762 Technical Writing Jobs - Page 30

Job Title: Technical Writer Location: Head Office Varanasi Uttar Pradesh Department: Information & Communication Technology Salary: Negotiable About the role: As a technical writer, you will play a crucial role in our organization by translating complex technical information into clear, concise, and user-friendly documentation. Your primary responsibility will be to create, edit, and maintain various types of technical content, such as user manuals, DFDs, SOPs, SRS, meeting minutes, and other related technical documents. You will collaborate closely with subject matter experts, software developers, and product managers to collect information and ensure accuracy in your documentation. Responsibilities of a Technical Writer: Develop comprehensive documentation that meets organizational standards. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success. Research, outline, write, and edit new content, working closely with various departments to understand project requirements. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration. Use photographs, drawings, diagrams, animation, and charts that increase users understanding. Gather usability feedback from customers, designers, and manufacturers. Revise documents as new issues arise. Skill sets and experience required for technical writers: Proven ability to handle multiple projects simultaneously, with an eye for prioritization. Firm understanding of the Software Development Life Cycle (SDLC) Well-versed in networking and servers. Experience using tools to create documentation (RoboHelp, MS Word) Proven ability to quickly learn and understand complex topics. Previous experience writing documentation and procedural materials for multiple audiences. Superior written and verbal communication skills. Experience working with engineering teams and helping refine content and create visuals and diagrams for technical support content. Eligibility Criteria: Education: BCA, MCA, or B. Tech (CS/IT) or a related field. Experience: 2+ years of experience in Tech writer Skills: Strong knowledge of Technical Documentation, Firm Understanding of SDLC, able to create diagram for technical support content. Communication: Excellent verbal and written communication skills to liaise with technical and non-technical stakeholders. How to Apply: Email Application: Send your CV to hr19@cashpor.in with the subject line: Applying for the position of Tech Writer" CC the HR Team: Include hr20@cashpor.in and hr35@cashpor.in in the CC field. LinkedIn Application: Apply through LinkedIn as well . URL for LinkedIn :- (14) Technical Writer | Cashpor Micro Credit | LinkedIn Await Response: The HR team will contact shortlisted candidates for further steps. Mode of Interview: Technical Assessment Personal Interview If you're an IT professional eager to work in a fast-paced information Security environment , apply now and help us fortify our digital defenses! Regards, Devendra Pratap Singh Sr. Manager - HRD CASHPOR Micro Credit

Value Preposition As a Technical Writer within our Business Intelligence & Risk Reporting team, youll transform complex analytical dashboards, data pipelines, and reporting frameworks into clear, concise documentation. This role combines precision writing with analytical thinking to support regulatory compliance, internal risk oversight, strategic decision-making, and a strong controls environment. You'll also contribute to reporting automation and dashboard development work to support 2nd Line of Defense. Job Details Position Title: Lead Analyst Business Intelligence & Risk Reporting Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: We are a team of skilled professionals with proven expertise in delivering analytical and reporting solutions that transform raw data into actionable insights. With 75% of our team from a risk analytics background and the rest equipped with advanced analytical skills like statistical modeling and machine learning, we ensure data and metrics are timely, traceable, and consistent to drive impactful decisions. Impact Your work will ensure our technical documentation and credit risk reporting meet internal governance and external audit standards (both of which translate into sustaining a strong controls environment). You’ll make complex dashboards and processes understandable to both technical and non-technical audiences, improving transparency, audit readiness, and internal knowledge transfer. Your reporting and development efforts will enhance automation, driving insights from raw data, reduce manual effort, and drive better risk insights. Key Deliverables Create and Maintain Reporting Documentation: Develop detailed and clear user manuals, technical documents, help guides, and tutorials for our dashboard platform, ensuring it is accurate, up-to-date, and easy to understand for users with varying levels of technical knowledge. Internal Collaborate with Cross-functional Teams: Work closely with developers, risk managers to gather insights about the dashboard's features, changes, and dataflows. Explain Complex Concepts: Break down technical concepts and features into simple, digestible content for end-users, including non-technical users. User Guides and Tutorials: Create step-by-step instructions and tutorials to assist users in performing tasks, such as using filters, generating reports, and understanding data visualizations. Documentation for New Features: Continuously update documentation with new features, bug fixes, and UI changes. Data Visualizations: Explain how data is presented in the dashboard, including charts, graphs, and tables, and provide clear instructions on interpreting these visualizations. User Feedback: Collect and incorporate user feedback to improve the documentation's clarity and usefulness. Skills and Qualification Functional Skills: Graduate with 7+ years of experience in technical writing. Understanding of credit risk concepts. Exceptional written communication skills, especially in technical and user guide contexts Ability to interpret complex dashboards, data visualizations, SQL queries, and dataflows. Strong collaboration with risk managers, dashboard developers, data engineers, and auditors. Analytical mindset with an eye for both detail and big-picture context. Technical/Business Skills: Proficiency in documentation tools (Confluence, Word, Markdown, Git-based platforms, JIRA) Familiarity with data analysis and reporting tools (Excel, SQL, Tableau, Alteryx) Experience with version control (Git), data dictionaries. Basic understanding of data warehouses, Data marts, and ETL pipelines is a plus. Relationships & Collaboration Reports to: Senior Manager – Business Intelligence & Risk Reporting (India) Partners: Risk Managers, Risk Associates, developers, and cross-functional teams.

