Principal Analyst - CSS Global SaaS and Apps Delivery Oracle

10.0 - 15.0 years

0 Lacs

noida, uttar pradesh

On-site

About Oracle Advanced Customer Services Oracle Advanced Customer Services is your trusted partner in providing dedicated support to over 6,000 companies across 100 countries for more than two decades. Our services are tailored to meet the evolving needs of our customers, assisting them in understanding their unique requirements and business objectives. We help our clients leverage the right technology to shape their future and achieve greater success. When business continuity is paramount, Oracle Advanced Customer Services offers proactive guidance and preventative measures through a dedicated support team. Our mission-critical support aims to ensure high availability across the entire Oracle IT stack, encompassing applications, middleware, databases, servers, storage, and network devices. Our team of Advanced Support Engineers collaborates closely with customers, offering personalized 24/7 support both onsite and remotely. By combining in-depth knowledge of customer environments with expertise from Oracle Support and Product Development, we are dedicated to resolving critical issues promptly, assisting customers in realizing tangible business outcomes, conducting production maturity assessments, implementation health checks, and facilitating the adoption of Oracle innovations such as AI, Gen AI, and Redwood, among others. We are currently seeking Senior Oracle HCM Professionals with a minimum of 15 years of Business Applications experience, including 5 to 10 years of Fusion HCM experience, complemented by additional years of IT domain experience in Oracle EBS, PeopleSoft HCM, or other applications. The ideal candidates should be willing to relocate to various work locations (Bangalore, Hyderabad, Gurgaon, Noida, Mumbai, Chennai) for upcoming projects and be open to working in shifts to support our global customer base. A strong background in Fusion HCM Implementation, Support, and upgrade projects is essential. We value individuals with hands-on functional/product and/or technical experience, as well as those who have actively participated in Implementation, Support, and Upgrade Projects. Qualifications: Any professional qualification (MBA/BE/ B Tech/MCA). Must-Have Skills: - Over 10 years of relevant working experience with 5 to 7+ years in Oracle Cloud Application Experience. - Solid understanding of HR Domain and HR processes, with a preference for experience in thought leadership within the HCM space. - Proficient in the Technology domain, including knowledge of innovations and their applications for businesses. - Proven track record of managing customers, from understanding their requirements to designing solutions, implementation, and post-implementation support. - Ability to engage in C-level conversations, driving tangible business outcomes. - Familiarity with Project life cycle and Managed Operations Support. - Experience in team management, mentoring, and enhancing team performance and productivity is advantageous. Career Level: IC4 We, at Oracle, are committed to leveraging the latest in cloud technology to address current challenges and drive innovation. With over 40 years of experience, we have maintained our position as a global leader by operating with integrity and collaborating with industry experts across various sectors. We believe that true innovation flourishes in an inclusive environment where everyone has the opportunity to contribute. Our commitment to fostering a diverse and inclusive workforce ensures equal opportunities for all our employees. Oracle offers competitive benefits, ensuring parity and consistency while supporting our employees with flexible medical, life insurance, and retirement options. We also encourage our team members to engage in volunteer programs to give back to their communities. Our dedication to inclusivity extends to individuals with disabilities throughout the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

Posted 2 weeks ago

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