538 Technical Training Jobs - Page 18

General Functions and Outcomes Installs and configures computing systems and/or support software in support of business processes and objectives. Accountable for researching and solving highly complex software issues and collaborates with vendors and other support teams in regards to product or Infrastructure problems. Performs hardware installation and configuration; operating system and support software installation, upgrade, and patches; performance tuning; and documentation. Researches, analyzes, and submits analysis and recommendations for software development, enhancement, replacement, or purchase. Administers the integration of licensed and/or in-house developed applications and writing programs and/or scripting to integrate with other systems. Participates in the research and estimating of proposed work. Responsible for initiating process and system improvements and monitoring industry trends. Provides support and coordination in the effective administration of computing systems and support software. Directs and takes actions to ensure maximum systems availability. Provides technical training to team or Business partners through training sessions. Acts as a consultant to manage, configure, implement, monitor, identify, diagnose, resolve problems, and perform analysis in relation to the integrated IT environment and software. Demonstrates knowledge in networked computing structure and architecture. Prepares and/or directs program, system, operational, and User documentation. Prepares individual work plans and reports activities, tasks, milestones, deliverables, schedules, and status reports, as appropriate. Works as an active team member for joint success of a project, taking responsibility, and providing timely updates for, assigned action items and deliverables. May be required to maintain professional working relationships with vendors. Focuses on the operational activities that ensure maximum availability and reliability of the supported platform/technology. Uses common system maintenance tools, without assistance. Provides leadership and mentoring to other team members. Uses crossover knowledge into other technical disciplines, which facilitate the understanding, coordination, and communication between technical areas. Adapts to new technology and methodologies. Citrix-Specific Responsibilities: Maintaining and managing Citrix applications. Installing and updating Xenapp farms. Designing and planning Citrix CVA environments. Developing the infrastructure that the Citrix farms run on. Troubleshooting and fixing any technical issues related to Citrix applications. Installing and optimizing Windows server environment. Managing Windows systems. Training users and employees on how to use Citrix applications. Supervising Citrix server farms. Analyzing errors. Ensuring smooth operation. Providing innovative solutions. Providing business support. Coordinating, implementing, and communicating any system changes that are to be made.

Senior Software Developer/Team Lead (Node Js + React JS) Senior Software Developer/Team Lead (Node Js + React JS) - Technource Senior Software Developer/Team Lead (Node + React) Technource is looking for Senior Software Developer/Team Lead (Node + React) to join our global development team Job Details Position Senior Software Developer/Team Lead (Node + React) Industry Type Software Development Services Experience 5+ years Salary As per industry standard Job Location Ahmedabad Job Description Technource is looking for a Senior MERN Stack Developer to join our global development team. Job Details: Position: Team Lead/ Sr. Developer MERN Stack Industry type: IT /Software Services Exp: 5 Years around Salary: (No Bar for right candidate) Job Location: Ahmedabad Job Description: Guiding the team in defining technical architecture of their projects, including working with them to finalize the DB schema. Monitoring development activities and research for removing technical obstacles Liaison with project team and project manager as per scheduled milestones (Risk / Quality / Time). Review / Improve upon current code standards/ processes / methodologies. Improve the technical competence of the team through training & development of existing and new team members. Excellent written and verbal communication skills. Describe Skill and Experience Skill Set Required : Minimum 3 years of experience in developing web applications using React and Node Js. Experience in NoSQL (Mongo) and SQL database (MySql) Good understanding of Database schema, design, optimization, scalability Good understanding of server-side CSS preprocessors(Required) Experience in node with typescript knowledge of Material UI hands-on Experience in Redux Experience in Flutter or React Native preferred (Optional) Knowledge of code versioning tools such as Git Hands on experience with CI/CD Flexible work schedule Leave Encashment Health Insurance Technical and non technical training Soft - skill and personality development

