1023 Technical Writing Jobs - Page 32

JOB DESCRIPTION FOR SETE ENGINEERING LEAD Regular co-ordination with US CFTs and to plan, navigate and delegate work distribution amongst team members. To train, monitor, build and align the team for procedure, system and timely support of services to US CFTs. To review and co-ordinate written documentation for all manufacturing activities. These documents include but are not limited to master batch records, SOPs, Change controls and other manufacturing related documentation etc. To review and co-ordinate Process/Cleaning validation/study assignments and projects which require sound pharmaceutical/engineering skills. To review and co-ordinate validation document activities such as FAT, IQ, OQ, PQ, Re qualification protocol, Revision in qualification documents, other documents for equipment/utilities/facilities for US sites. Also support extension for rest sites in world. Prepare regular reports on performance, progress, and issues for senior management and US CFT. Preparation of departmental budget and monitoring. Guide, motivate, and supervise team members to achieve individual and organizational goals. Set goals, develop plans to achieve them, and align team activities with overall company strategy. Monitor and evaluate employee performance, provide feedback, and implement improvement plans when needed. Identify issues, analyse them, and implement solutions effectively and efficiently. Serve as a bridge between upper management and staff, ensuring information flows smoothly in both directions. Identify training needs, help with career development, and foster a learning culture. Ensure the team follows company policies, legal requirements, and safety guidelines. Participate in recruiting, interviewing, and selecting new team members to build a strong workforce. Assign tasks to the right team members based on their skills and workload, ensuring efficient execution. Communicate with clients, vendors, or internal stakeholders to manage expectations and maintain strong relationships. Create a positive work environment by recognizing achievements, encouraging collaboration, and promoting morale.

