762 Technical Writing Jobs - Page 8

Role Purpose The Specialist Technical Support IT Services is an experienced team member of professional employees who are responsible for providing excellent customer support, troubleshooting and complex issue resolution across multiple IHG technology platforms. The Specialist Technical Support IT Services exercise appropriates solutioning within defined SLAs, standards and guidelines Key Accountabilities Assisting customers with complex hardware and software selection, procurement, installation, maintenance, and troubleshooting. This includes the release of software updates, service packs, security patches and antivirus signatures to managed devices. Reviews trend data, metrics and presentations on customer support issues and makes recommendation on process improvements to the technology leadership team. Develops support documentation (e.g. work aids, process descriptions, checklists, templates and guides) to assist with process implementation, adoption and sustained maintenance. Monitors trend capacity and availability to help facilitate proactive Problem Management. Provides the solutioning for technology related issues requiring vendors and 3rd party involvement Ensure Standard Operating Procedures (SOPs) for incident resolution Service Request fulfillment are created and embedded in the team. Provides expertise to root cause analysis for customer support improvement opportunities Key Skills & Experiences Education Bachelors Degree in a relevant field of work or an equivalent combination of education and work-related experience. Experience Typically, a minimum of 5+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position. Technical Skills and Knowledge Knowledge of supported systems within respective area. Good verbal and written skill communicating with diverse work teams within all levels of an organization to include senior level management in addition to external stakeholders. Analytical thinking, planning, organizational, investigation, and time management skills to include summarizing information and clearly identifying key elements, patterns, results or relationships Understanding of project management principles and processes. Reasoning capability. Ability to solve practical problems while dealing with a variety of concrete variables during situations in which only limited standardization exists. Understanding of implications of business requirements on the application(s) with the ability to advise stakeholders and key business partners Awareness of market trends, business strategies and technology and their interrelationships Technical writing skills are a plus. Ability to maintain discretion and confidentiality Role Purpose The Specialist Technical Support IT Services is an experienced team member of professional employees who are responsible for providing excellent customer support, troubleshooting and complex issue resolution across multiple IHG technology platforms. The Specialist Technical Support IT Services exercise appropriates solutioning within defined SLAs, standards and guidelines Key Accountabilities Assisting customers with complex hardware and software selection, procurement, installation, maintenance, and troubleshooting. This includes the release of software updates, service packs, security patches and antivirus signatures to managed devices. Reviews trend data, metrics and presentations on customer support issues and makes recommendation on process improvements to the technology leadership team. Develops support documentation (e.g. work aids, process descriptions, checklists, templates and guides) to assist with process implementation, adoption and sustained maintenance. Monitors trend capacity and availability to help facilitate proactive Problem Management. Provides the solutioning for technology related issues requiring vendors and 3rd party involvement Ensure Standard Operating Procedures (SOPs) for incident resolution Service Request fulfillment are created and embedded in the team. Provides expertise to root cause analysis for customer support improvement opportunities Key Skills & Experiences Education Bachelors Degree in a relevant field of work or an equivalent combination of education and work-related experience. Experience Typically, a minimum of 5+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position. Technical Skills and Knowledge Knowledge of supported systems within respective area. Good verbal and written skill communicating with diverse work teams within all levels of an organization to include senior level management in addition to external stakeholders. Analytical thinking, planning, organizational, investigation, and time management skills to include summarizing information and clearly identifying key elements, patterns, results or relationships Understanding of project management principles and processes. Reasoning capability. Ability to solve practical problems while dealing with a variety of concrete variables during situations in which only limited standardization exists. Understanding of implications of business requirements on the application(s) with the ability to advise stakeholders and key business partners Awareness of market trends, business strategies and technology and their interrelationships Technical writing skills are a plus. Ability to maintain discretion and confidentiality

About the Role We are looking for experienced Senior Technical Writers with 5 10 years of experience and a strong background in the telecommunications industry to join our growing documentation team. This role is ideal for professionals who are enthusiastic about simplifying complex technical information and delivering high-quality, user-centric content. As a Senior Technical Writer, you will play a key role in shaping the documentation experience for our users. You will collaborate with cross-functional teams to produce clear, accurate, and engaging content that supports our products and services. This role involves working closely with cross-functional teams, including Product Line Management (PLM), Engineering, QA, and Professional Services, to create high-quality, user-centric documentation that supports our telecom products and services. Key Responsibilities Own and manage end-to-end documentation for key product areas. Develop and maintain a wide range of technical content, including the following: Feature Description Documents Customer Requirement Documents (CRDs) Counters/Alarms/KPI Documents User Manuals/Product Manuals Installation Guides MOPs (Method of Procedures) Test Plans and Test Exit Reports API Documentation Knowledge Base Articles Troubleshooting procedures Translate complex technical concepts into clear, concise, and engaging content. Collaborate with engineers, product managers, and PoCs to gather accurate information. Attend customer meetings to capture and translate requirements into documentation. Ensure all documentation aligns with company branding, style guidelines, and industry standards. Edit and revise existing documentation as needed. Create visual content such as diagrams, flowcharts, and infographics using tools like Visio, Lucidchart, Adobe Photoshop, or Illustrator. Contribute to content strategy and continuous process improvements. Manage multiple documentation projects under tight deadlines. Take ownership of the documentation component of the user experience. Proactively identify and address documentation challenges and opportunities. Required Qualifications Bachelors degree/master s degree in engineering, technical writing, communications, or a related field, preferably with telecommunication knowledge. 5 10 years of experience in technical writing, preferably in the telecommunications domain. Core Competencies Excellent written and verbal communication skills. Proficiency with XML-based authoring tools (Examples such as oXygen, ArborText, MadCap Flare). Experience with content management systems (CMS) and version control tools such as Perforce, Vasont, Astoria, XDOC, GIT, AEM, CVS/SVN, or others. Strong understanding of telecom technologies, protocols, and standards. Familiarity with API documentation and developer-focused content. Technical Proficiency in API documentation using tools such as Swagger/OpenAPI. Experience with Agile development environments. Strong diligence, time management, and organizational skills. Ability to work independently and across global teams and time zones.

