10595 Technical Support Jobs - Page 50

: Job TitleClient Implementation Analyst LocationMumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking B2, C1 and C2 and writing; able to communicate in German with clients. Language skillsfluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title Cash & Trade -Implementation (US Process), AS LocationBangalore, India Role Description The Client Implementation Associate (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Client Implementation Associate supports the efficient delivery of cash management projects and acts has a project coordinator implementation of cash products. Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any). The Client Implementation associate participates in regular implementation calls and specific technology calls (with Technology) if required during the implementation. Task Details Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Cash/trade Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of implementation projects assigned. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: 3-7 years of handling project management in a client facing role. 2-5 years of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in Mandarin. Analytical capabilities and logical thinking Strong team playerbe part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level EducationUniversity degree or equivalent professional experience How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

About us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasn t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target s global team and has more than 4,000 team members supporting the company s global strategy and operations. About us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasn t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target s global team and has more than 4,000 team members supporting the company s global strategy and operations. ABOUT THIS OPPORTUNITY The Property Management team strategically manages Target Properties to deliver value, reliability, and brand. As a Technical Lead Refrigeration in Property Management, you will provide technical support to Vendors, PML s, FMOC and Store teams on the operation, performance and management of refrigerated assets and systems. As part of this role, you will investigate, approve and communicate with store teams and vendors on daily issues that arise for refrigeration and food production equipment. With the knowledge gained you will also be responsible for updating documentation and processes to streamline operation and improve uptime while striving to reduce food loss. Participating and shaping strategic priorities by working closely with multiple teams in US & India. From a TII perspective you will partner with other PM resources to maintain data integrity of portfolio and systems to delivery the best shopping experience for our guests. PRINCIPAL DUTIES AND RESPONSIBILITIES: This role focuses on the triage of complex refrigeration systems and understanding the root cause of the issue and working towards long term resolution, improving overall performance of systems. Through improved performance Target will deliver increased operating uptime, reduce food loss, improve energy efficiency and extend the life of the asset while controlling expense and capital investments. The role will provide valuable insights to partners in TII, Minneapolis and at all Target Stores in the US. Leveraging data and trends, provide predictive analytics on anomalies for the refrigeration assets. As part of team evolution, we will update and maintain documentation and process that assists store teams and PML to deliver high quality work enabling guests to purchase high quality safe fresh food. Refrigeration Operations Developing and documenting end-to-end processes on triage of Refrigeration and Food Production Asset. Investigate issues that impact sales Approve and process the highest complexity work orders to maintain daily operation Collaborate with US and TII teams to deliver efficient process Partnerships: Develop strong partnership and collaboration with Refrigeration Technical Team, including FMOC, Advocates and Vendors. Develop strong partnership with Vendor Managers and Capital Program managers Develop strong partnership with Food and Beverage Ops, Food Safety and Risk Managers. REPORTING/WORKING RELATIONSHIPS: Reports to Property Management Director. Working relationshipAll teams within the Property Management (US and India) JOB REQUIREMENTS: Minimum requirements: 6+ years refrigeration system design or operation Bachelor of Engineering - Refrigeration Focus (Mechanical Engineering) Ability to work and contribute to a team environment. Able to positively interact with various levels of management. Ability to coordinate and multitask on conflicting priorities. Ability to convert strategic priorities to goals for a team to pursue. Ability to represent team and Property management in various forums. Ability to design a process end-to-end with optimized efficiency and accuracy. Strong knowledge of Data & Analytics to optimize data quality in asset portfolio data collected. Strong strategic thinking beyond execution of a process to drive future design. Skills Required: Strong hands-on experience of refrigeration systems, repair and maintenance. Strong system thinking, dot-connecting skills Strong critical thinking and problem solving skills Excellent partnership building skills. Excellent communication skills Proven project management and leadership skills Excellent conflict management skills. Strong presentation, meeting management, and facilitation skills Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

Service Delivery Trainer Bengaluru, India Get to know Okta Okta is The World s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We re building a world where Identity belongs to you. The Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge, tools, and resources needed to succeed. We create, deliver, and manage training programs that drive understanding and adoption of Okta s innovative identity and access management solutions. Our mission is to empower every learner to maximize the value of Okta s platform and services. The Service Delivery Trainer Opportunity Reporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions. The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training, enabling them to deploy Okta successfully. This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What You ll Be Doing Delivering technical training sessions to GSI partners focused on deploying and managing Okta solutions. Designing, developing, and maintaining training materials, including presentations, hands-on labs, and virtual learning modules. Collaborating with cross-functional teams to ensure training aligns with product updates and best practices. Partnering with deployment teams to understand challenges and create targeted training programs to address skill gaps. Gathering feedback from learners to continuously improve training effectiveness and content quality. Managing logistics for training sessions, including scheduling, registration, and follow-up communications. What You ll Bring to the Role & What We re Looking For 3+ years of experience in technical enablement or training, preferably with a focus on SaaS or identity solutions. Hands-on experience deploying Okta or similar identity management solutions. Proven ability to design and deliver engaging, technically complex training programs to diverse audiences. Excellent communication and presentation skills with a knack for making technical topics accessible. Strong collaboration skills and the ability to work across multiple teams and functions. Familiarity with instructional design principles and adult learning methodologies. Additional Experience That We Value Okta certifications (e.g., Okta Certified Administrator, Okta Certified Professional). Experience with deployment tools and methodologies. Proficiency with virtual training platforms and e-learning development tools. Background in managing customer or partner onboarding programs. Experience working with global teams and scaling training programs internationally. #LI-CS7 What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ . U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. This information helps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitable hiring practices. Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here . Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENTAccording to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Follow Okta Apply

