769 Technical Writing Jobs - Page 21

At Amazon, were working to be the most customer-centric company on Earth. To get there, we need talented, bright, and data driven people. If youd like to help us build the place to find and buy anything online, this is your chance to make history. Within Amazon s Workplace Health Safety team, The Employee Safety Experience (ESE) team is seeking an analytical and detail-oriented candidate. This is an exciting opportunity to join a team in a huge growth area for Amazon. The vision of this team is to build an Amazon safety experience that is responsive to our employees needs and actionable by our leaders. One of the vertical of ESE is The Business and Program Analysis team with focus on providing technical guidance and thought leadership on all ESE programs from ideation through execution. As part of the team, the Program Manager (PM) develop framework to measure the key performance indicators (KPIs) of the program; coordinate with teams to prioritize work/tasks, manage timelines and deliverables of the programs, and partners with the tech team on data sources and development of dashboards. An ideal candidate is one who has robust project management skills, enjoys handling quantitative and qualitative information, performs critical thinking, identifying gaps/opportunities/focus areas to enhance the effectiveness of the program and/or propose solutions to improve safety culture. Organization skills - demonstrated ability to work independently, improve project and process efficiency to ensure on time and first-time right deliverables. The PM escalates problems or variances in the operating plan to the relevant owners and follows through on resolutions to ensure they are delivered. The PM coordinates with teams to prioritize work/tasks, manage timelines and deliverables of the team, and partners with the tech team on data sources and development of dashboards. Communication skills - ability to communicate (written and spoken). Demonstrated ability to effectively engage with business leaders, providing clear, concise communications on programs/proposals, conduct statistical analysis to validate the assumptions and hypotheses, recommends calculation methodologies to evaluate impact, and builds a communication framework. Responsibilities include, but are not limited to: Develop performance metrics to assist with driving business results. Lead initiatives to identify and eliminate root causes of defects in order to drive efficiency Build strategies on the future state of program and ideate on key initiatives for program improvement. Work with technology teams to contribute towards development/ improvement of portals, dashboards and online tools including logic validation. Systematically escalate problems or variance in the operating plan to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Excellent communication, both verbal and written as you will be required to convey updates on issues, operational status and business drivers as needed throughout the activity cycle and during daily/weekly reviews. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards on the key drivers of our business. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Prepare and deliver business reviews to the senior management team regarding progress and roadblocks Write comprehensive proposal/ presentation documents on program components. Skills Strong project management skills Strong technical aptitude in understanding data and reporting insights Competent business and technical writing skills along with oral communication Experience with use of digital tools for project management, document control and data visualization (Advanced MS Excel proficiency, Sharepoint, Visio, Tableau/QuickSight) Working knowledge of Safety and Operations Strong analytical interpersonal skills Attention to detail and organizational skills Mentors and trains team members to drive team efficiency Responsibilities include, but are not limited to: Develop performance metrics to assist with driving business results. Lead initiatives to identify and eliminate root causes of defects in order to drive efficiency Build strategies on the future state of program and ideate on key initiatives for program improvement. Work with technology teams to contribute towards development/ improvement of portals, dashboards and online tools including logic validation. Systematically escalate problems or variance in the operating plan to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Excellent communication, both verbal and written as you will be required to convey updates on issues, operational status and business drivers as needed throughout the activity cycle and during daily/weekly reviews. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards on the key drivers of our business. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Prepare and deliver business reviews to the senior management team regarding progress and roadblocks Write comprehensive proposal/ presentation documents on program components. - Bachelor s degree in any discipline - 2+ years of professional work experience in data-driven business operations processes with focus on workplace safety - Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise - Advanced skills in MS Excel, working with large and complex datasets - Experience gathering business requirements and developing dashboards to surface meaningful key performance indicators and actionable business intelligence to cross functional stakeholders - Ability to think clearly, analyze quantitatively, problem-solve, propose safety interventions - Demonstrated ability to effectively balance/prioritize issues. - Lean Six Sigma Green Belt - Strong relationship building / networking / interpersonal skills. - Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required. - Basics understanding and experience in programming languages - QuickSight - Be self-driven, and show ability to deliver on ambiguous projects with incomplete data

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets. As a member of the technical writing division, you will design, create and deliver whole product documentation sets and/or related courseware. Edit, organize and direct the work activities of other technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications. Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. Qualifications and experience: Possess a college degree in a related field such as English, Technical Communications, Engineering, or Computer Science. 4-10 years of technical writing experience. Experience with Agile software development methodologies Excellent command of U.S. English (understanding, speaking, and writing) Excellent research, analysis, and writing skills. Ability to write clearly and concisely using correct grammar, spelling, and punctuation. Proven ability to write conceptual, task-oriented, and reference documentation with equal facility. Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material.Technical and tools knowledge Proven ability to learn new products and technologies and to grasp technical material. Experience with standard office and documentation tools, including Microsoft Office 2010 or later (Required); Oxygen XML Author, or a similar XML editor (Preferred); SDL Content Management System (Preferred); as well as documentation preparation delivery mechanisms (e.g., online Help, Web help, PDFs, HTML, etc.). Exposure to software development tools, including source control tools, and processes, including design, development, and quality assurance is a plus Knowledge about the communications industry is a plus. Possess excellent oral and written communication skills. Possess good planning, estimation, and organization skills. Ability to work independently and possess good judgment, positive attitude, and an innovative spirit. Ability to work on multiple deliverables for multiple products simultaneously and under time constraints. Ability to work in a collaborative group setting As a member of the technical writing division, you will: Research and understand the marketing needs for a product and perform documentation design based on your understanding of these and the needs of our customers Organize and prepare information for publication and develop publication concepts for the best communication of subject matter Participate in product design meetings and status meetings, including Scrum Daily Stand-up Meetings. Verify documentation through hands-on testing. Take an active role in the definition and evolution of standard practices and procedures

