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1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Technical Support Engineer at Dynatrace, your role involves recognizing and solving technical problems reported by customers related to SaaS and Managed products. You will work with diverse customer technology ecosystems, collaborate with the global support team to deliver best-in-class customer experience, and directly engage with customer application specialists and SMEs to troubleshoot and resolve platform or product issues. Additionally, you will have the opportunity to work with cutting-edge technologies, collaborate with various teams within the organization, attend training sessions for new product features, and contribute to product and process improvements. Key Responsibilities...
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
haryana
On-site
As the Performance & Business Management Lead within the Tech Platforms team of Retail Banking Technology, you will be instrumental in driving operational excellence, aligning business and technology outcomes, and spearheading transformative initiatives across global platforms. You will play a crucial role in ensuring the successful delivery of key technology milestones across physical channels such as branches, ATMs, and contact centers, while maintaining platform stability, performance, and resilience. Your primary responsibilities will include leading financial planning, budgeting, and cost optimization efforts, fostering operational excellence through data-driven insights, aligning cross...
Posted 3 months ago
15.0 - 19.0 years
0 Lacs
haryana
On-site
As a Performance & Business Management Lead in the Tech Platforms team of Retail Banking Technology, you will play a crucial role in ensuring operational excellence, aligning business and technology outcomes, and driving high-impact transformation across global platforms. Your main responsibilities will include overseeing the delivery of key technology milestones in physical channels like branches, ATMs, and contact centers to ensure platform stability, performance, and resilience. You will lead financial planning, budgeting, and cost optimization efforts, drive operational excellence through data-driven insights, align cross-functional teams on tech and business priorities, define and track...
Posted 3 months ago
15.0 - 19.0 years
0 Lacs
haryana
On-site
You will be joining the Retail Banking Technology team as a Performance & Business Management Lead in the Tech Platforms department. Your primary objective will be to drive operational excellence, align business and technology outcomes, and oversee significant transformations across global platforms. Your responsibilities will include leading financial planning, budgeting, and cost optimization, ensuring platform stability and resilience across physical channels such as branches, ATMs, and contact centers. You will drive operational excellence through data-driven insights, align cross-functional teams on tech and business priorities, define and track key performance indicators (KPIs) and obj...
Posted 3 months ago
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