653 Technical Troubleshooting Jobs - Page 21

Role & responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Preferred candidate profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritiz...

Role & responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Preferred candidate profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency ...

Responsible for logging tickets, monitoring, assigningticketsto respective support engineers. Providing first level of remote technical support to clients. Making sure that the ticketsare responded within the required time frame to meet the SLAs. Escalating thecallsto support manager if tickets are not responded or resolved within the time. Vendor management. IT assets management. Preparing and scheduling daily, weekly and monthly MIS reports and sending the reports to clients and managers. Managing and maintaining the workflow, client contacts, support contracts, SLA details, escalation matrix, performance metrics, time entries etc. as per client requirement.

The client is a large investment bank, operating on a global scale. The scope of the project comprises of the following functional areas: Build & Deploy DevOps toolchains: GitLab (20%) and an integrated platform consisting of commercial and inhouse tools (80%) Security Scanning Collaboration Tools Software Governance Regulatory Requirements The goal of the project is to plan migration, decommissioning and final removal of all these services. In the meantime, we will provide support and maintenance, conduct enhancements and development projects, ensure optimal performance, security, and reliability. Responsibilities Triage the issue (or fulfil the request) following the Knowledge Base (KB), w...

Our client is an EU subsidiary of a Global Financial Bank working in multiple markets and asset classes. We are seeking a highly skilled WK OneSumX Technical Specialist to support the Client in the implementation, optimization, and maintenance of the Wolters Kluwer OneSumX regulatory reporting platform. This role requires deep technical expertise in OneSumX configuration, integration, and customization, ensuring seamless regulatory reporting and compliance processes. The ideal candidate will have experience working in financial institutions and regulatory reporting environments, with strong knowledge of data management, system integration, and regulatory frameworks such as EMIR, MIFID, Basel...

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) KAJAL 8860800235 Required Candidate profile Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Responsibilities Design and build solutions for complex business workflows Understanding the user persona and deliver slick experience. Take end to end ownership of components and be responsible for the sub systems that you work on from design, code, testing, integration, deployment, enhancements etc. Write high quality code and taking responsibility of their task Solve performance bottlenecks Mentor junior engineers Communicate and collaborate with management, product, QA, UI/UX teams. Deliver with quality, on time in a fast-paced start-up environment: Bachelor/Master's in computer science or relevant fields 8 + years of relevant experience. Strong sense of ownership. Excellent Java and obj...

Skills & Qualifications Bachelor/masters in computer science or relevant fields. 3+ years of relevant experience. Strong sense of ownership. Experience in building and scaling microservices. Strong problem-solving skills, technical troubleshooting and diagnosing. Expected to be a role model for young engineers, have a strong sense of code quality and enforce code quality within the team. Excellent understanding of Debugging performance and optimization techniques. Experience in JavaScript, HTML & CSS, React js Experience in developing any large-scale Experience in cloud technologies. Demonstrated ability to deliver in a fast-paced environment. Good Communication Skills.

Technical Support(Chat) - Customer service profile Location: Bangalore | Freshers Only Salary Upto - 3.5 LPA 5Days WFO | US Shift | 1side Cab Immediate Joiners only | Joining 20 June Call/ WhatsApp Latika: 9810996899 Email: latika.chopra05@gmail.com Required Candidate profile Technical Graduate Preferred(BCA, MCA, B.Tech, M.Tech)

Role: VIP Support Engineer Key Attributes: Year Of Experience: 2+ Location: Mumbai (Nariman Point, BKC) Strong Area: Windows, MAC, IOS Support, Software & Hardware Troubleshooting (Experience and Qualifications) - BE , ME / B.Tech, M.Tech / B Sc-IT, MSC IT/ BCA, MCA Strictly No BA, B Com, Diploma holders Preferred – MCSA / M365:MDAA Job Accountabilities: Handson experience on IOS devices (Ipad, Iphone, Apple TV) Experience of supporting VIP Users (Company MD/CEO, Board of Directors) including their residence. Experience of supporting Meeting Rooms and Board Room and knowledge of Audio Video Setups Advance knowledge on Windows OS or MAC OS. Ready to work on rotational shifts, Weekends, Public...

Job Information Job Opening ID ZR_2172_JOB Date Opened 10/04/2024 Industry Technology Job Type Work Experience 4-6 years Job Title Front End Engineer City Bangalore Province Karnataka Country India Postal Code 560029 Number of Positions 4 Skills & Qualifications Bachelor/masters in computer science or relevant fields. 3+ years of relevant experience. Strong sense of ownership. Experience in building and scaling microservices. Strong problem-solving skills, technical troubleshooting and diagnosing. Expected to be a role model for young engineers, have a strong sense of code quality and enforce code quality within the team. Excellent understanding of Debugging performance and optimization tech...

Job Information Job Opening ID ZR_2174_JOB Date Opened 10/04/2024 Industry Technology Job Type Work Experience 8-10 years Job Title Lead - Backend Engineer City Bangalore Province Karnataka Country India Postal Code 560029 Number of Positions 4 Responsibilities Design and build solutions for complex business workflows Understanding the user persona and deliver slick experience. Take end to end ownership of components and be responsible for the sub systems that you work on from design, code, testing, integration, deployment, enhancements etc. Write high quality code and taking responsibility of their task Solve performance bottlenecks Mentor junior engineers Communicate and collaborate with m...

Key Responsibilities: Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits. Train clients on software usage and best practices. Collaborate with the development team for escalated issues and ensure timely resolution. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: Strong problem-solving and communication skills. Familiarity with common software systems and technical troubleshooting.

Qualifications: Graduate with 18 months of international Networking process experience. Both Side Cab Facility Pay range and compensation Package:The salary range for this position is 4LPA to 5 LPA. Share cv on WhatsApp:- 6367194878

Telehealth Coordinator Roles and Responsibilities: Manage and coordinate telehealth services. Ensure patients receive remote healthcare services efficiently and effectively. Troubleshoot technical issues related to telehealth services. Train healthcare providers on telehealth technology. Monitor and evaluate the effectiveness of telehealth services. Required Skills: Knowledge of telehealth technology Strong organizational skills Excellent communication skills Ability to troubleshoot technical issues Understanding of healthcare regulations

EHR (Electronic Health Record) Analyst Roles and Responsibilities: Manage and optimize electronic health record systems. Ensure EHR systems meet the needs of healthcare providers and patients. Analyze data to improve EHR system performance. Train healthcare staff on EHR system usage. Collaborate with IT departments to implement system updates. Required Skills: Knowledge of EHR systems Proficiency in data analysis Attention to detail Strong organizational skills Ability to train healthcare staff

About the Team Join a talented, energetic, and innovative group managing a support team. This team is chartered to provide support services to the UKG Ready customer base. You'll oversee support resources in delivering exceptional customer product support and resolution in a fast-paced, high-volume environment. You'll also manage the dynamics of daily operations by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction. About the Role: Product Support Representative This role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. You're expected to deliver high-...

Lead service operations for solar inverter systems across residential to utility-scale projects. Manage technical support, field teams, and issue resolution to ensure optimal performance, high uptime, and exceptional customer satisfaction.

Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Rotational shift Location: Chennai Thanks Pavithra@jobseeks4u.com

URGENT HIRING!!! For more information call & WhatsApp - 8920208592 Responsibilities Monitor and maintain dialysis machines before, during, and after treatments. Prepare and set up equipment for patients undergoing dialysis. Assist patients with the procedure, ensuring their comfort and safety during treatment. Collect and record patient data, vital signs, and other relevant information. Provide education to patients and their families regarding dialysis treatment and care. Troubleshoot issues with dialysis equipment and report any malfunctions or concerns to the appropriate personnel. Maintain cleanliness and sanitation of the dialysis area and equipment. Skills Strong understanding of dialy...

We are seeking a skilled and detail-oriented Technician - Laboratory to join our team in India. The ideal candidate will have 1-7 years of experience in a laboratory environment and will be responsible for conducting experiments, analyzing samples, and maintaining laboratory equipment. RESPONSIBILITIES Prepare and analyze samples using laboratory equipment and techniques. Maintain laboratory equipment and ensure it is calibrated and functioning properly. Perform routine quality control checks on laboratory tests and results. Document and report laboratory findings in accordance with standard operating procedures. Assist in the development and validation of laboratory methods and procedures. ...

Role - Team Lead Exp - Min 4 Years Loc - Hyderabad Skill - Service Desk / Technical Support / IT Support Con - 9116324602 / teena.ghrs@gmail.com Notice Periods - 30 Days

Position Objective (Briefly state what the main purpose of what this position is responsible for). Within the region and the Energy+ division, the Technical Team will provide technical and product expertise to sales representatives, resellers, and customers during the sales process. They will assist in the Material Requisition process and drawings, ensuring compliance and readiness by coordinating with sourcing departments. Additionally, they will support the commercial sales team through product recommendations and solution generation. The team will address customer needs and concerns with professionalism and expertise, and mentor less experienced associates. The technical solutions team wi...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) SHASHANK 8860802842 Required Candidate profile Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations