Vevi minsgbiztostsi mrnk Anest Iwata Motherson Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be responsible for achieving KPIs related to customer complaints, proposing corrective measures in case of deviations, and participating in the development of suggestions. Handling incoming customer and field complaints with expertise, maintaining continuous communication with customers (via email, phone, and customer portals). Moderating roles in the team created for complaints analysis, managing 8D reports, coordinating actions, and documenting. Tracking deadlines for measures taken regarding complaints. Preparation and up-to-date maintenance of documents, reports, and statements. Participation in customer audits. - Achieving KPIs related to customer complaints - Handling incoming...

Posted 1 month ago

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Analyst 2 JCPenney India

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Data Analyst TPM in the Technology | Data & Analytics team, you will play a crucial role that blends the proficiency of a Data Analyst with the leadership and project management capabilities of a Technical Program Manager. Your responsibilities will encompass collecting, analyzing, and interpreting data to facilitate informed decision-making. Simultaneously, you will oversee technical programs from inception to conclusion, ensuring successful delivery and the achievement of project objectives. Your primary duties will include: Data Analysis: - Gathering, cleansing, and transforming data from diverse sources. - Employing statistical techniques and tools for data analysis to uncover trend...

Posted 3 months ago

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