Role- Content Writer Shift- 9am- 6pm Location- Remote Job Description : The technical writer will have the following responsibilities: Writing website blogs on technical topics, including enterprise IT solutions, eLearning, freelancing platforms, and more diversified categories. A deep understanding of cloud computing, AI, business analytics, app development, custom coding, LMS platforms, cybersecurity, and beyond. Conduct independent research to remain aware of the latest technological trends and market demands. Work closely with the digital marketing team to assist them in their campaigns. Come up with content ideas that go beyond articles, and blogs which can help to maximize the lead potential. Requirements A minimum of 3 years of experience in creating technical content for different industry domains. Excellent verbal and written communication skills. Deep knowledge of current SEO trends and techniques. A proven track record in creating content that maximizes the lead potential of the website and overall campaigns.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Senior Technical Writer to join our Technical Publications team. Reporting to the Senior Manager, Technical Publications you'll be responsible for: Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences Creating post-sales content and enhance documentation with visuals to support UX and engineering teams Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management Contributing to the creation and maintenance of standards, style guides, and terminology best practices What We're Looking for (Minimum Qualifications) A minimum of 6+ years of experience in technical writing Bachelor’s degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable) Proven experience in writing REST API documentation Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON Proficiency in using tools like JIRA and/or Confluence What Will Make You Stand Out (Preferred Qualifications) Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles Background in network and/or cloud security. Hands-on expertise with HTML5 and CSS with web-based or mobile products #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Technical Writing & publication for heavy engineering or automotive. Authoring tools such as Adobe InDesign, Adobe Frame Maker & Arbortext Editor. Illustration tools such as Arbortext IsoDraw, Corel Draw, Adobe Illustrator, Adobe Photoshop

About CORE EHS CORE EHS is a globally renowned Safety Management Consulting Organization committed to excellence in workplace safety, compliance, and risk mitigation. With a presence across India and a reputation for innovation in EHS consulting, we deliver end-to-end safety solutions to major industries. Position Overview We are seeking a dynamic and detail-oriented Safety Executive Content Development to join our Corporate HSE Team. This role is ideal for someone who is passionate about safety, possesses excellent written and verbal communication skills in English, and is adept at creating high-quality safety content such as training presentations, safety booklets, research papers, case studies, and audit reports. The ideal candidate will be tech-savvy, research-oriented, and capable of developing engaging and compliant content aligned with international and national safety standards. Key Responsibilities Content Development: Develop high-impact safety training presentations (PPTs) for classroom, e-learning, and blended training programs. Draft comprehensive safety booklets, manuals, SOPs, and quick reference guides. Write and edit safety-related research articles, white papers, and case studies on industrial incidents, best practices, and innovations. Create audit templates, reporting formats, and contribute to technical safety audit documentation. Communication & Writing: Draft professional, grammatically sound, and engaging safety content suitable for a corporate audience. Collaborate with the design and animation team to convert written content into visual formats. Support the corporate team in client proposals, capability decks, and business presentation materials. Research & Benchmarking: Conduct internet research to gather relevant information on safety legislation, best practices, global safety standards (ISO, OSHA, BIS, etc.). Stay updated on emerging trends in industrial safety, digital safety tools, and training methodologies. Coordination & Reporting: Work closely with the Corporate Safety Head and training departments to align content with project and client requirements. Coordinate with field teams and auditors to gather real-time data, feedback, and case material. Ensure timely submission of assigned safety content and maintain records of revisions and approvals. Qualifications & Skills Required Bachelors Degree/Diploma in Engineering or Science with additional specialization in Industrial Safety / Environment / Occupational Health. NEBOSH IGC / ADIS / PDIS or equivalent safety certifications (preferred). 2 to 8 years of experience in safety content development, technical writing, or safety training. Excellent command of written and spoken English . Strong computer skills MS PowerPoint, Word, Excel, and Google Workspace; familiarity with design and e-learning tools is an added advantage. Ability to research and simplify complex safety topics into easy-to-understand materials. Passion for EHS and a proactive approach to knowledge-building and content innovation. Interested candidates who can join immediately will be given preference. submit CV via WhatsApp or call at 9227695202

Review and edit video captions for accuracy and clarity. Provide feedback, follow guidelines, and ensure quality. Requires English fluency, attention to detail, and 3+ years of writing/editing experience. Remote, flexible, 20+ hrs/week, PST overlap.

