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4.0 - 5.0 years

4 - 4 Lacs

Neemrana

Work from Office

Maintain and Troubleshoot PLC Systems: Perform regular maintenance, troubleshooting, and repair of programmable logic controllers (PLCs) and associated systems to ensure optimal performance System Upgrades and Modifications: Implement system upgrades Required Candidate profile Documentation and Compliance: Maintain accurate records of maintenance activities, system changes, and compliance with safety and regulatory standards. Technical Support: Provide technical support

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1.0 - 5.0 years

0 - 0 Lacs

karnataka

On-site

Job Description: As a Technical Developer at Five Feed Learning Solutions Pvt. Ltd., you will be responsible for various aspects of FPGA and RTL design. You should possess good communication skills and analytical problem-solving capabilities. Your role will involve hands-on experience in FPGA/RTL Design using Verilog HDL, Tanner, Vivado ISE/Xilinx ISE, Modelsim, and Synplify Synopsys. A strong knowledge of VLSI Circuit designs and parameter synthesis is essential. Knowledge of TCAD, HSPICE, and PSPICE will be advantageous. Your responsibilities will include RTL design, verification, FPGA partitioning and implementation, as well as lab-based bring up of the SoC on FPGAs. Recent FPGA experience, including implementation, synthesis using Synplify, and timing closure with Vivado/ISE, is required. You should be able to architect, implement, and verify modules for FPGA interconnect. Proficiency in Verilog, Perl, and Make is expected. You should have expertise in both simulation-based verification and lab-based debug skills on FPGAs. Qualifications: - Graduation in B.E, B.Tech - Post Graduation in M.E., M.Tech VLSI Perks & Benefits: - Salary: Rs 2.5 Lacs - 4 Lacs p.a - Key Skills: Custom Coding, Technical Support, VLSI, Modelsim, Verilog, FPGAs, Perl, Synplify, Vivado/ISE, Xilinx ISE - Industry: Education / Training - Number of Positions: 2 Recruiter Profile: Recruiter Name: Not specified Email Address: hiringteam.3@fflspl.com Contact Company: Five Feed Learning Solutions Pvt. Ltd. Reference ID: FFLSPL/Feb-2025/189-92,

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The role aims to support process delivery by ensuring the daily performance of the Production Specialists, resolving technical escalations, and enhancing technical capability within the team. Your responsibilities include overseeing and supporting processes, reviewing daily transactions, and analyzing performance dashboards to enhance team performance parameters. You will provide technical support, guidance, and troubleshoot client queries, ensuring compliance with service agreements and resolving issues within defined SLAs. Documenting all queries, actions taken, and resolutions is crucial, along with identifying trends and escalating serious issues to Team Leaders promptly. You will develop the team's understanding of processes/products, conduct trainings, and mentor Production Specialists to bridge skill gaps effectively. Handling technical escalations, providing product support, and ensuring client satisfaction through courteous communication are key aspects of the role. Stakeholder interaction involves collaborating with Team Leaders, HR for hiring and engagement, Technical Analysts & Subject Matter Experts for issue resolution, and clients for query resolution. You will also engage in training, feedback collection, and continuous learning to maintain operational excellence and superior customer service levels. Furthermore, you must update job knowledge, participate in self-learning opportunities, and build a network to enhance personal and team capabilities. Competencies required for the role include process knowledge, collaborative working, problem-solving, attention to detail, execution excellence, stakeholder management, and effective communication. Performance parameters will be measured based on process efficiency, compliance standards, meeting SLAs, productivity, efficiency, capability development, and technical test performance. Overall, your role is pivotal in ensuring operational excellence, client satisfaction, and team performance while upholding quality standards and fostering a culture of continuous improvement and learning.,

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Business Development Engineer specializing in Cement and Construction Materials, your primary responsibility will be to cultivate and nurture relationships with clients in the construction sector, including RMC Manufacturers, contractors, builders, and developers. You will regularly visit relevant sites and offices to facilitate sales and collections. Additionally, you will provide technical support to customers by understanding their needs and explaining the applications of products such as cements, fly ash, and GGBS (Ground Granulated Blast Furnace Slag). Collaborating with senior sales professionals, you will engage clients through presentations, product demonstrations, and technical consultations. Market research will be a crucial aspect of your role as you identify potential leads and monitor industry trends. Participation in training sessions and workshops will be encouraged to enhance your knowledge of products, market dynamics, and sales strategies. Prepare sales proposals and technical documentation to support the sales process. Represent the company at trade shows, industry events, and meetings to increase market exposure. Contribute to the development of marketing materials that effectively showcase product benefits and technical specifications. Qualifications for this role include a Bachelor's Degree in civil engineering or a related field (recent graduates are welcome), a keen interest in business development, sales, and the construction industry, excellent communication and interpersonal skills, the ability to work effectively in a team environment, willingness to learn and adapt, and a basic understanding of construction materials and their applications. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) is required. Preferred skills for this position include a proactive attitude, eagerness to take initiative, strong analytical and problem-solving skills, effective time management, and task prioritization abilities. In return for your contributions, you can expect a competitive starting salary with performance-based incentives, opportunities for career growth and professional development in a group with business integration to real estate development and bulk logistics, support for continued education, and industry-related certifications. This is a full-time position with benefits such as leave encashment and a day shift schedule, including performance bonuses. The work location is in person.,