Back Key Responsibilities Design, map, and document conversational flows that reflect customer needs and business goals across various channels (voice, chat, messaging platforms, etc ) Write natural, empathetic dialogues that feel intuitive and authentic, ensuring a positive user experience Work closely with product, design, and AI teams to ensure the conversational strategy aligns with the companys vision, customer expectations, and business requirements Lead brainstorming sessions to evolve conversation strategies and bring innovative solutions Continuously test and refine conversational flows to ensure a seamless, user-friendly experience Analyze customer interaction data to identify patterns, pain points, and opportunities for improvement Utilize tools and platforms like Google Dialog flow, IBM Watson, or other conversational AI platforms to develop and optimize conversational agents Stay updated on industry trends and technologies in AI and conversational design to continuously improve and innovate Collaborate with AI engineers to implement feedback loops and fine-tune AI models to improve responses, tone, and accuracy Train conversational agents by providing examples and adjusting dialogues based on user behavior and feedback Measure and report on key performance metrics (such as engagement rates, conversation success, and customer satisfaction) to assess and optimize performance Required Qualifications To Be Successful In This Role Experience in conversational design, UX writing, or a related field, particularly in the AI or technology industry Strong experience with CCAI platforms (e g , Google Dialog flow, Microsoft Bot Framework, or similar) Background in designing conversational experiences for voice assistants, chatbots, and virtual agents Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Elevate your career with Thomson Reuters and join our purpose to inform the way forward! Step into the world of global technology support as a Customer Technologist and help power the platforms that professionals trust every day. The Customer Technologist provides courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution. Hybrid Working Mode: 2-3 days mandatory Work from office in every week. Shift Timings: 7 AM to 4PM IST , the candidate should be comfortable working in different shifts. Experience Required: 1-2 years of relevant work experience About the Role: Provide technical and procedural consistency within a team focused on troubleshooting and problem-solving client system performance and functionality concerns Assist in the reduction of the number of incidents as well as decreasing resolution times by providing high-level trouble shooting on technical issues Respond to client’s basic system questions and how-to inquiries Analyze data to support global trade operations of clients Apply corrective solutions to meet client’s supply chain needs Communicate with clients to provide excellent customer service at all times Work as part of an international team of software analysts Following standards and influencing continuous improvement of standards Assist with production of technical documentation for assigned tasks and projects Other duties as assigned About You: Support experience with an emphasis on providing excellent service in a customer care role. Superior analytical, problem solving and troubleshooting skills Exceptional attitude towards customer service Ability to work independently and in a team environment Excellent verbal and written communication skills Awareness of programming concepts and database usage Familiarity with Internet-based applications Capable of multi-tasking in a fast-paced environment Technology Used: Web-based software platforms SQL Microsoft suite Education/Certification(s): Bachelor’s degree in Computer Engineering/Computer Science, Information Technology or Math Relevant technical certifications preferred but not required #LI-SS3 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The Incident Management and Service Engineering team (IMSE) within Workdays Product and Technology organization handles critical incidents, internal communications, and large-scale customer-impacting events. Our goal is to drive exceptional operational outcomes! The team enhances the overall customer experience by taking ownership of critical issues, enabling prompt resolutions, and resolving root causes. About the Role As part of the IMSE team, you will lead widespread incidents that impact our customers. We are a global 24/7 operating team, responsible for ensuring the appropriate business and technology leaders and their teams are engaged to restore disrupted services. This role provides broad exposure to all facets of Workday services and architecture, deepening your understanding of the Workday ecosystem, including both on-premise and cloud-based solutions. Every day will bring new and exciting opportunities that include: Leading major incident response and working towards resolution. Providing concise and timely communication on developing and progressing issues to Workday s Support Teams, and internal collaborators including senior leadership. Working to improve relevant metrics such as mean time to detect and mean time to resolve for all incident types. Facilitating Root Cause Analysis and Post Event Reviews after each incident to minimize recurrence. Collaborating with key partners across Workday as advocates on behalf of customers to drive improvements in their experience and develop mechanisms that support and improve E2M s ability to deliver on that objective. Facilitating post mortems of operational failures, implementing corrective actions and identifying improvement opportunities for existing processes. Analyzing and Presenting data trends across a variety of sources to identify potential issues. About You We are seeking a highly motivated and experienced individual who thrives in a fast-paced environment. You possess exceptional leadership skills and remain calm under pressure, making sound decisions in critical situations. You are passionate about advocating for our customers! Key traits we are looking for: Strong Incident Command: Demonstrates the ability to take charge during incidents, providing clear and crucial direction to multi-functional teams. Confident decision-making in high-pressure situations minimizes disruption and ensures successful incident resolution. Superb Communication: Effectively communicates complex technical information to both technical and non-technical audiences, ensuring everyone is advised and aligned. Problem-Solving: Skilled problem-solver, capable of quickly assessing situations and implementing effective solutions. Leadership and Delegation: Effectively leads and delegates tasks, ensuring everyone understands their responsibilities and is held accountable for their contributions. Basic Qualifications: Applicants should have relevant tertiary qualifications (Information Systems / IT / Business Analyst / Engineering / similar) in addition to: 7+ years of experience in Support Engineering, Incident Commander, Customer Escalations, Technical Communications, or in a Technical Operations/Support role Demonstrable experience as an incident commander and incident management. Industry practices related to Service Management and Lifecycle; ITIL/IT Service Management methodology. Established history of optimally leading issues through resolution and priority management at both the service owners and executive levels. Other Qualifications: 5 years of direct experience leading high-priority incidents in a fast-paced environment. Ability to review complex technical details regarding ongoing issues/events and convey the key. details to senior partners, including recommendations, to facilitate real-time decision making. Familiarity with Cloud services with a focus on high availability and fault tolerant design a plus Knowledge of ITIL/Lean Processes. Excellent technical writing and communication. Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Director What You Will Be Doing We are looking for a detail-oriented and proactive Staff Technical Writer to join our content team and contribute to the success of the CP Platform project , a strategic initiative focused on delivering intelligent, in-app guidance and streamlined user experiences across our product suite. As a Staff Technical Writer , you will be responsible for creating, managing, and publishing high-quality technical content that empowers users to efficiently use our products. You will work closely with the project lead, product managers, engineers, and UX teams to deliver accurate, accessible, and context-aware documentation using MadCap Flare and MadCap Central Key Responsibilities Create and maintain clear, concise, and user-focused documentation including user guides, online help, and in-product content. Use MadCap Flare to develop modular and reusable content that supports single-sourcing and multiple output formats (PDF, HTML5, etc.). Collaborate with the team using MadCap Central . Contribute to the implementation of context-sensitive help to deliver personalized, screen-specific guidance. Work cross-functionally with product, engineering, UX, and support teams to gather information and ensure technical accuracy. Apply content standards, templates, and style guides to maintain consistency across deliverables. Participate in peer reviews and contribute to the continual improvement of content development processes. Exceptional proficiency in written English. Ability to work on multiple projects concurrently while meeting tight deadlines. Proven organizational skills with the ability to prioritize in an environment with competing demands. Required Qualifications 6 - 9 years of experience in technical writing, preferably in software or technology environments. Proficient in MadCap Flare , with hands-on experience in creating and managing structured content. Familiarity with MadCap Central for collaboration, review, and publishing workflows. Strong writing, editing, and communication skills with attention to detail and user perspective. Experience working in agile or fast-paced development environments. Ability to manage multiple projects and meet deadlines independently. Preferred Skills Exposure to context-sensitive help , UX writing, and guided workflows. Exposure to hardware documentation is an added advantage. Basic understanding of HTML, CSS, and JavaScript. Familiarity with content management systems (CMS) is a plus. Proficient in Adobe FrameMaker; knowledge of other Adobe products. Knowledge of JIRA, Confluence, or similar project management tools. Location Bangalore ChargePoint is an equal opportunity employer.

