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1.0 - 5.0 years

4 - 7 Lacs

Kolkata

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Contract Management.

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1.0 - 3.0 years

3 - 7 Lacs

Gurugram

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

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8.0 - 13.0 years

13 - 17 Lacs

Pune

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

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5.0 - 8.0 years

2 - 6 Lacs

Gurugram

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Health and Welfare (HW). Experience5-8 Years.

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1.0 - 3.0 years

3 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

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0.0 - 5.0 years

2 - 3 Lacs

Warangal, Hyderabad, Nizamabad

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Great Job Opportunity Trainer Role = Fixed Salary 20K to 25K We are hiring Trainers to provide technical training for Telangana Govt ITI colleges . Free training will be provided, and the company will prepare you for this role. Designation: Trainer Location: Govt ITI Colleges across Telangana Qualification: B.Tech / Diploma (Mechanical / Electronics) Experience: 0 to 5 Years (Freshers welcome) Language: Telugu Speaking Mandatory Gender: Male / Female Monday to Friday working. Saturday & Sunday Holiday. Note: Ready and available to relocate to colleges in and around Telangana. Salary Details: CTC: 24,700 Gross Salary: 22,750 Take-Home: 20,450 Trades (Training Will Be Provided for J): CNC Machining Technician Mechanic Electric Vehicle Virtual Analysis & Designer (FEM) Industrial Robotics & Digital Manufacturing Manufacturing Process Control & Automation Engineering Design Technician (Artisian / Carveco) Key Responsibilities: Train ITI students in one of the above trades as per DGT curriculum Conduct theory & hands-on practical sessions using modern equipment Perform basic maintenance of lab machines Maintain records: attendance, marks, documentation Mandatory Documents (Photocopies): Degree Certificate (Provisional / Convocation) Consolidated Marksheet Aadhar Card & PAN Card TTL Declaration Forms (NDA, Code of Conduct, Info Security) Passport Size Photo Blood Group Details Alternate Contact Number Fill your basic details in below link Apply Now : https://forms.office.com/r/Rypmb7XJiS For Queries: Mr.Magesh HR - 9444738419 / 9363284849 / 9603324960 Email ID: magesh@vegaintellisoft.com Free Job Placement Share with friends & family in need! ============= . : : : . / ( / ) : 05 ( ) : : / . : CTC: 24,700 : 22,750 : 20,450 : • CNC • • & (FEM) • & • & • ( / ) : ITI DGT , , (): ( / ) , TTL (NDA, , ) Fill your basic details in below link : https://forms.office.com/r/Rypmb7XJiS For Queries: Mr.Magesh HR - 9444738419 / 9363284849 / 9603324960 Email ID: magesh@vegaintellisoft.com – & !

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0.0 - 1.0 years

3 - 4 Lacs

Gurugram

Remote

Assist in delivering training sessions on Power Platform tools (Power BI, Power Apps, Power Automate, Copilot Studio, and Power Platform). Education: B.Tech (Computers)/BCA/B.Sc IT Required Candidate profile This apprenticeship offers IT graduates a head start in Microsoft Power Platform, with hands-on training, mentorship, and opportunities to help others upskill in emerging technologies.

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5.0 - 10.0 years

5 - 7 Lacs

Chennai, Bengaluru

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Training Need Identification and Analysis; customization of Training Methodology Preparation of Monthly Training Calendar Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven Required Candidate profile Budget & MIS: Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associateRecord actual monthly training expenditure in training MIS Perks and benefits 6 working days, General shift

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2.0 - 7.0 years

2 - 6 Lacs

Tiruchirapalli

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Looking for a skilled professional to join our team as an Assistant Manager - Technical Training in Mumbai. The ideal candidate will have 2-7 years of experience and a strong background in technical training, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive technical training programs for employees. Conduct regular training sessions to enhance employee skills and knowledge. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Design and deliver customized training materials and presentations. Evaluate the effectiveness of training programs and recommend improvements. Provide coaching and mentoring to junior team members. Job Strong understanding of CRM/IT enabled services/BPO industry trends and technologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with adult learning principles and instructional design methodologies. Familiarity with e-learning platforms and content development tools.