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2.0 - 6.0 years

0 Lacs

latur, maharashtra

On-site

The Network Administrator position in Latur is a full-time on-site role responsible for managing, monitoring, and maintaining the network infrastructure. Your day-to-day tasks will include network administration, troubleshooting network issues, ensuring network security, providing technical support, and assisting with system administration. Collaboration with other IT staff is essential to ensure the reliability and efficiency of network operations. To excel in this role, you should possess strong Network Administration, Troubleshooting, System Administration, Network Security, and Technical Support skills. Your analytical and problem-solving abilities will be crucial in resolving network issues efficiently. Excellent communication and interpersonal skills are necessary for effective collaboration with team members. You should be able to work both independently and as part of a team. A Bachelor's degree in Computer Science, Information Technology, or a related field is required for this position. Experience in a datacenter environment would be considered a plus.,

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3.0 - 7.0 years

0 Lacs

jalgaon, maharashtra

On-site

The System Administrator role at our logistics company involves maintaining computer systems, servers, and network infrastructure to ensure stable, efficient operations supporting organizational functions. You will manage physical and virtual servers, ensuring system availability and performance. Monitoring system and application logs, verifying scheduled jobs completion, and maintaining network infrastructure including routers, switches, and firewalls are key responsibilities. Implementing security measures, managing software and hardware, and providing technical support to users are crucial aspects of this role. You will also develop data backup and disaster recovery plans, monitor application performance, and work with developers to optimize performance. Vendor management, compliance with policies and regulations, and continuous improvement through innovative approaches are integral to the position. Candidates based in Jalgaon are encouraged to apply for this full-time role. In addition to a competitive salary, this position offers health insurance, provident fund, performance bonuses, and a day shift schedule. The work location is in-person, and the role requires attention to detail, problem-solving skills, and proactive maintenance of systems and infrastructure.,

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2.0 - 6.0 years

0 Lacs

surat, gujarat

On-site

As a Technical Support Specialist for our SaaS platform, you will play a crucial role in providing expert assistance to users, ensuring prompt resolution of technical issues, delivering exceptional customer experiences, and maintaining product usability. Your responsibilities will include troubleshooting complex application issues, collaborating with various teams, and documenting solutions effectively. You will be responsible for offering second-level and third-level technical support to our global English-speaking customers through email, chat, and ticketing systems. Managing a ticket queue based on department SLAs will be essential to ensure timely and accurate responses. Your expertise will be crucial in diagnosing, troubleshooting, and resolving application issues related to configuration, integrations, APIs, performance, and user access. In cases of complex issues, you will escalate them to the development or product teams while providing detailed technical documentation. Collaboration with engineering, QA, and product teams will be key to verifying and tracking incident reports and resolving complex issues efficiently. Additionally, you will be involved in testing, reproducing, and debugging software errors and maintaining detailed records for internal use. Your role will also involve maintaining accurate ticket records, updating knowledge base articles, and creating user documentation. Guiding internal users and customers through step-by-step solutions, communicating effectively with both technical and non-technical users, will be a part of your daily tasks, ensuring clarity and professionalism in all interactions. To excel in this role, you should possess at least 2 years of technical support experience, preferably in SaaS or cloud-based applications, along with strong problem-solving and analytical skills. Excellent written and verbal English communication skills are essential, as well as familiarity with APIs and browser developer tools. Experience with CRM or ticketing tools, such as Freshdesk, will be beneficial for this position. While not mandatory, preferred qualifications include an understanding of SaaS architecture, cloud platforms like AWS and Azure, and web technologies. Basic knowledge of JSON, REST APIs, and integration flows would also be advantageous. Experience in supporting B2B enterprise clients would be considered a plus in this role.,