Job Description The Senior Manager, SMB-C-D Revenue Enablement is a strategic leader responsible for leading a team to develop and deliver impactful sales, product and technical training curriculums, collaborating with stakeholders, and building training delivery to empower sales teams to surpass their goals. The ideal candidate will possess a proven track record in sales enablement, showcasing expertise in delivering training, content development, and optimizing sales processes. Additionally, the candidate should exhibit strong delivery skills, both in-person and virtually, coupled with the ability to think strategically and devise innovative solutions to enhance sales performance. Key Responsibilities: Develop and execute engaging and informative sales training programs, in both in-person and virtual formats, aligning with overall sales strategy and goals. Create compelling content supporting the delivery of training programs, including presentations, simulations, and role-playing exercises. Design and maintain sales training materials, presentations, and resources. Collaborate with marketing and product teams to craft high-quality sales collateral, presentations, and playbooks effectively communicating product value propositions and sales messaging. Work closely with sales leadership to identify training needs and devise customized training plans for sales teams. Deliver training programs through various formats, including in-person workshops, online webinars, and self-paced learning modules. Facilitate interactive learning experiences that foster engagement and knowledge retention. Evaluate the effectiveness of training programs and provide recommendations for continuous improvement. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 12+ years of experience in enablement, preferably in a technology or SaaS company. Exceptionally strong delivery skills, both in-person and virtually. Excellent communication and interpersonal skills. Ability to stay organized and manage multiple projects simultaneously. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Proactive and adaptable mindset with a commitment to continuous improvement.

Position: RPO US Lead Trainer Location: Noida (Onsite) Shift Timing: US Shifts Key Requirements: Experience : 3 to 6 years of experience in the US staffing industry. At least 1 to 3 years of experience in Training and Development (L&D). Industry Knowledge : Strong understanding of IT, Non-Healthcare, and Healthcare sectors in the US market. Training Responsibilities : Conduct Training Needs Analysis (TNA) and Training Needs Identification (TNI). Design and implement structured training plans. Develop engaging and relevant training content. Deliver training sessions effectively across various formats. Maintain and update training dashboards and reports to track training effectiveness and progress.

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Experienced professional individual contributor that works under limited supervision. Applies subject matter knowledge in the area of Medical Device Field Service. Requires capacity to apply skills/knowledge within the context of specific needs or requirements. MAIN RESPONSIBILITIES As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customers organization. Education Level Associates Degree ( 13 years) Experience Minimum 1 year JOB FAMILY: Field Services DIVISION: CRLB Core Lab LOCATION: India > Mumbai : BKC Building t

A)Production Planning & Control 1)'Responsible for overall planning in alignment with sales forecast as well as plant capacity 2)'Optimize utilization of capacity/ machine, production output and to control waste.Ensure complete MIS of production data and recovery B) Raw Material Planning 1)Run MRP for material required for Production to ensure Timely availability 2)Plan & ensure On-time availability of Raw materials and Packing materials/other consumables as per Production Schedule C) Inventory Control-To review and keep inventory levels in check as per Business Plan Norms D)OTIF-Ensure that the manufactured product should comply the On time delivery requirement of customer E)Dispatch Activities 1) Work closely with the logistics team for fast retrieval/storage of the raw materials at the warehouses post shipment through efficient inventory management 2)Coordinate with Logistics team to ensure smooth clearances/shipment/delivery of the raw materials to the production units 3)Assist the logistics department in implementation of procedures and quality control checks for the transported raw materials F)Reporting 1) Keeping track of Production ./ Dispatch as per Business Plan 2)Monitor and report any deviations in dispatch plan /Production plan vis a planned and share with key stakeholders G) People Development 1) Responsible for developing high performance operational team by providing technical training. Continuous monitoring and evaluation of subordinate’s skill. 2)Time to time conducting meeting with subordinates for reviewing operational performance, gap analysis, knowledge sharing, project status discussion and keeping all on same platform with up to date information. 3)Develop a team that is aligned to and continuously lives the Welspun 2.0 values

