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2.0 - 6.0 years
0 Lacs
uttar pradesh
On-site
As a member of our team, you will be responsible for working on various aspects of solar system projects. Your main duties will involve installing, maintaining, and repairing solar panels and related equipment. You will need to follow safety procedures and guidelines to ensure the successful completion of projects. Additionally, you may be required to troubleshoot issues and provide solutions to ensure optimal performance of solar systems. Your role will also involve working with a team to meet project deadlines and deliver high-quality work. Strong attention to detail and the ability to work in various weather conditions are essential for this position.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As a member of our team, you will be responsible for proactively engaging with shoppers in the mall to invite them to interact with our gaming kiosk. Your focus will be on providing exceptional customer service to ensure that all customers have a positive and enjoyable experience. In addition, you will be tasked with ensuring the smooth operation of the gaming kiosk, including troubleshooting any basic technical issues that may arise. It will also be part of your duties to maintain the cleanliness and organization of the kiosk area to create a welcoming environment for our customers.,
Posted 2 weeks ago
12.0 - 17.0 years
0 Lacs
haryana
On-site
As the Incharge All India Tyre Office based in Dharuhera, you will be responsible for managing the fleet operations with a substantial experience of 12-17 years. Your qualifications should include a Diploma or B.Tech in Mechanical or Automobile. Your primary focus will be on overseeing the All India Tyre Team process management, acting as the central coordinator for CPKM Tyres across all fleets in India. Your duties will involve providing technical troubleshooting for Tyre Services to all fleets, ensuring end-to-end tyre inventory control from purchase to scrap tyre sale, and inspecting Tyres/RIMs/parts availability for all Fleet Hubs. Additionally, you will lead change management in the Tyres Maintenance process, assist in Fleet Maintenance, and oversee quality compliance of vehicle tyre inspection, scheduled service, and repairs at the Hub. You will also be responsible for managing vendors, estimates for repair works, and ensuring timely completion within the set turnaround time and cost. Identifying gaps in Tyre Maintenance, proposing solutions, and streamlining processes to remove inefficiencies will be crucial aspects of your role. Moreover, preparing and submitting MIS reports on all inventory and Tyre performance will be essential for monitoring and decision-making.,
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
vadodara, gujarat
On-site
As a Customer Support Representative at our company, you will be responsible for promptly and accurately responding to customer inquiries via phone, email, or chat. Your primary goal will be to understand customer requirements and guide them in utilizing specific features effectively. You will investigate and document product issues by simulating scenarios or replicating user actions to provide timely and helpful solutions. Maintaining internal records detailing technical problems and positive customer interactions will be a crucial aspect of your role. Tracking customer complaints, offering proactive support, and communicating feature suggestions and effective solutions to team members are essential responsibilities. Additionally, you will notify customers about newly released features and updates, ensuring their technical concerns are resolved through timely follow-ups. Collecting customer feedback and sharing relevant insights with the Product, Sales, and Marketing teams will contribute to our continuous improvement efforts. Supporting in mentoring and training new Customer Support Representatives will also be part of your duties. Basic knowledge of MySQL/SQL databases is required, and willingness to travel across PAN India locations for site visits may be necessary. Freshers with BCA or MCA qualifications, as well as candidates with up to 1 year of experience, are encouraged to apply for this full-time, permanent position. Benefits include food provision and Provident Fund, with the role offering day shifts. Applicants will be required to provide their current CTC, expected CTC, and notice period. If you are passionate about providing exceptional customer support, possess the necessary technical knowledge, and enjoy collaborating with cross-functional teams to enhance customer experience, we look forward to receiving your application.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Technical Sales Advisor, you will be responsible for achieving individual sales targets and providing sales and support for Windows, software, and printers. Your role will involve troubleshooting printers and providing technical troubleshooting assistance. It is essential to have experience in US technical sales and support, as well as international voice experience. Immediate joiners with proficiency in English are preferred. This is a full-time, permanent position located in Noida. The work schedule may include night shifts, rotational shifts, and US shifts. Please note that there are no meal or cab facilities provided. The interview process will consist of a combination of telephonic and face-to-face interviews. If you have a background in international technical sales and are ready to join immediately, we encourage you to apply for this exciting opportunity.,
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Skill Active Directory/Troubleshooting/O365/VPN Any Graduate CTC Up to 4LPA+Perks 24*7 US Shift 2 Way Cab 5 Days Working 2 days rotational week off Location E-City, Bangalore HR Payal 9257655181
Posted 2 weeks ago
0.0 - 2.0 years
3 - 5 Lacs
Hosur, Noida, Bengaluru
Work from Office
Roles and Responsibilities Provide Level 1 (L1) application support to customers through phone, email, or chat. Troubleshoot and resolve technical issues related to software applications such as DMS. Manage incident/service requests from initiation to resolution, ensuring timely communication with stakeholders. Collaborate with internal teams for issue escalation and knowledge sharing. Maintain accurate records of customer interactions using ticketing tools.
