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Ameriprise Financial Services, LLC logo
Principal Lead - IT Service Management Specialist Ameriprise Financial Services, LLC

10.0 - 15.0 years

0 Lacs

hyderabad, telangana

On-site

The primary role is to ensure that standard methodology, processes, and tools are developed to provide repeatable results and are adopted across the user community. The IT Service Delivery group manages the delivery of all infrastructure and applications used by the business, aiming to manage and enforce the day-to-day service management processes defined for the operation of these systems. This involves ITSM Process Consulting for CM/KM/EM, primarily focusing on problem management, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management (HAM & SAM), understanding around Cloud Technolo...

Posted 3 months ago

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