Job_Description":" Company Overview: ChargebackGurus helps businesses protect and recover revenue by providing innovativechargeback management solutions, AI analytics, and insights powered by ourproprietary FPRONE platform. By understanding our clients\u2019 needs and fullyaligning with their goals, we help clients reduce chargebacks and increaserecovery rates to maximize revenue. Our technology solutions use powerful AIinsights, data science and advanced analytics \u2014combined with deep industryexpertise\u2014to deliver hundreds of millions of dollars in recovered revenue toour clients. For more information, visit www.chargebackgurus.com . We areseeking a detail-oriented and highly articulate Technical Writer to join ourOperations team. This role is critical in transforming complex operational,product, and regulatory content into clear, concise, and action-orienteddocumentation for internal teams and clients. The ideal candidate will haveexceptional English writing and speaking skills, preferably with experience inchargebacks, card network guidelines, and SaaS platforms. You will collaboratewith stakeholders across Operations and Product teams to develop materials suchas Custom Dispute Packages (CDPs), SOPs, client-facing manuals, andoperational guidelines that meet US business and regulatory standards. You\u2019llplay a crucial role in shaping the clarity, quality, and compliance of clientdeliverables and internal standards that directly impact chargeback outcomes.This is an exciting opportunity to work closely with global teams, expand yourfintech knowledge, and contribute meaningfully to protecting client revenue. Key Responsibilities: Draft,review, and update Custom Dispute Packages (CDPs) in alignment with Visa,Mastercard, and network scheme rules. Translatecomplex operational procedures and technical requirements into crisp, bulleteddocumentation that is easy to consume and aligned with client needs. Createand maintain internal and client-facing documentation: SOPs, knowledge basearticles, training content, reference guides, workflow diagrams, and platformusage manuals. Analyzecard scheme rules and network updates to redraft and optimize disputedocumentation. Ensurecontent consistency in style, tone, and formatting across all operationaldocumentation. Conductregular content audits and incorporate feedback from QA, Client Success, and Operationsleads to ensure documentation remains accurate and updated. Collaboratewith SMEs, and Product Managers to document SaaS product flows, clientonboarding journeys, alerts, dispute workflows, and representment strategies. Requirements Qualifications & Requirements: Bachelordegree in English, Communications, Business, Technology, or related field. 4\u20138 yearsof experience in technical writing, operations documentation, or compliancewriting, preferably within Chargebacks, FinTech, or SaaS industries. Demonstratedability to write clearly, concisely, and professionally for a US-based businessaudience. Strongunderstanding of card network rules, chargeback cycles, fraud/dispute reasoncodes, and payment operations is a significant advantage. Comfortableinterpreting technical and regulatory information and converting it intostructured, bullet-style documentation. Experiencein content tools like Zoho Docs, MS Office Suite, Lucidchart/Visio forworkflows and visual content. Excellentcommand of English with a sharp eye for grammar, tone, and cultural alignmentto American standards. Abilityto manage multiple documentation projects and priorities in a fast-paced,deadline-driven environment. Highattention to detail, strong organizational skills, and a collaborative attitudetoward cross-functional teams. Preferred: Previousexperience writing dispute documentation, operational manuals, or compliancepackages in the payments or chargeback industry. Familiaritywith network mandates, RDR, CE 3.0, or alerts platforms is a strong plus. Understandingof SaaS-based client solutions and multi-tenant platforms. Experience with process optimization, SOPaudits, or ISO compliance documentation is a bonus. ","

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, pension, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy We are looking for a creative Mechanical Engineer to work on Hydrant & Sprinkler & Pump room system, through to installation and final commissioning. The goal is to understand design and apply knowledge for fabricate mechanical components of innovation and excellence to get the system execution in minimal Field joints. Responsibilities Perform a full lifecycle Project Management development (Understanding design, engage customer, Plan Execution & closure as per client expectation) Manage & Motive Site execution team Establish methodology to improve productivity Understand the Budget cost, prepare MIS, measurement certification, monitor & control the Equipment & manpower cost. HSE standard implementation with team Quality documentation with team Requirements and skills Proven working experience in mechanical engineering Should be able to prepare Project Plan in MSP Familiarity with 2D or 3D engineering design and manufacturing tools (e. g. , AutoCAD, ProE or other) Experience mini- 10 years and must have implemented Hydrant & Sprinkler in his tenure Need to have experience to handle team of 10 at site level Should be comfortable to work at field with team Creativity and analytical skills Ability to communicate technical knowledge in a clear and understandable manner with team and customer Technical writing skills BE Mechanical in Engineering