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Customer Experience Engineer at Hevo, you will play a crucial role in ensuring customer satisfaction and enhancing their experience with our product. Hevo Data is a San Francisco/Bangalore-based company with a global presence and a strong customer base across various industries. Backed by investors like Sequoia Capital, Chiratae, and Qualgro, we are focused on enabling companies to become data-driven through our automated data pipelines. Your responsibilities will include taking full ownership of and resolving customer issues within defined SLAs. You will work independently to solve customer problems and collaborate with the Product and Engineering teams when needed. Additionally, you will focus on minimizing escalations and improving the overall customer experience by handling tickets efficiently. In this role, you will also contribute to the effective functioning of the team's systems and processes by following defined procedures and suggesting improvements where necessary. Being a self-starter is essential, as you will be expected to create and maintain SOPs and knowledge base articles, enhance your technical knowledge, and share your expertise with the team. To excel in this position, you should have a strong understanding of cloud technologies, database concepts, and troubleshooting skills. Knowledge of data warehousing, ETL processes, RestAPIs, and webhooks is also important. Proficiency in SQL, Java, or other object-oriented programming languages is required, along with experience in email support operations and mentoring a team. Key elements for success in this role include excellent communication skills, attention to detail, curiosity, customer obsession, problem-solving abilities, and the capacity to research, analyze, and synthesize information effectively. The ideal candidate for this position would have 4-6 years of technical product support experience with a focus on JDBC integration, database administration, and B2B tech product companies. If you are passionate about delivering exceptional customer service, have a technical background, and are eager to contribute to a fast-growing data company, this role at Hevo could be the perfect fit for you. Join us in our mission to empower companies worldwide to leverage data-driven insights and drive business growth.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
As an Implementation Executive at our organization located in Hyderabad, you will play a crucial role in supporting our clients by ensuring the successful installation and usage of our software products. Your dedication and commitment to excellence will directly impact our clients" satisfaction and overall success. In this role, you will be responsible for traveling to client locations based on their requirements and installing our software efficiently and accurately. You will need to possess a quick understanding of the technical specifications of our products to effectively assist end users in utilizing the software to its fullest potential. Furthermore, your excellent communication skills will be vital as you interact with clients and our head office on a daily basis. You will be expected to provide guidance to end users on product usage and troubleshoot any technical issues that may arise. Additionally, generating daily MIS reports detailing your work and sending them to the reporting authority will be part of your routine tasks. The ideal candidate for this position is a fresher with a strong willingness to learn and grow in a dynamic environment. Immediate joiners with proficiency in English and Hindi, along with good communication skills, are encouraged to apply. If you are looking to kickstart your career in a supportive and enriching organization that values your professional development, we welcome you to join our team and be a part of our journey towards success.,
Posted 2 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Hyderabad, Telangana, India
On-site
We are seeking a highly skilled and customer-focused individual for the International Technical Support Chat Process role at KVC Consultants Ltd. In this position, you will be responsible for providing comprehensive technical assistance and resolving issues for our international customers primarily through chat, ensuring a positive and efficient support experience. Roles and Responsibilities: Provide technical support and assistance to international customers via chat, addressing a wide range of technical issues related to software, hardware, and networks. Diagnose and troubleshoot technical problems efficiently, guiding customers through resolution steps. Maintain a high level of professionalism and empathy in all chat interactions. Document all customer interactions, technical issues, and resolutions accurately in the designated system. Escalate complex or unresolved issues to higher-tier support teams when necessary, ensuring seamless transitions and follow-up. Adhere to established service level agreements (SLAs) and quality standards for chat support. Stay updated on product knowledge, technical procedures, and common issues to provide accurate and timely solutions. Collaborate with internal teams to identify recurring issues and contribute to knowledge base improvements. Skills Requirement: Excellent written communication skills in English, with strong grammar and spelling, suitable for an international audience. Strong technical troubleshooting and problem-solving abilities. Proficiency in diagnosing and resolving issues related to computer hardware, software, and networks. Ability to articulate technical concepts clearly and concisely in written form. Experience with chat support platforms and ticketing systems. Customer-focused mindset with a commitment to providing high-quality service. Ability to multitask and manage multiple chat conversations simultaneously. Strong analytical skills to identify root causes of technical issues. QUALIFICATION: Bachelor's degree or equivalent practical experience in a technical field.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities Focus on delivering world class customer service to every customer coming at the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL Certification Microsoft MCITP Certification Note: Good Communication Skills (Must Have) Preferred only from B. Tech, BE Engineering Graduates (No B.com or BBA or Masters) Hands on Experience in (DNS, Active directory, BSOD and outlook configuration) 3 Rounds of interview (Telephonic round, Technical Round and HR discussion) 5 Days WFO (2:00 PM to 11:00 PM, 1 way cab provided) This will be a 8-12 months C2H (Contract on Hiring) Interested Applicant can reach out to me. Regards Nithin N nnithin@astoncarter.com 8660251618 (What's app number)