Provide technical support to customers, FAEs, module partners and distributors through digital channels to customers to use Infineon Wi-Fi connectivity chips during evaluation and development phase of their application. You will also assist in selection, evaluation and integration of Infineon Wi-Fi products Recreate, debug and solve the technical issues reported by customers at any time during the life cycle of Wi-Fi connectivity chips. Work cross functionally with product line applications, marketing, hardware design, chip design, software and content development teams to solve issues reported by customers Develop collaterals (code examples, application notes, knowledge articles) for customers. Prepare and deliver product/application training to peers and customers. Your Profile Bachelors/Masters in Electrical / Electronics / Electronics and Communication Engineering or related degree. 3+ years experience working on Wi-Fi products as an application engineer. Good knowledge on Wi-fi protocol and its working. Experience in debugging and fix issues at application or firmware level of Wi-Fi Ability to conduct investigative research to identify and resolve customers technical issues. Experience in writing and debugging software in C/C++ or any other high-level languages. Exposure to embedded systems and/or Linux, Python, scripting will bean added advantage. Experience in using tools like Oscilloscope, multi-meter, function generator, spectrum analyser etc Interest and ability to learn new technologies very quickly. Good communication skills, both written and verbal. A customer-oriented mindset and focus on innovative, scalable methods to make customers self-sufficient

MicroObjects Pvt.Ltd is looking for Software Engineer to join our dynamic team and embark on a rewarding career journey Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.

Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (eg, A/C unit, television, dresser). Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

MicroObjects Pvt.Ltd is looking for SysOps Engineer to join our dynamic team and embark on a rewarding career journey Analyzing system requirements and specifications Designing and implementing computer systems and network architecture Installing, configuring, and maintaining system hardware and software Monitoring and optimizing system performance and capacity Ensuring security and data protection for the organization's systems Providing technical support and troubleshooting for users and other stakeholders Collaborating with other teams, such as development and operations, to ensure system integration and efficiency Developing and implementing disaster recovery and business continuity plans Maintaining documentation for systems, processes, and procedures Strong technical background, excellent problem-solving skills

United Automobiles is looking for BODYSHOP ADVISOR to join our dynamic team and embark on a rewarding career journey Customer Interaction: Greet customers, assess their vehicle repair needs, and provide detailed explanations of the repair process Estimates: Create detailed repair estimates, including labor and parts costs, and communicate these to customers and insurance adjusters as needed Insurance Coordination: Work closely with insurance companies to obtain necessary approvals and ensure timely claims processing Scheduling: Schedule repair appointments and provide customers with accurate timelines for completion Parts Management: Order and track the availability of parts needed for repairs and ensure they are ready for the repair process Quality Control: Inspect repaired vehicles to ensure the quality of work meets industry standards and customer satisfaction Progress Updates: Keep customers informed about the status of their vehicle's repair and address any questions or concerns promptly Documentation: Maintain accurate and organized records of repair orders, estimates, invoices, and other relevant documents Cost Control: Monitor and control repair costs to maximize profitability and minimize waste Conflict Resolution: Resolve customer concerns or disputes in a professional and customer-focused manner Safety: Promote and enforce safety protocols and practices in the bodyshop to protect employees and customers Up-Selling: Identify and recommend additional maintenance or repair services to customers when appropriate

Studifysuccess Pvt Ltd is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Skills Required Communication English Speaking Hindi Speaking

Tutorials Point (India) Pvt. Ltd is looking for Linux Content Engineer to join our dynamic team and embark on a rewarding career journey Design, deploy, and maintain Linux-based systems and services Perform system administration tasks such as installation, configuration, monitoring, and troubleshooting of Linux servers and services Implement security measures to safeguard Linux systems against unauthorized access, vulnerabilities, and cyber threats Develop and maintain scripts for automation of routine tasks and system management Collaborate with cross-functional teams to ensure seamless integration of Linux systems with other IT infrastructure components Evaluate new technologies and tools to improve efficiency and effectiveness of Linux systems Provide technical support and guidance to other team members and end-users Participate in on-call rotation and respond to system emergencies outside of regular business hours Document system configurations, procedures, and best practices Conduct performance tuning and optimization of Linux systems to ensure high availability and scalability

