939 Technical Troubleshooting Jobs - Page 11

Handle inbound and/or outbound calls, chats, or emails for international customers Address customer queries related to products, services, or technical issues efficiently Provide real-time resolutions while maintaining a high level of customer satisfaction Ensure timely follow-up on customer interactions and maintain accurate records in CRM Meet or exceed performance metrics such as quality, productivity, AHT, and CSAT Work collaboratively with team members and supervisors to meet campaign goals Escalate unresolved or sensitive issues to the appropriate department or authority Adhere to process guidelines, security protocols, and quality standards Stay updated with product knowledge, process...

Handle inbound and/or outbound calls, chats, or emails for international customers Address customer queries related to products, services, or technical issues efficiently Provide real-time resolutions while maintaining a high level of customer satisfaction Ensure timely follow-up on customer interactions and maintain accurate records in CRM Meet or exceed performance metrics such as quality, productivity, AHT, and CSAT Work collaboratively with team members and supervisors to meet campaign goals Escalate unresolved or sensitive issues to the appropriate department or authority Adhere to process guidelines, security protocols, and quality standards Stay updated with product knowledge, process...

Handle inbound and outbound customer calls for international clients, providing excellent service and resolving queries efficiently. Communicate clearly and professionally in English to support customers from global markets. Follow call scripts and standard operating procedures to ensure high-quality service. Identify customer needs and provide appropriate solutions or escalate issues when required. Meet performance metrics such as call quality, response time, and customer satisfaction. Maintain accurate records of customer interactions using CRM tools. Adhere to company policies, schedules, and quality standards in a remote working environment. Collaborate with team leads and supervisors to...

Process Mixed Tech Sales: Handle inbound and outbound sales calls related to technical issues such as printer support, antivirus, pop-up alerts, and other system-related concerns. Sales & Troubleshooting: Understand customer technical problems, offer quick diagnosis, and pitch suitable solutions and services (e.g., software support, subscription plans). High-Intent Calls: Manage mixed calls including pop-ups, antivirus alerts, and printer errors. Convert these into successful paid support sales. Customer Handling: Communicate clearly and confidently with US-based customers. Guide them through the solution process and close sales efficiently. Shift & Schedule: Night shift role (US hours) with...

Process Mixed Tech Sales: Handle inbound and outbound sales calls related to technical issues such as printer support, antivirus, pop-up alerts, and other system-related concerns. Sales & Troubleshooting: Understand customer technical problems, offer quick diagnosis, and pitch suitable solutions and services (e.g., software support, subscription plans). High-Intent Calls: Manage mixed calls including pop-ups, antivirus alerts, and printer errors. Convert these into successful paid support sales. Customer Handling: Communicate clearly and confidently with US-based customers. Guide them through the solution process and close sales efficiently. Shift & Schedule: Night shift role (US hours) with...

You are a skilled and customer-focused Technical Support Specialist with proficiency in the German language, looking to join a growing team in Gurgaon. With a minimum of 1 year of experience in technical troubleshooting, you excel in communicating effectively in both German and English. - Provide technical support to German-speaking customers through phone, email, or chat - Troubleshoot and resolve hardware, software, or network-related issues - Document issues and solutions accurately in the ticketing system - Escalate unresolved issues to higher-level support teams when necessary - Ensure timely and high-quality customer service to meet SLAs and KPIs - Collaborate with internal teams for p...

As a Service Engineer at Inkarp Instruments Services, you will be responsible for a range of activities related to laboratory, analytical, and scientific instruments. Your role will involve installation, calibration, maintenance, troubleshooting, and repair of these instruments, ensuring high standards of service and customer satisfaction. Key Responsibilities: - Installation & Commissioning: Set up and install scientific instruments at customer sites, ensuring operational readiness. - Preventive & Corrective Maintenance: Perform scheduled maintenance and attend breakdown calls for instruments under warranty or AMC. - Troubleshooting & Repairs: Diagnose and resolve technical issues efficient...

As a candidate for the job at 366 Paikpara Road, Kolkata, West Bengal, 700103, IN, your role will involve the following: - Developing and implementing new software programs - Maintaining and improving existing software systems - Conducting testing to ensure the software runs smoothly The qualifications required for this position include: - Graduate degree in Computer Science or related field - Proficiency in programming languages such as Java and Python - Strong problem-solving skills and attention to detail If you are passionate about software development and have the necessary qualifications, we encourage you to apply for this exciting opportunity before the deadline on 10/30/2025, 12:00 P...

Role Responsibilities : Provide effective solutions to customers concerns using strategies and tools. Communicate with clients, engineers, and technicians to ensure efficient service delivery. Monitor inventory and reorder materials as needed. Stay updated with industry developments by conducting research and attending workshops. Key Deliverables : Write and present regular reports to Managers and Supervisors. Ensure the timely and effective delivery of services to clients. Maintain inventory levels to avoid service disruptions. Contribute to improving service efficiency through continuous learning.

