1218 Technical Troubleshooting Jobs - Page 4

As a Technical Troubleshooting Support Executive (Blended Process) at HCLTech, Hyderabad, your role as an Analyst will involve the following responsibilities: - Minimum 1 year of hands-on experience in CHAT channel in customer care or technical troubleshooting process - Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities - Open to working in 24/7 rotational shifts, including night shifts and weekends - Prior experience or understanding of the advertising ecosystem, including buy-side (advertisers, agencies) or sell-side (publishers, SSPs) platforms - Familiarity with campaign management, performance marketing, and digital advertising too...

Role Overview: You will be responsible for designing and developing automation/performance solutions that meet organization standards, while building reliable, reusable, and maintainable automated regression suites and test harnesses. Your role will involve creating frameworks with quality code to simplify testing scenarios and developing test plans and test cases based on functional and design specifications. You will execute test cases, analyze and report test results to the teams, and plan the work of other testing staff to meet project deadlines. Your strong testing skills will be utilized to provide guidance and assist project staff, as well as actively participate in functional, system...

As an experienced Machinery Technician, you will be responsible for installing, setting up, and maintaining machinery and equipment at customer sites or within manufacturing facilities. Your key responsibilities will include: - Installing and setting up machinery and equipment, ensuring proper calibration and functionality. - Performing preventive and corrective maintenance on manufacturing equipment. - Diagnosing technical issues and providing quick resolutions to minimize downtime. - Replacing faulty parts and documenting repair work. - Responding to service calls and resolving customer complaints related to machinery. - Providing on-site or remote troubleshooting support to resolve operat...

As the Head of After Sales Service Department at YBK Industries Private Limited (Syrex Batteries), you will play a crucial role in leading and managing the after-sales service operations nationwide. Your responsibilities will include: - Leading and managing the technical service team and Authorized Service Partners (ASPs) across India. - Monitoring and ensuring effective after-sales service support for customers and dealers. - Analyzing and resolving technical problems efficiently with minimum downtime. - Providing technical guidance and training to service engineers and ASPs. - Developing and implementing service policies, processes, and Standard Operating Procedures (SOPs) for enhanced eff...

Job Description: As a potential candidate for the position, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site due to a disability. To request reasonable accommodations, you can complete a general inquiry form on the company's website. Please provide your contact information and specific details about the required accommodation to assist you during the job application process. Note: This section provides information for job seekers with disabilities who need accessibility assistance or accommodations during the application process. Messages left for other purposes will not be addressed.,

As a Configuration Lead at UST, you will play a crucial role in supporting end-to-end client product implementations in the healthcare domain across locations like Chennai, Trivandrum, and Kochi. Your primary responsibility will be to ensure timely, high-quality, and cost-effective delivery of client requirements. Leading a team of Implementation Engineers, you will guide them through configuration processes, manage client interactions, and contribute to the continuous improvement of implementation methodologies. This leadership role demands strong technical skills, domain expertise, and effective leadership capabilities. - Execute product implementation plans aligned with client requirement...

As a CRM Implementation Specialist at our company, you will play a crucial role in deploying and optimizing our Superleap CRM platform for enterprise clients. Your responsibilities will include: - Analyzing client business processes and configuring the Superleap CRM platform to meet specific technical requirements. - Designing and executing implementation plans with clear technical milestones and deliverables. - Developing and implementing custom solutions, integrations, and workflows to maximize platform value. - Ensuring data integrity during migration processes with proper validation and mapping strategies. Additionally, you will be involved in: - Conducting technical discovery sessions t...

MASS HIRING FOR TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION SALARY UP TO 5 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR Divyanshi To Schedule Your Interview @ 9257048582 Call HR Ismita To Schedule Your Interview @ 9257048584 Drop your Resume:- divyanshi@virtueplacement.com Role & responsibilities:- Handle inbound and outbound customer interactions via calls/chat/email. Understand customer needs and provide accurate solutions. Drive sales through consultative conversations and upselling/cross-selling where applicable. Meet performance targets (CSAT, Sales, Productivity, Quality, etc.). Maintain a high level of professionalism and empathy during all customer interactions. Preferr...

