653 Technical Troubleshooting Jobs - Page 18

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Greetings from Mphasis! Were excited to announce that were hiring for the ITO Service Desk across our Bangalore and Pune locations! If you're passionate about technology, eager to learn, and ready to grow in a dynamic, fast-paced environment, this opportunity is for you. Position: Technical Support Engineer ITO Service Desk Location: Bangalore / Pune Experience: 02 years Qualification: Any Graduate (ITIL certification preferred) Key Responsibilities: Respond to customer queries via inbound calls, chat, and email within defined SLAs Provide Level 1 and Level 2 technical support for desktop environments, banking applications, account management, VPN, printers, and more Troubleshoot issues rela...

About the Role: Grade Level (for internal use): 10 The Team You will be an expert contributor and part of the S&P Global Rating Core Services Engineering Team. The team has diverse experience in technology stacks. From a foundation of disciplined processes, QA seeks out innovative testing solutions, reliable & transparent test execution, and aspires towards continuous improvement in achieving top quality. Whats in it for you As a Senior QA you will make a key contribution in building solutions to test applications across Web/API/DB platforms and framing efficient data comparison methods. Your challenge will be reducing the time to market for products without compromising quality, by leveragi...

Grade Level (for internal use): 11 Title Adobe Experience manager (AEM) Technical Architect/Lead Job Location : India- Hyderabad/Ahmedabad The Team: The team is responsible for building a platform that provider of information, benchmark prices, analytics and Essential Intelligence for the energy and commodities market products for S&P Global Commodity Insights. The team works in a challenging environment that gives ample opportunities to use innovative ideas to solve complex problems. You will have the opportunity every day to work with people from a wide variety of backgrounds and will be able to develop a close team dynamic with coworkers from around the globe. The Impact: This is a AEM Te...

Diploma/ITI/BE in Mechanical/Electrical/Electronics/Biotech Engineer for laboratory & civil engineering testing instruments. Installation, maintenance, repair and calibration Must be punctual, organized, and skilled in troubleshooting.

Team Leads are responsible for leading a team of Support agents, for business-to-business or business-to-consumer practices. Team Leads deliver quarterly performance evaluations, perform bi-annual career discussions, career development discussions and suc cessfully address performance gaps without supervision. What youll do: Support and coach team members to achieve KPIs Serve as an escalation point and backup for Managers Review team interactions to identify coaching opportunities and ensure progress of open tickets Provide feedback to associates through formal coaching evaluations on random calls and tickets and through live observations Review KPIs, supporting metrics, and scheduled repor...

Process Type :- Voice Education :- UG/Grad Experience :- Fresher or Experience Salary :- Upto 28.5K (Inhand)+ 2K (PLI) Shifts :- Rotational Shifts 24x7 Location Gurgaon Cabs :- Both Side (Hiring zone) Work Mode :- Work From Office Required Candidate profile Contact Hr Abhishek 9211266657 HR Deepali 9650092537 HR Mehak 9650005227

International voice process Good Technical Knowledge on Computer and software Graduation Mandatory Salary: Fresher-1 year: 28.5 k Experience 1 + year : 35k Rotational Shifts 24x7 Work location Ggn Both side cabs Work From Office Required Candidate profile Contact to apply HR Deepali 9650092537 HR Ridhi 8178280056 HR Akanksha 9211244469

Responsible for tech Support/Desk Job/Shift basis Must have Proficiency in Kannada is mandatory Must be open to working in shifts and on rotational week-offs 6 Months Contract and based on the performance will convert into full time

We are seeking motivated and dynamic Voice Process Agents to join our team in India. The ideal candidates will have 1-4 years of experience in voice processes, demonstrating strong communication and customer service skills. Handle inbound and outbound calls professionally and efficiently. Provide excellent customer service and resolve customer inquiries. Maintain accurate records of customer interactions and transactions. Follow up on customer interactions as necessary to ensure satisfaction. Collaborate with team members to improve process and service quality. 1-4 years of experience in voice process or customer service roles. Excellent communication skills in English and local languages. S...

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift ( both way cab ) Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate (Degree Certificate Mandatory) • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Respons...

So, what’s the role all about? The Sustenance Engineer will oversee the end-to-end management of software incidents, ensuring timely resolution and effective communication with stakeholders. The role involves coordinating and collaborating on customer break/fix reports, performing root cause analysis, and coordinating with R&D teams and other departments. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and experience in identifying and resolving bugs within a software environment. How will you make an impact? Act as an R&D focal point for customer reported incidents, including replicating and diagnosing potential software bugs Consult with technica...

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 5 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstra...

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 5 LPA + INCENTIVES. Call HR Shakti TO Schedule Your Interview @ 9257030239 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstr...

Provide chat and email-based technical support, troubleshoot software issues, document cases, follow up for resolution, escalate when needed, collaborate with internal teams, and contribute to process improvement and training. Perks and benefits Remote work options, fixed shifts with weekly offs

6+years of Strong hands-on experience in Java 8, Springboot and Microservices. Experience in writing SQL queries. Good experience in Angular Understanding of Devops and deployments. Should be able to perform an Individual role. Design and develop scalable and resilient systems using to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous im...

6+years of Strong hands-on experience in Java 8, Springboot and Microservices. Experience in writing SQL queries. Good experience in Angular Understanding Devops and deployments. Should be able to perform an Individual role. Design and develop scalable and resilient systems using to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous impro...

1. Requirement Analysis & System EvaluationConduct a comprehensive fit-gap analysis between client requirements and the standard SuccessFactors Suite. Guide clients through their configuration and design alternatives. 2. Strategic ConsistencyAlign with IBM's strategic direction to ensure all implementations and customizations support broader enterprise objectives. 3. Technical Troubleshooting & Deployment SupportOffer assistance in bug resolution and change request deployments, ensuring optimal system functionality. 4. Standard Solutions ImplementationRecommend and implement SuccessFactors standard Time tracking solutions, tailoring them to IBM's specific operational needs. 5. Problem-Solvin...

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are prefer...

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are prefer...

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are prefer...

Summary You will assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Engineering is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. Qualifications Holder of an official trade certificate or diploma in engineering, with minimum of 2 years work experience as engineer in hotel or in a similar large building/complex with central plant.