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1.0 - 5.0 years

0 Lacs

lucknow, uttar pradesh

On-site

In this remote role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. Your main responsibilities will include interacting with customers via email, chat, or phone to address inquiries, resolve issues, and provide information about our products or services. As a Work From Home Customer Service Representative, we are looking for motivated and customer-focused individuals to join our team. It will be crucial for you to identify customer needs and concerns and proactively find solutions to meet their requirements. Your communication skills, both written and verbal, should be clear and professional, maintaining a friendly and empathetic tone in all interactions. To excel in this role, you will need to develop a strong understanding of our company's offerings to provide accurate and helpful assistance to customers. Additionally, you will be expected to assist customers with technical issues or troubleshooting, guiding them through common problems while effectively managing multiple customer inquiries within set response time expectations. Furthermore, your role will involve educating customers on product features, benefits, and best practices. It will be important to stay updated on product changes, process updates, and industry trends to adapt to evolving customer needs. This is a full-time position with benefits including cell phone reimbursement, health insurance, paid sick time, and the flexibility of working from home. The required languages for this position are English and Hindi. If you are passionate about customer service and enjoy helping others, we encourage you to apply for this opportunity to make a positive impact as a Work From Home Customer Service Representative.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

A Field Engineer is responsible for providing field system support, including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will interface with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Your primary focus will be to ensure a high level of customer satisfaction and meet Service Level Agreements (SLAs) through the effective delivery of technical support and service programs. You will proactively help to find problem resolution through the use of system-level diagnostics and escalation procedures. It is essential to have a deep understanding of service processes and be able to identify and solve a wide range of problems. Your role will require a 24-hour commitment to support customer contractual requirements fulfilled by participation in the regional standby rotation program. Your responsibilities will include providing Onsite Product Support as set out in Domains action plans, liaising with Manager on Duty (MoD) or Field Manager during business hours to ensure escalation procedures/communications are followed, and adhering to defined policies and procedures outlined in the desk manual. You will support the organization by understanding and achieving measurable objectives, following best practices and industry standards, updating internal systems as required, and adhering to Logistics processes to ensure accurate reporting of failures and timely return of parts. As a Field Engineer, you will work independently and in a team environment, perform Field Change Order and Field Action Bulletin, travel at short notice for short-term assignments, provide 24x7 support coverage in a designated geographic area with phone support from Domains, provide T&M services Out of Hour (OOH), provide logistics support as required within the scope of providing on-site support, and offer long or short-term site cover for dedicated customer sites. You will act as a technical support resource during problem escalation, actively contribute to providing diagnostic information to the Technical Support Centre, collaborate with Support/Engineering to ensure continuity and consistent service delivery, provide management updates when engaged in customer escalations summarizing the status, impact, and potential solutions, and define next steps using the 3 Ws (Who, What, and When). Additionally, you will assist in developing, reviewing, and implementing hardware installation plans for customers and be a member of the golden team with special product knowledge to support high-level escalations, complex installations, new product introductions, and TOIs (Onsite and Remote) within the region and outside. Traveling at short notice for short and long-term assignments within the region will be required for this role.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

