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SDM - Transactional Quality Cognizant

12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

As a Service Delivery Manager, you will be responsible for overseeing transactional quality, leading standardization, adopting best industry practices, and implementing new methodologies to help meet overall business objectives. You will lead the overall Quality function and effectively manage resources. **Key Responsibilities:** - Lead Quality support for a strategic offering including Quality as a Service (QaaS). - Provide quality support and develop metrics and dashboards in line with customer requirements. - Ability to lead a team, coordinate with teams spread across multiple locations and time zones, and drive standardized practices. - Meet and exceed client metrics by maintaining consi...

Posted 1 month ago

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