939 Technical Troubleshooting Jobs - Page 7

As a Pega Decisioning Consultant at our company, you will be responsible for designing and implementing Pega Decisioning solutions. Your day-to-day tasks will involve gathering and analyzing business requirements, creating and configuring decisioning strategies, and collaborating with cross-functional teams to ensure successful project delivery. Additionally, you will play a crucial role in troubleshooting and providing technical support to optimize the decisioning process. Key Responsibilities: - Design and implement Pega Decisioning solutions - Gather and analyze business requirements - Create and configure decisioning strategies - Collaborate with cross-functional teams for successful pro...

As a Software Engineer III at JPMorgan Chase within the Consumer and Community Banking Technology team, you will be part of an agile team creating trusted market-leading technology products. Your role involves executing software solutions, designing and developing secure production code, and analyzing data sets for continuous improvement. You will also contribute to software engineering communities and promote diversity and respect within the team. - Execute software solutions, design, development, and technical troubleshooting - Create secure and high-quality production code - Produce architecture and design artifacts for complex applications - Gather, analyze, synthesize, and develop visua...

As a Customer Support L1 professional working the night shift, your role involves providing excellent customer support by being the initial point of contact for customers. Your responsibilities include: - Acting as the first support contact for customer inquiries and issues through email, chat, or phone. - Providing timely, professional, and friendly assistance to effectively resolve problems. - Collecting necessary information to diagnose and troubleshoot basic technical issues. - Escalating complex or unresolved issues to Level 2 support or relevant teams. - Following up with customers to confirm issue resolution and satisfaction. - Recording customer interactions, troubleshooting steps, a...

As an After Sales Service Executive at Big Bull E-Rickshaw in Kolkata, your role will involve: - Handling after-sales service inquiries - Providing technical support to customers - Resolving product-related issues - Coordinating service repairs - Ensuring customer satisfaction To excel in this position, you should have the following qualifications: - Technical troubleshooting and problem-solving skills - Customer service and communication skills - Knowledge of E-rickshaw and E-scooter mechanics - Experience in after-sales service and support - Attention to detail and organizational skills - Ability to work in a fast-paced environment - Proficiency in local language(s) spoken in Kolkata - Pre...

Deliver top-notch customer support via phone, email & chat. Collaborate with teams on product improvements and resolve technical issues. 2-month probation; no stipend. Compensation offered post-probation upon selection.

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

As a Sr. Oracle Database Administrator, your primary aim is to address issues related to Data Migration, including Validation, Clean-up, and Mapping, while also understanding the importance of Data Dictionaries. Key Responsibilities: - Installation, configuration, and upgrading of Oracle server software - SE, EE & RAC and related products. - Establish and maintain sound backup and recovery policies and procedures. - Database design and implementation skills would be an added advantage. - Implement and maintain database security by creating and maintaining users and roles, assigning privileges, and monitoring databases. - Perform database tuning and performance monitoring. - Perform applicati...

As a Chat Support Specialist at Getmax Solutions, your role will involve providing exceptional customer service through live chat. You must have a background in chat support and the ability to handle 50 to 100 tickets daily. Your knowledge of Email box servers and Saas products will be vital in assisting customers effectively. Key Responsibilities: - Respond to customer inquiries via live chat, ensuring clear and accurate communication. - Provide product information, troubleshoot technical issues, and assist with order inquiries. - Resolve customer complaints by identifying root causes and offering appropriate solutions. - Document interactions and update customer records in the CRM system. ...

Role Overview: As a Technical Account Manager (TAM) at the company, your primary responsibility is to provide overall governance and technical service delivery to valued customers. Your role involves assisting customers in maximizing the business value of their Oracle investments, ensuring desired business outcomes, and minimizing risks. To achieve this, you must establish yourself as a trusted advisor, maintain consistency and quality in deliverables, and assist in delivering their IT strategy to meet business goals. Your expertise in leading practices for successful Oracle technology and Cloud deployments will be crucial. Key Responsibilities: - Provide 24/7 support for Oracle production d...

Description We are seeking freshers/entry-level candidates for the position of International BPO in India. This role involves providing exceptional customer service to clients across various international markets. As a vital part of our team, you will be responsible for assisting customers with their inquiries and ensuring a positive experience. Responsibilities Handle inbound and outbound calls with customers to provide assistance and resolve queries. Maintain a high level of customer satisfaction through effective communication and problem-solving. Document customer interactions and transactions accurately in the system. Collaborate with team members to ensure seamless service delivery. Ad...

Role Overview You will be an AV Presales professional at AVCOM Infotech Pvt Ltd, responsible for providing technical consultation, engaging with customers to assess requirements, developing tailored AV solutions, and preparing detailed proposals. Your role will also involve conducting product demonstrations, supporting the sales team with technical insights, and ensuring the seamless integration of AV solutions within client environments. Collaboration with project management and engineering teams will be essential to ensure successful project execution. Key Responsibilities - Provide technical consultation and engage with customers to assess AV requirements - Develop tailored AV solutions a...