Minimum qualifications: 4 years of experience in researching and writing documentation for developers and coders, 4 years of experience in managing customer and stakeholder expectations, planning documentation deliverables and milestones, and mitigating risks, 4 years of experience producing technical documentation for a technical audience, Preferred qualifications: Experience working with cloud platforms (e-g , Google Cloud Platform etc), Experience with Databases and related concepts, About The Job Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way thats useful to their audience, Google Cloud accelerates every organizations ability to digitally transform its business and industry We deliver enterprise-grade solutions that leverage Googles cutting-edge technology, and tools that help developers build more sustainably Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities Design, organize, and author technical content for the Google Cloud Backup and DR Service, with a focus on use cases and concepts, Manage documentation projects and prioritize requests while working with partner teams, Demonstrate strong technical writing and leadership through managing your own priorities and make appropriately paced progress with minimal guidance/supervision, Communicate effectively, establish work processes and strategies, organize work groups, manage expectations, and report status across teams, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,

We are seeking a highlyskilled and experienced HR Technology Subject Matter Expert (SME) to join ourHR function. The ideal candidate will have hands-on experience working with HRsystems in a global, matrixed environment and will be responsible for optimizingHR technology platforms to enhance process efficiency, user experience, andbusiness outcomes. KEY REPONSIBILITIES: Serve as the go-to expertfor HR technology platforms, providing deep functional and technical knowledgeto HR stakeholders, IT teams, and external partners. Drive HR Technologyadoption Provide consultativesupport to leverage technology, streamline HR processes, and improve employeeexperience. Manage day-to-dayadministration, configuration, and optimization of core HR systems and modulessuch as Core HR, Talent Acquisition, Performance, Learning, Compensation, etc. Support end-to-endlifecycle for system changes including requirement gathering, design,configuration, testing (SIT/UAT), training, deployment, and post-implementationsupport. Work closely withinternal HR teams and external vendors during platform upgrades, patchmanagement, and release cycles to evaluate and adopt new functionalities. Create and execute testscripts, coordinate UAT with HR teams, and document outcomes. Act as the primaryliaison between HR, IT, and vendors for all HR technology-related matters,including incident resolution, SLA management, and enhancement discussions. Provide tier-2/3 supportfor system-related queries and resolve escalations in a timely manner. KEY COMPETENCIES: Master's degree inHuman Resources, Information Systems, Computer Science, or a related field 57 years of experiencein HR technology within a multinational corporate environment. Experience inimplementing, configuring, or managing HR platforms such as Darwinbox(preferred), Oracle, Dev Ops, Pendo and Jira, or similar. Hands-on experience insystem integrations / enterprise transformation Strong understanding ofHR processes and practices including Core HR, Talent Management, Recruitment,Compensation, Learning, and Employee Experience.

Bachelor's degree in Mechanical or Production Engineering with 5+ years of experience. Good technical writing skills to prepare a process documents/template to support ME team to follow the process. Help with process streamlining and maintaining standard process documentations. Checking and providing feedback to the technical documents for release. Coordinate and investigate change requests per engineering requirements and incorporate commercial factory and engineering driven changes into build plan Create or modify the installation plans, Authoring of the installations plan with modifications, Creation or modification of fabrication plans for detail parts, Ship side action tracker activities, shop floor ME support, Shift support to shop floor for US sites, Creation and modification of out of sequence installation plans Perform Tech Writing on the supplement Writings. Perform review and validate the content on the writings. Identify, cleanup and manage ME owned Supplemental Writings Author and Approve build plan for Aircraft Structural assemblies, Systems and Payloads. Mentor and Coach pool of young manufacturing engineers and maintains KPIs for deliverables as set by the organization. Experience and knowledge of manufacturing, methods, fabrication processes (e.g., forming, stamping, machining, heat treatment, machines/machine tools, cutting tools and fluids, instrumentation, data acquisition and control systems) Create/Modify/Approve Installation plans, fabrication plans, and installation plan audits. Knowledge of surface finishes, coatings, paints, sealants, bonding and grounding. Post-production technical experience with emphasis in commercial/military aircraft sustainment, repairs, spares, and modification programs preferred Create Installation plan in CAPP/MES and Author work instructions. Lead the implementation of Standard works in assembly operations for Boeing products Ensure the prevailing Installation plans are audited and meet the defined standards. Continuously review the existing assembly process and drive process improvements Execute/leads DFM and producibility studies for new product introductions. Participates in the implementation of manufacturing plans. Investigates technical problems. Participates in the implementation of Lean principles and technologies. Ensure compliance to company quality management system requirements. Interfaces with IPTs and internal customers to develop products, skills, knowledge and experience.