With a team of more than 45,000 employees and partners globally, the Customer Experience and Success (CE&S) organization is dedicated to empowering customers to drive business value by creating exceptional experiences using Microsoft's products and services. Fueled by a commitment to people and culture, we strive for alignment and execution across the company to consistently exceed customer expectations in all interactions, be it in-product, digital, or human-centered. CE&S oversees consulting, customer success, and support services across Microsoft's extensive portfolio of solutions and products, with a focus on accelerating AI transformation for customers and the world. As a part of CE&S, the Customer Service & Support (CSS) team is focused on building trust and confidence for individuals and organizations through the delivery of seamless support experiences. Leveraging Microsoft's AI technology, CSS aims to assist consumers, businesses, partners, and more in resolving issues efficiently and securely, while also enhancing their overall Microsoft investment. Within the CSS team, we are seeking individuals who are passionate about driving customer success. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and resolving customer technical issues. This role presents an opportunity to advance your career, refine your problem-solving skills, collaborate effectively, conduct research, and enhance your technical expertise. The position offers flexibility, allowing you to work remotely up to 25% of the time. At Microsoft, our mission is to empower every individual and organization on the planet to achieve more. We operate with a growth mindset, prioritize innovation to empower others, and foster collaboration to achieve shared objectives. By upholding values of respect, integrity, and accountability, we cultivate an inclusive culture where all employees can thrive professionally and personally. **Responsibilities:** - **Response and Resolution:** Own, investigate, and resolve customer technical issues by collaborating within and across teams, utilizing troubleshooting tools and best practices. - **Readiness:** Lead or participate in building communities with peer delivery roles, sharing knowledge where appropriate, and developing technical and professional proficiency through ongoing training. - **Product/Process Improvement:** Identify potential product defects, escalate issues for resolution, and contribute to Microsoft's product enhancements. **Qualifications:** **The Role:** - Deliver high-quality customer and partner experiences through timely response and resolution. - Collaborate with global peers, stakeholders, account managers, and product groups to efficiently resolve customer issues. - Pursue career growth and professional development through individual and team readiness. - Enhance business efficiency and effectiveness through excellence in execution. - Support Microsoft's goal of expanding market share across solutions, workloads, platforms, and products. - Collaborate closely with the product team on technical design issues and product changes. - Serve as a trusted advisor to Microsoft customers and drive team/cluster level projects to enhance customer experience. **Responsibilities:** - Represent Microsoft and engage with corporate customers via telephone, written correspondence, or electronic service to address technically complex escalated problems in Microsoft software products. - Manage politically charged situations and technically complex problems requiring advanced customer skills. - Handle escalated, mission-critical or politically sensitive customer issues, maintaining ownership until complete resolution. - Solve highly complex escalated problems, utilizing deep product knowledge or specialization, potentially requiring code/scripting. - Lead triage meetings, share knowledge with other engineers, and develop efficient customer solutions. - Contribute to knowledge sharing, conduct technical reviews, collaborate, and escalate as needed. - Lead cross-technology efforts with the product team, assess future needs, and drive content development. - Maintain expertise in pre-release products and drive product improvement in key areas. - Effectively manage customer escalations, recover from dissatisfied-customer situations, and communicate with customers and peers. - Make technical presentations and be willing to work in any shift as required. **Qualifications:** - Bachelor's degree in Computer Science, Information Technology, or related field. - Practical experience in technical support or help desk roles within a Microsoft Office environment. - Proficiency in Microsoft Office apps (Word, Excel, PowerPoint) to support end-users and resolve productivity issues. - Hands-on experience with M365 Apps for Office Deployment using tools like the Office Deployment Tool (ODT), Configuration Manager, or Intune. - Solid understanding of Microsoft Entra ID (formerly Azure AD) including user authentication, troubleshooting sign-in issues, error codes, and integration scenarios. - Familiarity with core Windows OS concepts, network fundamentals, and DNS operations for troubleshooting. (Note: The job description provided is a summarized version of the original content and has been rephrased for clarity and coherence.),

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, your primary responsibility will be to handle inbound calls from customers facing computer issues. You will be required to diagnose the problem effectively and provide suitable recommendations to the customers. Additionally, you will be expected to promote and sell technical support plans along with relevant software solutions to enhance customer experience. Benefits & Facilities: - Fixed Salary credited on the 1st of every month in your designated Salary account - High Incentives based on performance - Daily Sales Incentives for achieving set targets - Attendance Incentive for maintaining regularity - Monthly Sales Incentives for meeting sales goals - Opportunity for a salary hike ranging from 15% to 20% on your last drawn salary - Loyalty Bonus of Rs. 5000 awarded annually - Referral Bonus of Rs. 2000 for every successful candidate referred - No shift timing extensions ensuring work-life balance - High growth prospects within the organization - Salary Increment after completing 9 months of employment - Work in UK / US Shift timings for convenience If you meet the academic qualification criteria of a minimum of 10+2 / 10+3 years Diploma pass or Graduates, then this role could be an excellent fit for you. For further details and to apply, please reach out to Rima (HR) at 7686839463 or 9836096168. Join Adeeba e-Services to be a part of our dynamic team and contribute to providing exceptional technical assistance to our esteemed customers.,

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5.0 - 10.0 years

0 Lacs

bharatpur, rajasthan

On-site

As a Service Manager in the Earthmoving and Heavy Construction Equipment industry, you will be responsible for managing the service operations in Bharatpur, Rajasthan. With your extensive experience in service management and expertise in Earthmovers and Construction Equipment, you will play a crucial role in ensuring customer satisfaction and operational efficiency. Your key responsibilities will include overseeing the day-to-day service operations, addressing customer service issues promptly and professionally, coordinating with technicians and service teams, and maintaining high levels of customer satisfaction and retention. You will also be responsible for monitoring equipment performance, planning preventive maintenance, maintaining service records, reports, and warranty documentation, as well as providing technical support and training to the service team. To excel in this role, you should have at least 5-10 years of experience in Service Management of Earthmovers or Heavy Construction Equipment, along with a B-Tech/Diploma in Mechanical, Electrical, or Automobile Engineering. Additionally, a strong knowledge of brands like JCB, CAT, Komatsu, Volvo, etc., excellent customer handling and problem-solving skills, and strong team management and leadership qualities are essential. Ideal candidates for this position would be those from the local territory of Bharatpur or nearby areas, who can effectively lead and manage the service operations while ensuring the highest standards of service delivery and customer satisfaction.,