Role Overview: As a Mining Field Executive at KiarX, you will play a crucial role in handling KiarX hardware and digital solutions at client mining sites. Your responsibilities will include installing, managing, and troubleshooting hardware, training drivers and operators on solutions, monitoring mining operations in real-time, providing on-site service and technical support, reporting operational insights, and assisting client teams for seamless technology adoption. Key Responsibilities: - Install, manage, and troubleshoot KiarX hardware in mining fleets. - Train drivers and operators on KiarX solutions. - Monitor mining operations in real time using KiarX digital tools. - Provide on-site s...

Grade Level (for internal use): 10 The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The Impact: As a Senior SDET, you will make a key contribution in building solutions to test applications across Web / Windows / API / Services / Pipelines platforms and framing efficient data comparison methods. Yo...

The Role: Software Development Engineer in Test The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The Impact: As a Senior SDET, you will make a key contribution in building solutions to test applications across Web/Windows/Mobile/API/Services/Mobile platforms and framing efficient data comparison me...

The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The Impact: As an Software QA Engineer, you will make a significant contribution in building solutions to test applications across Web/ Mobile/API/Services platforms. Your challenge will be reducing the time to market for products without compromisin...

Handle banking process activities during US/UK shifts. Assist customers with banking-related queries and transactions. Provide timely and accurate support ensuring customer satisfaction. Follow process guidelines and maintain compliance standards. Document customer interactions and escalate issues when necessary.

AT&T Back Office & Technical Support-Require Excellent Spoken English Job Criteria: 1) Immediate joiners required Should be available to join us in the month of October. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.Role & responsibilities Preferred candidate profile Excellent Eng...

Handle inbound customer calls with professionalism and clarity Provide effective solutions to customer queries ensuring high satisfaction Communicate fluently in English with strong verbal skills Work in US/International rotational shifts Follow company policies, quality standards, and compliance guidelines Maintain accurate documentation of customer interactions

Role Overview: You will be joining MetLife, the leading provider of Group Benefits, as a Lead Software Dev Engineer Tester in the Group Disability technology organization. Your primary responsibility will be to conduct thorough testing to ensure the functionality and quality of deliverables. You will collaborate closely with developers, product owners, and stakeholders to identify and resolve issues, ensuring that development deliverables meet functional and user experience standards. Your role will involve thought leadership, creative problem solving, and applying your expertise in a complex environment to deliver high-quality results. Key Responsibilities: - Write and edit automated test c...

Min JLPT N3 certified with experience of working with Japan Ready for flexible work environment such as India morning shift/night shift Good to have any technical knowledge/certification Graduation completed

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve clien...

The Team: We are looking for a Senior Full Stack developer with React, .NET,C#, JavaScriptand JQuery skills who will contribute and lead the application development of the product. The team is responsible for building a platform that provider of information, benchmark prices, analytics and Essential Intelligence for the energy and commodities market products for S&P Global Commodity Insights . The team works in a challenging environment that gives ample opportunities to use innovative ideas to solve complex problems. You will have the opportunity every day to work with people from a wide variety of backgrounds and will be able to develop a close team dynamic with coworkers from around the gl...

Key Responsibilities: Support engineering operations related to industrial cutting tools Assist in the design, development, and maintenance of cutting tools Collaborate with the production team to ensure quality standards Monitor and report on tool performance and suggest improvements Help troubleshoot technical issues related to cutting tools

Role Overview: As the ideal candidate, you will be responsible for the end-to-end completion of low side work. This includes planning, coordinating with the materials department, raising PR and ICO to the factory as per the contract. Your role will also involve providing drawings to customers, obtaining necessary approvals, and conducting installation audits to ensure compliance with safety and quality standards. Additionally, you will organize timely training programs for channel partners and associates to enhance their skills. Supporting the NAD team in site visits, estimation, and post-delivery installation processes will also be part of your responsibilities. It will be essential for you...

Role Overview: You are a proactive and technically skilled ATM Service Officer responsible for handling all aspects of ATM servicing, including pre-installation, installation, training, preventive maintenance, and breakdown maintenance. Your role involves being the face of the company during customer interactions and ensuring prompt resolution of technical issues to maintain high customer satisfaction levels. Key Responsibilities: - Handle pre-installation site readiness, installation, and commissioning of ATM machines - Conduct customer training post-installation - Perform scheduled Preventive Maintenance (PM) and attend Breakdown Maintenance (BDM) as required - Troubleshoot and resolve tec...

Role Overview: As a Technical Support Specialist, your primary responsibility will be to provide comprehensive technical support and on-site services for the deployment, maintenance, and troubleshooting of FIS Quantum and FIS Echos platforms. You will work closely with cross-functional teams to coordinate installations, system upgrades, and performance optimization, ensuring minimal disruption to client operations. Your expertise in diagnosing and resolving hardware and software issues will be crucial in maintaining system integrity and compliance with industry standards. Regular system checks, performance monitoring, and documentation of technical processes will also be key aspects of your ...

Role Overview: You are an individual striving to grow your career with NTT DATA, a trusted global innovator of business and technology services. As a Windows Admin based in Bangalore, Karnataka, India, your role involves providing ongoing systems administration support for hardware and software systems. You will be responsible for installation, customization, maintenance, and troubleshooting, as well as offering technical support on programming tools, database systems, and networks. Key Responsibilities: - Address availability and reliability issues on systems such as Windows, Unix, and Mainframe across multiple locations. - Evaluate and integrate new operating system versions, drivers, and ...