You will be responsible for the following in this role: - Listen, understand and convey customer requirements. - Maintain expert level of product knowledge and application. - Identify and provide reliable solutions for all technical issues. - Test automated systems for efficiency, safety, and reliability. - Troubleshoot system errors. - Provide clients with technical support. The company you will be working for is SIMPLEX SYSCON PVT. LTD. which is a renowned Trader, Supplier, and Exporter of a large variety of AC Drives, PLC, Sensors, Relays, DMPRs, Encoders, etc. These components are designed, developed, finished, and packed as per the international standards to ensure systematic distributi...

Job Description As a Cloud Managed Services Engineer at Nokia, you will play a vital role in ensuring optimal network operations for diverse clients. Your responsibilities include providing technical support for complex core nodes, managing escalations for emergencies and outages, and closely monitoring network performance to meet service level agreements. You will act as the primary technical interface for customers and collaborate with multiple teams to resolve operational issues. With a focus on Cloud infrastructure management using OpenStack, your expertise in system administration and storage solutions will be crucial for driving customer satisfaction and network reliability. How You Wi...

As a Mining Field Executive at KiarX, your role involves handling KiarX hardware and digital solutions at client mining sites, ensuring smooth adoption of technology, and providing hands-on support to operators and client teams. **Key Responsibilities:** - Install, manage, and troubleshoot KiarX hardware in mining fleets. - Train drivers and operators on KiarX solutions. - Monitor mining operations in real time using KiarX digital tools. - Provide on-site service, preventive maintenance, and technical support. - Report operational insights and ensure system uptime. - Assist client teams for seamless adoption of technology. **Qualifications & Skills:** - Diploma/Degree in Engineering (Mining,...

Role Overview: You will be part of the global NTT DATA Group, specializing in value-added SAP solutions as NTT DATA Business Solutions. As a Service Desk Engineer, you will respond to L1 Troubleshooting issues and incidents reported by customers through various channels like Service Now, Email, Chat & Remote support. Your responsibility will be to identify, investigate, diagnose, and resolve or assign the issues to the right assignment group. Furthermore, you will capture all incidents in the Service Now tool, follow the incident life cycle, and provide resolutions to customers based on defined processes. Your role will also include upgrading technical and soft skills to achieve quality scor...

As a Second Design Engineer - Valve in Turbine Engineering, your role involves executing basic and detailed design of Butterfly & Spherical Valves for Pump Storage Projects (PSPs), Large Hydro conventional & Large Refurbishment projects. You will hold designations ranging from Sr. Engineer to Manager based on your experience level. **Key Responsibilities:** - Basic & detailed design of Valve assemblies and components - Creating layouts, drawings, BoMs, purchase specifications, calculations, and analysis - Continuous improvement of product & processes for optimization - Providing technical troubleshooting support at the shop and site - Handling customer queries and approvals for Indian and In...

Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) Infrastructure technical support experience Willingness to work in night shifts and weekends Good functional knowledge of desktop/hardware/messaging/networks Excellent communication skills Good-to-Have CompTIA A+, N+, ITIL Foundation certification Responsibility of / Expectations from the Role Voice and chat support Technical troubleshooting mainly related to desktop/OS, Networking, Messaging and application support Excellent Customer handling/soft skills Logging incidents and service requests and manage their lifecycle Willingness to learn

As a Service Desk Voice Support professional at Infosys BPM in Pune, you will be responsible for providing top-notch support to global clients via calls, chat, and email. Your key responsibilities will include troubleshooting technical issues related to VPN, Drivers, O365, Active Directory, operating systems, basic networking, and Microsoft Office. You will also work on ticketing tools such as ServiceNow, Remedy, or Control-M, analyze issues, and provide efficient resolutions to ensure customer satisfaction. To excel in this role, you must possess excellent communication skills, both verbal and written, strong analytical and problems-solving abilities, and confidence in handling technical qu...

