10.0 - 20.0 years

35 - 37 Lacs

Pune

Hybrid

Job Role • Lead and Manage daily operations for Integration platforms across regions. • Manage end-to-end system integration projects (APIs, SaaS tools, internal platforms). • Collaborate with Architecture and Delivery teams to align ops with tech roadmaps. • Identify automation opportunities and drive process improvements. • Monitor KPIs for integration performance and operational efficiency. • Oversee vendor relationships and ensure integration reliability. • Ensure compliance with data privacy and security standards. • Mentor and grow a high-performing operations team. • Cadence with leadership team for Ops reports and project status. • Flexible on-call/weekend support rotation as applicable. Required • 10+ years in operations, with 3+ in a senior role in tech. • Proven experience with technical integrations (REST APIs, iPaaS, middleware Mulesoft and IBM etc). • Strong grasp of SaaS ecosystems, cloud infrastructure, and DevOps. • Incident and Change Management with Service NOW or related • Proficiency in tools like Jira, Asana, SQL, and BI platforms. • Excellent communication and stakeholder management skills. • Bachelor’s in Business, CS, or related field (MBA/technical Master’s a plus). • Certifications in Mulesoft and/or IBM ACE is a plus. • Certifications in Agile, PMP, or ITIL are a bonus.

Posted 2 months ago

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