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3.0 - 7.0 years
0 Lacs
chennai, all india
On-site
As a Service Coordinator at Asian Paints Ess Ess Bath Division Unit, your role is crucial in maintaining high Customer Satisfaction scores by closely collaborating with the Sales Team. Your responsibilities will include: - Handling customer complaints efficiently and ensuring timely resolution. - Providing guidance to Technicians for addressing non-solvable complaints independently. - Conducting random site visits with Technicians to gain insights into their work processes. - Ensuring the quality of complaint closure meets the set standards. - Being prepared for extensive travel, spanning 16-20 days in a month. - Managing a team of Technicians effectively. - Conducting market visits, dealer ...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
mangalore, karnataka
On-site
Role Overview: As a Customer Relationship Manager at the company, your primary responsibility will be to ensure customer satisfaction by delivering high-quality service and maintaining clear communication. You will be in charge of managing equipment safety and performance, as well as selling service repairs. Additionally, you will play a crucial role in generating and processing sales leads, resolving customer service quality complaints, and addressing invoicing issues related to maintenance operations. Key Responsibilities: - Ensure end-users, sites, and technicians" safety is maintained at all times - Deliver service in accordance with service contract requirements, time limits, quality st...
Posted 1 month ago
6.0 - 11.0 years
2 - 5 Lacs
chennai
Work from Office
Job Description: Facility Manager (Pref: Residential experience ) Casagrand Premier Builder Ltd. About Casagrand Premier Builder Ltd. Casagrand Premier Builder Ltd. is a leading real estate developer renowned for its commitment to quality, innovation, and customer satisfaction. We are seeking a dynamic and experienced Facility Manager to oversee the maintenance and operations of our residential projects. Job Summary: The Facility Manager will be responsible for the efficient and effective management of all facility-related operations, ensuring a safe, comfortable, and well-maintained environment for our residents. This role requires a strong understanding of facility management principles, e...
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Service Engineer, your primary responsibility will be the installation, servicing, and maintenance of Heat Treatment Furnaces at customers" sites. You will be required to work on various types of furnaces including Sealed Quench Furnaces, Endo-Gas Generator, Nitriding Furnace, Preheating and Tempering Furnaces, Washers, Loaders, Uniloaders, and potentially Vacuum Furnaces. To qualify for this position, you should hold a B.E. or B.Tech or Diploma in Mechanical or Electrical Engineering with a specialization in Heat Treatment Furnaces. Additionally, you should have at least 4 to 5 years of relevant experience in the field. You must be willing to travel to different customer sites across I...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
kozhikode, kerala
On-site
You are a dynamic Area Service Manager (ASM) responsible for overseeing service operations for multiple brands (LG, Voltas, IFB). Your key focus areas include ensuring operational efficiency, team productivity, customer satisfaction, and adherence to service standards set by brand partners. Your main responsibilities will involve managing field operations for LG, Voltas, and IFB service calls. You will lead and inspire a team of technicians to ensure timely completion of jobs. Additionally, you will collaborate with the back-office team to streamline workflow and allocate tasks effectively. Monitoring technician discipline, attendance, and service quality will be crucial aspects of your role...
Posted 4 months ago
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