219 Technology Consulting Jobs - Page 4

Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type : On-site Working.

Your day at NTT DATA Network Security L3 What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCIE CISSP Certification. Total 7 to 10 years of experience Network Administrator Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols. Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security. Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency. Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems. Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies. Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects. Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations. Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports. These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Workplace type : On-site Working

Knowledge and application: Applies professional knowledge and provides direction to employees according to established policies and management guidance. Problem solving: Works on issues requiring the analysis of data and application of sophisticated problem-solving techniques. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action. Interaction: Interaction with subordinates/peers requires interpreting and explaining information to audiences not familiar with the subject. Gains cooperation of others, conducting presentations of technical information concerning specific projects or programs. Impact: Mistakes or failure to achieve results will cause delays in schedules, typically against a monthly plan. Develops and manages routine operational plans. Accountability: Administers company policies that directly affect subordinate employees. Takes actions to monitor and manage costs related to a section. Workplace type : Hybrid Working

Your day at NTT DATA NTTs Cloud Transformation Consultants will work collaboratively as part of cross-functional teams to develop and implement a comprehensive approach that allows for rapid and successful adoption of next generation cloud services (Public, Private, SaaS, PaaS). Consultants gather all necessary information on the customers current environment to provide a concise framework of assessments around focus areas such as Business, Governance, Networking, Security & Compliance, Operations, DevOps, and Applications. Consultants take ownership for their respective engagements while working with the overall team to continually meet and exceed best practice and standards. Depending on the size and scope of a project, Consultants may participate in single or multiple workstream sprints and must be able to successfully manage their time alongside customer expectations. Working with global colleagues on this team, collaboration and teamwork are vital tools in this position. Our consultants must be able to navigate both business and technical disciplines to help our clients reach their overall strategic objectives. What you'll be doing Role: Cloud Transformation Consultant Reports to : Cloud Migration Vice President Job Summary NTTs Cloud Transformation Consultants will work collaboratively as part of cross-functional teams to develop and implement a comprehensive approach that allows for rapid and successful adoption of next generation cloud services (Public, Private, SaaS, PaaS). Consultants gather all necessary information on the customers current environment to provide a concise framework of assessments around focus areas such as Business, Governance, Networking, Security & Compliance, Operations, DevOps, and Applications. Consultants take ownership for their respective engagements while working with the overall team to continually meet and exceed best practice and standards. Depending on the size and scope of a project, Consultants may participate in single or multiple workstream sprints and must be able to successfully manage their time alongside customer expectations. Working with global colleagues on this team, collaboration and teamwork are vital tools in this position. Our consultants must be able to navigate both business and technical disciplines to help our clients reach their overall strategic objectives. Essential Functions Execute comprehensive discovery sessions to gather all relevant information needed for cloud assessment and recommendations Work with clients via onsite or remote sessions to help understand challenges and current performance or capability gaps, and to gain a deeper understanding of both business and technical requirements Help to continually develop and enhance NTTs Cloud Assessment and Transformation group standards and best practices Mentor other NTT team members as needed to participate in cloud assessment and during critical stages of transformation and migration activities Work with NTT implementations group as well as the customer to map out transformation and migration strategy Serve as a central point of technical contact for NTT staff regarding customer infrastructure and application questions during any transformation planning and execution. Assist in the creation and review of contract documents related to cloud assessment and transformation engagements Assist in developing both sales and marketing material as needed to further the growth of the practice Leadership and Team Focus Provides recommendations on changes and design enhancements to improve reliability, security, processes, and performance. Takes responsibility for meeting commitments; desire to succeed and has a history of meeting solutions by deadline. Builds respectful relationships with team members; consistently acknowledges and appreciates each member's contributions. Effectively utilizes each team member to his/her fullest potential; motivates team to work together in the most efficient manner. Provides quality customer service above else; ensures an understanding between customer and NTT and helps provide workable solutions. Keeps track of lessons learned and shares those lessons with team members. Mitigates team conflict and communication problems; provides information that ensures interest and understanding. Promotes innovation, creativity, and effectiveness, always striving for continuous improvement. Grows professionally and personally; eager to acquire new knowledge while promoting NTTs values and culture. Additional Job Description Required Qualifications Bachelor's degree and/or 5+ years of Information Technology related experience 3+ years of consulting experience with medium/large consulting firm 2+ years of experience in cloud solutioning Passion for the cloud and digital transformation journey Proven experience leading cloud transformation engagements Strong knowledge in specifying selection criteria for cloud providers and appropriate architecture Deep knowledge trends in cloud applications, system integration, migration] Strategic design, implementation and migration of cloud solutions for medium and large size clients utilizing private and public cloud platforms (Azure, AWS, GCP) Ability to guide clients to identify and solve real world business and technology challenges Strong organizational skills and ability to balance multiple engagements at the same time Ability to work across North American locations and time zones Demonstrate a high energy and positive attitude that promotes flexibility, teamwork and initiative Workplace type : Hybrid Working