Bachelor's degree in Mechanical or Production Engineering with 5+ years of experience. Good technical writing skills to prepare a process documents/template to support ME team to follow the process. Help with process streamlining and maintaining standard process documentations. Checking and providing feedback to the technical documents for release. Coordinate and investigate change requests per engineering requirements and incorporate commercial factory and engineering driven changes into build plan Create or modify the installation plans, Authoring of the installations plan with modifications, Creation or modification of fabrication plans for detail parts, Ship side action tracker activities, shop floor ME support, Shift support to shop floor for US sites, Creation and modification of out of sequence installation plans Perform Tech Writing on the supplement Writings. Perform review and validate the content on the writings. Identify, cleanup and manage ME owned Supplemental Writings Author and Approve build plan for Aircraft Structural assemblies, Systems and Payloads. Mentor and Coach pool of young manufacturing engineers and maintains KPIs for deliverables as set by the organization. Experience and knowledge of manufacturing, methods, fabrication processes (e.g., forming, stamping, machining, heat treatment, machines/machine tools, cutting tools and fluids, instrumentation, data acquisition and control systems) Create/Modify/Approve Installation plans, fabrication plans, and installation plan audits. Knowledge of surface finishes, coatings, paints, sealants, bonding and grounding. Post-production technical experience with emphasis in commercial/military aircraft sustainment, repairs, spares, and modification programs preferred Create Installation plan in CAPP/MES and Author work instructions. Lead the implementation of Standard works in assembly operations for Boeing products Ensure the prevailing Installation plans are audited and meet the defined standards. Continuously review the existing assembly process and drive process improvements Execute/leads DFM and producibility studies for new product introductions. Participates in the implementation of manufacturing plans. Investigates technical problems. Participates in the implementation of Lean principles and technologies. Ensure compliance to company quality management system requirements. Interfaces with IPTs and internal customers to develop products, skills, knowledge and experience.

Role & responsibilities Write clear, compelling, and original content for blogs, websites, social media, email campaigns, product descriptions, and other marketing materials. Conduct in-depth research on industry-related topics to develop original content. Optimize content for SEO using relevant keywords and best practices. Collaborate with marketing, design, and product teams to align content with brand tone and messaging. Edit and proofread content to ensure grammatical accuracy, clarity, and adherence to brand voice. Monitor content performance and make recommendations for improvement. Stay updated with industry trends, competitor activities, and best content practices. Requirements: Bachelors degree in English, Journalism, Communications, Marketing, or a related field. 2-4 years of proven content writing or copywriting experience (portfolio required). Excellent writing, editing, and proofreading skills. Strong understanding of SEO, keyword research, and content analytics. Ability to manage multiple projects and meet deadlines. Benefits: 5 Days working (Monday to Friday) Near to Sector 59 metro Station, Noida Medical insurance & Meals Positive and Healthy working environment

Drive the successful delivery of AI-driven products by managing complex, cross-functional programs, working closely with Engineering teams to ensure seamless software development and release cycles. Oversee technical aspects of projects, ensuring smooth execution and delivery of functionalities while collaborating with Product Management to define strategy, requirements, and success metrics. Anticipate bottlenecks, manage risks, and proactively resolve issues to ensure timely delivery, and deliver exceptional user experiences. Maintain and improve program tracking systems, publish progress reports, and ensure transparent communication across stakeholders. Optimize trade-offs to balance business needs with technical constraints while achieving organizational OKRs. Lead program reviews, drive alignment across teams, and propose solutions to ensure continuous improvements in program management processes, shaping the direction of our shared services.

About the role: The colleague will be part of a focused team that engages extensively with Government of India and State Government departments, ministries and other agencies while working on conducting policy, regulatory and technical analyses of developments connected to the Indian energy sector that are aligned to WRI India s 5-year strategy. This colleague will also play a vital role in enhancing the visibility of work being carried out in other parts of the energy program and other programs in WRI India that are aligned with the program objectives. A non-exhaustive set of activities that the colleague would be involved in are given below - Analytical Work: Lead specific pieces of research work on energy technologies, just & inclusive energy transitions, energy access, livelihoods, skilling, workforce development, circular economy and where required provide specific inputs to analytical work for the WRI India Energy Team Respond to dynamic requests from ministries and other government bodies for research inputs, analysis and documentation. Engagement with Decision-makers: Support policy dialog and suggest innovative ideas and insights to WRI India team and the management on policy and regulatory issues in the energy sector, that could facilitate overall India s energy transition. Support senior colleagues to develop & sustain productive relationships with decision makers. Convene different stakeholders at appropriate venues to develop the conversations related to clean energy in India and possible interventions that can be made by WRI India Support in coordinating with stakeholders in the energy sector: Contribute to outreach activities such as preparing proposals, concept notes, discussion papers, brochures, etc. and actively support in organizing roundtables, workshops, and other types of stakeholder engagement. Support the WRI India Energy team to coordinate with internal and external partners, keep track of important developments in the sector through outreach activities. Represent the organisations as and when requested at the meetings, conferences and other relevant outreach events to share WRI India Energy Team s work and analyses in the energy sector. Qualifications and requirements with seek: The ideal colleague will have 7-10 Years of experience in the energy sector with exposure to areas of policy analyses, regulations, and understanding the support mechanisms for the sector. Must be a team player, who can respond to analytical request in short time. Should have the knowledge of RE sector, its various data sources and policy developments in India. Must be able to handle large data sets comfortably. Master s degree in energy, engineering or relevant areas, preferably Energy Efficiency, Clean Energy, Environmental Economics. Knowledge & Skills Steller written, spoken and presentation skills. Excellent analytical, verbal and written communication skills. Must be able to present the analyses in crisp short write-ups. Should be proficient in MS - Suite such as MS-WORD, MS-Excel, MS-Powerpoint etc. Knowledge of any advanced programming language like Python, R or any other similar open-source analytics is a plus.