A Technical Writer collaborates closely with engineers, product managers, and other stakeholders to ensure accuracy and clarity in all documentation. The key responsibilities of a Technical Writer include: Responsibilities: Develop and maintain technical documentation: Write and update user guides, API documentation, tutorials, release notes, and other technical materials. Collaborate with cross-functional teams: Work closely with product managers, developers, and QA teams to gather information and ensure accurate documentation. Establish documentation standards: Define and implement style guides, templates, and best practices to ensure consistency across all materials. Simplify complex concepts: Translate highly technical information into clear, concise, and user-friendly content for both technical and non-technical audiences. Review and edit content: Ensure that all documentation is free from errors, follows proper grammar, and meets style guidelines. Manage content lifecycle: Organize and maintain documentation repositories, ensuring that all materials are up-to-date and relevant. Presentation Skills: Prepare webinar presentations for the product managers and demo the same during webinars Video / Audio editing skills This role demands both technical knowledge and communication expertise, ensuring that technical information is accessible to various audiences. Requirements Experience: 3+ years of technical writing experience, preferably in a software, IT, or engineering environment. Writing Skills: Exceptional writing, editing, and proofreading skills with a strong attention to detail. Technical Knowledge: Proficiency in understanding complex technical concepts (software development, APIs, cloud technologies, etc.). Demo Recording and presentation skills Tools: Experience with documentation tools (such as Confluence, JIRA) and content management systems like Readme (backend Visual Studio Code & Bitbucket) Collaboration: Strong interpersonal skills for working with technical and non-technical teams. Problem Solving: Ability to independently research and understand unfamiliar technologies to create accurate documentation. Experience working with Payment/FinTech products is preferred. Experience working in an agile scrum setup, planning sprints, and working closely with engineering and QA teams to help deliver technical documentation to stakeholders will be preferred.

Job Title: Content Writer Department: Digital Marketing Reporting To: Digital Marketing Manager Location: Gurgaon Shift: Day Shift Experience 2-5 Years 5 Day Working IMMEDIATE JOINERS ONLY F2F ROUND OF INTERVIEWS ONLY THIS IS A FULL TIME IN-OFFICE JOB Skill Requirement: A graduate with a good command over the English language. A flair for writing with an understanding of what SEO works on the internet. An ability to work in a team with good communication skills. An effective writing style that is fresh, consistent and customer friendly. A knack for editing And proof reading with good research skills. Ability to write in a variety of formats and styles for multiple audiences. An understanding of keywords and Meta tags - Ability to write web page titles, meta tag Experience with a publishing house can be an added advantage. Have good knowledge and experience of content marketing on different platform. Ensure compliance with law (e.g. copyright and data protection) Knowledge of SEO and web traffic metrics Familiarity with social media Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience Brainstorming new content ideas alongside the larger creative and marketing team Role and Responsibility: Writing web content, web blog, articles, press release, legal documents, and social media content etc. Writing, editing and proof reading copy for client projects based on the material supplied by them Writing product descriptions, brand support material etc. Develop content strategy aligned with short-term and long-term marketing targets Conducting in-depth research on industry-related topics in order to develop original content. Editing and polishing existing content to improve readability. Conducting keyword research and using SEO best practices to increase traffic to the company website. Creating compelling headlines and body copy that will capture the attention of the target audience. Identifying customers needs and recommending new content to address gaps in the companys current content. Writing social media and video script Education- UG: A bachelor’s degree in Marketing, Journalism, English, or similar field PG: A master’s degree in Marketing, Journalism, English, or similar field Hands on experience with MS Office

