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1.0 - 6.0 years
2 - 3 Lacs
chennai
Work from Office
Support efficient workshop operations Understand customer complaints and explain estimates clearly Coordinate with technicians and monitor job progress Create job cards and update customers on status Report daily work and issues to the proprietor Annual bonus
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Role Overview: As a Service Coordinator at our company located in Navi Mumbai, you will play a crucial role in managing service requests, coordinating with technicians, and delivering exceptional customer service. Your organizational skills and customer-focused approach will be key in ensuring timely and effective resolution of service requests. Key Responsibilities: - Manage service requests from customers, ensuring timely and effective resolution. - Coordinate with technicians to schedule and dispatch service requests, optimizing resource utilization. - Provide excellent customer service by responding to inquiries and keeping customers informed about service request status. - Efficiently m...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
erode, tamil nadu
On-site
Job Description: You will be responsible for supporting the daily operations of the electric vehicle (EV) service department as an Assistant Service Manager. Your role will include assisting in overseeing day-to-day operations, managing customer service, and ensuring efficient workflow and technician coordination to maintain a high level of customer satisfaction. Key Responsibilities: - Assist in overseeing day-to-day operations of the EV service department. - Greet and assist customers, schedule service appointments, and provide accurate service estimates. - Work closely with EV-certified technicians to ensure proper diagnosis and timely completion of work. - Monitor service workflow to mai...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You are a highly organized and customer-focused Service Coordinator responsible for managing service requests, coordinating with technicians, and delivering exceptional customer service. Your main duties include receiving, processing, and managing service requests from customers to ensure timely and effective resolution. You will also be coordinating with technicians to schedule and dispatch service requests, optimizing the use of resources. Providing excellent customer service by responding to inquiries and keeping customers informed about service request status is a key aspect of your role. Additionally, you will manage the scheduling and dispatch of technicians, ensuring efficient routing...
Posted 4 months ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You should have experience in fault finding and troubleshooting in Daikin VRV System, measurements, site certifications, and approvals, site coordination, technician coordination, and material coordination. Additionally, you will be responsible for preparing checklists for installed equipment, piping, and ducting. Educational Qualifications required for this position is ITI (MRAC) and the desired experience is 1 to 2 years, although freshers can also apply. This is a full-time job opportunity. Benefits offered include food provision and Provident Fund. The work location for this job is in person.,
Posted 5 months ago
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