Tutorials Point (India) Pvt. Ltd is looking for Technical Content Engineer to join our dynamic team and embark on a rewarding career journey Designing and implementing technical systems: The technical engineer is responsible for designing and implementing various technical systems, including hardware, software, networks, and infrastructure They assess the organization's requirements, collaborate with stakeholders, and develop solutions that meet the business needs Troubleshooting and technical support: The technical engineer provides technical support to end-users, diagnosing and resolving issues related to hardware, software, and network connectivity They investigate and troubleshoot problems, either remotely or on-site, ensuring minimal disruption to operations System maintenance and upgrades: Technical engineers are responsible for the ongoing maintenance, monitoring, and performance optimization of technical systems They perform regular system checks, apply updates and patches, and proactively identify areas for improvement to enhance system efficiency and reliability Documentation and reporting: Technical engineers maintain comprehensive documentation of technical systems, including configurations, procedures, and troubleshooting guides They create reports on system performance, incidents, and resolutions, ensuring that all relevant information is properly documented and accessible to the team Project management: Technical engineers may be involved in managing projects related to system implementations, upgrades, or migrations They collaborate with cross-functional teams, create project plans, allocate resources, and ensure timely and successful project completion while adhering to budget and quality requirements Research and evaluation: Staying up to date with emerging technologies and industry trends is crucial for a technical engineer They research new technologies, tools, and methodologies, evaluate their potential impact on the organization, and make recommendations for adoption or improvement Collaboration and teamwork: Technical engineers often work closely with other IT professionals, including developers, network administrators, and database administrators They collaborate on projects, share knowledge and expertise, and contribute to a positive team environment Training and knowledge sharing: Technical engineers may provide training and guidance to end-users on the use of technical systems, applications, and tools They conduct workshops, create training materials, and facilitate knowledge sharing sessions to empower users and enhance their technical skills

As a Data Engineer you will work independently or with a team of data engineers on cloud technology products, projects, and initiatives. Work with all customers, both internal and external, to design and implement features. Will collaborate with other technical teams across the organization as required to deliver proposed solutions. You will also be responsible for collaborating with tech leads, architects and managers. Responsibilities: Works with Scrum masters, product owners, and others to identify new features for digital products. Takes responsibility of the maintenance and security of existing solutions, platforms and frameworks, designing new ones and recommending relevant upgrades and fixes. Troubleshoots production issues of all levels and severities, and tracks progress from identification through resolution. Maintains culture of open communication, collaboration, mutual respect and productive behavior. Identifies risks, barriers, efficiencies and opportunities when thinking through development approach; presents possible platform-wide architectural solutions based on facts, data, and best practices. Explores all technical options when considering solution, including homegrown coding, third-party subsystems, enterprise platforms, and existing technology components. Actively participates in collaborative effort through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, release, and customer technical support. Develops technical documentation, such as system context diagrams, design documents, release procedures, and other pertinent artifacts. Collaborates accordingly while working on cross-functional projects or production issues. Qualifications: 5 - 8 years preferred experience in a data engineering role. Minimum of 4 years of preferred experience in Azure data services (Data Factory, Databricks, ADLS, SQL DB, etc). Minimum bachelors degree in computer science, Computer Engineering or in "STEM" Majors (Science, Technology, Engineering, and Math). Strong working knowledge of Databricks, ADF. Expertise working with databases and SQL. Strong working knowledge of code management and continuous integrations systems (Azure DevOps or Github) preferred. Familiarity with Agile delivery methodologies. Familiarity with NoSQL databases (such as MongoDB) preferred. Any experience on IoT Data Standards like Project Haystack, Brick Schema, Real Estate Core is an added advantage. Ability to multi-task and reprioritize in a dynamic environment. Outstanding written and verbal communication skills.

We are seeking a talented Shopify & Prestshop Developer to join our eCommerce department. The ideal candidate will have at least 2 year of experience working with Shopify and Prestashop platforms. This individual will be responsible for developing, customizing, and maintaining our online stores to ensure optimal performance and user experience. Roles and Responsibilities: - Develop and customize Shopify and Prestashop websites to meet business requirements - Troubleshoot and resolve any technical issues related to the eCommerce platforms - Collaborate with cross-functional teams to implement new features and enhancements - Optimize website performance and user experience through regular updates and testing - Stay up-to-date with the latest trends and best practices in eCommerce development - Provide technical support and training to internal teams as needed Qualifications: - Bachelors degree in Computer Science or related field - 2+ years of experience working with Shopify and Prestashop platforms - Proficiency in HTML, CSS, JavaScript, and PHP - Strong understanding of eCommerce principles and best practices - Excellent problem-solving skills and attention to detail - Ability to work independently and as part of a team - Strong communication and interpersonal skills If you have a passion for eCommerce and a strong technical background, we would love to hear from you. Join our team and help us take our online stores to the next level

