347 Technical Troubleshooting Jobs - Page 8

6+years of Strong hands-on experience in Java 8, Springboot and Microservices. Experience in writing SQL queries. Good experience in Angular Understanding of Devops and deployments. Should be able to perform an Individual role. Design and develop scalable and resilient systems using to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Java Spring boot Oracle/SQL Angular Jira , Confluence

6+years of Strong hands-on experience in Java 8, Springboot and Microservices. Experience in writing SQL queries. Good experience in Angular Understanding Devops and deployments. Should be able to perform an Individual role. Design and develop scalable and resilient systems using to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Java Spring boot Oracle/SQL Angular

1. Requirement Analysis & System EvaluationConduct a comprehensive fit-gap analysis between client requirements and the standard SuccessFactors Suite. Guide clients through their configuration and design alternatives. 2. Strategic ConsistencyAlign with IBM's strategic direction to ensure all implementations and customizations support broader enterprise objectives. 3. Technical Troubleshooting & Deployment SupportOffer assistance in bug resolution and change request deployments, ensuring optimal system functionality. 4. Standard Solutions ImplementationRecommend and implement SuccessFactors standard Time tracking solutions, tailoring them to IBM's specific operational needs. 5. Problem-SolvingExercise significant independent judgment in determining solutions for complex problems, seeking advice for more intricate matters. Principal interaction is with the direct supervisor, but collaboration with peers and management levels within IBM may be required. 6. System Configuration & DocumentationConfigure systems in line with the Solution Design & Configuration Workbook / Business Blueprint, maintaining accurate documentation. 7. Opportunity Identification & Process AlignmentIdentify new opportunities, align processes with technology using best practices, and partner with clients to deliver sustainable value. 8. Implementation & SupportCollaborate with internal teams to effectively implement, maintain and integrate SuccessFactors Time and Absence technologies within IBM's business environment. 9. Application Delivery SupportProvide robust delivery support for SuccessFactors Time and Absence applications, ensuring optimal performance and user satisfaction. 10. Goal AlignmentAdhere closely to the strategic direction set by senior management, setting and working towards near-term goals that align with this direction. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 1.Minimum 5 years of experience in SuccessFactors EC, with a strong emphasis on Time Tracking and Absence management. 2. Extensive experience in application requirements gathering, configuration, including process mapping and gap analysis in SuccessFactors or similar systems. 3. Minimum 3 years of hands-on expertise in SuccessFactors EC Time / Time tracking. 4. A professional certification in SuccessFactors – Absence Management and Time Tracking is a must. 5. Proficiency in applying Agile and Design Thinking principles with a growth mindset expected. This role offers a platform to leverage your SuccessFactors expertise to drive IBM's business strategies forward. If you're passionate about transforming your SuccessFactors knowledge into real business value for IBM, we invite you to apply.

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred

Summary You will assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Engineering is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. Qualifications Holder of an official trade certificate or diploma in engineering, with minimum of 2 years work experience as engineer in hotel or in a similar large building/complex with central plant.

Role & Responsibilities Performing inbound calls from wire transfer customers and agents. Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred Candidate Profile Educational Qualification: Only Graduate Work Experience : Minimum 6 months of experience in customer service in financial /banking voice process Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Contact Sudiksha@9266453700 or email your resume sudiksha.kumari01@telusinternational.com Perks and Benefits Salary Range- Upto 3.20 LPA - 4.20 LPA Medicare Facility(free online consultation with Doc) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms Life Insurance Medical Insurance