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2.0 - 7.0 years

4 - 9 Lacs

Chennai

Work from Office

Do you like developing technical training, including gamified learning solutions, video creation, instructional design and graphic design to create high impact training curriculum? Amazon is looking for innovative learning professionals to support the development of engaging digital training for our front-line data associates. As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population. Roles and Responsibilities will include, but are not limited to: Develop learning solutions using eLearning development tools, which include using storyboards and design direction to create digital assets such as videos, graphics, and modules. Development of Game based learnings, podcasts and interactive leaderboards for improving learning retention for AGI DS Employees Ability to rapid develop digital assets using the right methodologies to support course content for a frequently changing environment. Strong video editing and development skills Partnering with other Learning Experience Designers to produce high quality eLearning content Support curriculum maintenance reviews for developed training and update learning assets according to maintenance cycles. Design and Develop templates and apply ADDIE approach toward module designing and track scores and absorption of the learning content Perform Deep dive analysis on the deviations, problems, root cause and solutions Experience with SCORM requirements End to end execution of UAT, LMS and localization of contents along with coordination with cross functional teams such as conventions, Operations and WFM/Tech etc Be able to understand the business requirement and execute the task as per timelines or realign on the expected deliverables / time by using multiple strategic solutions to impart learning A day in the life As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population About the team The AGIDS organization is engaged in the data processing to support the voice recognition for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. We also are building the future with Alexa LLM and generative AI. Come build the future with us. 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Experience in prototyping Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs

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3.0 - 8.0 years

12 - 15 Lacs

Hyderabad

Remote

Are you passionate about teaching and have hands-on corporate experience in cutting-edge technologies? Venkys.io is inviting applications from individual subject matter experts to serve as Virtual Technical Trainers, with one dedicated trainer required for each of the following domains : Company: Venkys.io Location: Remote Duration: 1012 Weeks Timings: 9:00 AM – 1:00 PM and 2:00 PM – 6:00 PM (IST) Experience Required: Minimum 3 years of corporate experience in ANY ONE of the following domains: Domains & Requirements: Azure – 3+ years corporate experience in Microsoft Azure Channels – Angular & React – 3+ years corporate experience in frontend frameworks (Angular & React) Database Technologies – 3+ years working with RDBMS/NoSQL/enterprise DBs EPS – Microsoft Azure – 3+ years in enterprise platform solutions using Azure GCP (Google Cloud Platform) – 3+ years hands-on with GCP services and deployment Microservices – 3+ years in designing and deploying microservices architecture Salesforce – 3+ years in Salesforce development or implementation SharePoint Modules – 3+ years experience with SharePoint components and customization CRM / Salesforce / Selenium / Automation Testing – 3+ years hands-on experience in CRM systems and Selenium automation frameworks Responsibilities: Deliver engaging, practical training sessions virtually Ensure learner engagement through hands-on activities, demos, and Q&A Share real-world insights and industry best practices Commit to full-day training sessions for 10–12 weeks Interested? Send your updated resume to: careers@venkys.io mentioning the subject as Virtual Technical Trainer – [Your Domain}Role & responsibilities

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6.0 - 13.0 years

14 - 16 Lacs

Guwahati

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Job Summary: HYBRID ROLE As a technical expert and primary point of contact for customers, the Engine Field Service Technician - Level III is responsible for diagnosing and executing complex repairs and maintenance on Cummins engine products at customer sites. The role demands strong problem-solving, technical, and communication skills, as well as the ability to work independently under minimal supervision. The technician also supports junior team members through coaching and technical guidance, while upholding safety, documentation, and quality standards. Key Responsibilities: Serve as the primary contact for customers, ensuring responsive and professional field service support. Conduct complex diagnostics and execute repairs using specialized tools, procedures, and Cummins standards. Perform scheduled preventative maintenance on engines and related components in the field. Escalate unresolved technical issues to product specialists or supervisors when necessary. Provide guidance, coaching, and knowledge sharing with junior technicians or apprentices. Accurately complete documentation such as service worksheets, timesheets, warranty claims, and quality forms using business systems. Identify and report additional service or sales opportunities to customers. Maintain tools and service vehicle in proper working order and cleanliness. Ensure full compliance with all Cummins and legal Health, Safety & Environmental (HSE) standards, report incidents or risks promptly. Participate in required technical training aligned with job and business needs. Skills & Experience Required: Significant hands-on experience in field servicing of engine products. In-depth knowledge of Cummins engines or similar power systems. Proven ability to manage technical service tasks independently at customer sites. Prior experience in customer-facing roles preferred. Experience mentoring or training junior technicians is desirable. Strong troubleshooting and fault-isolation capabilities using diagnostic tools. Additional Internal Qualifications (for internal candidates): Location: Role based at Sibsagar, Assam. Educational Requirement: Diploma in Electrical/Electronic Engineering. Minimum Experience: At least 3 years of field service experience. Must be flexible and available for extensive field work, including travel and irregular hours. Mandatory adherence to Cummins safety, quality, and compliance standards. Competencies: Communicates Effectively: Clearly conveys technical information to different audiences. Customer Focus: Builds and sustains strong customer relationships. Develops Talent: Supports the development of junior technicians and team members. Manages Complexity: Solves intricate technical issues using data and experience. Manages Conflict: Resolves disagreements professionally and productively. Self-Development: Takes ownership of continuous learning and skill improvement. Health and Safety Fundamentals: Actively promotes and upholds HSE standards. Diagnostics Application: Uses tools and methods to isolate faults and validate repairs. Electronic Service Tool Application: Utilizes hardware/software tools for diagnostics and repairs. Engine Systems Interaction: Understands electrical and mechanical subsystems and their interdependencies. Product Repair and Maintenance: Performs disassembly, inspection, and reassembly of engines using standard tools and practices. Service Documentation: Maintains detailed and accurate service records. Technical Escalation: Identifies issues requiring advanced expertise and ensures seamless knowledge transfer. Values Differences: Respects and leverages diverse backgrounds and perspectives. Education, Licenses, Certifications: Vocational diploma or certification from a relevant technical institution. Apprentice Trained Engine Technician certification preferred. Valid local driving license required. Licensing for export control or sanctions compliance may be required, depending on location.