Role & responsibilities Communications activities: (30%): Develop and implement communication plans for EIT projects and initiatives. Create and distribute content via newsletters, emails, intranet, presentations, and Viva Engage. Translate complex technical information[NI1] into user-friendly language for non-technical stakeholders. Manage the P&T department's communication calendar to ensure timely messaging. Serve as a liaison between P&T and other departments to facilitate effective communication. Monitor stakeholder feedback to refine communication strategies and content. Maintain and update P&T content on the intranet and other platforms. Organize and facilitate P&T workshops, webinars, and training sessions. Support crisis communication efforts during Major Incidents or outages. Stay informed on Technology communication trends and best practices to enhance the department's efforts. Software Asset Management and Renewals (60%) Serve as a key player in managing software assets, ensuring compliance, cost-effectiveness, and efficiency. Utilize Power BI and Alteryx for data analysis and visualization to provide insights into software asset management. Collaborate with cross-functional teams to gather, analyze, and interpret software asset information. Manage and oversee the software licensing process to ensure compliance with legal and organizational policies. Track and maintain an inventory of software licenses and renewals, ensuring timely renewals to avoid lapses. Collaborate with P&T and procurement teams to forecast software needs and budget for upcoming license renewals. Educate and advise stakeholders on software licensing terms, usage rights, and compliance requirements. Develop and implement procedures for software audits to ensure compliance with licensing agreements. Maintain accurate records of software usage and licensing agreements for audit and reporting purposes. Identify opportunities to optimize license usage and reduce costs through consolidation or alternative solutions. Respond to internal queries regarding software licensing issues and provide guidance as needed. Stay updated on industry trends and changes in software licensing to inform strategic decisions. Process Improvement and Innovation (10%): Continuously evaluate and recommend improvements to software asset management processes. Experiment with different tools and methodologies to enhance efficiency in software asset tracking. Stay informed about industry trends and emerging technologies in software asset management Preferred candidate profile Educations & Professional Certification (Required and/or Preferred) Excellent organizational and time management skills in order to manage multiple / competing priorities to conclusion Work Experience At least 5 years of technical and creative writing experience Experience working in technology sector and/or with digital business solutions Technical skills & Specialized Knowledge Proactively anticipates and manages client expectations by: communicating expected timelines prioritizing activities and raising any issues or risks gaining consensus on what needs to be done Strong understanding of the complexities associated with financial reporting and governance within a large organization Experience in establishing, monitoring and reporting performance indicators and performing ROI analysis General Attributes Exceptional critical thinking skills and attention to detail. Excellence in customer service, positive, proactive can do attitude, strong interpersonal and communication skills Assertiveness to obtain completion of project tasks and next steps by team members that sit outside of Insights & Reporting or completely outside of Products & Technology Able to work independently with minimal supervision Excellent discretion when dealing with sensitive information. Flexible and able to work with a wide range of cultures, understanding social, economic and cultural differences between the stakeholders we work with A self-starter who is quick to learn and apply new concepts. Accepting and willing to take on both complex and simple tasks. Communication/ Interpersonal Skills Excellent English verbal and written communication skills with the ability to communicate effectively with senior managers and directors within the firm Demonstrates professional attitude, discretion, integrity and tact at all times Is attentive to detail and makes sure no balls are dropped and can manage in an ever-changing environment Customer/ Client Service Exceptional client relationship skills & understanding of client needs is required and proactively communicate with clients (internal & external) to meet deadlines. Self-starter who is able to manage their own time / work, work well under pressure, prioritize and meet tight deadlines. Stakeholder management skills, including navigating pushback, advocating for your ideas, and willingness to change course quickly Problem Solving/ Judgement/Decision Making Ability to prioritize, manage time, multi-task across many assignments, create deliverables and delegate to others as well as monitor their work for completion Accountability/ Impact of Decisions This individuals work will contribute to the high functioning team and ensure that all areas of the team are moving forward Decisions made by this role impacts their own work, further impact of error is mitigated Shift:2pm-11pm

Position overview As a Senior Creative Content Writer, you play a pivotal role in crafting and leading the content strategy of our organization, ensuring alignment with brand objectives and audience engagement goals. You not only produce high-quality and compelling content but also provide strategic direction to the marketing team. Your responsibilities include developing and maintaining a consistent brand voice, overseeing the creation of various content types, and collaborating with cross-functional teams such as marketing, SEO, and design. As a professional Sr. Creative Content Writer, you bring creativity, a keen understanding of the target audience, and a mastery of storytelling to elevate the brand through written communication. Effectively create and communicate organizational messages to the intended audience through web page content, blog posts, whitepapers, social media content, or other forms of digital and print marketing material. Our preference is original content over AI-generated content. Key responsibilities You should be responsible for creating compelling TG-centric content for web pages, blogs, articles, advertisements, product descriptions, white papers, case studies, PPTs, and social media posts for our clients in multiple domains . You should understand the target audience and eventually produce content accordingly. You should conduct in-depth research on industry-related topics in order to develop original content. You should assist the marketing team in developing content for advertising campaigns. You should proofread the content for errors and inconsistencies. You should edit and polish the existing content to improve readability. You should conduct keyword research and apply SEO best practices to increase traffic to the company website. Mandatory skills Proofreading. Convert technical writing to easy and clear summaries. Understanding of data presentation. Research topics online and offline. Web/blog/brochure/press release/articles content writing. Understanding of SEO and keywords. Content strategy and understanding digital marketing including social media trends. Required soft skills Creativity: Unleashing and applying creativity to generate unique and engaging content across various platforms. Strategic thinking: Ability to align content creation with overarching marketing and business strategies, ensuring that the content serves broader objectives and resonates with the target audience. Storytelling skills: Strong storytelling abilities to captivate and connect with the audience emotionally, creating narratives that leave a lasting impact. Adaptability: Being open to new ideas, trends, and industry shifts, and adapting writing style to suit different platforms and audiences. Collaboration: Effective collaboration with cross-functional teams, including designers, marketers, and subject matter experts, to ensure a cohesive and integrated approach to content creation. Should know how to use AI tools like ChatGPT and Jaspar, Bard, etc Communication: Clear and concise communication skills to convey complex ideas in a compelling and accessible manner, whether in writing or verbally when presenting ideas to team members or stakeholders. Attention to detail: Meticulous attention to detail in grammar, syntax, and overall writing quality to maintain a high standard of content excellence. Research skills: Strong research skills to gather information on diverse topics and industries, ensuring the accuracy and depth of the content produced. Time management: Effective time management to meet deadlines and handle multiple projects simultaneously, without compromising the quality of the creative output. Open-mindedness: Willingness to accept feedback and iterate on content based on input from peers, supervisors, or audience responses, fostering a continuous improvement mindset. Empathy: The ability to understand and empathize with the audience, tailoring content to meet their needs and preferences. Innovation: A mindset for innovation, pushing boundaries to create content that stands out in a crowded digital landscape and embraces emerging trends. SEO awareness: Basic understanding of SEO principles to optimize content for search engines without compromising its creative and engaging aspects. Brand understanding: Deep understanding of the brand s voice, values, and messaging to ensure consistency across all content produced. Benefits Competitive salary based on experience and skills. Ensuring work-life balance for employees. Opportunities for professional growth and development. A collaborative and creatively stimulating work environment. Access to the latest design tools and technologies. The chance to work with a diverse range of domestic and international clients.

Hi, Greetings from Summa Linguae Technologies! As discussed we are looking for a German language expert with B2/C1 proficiency with technical authoring and Illustrator experience. German Authoring Illustration Parts Catalogue for German Project German Translation Duration- 6 months (May extend)on Mayflower Language services Pvt ltd- Bangalore Location-bglr, hyd, remote- Interested please share your updated profile.

Senior Engineer - Technical Documentation Bangalore, Karnataka, India Type (Hybrid) Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Technical Documentation Engineer, youll be part of our Systems and Equipments team working as a hybrid employee. Youll get to: Design, create, verify, and publish customer service manuals and operations manuals for technical products using the processes that ensure accuracy, quality, adherence to writing standards. Research and localization of further documents related to service manuals and Operation Manuals. Publishing service manual with Catalog Creator and maintaining our web server. Monitor and respond to customers using a variety of mechanisms to address customer feedback and ensure that content meets their needs. Provide administrative support to the technical documentation department. Compile and publish customer specific information on a web server. Obtaining and coordinating of order information in cooperation with other departments. Initiating, proceeding, and verifying of documentation translations. The Person: You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: Completed commercial training or minimum of 5-8 years professional experience in the technical writing. Experience with DITA and XML based content management systems (preferably Schema ST4). Experience with Adobe creative cloud, InDesign, Illustrator and photoshop. Good knowledge of PTC Windchill and TID Catalog Creator preferred. Excellent level of computer literacy and proficient in MS Office. Excellent communication skills and empathy in dealing with national and international colleagues and business partners. Fluent in English and German language (C1 preferred) High service orientation and friendly demeanor. Structured way of working and own good organizational skills. Knowledge in Excel VBA and SQL queries. And More: We want our company to be a place youll want to be and stay. Being part of our team means youll get to: • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. • Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university. • Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for diversity, equity, and inclusion. • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. Whats more, youll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past, we have so much further to go. Thats where you come in. Join us!