You will be responsible for providing the first-line of telephone/virtual technical support of hardware, Operating Systems, peripherals, sub-systems, and/or applications for US customers. You will need to provide L1 and L2 support for desktops, printers, operating systems, cloud, etc. Additionally, you will apply basic/advanced diagnostic techniques to identify problems, investigate causes, and fix tech-related failures. It is crucial for you to take end-to-end ownership of Customer Issues until resolution, anticipate customer needs, and effectively address concerns related to their issue or resolution. Furthermore, you will be expected to up-sell and cross-sell brand products and services o...

Subject: Job Opportunity Technical Support (Voice Process) Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! We are currently hiring for the Technical Support Voice Process role at our Ambattur (Ambit IT Park), Chennai location. Please find the job details below: Job Title: Technical Support Voice Process: Work Location: Ambit IT Park, Ambattur, Chennai 600058 Experience Required: Minimum 1 year in Technical Voice Support Educational Qualification: Any Bachelors Degree Roles and Responsibilities: 1.Assist US-based customers over voice calls 2.Handle multiple calls efficiently 3.Resolve technical issues related to networking and devices 4.Should be flexible to work in ro...

About The Role Skill required: Source - Supplier Relationship Management Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English - Proficient What would you do? "The Supplier Onboarding Specialist supports the enablement of suppliers onto the Network, for their respective Buyer customers. The role will provide administrative assistance to expedite the registration and onboarding of new suppliers and relationship requests. The role manages the day to day written (email) and telephonic interaction with suppliers to ensure that they can transact on the Network with their Buyer customers. This role will work with...

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

Wondering what's within Beckman Coulter Diagnostics Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at...

As the IT Single Point of Contact for run phase engagements, your primary responsibility will be to manage all IT needs, acting as a bridge between end users and the IT world throughout the contract lifecycle. Your key role includes relationship management for engagements, fulfilling technology needs, and ensuring a smooth project mobilization to meet business outcomes like revenue, margin, satisfaction, cost, and risk management. You will collaborate with various resolver groups during infrastructure, network, and application incidents, providing detailed technical information when needed. Additionally, you will finalize functional requirements with the delivery team for application changes...

We are looking for a dedicated and technically inclined Software Support Associate to join our team. The ideal candidate will provide exceptional customer support, resolve technical issues efficiently, and contribute to improving our processes and systems. This role requires strong problem-solving skills, a customer-centric mindset, and the ability to adapt to new technologies. As a Software Support Associate, you will be responsible for troubleshooting technical issues raised by clients via email, chat, and calls, using relevant FAQs, help articles, and internal knowledge bases. You will also analyze trends, identify recurring issues, and proactively suggest solutions to improve customer ex...

Description We are seeking a skilled Assistant- Sheetfed Printer to join our printing team. The ideal candidate will have extensive experience in operating and maintaining sheetfed printing presses, ensuring high-quality output and efficiency in production. Responsibilities Set up and operate sheetfed printing presses according to production schedules. Monitor print quality and make adjustments as necessary during the printing process. Perform routine maintenance and troubleshooting on printing equipment. Ensure that all safety and quality standards are met during the printing process. Collaborate with the design and production teams to ensure timely completion of projects. Skills and Qualif...

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other...

Description We are looking for an experienced Foreman - Print Finishing to lead our print finishing team. The ideal candidate will have a strong background in print finishing processes and machinery, with a proven ability to manage teams effectively while ensuring high-quality production standards. Responsibilities Oversee daily operations in the print finishing department Manage a team of operators and assistants to ensure efficient workflow Ensure quality control standards are met throughout the finishing process Maintain equipment and troubleshoot any issues that arise Implement safety protocols and ensure compliance with safety regulations Train new employees and provide ongoing training...

As a Maintenance Manager, you will be responsible for leading and managing the maintenance team, including technicians and engineers. You will assign tasks, monitor performance, and provide training to ensure high standards of maintenance work. Your key responsibilities will include: - Overseeing the maintenance, repair, and installation of machinery and equipment. - Diagnosing mechanical, electrical, and chemical processing issues and implementing solutions. - Coordinating with vendors and external contractors for specialized repairs. - Developing and implementing preventive maintenance schedules to reduce equipment failures. - Maintaining records of maintenance activities and recommending ...

As a Senior Client Partner in Technical Support Helpdesk at Access Healthcare Services Pvt Ltd in Mumbai, your role will involve providing technical support for computer hardware and operating systems. You will be responsible for tasks such as installation of Windows, system configuration, technical troubleshooting, and offering remote support. This position will require you to handle IT admin duties, including system troubleshooting and remote maintenance. Your key responsibilities will include: - Providing technical support for computer hardware and operating systems - Installing Windows, configuring systems, and troubleshooting technical issues - Offering remote support to users To be con...

As an experienced Oracle Database Administrator, your role will involve providing industry-leading expertise and support to organizations in their business operations. Your responsibilities will include: - Available to work in a 24x7 capability - Strong Performance tuning skills including Query level tuning, DB tuning, and Memory level tuning - Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery, etc. - Experience in implementing high availability features of Oracle Database - Knowledge of Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus - Familiarity with DB Security tools such as AVDF, DB Vault, Oracle Key Vault, e-Wallet, an...

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a...