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Skill required: Trust & Safety - Quality Management Designation: Instructor Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and daContent moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.In Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, quality control, and quality improvement. What are we looking for We are looking for dynamic professionals who can give partner support/portfolio management services on call.As a trainer, you willFacilitate new hire training with a high level of engagement with Operations TeamFollow objectives and client standards for job readiness goals.Facilitate on-floor training to bridge product knowledge and skill gaps.Undertake projects to improve our training processes.Identify root causes for business related issues and recommend solutions to improve overall client satisfactionOwn training processes with a high level of accountability keeping in mind the internal as well as external stakeholders.Participate in Process Calibration sessions with Clients and Cross VendorDevelop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainingsStay up to date with product and process updates. Have a data-centric approach to problem-solvingNote- The training content could be sensitive or of graphic nature Roles and Responsibilities: Requires background on conducting Technical Trainings related to APIs.Accountable for identifying , ,planning and leads Training Programs.Create and manage Training Assessment programs.Reviews and updates Training Program.Conducts Coaching to Project Team.Provides Daily/Weekly/Monthly Training Results.Facilitate Training Assessment meetings.Attend to Cases on a need-to basis.Liaise with SME/Tech Lead in identifying Training Programs for Technical Upskilling of the Team.Liaise with Team Lead on identifying Training Programs for Operational Upskilling of the Team. Qualification Any Graduation

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Greetings from Tamilnadu Advanced Technical Training Institute (TATTI)! We are looking for an experienced Verilog and VHDL Trainer to deliver practical and conceptual training in digital system design. The role involves guiding learners through hands-on sessions using industry-relevant tools, preparing them for roles in the semiconductor and embedded systems domain. Job Type: Freelance Location: Chennai Key Responsibilities: Conduct training sessions on Verilog and VHDL Develop course materials, lab exercises, and projects Mentor learners and support project development Stay updated with trends in FPGA, ASIC design, and EDA tools Requirements: Proficiency in Verilog and VHDL Experience with tools like ModelSim, Vivado, Quartus etc. Strong communication and presentation skills Prior teaching/training experience is a plus Why Join TATTI Work with a renowned technical training institute with over 40 years of experience . Collaborate with leading corporate clients . Enjoy career growth and continuous learning opportunities. Be part of an innovative and dynamic team . Apply Now: Interested, Click the link to apply!

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3.0 - 8.0 years

14 - 18 Lacs

Hyderabad

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Remote | 1012 Weeks | 9 AM–6 PM IST (with break) Looking for trainers with 3+ yrs corporate experience in any ONE domain : Azure, Angular/React, DB Tech, EPS, GCP, Microservices, Salesforce, SharePoint, CRM, Selenium.