Service Desk 4 to 6 Bangalore- PSN Voice and chat support Technical troubleshooting mainly related to desktop/OS, Networking, Messaging and application support Excellent Customer handling/soft skills Logging incidents and service requests and manage their lifecycle Willingness to learn

Job Title: Customer Support Executive (Voice/blended) Process | Upto 45K We are hiring Customer Support Executives for multiple companies across Noida & Gurgaon. Who Can Apply: 0-5 years of customer support process experience (Domestic or International) Basic to good/excellent English communication Comfortable with rotational shifts and work from office Undergradute Freshers with strong speaking skills can also be considered (process-dependent) Salary: Upto 45,000 CTC + Incentives (Varies by company & communication level) Benefits: Attractive incentives Employee-friendly environment Growth opportunities in QA / Trainer / Team Lead Cab facility (company-specific) Perks: Both Side Cab Travel a...

Description We are seeking an experienced International BPO professional to join our dynamic team in India. The ideal candidate will have a proven track record of providing outstanding customer service to international clients, demonstrating strong communication and problem-solving skills. You will be responsible for managing customer inquiries and ensuring a seamless experience for our clients. Responsibilities Manage international customer inquiries via phone, email, and chat. Provide exceptional customer service and support to clients from diverse backgrounds. Resolve customer issues efficiently while ensuring high satisfaction levels. If intrested call MIZBA-9513335304 Document customer ...

Role Overview: You will lead ERP implementation projects across various industries, serving as the primary technical contact. Your responsibilities will include gathering and analyzing business requirements, configuring and customizing ERP modules, integrating ERP systems with third-party applications, conducting data migration, providing mentorship to junior team members, troubleshooting technical issues, documenting processes, and collaborating with cross-functional teams to ensure project delivery within scope and aligned with client expectations. Key Responsibilities: - Lead ERP implementation projects and serve as the primary technical contact - Gather and analyze business requirements ...

Role Overview: At Markovate, we are seeking a Customer Service Representative to join our Chat Support division. This role is perfect for individuals who excel in real-time customer interactions, providing professional and empathetic assistance through online chat platforms. Key Responsibilities: - Engage with customers via web chat and email to address inquiries, resolve issues, and provide service information. - Offer prompt, accurate, and professional responses to customer queries. - Work during the night shift hours to support our global customer base. - Maintain a high level of alertness and attentiveness during the night hours. - Collaborate with customers across various chat platforms...

As a Support Analyst at GSPANN, your role will involve managing SIEM platforms and administering SharePoint environments to deliver advanced L3 technical support. You will be responsible for ensuring secure, seamless IT operations through incident resolution and cross-team collaboration. **Role Overview:** In this role, you will deliver Level 3 (L3) support for complex technical issues related to Security Information and Event Management (SIEM) and SharePoint. Your responsibilities will include overseeing SIEM solutions, handling monitoring, security event analysis, incident response, administering SharePoint environments, and providing user training sessions. **Key Responsibilities:** - Del...

Role Overview: As a Second Lead Design Engineer in Turbine Engineering, you will be responsible for executing basic and detailed designs of Pump Storage Projects (PSPs), Large Hydro conventional Turbines, and Large Refurbishments. Your designations may range from Sr. Engineer to Manager based on your experience. Your primary focus will be on designing Turbine assemblies and components, creating layouts, drawings, BoMs, purchase specifications, calculations, and analysis. You will also work on continuous product and process improvement and handle technical troubleshooting both at the shop and site. Additionally, you will be involved in customer queries and approvals for Indian and Internation...

Role Overview: You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and gaining insight into the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates proficiency and an appetite for resolving customer issues and learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Key Responsibilities: - Provide phone/email consultation to independently debug complex product problems reported by Cisco customers. - Act as ...

Role Overview: You will be responsible for leading the design engineering activities related to Turbine in the Turbine Engineering department. Your role will involve executing basic and detailed designs for Pump Storage Projects (PSPs), Large Hydro conventional projects, and Large Refurbishment projects. Designations for this position range from Senior Manager to Deputy General Manager (DGM) based on your experience. Key Responsibilities: - Perform basic and detailed design of Turbine assemblies and components. - Create layouts, drawings, Bills of Materials (BoMs), purchase specifications, calculations, and analysis. - Continuously improve product and processes for optimization. - Provide te...

At Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across Performance, eCommerce, Mobile. Trackier is Customisable Performance Marketing Software used by Ad Networks, Agencies and Advertisers to manage publisher relations. The Trackier Performance Marketing Platform enables you to create, automate, measure, and optimize all of your marketing Campaigns, Publishers, and advertisers, creatives and conversi...