Assistant Manager TS, - MS SQL On Prem + Azure SQL DBA - Mumbai (WFO) - Immediate joiner / Early joiners Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues. Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process, and being a CAB member Expert knowledge of SQL clusters and BCDR When to use DTU vs vCore Running daily health checks and ensuring uptime Performing backups and recoveries Applying patches and upgrades Troubleshooting and resolving database issues Documenting and optimizing database processes Collaborating with the internal IT team to ensure a seamless workflow. Configuration based, version based, policy based issues are handled Support New scope, changing scope, expanding scope Maintain keys, maintain connectivity to servers and AD Work Issues related to connectivity to data warehouse Support on issues related to Server running slowly, scaling issues Skill to Manage Physical and Virtual Servers in a large environment typically 100+ Servers. Knowledge of ITIL Knowledge of networking fundamentals. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Good Documentation Skills Qualifications Must be knowledgable in best practices Accountable for ensuring SLA adherence with on time ticket acceptance and closures. Ready to work in Rotational shifts(24x5). Required to prepare Technical SOP's and bring in improvements. Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc. Bachelors degree in a technical field, or experience and certifications showing required knowledge. Highly knowledable in performance tuning including query optimization Exceptional communication skills Comfortable working on multiple projects and issues simultaneously Demonstratable desire to learn and remain current with technical knowledge. Provide breakdowns of technical projects into steps with time estimates Collaborate with colleagues (development teams, infrastructure, management) Expert level technical troubleshooting and problem solving Knowledge with service principals, managed identities, private endpoint networking Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools.

Responsibilities: * ensure the proper functioning and maintenance of equipment or systems, often providing technical support and troubleshooting to customers . ensuring optimal performance and customer satisfaction.

Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Hiring For International Technical Support 1. Provides expedient and accurate customer service to all client customers. Addresses customer concerns, queries, issues, complaints and/or places sales orders and product information requests. Prepares reports by accessing account database, analyzing the information contained and providing useful accurate and appropriate data. 2. When necessary, escalates complex customer interactions to the appropriate party as designated and identified for each issue, specially when these issues, concerns, complaints and queries are beyond one's jurisdiction and scope of knowledge. 3. Performs callbacks/return calls to customers when initial calls are received during system downtimes. Ensures that the necessary customer care/inbound sales process and procedures are carried out in call backs. 4. Takes the initiative to be updated with the latest account information from the client by reading e-mail updates sent and attending recurrent training sessions. Ensures one's own understanding of account / program updates and applies this in daily work. 5. Maintains ownership and accountability for one's own performance, initiating regular interaction with the Team Leader for coaching, mentoring, and acquiring performance feedback. Seeks out increased work activities that intend to hone skills, competencies and work behaviors and prepares oneself for higher responsibilities. Required Candidate profile Graduate Freshers candidate with good communication skills Work Experience: 1 Year experience customer service voice role Excellent communication in English. Comfortable with graveyard shifts. Perks and Benefits Shift Timing- Fixed Night Shift Salary Range- up to 38,000/- (in-hand) Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off Location : Noida Sector-135 (free pick up and drop facility will be provided within 35 Kms range.) Interested candidates can share their updated resume with: antra.rawat@telusinternational.com (7042566314)