Technical Writer: Explain complex software engineering concepts in simple language. Write with the reader in mind for leading testing and API products. Integrate use case and functional data into user documentation. Team intro: Technical Writers at SmartBear write help deliverables for our broad software product portfolio to ensure high-quality user experience for our customers. Go to our product page to learn more about the SmartBear product portfolio. You can even have a free trial to check it out About the role: As a Technical Writer, you will be a wizard behind the curtain, creating user guides, how-to guides, and more to enhance the user experience. You will work alongside engineers and software developers to ensure the information they provide is comprehensive, accurate, and easy to understand. Write, update, and edit documentation for tools for API, test automation, performance testing, or test management. Work collaboratively with writers and engineers to research new features, schedule documentation reviews, and publish product information. Work with UX designers on UI terms and text. Create videos and tutorials. Adhere to information design and style guidelines. Support cross-organizational activities to help grow the technical writing field. We are looking for you if you have: 4+ years of experience in software technical writing. Excellent communication skills. Software-related or linguistic higher education. The ability to work independently with minimal supervision. Firm understanding of software development life cycle. English on at least A1 level. Why you should join the SmartBear crew: You can grow your career at every level. We invest in your success and the spaces where our teams collaborate to work, collaborate, and have fun. We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. We are guided by a People and Culture organization an important distinction. We think about our team holistically the whole person. We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know Our main goal at SmartBear is to make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all our communities. SmartBear is headquartered in Somerville, MA, with offices worldwide, including Galway, Ireland; Bath, UK; Wroclaw, Poland; and Bangalore, India. We’ve won significant industry(product and company) awards, including the B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator, and BuiltIn Best Places to Work. "SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious."

Required Skills and Qualifications: Proven Writing Experience: Prior experience in technical writing related to environmental science, sustainability, or technology (preferably with a focus on air quality, environmental monitoring, or similar fields). Strong Understanding of Environmental Topics: Familiarity with environmental challenges, air quality standards, and sustainability practices. A background in environmental science is a plus. Clear Writing Skills: Ability to explain complex technical topics in simple, clear, and concise language, especially for non-technical audiences. Collaboration Skills: Ability to work with cross-functional teams, including environment, product, and marketing, to gather and communicate technical content. Attention to Detail: A keen eye for detail and the ability to spot inconsistencies, errors, or gaps in technical content. Self-Starter with Proactive Attitude: Ability to manage time effectively, prioritize tasks, and work independently, while meeting deadlines. Adaptability: Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment. Strong Communication Skills: Excellent written and verbal communication skills. Ability to interact with internal stakeholders to clarify complex technical concepts. Job Responsibilities: Research and Draft Technical Content: Research, write, and update high-quality technical content that is clear, accurate, and user-friendly. Collaborate with Teams: Work closely with marketing, environment, product, and sales teams to gather information for content and validate accuracy. Maintain Content Databases: Develop and organize a structured content database to ensure it remains current and easy to navigate. Optimize for SEO: Implement SEO techniques in your content creation to increase visibility and audience reach. Update Existing Documentation: Regularly update documentation based on feedback, product changes, or industry developments.

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: The position requires an experienced and ambitious candidate who is passionate about work and is self-driven. We have a challenging workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Roles & Responsibilities Responsibilities of the role include: Degree in Technical Communications or writing emphasis equivalent. Excellent communication skills (fluent in written and spoken English). Expertise in Microsoft Office with emphasis in MS Word. Experience with a variety of publishing formats: Web Help, Word, PDF, & Wiki. Portfolio that includes examples of one or more of the following: -Document Development Technical Editing -Technical Writing Online Help -Style Guides Information Architecture -White papers Training materials -User manuals Skills Required: Clipchamp Madcap Flare Microsoft Publisher Adobe RoboHelp Windows Server Experience Adobe Frame Maker SnagIt and Adobe Captivate Effectivecommunication, Team Work, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.

Role & responsibilities Create clear and concise documentation that is easy to understand for both technical and non-technical users. Ensure that all documentation is delivered on time. Review and edit existing documentation as needed. Adheres to best practices and industry standards for technical writing and localization. Work closely with other teams, such as QA, Product Management, and Engineering, to ensure that all documentation aligns with product goals and features. Collaborate with product managers, engineers, and other stakeholders to understand technical information and product specifications. Preferred candidate profile Bachelor's degree in Electronics. Minimum of 5+ years of experience in technical writing, preferably in the technology industry. Strong technical writing skills with the ability to write clear and concise documentation. Proficient with documentation tools and software, such as Microsoft Word, Adobe FrameMaker. Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Strong attention to detail and the ability to manage multiple projects simultaneous.

