939 Technical Troubleshooting Jobs - Page 4

Were looking for a motivated and technically proficient individual to join our team as Technical Support Engineer for AVC, our AI-powered, cloud-based CFD platform built specifically for valve manufacturers. This role is critical in bridging the gap between our sales team, engineering team, and clientsensuring that potential and existing customers clearly understand the value and capabilities of AVC. Key Responsibilities Manage post-demo follow-ups and assist with basic technical troubleshooting in coordination with the CFD team. Conduct bench marking studies and support client simulation case setups using AVC. Assist with customer onboarding and training by guiding users through the apps wo...

Role & responsibilities: Serve as the first line of defense for incoming technical queries and issues through Calls, Tickets, & Remote session. Diagnose and resolve software issues with speed and precision. Collaborate closely with product and engineering teams to resolve escalated concerns. Translate technical jargon into user-friendly solutions for non-technical stakeholders. Document issues and solutions to continually improve support processes. Be a vital contributor to product improvements based on client feedback. Engage directly with clients to understand, investigate, and resolve technical queries related to our Payroll, HRMS, Assets Management Applications. Analyze and troubleshoot ...

Role & responsibilities: Serve as the first line of defense for incoming technical queries and issues through Calls, Tickets, & Remote session. Diagnose and resolve software issues with speed and precision. Collaborate closely with product and engineering teams to resolve escalated concerns. Translate technical jargon into user-friendly solutions for non-technical stakeholders. Document issues and solutions to continually improve support processes. Be a vital contributor to product improvements based on client feedback. Engage directly with clients to understand, investigate, and resolve technical queries related to our Payroll, HRMS, Assets Management Applications. Analyze and troubleshoot ...

Role: We are looking for a Technical Support Executive who will be responsible for maintaining and creating reports and resolving technical issues. Personal Attributes : Strong, innovative and initiative-seeking approach to problem-solving and finding solutions Flexible and proactive/self-motivated working style with strong personal ownership of the problem resolution Strong communication skills with sound articulation and comprehension The ardent desire to explore and learn emerging interactive technologies Desired Skills: Ability to write SQL queries Excellent knowledge of Excel (VLOOKUP, Pivots, Data formatting etc.) Ability to look at the logs and share the exact error with the tech team...

Role Overview: As a Technical Support Coordinator, you will be an essential part of our technical support team, responsible for facilitating communication between customers and technical support staff. Your role will involve ensuring prompt issue resolution and maintaining high levels of customer satisfaction. Key Responsibilities: - Act as the primary point of contact for customers seeking technical assistance. - Gather information and understand the nature of technical issues reported by customers. - Create, manage, and prioritize support tickets for timely resolution. - Assign tickets to appropriate technical support personnel based on expertise and workload. - Facilitate communication be...

As a Service Manager for Light Commercial Vehicles (LCV), your role will involve overseeing the workshop operations to ensure productivity, efficiency, and customer satisfaction. Your strong mechanical background and team management skills will be crucial in leading the workshop team effectively. Here are the key responsibilities and requirements for this position: Key Responsibilities: - Manage day-to-day operations of the LCV workshop to maintain productivity and efficiency. - Lead, supervise, and coordinate the workshop team, including technicians, service advisors, and support staff. - Conduct daily workshop reviews, allocate jobs, and monitor workflow to ensure timely completion. - Reso...

Key Responsibilities User Support & Issue Management: Serve as the first point of contact for operational and technical issues. Attend calls from end users regarding issues or queries. Understand and gather information about user-reported issues. Raise tickets for reported issues and track them until resolution. Ensure First Time Resolution (FTR) wherever possible. Coordination & Escalation: Identify the appropriate L2 personnel for ticket assignment. Follow up with L2 or other teams until issues are resolved and tickets are closed. Collaborate with operational teams to provide additional generic support required by the bank. Monitoring & Reporting: Monitor systems for operational issues. Ma...

As a Customer Support Executive for the US technical support and sales process, your role will involve interacting with clients through chat or calls. Your primary responsibilities will include: - Utilizing your excellent English communication skills to effectively communicate with clients. - Applying your basic computer knowledge to handle various technical tasks. - Working night shifts for six days a week, with Sundays off. - Using your sales capabilities to up-sell service plans and software to US clients. - Demonstrating technical troubleshooting skills to resolve issues related to MS Office Suite, Windows operating systems, laptops, desktops, emails, routers, printers, and security came...

Role Overview: As a Sales and Service Engineer for laboratory scientific instruments in the Vapi/Surat/Ahmedabad area, your primary responsibility will be to promote, sell, install, maintain, and service advanced lab equipment. Your role involves supporting existing clients, troubleshooting technical issues, and expanding the customer base by showcasing the value and functionality of the instruments. Key Responsibilities: - Identify and approach potential customers in academic, research, pharmaceutical, environmental, and industrial labs. - Promote and sell laboratory instruments customized for pharma R&D, QA/QC, formulation, and production labs. - Conduct product presentations and demonstra...