As a member of the technical writing team, you will organize and prepare information for publication and develop publication concepts for the best communication of subject matter. Review technical information prepared by other staff members for clarity and content. Mentor junior memebrs in the team to be very productive. Take an active role in the definition and evolution of standard practices and procedures. Bachelors degree in English, Technical Communications, Business, Computer Science, or a related field or equivalent experience relevant to a functional area. 15+ years of documentation development, or related experience. Good writing, analytical, and research skills Exposure to Telecom domain will be an advantage Strong communication skills Strong technical aptitude and the ability to work with technical teams Ability to administer own computer and VMs Working knowledge of computer applications, current technology trends Understanding of cloud concepts and technologies In-depth knowledge of DITA-based documentation using XML authoring tools (Oxygen, SDL, Jarvis, DocBuilder, HTML, and XML Authoring systems, etc.) Expectations Candidates should be prepared to work intensively with engineers, support, product management and other associated teams to ensure documentation deliverables are of highest quality and available on committed timelines. You will be part of a geographically distributed team responsible for the technical documentation of products in our portfolio. Team members are expected to work independently, requiring discipline and excellent time management skills as well as the technical acumen to collaborate with our teams in US and Canada. Team members are required to visit office some days on a weekly basis in accordance with our business unit needs.

Experience Minimum: 3 Year (s) Maximum: 5 Year (s) Job Role Responsibilities Role: Data Analyst Responsibilities: Understand the data model and perform Analytical operation on data. Processing, cleansing, and verifying the integrity of data used for analysis. Perform Data mining and extract meaningful patterns in data. Develop logic to extract KPI s data as per Business requirement and store in Lakehouse. Regular monitoring and updating of Analytics KPI s. Perform Exploratory data analysis and present the descriptive stats and insights to the domain experts. Find meaningful patterns in data, Develop Test hypothesis in collaboration with the domain experts. Reporting Visualization: Present the overall solution and concept in the form of Dashboards and Storyboards. Documentation and version management of all Sprint Artefacts Technical Skills / Experience Essential: Strong Programming and Analytical skills. Expertise in SQL and Python. Sound knowledge of Pandas, NumPy, Stats model and Matplotlib libraries Hands-on experience in writing code for extracting Business KPI s from Raw data Hands on experience of using Cataloging tools like Unity Catalog/ AWS Glue for preparation and transformation of data for analytics Hands-on experience in working with Databricks SQL Warehouse or AWS RedShift Basic knowledge of Data Modeling Hands on experience of Dashboard Tools like Power BI/Tableau/ Cognos Good Story Telling Skills. Proficient in technical writing, design specification documentation for Analytical KPI s in Confluence Good knowledge of Agile Project Management tools like JIRA and Code Version management tools like GitHub. Desirable: Good Knowledge of Agentic AI framework on AWS Bedrock or Mosaic AI Sound understanding of Large Language Models like Claude, ChatGPT Working experience with Data Lakehouse Platforms such as Databricks/Teradata Experience in Connected Vehicle data analytics that may comprise of GPS data, on-board sensor data of the vehicle powertrain, body and chassis systems Experience in Spark or other distributed computing frameworks. Behavioral Excellent interpersonal skills. Excellent discipline, integrity and display of policy compliance. Search Skill-keywords Data Analysis SQL SQL Warehouse Redshift Unity Catalog AWS Glue Data Cleaning Analytics KPI Data Mining Power BI Data Modeling Data Warehouse Current/Previous Employer (NOTE: not limited to) Mercedes KPIT Mahindra Tata Elxi Toyota Connect Ola Uber Dunzo Porter Swiggy Walmart Fractal Analytics TheMathCompany Flipkart GE Infosys Robert Bosch ZS Associates Amazon Dunnhumby CISCO Decimal Point Analytics

We are looking for a multi-talented individual to take on a hybrid role that blends Business Analysis, Product Ownership, and Scrum Mastery. As part of a cross-functional team building advanced AI products and custom AI integrations, you ll serve as the bridge between stakeholders, developers, and machine learning experts driving clarity, alignment, and delivery excellence. This is a hands-on leadership role requiring strong analytical, organizational, and facilitation skills Responsibilities: Product Ownership Define, prioritize, and manage the product backlog in alignment with business goals. Work closely with customers, stakeholders, and AI/engineering teams to gather and clarify requirements. Translate high-level objectives into clear, actionable user stories and acceptance criteria. Champion the product vision and roadmap within the team. Business Analysis Conduct stakeholder interviews, market research, and competitor analysis to inform product decisions. Document workflows, use cases, and technical requirements to support development and design teams. Analyze user behavior and feedback to improve product features and usability. Scrum Mastery Facilitate daily stand-ups, sprint planning, retrospectives, and reviews. Remove blockers, coach the team on Agile principles, and ensure delivery best practices. Track progress with Agile metrics (velocity, burn-downs) and optimize team performance. Foster a culture of continuous improvement and transparent communication Requirement: 7+ years in product management, business analysis, or Agile delivery roles. Deep understanding of Agile/Scrum methodologies and product lifecycle management. Proven experience writing user stories, managing backlogs, and leading sprint ceremonies. Excellent stakeholder management and communication skills. Comfortable working with cross-functional teams including engineering, AI/ML, design, and business. Familiarity with tools like Jira, Confluence, Miro, Figma, and similar. Strong analytical and documentation skills; able to translate complex needs into actionable specs. Nice to Have: Experience with AI/ML products or technical system integrations. Certification in Scrum (e.g., CSM, PSM, Product Ownership, or Business Analysis (e.g., CBAP. Background in UX, data analysis, or technical writing. Startup or scale-up environment experience. About Aumni Techworks: Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects, and we have long term (open ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing Benefits of working at Aumni Techworks: Our award-winning culture reminds us of our engineering days. Medical insurance (including Parents), Life and disability insurance 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement. On site Gym, TT, Carrom, Foosball and Pool table