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2.0 - 3.0 years

5 - 6 Lacs

Bengaluru

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Role & responsibilities: Deliver training to Conceptia Software Technologies customers in our training centre, online and at customer sites on SOLIDWORKS and its product offerings. Communicate with the customers on the training requirements and plan accordingly. Develop and manage the training schedules and content. Evaluate the effectiveness of training modules and make changes as needed to improve future results. Competent at handling large audiences right from freshers to experienced professionals. Identify technical problems and provide basic technical support and quick solutions as needed. Create online training content of SOLIDWORKS features/modules. Ensure customer satisfaction of training Preferred candidate profile: Minimum of 2-3 years of experience utilizing SOLIDWORKS Training Training experience on SolidWorks/Creo/Inventor or any other CAD Tools Good knowledge and understanding of engineering processes and terminology of mechanical CAD and design industry. Having previous Industry experience in product design, tooling design, industrial design or electric system design will be a plus. Knowledge about Geometrical Dimensioning & tolerance is an advantage. Strong communication, presentation skills & Customer handling skills SOLIDWORKS CSWP / CSWE certification is an asset.

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6.0 - 11.0 years

4 - 7 Lacs

Ghaziabad

Remote

Dear Candidate, We are looking for a data engineer trainer with Databricks& Snowflake on a part- time basis and can provide training to our US students. Please find the job description for your reference. If it seems good fit for you, please revert to us with your updated resume. Job Summary We are looking for a skilled and experienced Data Engineer Trainer to join our team! In this role, you will deliver training content to our US based students in Data Engineer with Snowflake & Databricks . You will have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships. You should have excellent communication skills and proven technology training experience. Key job responsibilities In this role, you will be at the heart of the world class programs delivered by Synergistic Compusoft Pvt Ltd- Your job responsibilities will include : 1. Training working professionals on in-demand skills like Data Bricks, Snowflake , Azure Data Lake. 2. Proficient in basic and advanced SQL programming concepts (Procedures, Analytical functions etc.) 3. Good Knowledge and Understanding of Data warehouse concepts. 4. Experience with designing implementation modern data platforms (Data Fabrics, Data Mesh, Data Hubs etc,) 5. Experience with the design of Data Catalogs/dictionaries driven by active metadata 6. Delivering highly interactive lectures online that are in line with Synergistic Compusofts teaching methodology. 7. Develop cutting edge and innovative content for classes to help facilitate delivery of classes in an interesting way. 8. Strong programming skills in languages such as SQL, Python, or Scala. 9. Knowledge of data integration patterns, data lakes, and data warehouses. 10. Experience with data quality, data governance, and data security best practices. Note: Trainers have to make our students certify on any global azure certification & deliver content accordingly. Excellent communication and collaboration skills. Primary Skills: Databricks , Snowflake Secondary Skills: ADF, Databricks, Python, Perks and Benefits Remuneration Best in the Industry(55-60k per month) 5 Days working (Mon- Fri) For Part Time- 2.5 to 3 hours - Remote (Night Shift -10:30 Pm onwards) The curriculum and syllabus should be provided by the trainer The curriculum and syllabus should align with the Azure Certification requirements. The duration of a single batch depends on the trainer, but it cannot exceed more than 3 months. Company Website- www.synergisticit.com Companys LinkedIn profile- https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

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3.0 - 6.0 years

0 - 0 Lacs

Ahmedabad

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IT training and specialising in equipping professionals with cutting-edge skills in data engineering. Our mission is to bridge the talent gap in the tech industry by providing comprehensive training programs that align with current market demands.

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3.0 - 7.0 years

2 - 6 Lacs

Surat

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Job Title: Corporate Trainer Function: L&D Reporting To: HR Head Base Location: Surat Work Mode: Office & Field work Education: Bachelor's degree in Electronics, Engineering, or any technical discipline (preferred) Experience (in years): 3-5 years of experience in corporate training Notice Period: Immediate No. of Vacancy: 01 Role Overview The Corporate Trainer will be responsible for designing and delivering technical product training and soft skills development programs for all levels of employees from onboarding new joinees to upskilling existing team members. This role is critical in driving performance, product knowledge, and service excellence across departments like Sales, Installation, Support, and Admin. Role Description: Conduct structured product training sessions on home automation systems (controllers, switches, sensors, apps, voice assistants, etc.) Deliver in-depth hands-on training on installation, configuration, and troubleshooting. Explain use cases, product differentiation, and integration with third-party platforms (e.g., Alexa, Google Home). Train employees on the latest upgrades or new product launches. Create scenario-based modules for customer service and tech support teams. Facilitate interactive sessions on Communication & Email Etiquette, Customer Interaction & Complaint Handling, Team Collaboration, Sales Pitch & Objection Handling, Time Management & Personal Effectiveness. Run group activities, role plays, and real-world simulations to drive behavioral change. Design engaging training materials including PPTs, manuals, cheat sheets, product flow charts, and video tutorials. Maintain a centralised library of technical and behavioral training content. Collaborate with technical and product teams for accurate training input. Prepare monthly training calendars and coordinate with department heads for scheduling. Maintain training records, attendance, and feedback forms. Track training effectiveness using assessments, quizzes, and practical evaluations. Submit regular reports and improvement recommendations to HR and leadership. Cross-Department Collaboration - Work closely with Product Team, Service, R&D, HR, & Sales & Support team for training needs. Skills: Public speaking and presentation skills Conducting engaging classroom and virtual training sessions Soft Skills Coaching Designing PPTs, manuals, handouts, and video scripts Creating assessments, case studies, and quizzes Audience Engagement Assessment & Feedback Collaboration Tech Proficiency Knowledge: Home Automation Products Product Workflow & Integration Customer Journey & Experience Employee Learning Needs Corporate Culture & SOPs Adult Learning Principles Attitude: Proactiveness Empathy & Patience Positive Outlook Accountability Adaptability Professionalism Growth Mindset Collaboration-Oriented Cultural Sensitivity

