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5 - 10 years
5 - 15 Lacs
Hyderabad, Navi Mumbai, Chennai
Work from Office
Job in Brief: Your core responsibility is to guide the learners through the assigned course, ensuring their comprehension and completion of the learning content within the scheduled time. You will need to clear all doubts and queries, help out with hands-on activities, and trigger discussions. Job Description Have thorough understanding of Course Outcomes and Learning Objectives. Have custody of all relevant documents including, Curriculum, Course content etc. Go through the complete course content, lectures, industry assignments and formative assessment to have complete knowledge of course. Provide prompt and accurate answers to student queries related to online learning content. Help students solve problems and complete assignments whenever they are stuck. Communicate clearly, professionally, and courteously with the learners in the same manner an industry professional would. Utilize various resources, such as course materials, FAQs, and knowledge base articles, to effectively address student queries. Organize and share additional reading material like white papers, research papers, blog posts, and YouTube links to the learners can also share small assignments/ quizzes/ Code nuggets related posts to boost awareness related to the topic/course. Stay up-to-date with trends and technology related to that course. Monitor, track, and prepare reports as required by iON. Know when, how, and who to escalate to, in case of complex issues or concerns. Be familiar with the appropriate personnel (SME/ Delivery team). Experience Level In case of candidates from Academia : 3+ years experience in Learning or Education. Could have worked as Assistant Professors, Lecturers, Research Scholars. In case of general candidates: 4+ years of work experience. Need Proof of work at established orgs. Bachelors or more in related discipline or domain Min. Qualification B. Tech. (Technical) Post graduation pursuing
Posted 2 months ago
3 - 5 years
3 - 7 Lacs
Hyderabad
Work from Office
Technical Trainer Summary Apply Now Hyderabad Full-Time 3-5 years Responsibilities Develop and deliver technical training programs for employees. Create training materials, guides, and resources. Conduct hands-on workshops and virtual training sessions. Assess employee progress and provide feedback. Stay updated on industry trends and update training programs accordingly. Qualifications Develop and deliver technical training programs for employees. Create training materials, guides, and resources. Conduct hands-on workshops and virtual training sessions. Assess employee progress and provide feedback. Stay updated on industry trends and update training programs accordingly. Skills Strong communication and presentation skills. Expertise in the relevant technology domain (e.g., programming, cloud, etc.). Experience in instructional design and e-learning platforms. Ability to simplify complex technical concepts. Excellent organizational and planning skills.
Posted 2 months ago
3 - 6 years
5 - 8 Lacs
Sinnar
Work from Office
Effective complaint management for standard industrial pumps Responsible for on time complaint closure for standard industrial pumps Managing field service coordinators and daily monitoring of complaint till closure Root cause analysis of complaints & Identify scope of improvement with effective data analysis Provide technical support to Field service team as required. Booking & Execution of spares for warranty complaints. Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Training s for Industrial Product Group Warranty & Service agreements with suppliers. Maintain track record of complaints and data analysis Enhancing the service processes and practices to the industry standard Requirement profile : Formal education: Degree/Diploma - Mechanical Professional experience: 8 /10 Years (Experience in Pump Industry Only ) Special skills: Comprehensive pump industry knowledge Strong customer facing skills Excellent leadership qualities Innovative Good communication & having quick decision-making skills Defined Competencies : Target orientation and Problem Solving. Planning and Co- ordination. Good Communication & Presentation Skills. Experience with SAP Flexible approach Ability to work under pressure
Posted 2 months ago
2 - 5 years
4 - 8 Lacs
Hyderabad
Work from Office
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5’s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5’s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users’ knowledge and skills in F5’s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5’s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Posted 2 months ago
1 - 3 years
2 - 6 Lacs
Chennai
Work from Office
Greetings from Tamilnadu Advanced Technical Training Institute (TATTI)! We are seeking a highly knowledgeable and experienced Subject Matter Expert (SME) in PySpark and Scala to support the design, development, and/or delivery of a comprehensive training program. This role combines the power of Python programming through PySpark with the performance and scalability of Scala on the Apache Spark platform. Requirements Proven expertise in Apache Spark , particularly with PySpark and Scala . Solid understanding of data engineering concepts, distributed computing, and Spark internals (RDDs, DataFrames, Spark SQL, etc.). Proficiency in Python and Scala programming languages. Prior experience in teaching , course development or technical writing is a plus. Excellent communication and presentation skills. Preferred Qualifications Industry certifications in Spark or related technologies. Familiarity with curriculum standards for professional or academic training. What We Offer Flexible work schedule hours Opportunity to shape high-impact learning experiences Collaborative and supportive environment How to Apply Please upload your updated CV/resume to the link.