Job Details Expertise is in service management w.r.t coordinating with data center colocation services providers, network service providers, hardware OEMs and managed services providers. Should have managed multiple partners and suppliers to get delivery on time with quality Cost management with suppliers Review and ensure invoices are accurate and approvals coordination for on time payments Track SLAS, and service credits on daily, weekly and monthly basis, do monthly and quarterly reviews with suppliers and publish dashboards/metrics to management review. Responsibilities Oversee the end-to-end delivery of IT services, ensuring services meet agreed SLAs (Service Level Agreements). Track KPIs (Key Performance Indicators) to measure suppliers performance and service efficiency. Implement and manage service delivery frameworks, such as ITIL (Information Technology Infrastructure Library). Monitor and improve the quality, efficiency, and reliability of suppliers productivity and services. Coordinate incidents, review incidents resolutions, RCAs, and do problem management to ensure no repeat issues. Change and Release management, oversee changes, upgrades and ensure 99% success rate Coordinate emergency changes with all the stake holders Ensure on time customer notifications for scheduled maintenances. Conduct regular service reviews with internal stakeholders and clients (for major customers and private cloud environments). Act as the primary point of contact for internal teams, external clients, etc. w.r.t infrastructure suppliers, managed services partners, ISPs, etc. Identify and implement opportunities for process improvement using frameworks like ITIL CSI (Continuous Service Improvement). Maintain an inventory of IT assets, such as hardware, software, and licenses w.r.t entire hardware stack across sites. Ensure accurate configuration management through Configuration Management Databases (CMDB) or thru Excel sheets as required. Do risk management and create mitigation strategies, create supplier strategies. Review MSAs, Pos, etc. and ensure suppliers are meeting the contractual obligations. Take care of large migration projects Skills And Abilityy ITIL Certification and PMP Should have experience in managing large vendors and suppliers Good experience in incident, service and change management, and using tools like Jira, ServiceNow, etc. Skills to develop automation and create dashboards, reports. Etc. Excellent technical writing, power presentation and excel skills are must Have experience in monitoring tools like Zabbix, Prometheus, etc. Excellent Leadership and Communication Skills to manage teams and engage stakeholders/Suppliers. Required Skill Set Experience Ability to use scripting and programming language to build and maintain dashboards using tools like Grafana Ability to develop vendor strategies, budget management and tracking. Good communication, problem solving, analytical, team work, time management and other interpersonal skills Education/Qualification Bachelor s degree in computer science, Information Technology, or a related field. 12-15 years of experience in managing IT vendor and supplier services management, data centers and ISPs. Location Chennai India Job Type On-site - Full Time Salary As Per Industry Standards Apply for this role now Name * Email * Current Salary (LPA) * Years Of Experiance

The role: This position is having the primary purpose of ensuring compliance to the Herbalife Supplier quality Assurance Program while adhering to HLF s global procedures and local regulation for the input raw and packaging materials that are received by Herbalife at all locations in India. This position will be required to map out and deliver Supplier Quality Assurance Program at Herbalife Nutrition by engaging with Suppliers and conducting on-site and remote auditing to ensure the highest quality materials are supplied to Herbalife Nutrition. How you would contribute: Contribute to the creation and implementation of a standard methodology for quality vision, strategy, policies, processes, and procedures to improve performance. Engage in new business initiatives and projects, reviewing and communicating their impact on Supplier Quality activities. General and Task Management: Support supplier development strategy, including crafting metrics for function and supplier performance. Lead quality audits for suppliers to ensure compliance. Collaborate with Design and Manufacturing teams to define process parameters and criteria, ensuring supplier process capability meets product and process requirements. Assist the Global Sourcing Team with the supplier approval process by assessing manufacturing/technology capabilities and evaluating Quality and Environmental risks. Support new product launches, ensuring suppliers meet required quality standards. Manage the root cause analysis and corrective actions for supplier quality issues. Conduct on-site supplier visits to address root cause analysis and verify corrective actions of supplier quality issues. Analyze supplier quality data to identify process improvement opportunities. Review supplier manufacturing processes and collaborate with suppliers on process improvement and value enhancement opportunities. Promote customer-preferred continuous improvement techniques such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and FMEA (Failure Mode and Effects Analysis). Coordinate the development and refinement of Design and Process FMEA s (Failure Mode and Effects Analysis). Support regular inspection meetings with representatives from relevant departments to establish an action plan for improving build quality. Skills and background required : Detailed understanding of Food Safety with prior experience in a Quality auditor role being advantageous. Deep knowledge of Quality Assurance principles. Familiarity with manufacturing processes (Spraying, Dry blending, Aseptic filling) is a plus. Strong problem-solving and technical writing skills, with experience using problem-solving tools. Excellent communication and presentation skills. High attention to detail and accuracy. Creative attitude driven by continuous improvement. Certified Green Belt in Lean/Six Sigma is advantageous. Experience in a global, multi-cultural organization. Experience: 7 to 10 years of experience in quality control or quality assurance in the food, dairy, or nutrition industry. Experience in processing, reviewing, and filing documents, preferably within the quality department in a regulated industry. Education: Graduation or Post Graduation in Food Technology, Food Science, Pharma, or other allied streams.