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Solution Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Solution Architect required to design and oversee the integrations of new liquidity platforms into the client's landscape. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. This role requires strong leadership skills and the ability to collaborate with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities:- E2E solution Design, Enterprise Design, Architecture, requirement Analysis, Security, Core Banking, Liquidity, IT Risk and Governance, Stakeholder Management, Scalability& Resilience - Expected to be an SME, collaborate and manage the team to perform.- Technical Troubleshooting Continuous Learning Software Design Strategic Thinking Change and Transformation Digital and Technology Computer Programming Secure Coding Practices Teamwork Communication Test Automation Business Acumen Problem Solving Tools Risk and Controls.- Stakeholder Management Risk Management Strategic Thinking Influencing Others Crisis Management Change and Transformation Professional Collaboration Digital and Technology Engineering Leadership Technical Know-How Decision Making Information Technology Strategies Business Acumen Risk and Controls- Infrastructure Engineering Analysis Security System Data Modeling Strategic Thinking Innovation Change and Transformation Business Process Re-Engineering (BPR) Digital and Technology Scrum Software Development Systems Design Cost-Benefit Analysis (CBA) Business Acumen IT Governance Risk and Controls- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the effort to design, build, and configure applications.- Act as the primary point of contact for application-related matters.- Oversee the entire application development process.- Ensure successful implementation of applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solution Architecture.- Strong understanding of software development principles and practices.- Experience in designing and implementing scalable and secure applications.- Knowledge of various programming languages and frameworks.- Experience with cloud platforms and services.- Good To Have Skills: Experience with Agile methodologies. Additional Information:- The candidate should have a minimum of 8+ years of experience in Solution Architecture.- This position is based in Pune. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Solution Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Solution Architect required to design and oversee the integrations of new liquidity platforms into the Barclays landscape. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. This role requires strong leadership skills and the ability to collaborate with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities:- E2E solution Design, Enterprise Design, Architecture, requirement Analysis, Security, Core Banking, Liquidity, IT Risk and Governance, Stakeholder Management, Scalability& Resilience - Expected to be an SME, collaborate and manage the team to perform.- Technical Troubleshooting Continuous Learning Software Design Strategic Thinking Change and Transformation Digital and Technology Computer Programming Secure Coding Practices Teamwork Communication Test Automation Business Acumen Problem Solving Tools Risk and Controls.- Stakeholder Management Risk Management Strategic Thinking Influencing Others Crisis Management Change and Transformation Professional Collaboration Digital and Technology Engineering Leadership Technical Know-How Decision Making Information Technology Strategies Business Acumen Risk and Controls- Infrastructure Engineering Analysis Security System Data Modeling Strategic Thinking Innovation Change and Transformation Business Process Re-Engineering (BPR) Digital and Technology Scrum Software Development Systems Design Cost-Benefit Analysis (CBA) Business Acumen IT Governance Risk and Controls- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the effort to design, build, and configure applications.- Act as the primary point of contact for application-related matters.- Oversee the entire application development process.- Ensure successful implementation of applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solution Architecture.- Strong understanding of software development principles and practices.- Experience in designing and implementing scalable and secure applications.- Knowledge of various programming languages and frameworks.- Experience with cloud platforms and services.- Good To Have Skills: Experience with Agile methodologies. Additional Information:- The candidate should have a minimum of 8+ years of experience in Solution Architecture.- This position is based in Pune. Qualification 15 years full time education

Hiring: Tech. Support (Intl. voice) Exp: Min. 2 year in International voice Graduates only/Exp. in trouble shooting OS , MS office. CTC: up to 6 LPA Location: Hyderabad Shifts: 24/7 Shift/ WFO Cab facility/ Contact: 9653852049(HR Gaurav)

We are looking for a highly skilled and experienced Technical Support Analyst to join our team in India. The ideal candidate will have 6-11 years of experience in the software product industry, with excellent technical skills and strong communication abilities. Roles and Responsibility Provide technical support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest process improvements. Stay updated with new technologies and industry trends. Job Requirements Strong understanding of software product development life cycles. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with technical support tools and software. Ability to adapt to changing priorities and deadlines.

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred Location options include Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, and Coimbatore Location - Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced candidates can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ravinder - 8595052892/ HR Santosh - 7982509065/ HR Ankita - 9310319730 or can directly come for an walk in interview at below mentioned address and mention "HR Ravinder" or "HR Santosh" or "HR Ankita" on top of your resume. 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 4 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location-Bangalore & Pune Immediate Joiner Only

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift ( both way cab ) Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate (Degree Certificate Mandatory) • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Whatsapp Your CV / Resume to HR Rubini - 8825490116

Role & responsibilities Project Planning & Execution: Develop detailed project plans, timelines, and budgets. Coordinate procurement, logistics, and manpower deployment. Monitor progress and ensure timely completion within budget. Team & Vendor Coordination: Manage cross-functional teams including engineering, procurement, construction, and service. Liaise with contractors, vendors, and government bodies for permits and approvals. Technical Oversight: Create solutions based on sales team inputs & customer interaction, site requirements. Review system designs, site surveys, and engineering drawings. Ensure installations follow technical standards and safety protocols. Resolve on-site technical issues and bottlenecks. Client & Stakeholder Communication: Provide regular project updates to clients and internal stakeholders. Manage customer expectations and handle escalations proactively. Compliance & Documentation: Ensure adherence to MNRE, DISCOM, CEIG, and other local regulatory guidelines. Maintain complete project documentation and handover reports. Preferred candidate profile Experience in solar EPC project execution or management. & Exposure to commercial/industrial rooftop and ground-mount projects above 50 kW. Strong understanding of solar PV systems, inverters, net/gross metering, and safety standards. Excellent project management and organizational skills. Proficient in MS Project/Excel/AutoCAD (preferred).