Role & responsibilities Job Description: Training Needs Analysis & Program Design Identify and assess organizational training needs through detailed evaluation of employee skills, performance, and productivity. Design and develop individualized and group training programs aligned with specific business goals. Create a comprehensive training curriculum that supports the organizations strategic objectives and drives core brand values. Continuously review and enhance existing training programs to boost engagement and learning outcomes. Training Delivery & Implementation Develop clear and results-oriented training manuals and materials. Implement effective and purposeful training methodologies, tailored to the target audience. Prepare and manage an annual training calendar to ensure timely delivery of planned programs. Coordinate with internal stakeholders, trainers, and team members to ensure seamless training execution. Evaluation & Performance Monitoring Evaluate the effectiveness of training programs by assessing improvements in organizational and individual performance. Maintain and update training materials to ensure accuracy, relevance, and effectiveness. Identify operational or industry changes where training can offer improvements or solutions. Monitor the achievement of training milestones and ensure alignment with organizational goals and budgets. Budgeting & Resource Management Develop and implement the training budget, ensuring optimal allocation of resources. Monitor training costs while maintaining high-quality delivery within approved budget limits. Continuous Improvement & Best Practices Stay current with trends, innovations, and best practices in training and development. Integrate new techniques and tools to enhance training delivery and learner engagement. Drive a culture of continuous learning across the organization. Communication & Collaboration Communicate effectively with management, trainers, and employees to ensure alignment and clarity in training initiatives. Promote the organizations values and philosophy through all training efforts and employee development activities. Preferred candidate profile : Name of the designation : Manager Training and Development Reporting to : Head Operational Excellence Minimum educational qualification required : Diploma/BE (Mech/Elec/Mechatronics) Minimum experience required : 8 - 12 Years (Technical Working Background) Contact : Sethupathi V 6379189233 sethupathi.v@upsfm.com

1. Develop and implement annual training plans in alignment with business objectives and skill gap analyses. 2. Roadmap across all departments, including shopfloor, maintenance, quality, design, and sales engineering teams. Required Candidate profile 1. Experience in a manufacturing setup with 6+ years in a core L&D/OD/people development role. 2. Exposure to cross-functional capability building and global training practices is an added advantage.

Naresh IT KPHB branch is hiring for an experienced Data Structures with Java trainer . Candidates should be Strong in Technical Training,Good in Data Structures & Algorithm.Upto date knowledge of IT skills & software packages.Designing the Course modules as per skills.should have rich experience in giving classroom training. Good to have additional skills. Mandatory to have training experience.

Roles and Responsibilities Coordinate and facilitate end to end technical/Software training activities for internal employees Partner with business leaders to assess team skills gaps and implement targeted training programs for various experience levels Identify internal and external trainers for different technical/software trainings Develop and use metrices to evaluate training effectiveness and impact on business performance, preparing data driven insights Monitor and evaluate existing training programs effectiveness, success and ROI periodically and report on them Utilize multiple online training platforms for different trainings. Prepare reports for each learning program, database and training records. Revising, modifying, and updating training materials. Manage training budget Desired Candidate Profile Should have 7+ years of experience in Training and competency development Should have experience of coordinating software trainings for different level of employees Location: Gurgaon Excellent communication skills are a must Should be willing to work from office