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for an Manager Sustainability Consulting for our team. About JLL We re JLL. We re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you re looking to step up your career, JLL is the perfect professional home. At JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! About the Job At JLL, we are driving sustainability through everything that we do. We are building up our Sustainability practice, to drive our end-to-end sustainability solutions in real estate, including: Client Solutions, Strategy Consulting, Performance & Design, and Operations. This role is embedded in the Sustainability Strategy Consulting team, where you will work with our clients to help them think through their sustainability strategies, including what reporting they require and what certification they need. You will deliver green building consulting services, Facilitate LEED/ IGBC/ Green Star, review energy simulation, meet clients and prospective clients to present consulting services offered by JLL, provide advice and will be accountable for delivering income for our business. Work in this career pathway typically does not require an engineering degree as you will be involved in providing non-engineering related sustainability consulting. The role requires a passion for sustainability and gives professional the opportunity to develop their careers as a Sustainability / ESG consultant. Title Manager - Sustainability Consulting, West Asia Business unit Sustainability Consulting - Asia Pacific Bangalore India Reporting to Head of Sustainability Consulting, West Asia Duties & responsibilities What this job involves This role aims to work with JLL s global and local occupier and investor clients to deliver upon their Sustainability ambitions. This role is customer facing, Executive facing, and team oriented. The role will be centred around the following key elements: Consulting work Work closely with Sustainability specialists team and perform gap assessments and facilitation work related to IGBC/ LEED/ Green Star Green Building Certification and WELL certification work Learn to get good at ESG and LCA studies addressing embodied carbon, net zero strategic consulting work Join client connections, pitches etc. to provide sustainability positioning and market differentiation Assist in managing the overall BD and sales process, maintaining regular contact with your stakeholders to keep pursuits moving ahead Create a pool of case studies, client success stories, testimonials, research and sales material which can be used in sales situations Performance objectives Deliver Green Building and WELL certification projects independently Perform energy simulation using software tools like IES (Optional) Be a team player Get conversant with net zero and sustainability concepts to deliver ESG consulting assignments Background and Experience 5 to 7 year s experience preferably IGBC / LEED accredited professional and WELL AP consulting work, sustainability consulting projects, green building projects, ESG services or in a related role. Management Experience Sound like youHere are the skills we are looking for: Technical Skills: The job requires a basic level of understanding of, NZC strategy Develops net zero carbon strategies suitable for application to varied client situations and circumstances. Mechanical & Electrical Systems Understands mechanical and electrical equipment, controls, and systems used in all types of buildings. Energy & Water Conservation Runs energy calculations and produce business cases for all energy and water conservation opportunities. Energy & Water Data Analysis Consolidates energy and water data, analyze trends, set baselines, and identify anomalies and opportunities. Energy Audits / RCx Identifies conservation opportunities, runs calculations, establishes payback, writes up reports, and explains to clients. Energy Supply Side Solutions Understands supply side solutions, can explain their value, and is aware of the companies inside and outside of JLL who can deliver the services. Alternative/Renewable Energy Understands renewable energy solutions available to clients, understands the renewable energy service JLL offers, and how we go to market. Energy Modelling Understands how to build energy models aligned to past 24 months of recent energy consumption to meet the needs of the assignment. Includes use of IES software modelling Indoor Environmental Quality (IEQ) Understands the impact of design elements on indoor air quality, comfort, lighting. JLL Applications Understands and can utilize features of JLLs available energy management software applications. Fault Detection & Diagnostic Understands how Fault Detection & Diagnostics systems operate, their purpose and value, and the challenges in deploying them. Knowledgeable of JLLs FD&D system and its advantages and disadvantages against its primary competition. Smart Building / IoT Understands how to connect building systems to a smart building system, the challenges of connecting up disparate building systems, and the value of working in a smart building. Building Systems Knowledge Understands the physical behaviour of a building as a system and how this impacts energy efficiency, durability, comfort and indoor air quality and how this impacts innovating high-performance buildings. Electric Vehicles Understands EV infrastructure requirements, costs, and best practices. Technical Writing Gathers and collates technical data, writes technical reports, produces documents to communicate technical evaluations and communicates information clearly and unambiguously. CRE & Built Environment Basics Requires a general level of understanding, knowledge and skills relating to issues and priorities for corporate real estate and build environments. Personal Skills: The job requires a basic level of understanding of, Active Listening Makes the effort to hear the words another person is saying and interpret & understand the complete message that is being communicated Building Trust Interacts with people in ways that build confidence in one s intentions and those of the organisation as a whole Client Orientation Helps or serves the client or customer, builds rapport, builds partnerships and maintains constructive & respectful relationships in order to anticipate, understand, meet & exceed their needs and maximise value creation. Commercial Awareness Focuses on the bottom line and identifies opportunities that hold the most promise for additional sources of income or cost reduction. Creativity & Innovation Uses imagination to create innovative & engaging products & solutions that challenge the status quo Prioritisation Arranges activities in order of their importance, designates somethings more important than other things to meet delivery commitments Relationships & Networks Builds rapport and maintains friendly, respectful relationships across the business & externally with stakeholders, customers & stakeholders Solution Development Determines the best way of satisfying project or change goals, objectives & requirements Teamwork & Collaboration Believes that by working together you can do better work than by working separately or competitively Technology Adoption Understands how analytics & technology can be used to explain success, measure the effectiveness of activities and support decision making Every day is different, and in all these activities, we d encourage you to show your ingenuity. Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition. We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood. JLL is a Living Wage accredited business, as we believe a fair day s work deserves a fair days pay. To find out more about our Living Wage accreditation please go here https://www. us. jll. com/ What you can expect from us You ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you. . . Apply today at www. jll. com/careers Location: On-site -Mumbai, MH Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Job Title: M365 Migration Specialist Experience : 6+ years in M365 migrations Job Summary We are looking for a skilled M365 Migration Specialist to support Gsuite to Microsoft 365 and tenant-to-tenant migrations . The candidate will work with M365 tools like EXO, SPO, OneDrive , and handle SharePoint migrations, runbook execution, and troubleshooting during large-scale transitions. Key Responsibilities Perform Gsuite to M365 and tenant-to-tenant migrations. Execute migration runbooks confidently and accurately. Work with the Microsoft stack: Exchange Online (EXO), SharePoint Online (SPO), OneDrive for Business (ODB) . Support SharePoint On-Prem to Online migrations using Content Matrix or Quest ODM . Troubleshoot migration issues using PowerShell and other tools. Collaborate with technical teams and customers to ensure seamless cutovers. Required Skills Hands-on experience in Gsuite to M365 migration projects. Proficiency in OneDrive, Exchange Online, SharePoint Online . Experience in Content Matrix and Quest ODM tools. Strong runbook execution and problem-solving abilities. Familiar with PowerShell scripting . Good communication and customer-handling skills. Nice to Have Knowledge of Microsoft 365 Co-Pilot and Power Platform (Power Automate, Dataverse) . SharePoint Search design and SPFx basics. Experience with Azure AD and hybrid environments. Technical writing/documentation skills for migration processes.