Your day at NTT DATA To help analyzing and processing telecom invoices for NTT Global Networks What you'll be doing KEY RESPONSIBILITY Understanding the Telecom Expense Management Validating the Invoices of 200+ service providers from 100+ countries. Ensuring accuracy and timeliness in payments Any additional task given to the incumbent from time to time based on business needs KEY CONTACTS Manager Finance Sr. Manager Finance DIMENSION OF THE JOB Telecom Expense Management Data management Report generation. Documentation KEY ACCOUNTABILITY Accountability Statement Telecom Expense Management Objectives Validation of charges on Invoices from 200+ Service providers Assist with weekly monthly reporting requirements Assist with reconciliation of accounts with vendors Assist with cleaning up and structuring the database Assist with resolving the disputes on invalid charges with service providers Means of Measurements Timely payment of Invoices for all valid charges Accountability Statement Data Management & Report Generation Objectives Getting data from different sources and compiling in reports Creating weekly, monthly, quarterly reports in as per requirements for management review Design reporting formats to provide accurate information in a clear and concise manner Ad Hoc data collection, analysis and reporting as required. (i.e., Data/ Field Formatting, Data Storage, and report Generation) Means of Measurements MIS review Accountability Statement Documentation Objectives Preparing and maintaining documentation related to various processes and practice. Means of Measurements Documentation Audit Report EDUCATIONAL QUALIFICATIONS Bachelors Degree in Commerce, MBA. Workplace type : On-site Working

Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : Hybrid Working

Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type : On-site Working

Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : Remote Working

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE or checkpoint certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type Hybrid Working

Additional Career Level Description Knowledge and application Applies professional knowledge and provides direction to employees according to established policies and management guidance. Problem solving Works on issues requiring the analysis of data and application of sophisticated problem-solving techniques. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action. Interaction Interaction with subordinates/peers requires interpreting and explaining information to audiences not familiar with the subject. Gains cooperation of others, conducting presentations of technical information concerning specific projects or programs. Impact Mistakes or failure to achieve results will cause delays in schedules, typically against a monthly plan. Develops and manages routine operational plans. Accountability Administers company policies that directly affect subordinate employees. Takes actions to monitor and manage costs related to a section.

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points.

? Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various areas Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc., Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Consistently agrees personal extensions with client Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve’ clients business problems Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Anchors market research activities in chosen area of work Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits

About The Role Team: Frontier Tech R&D, Lab45 - Wipro's Innovation Hub About the Role We're seeking a forward-thinking technologist to join Wipros Frontier Tech R&D team in Lab45. In this role, you'll work at the intersection of frontier technologies and business innovation, helping shape the future of enterprise solutions through strategic co-innovation with our global clients. Key Responsibilities Drive strategic technology conversations with enterprise clients, identifying opportunities to leverage frontier technologies (like advanced AI, quantum computing, blockchain, robotics, others) to solve complex business challenges Develop and present technical point-of-view (POV) documents and research findings to internal stakeholders, helping shape Wipro's perspective on emerging technology trends Lead innovation workshops and discovery sessions with clients to uncover co-innovation opportunities and translate them into actionable proof-of-concepts Collaborate with cross-functional teams to prototype and validate new technology solutions, ensuring alignment with client needs and market demands Create thought leadership content, including whitepapers, technical blogs, and research presentations to evangelize frontier technology applications Build and maintain relationships with technology partners, research institutions, and industry forums to stay ahead of technological advancements . Required Qualifications Bachelor's / Master's degree in Computer Science, Engineering, or related technical field 8+ years of experience in technology consulting or research roles Strong understanding of enterprise technology landscape and business transformation Excellent communication skills with ability to translate complex technical concepts for diverse audiences Experience in driving innovation initiatives and managing proof-of-concept projects Track record of successful client engagement and relationship building . Preferred Qualifications Experience with one or more frontier technologies and applied innovation Published research papers or technical articles in relevant fields Experience in technology evangelism or developer advocacy Background in enterprise architecture or solutions consulting Active participation in technology communities and industry forums . Deliver / No. / Performance Parameter/ Measure - 1. Contribution to customer projects -Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation - Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation - # of trainings & certifications completed, # of papers, articles written in a quarter .

About The Role : Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeliness and quality of deliverables Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision Develops strong working relationships with team and client staff Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation Understands Wipro's core service and consulting offering Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Identifies sales leads and extension opportunities Anchors market research activities in chosen area of work Thought Leadership Develops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proactively participates in initiatives and suggests ideas for practice development Makes use of common methods and tools which are proven to work Develops process assets and other reusable artefacts based on learnings from projects Proactively participates in and suggests ideas for practice development initiatives Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central

Zensar Technologies is looking for IAM Developer IAM Developer to join our dynamic team and embark on a rewarding career journey Develop and manage identity access solutions Implement role-based access controls and SSO Monitor system authentication and provisioning Ensure compliance with security standards

Zensar Technologies is looking for AES - DE - FED - Angular AES - DE - FED - Angular to join our dynamic team and embark on a rewarding career journey Develop and maintain Angular-based front-end applications with AES, DE, FED integration Collaborate with backend teams to ensure seamless data flow and API integration Optimize performance, handle UI/UX improvements, and debug issues Follow secure coding practices and agile development methodologies