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3.0 - 7.0 years

2 - 6 Lacs

Surat

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Job Title: Corporate Trainer Technical & Soft Skills Function: L&D Reporting To: HR Head Base Location: Surat Work Mode: Office & Field work Education: Bachelor's degree in Electronics, Engineering, or any technical discipline (preferred) Experience (in years): 3-5 years of experience in corporate training Notice Period: Immediate No. of Vacancy: 01 Role Overview The Corporate Trainer will be responsible for designing and delivering technical product training and soft skills development programs for all levels of employees from onboarding new joinees to upskilling existing team members. This role is critical in driving performance, product knowledge, and service excellence across departments like Sales, Installation, Support, and Admin. Role Description: Conduct structured product training sessions on home automation systems including controllers, switches, sensors, mobile apps, and voice assistants (e.g., Alexa, Google Home). Deliver hands-on training on installation, configuration, troubleshooting, and safety practices. Explain real-world use cases, product differentiation, and integration with third-party platforms. Train employees on new product launches, firmware updates, and technical enhancements. Develop scenario-based learning modules tailored for customer service and technical support teams. Facilitate interactive soft skills sessions covering Communication, Email Etiquette, Customer Interaction, Complaint Handling, Team Collaboration, Sales Pitching, Objection Handling, Time Management, and Personal Effectiveness. Conduct role plays, group activities, and live simulations to encourage behavioral development and engagement. Design engaging training materials such as presentations, manuals, quick reference guides, flowcharts, and video tutorials. Maintain and update a centralized repository of technical and behavioral training resources. Upload and manage training content on the Learning Management System (LMS), ensuring easy access and structured module progression. Track learner progress, completion rates, and assessment scores via the LMS dashboard. Generate periodic LMS reports to evaluate training participation, engagement, and learning outcomes. Troubleshoot user issues related to the LMS and coordinate with IT/support teams for resolution. Collaborate closely with technical, product, and R&D teams to ensure content accuracy and relevance. Create monthly training calendars in coordination with department heads to align with operational needs. Maintain accurate training records including attendance, assessments, and feedback forms. Evaluate training effectiveness through quizzes, hands-on tests, and post-training feedback. Prepare and submit regular reports on training outcomes along with actionable improvement suggestions. Work cross-functionally with Product, Service, R&D, Sales, Support, and HR teams to assess training requirements and drive continuous improvement. Skills: Public speaking and presentation Classroom and virtual training delivery Soft skills facilitation Instructional design (PPTs, manuals, scripts) Assessment creation (quizzes, case studies) Audience engagement techniques Feedback and coaching Cross-functional collaboration Digital tools and LMS proficiency Knowledge: Home automation and smart products Product lifecycle and third-party integration Customer journey and end-user use cases Employee learning styles and training needs Organizational SOPs and internal processes Adult learning principles and models Attitude: Proactiveness Empathy and patience Positive outlook Accountability Adaptability Professionalism Growth mindset Team collaboration Cultural sensitivity

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10.0 - 20.0 years

12 - 20 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

We are actively looking for SAP HANA DB Admin Trainer who can deliver corporate training . Mode : Online /Offline Training Type : Corporate training If you are skilled in training delivery apply now share resume at hr@skils.in