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
rajasthan
On-site
As an Application Consultant, you will play a crucial role in planning, leading, organizing, and controlling multiple/simultaneous implementation projects using our implementation methodology. Your responsibilities will include maintaining project plans, ensuring timely and within budget implementations of satisfactory standards, and serving as the primary point of contact for internal and external customers throughout all project phases. You will be responsible for recognizing and handling escalated customer issues, facilitating resolution of advanced escalations, and ensuring completion of project artefacts in a timely and consistent manner. Additionally, you will need to fully document and continuously improve development processes and procedures for ISO compliance, provide input into process improvement initiatives focusing on implementation processes, and work with the development team to communicate product gaps and coordinate short-term workarounds and long-term enhancements. You will also be required to facilitate business process review sessions with external clients and mentor implementation consultants effectively in this area. To be successful in this role, you should have at least 2 years of working experience in a related field, be a Singaporean citizen or hold relevant residence status, and possess the ability to work independently with minimal supervision. You should be a team player capable of collaborating effectively with both the team and customers, have an appreciation of technical issues in a customer context, and demonstrate strong verbal and written communication skills. The ability to quickly learn new technologies and prior experience in HRMS implementation will be advantageous. In return, we offer on-the-job training, a competitive package, a 5-day workweek (Monday to Friday, 9:00 am to 6:00 pm with a 1-hour lunch break), a friendly and multi-cultural work environment, and support for staff enrichment programs such as job-related courses and company outings. If you are ready to advance your career and take on this challenge, don't hesitate any longer. Contact us today by sending your resume/CV to lily.eng@frontier-ehr.com.,
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. Were looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether youre collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team thats revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our company&aposs Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). At least 3 years relevant experience Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems. Show more Show less
Posted 2 weeks ago
0.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Technical support : To schedule an Interview call - 91 8660813823 (Barsha) Requirements: - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job summary: As an Technical support Associate for a Technical domain, you will be responsible for handling window operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service. Key Responsibilities : Troubleshoot issues related to system performance, updates, drivers, and user accounts Assist with installation, configuration, and maintenance of Windows-based applications Guide users through step-by-step solutions via phone, email, or remote access tools Document all technical issues and resolutions in the ticketing system Escalate unresolved or complex issues to higher-level support teams when necessary Work collaboratively with cross-functional teams to resolve escalated issues. Work Location: Divyashree Towers, Bannerghatta Road, Bangalore Shifts: Rotational Shift (5 days work /2 days off) Salary: Up to 6 LPA Immediate joiner only. Interested candidates can contact to - 8660813823 (Barsha) or barsha@yourpitchh.com
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities : Provide timely and professional support to customers via email, phone, chat, or ticketing system. Troubleshoot technical issues and guide users through solutions. Escalate complex problems to relevant departments (engineering, QA, product). Maintain a deep understanding of product features, functionality, and updates. Document customer issues, resolutions, and feedback accurately in CRM or help desk system. Collaborate with product and engineering teams to identify and resolve product bugs. Assist with onboarding, training, and usage guidance for new customers. Monitor and prioritize support requests to meet service-level agreements (SLAs). Contribute to self-help documentation such as FAQs, user guides, and knowledge base articles. Qualifications : Essential : Bachelor's degree in a relevant field (e.g., IT, Computer Science, Business, Life Sciences). 1+ years of experience in customer or product support. Strong troubleshooting and analytical thinking skills. Excellent written and verbal communication skills. Preferred : Experience with CRM/help desk tools (e.g., Zendesk, Salesforce, Freshdesk). Familiarity with technical concepts or product domain (software, hardware, biotech, etc.). Multilingual skills (if required for global support coverage).