In this role, you won t just lead a team you ll set the tone for how our users experience SAP s data and analytics tools. With your strategic mindset, you ll transform technical complexity into actionable, engaging content that empowers users to achieve their goals. From in-product guidance and tutorial videos to comprehensive documentation and UX editorial, your leadership will ensure that every piece of content enhances the user journey and delivers value. You ll partner with cross-functional teams to define and execute content strategies, balancing creativity with user-focused precision. Your ability to inspire, mentor, and drive innovation within the team will be critical to delivering an exceptional user assistance experience that helps SAP s customers unlock the full potential of their data. This is your opportunity to lead with purpose, innovate with impact, and make your mark by shaping how users interact with some of the most powerful analytics solutions in the world. Key Responsibilities: Team Leadership & Development: Lead a team of User Assistance (UA) developers who design and create technical documentation, in-product guidance, tutorials, and multimedia for cloud-based data and analytics solutions. Foster an environment of continuous learning, setting clear goals, and empowering your team to achieve them. Content Strategy & Delivery: Define and oversee the creation of high-quality UA deliverables, ensuring content is user-focused, highly usable, and delivered on time. Maintain adherence to SAP s standards, guidelines, and industry best practices, driving innovation and vision within the SAP-wide UA community. Collaboration Across Teams: Partner with UX designers, product managers, developers, and subject-matter experts to align content with product features and the overall user experience. Facilitate collaboration with external stakeholders, including customers and partners, to refine content based on real-world feedback and evolving business needs. Strategic Thinking & Innovation: Contribute to and shape the long-term strategy for UA deliverables, processes, and tools. Define and share innovative UA concepts aligned with SAP s strategic direction, advocating for new approaches that elevate user assistance across the organization. Content Quality & Consistency: Ensure all content maintains the highest standards of accuracy, consistency, and linguistic correctness. Oversee editing, proofreading, and adherence to content architecture, terminology, and guidelines. Advocate for clear, translatable, and user-centered UI texts to enhance the overall experience. Research, Testing & User Insights: Identify and address user needs by conducting research, usability tests, and engaging with internal and external data sources. Leverage these insights to refine content, anticipate challenges, and deliver an intuitive and seamless experience for users. Process Improvement: Drive initiatives to improve UA tools, processes, and concepts while promoting SAP standards and guidelines. Lead efforts to continuously optimize workflows and introduce innovative solutions for content delivery and management. Accountability & Role Modeling: Act as a role model for the team, demonstrating accountability, commitment, and proactive problem-solving. Foster open and transparent communication, encouraging a culture of trust, collaboration, and excellence. What you bring in Expert in Data & Analytics Leadership: Deep understanding of data management, business intelligence, and analytics tools, with experience leading teams that create content for complex solutions. Familiarity with SAP s data and analytics ecosystem or similar products is a significant advantage. Strategic & Visionary Thinking: 08-12 years of proven ability to develop and execute content strategies that align with business goals and user outcomes. Capable of anticipating future trends and adapting content approaches to meet evolving user and market needs. Content Excellence: Exceptional skills in creating and guiding diverse content formats, including help documentation, tutorials, multimedia content, and UX copy, while ensuring quality, consistency, and user focus across all deliverables. Collaborative Leadership: Demonstrated success in leading cross-functional collaborations with UX designers, developers, product managers, and external stakeholders to align content efforts with broader organizational goals. Usability & User Advocacy: Strong experience in leading user research initiatives, such as usability testing, and incorporating insights to improve both content and product design. Ability to advocate for the user in all content-related decisions. Influential Communication: Excellent interpersonal and leadership communication skills to inspire and guide teams while engaging with technical and non-technical stakeholders. Ability to provide constructive feedback and foster a culture of continuous improvement. Project & Team Management: Skilled at managing large-scale content projects and leading teams in an agile environment. Ability to set priorities, manage multiple deadlines, and ensure the timely delivery of high-quality deliverables. Language Proficiency & Accessibility: Mastery of the English language, with the ability to ensure that all content is clear, engaging, and accessible to diverse audiences globally. Desired Skills & Experience: Domain Leadership: Advanced expertise in the data and analytics domain, particularly within SAP s ecosystem, with a track record of leading impactful content initiatives. Innovation & Strategic Alignment: Experience driving innovation in content strategies and aligning them with business objectives to deliver value across the organization. Customer-Centric Approach: Proven ability to integrate user feedback into content strategies and facilitate customer engagement activities to refine and improve content quality. Multimedia Leadership: Experience in overseeing multimedia content creation, such as tutorial videos, and ensuring seamless integration of content into modern UI/UX frameworks.

JOB DESCRIPTION Roles & Responsibilities Service author/writer role & responsible for creating and updating for all construction equipment and global products: Service & Operator Manuals Maintenance Manual & Repair Manual Service Bulletin and Illustrations Hydraulic & Electrical schematic experience Standard Maintenance practices, SOPs Capable to work with a team of diverse and talented individuals comprised of technical writers, technical Illustrators (IDC and UK). Drive proper technical data (text and illustrations) lifecycle, content reuse, and authoring processes using content management system (CMS). Coordinate with the Worldwide Service team to create and deliver the highest quality technical service literature. Responsible for a day-to-day deliverable of the service author to ensure on- time delivery. PROFILE Experience in technical writing (Service and Operator manual authoring). Service field experience Strong understanding of change notices (EPI & ECN) and engineering drawing reading capability Project Management experience SKILLSET Experience in Tools- Oxygen XML editor (XML or SGML equivalent), Content Management System (CMS), Adobe Framemaker - Photoshop - Illustrator. Knowledge of various style guides including Simplified Technical English (STE) and possess the ability to adhere to company specific style guides. Global Engineering tools PLM, UGNX and Team-center Visualization. Ability to work with the diverse team on multiple projects

Technical Writer, Creating Technical documentation like Sops / Runbook for application. (Mandatory) L1 Application Production Support, Banking Domain, KEDB Creation & modification (Mandatory

Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe , CXL , and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com . Job Summary: We are looking for an experienced Senior Technical Writer and a skilled Training Content Developer to join our documentation team. In this role, you will lead documentation initiatives, collaborate closely with engineering, product, and customer-facing teams, and create high-quality, user-focused technical content for a range of audiences. The ideal candidate has a strong background in instructional design, adult learning principles, and technical subject matter, along with experience in multimedia content creation and eLearning tools. Your experience will help improve documentation workflows, and enforce content standards. Key Responsibilities: Location: Bangalore Experience: 8+ years Department: Technical Publications / Product Documentation Reports to: Documentation Manager Technical Writing Develop and maintain technical documents such as user guides, API references, application notes, datasheets, product briefs, and troubleshooting guides. Collaborate with engineering, productapps, and support teams to gather information and clarify technical content. Own end-to-end documentation lifecycle: planning, writing, reviewing, publishing, and updating. Define and enforce style guides, templates, and best practices. Lead documentation efforts for new product launches or major feature rollouts. Review and edit content written by other team members for accuracy, clarity, and consistency. Work with tools such as Oxygen XML, DITA, Git, and Bitbucket. Proactively identify content gaps, outdated material, or documentation process improvements. Training Design and develop engaging training materials such as eLearning modules, instructor-led training (ILT) decks, how-to videos, simulations, and assessments. Work closely with subject matter experts (SMEs), product managers, and engineers to gather technical information and translate it into learner-friendly content. Apply instructional design models (e.g., ADDIE, SAM) and adult learning theories to ensure effective knowledge transfer. Create content for various delivery formats online, classroom, blended learning, self-paced, and mobile. Develop and manage content in LMS platforms (e.g., Workday Learning, Moodle, or SAP SuccessFactors). Use tools like Articulate 360, Adobe Captivate, Camtasia, or similar to create multimedia-rich training. Review and update content regularly to keep up with product changes or learner feedback. Analyze learner feedback and assessment data to improve content effectiveness. Required Qualifications: Bachelors or masters degree in engineering with minimum 8 years of experience. Technical writing experience, preferably in semiconductor and EDA domain. Experience in instructional design or training content development. Strong technical aptitude and ability to quickly understand complex concepts. Proven experience with authoring tools like Oxygen XML, MadCap Flare, Confluence, Jira. Familiarity with structured authoring (DITA/XML), version control (Git/Bitbucket). Excellent written and verbal communication skills. Ability to manage multiple projects with minimal supervision. Experience with rapid eLearning development tools and LMS platforms. Strong writing, editing, and visual storytelling skills. Ability to simplify complex technical topics into engaging, digestible learning experiences. Why Join Us Opportunity to work with cutting-edge technology and contribute to innovative products. Collaborative and inclusive work culture. Competitive compensation and benefits package. Career growth through ownership, learning, and mentorship. We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

So, what s the role all about We are seeking a seasoned Senior Technical Writer to lead documentation initiatives across multiple product lines within NiCE Actimize RD. This is an advanced individual contributor role with strategic influence requiring leading a small group of writers, content planning, cross-functional collaboration, and process improvement. How will you make an impact Own end-to-end documentation for complex enterprise software products. Partner with SMEs, developers, and product managers to deliver high-quality, user-focused content. Create and maintain structured content: user guides, developer/API docs, and contextual help. Simplify complex concepts for diverse audiences including customers, support, and developers. Create and integrate visual aids and videos to enhance comprehension. Align deliverables with Agile sprints and release timelines. Provide editorial and mentoring support to other writers and content contributors Champion best practices in technical communication and drive process efficiencies within the team Have you got what it takes 2+ years of experience as a technical writer in an enterprise software development environment. Deep experience in Agile environments and topic-based authoring. Strong grasp of APIs and developer-centric documentation. Ability to learn complex technology and tools. Experience creating clear and structured guides for different audiences, including developers (API documentation). Experience with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence) Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage. Passionate about quality, great communication skills, and excellent teamwork capabilities. Excellent problem-solving and decision-making skills. What s in it for you Enjoy NiCE-FLEX! Requisition ID:7628 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor About NiCE

So, what s the role all about We are seeking a seasoned Senior Technical Writer to lead documentation initiatives across multiple product lines within NiCE Actimize RD. This is an advanced individual contributor role with strategic influence requiring leading a small group of writers, content planning, cross-functional collaboration, and process improvement. How will you make an impact Own end-to-end documentation for complex enterprise software products. Partner with SMEs, developers, and product managers to deliver high-quality, user-focused content. Create and maintain structured content: user guides, developer/API docs, and contextual help. Simplify complex concepts for diverse audiences including customers, support, and developers. Create and integrate visual aids and videos to enhance comprehension. Align deliverables with Agile sprints and release timelines. Provide editorial and mentoring support to other writers and content contributors Champion best practices in technical communication and drive process efficiencies within the team Have you got what it takes 4+ years of experience as a technical writer in an enterprise software development environment. Deep experience in Agile environments and topic-based authoring. Strong grasp of APIs and developer-centric documentation. Ability to learn complex technology and tools. Experience creating clear and structured guides for different audiences, including developers (API documentation). Experience with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence) Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage. Passionate about quality, great communication skills, and excellent teamwork capabilities. Excellent problem-solving and decision-making skills. What s in it for you Enjoy NiCE-FLEX! Requisition ID:7627 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor About NiCE

Ampli5 Digital Pvt. Ltd. is looking for SEO Professional to join our dynamic team and embark on a rewarding career journey Conducting on-site and off-site analysis of web SEO competition. Using google analytics to conduct performance reports regularly. Creating high-quality SEO content. Assisting with blog content. Leading keyword research and optimization of content. Keeping up-to-date with developments in SE