You MUST be located in the NCR region, and be able to come into the BPTP Capital City, Noida office minimum 2 days per week. In this role you can expect to: Reproduce and debug customer issues by using or building test environments and tools. This is what you do the majority of your time in this role Triage and solve incoming support requests via Zendesk within SLA, including high-severity urgent cases Document and record all activity and communication with customers in accordance to both internal and external security standards Attend weekly/bi-weekly product engineering meetings to discuss issues pertinent to support Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer debugging calls Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve process and tools for normal, repetitive support tasks Periodic on-call rotation for Secure Backline Tickets/Escalations/On-call Support for Sev1/Sev0s : The Backline team is not necessarily an escalation team but will help out with technical escalations as needed instead of handling all commercial escalations like most of the traditional escalation teams. Backline needs to help out with any complex tickets where the troubleshooting methods are exhausted OR Core TSEs needs a second set of eyes to work on complex issues Mentoring: All new hires will be initially onboarded by the Backline team and involve a team member from the Core team based on the new hire s requirements. Weekly 1-1s will be scheduled with the new hire and will focus on making them comfortable, familiar with the workflows/processes, and providing technical assistance as needed. Milestones will be reviewed and guidance will be provided to help overcome any roadblocks in meeting them Training/Release readiness: Work on delivering one training per month as a team goal and also work with the team on Bring Your Questions sessions and drive them effectively. Also, assist on release readiness planning and deliverables. Knowledge Sharing: Work on SOP/Troubleshooting guides/Restoration procedures that would help reduce MTTR. Tooling: Reproductions/Adoption of Tool/Scripts needs to be built by Backline or work with the QTI team on it. Interface with Engineering: Able to represent Vault team with engineering on escalations, bug triage and development sync meetings etc. Process improvement: Improve processes for Vault team to reduce MTTR and also to enable team with reduction in blockers for efficiency. Communication: Able to deliver global communication on Known issue alerts and work closely with other regions on initiatives. Continuous self technical improvement that will enhance competency levels that also include certifications. 30 days: Provision and bootstrap a Vault cluster without assistance. Holistic understanding of Vault/Vault Enterprise and the interaction with other products within the Hashicorp Product Suite. Begin preparation for the Vault Certification Exam. Complete the Vault Certification Exam 60 days: Ride along on 1-2 live customer debugging calls Effectively triage and respond to all severity inquiries independently. Contribute to Support 1 Knowledge Base articles. Complete 10 Support Tickets with the guidance of more senior team members. Effectively triage customer support tickets and understand the difficulty of tickets being submitted. Begin working on Sev 2 tickets towards the end of the first 60 days. 90 days: Respond to Sev 1/production down issues with minimal assistance. Independently find points of error and identify root cause by examining log files. Create ongoing KB articles that will benefit all customers, 1 article per month. Meet performance goals set by management for ticket closure per month, SLA, and CSAT. Start preparing for Vault Professional Certification and try to acquire it within the probation period. You may be a good fit for our team if you have: 9+ years of DevOps Engineering, Software Engineering, or System Administration experience. 5+ years of experience in product support engineering. Strong customer management skills and enterprise-level support experience. Experience with scripting tools of choice to help automate the reproduction environments (E.g. Bash or Terraform ) Ability to read complex code for troubleshooting and familiarity with Github. Experience with REST APIs and command line tools. (E.g. Postman , Shell etc.) Experience in troubleshooting and resolving urgent, high-visibility technical problems in alignment with internal processes. Proficient in working within Linux-based environments. Experience in authentication protocols such as OIDC , LDAP , AD and Kerberos etc. Experience with Cloud providers (AWS, Azure, GCP) & cloud native landscapes Basic understanding of RDB & no-SQL type databases Security inclined with an interest in identity, access & secrets management. Experience in basic network troubleshooting and commands. Strong understanding of Docker and Kubernetes. Good understanding of SSL/TLS and OpenSSH. Good understanding of Linux environment and commands for effective troubleshooting and log analysis. Experience with Vault Enterprise is a huge plus. Experience with GoLang is preferred. Certification in HashiCorp Vault Associate or equivalent knowledge would be a plus. Administrator level certification in Azure , Aws , GCP or Kubernetes would be a plus. Well organized, zeal to learn, excellent work ethic, attention to detail, self driven and motivated with the ability to deliver technical sessions whenever there is a need. Strong written and verbal communication skills. (Technical writing experience is a plus). Bachelor s degree in Computer Science or IT, Technical Writing, or equivalent professional experience.

Job Area: Engineering Services Group, Engineering Services Group > Technical Communications - Writing General Summary: Minimum qualifications: Bachelor"™s degree in engineering, Computer Science, Communications, English, or related field 5 to 8 years of experience writing and editing hardware or software content for developer audiences Experience in document development, with demonstrated writing, editing, formatting, design, and proofreading skills Knowledge of DITA, XML, or markup languages (e.g. HTML), Web content development and document delivery Familiarity with graphics packages -- Adobe Illustrator and Microsoft Visio Skilled in Microsoft suite of applications Excellent attention to detail, with the ability to work in a fast-paced, dynamic environment Experience in integrating AI into work processes including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the writing function. Desirable: Experience with Developer Documentation Knowledge of Content Management Systems - Working knowledge of Perforce/GitHub Web content development and document delivery, JIRA and Confluence, Sphinx and RST, Markdown Ability to understand chipset layout/circuit design, connected systems, CPU architectures, digital interfaces Video creation and editing Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, Communications, English, or related field and 4+ years of experience writing and editing software and/or hardware documentation and content, or related work experience. OR Associate's degree and 6+ years of writing and editing software and/or hardware documentation and content, or related work experience. OR High School diploma or equivalent and 8+ years of writing and editing software and/or hardware documentation and content, or related work experience.

Job Area: Engineering Services Group, Engineering Services Group > Technical Communications - Writing General Summary: Bachelor"™s degree in engineering, Computer Science, Communications, English, or related field 5 to 8 years of experience writing and editing hardware or software content for developer audiences Experience in document development, with demonstrated writing, editing, formatting, design, and proofreading skills Knowledge of DITA, XML, or markup languages (e.g. HTML), Web content development and document delivery Familiarity with graphics packages -- Adobe Illustrator and Microsoft Visio Skilled in Microsoft suite of applications Excellent attention to detail, with the ability to work in a fast-paced, dynamic environment Experience in integrating AI into work processes including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the writing function. Desirable: Experience with Developer Documentation Knowledge of Content Management Systems - Working knowledge of Perforce/GitHub Web content development and document delivery, JIRA and Confluence, Sphinx and RST, Markdown Ability to understand chipset layout/circuit design, connected systems, CPU architectures, digital interfaces Video creation and editing Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, Communications, English, or related field and 4+ years of experience writing and editing software and/or hardware documentation and content, or related work experience. OR Associate's degree and 6+ years of writing and editing software and/or hardware documentation and content, or related work experience. OR High School diploma or equivalent and 8+ years of writing and editing software and/or hardware documentation and content, or related work experience.