Senior Associate Quality Assurance - Global Supply Quality What you will do Let’s do this. Let’s change the world. In this vital role you will The Sr. Associate QA position is responsible for the Quality and Compliance Oversight of Raw material suppliers. This position is responsible for being an integral quality member of the Amgen cross-functional raw materials suppliers’ team that includes but is not limited to business operations, analytical science, process development, and supply chain. Responsibilities : Working independently, the individual will be responsible for, but not limited to the following: Perform QA Contact role on the Quality Events, Change Control records, Corrective and Preventive Actions, effectiveness verification and documentation Work closely with all relevant stakeholders for the end-to-end process and ensure compliance to GMP/GDP. Prepare, review and approve SOPs and other GMP/GDP documentation in compliance with corporate and regulatory requirements, to ensure alignment with procedures, current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations Collaborate with raw material suppliers to ensure adherence to quality agreements, identifying performance improvement opportunities Understand and incorporate risk management strategy into the overall raw material lifecycle Provide support to the supplier periodic monitoring oversight activities Support in tactical activities related to internal/external audits and inspections Perform routine quality assessments and provide approval of changes to raw material inspection profiles Take part in operational improvement initiatives, programs, and projects Develop solutions that are thorough, practical, and consistent with functional objectives Ownership of supplier metrics, performance assessments, and other key documents to inform the health of supplier relationships. Work under minimal supervision in line with Amgen Values and Leadership Attributes. This role may require working in shifts or extended hours within the same shift to support global timezones. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master’s degree and 1 to 3 years of professional experience in related fields OR Bachelor’s degree and 3 to 5 years of professional experience in related fields OR Diploma and 7 to 9 years of professional experience in related fields Understanding of GMP/GDP requirements. Familiarity with raw material compendial testing Experience overseeing quality of suppliers or external parties Strong technical writing skills Preferred Qualifications: Experience and strong familiarity with digital tools and computerized systems. Strong continuous improvement approach and lean practices experience. Understanding of end-to-end supply chain business processes. Experience in project management across multiple departments and geographies. Quick process understanding, insight and visualizing. Strong analytical and problem-solving skills. Independent self-starter, able to work autonomously, under pressure and in teams. GMP/GDP knowledge and understanding of pharmaceutical regulations. Energetic, detail oriented, highly motivated with a “can do” outlook. Change management skills. Ability to communicate across all levels of the organization. Effective written and verbal communication skills. Experience with Microsoft Office Tools including Excel, Word, and PowerPoint. Ability to multi-task and prioritize What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Wiring Harnesses Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management. Roles & Responsibilities:- Understand the basics of automotive electrical systems and wiring diagram creation principles.- Analyze products from a technical writing perspective to accurately document wiring diagrams.- Create clear and concise wiring diagrams that adhere to industry standards and client requirements.- Collaborate effectively with engineering teams to gather essential information and specifications for the development of wiring diagrams.- Craft clear and concise wiring diagrams that align with industry standards and meet client requirements.- Review and refine wiring diagrams based on feedback from stakeholders and quality assurance checks.- Stay updated of emerging technologies and trends in automotive electrical systems, continually enhancing skills and knowledge. Professional & Technical Skills: - Must Have Skills: 2-5 years of experience in Automotive Technical Publication, with a specialization in wiring diagrams.- Must Have Skills: TOOL KNOWLEDGE.- Wiring Diagram Tools CAPITAL LOGIC, Catia Composer.- Authoring:Oxygen XML.- Illustration Tools:Isodraw, Adobe Illustrator, Coral Draw.- Teamcenter.- Must Have Skills: Strong analytical and quantitative skills with a demonstrated ability in problem-solving.- Good to Have Skills: Experience working with DITA (Topic-based) and XML authoring.- Must Have Skills: Excellent communication skills coupled with a robust aptitude for learning.- Good to Have Skills: Experience in collaborating effectively within a team environment.- Good to Have Skills: Familiarity with industry-standard wiring diagram creation processes and methodologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Automotive Technical Publication.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : A&D Defense, Technical Writing, Technical DrawingsMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop technical engineering solutions to solve problems.- Utilize scientific, socio-economic, technical knowledge, and practical experience.- Collaborate on structural and stress design projects.- Contribute to qualification and configuration processes.- Engage in technical management tasks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Aircraft Maintenance Manual Authoring Guidelines.- Good To Have Skills: Experience with Technical Drawings.- Strong understanding of scientific, socio-economic, and technical principles.- Practical experience in structural and stress design.- Knowledge of qualification and configuration processes.- Creation/Revision of Data Module using tool Oxalide, Doctec for the manuals AMP, ASRP and FIP using standards like Ispec2200, S1000D. Preparation of supporting Documents like Lessons learnt, RCA, Enhancement trainings and etc. Mentoring the team. Coordination calls with onsite coordinator and customer.- Knowledge in Technical publication standards like ATA100, S1000D, Ispec2200. Additional Information:- The candidate should have a minimum of 2 years of experience in Aircraft Maintenance Manual Authoring Guidelines.- This position is based at our Bengaluru office.- A 15 years full-time education is required.- Ready to work in flexible locations. Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Wiring Harnesses Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management. Roles & Responsibilities:- Understand the basics of automotive electrical systems and wiring diagram creation principles.- Analyze products from a technical writing perspective to accurately document wiring diagrams.- Create clear and concise wiring diagrams that adhere to industry standards and client requirements.- Collaborate effectively with engineering teams to gather essential information and specifications for the development of wiring diagrams.- Craft clear and concise wiring diagrams that align with industry standards and meet client requirements.- Review and refine wiring diagrams based on feedback from stakeholders and quality assurance checks.- Stay updated of emerging technologies and trends in automotive electrical systems, continually enhancing skills and knowledge. Professional & Technical Skills: - Must Have Skills: 2-5 years of experience in Automotive Technical Publication, with a specialization in wiring diagrams.- Must Have Skills: TOOL KNOWLEDGE.- Wiring Diagram Tools CAPITAL LOGIC Catia Composer.- Authoring:Oxygen XML.- lllustration Tools:Isodraw, Adobe Illustrator, Coral Draw. Teamcenter.- Must Have Skills: Strong analytical and quantitative skills with a demonstrated ability in problem-solving.- Good to Have Skills: Experience working with DITA (Topic-based) and XML authoring.- Must Have Skills: Excellent communication skills coupled with a robust aptitude for learning.- Good to Have Skills: Experience in collaborating effectively within a team environment.- Good to Have Skills: Familiarity with industry-standard wiring diagram creation processes and methodologies. Additional Information:- The candidate should have a minimum of 5 years of experience in Automotive Technical Publication.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Your typical day will involve working on Authoring of AMP/AMM for XWB A350 program.Roles and Responsibilities:-Overall experience of at least 2+ years in AMP/AMM for XWB A350 program.-Experience in the field of Aircraft maintenance will be an advantage-Experienced in creation and revision of AMM, specially XWB A350 program.-Should have knowledge of aerospace tech data process-Tools knowledge DACAS/AIRINA/PSE/ICC-CADB/3D-XML/PASS SI/APS/ESDCR.-Knowledge on ATA25 would be an added advantage-Should be able to understand and use ASD-STE-Excellent understanding of ATA iSpec 2200 and S1000D standards-Analyzing and interpretation of engineering drawings/3D drawings and reports-Should have Aircraft and systems knowledge-Excellent Written and Verbal Communication Skills-Should be a strong team player.-Should be able to prepare customer reports.Professional and Technical Skills: -Must To Have Skills: In-depth knowledge of aircraft maintenance -Good To Have Skills: Technical writing experience.-Strong understanding of scientific, socio-economic, and technical knowledge.-Experience in collaborating with cross-functional teams.-Solid grasp of project management principles and practices. Additional Information:-The candidate may have minimum of 2 years of experience in aircraft maintenance manual authoring guidelines.-The ideal candidate will possess a strong educational background in engineering or a related field, along with a proven track record of delivering impactful engineering solutions.-This position is based at our Bengaluru office. Qualification 15 years full time education