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1.0 - 5.0 years

0 Lacs

uttar pradesh

On-site

You will be part of the MAES Business Unit within the Circuitry Solutions Commercial Division at MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE: ESI). With a rich legacy of over a century, we are dedicated to transforming the electronics industry by setting new benchmarks for excellence, reliability, and sustainability in electronic materials. Your role will involve providing routine technical service and troubleshooting for business requirements in the Huangshi area. This includes onsite technical service for customers, solving product application problems, monitoring customers" production line performance, offering technical support for new line setup and process operation, providing product training, supporting sample building for new opportunities, monitoring chemical consumption for margin improvement, offering logistic support, and collecting relevant customer, industry, and competition information. To excel in this role, you should have high troubleshooting capability, professional industry knowledge, and relevant experience. Ideally, you should possess one to two years of related experience and/or training, or an equivalent combination of education and experience. If you believe you have the necessary knowledge and experience, we encourage you to apply even if you do not meet all the requirements listed. Key competencies for this role include good communication skills, strong interpersonal skills, and the ability to work effectively in a collaborative environment. As a member of the MAES Team, you will have access to opportunities for career growth, competitive compensation (including a base salary and performance-related bonus plan), and benefits packages such as health insurance, commercial insurance, paid time off, and holidays. You will work in an innovative environment as part of a dynamic and collaborative team that promotes teamwork, continuous improvement, and cross-functional partnerships to achieve our mission. Element Solutions Inc is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.,

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. Adeeba E-Services has established a strong foundation based on customer satisfaction, superior services, and reliable support functions. The company prioritizes trust, accountability, and the quality of its products and technical services, leading to enhanced performance and increased productivity through continuous research and development efforts. We are currently looking to expand our team and have an exciting opportunity for individuals interested in joining our UK/US shift for Inbound Tech Support Process. As a part of our team, you will be responsible for handling inbound calls related to printer, router, and antivirus issues, diagnosing the problems, and recommending appropriate solutions to customers. Additionally, you will be involved in selling technical support plans and relevant software to customers. Key Responsibilities: - Taking inbound calls and addressing printer, router, and antivirus issues - Diagnosing problems and providing customers with the best solutions - Selling technical support plans and software to customers Candidate Profile: - At least 6 months to 1 year of experience in outbound tech support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 12,000-22,000/month (fixed) + Lucrative Incentives - Shift: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month - Lucrative incentives on a daily/monthly basis - Additional spot incentives - 24 leaves in a year, comp offs, and birthday leaves - Medical benefits Contact Priyanka (HR) at 9804149788 for any further queries regarding the position. We ensure that all your information will be kept confidential in accordance with EEO guidelines. Join us at Adeeba E-Services Pvt. Ltd. and be a part of a dynamic team dedicated to providing top-notch tech support services to our customers.,

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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Job Description: As an experienced candidate at Adeeba e-Services, you will be responsible for receiving inbound calls from international customers. Your primary role will involve providing technical support by diagnosing issues, recommending annual service plans and software solutions, and successfully closing sales to achieve targets. To excel in this position, you must have prior experience in outbound tech processes for a minimum of 1 year and possess the skills to effectively close calls with customers. Your performance will be rewarded with a fixed monthly salary deposited in your account on the 1st of every month, along with lucrative incentives for achieving sales targets. In addition to the base salary and incentives, you will be eligible for various benefits including 100% attendance incentives, a loyalty bonus of Rs. 5000 paid annually, and paid leaves each year. The leave policy includes rotational offs, 24 paid leaves, birthday leave, and compensatory offs to ensure a healthy work-life balance. The shift timings for this role are in either US or UK shifts, providing flexibility based on the requirements of the business. Adeeba e-Services values academic qualifications and requires a minimum of a 10+2/10+3 years diploma pass or graduates to be considered for this position. If you are ready to take on this exciting opportunity, please contact Rima (HR) at 7686839463 to learn more about joining our dynamic team at Adeeba e-Services.,