Engage with Under-Graduate and Post Graduate college students on career opportunities in Cyber Intelligence and Cyber Security Explain course modules, future job prospects, certifications, Internship and placement support. Conduct one-on-one and group counselling sessions to explain program offerings, benefits, and career outcomes. Collaborate with college authorities and students to support academic partnerships, program awareness and execution. Follow up with interested students and parents, resolve queries, and convert leads into enrolments. Maintain and update CRM systems, manage counselling reports, and achieve monthly admission targets. Assist in organizing seminars, workshops, and info sessions in colleges and corporate offices. Address concerns, provide accurate program details, and guide students on the admission process. Coordinate with the TechGyan.ai academic and marketing teams for campaign support and lead nurturing. Support in building employment pipelines by aligning trained students with corporate job opportunities. Conduct webinars, info sessions, and career talks at colleges and corporate locations. Minimum 2 years of proven experience in academic counselling, education sales, or career advisory roles. Prior experience in counselling for technical or professional training courses will be a strong plus. Graduate/Postgraduate from any field preference for Education, Psychology, HR, or Technical background. Excellent communication skills in English and Hindi (fluency in Marathi and Gujarati is an added advantage). Confident, empathetic, and persuasive personality capable of building trust with students and parents. Strong interpersonal skills, a go-getter mindset, and the ability to inspire confidence. Ability to work independently and meet enrolment targets within deadlines. Passionate about making a difference in students lives and the future of cyber careers. Comfortable using CRM tools, MS Office, and basic reporting dashboards. Academic Counselling for Technical or Professional training courses, Education Sales, Career Advisory, Location : - Mumbai, Mumbai Western Suburbs

Company Description MGrow offers professionals the chance to receive mentorship from top leaders in India through industry-specific courses and case studies via live sessions. Our platform is dedicated to providing high-quality learning experiences to foster career growth. MGrow emphasizes practical knowledge and real-world applications to ensure our clients excel in their careers. Domains : Data Science with NLP, Machine Learning, AI/ML, Java DSA, Full Stack Java Job Type : Contractual (4.5 months/100 days) Compensation : INR 72000 Per month + Food + Lodging + Travel Location : On-Site - Dundigal, Hyderabad, Telangana Role Description We are hiring Senior Trainers with 2-3 years of experience to lead classroom and practical training sessions at our client site in Hyderabad. This role involves full responsibility for domain-specific delivery, project guidance, student mentoring, conducting assessments, and maintaining training quality. The trainer will serve as the main instructor for the program. Key Responsibilities Deliver structured training sessions and hands-on workshops from 9 AM to 4 PM, Monday to Saturday. Lead practical labs and live coding demonstrations. Address technical and conceptual doubts raised by learners during sessions. Conduct and assess mock tests, coding challenges, and daily tests. Prepare and enhance training material, exercises, and lab setups. Monitor student performance, provide individual feedback, and maintain progress reports. Work closely with the MGrow and client teams to ensure seamless program execution. Foster a collaborative, engaging, and motivating learning environment. Qualifications - Master's degree (ME/MTech preferred) or BE/BTech with strong industry/domain knowledge. - Minimum 4-5 years of experience in training or industry in one or more of the following areas: - Data Science / NLP / Machine Learning / AI - Java Data Structures and Algorithms (DSA) - Full Stack Development using Java - Strong command over domain concepts, hands-on tools, and technologies. - Excellent communication, facilitation, and classroom management skills. - Experience in curriculum planning and training content development is a plus. - Must be available to work full-time on-site throughout the training period. Important Dates & Relocation: Program starts: 9th June 2025 All selected candidates must report at client location in Dundupally, Hyderabad by 8th June 2025 (morning). The client will provide food, travel, and accommodation arrangements during the contract period.