Job Overview Individual contributor who is fully proficient in applying subject matter knowledge for a professional discipline. Works under limited supervision. Essential Functions Acts as a Regulatory Team Leader on more complex projects, which may include technical writing; Prepares and/or reviews regulatory documentation in area of expertise, as appropriate; Establishes relationships with many customers; may meet face to face without rest of the team to discuss regulatory issues, present lessons learned and discuss customer comments; Acts as an SME/ expert in Regulatory knowledge in Chemistry, Manufacturing and Controls/ Lifecycle Maintenance/ Marketing Authorization Transfers/ Labeling/ Publishing as applicable; Understands the Scope of Work, deliverables and management of budget for any given project and manages workload as appropriate; May give guidance to junior colleagues, including feedback on the quality of technical documents, and may assist in their training and development; May present to clients on complex regulatory processes at large full service bid defense meetings by phone or in person; May act as reviewer for regulatory standard operating procedures, as assigned and appropriate; May prepare and deliver regulatory training to IQVIA small groups or individuals; Performs other tasks or assignments, as delegated by Regulatory management; Qualifications Bachelors Degree Degree in Lifescience or related discipline Req Or Masters Degree Degree in Lifescience or related discipline Req At least 3-4 years relevant experience Good understanding of the Research and Development process (Chemistry, Manufacturing & Controls, Preclinical and Clinical), laws and related guidelines, as appropriate; Possesses a specific regulatory or technical expertise; Good, solid interpersonal communication (oral and written) and organisation skills; Ability to establish and maintain effective working relationships with coworkers, managers and clients; Strong software and computer skills, including Microsoft Office , publishing applications and tools, as applicable; Demonstrates self-motivation and enthusiasm; Ability to work on several projects, with direction from senior staff as appropriate; Ability to follow standard operating porcedures consistently; provides independent thought to assist in process improvements; Ability to make decisions on discrete tasks under senior supervision; Requires advanced knowledge within a specific discipline typically gained through extensive work experience and/or education; Makes adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of job area; Problems faced are general and may require understanding of broader set of issues, but typically are not complex; Ability to adapt quickly to a rapidly changing environment; Applicable certifications and licenses as required by country, state, and/or other regulatory bodies . We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com

Job Description Job Purpose Do you want to join an international team working to expand on the largest end to end US mortgage platformThis is an opportunity to build a career building out a platform focused on : Developer enablement Security Reusable tooling Communication We build the cool, stable foundation that helps our application, partner and lender developers build new and innovative products to help borrowers realize the dream of home ownership. Responsibilities Work under the direction of a product manager to break down requirements and author user stories with complete acceptance criteria for development and QA teams to execute As new solutions are developed, work with product and engineering teams to author processes to define repeatable use of components Work with implementation team and product manager on go to market documentation for external consumption and integration Work with product manager to define priorities for scrum team work to accomplish commitments Work within one or more scrum teams, providing direction to teams working on implementation and testing of assigned features Work with implementation teams to estimate efforts associated with new work Experience with agile development methodologies and product management practices Knowledge and Experience 5+ years of experience Undergraduate degree required - Computer science preferred, but can be combination of some CS knowledge with business Good technical writing skills - working with developers to be able to write documentation for developers to get rapid and high quality integration with platform APIs. Good interpersonal skills Strong problem-solving skills Mortgage industry experience (preferred) or financial services industry experience Familiarity with cloud-based platforms and technologies (preferred) Experience with agile development methodologies and product management practices (preferred)

Your Role and Responsibilities Develop and maintain clear, concise documentation for AI Center of Excellence (IBM Infrastructure). Publish comprehensive, customer-facing technical documentation including concept, reference, and task-oriented documentation for product interfaces (UI, CLI, and API). Collaborate with developers, designers, project managers, and support teams to gather technical information and “proactively” document new features and updates. Adhere to IBM style guides, consistently maintaining high-quality standards. Manage GitHub content repositories, ensuring regular updates to reflect service changes, new documentation, and customer feedback. Utilize tools such as Visual Studio Code, Acrolinx, GitHub, Jira, Slack, Figma, OneDrive, and others to communicate with teams and produce documentation. Review and understand source materials to draft initial versions of new or updated features. Host technical reviews and test procedures to ensure that the content is technical accurate. Required education Bachelor's Degree Required technical and professional expertise Required Technical and Professional Experience Strong technical writing skills. Proficiency with documentation languages, tools, and content management systems, such as Markdown and GitHub. Effective communication skillsverbal, written, and oral. Ability to work collaboratively in a fast-paced environment. Skilled in deciphering technical documents and writing from a user perspective, explaining the features in a manner easily understood. Capacity to quickly adapt to new tools in the constantly evolving environment and deliver high-quality work on time. Preferred technical and professional experience Preferred Technical and Professional Experience Knowledge about Cloud technologies and emerging AI trends.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5’s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5’s SaaS-based offerings. Qualifications Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management Understanding of Document as Code methodologies and their application in technical writing Proficiency in using GitLab for version control and collaboration on technical documents Skilled in editing and formatting documents using Markdown Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content Strong analytical and problem-solving skills to accurately convey complex technical information Excellent written and verbal communication skills to collaborate effectively with cross-functional teams Experience with multi-cloud environments and the ability to explain related concepts to a technical audience Commitment to maintaining high standards of accuracy and consistency in all technical content produced Adaptability to work in a fast-paced environment and manage multiple projects simultaneously Responsibilities Develop and maintain high-quality, technical content for F5’s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5’s SaaS-based solutions Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement Conduct regular content audits and updates to ensure all information remains current and aligned with F5’s product offerings and market changes Optimize content for search engines (SEO) to improve visibility and accessibility for F5’s target audience Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content Participate in the planning and execution of content marketing campaigns to promote F5’s technical resources and solutions Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

About The Role : Job TitleTechnical Writer Location Pune, India Corporate Title Assistant Vice President Role Description Do you enjoy being part of the team who are delivering the latest innovation? Do you have experience as a technical writer whose task is to convey complex information in simple terms to an audience of the public or a very select group of readers? If so, were looking for someone like you to help us deliver our vision for network automation services. As a Technical Writer , youll be an integral part of the Network Services Automation team based in Pune/Bangalore. We are a new team with seriously big ambitions. Youll help us achieve our goal of network automation which will allow faster time to market, reduce operational costs and increase productivity. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Writing and editing easy-to-understand user interface text, online user manuals, guides, and handbooks. Create and maintain the information architecture. Collaborating with developers and engineers to collect information. Ensuring technical accuracy and clarity. Updating and maintaining documentation as products evolve. Conducting research and gathering data. Compiling and evaluating data. Composing and revising technical material. Managing revisions and input. Analyse existing and potential content, focusing on reuse and single-sourcing opportunities Organizing the workflow for documentation. Your skills and experience Degree in Computer Engineering, Business Administration or related field. A minimum of 5+ years of experience as a technical writer of software documentation. Proficient in various Publishing and Authoring tools. Ability to deliver high quality documentation paying attention to detail. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures. Excellent written skills in English. Strong working knowledge of Microsoft Office. Basic familiarity with the SDLC and software development. Good experience working with tools like Jira, Confluence etc. Fundamental Analytical skills (including tools like SQL and Excel) and conceptual thinking skills. Experienced with concepts like Agile Methodologies. Understanding of networking domain and technologies is an add-on. Exceptional Communication and Interpersonal Skills. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Greetings from Tamilnadu Advanced Technical Training Institute (TATTI)! We are seeking a highly knowledgeable and experienced Subject Matter Expert (SME) in PySpark and Scala to support the design, development, and/or delivery of a comprehensive training program. This role combines the power of Python programming through PySpark with the performance and scalability of Scala on the Apache Spark platform. Requirements Proven expertise in Apache Spark , particularly with PySpark and Scala . Solid understanding of data engineering concepts, distributed computing, and Spark internals (RDDs, DataFrames, Spark SQL, etc.). Proficiency in Python and Scala programming languages. Prior experience in teaching , course development or technical writing is a plus. Excellent communication and presentation skills. Preferred Qualifications Industry certifications in Spark or related technologies. Familiarity with curriculum standards for professional or academic training. What We Offer Flexible work schedule hours Opportunity to shape high-impact learning experiences Collaborative and supportive environment How to Apply Please upload your updated CV/resume to the link.

Job Description Job Purpose Do you want to join an international team working to expand on the largest end to end US mortgage platformThis is an opportunity to build a career building out a platform focused on : Developer enablement Security Reusable tooling Communication We build the cool, stable foundation that helps our application, partner and lender developers build new and innovative products to help borrowers realize the dream of home ownership. Responsibilities Work under the direction of a product manager to break down requirements and author user stories with complete acceptance criteria for development and QA teams to execute As new solutions are developed, work with product and engineering teams to author processes to define repeatable use of components Work with implementation team and product manager on go to market documentation for external consumption and integration Work with product manager to define priorities for scrum team work to accomplish commitments Work within one or more scrum teams, providing direction to teams working on implementation and testing of assigned features Work with implementation teams to estimate efforts associated with new work Experience with agile development methodologies and product management practices Knowledge and Experience 5+ years of experience Undergraduate degree required - Computer science preferred, but can be combination of some CS knowledge with business Good technical writing skills - working with developers to be able to write documentation for developers to get rapid and high quality integration with platform APIs. Good interpersonal skills Strong problem-solving skills Mortgage industry experience (preferred) or financial services industry experience Familiarity with cloud-based platforms and technologies (preferred) Experience with agile development methodologies and product management practices (preferred)

Content creation, Enhancement, and Course production Creation of course design structure, storyboard, and e-learning materials describing the learning objectives. Understanding and applying technical writing skills to make the content production-ready Understand the importance of BLP pedagogy and implement it accordingly Use memorable and effective visuals as a powerful instructional tool that drives learner engagement and efficiently fulfills the learning objectives Describe the purpose of the course and the technology to the learners, the reason for selecting it, how it is benefiting their learning, and the expected learning outcomes Create realistic scenarios that reflect the realities and the challenges of the learning process Make sure to absorb, apply, and evaluate the content in terms of technical aspects Simplify and explain technical concepts to target the rural learners, also in mind Add the supporting documentation required for the course to help the learners. Ensure to add content to upgrade the skills through BLP programs. Research and add terms and definitions, flashcards, and other examples wherever applicable to make the content rich Enhance the course to become highly value-added assets to enable the learners to make them industry-ready. Perform QA on the BLP platform, ensuring content/pedagogy is according to the IEEE standards Content creation specific activities include: Develop appropriate content for the lecture videos given by content partners Convert audio files into technical content Add lab videos and supporting lab manuals Develop individual lab manuals Verify each chapter of a course Create a particular chapter s audio script Work with voice-over artists to get the voice recordings Verify the same, and get it integrated, and verify the audio synchronization Get the SCORM package compliant with the platform Post eLearning development, get the content reviewed by the IEEE SMEs, and launch the course Test and validate the lab testing kits for the specific courses Final or Pre-Final year students of: Bachelor of Engineering (BE/B.TECH) Bachelors or Masters of Business Administration (BBM/BBA or MBA) Bachelors or Masters of Computer Applications (BCA or MCA)