Posted 2 months ago
3 - 6 years
0 - 0 Lacs
Vijayawada, Guntur, Narasaraopet
Work from Office
Role Description This is a full-time, on-site role located in Andhra Pradesh for a Technical Trainer/Educator. The Technical Trainer/Educator will be responsible for designing and delivering technical training programs to students. Daily tasks include preparing training materials, conducting training sessions, assessing students' progress, and providing feedback. The role also involves collaborating with academic and industry partners to ensure the curriculum aligns with industry requirements and trends. Qualifications Experience in Technical Training Skills in designing and delivering Training programs Strong Communication skills Background in Technical Trainers Ability to assess and provide constructive feedback Bachelor's degree in Engineering- CSE or related fields Experience in the edtech industry is an advantage Interested Candidates - Kindly share your resume/CV at shreya@bytexl.in or 8121026731(only whatsapp)
Posted 2 months ago
1 - 3 years
3 - 8 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
Job Summary: We are seeking an AWS Trainer. The ideal candidate should have 1-2 years of teaching experience and a technical background in Data/AIML, Network, Linux, one of the popular programming language and AWS cloud services. This role involves delivering high-quality training sessions, mentoring students, and staying updated with the latest AWS advancements. Domain or Courses 1. AI-ML / Data Engineering 2. AWS Development 3. AWS DevOps 4. AWS Security Key Responsibilities: 1. Conduct instructor-led training sessions on any of or all the courses mentioned above. 2. Design and develop training materials, hands-on labs, and real-world projects. Guide and mentor students/professionals in mastering AWS services related to AI/ML and Data Engineering. 3. Provide practical demonstrations and assist students in troubleshooting issues. 4. Evaluate student progress through assignments, assessments, and project reviews. 5. Collaborate with the curriculum development team to enhance course content. Required Skills & Qualifications: Min 1-2 years of teaching experience on Data courses / AIML courses / Linux / Networking or AWS-related courses. Excellent communication and presentation skills. Ability to engage and motivate learners with a passion for teaching. Strong expertise in AWS services Preferred Qualifications: Experience delivering online or in-person training on Data courses / AIML courses / Linux / Networking or AWS-related courses Any of the active AWS Associate/Professional certificate Benefits: Competitive salary and flexible work options. Opportunity to work with a growing team of cloud professionals. Access to the latest AWS training resources and certifications Career growth and networking opportunities within the cloud community.
Posted 2 months ago
- 1 years
3 - 7 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
2 - 4 years
6 - 8 Lacs
Pune, Ahmedabad, Mumbai (All Areas)
Hybrid
Mandatory: SaaS product training. Role: 1) Manage customer accounts, onboarding to renewal, upsell opportunities. 2) Conduct product demos, SaaS training (online and offline). Apply: WhatsApp CV: +91 8660770495 (No unsch calls pls) Required Candidate profile 1) Exp in SaaS product training is a must. 2) 2-4 years of exp in Customer Success, from B2B SaaS co. 3) Sales exp is a bonus. 4) comm skills in English & Marathi. Email: cv@archangelhr.in
Posted 3 months ago
8 - 13 years
10 - 16 Lacs
Tiruppur
Work from Office
* SAP Functional Areas FICO, SD, MM, PP * SAP Position: SAP ERP Trainer * Location: Tirupur (near Coimbatore), Tamil Nadu, India * Experience Required: 8–10 years * SAP Systems: SAP ECC * Tamil – Mandatory (spoken fluency) * immediate Joiners
Posted 3 months ago
4 - 9 years
5 - 9 Lacs
Mysuru
Work from Office
Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649
Posted 3 months ago
- 1 years
1 - 2 Lacs
Jaipur
Work from Office
Understanding Processes: Learn about the production processes, machinery, and equipment used in manufacturing. Safety Protocols: Get acquainted with safety standards and procedures Required Candidate profile Technical Training: Receive training on technical aspects such as machine operations, process optimization, and quality control. Assisting Senior Engineers: Work under the supervision
Posted 3 months ago
8 - 13 years
18 - 25 Lacs
Coimbatore, Bengaluru
Work from Office
We are looking for Manager-who can Champion training process and its effective implementation and tracking to sales and service organizations (direct and distributors) globally to enable achieving intended sales and service. Desired Qualification : Bachelors degree in Mechanical Engineering, Industrial Engineering, or a related field Desired Qualification: 8-10 years of experience in technical L&D, sales or after market areas or technical selling/service training experience globally. Preparation and delivery of training content globally Preparation of technical training framework for a B2B industrial machinery Experience in measurement of training effectiveness Interested candidates can share your updated cv's to sountharya.karnan@elgi.com
Posted 3 months ago
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