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Scope The Global Customs Trade Compliance analyst is responsible for supporting BMS Customs Trade coordination, management and data generation for locations where BMS imports and exports. Responsibilities may include, but are not limited to, the following: Determination, management, automation advancement for the intake of assignment and recordkeeping of commodity codes for various markets Support various markets on process implementation for valuation adjustments/reconciliation programs Facilitate the maintenance of files, data, and other supporting information for imports and exports for an audit-ready state and coordinate with internal customers in response to audits or other requests for information pertaining to company import / export activities. Support Customs Trade as needed with Analytics - analytical data gathering and management support for the Customs Classification database, volume/value/audit metrics, drawback, special projects, and other needs as determined Perform other duties that may be assigned or required to support Global Customs and Trade Compliance Skills/Knowledge Required: Knowledge of International Trade Laws and Regulations Must have strong interpersonal skills, be a team player and be willing to work in an environment where individual initiative and accountability to the team are required. Must be able to work independently with limited day-to-day supervision. Must be detail- and compliance-oriented with technical writing skills. Strong technical skills Self-starter, proactive, flexible are essential to effectively interact with all teams, areas and levels of business Strong communication, presentation and skills. PREREQUISITES: 2-5 years of experience in a pharmaceutical environment and expertise on International Trade regulations and requirements for import / export shipments of specialty pharmaceuticals With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Description We are seeking a talented and creative Asst Manager-Content Writing to join our team in Bangalore, India. The ideal candidate will have a passion for storytelling and a strong ability to produce high-quality content that resonates with our audience along with a good understanding of real estate segment. This role involves collaborating with various teams to develop content strategies and deliver compelling narratives that drive engagement and support our business objectives. Responsibilities Develop and edit engaging content for various platforms including websites, blogs, and social media. Collaborate with the marketing team to create content strategies that align with business goals. Conduct thorough research on industry-related topics to ensure content accuracy and relevance. Optimize content for SEO to enhance visibility and drive traffic to the company's online presence. Review and proofread content to ensure it meets quality standards and follows brand guidelines. Monitor and analyze content performance metrics to inform future content creation and strategy. Skills and Qualifications 3-10 years of experience in content writing or related fields. Strong command of the English language with excellent writing, editing, and proofreading skills. Proficiency in SEO best practices and tools such as Google Analytics and keyword research tools. Familiarity with content management systems (CMS) like WordPress or similar platforms. Ability to adapt writing style to different audiences and platforms. Strong research skills and ability to synthesize complex information into clear, engaging content. Experience with social media platforms and content promotion strategies.