Design Engineer - Portable Air - Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Design Engineer - Portable Air - Atlas Copco (India) Private Ltd. Date of posting: May 23, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Your Role Job Overview/Mission: The mission guides the Employee in priorities and contains strategic and operational expectations in his specific area for the company s sustainability and successful development. Support and promote the Group s Core Values: Interaction, Commitment and Innovation. Support the Group s Vision First in Mind and First in Choice and Vision of Chakan Home of Industrial Ideas with Passionate Employees to provide Customer s world class experience by focusing on and continuously promoting and developing a Customer-Value and a Customer-Care driven culture. Measure of New product Launches with respect to defined road map on time in full to have full market presence with Value added product to delight customer s requirements. Measure Customer Satisfaction regularly. This is to be the ultimate test of our ability to give real content to the Group s core values: Interaction, Commitment and Innovation. Develop and support a spirit of open communication, fairness, non-discrimination, trust and respect for the individuals in all areas of operation. Interact with other Group units in a constructive and productive way that supports the development of synergies and the consolidated result of the Divisions and performance of the Business Areas (and the Group) Promote and ensure the values, guidelines and policies laid down in The Way we'do Things Safeguard integrity and transparency of operations and of the legal structure by making sure that FAM and Business Code of Practice is understood and applied where relevant. Embrace a safety culture. Always have safety first in min Responsibilities/Duties (in order of importance) 100 % of Time New Product development in line with roadmap defined on time in full. Prepare 3D / 2d Drawing using Creo, bring in new concept for the product layouts and considering ergonomics for maintenance and safety. Keeping in view value addition to have Customers Review concept with cross functional team before the design is finalized, considering all possible scenerios. Obeya 2.0, Follow the principles and formats of Obeya visual management and keep it updated and ready all the time, timely release of minutes for the team and management and keep the same in Obeya for tracking. Attend and make use of Obeya meeting to review and update project progress and support needed, record all discussions under Teams planners. Focus on continuous improvement in product quality through active participation in TCM as and when required. Support Cross functional team for CC7, Efficiency improvements in production and testing. Active in technical Benchmarking. Like competition analysis, other PCs performance, Technology Market communications and events Responsibility of DN s release on time. New products released to have Warranty cost under 0.8% of NIS of new products launched, also product efficiency improved by at least 2%. Response time to internal and external customer s requirements to be very efficient in your area of work/project, lead time for acceptance of the call needs to be less than 1 day and provide solution in 3-5 working days. Take ownership on Design Reviews with Divisional reviewer, to be followe'd and closed rigorously before moving onto next project phase. Follow visual design rules as practice and document the same in the project. Document all projects as per required documentation list per phase, store all documents under respective project folders only. Work with Suppliers closely during Feasibility to have early feedback on design/drawing. Ensure we have one innovative idea per month and should be able to implement the same within 12 months of time. Innovation in design / process and systems can be looked at. Active participation in technical Benchmarking and product Application knowledge improvement. Like competition analysis, attending field trials and other PCs product benchmarking study. Qualifications/Knowledge & Work Experience: Bachelor of Engineering Mechanical engineering. 3-8 years of experience in new product development. Good knowledge on technical support for existing products (Maintenance) . Good knowledge Project management & Execution through NPD Process (CTP1 & CTP2.0). Good knowledge of Preparing development plan, project & product cost estimations. In depth knowledge for selection of Prime mover (diesel engines) for compressor & should be able to interact with engines manufactures (Cummins, CAT, AL, KOEL, Volvo Penta, etc) for all technical information s & installation approvals. Good knowledge of design & selection of Heat exchanges, separation system, filtration system, oil system. Good knowledge of Selection of critical components for compressor packaging. Good knowledge of Sheet metal design & compressor packaging. Competition machines benchmarking. Troubleshooting of compressor systems (Regulation system, Cooling system, oil system, Filtration systems). Should Support in testing & validation of NPD s. Personality Requirements: Good analytical skills for solving the problems and come-up with solution. Having good communication skills. The right Mindset with right Attitude to make the things happen. Shows right attitude and maintain positive relation with the other employee. Eager to learn and adapt new technologies and process. Essential Functions/Skill /Competencies: PTC Creo working experience is must , other CAD software knowledge is good to have Project management & Execution through NPD Process (CTP1 & CTP2.0). Selection of Prime mover (diesel engines) for compressor application. Sheet metal design & compressor packaging. Troubleshooting of compressor systems/Pneumatic systems. Selection of critical components for compressor application Preparing development plan, project cost estimations Pressure vessel design as per ASME standards. Field validation of the compressor. working environment includes both indoor & outdoor activities Available to travel, to see customers, exhibition, suppliers, sister companies. Work hours as per HR Policy /(45 hours/week)

The Field Application Engineer (FAE) will be responsible for providing technical application and design support across the South India region. This role involves collaborating with sales and product marketing teams to secure Design-IN s and Design-Wins for DC-DC and AC-DC power solutions across Telecom, Industrial, Defense, and Electric Vehicle (EV) market. This position reports to the India Region Leader and will be based in Bangalore, India. Responsibilities: Leverage comprehensive knowledge of the OEM power supply ecosystem including evolving customer requirements, competitive landscape, and application trends in networking, telecom, servers/storage, industrial automation, and EV markets to provide technical expertise to customers. Support assigned strategic accounts in a technical sales capacity and proactively identify new design opportunities. Coordinate activities with the local sales team and provide technical guidance to develop and execute effective account strategies. Serve as a customer advocate with the ability to effectively communicate Voice of Customer needs, product gaps, and market concerns to executive management. Develop and deliver technical training to field sales personnel (representatives and distributors) to enhance product knowledge and sales effectiveness. Conduct technology roadmap seminars for customers and relay customer feedback to product management teams to drive future innovation. Maintain up-to-date knowledge of market dynamics, competitive activities, emerging product requirements, and customer landscape. Develop new product technical specifications, collaborate closely with R&D to guide product development, prepare comprehensive data sheets and technical documentation, create compelling product presentations, and provide advanced technical product support to customers. Analyze customer applications in-depth to identify and define new product features and performance requirements. Perform competitive product analysis and maintain comprehensive awareness of the competitive landscape. Contribute to the development of strategic products and technology roadmaps. Basic Qualifications: Bachelor of Engineering in Electronics/Electrical Engineering or related field Minimum 5 years of experience in power electronics design of SMPS and related technical support to external customers. This position requires the ability to travel approximately 50% of the time during a typical workweek. Desired Characteristics: Minimum of 3 years of experience within the Power Electronics industry. In-depth knowledge of power conversion fundamentals including basic topologies, control mechanisms, EMC concepts, safety requirements, and efficiency/thermal considerations. Demonstrated ability to understand and implement customer and industry standards. Exceptional oral and written communication skills with experience presenting to senior management. Strong interpersonal skills and proven leadership abilities. Comprehensive knowledge of OEM product lines and markets (Datacom, telecom, defense, industrial, and automotive/EV). Advanced problem-solving and analytical thinking capabilities. Experience managing relationships with major Indian Telecom and Industrial OEMs such as Reliance Jio, Bharti Airtel, Tata Communications, BSNL, L&T, Siemens India, and ABB India. Experience working with prominent EV manufacturers and suppliers including Tata Motors EV Division, Mahindra Electric, Ola Electric, Ather Energy, TVS Motor, and Ashok Leyland Switch Mobility. Proficiency in schematic capture using industry-standard tools like Cadence, Altium Designer, or OrCAD. Advanced proficiency in Microsoft Office suite and CRM platforms (Salesforce experience preferred). Comprehensive power electronics knowledge including AC/DC and DC/DC topologies; standard approaches in analog and power supply circuit design; understanding of power supply integration in OEM systems; familiarity with digital interface protocols (I2C, PMBus, CAN) and their application in modern power supplies. Working knowledge of regulatory requirements for power conversion products including safety standards (UL, IEC), EMI/EMC standards (CISPR, FCC), input surge requirements, and harmonics standards. Strong laboratory skills including proficiency with test equipment such as oscilloscopes, power analyzers, electronic loads, spectrum analyzers, and automated test systems. Proven customer presentation and technical demonstration skills. Superior organizational abilities to manage multiple concurrent projects effectively. Self-motivated with ability to work independently while contributing to team objectives. Exceptional problem-solving abilities with systematic approach to technical challenges