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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, your primary responsibility will be to handle inbound calls from customers experiencing computer issues. You will be required to diagnose the problem effectively and suggest the most suitable technical support plan along with relevant software to address the customer's needs. Your role will involve engaging with customers to understand their concerns and offer appropriate solutions to enhance their overall experience. Candidates Profile: We are looking for individuals who possess excellent communication skills and a strong technical acumen. Ideal candidates should have a background in tech sales or customer service, with the ability to troubleshoot and resolve computer-related issues efficiently. A customer-centric approach and a proactive attitude are essential to succeed in this role. Benefits & Facilities: - Fixed Salary deposited on the 1st of every month in Salary account, accompanied by High Incentives - Daily Sales Incentives - Attendance Incentive - Monthly Sales Incentives - Opportunity for a 15% - 20% hike on the last drawn salary - Loyalty Bonus of Rs. 5000 awarded annually - Referral Bonus of Rs. 2000 per successful candidate referral - No extension of shift timings, ensuring work-life balance - High growth prospects within the organization - Salary Increment after 9 months of employment - Flexible shift timings available in UK/US Shifts If you are interested in this challenging yet rewarding opportunity, please reach out to Rima (HR) at 7686839463 or 9836096168 to explore the next steps in the application process. Additional Information: Adeeba e-Services adheres to EEO guidelines and ensures the confidentiality of all your personal information. Your privacy and data security are of utmost importance to us.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

The job requires a minimum of 1+ years of work experience and is a full-time role. As a Technical Support Representative, your primary responsibilities will include handling incoming calls and providing technical support on subscription plans to customers. You will also be responsible for managing live chats on RankWatch and other platforms, as well as leading customer retention efforts. Your communication and convincing skills in English should be excellent, and you should be able to multitask effectively by typing and speaking simultaneously. Actively listening to customers and resolving their hardware/software issues on RankWatch will be a key part of your role. Responding to customer requests for support and assistance promptly is essential. The ideal candidate will have a passion for providing support and possess strong customer service skills. You should be capable of closing deals through support interactions and internal queries. Engaging customers in conversations, avoiding dead air during calls, and accurately recording customer details in the CRM system are crucial aspects of the job. Self-motivation, drive, and the ability to work both independently and as part of a team are essential qualities for success in this role. Meeting call quality standards and turnaround time (TAT) requirements as defined by guidelines will be part of your performance evaluation.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The EHR Customer Support Representative position involves providing frontline support to clients in the healthcare industry. The ideal candidate should have a minimum of 1-year experience in a healthcare IT or EHR support role. You will be responsible for troubleshooting software issues, assisting users, and ensuring a positive customer experience. Your key responsibilities will include providing technical support via phone, email, and remote sessions, efficiently resolving EHR-related issues, documenting client interactions and solutions, collaborating with internal teams to escalate complex issues, delivering excellent customer service, and assisting in training clients on EHR features and updates. In addition to a competitive salary, we offer a comprehensive benefits package, ongoing training, and professional development opportunities. You will have the chance to grow within our fast-paced and innovative company. The qualifications for this role include a minimum of 1 year of experience in EHR or healthcare IT support, strong problem-solving and communication skills, the ability to work independently and manage multiple tasks, familiarity with medical terminology and clinical workflows (a plus), experience with EHR systems (preferred), and a high school diploma (associate or bachelor's degree preferred). This position involves a fixed night shift with a competitive salary, allowances, and insurance benefits.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As an international manufacturing leader in intralogistics, BEUMER Group is committed to providing innovative solutions in conveying, loading, palletising, packaging, sortation, and distribution technology. With a strong focus on customer satisfaction and continuous improvement, we are proud of the work our dedicated employees deliver every day. At BEUMER Group, tradition and innovation converge seamlessly to create a dynamic and collaborative work environment. We are currently seeking a Customer Onboarding and Support Specialist to join our team. In this role, you will be responsible for guiding new customers through the onboarding process, ensuring a smooth transition to Elaras offerings tailored to their unique needs. By providing technical and customer support via email, phone, and live chat, you will promptly address inquiries and resolve issues to ensure maximum satisfaction. Building strong customer relationships through personalized support and acting as an advocate for customer needs will be a key focus of this role. Additionally, the role will involve managing business dashboards to offer real-time insights into key performance metrics. Collaborating with internal teams to enhance data visualization, usability, and data integrity across all dashboards will be essential for success in this position. You will also work closely with product, sales, and engineering teams to relay customer feedback and contribute to continuous improvement initiatives that enhance the overall customer experience. To excel in this role, you should have a Bachelor's or Master's degree in Computer Science or Information Technology, along with a minimum of 3 years of professional experience in customer support, IT, or digitalization, preferably within a SaaS or startup environment. Professional certifications in IT security (e.g., CISSP, CISM) or data management will be an added advantage. In return, we offer a wide range of exciting assignments that provide opportunities for professional and personal development. You will have the chance to work on interesting and challenging projects with Global MNCs, leveraging innovative technologies and gaining exposure to niche skills. Join our talented, passionate, and collaborative team of experts in the industry, where flexibility and autonomy are valued. If you believe you have the skills and experience to excel in this role and contribute to our team, we encourage you to apply. We look forward to hearing from you.,