Responsibilities Research industry-related topics Write a clear marketing copy to promote our or clients products/services Coordinate with marketing and design teams to illustrate articles Edit analytical outputs to improve business writing, structure, and style with an eye to clarity and conciseness Proofread written reports and ensure error-free copies of the assigned content Identify customers needs and gaps in our content and recommend new topics Proven work experience as a Content Writer, Copywriter or similar role Experience doing research using multiple sources Familiarity with web publications Strong storyboarding skills are preferred Excellent writing and editing skills in English Ability to meet deadlines

Skill/ Position title Sub skills and details Requirement Level of hire Location Skill: Content Position title: Senior Technical Writer Total exp 7+ A/ SA PAN India Technical Writing 7+ API documentation 2+ Technical documentation 2+ Atlassian Confluence, MS Word 2 skills should have 4/5 Swagger Editor/UI 3/5 rating Knowledge Management Need knowledge HTML, YAML, Agile Working knowledge Notice period can be up to 60 days max. Job Summary We are seeking a Lead Content Writer with 7 to 10 years of experience to join our team. The ideal candidate should have strong expertise in API Documentation and Technical Writing. Experience. Program Management is a plus. This is a hybrid role with day shifts and no travel will be required. The candidate will play a crucial role in creating high-quality technical content that supports our products and services. Responsibilities Develop and maintain comprehensive API documentation that is clear and easy to understand. - Create and update technical documentation, including user guides, manuals, and online help resources. - Collaborate with product managers, developers, and other stakeholders to gather information and ensure accuracy in documentation. - Ensure that all technical content adheres to company standards and guidelines. - Review and edit content created by other team members to ensure consistency and quality. - Stay up-to-date with the latest industry trends and best practices in technical writing and API documentation. - Provide training and support to other team members on technical writing and documentation best practices. - Work closely with the development team to understand new features and updates, and document them accordingly. - Conduct usability testing and gather feedback to improve the quality and effectiveness of documentation. - Manage multiple projects simultaneously and prioritize tasks to meet deadlines. - Use content management systems and other tools to organize and publish documentation. - Ensure that all documentation is accessible and user-friendly for a diverse audience. - Contribute to the continuous improvement of documentation processes and tools.

Were looking for a strategic, hands-on Marketing Head / Product Marketing Manager (PMM) to take full ownership of RazorThinks marketing engine leading go-to-market (GTM) execution, product positioning, and full-funnel demand generation. This is not a brand-only leadership role we need a true operator who can: Translate technical product capabilities into business value Run with lean resources Mentor a team of high-performing marketers Move fast with AI-first marketing workflows Youll own the success metrics across pipeline, lead generation, market positioning, and content velocity. Key Responsibilities GTM Strategy & Positioning Define and drive Virimas GTM playbook for core and AI-enhanced product features Develop compelling narratives that resonate with enterprise IT and security leaders Perform competitor research, market analysis, and ICP refinement regularly Partner with Product, Sales, and Customer Success to ensure message-market fit Demand Generation & Funnel Growth Own the end-to-end marketing funnel from top-of-funnel awareness to SQL handoff Lead multi-channel campaigns across LinkedIn, SEO, email, partnerships, and events Build scalable content engines (owned and performance) aligned to the buying journey Team Leadership & Execution Manage a lean team of content marketers, growth specialists, ops, and web developers Lead by example: write, experiment, and test as needed Foster a high-ownership, collaborative, AI-savvy culture within the team Analytics, Budget & Optimization Set and monitor KPIs: MQLs, pipeline velocity, attribution accuracy, CAC, ROI Own the marketing budget, tool stack, and agency/vendor relationships Champion marketing automation, reporting hygiene, and performance reviews Requirements 8-10 years of experience in B2B SaaS marketing, with at least 3+ in product marketing or GTM leadership Background in technical products, preferably in ITSM, ITAM, CMDB, cybersecurity, or adjacent enterprise IT categories Demonstrated ability to own pipeline, launch products, and work cross-functionally Strong ability to lead and execute from positioning docs to campaign performance reviews Hands-on experience with AI tools (ChatGPT, Copy.ai, Jasper, SEMrush, HubSpot, Visla, etc.) Excellent storytelling, messaging, and communication skills for technical and business audiences Experience working with US counterparts and timezone overlap Experience selling to public sector clients or navigating compliance-driven environments Experience with product-led growth (PLG) motions Background in technical writing