As an Expert Business Consultant at Global Services, your role involves being responsible for data analysis and mapping, system configuration, implementation, consultative training, and support of software applications for clients. Your work will be client-facing and may require travel to client sites. Your responsibilities as an Expert Business Consultant will include: - Interacting with clients to determine project requirements and conducting needs analysis. - Configuring system parameters and controls based on clients" business practices and processes. - Conducting data analysis and mapping activities for assigned applications. - Providing on-site or remote support during client conversio...

Role Overview: As a Resident Engineer in the Networking Domain L2/L3, with over 5 years of experience, you will be responsible for troubleshooting at the packet capture level. You will work on Spine-leaf Architecture (L2LS/L3LS), MLAG, VXLAN, EVPN, BGP, OSPF, monitor and manage Arista equipment, perform upgrades, patches, and vulnerability fixes, deploy and optimize new Arista switches, and coordinate with Arista TAC for technical support. Additionally, you will automate solutions using Arista APIs, conduct network audits, best practice reviews, and provide technical troubleshooting and escalation support. Key Responsibilities: - Troubleshoot at packet capture level - Work on Spine-leaf Arch...

As a Customer Support Associate at Avidbots India Pvt Ltd, you will play a crucial role in assisting our robots remotely to efficiently clean our customers" areas. This is a great opportunity for tech-savvy individuals who are passionate about customer service to kickstart their careers with an innovative company. **Key Responsibilities:** - Monitor and assist robots in real-time to ensure effective cleaning tasks. - Respond promptly to customer inquiries via email, chat, and phone. - Troubleshoot and resolve technical issues related to robotic operations. - Provide accurate information and solutions to customer queries. - Collaborate with the technical team to escalate and resolve complex i...

Role Overview: As a member of the Support organization at Oracle, your main focus will be to provide post-sales support and solutions to Oracle customers. You will serve as an advocate for customer needs and handle post-sales non-technical customer inquiries through phone and electronic means. Additionally, you will address technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. You will act as a primary point of contact for customers, facilitating customer relationships with Support and offering advice and assistance to internal Oracle employees on various customer situations and escalated issues. Key Responsibilities: - Possessing 10+ years o...

Role Overview: You will be a part of the Advanced Customer Services (ACS) unit within Oracle's Customer Service Organization, establishing long-term relationships with customers through annuity-based service contracts and project-based one-time services. Your primary focus will be to deliver post-sales support and solutions to Oracle customers, serving as their advocate and resolving both non-technical and technical inquiries. As a Senior Systems Engineer, you will interface with customers" IT staff to resolve complex technical problems related to Oracle products. Key Responsibilities: - Available to work in a 24X7 capability. - Demonstrate strong performance tuning skills including query le...

, || Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Wr...

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

Description The Assistant Relining Operator will support the relining operations by assisting in the preparation, execution, and quality control of relining projects. This position is ideal for candidates with a background in manufacturing and a strong willingness to learn and grow within the industry. Responsibilities Assist in the relining process of various equipment and components. Prepare and maintain work areas to ensure safety and efficiency during operations. Follow instructions and guidelines set by senior operators and supervisors. Conduct quality checks on materials and finished products to ensure compliance with specifications. Maintain accurate records of work performed and mate...

Description The Production Assistant Technician will play a crucial role in supporting the production team by assisting with technical setups, managing equipment, and ensuring that all production processes run smoothly. Responsibilities Assist in the setup and breakdown of production equipment and sets. Support the production team in daily tasks, ensuring smooth operations during shoots. Manage inventory of production supplies and equipment. Help with the coordination of schedules and logistics for shoots. Perform basic maintenance and troubleshooting of production equipment. Skills and Qualifications 2-5 years of experience in a production or technical role. Proficient in operating camera a...

URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. In this role, you will: Provide frontline IT support: Serve as the primary contact for ...

Deliver top-notch customer support via phone, email & chat. Collaborate with teams to improve products & resolve technical issues. 2-month probation; no stipend. Compensation post-probation. Virtual interview on Oct 29 for shortlisted candidates.

Deliver top-notch customer support via phone, email & chat. Collaborate with teams to improve products & resolve technical issues. 2-month probation; no stipend. Compensation post-probation. Virtual interview on Oct 29 for shortlisted candidates.

Provide excellent customer support via phone, email & chat. Resolve issues, ensure satisfaction, document queries, offer tech help, and share feedback to improve services. Looking for proactive problem solvers with good communication skills. Required Candidate profile Looking for candidates open to rotational shifts (UK/US/AUS), with good tech interest, strong communication, decision-making, teamwork skills & flexible work hours as per business needs.

Provide excellent customer support via phone, email & chat. Resolve issues, ensure satisfaction, document queries, offer tech help, and share feedback to improve services. Looking for proactive problem solvers with good communication skills. Required Candidate profile Looking for candidates open to rotational shifts (UK/US/AUS), with good tech interest, strong communication, decision-making, teamwork skills & flexible work hours as per business needs.

Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and accurate manner Diagnose and troubleshoot technical issues, including account setup, software configuration, and hardware connectivity Walk customers through step-by-step solutions Follow up with clients to ensure full resolution of issues Escalate unresolved issues to appropriate internal teams Document technical knowledge in the form of manuals or solution articles Maintain high customer satisfaction and adhere to service level agreements (SLAs)