Functions as a technical specialist or in a lead role. With minimal supervision, applies advanced engineering techniques and analyses for problems and methods. Expands knowledge and skill set in area of discipline. May start to expand knowledge in other disciplines and/or functional areas. Key Responsibilities Co-ordinate the overall Design Drafting group quality timely completion of their work within established man-hour budgets, taking care of technical organization problems. Assisting the Project leader in the preparation of execution strategy of the project, assuring its application throughout the duration of project. Sharing the activities among the assigned team ensuring that proper information are available at any stage of the work. Assisting the assigned personnel on developing their activities. Providing technical assistance to project team to solve possible discrepancies in drawings, specifications etc. Conduct the technical training to the assigned personnel, in order to promote their professional growth. Ensure the adequate flow of information within drafting team uniformity in design drafting activities. Ensuring that all the comments are consistent and are included in the drawings according to the applicable procedure. Review, issue follow-up the comments, within terms of reference, on all drawing specification related to other disciplines which may be affected. Prepare, issue follow-up the general notes on drawings, typical piping details, plot plan scope layout study for the specific job. Assuring the 3D model answers to satisfactory design, practice participate in internal client model review. Providing feedback to the project leader in case problem arise from application of standard method work instructions. Co-ordination of overall activities of the MTO, ensuring proper information are available at any stage of project, monitoring of the progress related to MTO activities #LI-SB2 Management Responsibilities Preferred Qualifications 5-15 years of experience in Piping Layout design. Minimum Qualifications Requires a bachelors degree in engineering from either a recognized accredited program in their home country or the country in which the professional is practicing. Minimum of 5 years related work experience All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications Most positions - depending on the nature of work performed as defined by the division - will typically require incumbents to have professional registration or licensure in their designated home office country, or be in active pursuitof such registration Work Environment/Physical Demands Competencies Collaborates Communicates effectively Courage Directs work Instills trust Interpersonal savvy Organizational savvy Customer focus Decision quality

Responsibilities: * Design and deliver technical trainings * Ensure knowledge transfer through interactive sessions * Collaborate with stakeholders on training needs analysis * Maintain up-to-date subject matter expertise Office cab/shuttle Provident fund Accidental insurance

1. Able to deliver general arrangement ofsystems complete design packages. 2. Able to apply advanced methods to solvecomplex and innovative problems. 3. Able to conceptualize components and ableto apply cost schedule impact, constructability, operability andmaintainability of designs made. 4. Able to work in turbulent environment. 5. Able to guide the design work within timerestraints. 6. Oversees the consequence of newdevelopment for discipline 7. Contributes to the development of newmethods and innovative designs. 8. Improves existing methods. 9. Sets new guidelines for discipline. 10. Is responsible for work instructions 11. Assures adequacy of technical interfaces with other disciplines. 12. Assist in allocating and pre-planning resource requirements. 13. Organizes and secures knowledge in one discipline. 14. Provides on-the-job technical training or guidance to designers andDraughtsman. 15. Can be assigned as lead Designer on a large project and leadsseveral teams of designers unaided. 16. Any other relevant activitiesas defined by the Lead/Manager.

> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Work Location : Chennai/Bangalore/Pune/Hyderabad Experience : 3-8 Years Requirement gathering and analyzing feasibility for automation. Providing solutions for problem statements that may arise during the process or throughout the entire Xceptor , RPA life cycle. Minimum 3 + years of relevant experience in Xceptor development. Building reusable components. Understanding the scope, building, and designing the business process framework based on the client's business processes and developing a project design to implement the process. Experience in leveraging a combination of Agentic AI and RPA. Extracting tabular data from PDFs. Extracting meaningful data captured by Stylus. Documentation review in accordance with the standard checklist and involvement in creating the CR for the processes if required from the business and for production Xceptor Development , Solution Design, Code review Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Change Practice SME. Experience: 3-5 Years.

Experience: 7 + years Job Description: 1. Candidate must have good communication skills. 2. The candidate should help with the L&D Analytics and training metrics 3. Smart and Swift in coordination 4. The candidate should be confident & have the willingness to help on campus to corporate training activities, LMS implementation, interns & Freshers management. 5. Conducting Training Programs and connect with GDC Managers. 6. Participate in the monthly connects with managers to know the training requirements for the coming months for project allocation and maintaining the MoM. 7. Tracking the attendance & recordings of the technical sessions. 8. Conducting New Employee Orientation Programs and Training Sessions for Employee Growth. 9. Creating learning plans on LMS 10. Assigning the learning plans to employeeson need basis. 11. Generating reports from LMS to know about the employee learning's on need basis. 12. Candidate must have good knowledge of M.S Excel, Word, and PowerPoint presentations. 13. Dedicated and willing to take ownership. Role & responsibilities Preferred candidate profile

Technical Trainer will be responsible for designing and delivering skill enhancement programs in software development, database management & application architecture. This role ensures employees gain technical expertise in key programming languages.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others.Experience1-3 Years.