Milestone is seeking a Lead Business Systems Analyst to drive the successful delivery of technology and process solutions across manufacturing, laboratory, and enterprise systems in a dynamic biopharma environment. This role acts as a key liaison between business stakeholders, IT teams, and third-party vendors, ensuring that business needs are translated into effective and compliant technology solutions. The ideal candidate possesses a blend of analytical and project management skills, has deep familiarity with regulated environments (e.g., GxP), and excels at facilitating cross-functional collaboration. This is a hands-on position requiring strong communication, technical documentation, and Agile leadership capabilities. Key Responsibilities Lead the requirements gathering process through stakeholder interviews, workshops, and system documentation. Translate complex business needs into detailed user stories, use cases, process flows, and system specifications. Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives) across one or more delivery teams. Partner with QA/validation teams to define test strategies and support validation protocols, including UAT coordination. Coordinate activities related to change controls, CAPAs, SOP documentation, and release processes in accordance with regulatory standards. Support configuration of business applications, including parameterization and minor setup changes where applicable. Maintain detailed and organized documentation: meeting notes, training materials, wireframes, and decision logs. Work with product owners, lab stakeholders, and infrastructure teams to support lifecycle activities of lab and manufacturing systems. Coordinate with vendors and internal teams on deployment and integration activities in test and production environments. Conduct impact assessments and risk analyses for proposed system changes. Act as a central point of contact for M&A system integration activities, security infrastructure documentation, and GxP alignment when applicable. Utilize collaborative tools such as Lucidchart, Miro, MS Teams, JIRA, Confluence, and others to support project communication and workflow visualization. Provide technical writing support for SOPs, policy documents, and training guides. Qualifications Required: Bachelors degree in Computer Science, Information Systems, Life Sciences, or a related field. 8+ years of experience in IT business analysis, systems analysis, or project coordination preferably within biotechnology, pharmaceuticals, or a regulated industry. Strong understanding of biotech manufacturing and lab workflows and their associated systems. Demonstrated experience in Agile methodologies and tools (e.g., Scrum, Kanban, JIRA). Proven ability to manage multiple concurrent workstreams with minimal supervision. Excellent written and verbal communication skills, particularly in remote or hybrid settings. Familiarity with system validation and compliance standards in a regulated (e.g., GxP) environment. Preferred: Experience coordinating with Infrastructure, Security, or M&A teams. Working knowledge of technical domains such as IAM, data protection, firewalls, or cloud services (e.g., AWS, Azure). Certifications related are a plus. Proficiency in documentation tools such as MS Word, PowerPoint, Excel, Teams, Smartsheets, Jira and visualization platforms like Lucidchart or Visio. Soft Skills Strong critical thinking and problem-solving skills. Highly organized with the ability to prioritize and manage deadlines. Ability to navigate cross-functional teams and drive alignment across stakeholders. Comfortable working in ambiguous, fast-paced environments with evolving requirements

About the Opportunity: We are seeking a highly motivated content writer join our marketing team. As a content writer, you will play a crucial role in driving our digital marketing efforts and building our online presence. We are looking for individuals who have a flair for creating compelling B2B marketing content for the website and social media. Candidates with a passion for writing and strong communication skills are ideal for the position. Experience in B2B content writing, social media marketing, or content marketing will be an added advantage. Kasmo places a high value on internal promotion and career growth, offering abundant opportunities for employees to advance within the organization. Primary Roles & Responsibilities • Content Asset Creation Ownership: Take ownership of content development, ensuring alignment with brand objectives. • Update and maintain content across various platforms website, social media and other digital assets, ensuring accuracy and relevance. Drive content strategy and ideation to meet marketing and branding goals. • Content Development: Develop diverse content, including blog posts, social media, articles, whitepaper, brochure, e-books, scripts and case studies. • Adaptability and Innovation: Adapt quickly to changing priorities for the marketing department and keeping up with evolving industry trends. • Innovate and explore new content formats and storytelling techniques. • Collaboration and Communication: Collaborate effectively with marketing, design, and SMEs to implement content marketing strategies. • Information Gathering & Briefing Documentation: Gather relevant information and conduct thorough research for content development. • Content Quality Check: Ensure content meets SEO best practices and is optimized for search engines. Maintain brand voice and messaging consistency across all content assets • Maintain high quality content by verifying tech check, fact check, stats check from respective stakeholders. Required Skills • Bachelors or Master’s degree in Literature, Mass Communication, Business Management or any other relevant fields • 0 - 1 years of experience in content writing • Excellent communication and content writing skills • Proficiency with social media and content marketing tools • Experience with B2B content marketing strategies would be an added advantage

We are seeking a highly skilled and detail-oriented Documentation Engineer to join our growing technical team. As a key member of our organization, you will play a critical role in ensuring the accuracy, clarity, and completeness of our technical documentation. We are looking for a motivated professional eager to collaborate with our superstar engineering team, work with cutting-edge technologies, and contribute to building world-class platforms and applications that redefine how people engage with cybersecurity. Roles and Responsibility Create, update, and maintain technical documentation, including user manuals, installation guides, and API references. Ensure that all documentation is accurate, up-to-date, and easily accessible to stakeholders. Work closely with development teams to understand technical details and ensure that documentation is comprehensive and up-to-date. Participate in code reviews to identify areas where documentation can be improved. Provide technical writing support to other teams as needed. Collaborate with cross-functional teams to identify and resolve documentation-related issues. Stay current with industry standards and best practices for technical writing, and continuously improve documentation processes and tools.