What You ll Be Doing: Planning, organizing, writing, and editing a variety of customerdocumentation. Collaborating with engineers to understand productfunctionalities and features. Creating user manuals, reference guides, and online help content in various formats. Ensuring documentation is accurate, clear, andcomprehensive. Maintaining and updating existing documentation to reflect product updates. Utilizing authoring tools such as FrameMaker and Oxygen to produce high-quality content. The Impact You Will Have: Empower customers to effectively use and optimize Synopsys products. Enhance user experience through clear and accessibledocumentation. Support product adoption and customer satisfaction. Contribute to the success of product releases with timely and accuratedocumentation. Facilitate better communication and understanding between customers and the engineering team. Help maintain Synopsys reputation as a leader in semiconductor IP solutions. What You ll Need: Degree or masters in electronics, science, hardware, computing, software, physics, mathematics, or engineering disciplines. Other technical disciplines considered. 3-5 years of technical writing experience in the software or hardware industry. Excellentproblem-solving skills with strong logical reasoning. Proficiency with authoring tools such as FrameMaker and Oxygen. Excellent English writing and speaking skills.

What You ll Be Doing: Developing and writing user documentation for various Digital and Mixed Signal IPs. Planning, organizing, and editing technical specifications, engineering schematics, application notes, and user guides. Interfacing with the Design Engineering team to collect raw content and transform it into user-friendly documentation. Ensuring strict adherence to style guides and documentation processes. Collaborating with other teams to produce high-quality customer documentation. Contributing to the documentation roadmap and having a significant impact on all customer documentation produced. The Impact You Will Have: Enhancing the usability and accessibility of technical documentation for various IP product lines. Improving customer satisfaction by providing clear and concise user guides and application notes. Streamlining the documentation process and ensuring adherence to style guides. Facilitating better communication between design engineers and end-users through well-crafted documentation. Contributing to the overall success of Synopsys products by providing essential support materials. Driving innovation in documentation practices and setting new standards for technical writing. What You ll Need: Degree or masters in electronics, science, hardware, computing, software, physics, mathematics, or engineering discipline. 3-7 years of technical writing experience in the software or hardware industry. Excellent problem-solving skills and strong logical reasoning. Experience with authoring tools such as FrameMaker. Excellent English writing and speaking skills.

We are seeking a skilled Technical Writer to join our team in India. The ideal candidate will have a strong background in creating user-focused documentation for technical products. You will be responsible for producing high-quality documentation that meets the needs of our users and aligns with our company standards. Responsibilities Research and gather information from subject matter experts to create accurate and comprehensive documentation. Develop user manuals, installation guides, and online help documentation. Edit and proofread content to ensure clarity, consistency, and adherence to company standards. Collaborate with cross-functional teams to gather feedback and improve documentation. Update and maintain existing documentation based on product changes or user feedback. Skills and Qualifications Bachelor's degree in English, Technical Communication, Computer Science, or a related field. 3-5 years of experience in technical writing or a related field. Proficiency in documentation tools such as Adobe FrameMaker, MadCap Flare, or Microsoft Word. Strong understanding of software development processes and technologies. Excellent written and verbal communication skills. Ability to work independently and manage multiple projects simultaneously. Familiarity with content management systems and version control.

What You ll Need: Degree or masters in electronics, science, hardware, computing, software, physics, mathematics, or engineering discipline. 3-7 years of technical writing experience in the software or hardware industry. Excellent problem-solving skills and strong logical reasoning. Experience with authoring tools such as FrameMaker. Excellent English writing and speaking skills.

What You ll Need: Proficiency in presentation creation tools (e.g., PowerPoint) and enterprise content management systems (e.g., SharePoint). Strong understanding of electronic engineering principles and practices across various disciplines. Excellent written and verbal communication skills with the ability to simplify complex technical information. Ability to create and edit multimedia content including presentations, charts, graphics, videos, voiceovers, and animations. Strong organizational and project management skills, with the ability to manage multiple priorities effectively. Who You Are: A team player who can work effectively both independently and as part of a team. An analytical thinker with strong problem-solving skills. Someone with a Bachelors degree in Electronic Engineering, Technical Communication, Education, or a related field (a Master s degree is a plus). An experienced professional with at least 5 years of experience in technical writing, instructional design, or a related field within an engineering environment.