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5.0 - 9.0 years

0 Lacs

ratlam, madhya pradesh

On-site

You will be working at G.R. Industries, a prominent mobile cover manufacturing firm based in Ratlam, Madhya Pradesh, dedicated to providing top-notch mobile accessories. With a workforce of over 100 skilled individuals, the company specializes in crafting flip covers, back covers, and transparent cases that are tailored to fit various smartphone models perfectly. The products are crafted using high-quality vegan leather and TPU materials, emphasizing both durability and eco-friendliness. Catering to both wholesale and distribution sectors, G.R. Industries offers products under its brand names, FonFox and Supreme, and extends OEM and ODM services for personalized branded mobile covers. The core values of the company revolve around quality, innovation, and customization, with a focus on launching new mobile covers in sync with the release of new smartphones, coupled with an emphasis on international expansion. As a Tool Room Manager, you will be tasked with overseeing and directing the tool room operations in a dynamic plastic manufacturing setting. The position entails managing a team of toolmakers, ensuring the maintenance of injection molds, and providing timely assistance to the production department. Your responsibilities will include: - Supervising the day-to-day functions of the tool room, encompassing the upkeep, repair, and enhancement of injection molds and dies. - Managing a team comprising toolmakers, CNC/VMC operators, and fitters. - Guaranteeing preventive and breakdown maintenance of molds with minimal downtime. - Collaborating with the design and production units for new mold development, trials, and adjustments. - Keeping track of the inventory of tools, spare parts, and consumables necessary for the tool room. - Implementing and upholding 5S and safety standards within the tool room. - Evaluating mold performance and proposing enhancements for improved quality and cycle time. - Creating schedules, assigning tasks, and monitoring progress to ensure punctual project completion. - Addressing mold-related issues and delivering technical assistance to the production team.,

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8.0 - 15.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Rotating Equipment Engineer at Tecnimont, you will be responsible for providing technical expertise and support for the design, installation, and maintenance of rotating equipment in the oil and gas industry. Your role will involve working closely with project teams, clients, and vendors to ensure that rotating equipment meets all performance, reliability, and safety standards. Additionally, you will be expected to participate in troubleshooting and resolving any issues related to rotating equipment during the operational phase of projects. Your key responsibilities will include providing technical support for the design, selection, and specification of rotating equipment, encompassing pumps, turbines, compressors, and motors. You will be required to review and approve equipment datasheets, specifications, and procurement packages, as well as conduct technical evaluations of vendor bids and proposals. Furthermore, you will participate in factory acceptance tests and site inspections of rotating equipment, offering input and recommendations for equipment installation, commissioning, and start-up activities. Developing maintenance and inspection plans for rotating equipment to ensure optimal performance and reliability will also be part of your duties, along with investigating and resolving any issues related to rotating equipment performance or failures. Collaboration with other engineering disciplines and project teams to ensure the successful integration of rotating equipment into overall project designs is essential, as is staying up to date with industry standards, best practices, and technological advancements related to rotating equipment. To qualify for this position, you should hold a Bachelor's degree in Mechanical Engineering or a related field and have accumulated 8-15 years of experience in engineering and design of rotating equipment within the oil and gas industry. Strong technical knowledge of rotating equipment, including pumps, turbines, compressors, and motors, is required, along with familiarity with industry standards and codes related to rotating equipment design and installation. Effective problem-solving and analytical skills, excellent communication and teamwork abilities, and the capacity to work in a dynamic and fast-paced environment are all essential qualities for success in this role. If you are a motivated and experienced engineer with a passion for rotating equipment, we encourage you to apply for this exciting opportunity at Tecnimont. Join our team and contribute to our success in delivering innovative solutions to our clients in the oil and gas industry. Take the next step in your career by applying now!,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Louis Dreyfus Company is seeking a detail-oriented individual to join our team as a Quality Control Analyst. In this role, you will be responsible for conducting analysis on finished products, semi-finished products, imported raw materials, and other items used within the company. You will evaluate the effectiveness of processes and quality management systems, as well as plan, control, and monitor corrective actions for quality non-conformities identified during audits. Additionally, you will be tasked with preparing reports, adhering to timelines, and providing technical support to enhance the management system. At Louis Dreyfus Company, we are committed to fostering a diverse and inclusive workplace environment. We value diversity and inclusion as part of our core principles and actively support local communities and environmental initiatives. We encourage individuals from all backgrounds to apply for this position. As a company dedicated to sustainable value creation, we are passionate about generating fair and sustainable value for our business, stakeholders, communities, and the environment. By joining our team, you will have the opportunity to work in a dynamic international setting that promotes personal and professional growth. We offer outstanding career development prospects within one of the world's largest and most reputable private companies. In addition to a workplace culture that celebrates diversity and inclusivity, we provide various benefits to our employees, including opportunities for professional advancement, an Employee Recognition Program, and Employee Wellness Programs. These programs include confidential access to certified counselors for employees and eligible family members, as well as monthly wellness awareness sessions. Louis Dreyfus Company is recognized as a Certified Great Place to Work, where your skills and expertise will be valued and nurtured.,