What you get to do in this role: Work closely with design, engineering, product management, and your technical writing lead or manager to create and maintain user-focused technical documentation that supports multiple application or product features Become familiar with ServiceNow s content development processes, DITA-based information model, and writing style and standards Gain a basic understanding of ServiceNow s products and users and a deeper understanding of the specific features and user base you support Have a meaningful positive impact on customer success by delivering content that helps users achieve their goals quickly and easily Basic Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflo

At a Glance Legrand has an exciting opportunity for a Technical Writer to join the Data Center Power & Control Division ZPE Systems Team in Bengaluru, India / Blumenau, Brazil. As a Technical Writer, you will join a global agile team and collaborate closely with an engineering team spread across multiple regions. In this role, you will help create user-friendly documentation. This role is perfect for someone who enjoys writing, has an eye for detail, and is eager to learn about technical products and services. You will work with experienced writers and subject matter experts (SMEs) to create clear and concise content. What Will You Do? Assist in creating and maintaining technical documentation, such as user manuals, installation guides, and how-to articles. Collaborate with senior writers, developers, and QA teams to gather information. Conduct basic research to understand products, features, or technologies. Review and update existing content for accuracy and clarity. Proofread and self-edit content for grammar, spelling, and consistency. Take feedback constructively and revise documents accordingly. Help maintain a documentation repository or knowledge base. Work closely with subject matter experts to validate and verify technical information and ensure the documentation meets the required standards. Create and edit simple visuals, screenshots, or diagrams to enhance documentation. Learn to stay updated on industry trends, best practices, and emerging technologies in the systems domain. Qualifications Qualifications and Skills Bachelor s degree in Computer Science, Engineering, or a related field. Technical Writing certification course completion preferred. Basic understanding of software, IT, or cloud-based technologies. Excellent English grammar and vocabulary. Ability to grasp technical concepts and explain them clearly. An eager-to-learn attitude with a proactive approach to improving writing skills. Strong attention to detail, with proficiency in proofreading/editing, writing, and verbal communication. Exposure to authoring platforms such as D360, FrameMaker, Robohelp etc. Flexibility to work with new technology in a fast-paced environment. Prioritize tasks and meet deadlines. Strong interpersonal skills and the ability to work collaboratively in a geographically distributed team-oriented environment. Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work , and meet with electrical and digital infrastructures and connected solutions that are simple, innovative , and sustainable. Legrand is a global, publicly traded company listed on the Euronext ( Legrand SA EPA: LR ). For more information, visit www.legrandgroup.com/en About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical , and Data Center markets . LNCA offers comprehensive medical, dental , and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us About Legrand s Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. http://www.legrand.us http: / / www.youtube.com / legrandna http: / / www.linkedin.com / company / 44580 http://twitter.com/legrandNA Equal Opportunity Employer

Position Summary Provide technical support with the information on technical products and services. Develop, write, and edit technical documentation for the organization, which include manuals, procedures, specifications, and design documents. Job Responsibilities Create professional technical writing style. Write text in a clear language or style to meet the purpose of document or report at the lowest cost per word. Write reports in accordance with industry standards and client specifications. Follow the style and format for technical writing. Work with other employee or department to ensure that the team meets their target. Cooperate with supervisor, subordinates, and department heads, to ensure that the team meets its target. Ensure that documentation is compliant with relevant laws and regulations. Qualifications: Degree: B.E./B. TECH - Mechanical Engineering/Production Engineering/Aeronautical Engineering Certification: Adobe Framemaker; PTC Creo suite (Arbortext/Illustrator); MS office suite Experience: 5 - 7 years of experience in the field of technical documentation related to Engineering domain (Mechanical / Aeronautical / Production / Service Engineering). Added Advantage: Exposure towards Augmented Reality and digital documentation with PLM. Who we are:

Position Summary Provide technical support with the information on technical products and services. Develop, write, and edit technical documentation for the organization, which include manuals, procedures, specifications, and design documents. Job Responsibilities Create professional technical writing style. Write text in a clear language or style to meet the purpose of document or report at the lowest cost per word. Write reports in accordance with industry standards and client specifications. Follow the style and format for technical writing. Work with other employee or department to ensure that the team meets their target. Cooperate with supervisor, subordinates, and department heads, to ensure that the team meets its target. Ensure that documentation is compliant with relevant laws and regulations. Qualifications: Degree: B.E./B. TECH - Mechanical Engineering/Production Engineering/Aeronautical Engineering Certification: Adobe Framemaker; PTC Creo suite (Arbortext/Illustrator); MS office suite Experience: 5 - 7 years of experience in the field of technical documentation related to Engineering domain (Mechanical / Aeronautical / Production / Service Engineering). Added Advantage: Exposure towards Augmented Reality and digital documentation with PLM.