Job Title: Business central developer Location: Remote / Pan India, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad Notice Period: Immediate iSource Services is hiring for one of their USA based client for the position of Business central developer. About the Role - We are looking for a skilled Microsoft Dynamics 365 Business Central Developer to design, build, and implement custom solutions aligned with business needs. This role involves developing customizations and integrations, resolving technical issues, and working closely with cross-functional teams in a fully remote environment. Key Responsibilities: Develop and customize solutions for Microsoft Dynamics 365 Business Central Configure and extend standard BC functionalities to meet business requirements Handle data migration, solution deployment, and system setup Conduct testing and troubleshoot issues during development and deployment Create detailed technical documentation Collaborate with functional consultants and stakeholders for seamless project delivery Required Skills: Good to have MB-820 Certification. 3-5 years of hands-on experience with Dynamics 365 Business Central/NAV Proficiency in AL language, C/AL, C/SIDE, .NET, SQL Strong understanding of ERP processes (finance, sales, inventory, manufacturing) Experience with Visual Studio Code and AL extensions Familiarity with PowerApps, Power BI, Azure

REF73568J-Assistant Manager TS, 5+ years experience- Azure SQL DBA + MS SQL On Prem - Mumbai (WFO) - Immediate joiner / Early joiners Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process, and being a CAB member Expert knowledge of SQL clusters and BCDR When to use DTU vs vCore Running daily health checks and ensuring uptime Performing backups and recoveries Applying patches and upgrades Troubleshooting and resolving database issues Documenting and optimizing database processes Collaborating with the internal IT team to ensure a seamless workflow Configuration based, version based, policy based issues are handled Support New scope, changing scope, expanding scope Maintain keys, maintain connectivity to servers and AD Work Issues related to connectivity to data warehouse Support on issues related to Server running slowly, scaling issues Skill to Manage Physical and Virtual Servers in a large environment typically 100+ Servers Knowledge of ITIL Knowledge of networking fundamentals Experience in tracking server activity, performing upgrades of software, addressing technical problems Good Documentation Skills Qualifications Must be knowledgable in best practices Accountable for ensuring SLA adherence with on time ticket acceptance and closures Ready to work in Rotational shifts(24x5) Required to prepare Technical SOP's and bring in improvements Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc Bachelors degree in a technical field, or experience and certifications showing required knowledge Highly knowledable in performance tuning including query optimization Exceptional communication skills Comfortable working on multiple projects and issues simultaneously Demonstratable desire to learn and remain current with technical knowledge Provide breakdowns of technical projects into steps with time estimates Collaborate with colleagues (development teams, infrastructure, management) Expert level technical troubleshooting and problem solving Knowledge with service principals, managed identities, private endpoint networking Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools Immediate joiner / Early joiners

This role is ideal for experienced professionals who thrive in fast-paced environments and are passionate about delivering exceptional service to business clients via live chat platforms. Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Strong written communication, problem-solving, and multitasking skills are essential. If you have a background in B2B support and enjoy pioneering new initiatives