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7.0 - 12.0 years

5 - 15 Lacs

New Delhi, Gurugram, Delhi / NCR

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Role - Training Manager Location - Gurugram Roles and Responsibilities Handle TNI process and create Training calendar on a quarterly basis at org level Coordinate and facilitate end to end technical/Software training activities for internal employees Partner with business leaders to assess team skills gaps and implement targeted training programs for various experience levels Identify internal and external trainers for different technical/software trainings Develop and use metrices to evaluate training effectiveness and impact on business performance, preparing data driven insights Monitor and evaluate existing training programs effectiveness, success and ROI periodically and report on them Plan and execute bootcamp programs for campus hires Utilize multiple online training platforms for different trainings Drive certification program as per partnership/project requirements Prepare reports for each learning program, database and training records. Revising, modifying, and updating training materials. Manage training budget Keep oneself updated on new training techniques and procedures. Desired Candidate Profile Should have 10+ years of experience in Training and competency development Should have experience of coordinating software trainings for different level of employees Knowledge of traditional and modern job training methods and techniques Should have team management experience Excellent communication skills are a must Should have very good excel skills

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7.0 - 12.0 years

5 - 15 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Role - IT Training Manager Location - Gurugram Roles and Responsibilities Handle TNI process and create Training calendar on a quarterly basis at org level Coordinate and facilitate end to end technical/Software training activities for internal employees Partner with business leaders to assess team skills gaps and implement targeted training programs for various experience levels Identify internal and external trainers for different technical/software trainings Develop and use metrices to evaluate training effectiveness and impact on business performance, preparing data driven insights Monitor and evaluate existing training programs effectiveness, success and ROI periodically and report on them Plan and execute bootcamp programs for campus hires Utilize multiple online training platforms for different trainings Drive certification program as per partnership/project requirements Prepare reports for each learning program, database and training records. Revising, modifying, and updating training materials. Manage training budget Keep oneself updated on new training techniques and procedures. Desired Candidate Profile Should have 10+ years of experience in Training and competency development Should have experience of coordinating software trainings for different level of employees Knowledge of traditional and modern job training methods and techniques Should have team management experience Excellent communication skills are a must Should have very good excel skills

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2.0 - 5.0 years

2 - 6 Lacs

Anand

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Role & responsibilities Sales & Business Development Promote and sell VFDs and automation products to industrial customers and OEMs. Develop new business opportunities by identifying and contacting potential clients. Prepare and deliver technical sales presentations to clients and stakeholders. Collaborate with distributors and channel partners to meet sales targets and expand market reach. Assist in pricing, proposal preparation, and contract negotiations. Service & Technical Support Provide on-site and remote troubleshooting, installation, and commissioning support for VFDs and automation systems. Diagnose and resolve product or system failures, ensuring minimal downtime. Support channel partners and end customers with warranty, AMC, and post-sales service needs. Maintain service records and ensure timely response to service requests. Preferred candidate profile Dynamic and technically skilled Electrical or Electronics Engineer to manage the sales, service, technical support, and marketing activities for our VFDs (Variable Frequency Drives) and other industrial automation products. The ideal candidate will be responsible for handling a network of distributors and channel partners, offering pre-sales and post-sales support, conducting technical training, and ensuring customer satisfaction while driving business growth.

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4.0 - 9.0 years

2 - 7 Lacs

Mohali, Chandigarh

Work from Office

Position Overview : We are looking for a highly motivated and enthusiastic Individual for a Technical Trainer with strong fountains in Desktop troubleshooting, Printer troubleshooting, Office 365, windows servers, Virtualization, Azure/AWS, and Networking. You will be responsible for the training of the new joining for the role of Associate System Admin, L1 and L2 resources. This is an excellent opportunity to start your career in a dynamic and supportive environment. Required skills: Excellent presentation, communication, and interpersonal skills Good Interpersonal skills Proven hands-on training experience is a must. Design, Develop and Deliver training on System administrator /System Engineer Topics (Desktop, Printers, Back-ups and disaster recovery, Windows servers, Virtualization, Networking, Azure/AWS, Office 365 and Active Directory) Conduct in-person and virtual training sessions for new recruits and existing staff. Customize training material to align with company standards and specific team needs. Stay updated with the latest system administration tools and trends. Evaluate training effectiveness and make improvements based on feedback. Collaborate with engineering and support teams to understand skill gaps and training needs. Evaluate training effectiveness through assessments, feedback, and performance metrics. Strong understanding of technical concepts and the ability to communicate them clearly Shift timing and working hours: • Night shifts and Rotational shifts • 5 Days working in a week

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