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2.0 - 3.0 years
4 - 7 Lacs
Chennai
Work from Office
Languages to be known: English, Tamil and Hindi UG Degree: Any Graduate Age - 25 35 Gender Any Skills required: Basic excel Handled customer service calls /desk, training skills Good communication Occasionally Traveling Pan India - 3 to 4 times per year Job Responsibilities: 1. To give voice, chat and email anydesk support to all franchisees 2. Provide training of the software application to franchisees and internal teams 3. Maintain support tracker of all the support handled on daily basis 4. Take regular feedback from franchisees on support and application 5. Escalate bugs and technical issues to the software vendor and get it fixed 6. Prepare SOP manuals for the usage of application 7. 10...
Posted 4 months ago
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