We are looking for a meticulous and experienced Technology Transfer Manager to spearhead the efficient transfer of technology for solid dosage forms at Evertogen Life Sciences . This pivotal role involves overseeing the seamless transition of OSD products from R&D or third-party development to our manufacturing plant, ensuring successful scale-up, unwavering regulatory compliance, and adherence to the highest quality standards. The ideal candidate will champion the preparation and review of critical technical documents, including technology transfer protocols, BMR/BPR, and process validation reports, while actively coordinating with cross-functional teams such as QA, QC, RA, and Production. This role demands a proactive individual adept at troubleshooting technical challenges, participating in scale-up batches, and driving continuous improvement initiatives. If you are passionate about optimizing pharmaceutical manufacturing processes, possess a strong understanding of QbD principles, and thrive in a collaborative environment, we encourage you to bring your expertise to Evertogen and contribute to our mission of delivering high-quality, affordable medications to the global market. Your contributions will directly impact our ability to meet client needs and maintain a diverse product portfolio. Job Details: Industry : OSD Formulation (Pharmaceuticals) Department : Technical Transfer Role : Assistant Manager Tech Transfer Location : Jadcherla Compensation : Up to 15 LPA Experience : 8+ years Employment Type : Full-time Qualification : M.Pharm / B.Pharm / M.Sc. in Pharma or related field Responsibilities: Technology Transfer Execution & Documentation: Lead technology transfer projects for solid dosage forms, ensuring adherence to timelines and quality standards. Develop technology transfer protocols covering critical process parameters and quality attributes. Oversee preparation and review of essential documentation (Technology Transfer Plans, Gap Analysis Reports, Process Flow Diagrams, BMR, BPR, Process Validation Reports). Coordinate cross-functional activities (R&D, Manufacturing, QA, RA) for seamless transfer and scale-up. Monitor process performance, addressing deviations or challenges. Maintain detailed records of technology transfer activities, ensuring compliance and data integrity. Ensure documentation adheres to cGMP, regulatory requirements (US FDA, EU EMA), and internal standards. Manage document archival and retrieval. Process Validation & Scale-Up: Participate in process validation activities for robust manufacturing processes of OSD Formulations. Analyze process data to identify CPPs and CQAs for process control strategies. Troubleshoot technical issues during scale-up and validation, implementing corrective actions. Evaluate the impact of process changes on product quality. Collaborate with engineering and production to optimize manufacturing processes. Ensure compliance with validation lifecycle management. Quality & Regulatory Compliance: Ensure compliance with cGMP, regulatory requirements (US FDA, EU EMA), and internal standards. Conduct risk assessments and implement mitigation strategies. Participate in audits, addressing findings and implementing corrective actions. Maintain understanding of regulatory requirements and best practices in OSD Formulation. Oversee CAPA implementation. Promote a culture of quality and compliance. Technical Troubleshooting & Continuous Improvement: Lead troubleshooting during initial commercial batches, identifying root causes and solutions. Apply problem-solving methodologies to address technical challenges in OSD Formulation. Identify process improvement opportunities. Utilize SPC tools to monitor process performance. Implement Lean Six Sigma principles. Champion continuous improvement. Cross-Functional Collaboration & Stakeholder Management: Coordinate with QA, QC, RA, and Production teams. Facilitate communication and collaboration among teams. Manage stakeholder expectations. Build relationships with internal and external partners. Generate progress reports, highlighting milestones, challenges, and risks. Present technical data to teams and management. Lead meetings to discuss project status and make decisions. Act as a liaison between R&D, Manufacturing, and stakeholders. General Expectations and Past Experiences: Possess 8+ years of hands-on experience in technology transfer within OSD manufacturing, demonstrating a strong understanding of the entire process lifecycle. Demonstrate proficiency in preparing and reviewing critical technical documents such as technology transfer protocols, BMR/BPR, and process validation reports. Exhibit a thorough understanding of Quality by Design (QbD) principles and their application in pharmaceutical manufacturing. Showcase strong technical troubleshooting skills with the ability to identify and resolve issues during scale-up and commercial manufacturing. Proven ability to coordinate and collaborate effectively with cross-functional teams, including QA, QC, RA, and Production. Demonstrate a solid understanding of regulatory guidelines (US FDA, EU EMA) and CGMP compliance requirements for pharmaceutical manufacturing. Experience risk assessment methodologies and CAPA management systems in a pharmaceutical setting.

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat.