653 Technical Troubleshooting Jobs - Page 19

Role & Responsibilities Performing inbound calls from wire transfer customers and agents. Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via ca...

Assistant Manager TS, - MS SQL On Prem + Azure SQL DBA - Mumbai (WFO) - Immediate joiner / Early joiners Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues. Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process, and being a CAB member Expert knowledge of SQL clusters and BCDR When to use DTU vs vCore Running daily health checks and ensuring uptime Performing backups and recoveries Applying patches and upgrades Troubleshooting and resolving database issues Documenting and optimizing database processes Collaborating with the internal IT team to ensure a seamless workflow. Config...

Responsibilities: * ensure the proper functioning and maintenance of equipment or systems, often providing technical support and troubleshooting to customers . ensuring optimal performance and customer satisfaction.

Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Hiring For International Technical Support 1. Provides expedient and accurate customer service to all client customers. Addresses customer concerns, queries, issues, complaints and/or places sales orders and product informa...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Solution Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Solution Architect required to design and oversee the integrations of new liquidity platforms into the client's landscape. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. This role requires strong leadership skills and the ability to collaborate with cross-functional teams to deliver hi...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Solution Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Solution Architect required to design and oversee the integrations of new liquidity platforms into the Barclays landscape. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. This role requires strong leadership skills and the ability to collaborate with cross-functional teams to deliver hi...

Hiring: Tech. Support (Intl. voice) Exp: Min. 2 year in International voice Graduates only/Exp. in trouble shooting OS , MS office. CTC: up to 6 LPA Location: Hyderabad Shifts: 24/7 Shift/ WFO Cab facility/ Contact: 9653852049(HR Gaurav)

We are looking for a highly skilled and experienced Technical Support Analyst to join our team in India. The ideal candidate will have 6-11 years of experience in the software product industry, with excellent technical skills and strong communication abilities. Roles and Responsibility Provide technical support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest process improvements. Stay updated with new technologies and industry trends. Job Requirements Strong u...

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are prefer...

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced candidates can apply. Salary will depend on c...

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 4 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location-Bangalore & Pune Immediate Joiner Only

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift ( both way cab ) Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate (Degree Certificate Mandatory) • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Respons...

Role & responsibilities Project Planning & Execution: Develop detailed project plans, timelines, and budgets. Coordinate procurement, logistics, and manpower deployment. Monitor progress and ensure timely completion within budget. Team & Vendor Coordination: Manage cross-functional teams including engineering, procurement, construction, and service. Liaise with contractors, vendors, and government bodies for permits and approvals. Technical Oversight: Create solutions based on sales team inputs & customer interaction, site requirements. Review system designs, site surveys, and engineering drawings. Ensure installations follow technical standards and safety protocols. Resolve on-site technica...

Job Title: Business central developer Location: Remote / Pan India, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad Notice Period: Immediate iSource Services is hiring for one of their USA based client for the position of Business central developer. About the Role - We are looking for a skilled Microsoft Dynamics 365 Business Central Developer to design, build, and implement custom solutions aligned with business needs. This role involves developing customizations and integrations, resolving technical issues, and working closely with cross-functional teams in a fully remote environment. Key Responsibilities: Develop and customize solutions for Microsoft Dynamics 36...

REF73568J-Assistant Manager TS, 5+ years experience- Azure SQL DBA + MS SQL On Prem - Mumbai (WFO) - Immediate joiner / Early joiners Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process, and being a CAB member Expert knowledge of SQL clusters and BCDR When to use DTU vs vCore Running daily health checks and ensuring uptime Performing backups and recoveries Applying patches and upgrades Troubleshooting and resolving database issues Documenting and optimizing database processes Collaborating with the internal IT team to ensure...

This role is ideal for experienced professionals who thrive in fast-paced environments and are passionate about delivering exceptional service to business clients via live chat platforms. Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Strong written communication, problem-solving, and multitasking skills are essential. If you have a background in B2B support and enjoy pioneering new initiatives

We are looking for a meticulous and experienced Technology Transfer Manager to spearhead the efficient transfer of technology for solid dosage forms at Evertogen Life Sciences . This pivotal role involves overseeing the seamless transition of OSD products from R&D or third-party development to our manufacturing plant, ensuring successful scale-up, unwavering regulatory compliance, and adherence to the highest quality standards. The ideal candidate will champion the preparation and review of critical technical documents, including technology transfer protocols, BMR/BPR, and process validation reports, while actively coordinating with cross-functional teams such as QA, QC, RA, and Production. ...

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers...

A strong understanding of SAP SDM (Secondary Distribution Management) or similar systems, including configuration, functionality, and integration with other systems. Data Management required. Required Candidate profile For OGSD, expertise in the oil and gas industry's secondary distribution processes, including wholesale, resale, industrial, end-consumer, and service station supply.

A strong understanding of SAP SDM (Secondary Distribution Management) or similar systems, including configuration, functionality, and integration with other systems. Data Management required. Required Candidate profile For OGSD, expertise in the oil and gas industry's secondary distribution processes, including wholesale, resale, industrial, end-consumer, and service station supply.

Sodexo Food Solutions India Pvt. Ltd. is looking for Helpdesk Operator to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resol...

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Helpdesk to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and re...

Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Technical support advisor Experience: 0-3 years Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for Technical Support Advisor role for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a customer care representative, this is an excellent ...

The Senior Technical Support Analyst is a subject matter expert responsible for leading complex Tier 2 support efforts with minimal supervision. This role requires strong technical knowledge, leadership in support delivery, and mentoring of junior team members. Key Responsibilities: Execute high-complexity technical support tasks independently Provide mentorship and guidance to Associate and Intermediate Support Analysts Offer technical and subject matter expertise within their domain Set work priorities, define deliverables, and guide stakeholders accordingly Act as the escalation point for internal team members and external stakeholders (clients, vendors, partners) Serve as the day-to-day ...

Responsibilities Learn and apply new technologies, including the Quickbase platform and support tools. Support customers via phone and email to ensure success using the Quickbase platform. Troubleshoot functionality issues and provide feature explanations and best practice guidance. Deliver creative, urgent solutions to diverse customer challenges to enhance productivity. Contribute to the development of support resources and team enablement tools. Advocate for customers by elevating their voice across the organization. Ideally, You Will Have Basic networking knowledge and advanced operating system familiarity (Windows/macOS). Strong verbal and written communication skills in English. Basic ...