We are looking for a multi-talented individual to take on a hybrid role that blends Business Analysis, Product Ownership, and Scrum Mastery. As part of a cross-functional team building advanced AI products and custom AI integrations, you ll serve as the bridge between stakeholders, developers, and machine learning experts driving clarity, alignment, and delivery excellence. This is a hands-on leadership role requiring strong analytical, organizational, and facilitation skills Responsibilities: Product Ownership Define, prioritize, and manage the product backlog in alignment with business goals. Work closely with customers, stakeholders, and AI/engineering teams to gather and clarify requirements. Translate high-level objectives into clear, actionable user stories and acceptance criteria. Champion the product vision and roadmap within the team. Business Analysis Conduct stakeholder interviews, market research, and competitor analysis to inform product decisions. Document workflows, use cases, and technical requirements to support development and design teams. Analyze user behavior and feedback to improve product features and usability. Scrum Mastery Facilitate daily stand-ups, sprint planning, retrospectives, and reviews. Remove blockers, coach the team on Agile principles, and ensure delivery best practices. Track progress with Agile metrics (velocity, burn-downs) and optimize team performance. Foster a culture of continuous improvement and transparent communication Requirement: 6+ years in product management, business analysis, or Agile delivery roles. Deep understanding of Agile/Scrum methodologies and product lifecycle management. Proven experience writing user stories, managing backlogs, and leading sprint ceremonies. Excellent stakeholder management and communication skills. Comfortable working with cross-functional teams including engineering, AI/ML, design, and business. Familiarity with tools like Jira, Confluence, Miro, Figma, and similar. Strong analytical and documentation skills; able to translate complex needs into actionable specs. Nice to Have: Experience with AI/ML products or technical system integrations. Certification in Scrum (e.g., CSM, PSM, Product Ownership, or Business Analysis (e.g., CBAP. Background in UX, data analysis, or technical writing. Startup or scale-up environment experience. About Aumni Techworks: Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects, and we have long term (open ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing Benefits of working at Aumni Techworks: Our award-winning culture reminds us of our engineering days. Medical insurance (including Parents), Life and disability insurance 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement. On site Gym, TT, Carrom, Foosball and Pool table

Skill: Linux and SAP Fico, SAP PP, MIM Exp: 2+ yrs Salary: 6LPA Grad: B.sc, Bca, B.tech, BE Shift: Rotational Location: Bangalore, Pune, Hyderabad NP: Immediate Interview: Direct walk-in Regards, JS4U 7338960689

Who we are looking for: ACV Auctions is looking for a Senior Software Engineer to join our MAX Engineering team and work on our SaaS Product, MAX Digital. The position will focus on the design, development, and maintenance of Java-based features and services, leveraging frameworks such as Spring and Struts, hosted in AWS, and utilizing SQL Server databases. The ideal candidate has a strong background and proven track record of architecting and designing enterprise applications in Java, Spring Framework, and Hibernate, with a focus on scalable, maintainable, and high-quality code, and a collaborative, team-oriented approach to development. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Architect and build entire services, including but not limited to; data modeling, storage, message brokers, protocols, interfaces, and front-ends. Lead 1+ engineers, manage their technical work, and mentor, train, and develop software engineers for excellence. Coordinate and communicate effectively with several cross-functional stakeholders. Develop APIs, services, and MVC web applications using Java, Spring Framework, and SQL Server (or other relational databases). Utilize various libraries and frameworks, including Spring Framework, Hibernate, Struts, Maven, and other dependencies, to design and enhance scalable and maintainable Java applications. Design and build complex systems that can scale rapidly with little maintenance. Design and implement effective service/product interfaces. Design and implement complex data models in Java using Hibernate ORM, applying patterns such as normalization, entity-attribute-value (EAV), append-only persistence, and event sourcing. Develop roadmaps and prioritize technical debt to effectively plan features and work. Collaborate with software and production engineers to design scalable services, plan feature roll-out, and ensure high reliability and performance of our products. Leverage AWS services such as Elastic Container Registry (ECR), Elastic Container Service (ECS), API Gateway, and Route 53 for deployment and infrastructure management. Design and develop systems across all major departments, including but not limited to; data, enterprise applications, and IT. Work with Terraform to provision and manage AWS infrastructure, including Elastic File System (EFS) and DynamoDB for state management. Monitor and optimize application performance using tools like Datadog and CloudWatch Logs. Modify and develop custom software patterns as needed to solve highly complex software problems. Be accountable for the overall performance of products and/or services within a defined area of focus. Conduct code reviews, develop high-quality documentation, and build robust test suites for your products. Lead and successfully complete software projects with minimal guidance from managers. Lead team discussions to define requirements on new and current products. Provide technical support for many applications within the technology portfolio. Respond to and troubleshoot highly complex problems quickly, efficiently, and effectively. Act as a mentor or leader for less experienced engineers. Handle multiple competing priorities in an agile, fast-paced environment. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. Bachelor’s degree in Computer Science or a related technical discipline or equivalent practical experience 6+ years’ software development/engineering experience Minimum 6 years of experience building SaaS web applications using Java, Spring Framework, and Hibernate. Expert in technical writing and able to effectively document complex systems. Expert in managing overall performance and defining performance profiling standards for products and services. Extensive experience maintaining and extending existing codebases, adapting to pre-existing patterns, and tracing the code’s execution path for debugging and enhancement. Proven experience integrating third-party APIs, implementing authentication and authorization mechanisms, and designing asynchronous data flows. Proficient in developing unit tests, integration tests, and building robust automated test suites. Experience integrating with cloud services (AWS), specifically: SQS, SNS, S3, ECS, API Gateway, Route 53, and ElasticSearch. Hands-on experience with Docker and containerized application deployment. Familiarity with Kubernetes and serverless deployment scenarios. Strong experience with build and deployment automation (CI/CD pipelines) using tools like GitHub Actions, Jenkins, or similar. Proficient in SQL programming and data-layer development with relational databases like SQL Server or PostgreSQL. Minimum 8 years of experience working with continuous integration and build tools like Maven or Gradle. Expert in version control systems like Git and proficient in software engineering tooling, driving adoption of new tools and standards. Expert in release management, build processes, testing strategies, and the entirety of the SDLC. Highly skilled at debugging distributed systems using tools like Datadog, CloudWatch Logs, or distributed tracing frameworks. Exceptional communication skills, with the ability to coordinate effectively across teams. Experience architecting and designing systems from the ground up with a focus on scalability and maintainability. Proven ability to work effectively in a geographically dispersed team across multiple time zones.