Zensar Technologies is looking for Monitoring-Operations Support-Infrastructure Monitoring Monitoring to join our dynamic team and embark on a rewarding career journey Monitor infrastructure systems and resolve alerts Coordinate with teams for system uptime Maintain logs and support SLAs Provide daily operational support and escalation

Zensar Technologies is looking for DIGITAL SECURITY - SOC Services DIGITAL SECURITY - SOC Services to join our dynamic team and embark on a rewarding career journey Implement and monitor cybersecurity measures Respond to security incidents and perform audits Maintain firewalls, IDS, and access controls Train staff on best digital security practices

We are looking for an experienced Zendesk professional who can lead the design, configuration, and optimization of Zendesk implementations across complex business environments. This role requires both strategic thinking and hands-on expertise in leveraging Zendesk to drive excellent customer experiences, process efficiency, and business insights. Key Responsibilities: Lead end-to-end design, implementation, and optimization of Zendesk Support, Guide, Chat, Talk, and Explore. Collaborate with business stakeholders to gather requirements and translate them into scalable Zendesk solutions. Develop custom workflows, automations, triggers, macros, SLAs, and reporting dashboards. Integrate Zendesk with third-party platforms like CRMs (Salesforce, HubSpot), telephony, chatbots, or custom APIs. Create and maintain documentation related to system configuration, processes, and best practices. Train and support internal teams and agents on effective Zendesk usage. Drive continuous improvement through data analysis, user feedback, and system audits. Ensure system governance, data integrity, and adherence to security/compliance standards. Required Skills and Qualifications: 5-8 years of hands-on experience working with Zendesk in a configuration, consulting, or admin role. Strong knowledge of Zendesk Suite products and best practices. Experience in system architecture and solution design for customer support platforms. Proven experience with workflow automation, business rules, ticketing flows, and reporting. Familiarity with Zendesk APIs, integrations, and middleware platforms like Zapier, Workato, or Mulesoft. Experience in user training, stakeholder management, and cross-functional collaboration. Strong analytical skills and ability to derive insights from support metrics and KPIs. Excellent communication and documentation skills.

Zensar Technologies is looking for Domain Consulting Domain Consulting to join our dynamic team and embark on a rewarding career journey Offer specialized advisory across industry verticals Identify client pain points and craft strategic solutions Support digital transformation and process improvement Engage in stakeholder management and delivery

Youll do this by: Having good communication skill. Work with client directly for any issue or concern. Core Skills: Informatica PC/ Informatica Cloud (IICS) & Oracle, Snowflake, SQL. Desired Skills: Informatica PC/ Informatica Cloud (IICS) & Oracle, Snowflake, SQL. Good to have knowledge of Jira, Github and Jenkins How we d like you to lead: Direct interaction with client on daily basis for gathering requirements, for reviewing and verifying the developed code.

Job Description: Job Title: Senior Consultant - Technology Consulting Location: Hyderabad About the Role: We are looking for an experienced Zendesk professional who can lead the design, configuration, and optimization of Zendesk implementations across complex business environments. This role requires both strategic thinking and hands-on expertise in leveraging Zendesk to drive excellent customer experiences, process efficiency, and business insights. Key Responsibilities: Lead end-to-end design, implementation, and optimization of Zendesk Support, Guide, Chat, Talk, and Explore. Collaborate with business stakeholders to gather requirements and translate them into scalable Zendesk solutions. Develop custom workflows, automations, triggers, macros, SLAs, and reporting dashboards. Integrate Zendesk with third-party platforms like CRMs (Salesforce, HubSpot), telephony, chatbots, or custom APIs. Create and maintain documentation related to system configuration, processes, and best practices. Train and support internal teams and agents on effective Zendesk usage. Drive continuous improvement through data analysis, user feedback, and system audits. Ensure system governance, data integrity, and adherence to security/compliance standards. Required Skills and Qualifications: 5-8 years of hands-on experience working with Zendesk in a configuration, consulting, or admin role. Strong knowledge of Zendesk Suite products and best practices. Experience in system architecture and solution design for customer support platforms. Proven experience with workflow automation, business rules, ticketing flows, and reporting. Familiarity with Zendesk APIs, integrations, and middleware platforms like Zapier, Workato, or Mulesoft. Experience in user training, stakeholder management, and cross-functional collaboration. Strong analytical skills and ability to derive insights from support metrics and KPIs. Excellent communication and documentation skills. About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

Zensar Technologies is looking for Veeva Validation Lead - CRM to join our dynamic team and embark on a rewarding career journey. A Veeva CRM (Customer Relationship Management) is responsible for administering the Veeva CRM system and ensuring its efficient functioning. 1. Configuring and maintaining the Veeva CRM system, including data fields, workflows, user roles, profiles, and security settings. 2. Troubleshooting and resolving issues related to the Veeva CRM system and its integration with other systems. 3. Creating and managing reports and dashboards to provide insights into sales and marketing performance. 4. Leading the configuration and customization of the Veeva CRM system to meet business requirements. 5. Performing data analysis to identify and resolve issues and improve system performance.