Collaborate within a team to execute and deliver engineering tasks across multiple automation projects in diverse industry sectors for global clients, ensuring adherence to quality, cost, and schedule expectations while maintaining high customer satisfaction. Oversee and ensure the successful and timely completion of on-site activities in alignment with customer requirements. You will report to the Team Lead. Your Responsibilities: Be prepared to travel frequently to project sites to troubleshoot and resolve technical issues. Ensure timely, high-quality, and cost-effective execution of assigned projects, maintaining strong customer satisfaction. Provide process domain expertise and solutions aligned with industry standards. Collaborate with regional Project Managers to deliver engineering services effectively. Lead, supervise, and monitor all phases of project execution to ensure successful implementation. Manage and report on multiple project deliveries, ensuring adherence to processes, budgets, schedules, and quality standards, while identifying opportunities for value addition. Mentor and support the development of fellow project engineers. Assist Project Managers in scope management, including the development of Work Breakdown Structures (WBS). Participate in resolving engineering execution escalations and work with the GEBS Engagement Manager and regional stakeholders to ensure proper closure and conduct lessons learned sessions. Support regional teams in pursuing large-scale project opportunities. Escalate issues promptly to appropriate stakeholders to support overall project success. Continuously enhance personal engineering skills and share best practices to strengthen team capabilities. Provide technical support to the Team Leader / Lead Engineer. Collaborate closely with the Team Leader / Lead Engineer to ensure customer acceptance of project deliverables. Maximise the use of standard products and reusable engineering components in project delivery. Assist the Team Leader in managing technical risks and resolving technical challenges. Drive cost reduction through process improvements, manufacturing efficiencies, and the development of reusable or standardised engineering solutions. Demonstrate technical and application expertise to secure repeat business and maintain high levels of customer satisfaction. The Essentials - You Will Have: Bachelors degree in Instrumentation, Electrical, or Electronics Engineering. 4 to 9 years of hands-on experience in automation engineering, specifically in PLC and drive system applications, including engineering design and implementation. Proven experience across the entire project lifecycle, from the design phase through to commissioning. Strong interpersonal, organizational, and communication skills both written and verbal are essential for effective collaboration and project execution. The Preferred - You Might Also Have: Proficient in Integrated Architecture, Component and Architecture Class Standard Drives, and Drive Migration/Upgradation at an intermediate level. Possesses industry knowledge, particularly in Metal Processing Lines (eg, CGL, CCL, Slitter, Rewinding Lines), Coordinated Drive Systems, Casters, Blast Furnaces, and Hot Rolling Mills. Also demonstrates intermediate expertise in application engineering, training delivery, and a foundational understanding of Project Management and EHS (Environment, Health & Safety). Experienced in selecting AC and DC drives based on motor load and application requirements. Strong working knowledge of AC/DC drive systems tailored to applications such as metal processing lines. Good hands-on experience in commissioning PLCs and drive systems. Technically proficient in selecting electrical switchgear and components for drive applications, including fuses, contactors, and chokes. Familiar with various electrical standards such as NEMA, IEC, and UL508, with knowledge of these standards considered an added advantage. What We Offer: Our benefits package includes Comprehensive mindfulness programmes with a premium membership to Calm. Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program. Personalised we'llbeing programmes through our OnTrack programme. On-demand digital course library for professional development

This role is focused on providing expert technical support to our customers using the Brandwatch platform. The Technical Support Specialist will work closely with the customer support team to troubleshoot and resolve technical issues for our customers. They will also work seamlessly within each area of the platform with ease. This includes identifying and diagnosing problems, providing step-by-step solutions, and escalating issues as needed to the appropriate team. Primary Responsibilities: Take ownership of customer issues assigned to the Technical Support team Provide a high level of guidance to Tier 1 Agents and be the go-to person for handling complex technical support questions Act as a technical advisor on occasional account escalations relating to high-profile customers of Brandwatch, when technical expertise on our team is required. Act as the owner of issues escalated by Tier 1 advisors and highlight the severity of critical product issues to both Product and Engineering teams as needed Identify opportunities for workflow efficiency within the Support team to improve collaboration with Product and Engineering teams, as we'll as other stakeholders Follow up on customer inquiries upon issue resolution/feedback from Product or Engineering with Tier 1 Support Agents and/or with the customer directly when needed Define internal SLAs on submitted cases to Product and Engineering, and flag internal SLA breaches to Technical Support leadership Monitor quality of submitted issue reports, and request/add missing information in order to deliver consistent quality Work closely with the Product and Engineering teams and collaborate on tasks and projects to improve the overall experience of customers and Support Agents assisting our customers Train and coach new Support Agents on highly technical product understandings, as we'll as Technical Support escalation procedures Take ownership of Technical Support-related Confluence questions and help build a community of experts within Brandwatch Update internal knowledge base with new relevant insights to enhance knowledge sharing across all Support Team member It is expected that you Provide professional, timely and high-quality customer service throughout your engagement with customers and internal stakeholders Report product issues & feature request accordingly to the defined processes, templates, and information requirements, and that you deliver consistently on these parameters You are an excellent communicator and are able to break-down technical terms/explanations into a language that is easily understandable both for internal parties, 1st tier Support Agents and, if needed, customers Take clear ownership of your cases, while yielding collaborative work on your coworkers cases in their absence Are able to flag risks and detect opportunities throughout your interactions with customers, and channel that information to Support Management and/or CSMs when needed You are a product expert, and always up to date with the newest release features and their use-case, and have gained the necessary advanced troubleshooting expertise required to deliver on 2nd Tier goals and KPIs You become an advanced product expert for one or more specific product sections/features and are the source of knowledge and expertise for the respective section/feature for the rest of the Support Team Ability to work independently or as part of a team and demonstrate leadership qualities Experience in resolving technical issues with a strong focus on customer satisfaction Ability to manage and analyse escalations with real-time resolution Meet and exceed organisational standards as it pertains to customer satisfaction goals, service level agreements, and team metrics Take responsibility for tasks and decisions as documented in all processes and procedures Performance evaluation based on the following criteria: Build out a new internal process, including SLAs, with the Product and Engineering teams Communication skills - both for internal entities and customer-facing Product knowledge/advanced product expertise and sharing of that knowledge with the broader team Overall resolution time of escalated bugs. Resolution can be defined as a fix from Engineering but can also be reporting back to the team when a fix is not on the roadmap and defining communication back to the customers in those instances. Relationship building within Product, CSM and Engineering teams Customer satisfaction

The Service Engineer is responsible for performing routine maintenance, troubleshooting, and repairs on products, ensuring optimal performance and minimal downtime for customers, working under a controlled service center environment or LAB environment. The role provides prompt technical support, fostering strong customer relationships and satisfaction. The role works under direct supervision, and adheres to operational policies, documenting activities meticulously to track service history and identify recurring issues. The role conducts thorough diagnostics using technical manuals and tools, submits detailed service reports, and participates in training sessions to enhance skills and support capabilities. Job Responsibilities: Performs routine maintenance, troubleshooting, and repairs on products, ensuring all tasks are completed accurately and efficiently to maintain optimal product performance and reduce downtime for customers. Provides technical support and guidance to customers by responding to inquiries and resolving technical issues promptly, which helps to ensure high levels of customer (internal R&D engineers) satisfaction. Learns to use and effectively apply professional concepts, developing a foundational understanding of relevant principles and practices that contribute to professional growth. Works meticulously under direct supervision and established processes, ensuring adherence to operational policies to maintain consistency and high standards of work output. Documents all maintenance and repair activities in detail, maintaining accurate records to track service history and assist in identifying recurring issues that may require further investigation or action. Follows all safety protocols and guidelines during maintenance and repair activities to ensure personal and customer safety, while also complying with regulatory standards to minimize risk and liability. Conducts thorough diagnostics and testing on malfunctioning products, utilizing technical manuals and specialized tools to identify root causes and resolve issues efficiently, minimizing disruptions to customer operations. Participates in ongoing training and development opportunities to enhance technical skills, product knowledge, and service capabilities, enabling a higher level of support for customers and improving career progression. Prepares and submits detailed service reports, ensuring all relevant information about maintenance activities, repairs performed, and parts used is accurately recorded and communicated to the appropriate internal stakeholders. Identifies and suggests opportunities for process improvements within the bench service team, contributing to the enhancement of service quality and efficiency while promoting a culture of continuous improvement throughout the organization. Responsible to order spare parts through SPS, required for repair and or preventive maintenance of the devices Develop QMS work instructions, checklists and follow them, to have records of evidence of the activity completed as per QMS plans and work instructions Trouble shoot any issues in the devices and repair to a reusable condition Should be able to support for soldering, if any requirement arises Familiar with GEP smart or Ariba tool for raising Purchase Requisitions. Good communication and documentation skills Familiar with GEP smart or Ariba tool for raising Purchase Requisitions. you're the right fit if: (4 x bullets max) Minimum 2 years of experience in the service and preventive maintenance of Medical devices Skills - Troubleshooting Escalation Management Documentation & Reporting Continuous Improvement Product Repair & Maintenance IT Networking Regulatory Requirements Engineering Fundamentals btaining quotations, raising PR s MS office for documents SAP for maintaining engineering documentation Diploma/Graduation in Mechanical Engineering Good Communication skill

