Your responsibilities:  Determines requirements by working with customers  Answers inquiries by clarifying desired information; researching, locating, and providing information  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems  Updates job knowledge by participating in educational opportunities  Enhances organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments  Maintains customer database by entering information  Sells additional services by recognizing opportunities to up-sell accounts; explaining new features  Fulfils requests by clarifying desired information; completing transactions; forwarding requests Our requirement  Excellent interpersonal written and oral communication skills  Knowledge of mediation and conflict resolution techniques is preferable  Candidate with at least 1 year experience in International customer support  Leadership skills to guide and improve a team  Data entry and basic computer skills  Utmost patience while dealing with customers  Fast and efficient problem-solving skills

SEO Executive Job Description We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executives responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO, and assisting with the maintenance of the websites architecture to ensure user friendliness. To be successful as an SEO executive, you should have strong copywriting and analytical skills, knowledge of coding techniques, and a commitment to constantly improving on key skills. Ultimately, an SEO executive should have outstanding knowledge of SEO, passion for the industry and time management skills. SEO Executive Responsibilities:  Conducting on-site and off-site analysis of web SEO competition.  Using google analytics to conduct performance reports regularly.  Creating high-quality SEO content.  Assisting with blog content.  Leading keyword research and optimization of content.  Keeping up-to-date with developments in SEM. SEO Executive Requirements:  Marketing degree or related.  Extensive experience in SEO.  Working knowledge of Google Analytics.  Experience with coding techniques.  Thorough understanding of web design and site structures.  Good knowledge of back link analysis.