What You ll Be Doing: Developing and maintaining documentation for EDA products used by chip designers and scientists. Planning, organizing, and creating user guides, reference material, and release notes for design engineering audiences. Researching and organizing initial source material into high-quality drafts, including product specifications,training materials, and engineering input. Collaborating with Applications and R&D engineers to solicit feedback and reviews. Implementing good standard writing practices to develop clear and concise technical content. Ensuring documentation is up-to-date with the latest product releases and features. The Impact You Will Have: Enhancing the usability and adoption of Synopsys products through clear and comprehensivedocumentation. Supporting the success of chip designers and scientists by providing them with the information they need to effectively use Synopsys tools. Improving customer satisfaction by addressing their requirements through well-crafteddocumentation. Contributing to the overall quality and reliability of Synopsys products by ensuring accurate and detaileddocumentation. Facilitating better communication and collaboration between engineering teams and end-users. Helping to drive continuous improvement in documentation processes and standards. What You ll Need: Bachelor s or Master s degree in Engineering or Science. 5 to 12 years of technical writing experience in a software product development company. Good knowledge of technical writing standards and processes. Ability to grasp new technology quickly. Excellent written and verbal communication skills. Experience with DITA and XML authoring tools such as Oxygen XML Author. Working knowledge of UNIX or Linux. Experience with electronic design automation (EDA) tools.

What You ll Be Doing: Developing and maintaining documentation for EDA products used by chip designers and scientists. Planning, organizing, and creating user guides, reference material, and release notes for design engineering audiences. Researching and organizing initial source material into high-quality drafts, including product specifications,training materials, and engineering input. Collaborating with Applications and R&D engineers to solicit feedback and reviews. Implementing good standard writing practices to develop clear and concise technical content. Ensuring documentation is up-to-date with the latest product releases and features. The Impact You Will Have: Enhancing the usability and adoption of Synopsys products through clear and comprehensivedocumentation. Supporting the success of chip designers and scientists by providing them with the information they need to effectively use Synopsys tools. Improving customer satisfaction by addressing their requirements through well-crafteddocumentation. Contributing to the overall quality and reliability of Synopsys products by ensuring accurate and detaileddocumentation. Facilitating better communication and collaboration between engineering teams and end-users. Helping to drive continuous improvement in documentation processes and standards. What You ll Need: Bachelor s or Master s degree in Engineering or Science. 5 to 12 years of technical writing experience in a software product development company. Good knowledge of technical writing standards and processes. Ability to grasp new technology quickly. Excellent written and verbal communication skills. Experience with DITA and XML authoring tools such as Oxygen XML Author. Working knowledge of UNIX or Linux. Experience with electronic design automation (EDA) tools.

What You ll Be Doing: Developing and maintaining documentation for EDA products used by chip designers and scientists. Planning, organizing, and creating user guides, reference material, and release notes for design engineering audiences. Researching and organizing initial source material into high-quality drafts, including product specifications,training materials, and engineering input. Collaborating with Applications and R&D engineers to solicit feedback and reviews. Implementing good standard writing practices to develop clear and concise technical content. Ensuring documentation is up-to-date with the latest product releases and features. The Impact You Will Have: Enhancing the usability and adoption of Synopsys products through clear and comprehensivedocumentation. Supporting the success of chip designers and scientists by providing them with the information they need to effectively use Synopsys tools. Improving customer satisfaction by addressing their requirements through well-crafteddocumentation. Contributing to the overall quality and reliability of Synopsys products by ensuring accurate and detaileddocumentation. Facilitating better communication and collaboration between engineering teams and end-users. Helping to drive continuous improvement in documentation processes and standards. What You ll Need: Bachelor s or Master s degree in Engineering or Science. 5 to 12 years of technical writing experience in a software product development company. Good knowledge of technical writing standards and processes. Ability to grasp new technology quickly. Excellent written and verbal communication skills. Experience with DITA and XML authoring tools such as Oxygen XML Author. Working knowledge of UNIX or Linux. Experience with electronic design automation (EDA) tools.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Technical Writer to join our Technical Publications team. Reporting to the Senior Manager, Technical Publications you'll be responsible for: Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences Creating post-sales content and enhance documentation with visuals to support UX and engineering teams Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management Contributing to the creation and maintenance of standards, style guides, and terminology best practices What We're Looking for (Minimum Qualifications) A minimum of 3+ years of experience in technical writing Bachelor’s degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable) Proven experience in writing REST API documentation Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON Proficiency in using tools like JIRA and/or Confluence What Will Make You Stand Out (Preferred Qualifications) Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles Background in network and/or cloud security. Experience with web-based or mobile products Hands-on expertise with HTML5 and CSS #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

The IT IS_AMS_Oracle Database Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Oracle Database Administration domain.

The IT IS_AMS_Oracle Database Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Oracle Database Administration domain.