1. Sales & Business Development Identify and target potential customers, EPC contractors, project developers, and consultants in the biogas and hydrogen sector. Drive sales of compressors, gas treatment systems, and associated equipment used in biogas and hydrogen applications. Develop and execute go-to-market strategies for new and existing products. Generate leads through market research, networking, and industry events. Prepare and deliver technical presentations, proposals, and commercial offers to clients. 2. Market Penetration & Strategy: Conduct market analysis to identify growth opportunities and competitive positioning. Develop strong relationships with key industry stakeholders, regulatory bodies, and government agencies. Stay updated on policy changes, subsidies, and incentives affecting biogas and hydrogen projects. Collaborate with marketing teams to develop promotional strategies, campaigns, and brand awareness initiatives. 3. Customer Relationship Management Build and maintain long-term relationships with existing and prospective customers. Understand customer needs and provide technical and commercial solutions. Conduct customer training sessions, workshops, and technical seminars. Manage the end-to-end sales cycle from lead generation to deal closure and post-sales support. 4. Technical Support & Product Knowledge Work closely with the engineering and product teams to customize solutions for client requirements. Provide technical guidance on product selection, installation, and operation. Assist in troubleshooting and coordinating after-sales support. 5. Reporting & Documentation: Maintain accurate records of sales activities, forecasts, and market insights. Prepare periodic sales reports, competitor analysis, and customer feedback reports. Use CRM tools to manage customer interactions and pipeline tracking. Receivable management To succeed, you will nee Qualifications & Experience Education: bachelors degree in mechanical, Electrical, or Chemical Engineering (or equivalent). An MBA in Sales/Marketing is a plus. Experience: 0-3 years of experience in industrial sales, gas compression, or renewable energy markets (preferably biogas, hydrogen, or natural gas). Technical Knowledge: Familiarity with compressors, gas purification, storage, and processing technologies used in biogas and hydrogen applications. Sales Expertise: Proven track record in B2B sales, account management, and market development. Industry Network: Strong connections within the biogas, hydrogen, and clean energy ecosystem. Skills: Excellent communication, negotiation, and presentation skills. Preferred Qualifications Knowledge of Indian government policies, incentives, and funding schemes for biogas and hydrogen projects. Understanding of safety standards and regulatory requirements in gas handling. Experience in tendering, contract negotiation, and project sales In return, we offer you A friendly, family-like atmosphere Plenty of opportunities to grow and develop A culture known for respectful interaction, ethical behaviour, and integrity Potential to see your ideas realized and to make an impact New challenges and new things to learn every day Access to global job opportunities, as part of the Atlas Copco Group

Morningstar seeks a Product Consultant to join our Global Client Support team in the ESG domain supporting Morningstar s ESG research, data and analytical products. Being a Front office role, you will be working directly with our Enterprise clients, you will join our client service group with the aim of resolving their critical and time sensitive issues. The team empowers investors to make more sustainable investment decisions. The Client Support team works alongside a diverse range of asset owners, asset managers, and some of the leading financial institutions around the world. You will support clients from the onboarding to daily technical and operational inquiries and other account management-related tasks, including account permissions and deliverable set up, as we'll as support on content-related questions on our research data. You will: Gain exposure to an international team, working closely with both Client Success Managers and Sales across regions Come together with your team, the primary and reliable point of contact for technical support. Escalate to the account owner where appropriate; and Support the team to maintain and improve client retention and client satisfaction. This position will allow you to obtain a broad understanding of how responsible investment strategies can be implemented by investors, be part of a fast-growing and successful organization, work in an entrepreneurial environment, expand your business network in a short period of time, and could quickly assume new responsibilities. KEY RESPONSIBILITIES Manage the day to day running of the regional support team to ensure all incoming cases are answe'red within the prescribed SLA s. Lead the individuals in the region, this includes, but not limited to identifying personal development, training and assisting with recruitment. Assist with the management of the individual s case queues within the region ensuring prompt and accurate responses to clients. Handle all customer escalations from your team and ensure that these are promptly escalated to the appropriate department, with all relevant information for an efficient investigation / resolution. Promote knowledge sharing within both the local team and the wider global support team. Ensure all cases for your region are correctly documented in CRM. Provide regular reporting and quality reviews on your local team. Holding regular review meetings with Tier one clients to ensure they are not experiencing ongoing issues or concerns, suggesting solutions where necessary to ensure they continue to get the best from our products. Oversee the creation of documentation and knowledge sharing with local time. Assign and align tasks of the team to meet the strategy of the department. Collaborate with Implementation Manager to handover all newly onboarded clients. QUALIFICATIONS Excellent organisation and time management skills. Ability to lead and effectively manage a team. Excellent written and oral communication, with excellent interpersonal skills. Excellent client service skills with a proactive approach and take ownership of issues as they arise. Proven ability to work in a demanding environment with strong multi-tasking skills. Excellent understanding of ESG or experience in a similar field, working with larger quantities of data. Undergraduate degree in a related discipline (business, finance, environment, and/or social sciences). With some experience in the ESG domain is a must. 1-3 years of relevant work experience, especially related to ESG