Job description : We are looking for Candidates having Good Experience in Edtech Sales in IT and Tech Domains, training Institutes or related fields in Inside sales . Employment Type: Full-Time, Work from OFFICE- Bangalore Role - Team Lead- Inside Sales- Edtech Industry Work Location: Marathahalli, Bengaluru ROLES & RESPONSIBILITIES : Lead a Team of 3 to 5 Members of Sales associates and providing guidance, coaching, and feedback. Ability to close the Sales leads for the Individual target and for the Team Target. Ensure high-quality customer experience, resolving complex issues, and escalating concerns to relevant teams. Track team performance metrics, such as response times, resolution rates, and customer satisfaction. Meet weekly/monthly sales targets by developing a marketing strategy as a tele sales executive. Ensure team adherence to quality standards and company policies. Gain a deep understanding of the company's services and find gaps in the customers lives wherein the company's services fit and ensure smooth communication leads to facilitate the enrolment process. Maintain accurate records of lead interactions and follow-up activities in the CRM system. Convert leads to Sales for the company through telephonic conversations. Qualify leads by assessing their interest, needs, and eligibility for Software Training programs. Build rapport, credibility and establish trust with leads through effective communication and active listening. BASIC ELIGIBILITY CRITERIA : At least 5 years of experience in Software Training related Sales experience and Edtech Sales Experience are welcome. Excellent communication skills & counselling skills Track record of 7% to 10% of sales closure from the leads assigned. SKILLS Required: Strong leadership skills, with ability to motivate and guide team members. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Customer-centric mindset, with ability to empathize with customers. Familiarity with EdTech products and platforms, as well as customer support tools and software. Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrolment decisions. Benefits : Apart from fixed Salary eligible for 3% of Sales value paid as Commission Monthly. Note : Looking for immediate joiners in the Bangalore office. We .W are scheduling the virtual Interview from Today. Contact Email: Dineshkumar.V@cloudshinepro.com . Regards, HR Team-Cloudshine

Do you enjoy working with cutting-edge technology? Would you like to help shape the future of our global energy? Join our Team! Our Industrial & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team is responsible for the assembly of high-quality and innovative products. Partner with the best In this role, you will lead and oversee the technical development and capability planning of the Engineering function. In this role, you will be responsible for: Planning, designing, and overseeing initiatives related to Engineering functional development in terms of technical training, Competency mapping and planning, Upskilling and reskilling of Engineering teams. Developing and implementing our Build/Buy/Borrow strategy in close collaboration with HR to provide governance on Workforce Planning for the function in line with LRP needs. Managing finances and supervising one or more teams. Connecting with all Engineering BU directors in order to tailor the training programs as well as the related tools to their needs. She/He will require engineering expertise and will have to be well connected to the operative design teams to recognize their day-to-day challenges and requirements. Focusing on creating, planning and executing important functional programs like the Aspire program or Kahuna implementation that requires business and financial acumen, long term strategic planning, alignment to company Strategy and a strong and robust engineering network and connection. Taking care about the change management needed to introduce new tools/programs/initiatives as well as the governance around the programs she/he will lead. Fuel your passion To be successful in this role you will: Show results oriented mindset Show strong communication and reporting skills to senior leadership and technical leadership council Be fluent in English Display strong interpersonal skills, persuasive and strong negotiator Be capable of assertive and positive communication in larger teams while able to reach consensus and alignment. Show demonstrable experience in design process management delivering integrated system solutions. Preferred skills and qualifications Experience in technical training and education programs Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Do you enjoy working with cutting-edge technology? Would you like to help shape the future of our global energy? Join our Team! Our Industrial & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team is responsible for the assembly of high-quality and innovative products. Partner with the best In this role, you will lead and oversee the technical development and capability planning of the Engineering function. In this role, you will be responsible for: Planning, designing, and overseeing initiatives related to Engineering functional development in terms of technical training, Competency mapping and planning, Upskilling and reskilling of Engineering teams. Developing and implementing our Build/Buy/Borrow strategy in close collaboration with HR to provide governance on Workforce Planning for the function in line with LRP needs. Managing finances and supervising one or more teams. Connecting with all Engineering BU directors in order to tailor the training programs as well as the related tools to their needs. She/He will require engineering expertise and will have to be well connected to the operative design teams to recognize their day-to-day challenges and requirements. Focusing on creating, planning and executing important functional programs like the Aspire program or Kahuna implementation that requires business and financial acumen, long term strategic planning, alignment to company Strategy and a strong and robust engineering network and connection. Taking care about the change management needed to introduce new tools/programs/initiatives as well as the governance around the programs she/he will lead. Fuel your passion To be successful in this role you will: Show results oriented mindset Show strong communication and reporting skills to senior leadership and technical leadership council Be fluent in English Display strong interpersonal skills, persuasive and strong negotiator Be capable of assertive and positive communication in larger teams while able to reach consensus and alignment. Show demonstrable experience in design process management delivering integrated system solutions. Preferred skills and qualifications Experience in technical training and education programs Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