Summary Perform and document scientific experiments in the laboratory for drug substances (DS) and drug products (DP) in collaboration with multifunctional project teams. Contribute to maintenance of lab instruments/day-to-day operations. Timely execution of project related activities to support TRD-NCE strategies and goals. About the Role Major accountabilities: Plan, organize, execute, and document scientific experiments (e. g. , analytical method developments/ validations/ transfers/ stability/ release testing, formulation development analytics etc. ) according to the agreed timelines and appropriate quality standards. Accountable for documentation and submission of raw data in appropriate data system (for e. g. , LIMS test activation and results entry). Responsible for good documentation practices (GDP) and good laboratory practices (GLP) during execution of laboratory activities. Support in evaluation and interpretation of results including investigations on SST failures, OOX/Deviations/Change controls as needed. Responsible for assigned laboratory related area/activities (e. g. , chemical / reagents / consumables / samples / column / glassware management etc. ). Responsible for implementation and maintenance of lean/efficient/environmentally sustainable practices in the laboratory. Proactively communicate key issues and any other critical topics in a timely manner to the manager and/or to any other relevant project team member(s). Responsible to meet KQI (Key quality indicators) and KPI (Key performance indicators) for all assigned activities. Support internal and external audits and ensure no critical findings within the assigned scope. Actively contribute to team and organization goals. Work according to appropriate SOPs, GMP, GLP, QM, HSE, ISRM & Novartis Guidelines. Additional specific roles/tasks: See Up4Growth training assignments for the business roles for the associate as per the team matrix and completion of trainings in transcript of learning system (e. g. , Up4Growth). Minimum Requirements: Masters in Life Science (e. g. , analytical / organic chemistry /pharmacy / pharmaceutical development) or equivalent. 5+ years of relevant work experience in OSD forms- hands on in chromatography, multimedia dissolutions, In-vivo & Invitro dissolutions, quality investigations, QBD etc. Fluent in English (oral and written). Knowledge of site language, if required. Knowledge in quality principles driving drug development such as GMP. Understanding of general regulatory and quality expectations. Good scientific background, communication skills including presentation and scientific/technical writing. Work Experience: Functional Breadth. Operations Management and Execution. Collaborating across boundaries. Skills: Environment. Experiments Design. Health And Safety (EHS). Laboratory Equipment. Manufacturing Process. Materials Science. Process Simulation. Project Management. Sop (Standard Operating Procedure). Technical Writing. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. Were committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why were hiring: At WPP, technology is at the heart of everything we do, and it is WPP IT s mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP s petabytes of data. GroupM is the world s leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis and data and technology company Choreograph. GroupM s portfolio includes Data & Technology, Investment and Services, all united in a vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates and generates sustained value for our clients wherever they do business. The GroupM IT team in WPP IT are the technology solutions partner for the GroupM group of agencies and are accountable for co-ordinating and assuring end-to-end change delivery, managing the GroupM IT technology life-cycle and innovation pipeline. We are looking for a highly experienced and self-driven Senior .NET Developer to join our Global Engineering Center (GEC) in Chennai. In this role, you will be responsible for maintaining, troubleshooting, and enhancing a suite of bespoke media-finance applications originally developed for the Turkish market. These applications, built in .NET, come with little to no documentation or code comments and require careful reverse engineering to ensure continued functionality and future maintainability. You will work closely with the local team in Turkey to validate software behavior, clarify business requirements, and ensure that the recompiled applications meet end-user needs. This is a critical role that bridges legacy application knowledge and future sustainability. What youll be doing: Source Code Analysis and Reverse Engineering: Analyze and understand complex, undocumented .NET codebases. Identify gaps between the provided source code and the current production tools. Reverse engineer source code logic and architecture to recreate a working software version. Code Maintenance and Enhancement: Add detailed comments and annotations to improve code clarity and future maintainability. Refactor and optimize code where necessary to meet current development standards. Technical Documentation: Produce clear, comprehensive technical documentation covering architecture, compilation processes, and known limitations. Develop a detailed knowledge base to support code transition and onboarding for other GEC team members. Testing and Quality Assurance: Successfully compile legacy source code to produce functional, testable software builds. Perform unit and integration testing to validate software behavior against production standards. Debug and resolve discrepancies between compiled outputs and existing tools. Stakeholder collaboration and support: Communicate proactively with stakeholders and developers in Turkey to align on functionality and ensure usability. Support ongoing maintenance and issue resolution for production tools as required. Implement enhancements or fixes based on user feedback and business requirements. What youll need: Technical Skills: Proficiency in one or more programming languages relevant to the source code (.NET). Strong debugging, reverse engineering, and code analysis skills. Experience with version control systems (e.g., Git). Knowledge of software compilation processes and build tools. Experience: Proven experience in maintaining and analyzing legacy codebases. Familiarity with media-finance applications or similar workflows is a plus. Previous experience in cross-cultural or multilingual codebase projects is advantageous. Language Skills: Proficiency in English is required (reading and writing, especially for code translation and stakeholder communication). Excellent technical writing and documentation skills. Strong interpersonal skills for collaborating across distributed teams. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and manage priorities effectively. Who you are: Youre open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. Youre optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. Youre extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What well give you: Passionate, inspired people - We aim to create a culture in which people can do extraordinary work. Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Onsite We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

JOB DESCRIPTION FOR SETE ENGINEERING LEAD Regular co-ordination with US CFTs and to plan, navigate and delegate work distribution amongst team members. To train, monitor, build and align the team for procedure, system and timely support of services to US CFTs. To review and co-ordinate written documentation for all manufacturing activities. These documents include but are not limited to master batch records, SOPs, Change controls and other manufacturing related documentation etc. To review and co-ordinate Process/Cleaning validation/study assignments and projects which require sound pharmaceutical/engineering skills. To review and co-ordinate validation document activities such as FAT, IQ, OQ, PQ, Re qualification protocol, Revision in qualification documents, other documents for equipment/utilities/facilities for US sites. Also support extension for rest sites in world. Prepare regular reports on performance, progress, and issues for senior management and US CFT. Preparation of departmental budget and monitoring. Guide, motivate, and supervise team members to achieve individual and organizational goals. Set goals, develop plans to achieve them, and align team activities with overall company strategy. Monitor and evaluate employee performance, provide feedback, and implement improvement plans when needed. Identify issues, analyse them, and implement solutions effectively and efficiently. Serve as a bridge between upper management and staff, ensuring information flows smoothly in both directions. Identify training needs, help with career development, and foster a learning culture. Ensure the team follows company policies, legal requirements, and safety guidelines. Participate in recruiting, interviewing, and selecting new team members to build a strong workforce. Assign tasks to the right team members based on their skills and workload, ensuring efficient execution. Communicate with clients, vendors, or internal stakeholders to manage expectations and maintain strong relationships. Create a positive work environment by recognizing achievements, encouraging collaboration, and promoting morale.

