Technology Account Lead

As a Technology Account Lead, your primary responsibility will be to function as the main point of contact for technology work at each client account. You will be responsible for integrating technology contracts and engagements at the client, leveraging all technology offerings to expand the scope of technology work (up-sell/cross-sell), and creating a technology account plan to maximize opportunities and build the account. Your key skills must include Account Management, Sales Renewals Management, and Sales Enablement. It is required to have a minimum of 3 years of experience and hold a 15 years full-time education qualification. Your role as a Client Account Manager will involve managing a portfolio of existing accounts, ensuring strong customer relationships and retention, identifying upsell and cross-sell opportunities, overseeing contract renewals, collaborating with internal teams, maintaining accurate CRM records, conducting regular account reviews, and meeting/exceeding sales and renewal targets. You will need to possess experience in inside sales, account management, or renewals, especially with US-based clients, and have a proven track record of exceeding sales targets. Strong negotiation skills, account management abilities, technical knowledge in Managed Services and Cloud Technology, excellent communication skills, and problem-solving abilities are essential for this role. In addition to the specific role requirements, the job entails being full-time and targeting US-based clients in the Technology, Managed Services, and Cloud Solutions industry. Close collaboration with Sales, Customer Success, Solutioning, and Delivery teams is crucial for seamless customer experiences and service improvement. Please note that "Good to have skills" were not mentioned in the job description provided.,