Territory Manager- Customer Experience Hero Moto Corp

2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

As the Territory Manager- CE at Hero Motocorp, you will be part of the Customer Experience team and report to the Area Service Manager. Your role will focus on enhancing customer experience and driving revenue growth through various initiatives. Key Responsibilities: - Drive revenue growth and maximize profitability in Dealer Service - Increase the Happiness Index (CEI & CES) and reduce customer complaints by coordinating with stakeholders - Ensure timely submission of Warranty and FSC claims by channel partners - Reduce non-claiming channel partners and warranty rejections Qualifications Required: - BE / B Tech (Mech) - Minimum 2-3 years experience as a Territory Manager in any OEM Technica...

Posted 6 days ago

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