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6.0 - 12.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a skilled professional in the field of metrology, your primary responsibility will be to operate and program Bridge/Gantry Type CMMs to ensure precise measurement tasks are carried out effectively. Your expertise in Calypso software will be crucial as you develop and optimize measurement programs, troubleshoot issues, and provide solutions related to measurement programs and software. In this role, you will also be required to apply and interpret GD&T principles in measurement tasks, ensuring strict adherence to design specifications and tolerances. Engaging with customers to understand their metrology requirements and offering customized solutions will be a key aspect of your job. You will be responsible for providing application support and project support across the Karnataka region, and potentially in other regions as well. Managing QEC Technical Activities, discussing requirements with customers, and executing tasks accordingly are vital components of this role. Additionally, providing onsite software training to new users, offering technical advice for new customers and turn-key projects, and maintaining regular communication with customers to address their concerns and provide solutions will be part of your daily routine. Collaboration with internal and external stakeholders to manage escalations, identifying new areas of application for existing technologies, and creating strategies to enhance post-sale revenue from existing customer accounts will also be important aspects of your job. Your qualifications must include a Diploma or Bachelor's Degree in Mechanical or Mechatronics, along with 6-12 years of experience in the metrology field. Knowledge about Zeiss Portfolio will be an added advantage. Your ability to execute daily activities within specified time frames, collaborate with enabling functions for team support, and generate interest in measuring services for both new and existing customers will contribute to the success of the organization.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be joining MN World, a prominent Information Technology service provider based in Bangalore, with a presence in various locations across India and serving clients nationwide. Additionally, we extend our services to South East Asian countries through our office in Singapore. Our primary offerings encompass Consulting and Solution Design for IT Infrastructure Solutions, Supply and Installation of Network, Wireless, and Contact Center systems, along with providing AMC Services and comprehensive support. As a full-time Technical Pre-Sales Assistant Manager situated in Bengaluru, your responsibilities will revolve around delivering technical sales support, managing accounts, conducting technical presentations, contributing to the creation of IT Infra solutions, and offering pre-sales technical assistance. Ensuring customer satisfaction and cultivating robust client relationships will be pivotal aspects of this role. To excel in this position, you should possess proficiency in Technical Sales and Sales skills, Account Management, and Customer Service skills, as well as Technical Support skills. Exceptional communication and interpersonal abilities, coupled with strong problem-solving and analytical competencies, are essential. Moreover, you must exhibit the capacity to work autonomously and collaboratively within a team setting. A Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field is required, while prior experience in the IT industry would be advantageous.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are the Senior Operations Analyst I at Syniverse, a leading company known for developing cutting-edge technology solutions that connect the world. In this role, you will be responsible for providing technical solutions to complex problems and gaining expertise in advanced applications and tools. Your success will be demonstrated through your accountability, teamwork, and ability to provide research and analysis to support troubleshooting and problem reporting. Your key responsibilities include providing technical support, identifying root causes of issues, and delivering appropriate solutions within SLA guidelines. You will analyze metrics, participate in ticket reviews, create status reports, and develop production-ready solution support scripts. Additionally, you will monitor production servers and application health, provide guidance to junior team members, and collaborate effectively with the project team and management. To excel in this role, you should hold a Bachelor's degree in computer science, electronics, or telecommunications, along with at least 5 years of professional experience in application support, technical customer support, and software development. Prior experience in Telecom Operations is preferred. You should also be willing to provide 24/7/365 helpdesk support, system monitoring, and application support, including working in shifts. Joining Syniverse means becoming part of a dynamic and inclusive organization that values diversity, equity, and inclusion. You will have the opportunity to work with a world-class leadership team, receive competitive compensation, and enjoy flexible/remote work options. By joining Syniverse, you will contribute to connecting the world and be part of an innovative and growing company dedicated to creating a collaborative and transparent organizational culture.,

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