Key Responsibilities: • Document Creation: Develop high-quality technical documentation, including user guides, manuals, tutorials, and online help documentation. • Collaboration: Work closely with engineering, product management, and QA teams to gather information and ensure accuracy in documentation. • Research: Understand complex technical concepts and products to effectively communicate their functionality and usage. • Editing and Review: Review and edit documentation for clarity, consistency, and adherence to company standards and style guides. • User Focus: Conduct usability testing and gather feedback to enhance the user experience of documentation. • Tools and Software: Utilize documentation tools (e.g., Markdown, Confluence, MadCap Flare) and content management systems to produce and manage documentation.

We are looking for a skilled Content Writer with exceptional English writing and research abilities to create engaging, well-structured, and customer-friendly content. The ideal candidate should have a strong command of English content writing , excellent research skills, and the ability to produce original, high-quality content for various platforms. Key Requirements: Excellent written and verbal English skills with strong grammar and vocabulary. A Masters/Graduate degree in English or Journalism (preferred but not mandatory). Proven ability to write compelling, creative, and customer-focused content . Strong research skills to gather insights and generate informative, engaging content. Job Responsibilities: Generate creative, engaging, and customer-friendly content aligned with brand voice and objectives. Research and develop well-structured, long-form articles and website content. Leverage news, trends, events, and seasonal topics to create relevant content campaigns. Ensure all content is original, grammatically accurate, and plagiarism-free (CopyScape approved) .

Job Description About Us As part of market leading ERP Cloud, Oracle Fusion Cloud Financials is a global financial platform that connects and automates your financial management processes, including Payables, Receivables, Fixed assets, Expenses, and Reporting. Oracle Fusion Financials offers a broad suite of AI powered modules and capabilities designed to empower Modern Finance and deliver customer success with streamlined processes, increased productivity, better data to increase forecasting accuracy, shorten reporting cycles, simplify decision-making, and better manage risk and compliance. We are an agile team singularly focused on helping our customers succeed. We seek out to implement imaginative and strategic, yet practical solutions and take measured and necessary risks while putting customers first. The Fusion Financials Service Assurance Engineering team is looking for passionate, innovative, high caliber, team-oriented individuals in testing of modern business cloud-based AI powered Fusion Financials for Credit to Cash, Procure to Pay, Accounting, Budgetary controls etc. You will be part of a team of smart, motivated and diverse group of people working on test engineering for complex business processes. Role You will be responsible for designing, implementing, and managing the functional test suites for validation of software features, enhancements, and fixes that are made to the product. As a functional Service Assurance Engineer, you will work closely with product management and product development to review functional designs and convert them to end to end test flows that will ensure that the designs are implemented, and work as expected. In this role, you will also interact with other functional Service Assurance Engineers and Product Managers from cross product teams on validating and testing the complete end to end integrated business flows across multiple products in Fusion Applications. You will collaborate with automation engineers to convert the test flows to automated test suites that will be run regularly within the Continuous Integration, Continuous delivery pipeline. As a functional expert, you will review customer requirements and ensure customer success for customers and partners. Engineering of test strategy, test designs and test specifications for next generation AI/ML features will be part of this journey. Skills Ideal candidate must have functional, implementation experience on Fusion Applications, or Oracle E-Business Suite or similar Enterprise Software applications. Minimum 6 years of relevant industry experience Qualifications of Chartered Accountant/Institute of Cost and Works Accountants of India (ICWA), Master's in Business Administration-Finance, BTech/MTech Proven work experience as a Chartered Accountant, Cost Accountant or similar role Thorough knowledge of accounting procedures, controls, processes, and in-depth understanding of Generally Accepted Accounting Principles (GAAP) Experience with accounting software Programming experience will be a plus Automation knowledge and experience will be an added advantage Technical hands-on experience using Java and Selenium will be an added advantage Excellent analytical skills with attention to detail Interact with supervisors and/or functional peer group managers including senior management Demonstrate strong technical writing and verbal communication skills Ability to manage multiple projects and priorities in a dynamic environment Career Level - IC4 Responsibilities Responsibilities As a member of the Service Assurance Engineering team, you will be responsible for the development and testing requirements for one or more functional areas. The responsibilities include: Will work as an individual contributor in multiple products in Fusion ERP Financials Functional expert knowledge of ERP Financials products Analyse functional designs to engineer test data for feature functionality Develop test strategy, testware specification documents for new features Provide feature designs with test steps for automation in CI/CD pipeline Provide data driven requirements for automation coverage, resiliency, scalability, reliability, performance specifying both positive and negative testing techniques Define quality metrics to be utilized during development, testing and deployment of testware Hands on testing of completed new features and enhancements Deliver testware in Agile Sprint development cycles Accelerate testing deliverable through innovative tools and automation Mentor team members on functional products sharing expert knowledge Work in collaboration with development, product management, automation and release engineering teams This position is open for work locations - Hyderabad, Bengaluru Key traits required for the profile: Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. Self-driven, highly accountable, ability to go above and beyond, Customer orientation and keen to explore and learn on the job, open to change