/lead discovery sessions with stakeholders and subject matter experts as a means to elicit requirements, both business and functional Perform analysis of data in applications and systems, and ad-hoc analysis of data to support the requirements process, taking ownership for accurate requirements specifications and acceptance criteria Translate technical functionality and capabilities in the platform/tools into business language, for the purposes of determining business and functional requirements Documentation of work in requirements documents that can be used by various team members, and serve as point of alignment and sign-off on work to be done Assist with solution testing utilizing business validation techniques Articulation of tasks to be done, estimation of effort for those tasks, and execution and management of own work according to timelines and commitments; experience working in sprints and iterative development (including prototyping, POCs), and utilizing JIRA to organize and drive work forward Collaborate across teams, leveraging skillsets and knowledge of other team members to deliver end products; manage work with other team members Troubleshooting and problem solving to address issues and guide team members Location: DGS India - Bengaluru - Manyata N1 Block Brand: Dentsu Time Type: Full time Contract Type: Permanent
Posted 2 months ago
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