The IT Technical Trainer is responsible for developing, coordinating, and delivering training programs. This role ensures all employees have the necessary skills and knowledge to use the company's technology systems and tools effectively. The trainer will work closely with various departments to assess training needs, create training materials, and deliver training programs. Key Responsibilities: Develop and deliver training programs on various Software Technologies, Tools, and Concepts. Develop and deliver training for employees and Interns on technologies like AI/ML, MEAN/MERN Stack, SQL & Python. Train and support employees to certify themselves on Azure, AWS & GCP, or any other major technologies Maintain training records and track the progress of trainees. Stay up-to-date with the latest industry trends and technologies. Continuously improve training programs based on feedback and technological advancements.Create and update training materials, including manuals, user guides, and e-learning content. Conduct in-person and virtual training sessions to meet the needs of different audiences and skill levels, from beginner to advanced. Qualifications: Bachelors degree in Information Technology, Computer Science, Education, or a related field. Relevant certifications (e.g., CompTIA CTT+, Microsoft Certified Trainer (MCT), etc.) are a plus. Minimum of 5 years of experience in IT training or a related field. Proven experience in designing and delivering technical training programs. Excellent presentation and communication skills. Ability to explain complex technical concepts in simple terms. Proficient in using e-learning tools and software. Personal Attributes: Patience and a passion for teaching and helping others learn. Adaptability and the ability to work with diverse groups of people. High level of professionalism and confidentiality.

Position Overview: We are looking for a highly motivated and enthusiastic Individual for a Technical Trainer with strong fountains in Desktop troubleshooting, Printer troubleshooting, Office 365, windows servers, Virtualization, Azure/AWS, and Networking. You will be responsible for the training of the new joining for the role of Associate System Admin, L1 and L2 resources. This is an excellent opportunity to start your career in a dynamic and supportive environment. Required skills: Proven hands-on training experience is a must. Design, Develop and Deliver training on System administrator /System Engineer Topics (Desktop, Printers, Back-ups and disaster recovery, Windows servers, Virtualization, Networking, Azure/AWS, Office 365 and Active Directory) Conduct in-person and virtual training sessions for new recruits and existing staff. Customize training material to align with company standards and specific team needs. Stay updated with the latest system administration tools and trends. Evaluate training effectiveness and make improvements based on feedback. Collaborate with engineering and support teams to understand skill gaps and training needs. Evaluate training effectiveness through assessments, feedback, and performance metrics. Strong understanding of technical concepts and the ability to communicate them clearly to diverse audiences. Excellent presentation, communication, and interpersonal skills. Education and/or Experience: Any Technical qualifications (BCA, B.Tech, B.Sc.-IT). Good to have technical certification (MCSE/MCSC/CCNA, AZ-104, CompTIA) Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Interested candidates can share CV on sherry.1149@alaricventures.com