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities : Provide timely and professional support to customers via email, phone, chat, or ticketing system. Troubleshoot technical issues and guide users through solutions. Escalate complex problems to relevant departments (engineering, QA, product). Maintain a deep understanding of product features, functionality, and updates. Document customer issues, resolutions, and feedback accurately in CRM or help desk system. Collaborate with product and engineering teams to identify and resolve product bugs. Assist with onboarding, training, and usage guidance for new customers. Monitor and prioritize support requests to meet service-level agreements (SLAs). Contribute to self-help documentation such as FAQs, user guides, and knowledge base articles. Qualifications : Essential : Bachelor's degree in a relevant field (e.g., IT, Computer Science, Business, Life Sciences). 1+ years of experience in customer or product support. Strong troubleshooting and analytical thinking skills. Excellent written and verbal communication skills. Preferred : Experience with CRM/help desk tools (e.g., Zendesk, Salesforce, Freshdesk). Familiarity with technical concepts or product domain (software, hardware, biotech, etc.). Multilingual skills (if required for global support coverage).
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities : Provide timely and professional support to customers via email, phone, chat, or ticketing system. Troubleshoot technical issues and guide users through solutions. Escalate complex problems to relevant departments (engineering, QA, product). Maintain a deep understanding of product features, functionality, and updates. Document customer issues, resolutions, and feedback accurately in CRM or help desk system. Collaborate with product and engineering teams to identify and resolve product bugs. Assist with onboarding, training, and usage guidance for new customers. Monitor and prioritize support requests to meet service-level agreements (SLAs). Contribute to self-help documentation such as FAQs, user guides, and knowledge base articles. Qualifications : Essential : Bachelor's degree in a relevant field (e.g., IT, Computer Science, Business, Life Sciences). 1+ years of experience in customer or product support. Strong troubleshooting and analytical thinking skills. Excellent written and verbal communication skills. Preferred : Experience with CRM/help desk tools (e.g., Zendesk, Salesforce, Freshdesk). Familiarity with technical concepts or product domain (software, hardware, biotech, etc.). Multilingual skills (if required for global support coverage).
Posted 2 weeks ago
1.0 - 4.0 years
8 - 12 Lacs
Mathura
Work from Office
Key Responsibilities Design and deliver training programs on Android Studio and mobile app development. Create and maintain training materials, manuals, and documentation. Conduct hands-on workshops and practical sessions to enhance learning outcomes. Assess trainee performance and provide feedback for improvement. Stay updated with the latest trends and technologies in mobile app development. Collaborate with project teams to align training with deployment needs. Support learners in troubleshooting and resolving technical issues. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience in Android Studio and mobile app development. Strong understanding of mobile UI/UX design principles. Excellent communication and presentation skills. Ability to adapt training methods to different learning styles. Experience in delivering technical training sessions is preferred. Contract Details This is a contractual position with deployment based on project requirements. Contract duration and terms will be discussed during the interview process.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As the Major Incident Commander and Problem Manager at TransUnion, you will be an integral part of the Operations Management function. Your role will involve acting as the Incident Commander, collaborating with DevOps, SRE teams, and Service Owners during Major Incidents to effectively triage and mitigate service impacting events promptly. You will also oversee the progression of incidents through the Problem Management lifecycle. Key Responsibilities: - Incident Management: Your primary responsibility will be to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service swiftly during Major Incidents while maintaining accurate and timely progress data. You will be responsible for updating senior leaders, stakeholders, and end-users and escalating issues when necessary. Additionally, you will develop and implement Incident Management processes and systems to drive process improvements globally. - Problem Management: You will lead Post-Incident Review and Problem Management meetings to identify root causes, drive permanent fixes, and prevent future incidents. Collaborating with DevOps and SRE teams, you will analyze incident trends, implement best practices, and strive for continuous improvement using various root cause analysis methods. - General Responsibilities: Applying ITIL best practices, you will ensure systematic incident and problem management processes. You will monitor service and infrastructure dashboards, taking necessary actions to address anomalies. Impact You'll Make: To excel in this role, you should possess a Bachelor's degree or higher in Computer Science or a related field. Strong leadership, project planning, communication, and execution skills are essential, along with the ability to communicate technical issues clearly to non-technical stakeholders. Your expertise in troubleshooting, core infrastructure technologies, cloud-native tools, and observability tools will be crucial. Experience with IaC tools, root cause analysis methods, and trouble ticketing systems is also required. Requirements: You must be flexible to work within a Follow the Sun global shift ROTA, covering local daytime hours, holidays, and weekends on a rotational basis. On-call responsibilities will be shared across team members. This hybrid position requires regular virtual work and in-person presence at a TU office location for a minimum of two days a week. As the Advisor, IT Support at TransUnion, you will play a vital role in incident and problem management, contributing to the organization's operational efficiency and service excellence.,