Back Key Responsibilities Design, map, and document conversational flows that reflect customer needs and business goals across various channels (voice, chat, messaging platforms, etc ) Write natural, empathetic dialogues that feel intuitive and authentic, ensuring a positive user experience Work closely with product, design, and AI teams to ensure the conversational strategy aligns with the companys vision, customer expectations, and business requirements Lead brainstorming sessions to evolve conversation strategies and bring innovative solutions Continuously test and refine conversational flows to ensure a seamless, user-friendly experience Analyze customer interaction data to identify patterns, pain points, and opportunities for improvement Utilize tools and platforms like Google Dialog flow, IBM Watson, or other conversational AI platforms to develop and optimize conversational agents Stay updated on industry trends and technologies in AI and conversational design to continuously improve and innovate Collaborate with AI engineers to implement feedback loops and fine-tune AI models to improve responses, tone, and accuracy Train conversational agents by providing examples and adjusting dialogues based on user behavior and feedback Measure and report on key performance metrics (such as engagement rates, conversation success, and customer satisfaction) to assess and optimize performance Required Qualifications To Be Successful In This Role Experience in conversational design, UX writing, or a related field, particularly in the AI or technology industry Strong experience with CCAI platforms (e g , Google Dialog flow, Microsoft Bot Framework, or similar) Background in designing conversational experiences for voice assistants, chatbots, and virtual agents Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Elevate your career with Thomson Reuters and join our purpose to inform the way forward! Step into the world of global technology support as a Customer Technologist and help power the platforms that professionals trust every day. The Customer Technologist provides courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution. Hybrid Working Mode: 2-3 days mandatory Work from office in every week. Shift Timings: 7 AM to 4PM IST , the candidate should be comfortable working in different shifts. Experience Required: 1-2 years of relevant work experience About the Role: Provide technical and procedural consistency within a team focused on troubleshooting and problem-solving client system performance and functionality concerns Assist in the reduction of the number of incidents as well as decreasing resolution times by providing high-level trouble shooting on technical issues Respond to client’s basic system questions and how-to inquiries Analyze data to support global trade operations of clients Apply corrective solutions to meet client’s supply chain needs Communicate with clients to provide excellent customer service at all times Work as part of an international team of software analysts Following standards and influencing continuous improvement of standards Assist with production of technical documentation for assigned tasks and projects Other duties as assigned About You: Support experience with an emphasis on providing excellent service in a customer care role. Superior analytical, problem solving and troubleshooting skills Exceptional attitude towards customer service Ability to work independently and in a team environment Excellent verbal and written communication skills Awareness of programming concepts and database usage Familiarity with Internet-based applications Capable of multi-tasking in a fast-paced environment Technology Used: Web-based software platforms SQL Microsoft suite Education/Certification(s): Bachelor’s degree in Computer Engineering/Computer Science, Information Technology or Math Relevant technical certifications preferred but not required #LI-SS3 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The Incident Management and Service Engineering team (IMSE) within Workdays Product and Technology organization handles critical incidents, internal communications, and large-scale customer-impacting events. Our goal is to drive exceptional operational outcomes! The team enhances the overall customer experience by taking ownership of critical issues, enabling prompt resolutions, and resolving root causes. About the Role As part of the IMSE team, you will lead widespread incidents that impact our customers. We are a global 24/7 operating team, responsible for ensuring the appropriate business and technology leaders and their teams are engaged to restore disrupted services. This role provides broad exposure to all facets of Workday services and architecture, deepening your understanding of the Workday ecosystem, including both on-premise and cloud-based solutions. Every day will bring new and exciting opportunities that include: Leading major incident response and working towards resolution. Providing concise and timely communication on developing and progressing issues to Workday s Support Teams, and internal collaborators including senior leadership. Working to improve relevant metrics such as mean time to detect and mean time to resolve for all incident types. Facilitating Root Cause Analysis and Post Event Reviews after each incident to minimize recurrence. Collaborating with key partners across Workday as advocates on behalf of customers to drive improvements in their experience and develop mechanisms that support and improve E2M s ability to deliver on that objective. Facilitating post mortems of operational failures, implementing corrective actions and identifying improvement opportunities for existing processes. Analyzing and Presenting data trends across a variety of sources to identify potential issues. About You We are seeking a highly motivated and experienced individual who thrives in a fast-paced environment. You possess exceptional leadership skills and remain calm under pressure, making sound decisions in critical situations. You are passionate about advocating for our customers! Key traits we are looking for: Strong Incident Command: Demonstrates the ability to take charge during incidents, providing clear and crucial direction to multi-functional teams. Confident decision-making in high-pressure situations minimizes disruption and ensures successful incident resolution. Superb Communication: Effectively communicates complex technical information to both technical and non-technical audiences, ensuring everyone is advised and aligned. Problem-Solving: Skilled problem-solver, capable of quickly assessing situations and implementing effective solutions. Leadership and Delegation: Effectively leads and delegates tasks, ensuring everyone understands their responsibilities and is held accountable for their contributions. Basic Qualifications: Applicants should have relevant tertiary qualifications (Information Systems / IT / Business Analyst / Engineering / similar) in addition to: 7+ years of experience in Support Engineering, Incident Commander, Customer Escalations, Technical Communications, or in a Technical Operations/Support role Demonstrable experience as an incident commander and incident management. Industry practices related to Service Management and Lifecycle; ITIL/IT Service Management methodology. Established history of optimally leading issues through resolution and priority management at both the service owners and executive levels. Other Qualifications: 5 years of direct experience leading high-priority incidents in a fast-paced environment. Ability to review complex technical details regarding ongoing issues/events and convey the key. details to senior partners, including recommendations, to facilitate real-time decision making. Familiarity with Cloud services with a focus on high availability and fault tolerant design a plus Knowledge of ITIL/Lean Processes. Excellent technical writing and communication. Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!