-You will be responsible for providing complete technical solutions to the customers for CleverTap product integration with the customers system. -Health checks for all existing issues of their quota of customers -Customer calls in order to understand and solve their problems and use cases-Liaise with internal teams in order to resolve issues or create solutions in order to drive adoption What will you do : -Partnering with the Customer Success Team, to own the relationship with customers technical team for the assigned accounts. -Assist with product integration, provide solutions to implement Use Case, ensure performance and data sanity. -Attend customer queries, inquiries, tickets and resolve them to enable usage of CleverTap product by the client through the complete lifecycle. -Participate in technical discussions with the customer to identify use cases, technical enhancements in the product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc) -Document technical requirements create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes What are we looking for ? Must Have: - 3-6 years of experience in Technical Support/Technical Account management/Technical Onboarding role - Excellent communication (written and verbal skills), able to take complex technical ideas and translate them to non-technical stakeholders to achieve the desired outcome -Work internally to drive teams in order to create workable solutions for the client -Experience with mobile development - any of the following Android, iOS, React Native-Experience with web development Good to Have: -Experience in a customer-facing role involving technical problem solving, product implementation, technical support in B2B SaaS, Mobile, API, or Web-based technologies -Experience with web development Measures of Success: -Platform audits and health checks -Product adoption - breadth and depth

Ericsson is looking for a diligent and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are efficiently activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you. What you will do: - Act as the escalation point with 24/7 coverage in Automated Operations for technical expertise needs. - Constantly monitor ticket queues to ensure timely responses and proactive detection of possible failures. - Participate in routine maintenance activities, conduct change impact analysis, and contribute to performance KPI reporting. - Provide 24x7 incident management support, initiating necessary escalations and conducting incident resolution. - Perform system administration tasks, maintain databases, and manage user access. - Execute change introduction activities, perform service request fulfilment, and handle standard changes. - Undertake proactive problem identification, investigate and diagnose issues, and propose solutions. - Drive customer experience improvement initiatives and provide full support during problem management investigations. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - 5G MS Operations Readiness. - Knowledge Sharing and Collaboration Skills. - Problem management. - Business Continuity Management. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - Business Understanding. - Ericsson Customer Assurance Competence. - MS TOP. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - Customer Complaint Resolution. - System Administration. - RAN Configuration Knowledge.

As Engineer- Technical Support your mission will be to support all functions of AGA products by responding to all kind of technical questions. The goal would be to continuously improve the data availability and support process. Build up a knowledge portal and gather FAQ s. You will be interacting with the global team of AGA marketing to stay up to date with new product release and updates. You will be working at the Global Engineering Centre of Atlas Copco Process Management team. Your main responsibilities include: Provide Technical support by answering the queries. Drawings and Certification support Support to Model selection Identify CPQ errors and resolve Answer to Legislative questions Support on Features & options Document upload (launches) Grouping file preparations Document completion/ Business Portal clean up Engineering support (BPCS cleanups active/obsolete) BPCS Cleanup active and absolute products Responsibility of executing assigned tasks The successful candidate should have a good mix of the following: Bachelor in mechanical engineering or equivalent Minimum 2-3 years industry/work experience Outstanding oral and written communication skills to interact with global sales organization Analytical thinking and Problem-solving aptitude Assertive to handle challenging requests under pressure Eager to learn to understand the wide range of product offerings and applications High quality standards to ensure customer satisfaction Product knowledge Dryers and Gas Generators will be an additional advantag In return, we offer, An opportunity to work with 150 years old, leading global product company. An opportunity where you are empowe'red to drive your own professional journey. A challenging role focused on customer support. Global exposure and opportunities through internal mobility Freedom and authority to act A culture where we care about each other and world around us. Best in class total reward program covering Insurances, Higher Educatio n

We are looking for a dedicated and technically skilled Level 2 Support Professional to handle escalated application issues, provide in-depth troubleshooting, and work closely with Level 1 support, engineers, infrastructure team and other stakeholders. This role requires a strong understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment. This role operates during Eastern Standard Time (EST) business hours. Key responsibilities include handling escalated technical issues from Level 1 support, identifying root causes through debugging, addressing configuration-related issues, monitoring system logs and scheduled tasks, and performing data insertions and updates as needed. Ensure timely resolution of issues within defined SLAs and escalate to Level 3/Engineering when necessary. Assist in deploying patches, updates, and system configurations. Train or guide Level-1 staff when necessary and help in root cause analysis for recurring incidents. Maintain documentation of standard operating procedures, configurations, and known issues. Qualifications & Experience: 2-4 years of experience in Application Support or a similar technical support role. Experience with cloud-based database environments (eg, Postgres, Oracle, Azure SQL Database). Knowledge of scripting languages like Python. Exposure to DevOps tools and CI/CD pipelines. Additional requirements and skills: Excellent verbal and written communication skills. Ability to work independently as we'll as part of a team. Strong organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Above all, we value aptitude and the willingness to learn.