Posted 2 weeks ago
1.0 - 6.0 years
5 - 6 Lacs
Hyderabad
Work from Office
Hiring for Technical/Customer Service Job Role Skills Rqrd: Technical Troubleshooting, Customer Service, Excellent English Communication Minimum 1 years Exp in any International Technical Services process Immediate Joiner can only apply Required Candidate profile Rotational US Shifts (Night Shifts Only), 5 days Working Should be ready to relocate immediately after selection to Hyderabad Job Location: Cognizant Office, Hyderabad (work from office) Perks and benefits Allowances, Provident Fund, and Insurance benefits
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
maharashtra
On-site
As an IT Support Executive at Mid-Day Infomedia, you will be responsible for providing top-notch technical assistance to end-users, ensuring seamless operations of IT assets within the organization. With a rich experience of 12 years in technical troubleshooting and domain support, you will play a crucial role in maintaining hardware and software systems across various devices such as printers, laptops, and desktops. Your primary responsibilities will include offering prompt first-level support for hardware and software issues, resolving system problems, network connectivity issues, and printer malfunctions. Moreover, you will be tasked with setting up, configuring, and maintaining computer systems to guarantee optimal performance and security. You will also assist in OS installation, upgrades, patch management, and ensure compliance with IT policies and security protocols. Your expertise in Windows OS, basic networking concepts, and hardware troubleshooting will be pivotal in executing your day-to-day tasks effectively. Additionally, hands-on experience with printer setup, troubleshooting, and maintenance will be beneficial. Your familiarity with remote support tools, ticketing systems, and strong communication skills will aid in providing efficient support to users. Ideally, you should possess a Diploma/Degree in Computer Science, Information Technology, or a related field along with 12 years of relevant experience in IT support or desktop engineering roles. An added advantage would be a basic understanding of Active Directory, DNS, DHCP, and experience in supporting antivirus software, backup tools, and cloud-based email systems. If you are a proactive and skilled IT professional seeking a challenging role in Mumbai - Bandra East, this opportunity at Mid-Day Infomedia is tailor-made for you. Join us in our mission to ensure uninterrupted IT operations and user satisfaction through your technical expertise and user-friendly approach.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
Are you passionate about problem-solving and eager to learn cutting-edge technologies Do you have a keen interest in innovation and a customer-centric approach If so, Oracle is looking for you to join our Customer Success Services (CSS) team as a Sr. / Sr. Principal Support Engineer - EBS Apps Developer. As part of our team, you will be supporting over 6,000 companies worldwide by building and maintaining their technical landscapes through tailored support services. The ideal candidate for this role is an experienced technical professional with a solid understanding of business solutions, industry best practices, and technology designs within Oracle Applications supporting products and technologies. You should have hands-on experience in the implementation or support of large to medium Oracle Applications implementation projects, as well as strong technical knowledge in Oracle applications, SQL, PL-SQL, OAF, XML, Oracle Forms and Reports, AME, WF, APEX, Java, ADF, JET, and PaaS skills. In addition to technical skills, we are looking for someone who is flexible, open-minded, and capable of working with different technologies and addressing complex architectures in on-premises, cloud, or hybrid environments. You should be able to collaborate effectively with global teams to provide the best-tailored solutions to Oracle customers. The successful candidate should have a minimum of 10 years of relevant experience with excellent problem-solving and troubleshooting skills. You should be self-driven, result-oriented, and have strong communication and teamwork skills. Additionally, you should be able to work effectively in a team, collaborate with stakeholders, and ensure on-time delivery of assigned tasks while meeting deadlines. Your responsibilities will include developing technical solutions to meet business requirements, resolving key issues related to code change requirements and bug fixes, supporting Oracle ERP products and services, and conducting knowledge transfer sessions. You will also be responsible for safeguarding customer satisfaction, engaging in architectural tasks, detecting and addressing performance challenges and security issues, and analyzing, troubleshooting, and solving customer issues using Oracle products. If you are ready to take on this exciting opportunity and work with a team of highly skilled technical experts, apply now to join Oracle's CSS team and be a part of our commitment to empowering an inclusive workforce that promotes opportunities for all.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be a valuable member of our team as a Product Support Engineer, responsible for providing efficient after-sales service support for our electronics products across India. Your role will involve addressing customer complaints, conducting troubleshooting, performing installations and repairs, and ensuring customer satisfaction through proactive engagement. Your key responsibilities will include analyzing customer complaints and resolving issues in a timely manner, offering support for installation, troubleshooting, and repair of alternators, DC motors, controllers, and related components. You will also be involved in suggesting improvements for power electronic components and control systems, building a network of service dealers and partners, conducting training sessions for dealers and internal teams, and maintaining service records and documentation. Collaboration with sales and product teams to enhance product quality based on customer feedback, reporting key issues to management, and upholding service quality standards will be integral parts of your role. Additionally, you will be expected to travel across India for on-site support, audits, or installations as required. This is a full-time position with benefits including health insurance, life insurance, paid sick time, paid time off, and Provident Fund. The work schedule is on day shift from Monday to Friday. As part of the application process, you will be asked questions regarding your experience as a Product Support Engineer, current CTC and expected salary, notice period, experience in power electronics and handling IGVT, mosfet, thyristors, as well as knowledge of communication protocols for machine-to-machine communication. The work location for this role is in person, providing you with the opportunity to make a meaningful impact on our customers" satisfaction and product performance.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
NTT DATA is looking for a skilled Oracle ORDS+EBS (R12) professional to join their team in Pune, Maharashtra (IN-MH), India. As a part of this inclusive and forward-thinking organization, you will be responsible for various key tasks that are essential for the successful functioning of Oracle EBS R12 system. Your primary responsibilities will include designing, developing, and implementing RESTful APIs using Oracle REST Data Services (ORDS) to expose data and functionality from Oracle EBS R12. Additionally, you will be required to write and optimize PL/SQL code for API development and database interactions within the EBS environment. Providing technical support for Oracle EBS R12, troubleshooting issues, resolving problems, and ensuring system stability will also be a crucial part of your role. You will play a vital role in building integrations between Oracle EBS and other systems using REST APIs and other integration methods. Managing database interactions, including data extraction, transformation, and loading processes, will be another key aspect of your job. Furthermore, developing and maintaining reports and analytics based on data from Oracle EBS, as well as performing tasks related to EBS system administration such as user management, security, and performance tuning, will be part of your responsibilities. To excel in this role, you must possess strong PL/SQL and SQL skills to manage APIs, database interactions, and custom reports effectively. Having expertise in Oracle EBS R12 modules, including Financials, SCM, HRMS, or other relevant modules is essential. Hands-on experience with Oracle REST Data Services (ORDS) for developing and deploying RESTful APIs is also required. You should have experience with integrating Oracle EBS with other systems using REST APIs, web services, or other methods. Additionally, the ability to diagnose and resolve technical issues related to Oracle EBS and ORDS, along with strong analytical, problem-solving, and communication skills, will be highly valuable. Experience with version control systems such as Git and deployment processes for Oracle EBS and ORDS, as well as understanding security best practices for Oracle EBS and REST APIs, will be beneficial in this role. If you are looking to be part of a global innovator in business and technology services, NTT DATA is the place for you. With a commitment to helping clients innovate, optimize, and transform for long-term success, NTT DATA offers a diverse and inclusive environment with experts from over 50 countries. Join NTT DATA and contribute to the digital and AI infrastructure of the world as we move confidently into the digital future.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
ambala, haryana
On-site
The Field Service Technician position is a full-time, on-site role located in Ambala. As a Field Service Technician, your primary responsibilities will include installing, maintaining, and repairing telecommunications equipment. You will be required to troubleshoot technical issues, provide technical support to clients, and ensure that all equipment is operating at optimal levels. In addition to these tasks, this role will involve traveling to client locations, adhering to scheduled maintenance appointments, and responding to emergency repair calls. It will be essential for you to document all service activities and maintain accurate records of equipment and repairs. To excel in this role, you should possess strong skills in installation and maintenance, technical troubleshooting, and problem-solving. Excellent customer service and communication skills are also critical for effectively interacting with clients. A solid knowledge of telecommunications systems and equipment is required, along with the ability to travel and adapt to various work environments. While not mandatory, prior experience working in the field would be advantageous. Additionally, holding relevant certifications or technical training in the field of telecommunications or a related area is preferred. A high school diploma or equivalent is required, and any additional technical qualifications would be viewed positively.,
Posted 2 weeks ago
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