14845 Technical Support Jobs - Page 5

As an Oracle Fusion Cloud HCM OTL Business Analyst at our organization, you will play a pivotal role in understanding our customers and technology, with a continuous learning mindset. Your responsibilities will include managing business process models, implementing best practices, and facilitating working sessions with stakeholders to determine business requirements. You will act as an advisor to the business on risk areas in application configurations, suggest improvements, and present solutions to management clearly and concisely. Collaborating with project managers and business analysts, you will translate business requirements into functional specifications and ensure program code is developed following documented software development processes and standards. In addition, you will troubleshoot and resolve technical production issues with the Oracle Cloud platform, manage technical tasks of offshore production support resources and third-party vendors, and provide technical review advice to IT leads, staff, and end users. Your role will also involve developing testing scenarios, creating test scripts, and leading teams in testing activities. Ideal qualifications for this role include a solid technical understanding of Oracle Cloud architecture, Oracle Applications development experience, and knowledge of software development lifecycle and source code control. Prior experience supporting IT services, business intelligence, reporting experience, and software development experience will be considered beneficial. If you are a talented and focused individual with the right skills for this position, we encourage you to apply by sending your resume to hr@covantech.com with the Job Title in the subject line. Join our team of Covantech IT professionals and be part of delivering unparalleled impact for our clients.,

As an Application Development Technical Specialist at Avient Corporation, you will play a crucial role in leading new applications, generating specifications, and replicating successful applications across local and global markets. Your responsibilities will include introducing new products to customers, collaborating with the global team on grade translation and technology transfer, addressing customer processes and complaints, designing and developing demo tools, publishing technical bulletins, conducting application-related testing, providing training on Avient materials, and modifying grades to meet customer requirements. Your active participation in resolving customer complaints and supporting R&D and sales teams through comprehensive testing plans and data analysis will be essential. To excel in this role, you should have a minimum of 4-6 years of customer-facing experience in technical service and application development, strong analytical skills, and the ability to manage complex projects across diverse teams. Your primary duties will involve leading customers and business teams in generating new business through application development, developing formulations for new applications, preparing product specifications, providing technical support to customers and commercial teams, troubleshooting processing challenges, leading and coordinating plant technical trials, developing demo tools, publishing technical bulletins, and acting as a reservoir of technical information. Additionally, you will be responsible for ensuring all activities align with safety and health principles and understanding customer needs to select the right material solutions based on functional and service requirements. You will be required to have a Master's degree in Polymer Science/Engineering, Material Science, or a related field, with 4-6 years of experience in a customer-facing role. In-depth knowledge of engineering plastics and thermoplastic elastomers, industry awareness in healthcare, automotive, or consumer sectors, exceptional communication and presentation skills, strong business acumen, analytical mindset, self-motivation, complex problem-solving skills, high technical aptitude, and excellent organizational skills are also essential for this position. You should be willing to travel across India on short notice, with up to 40% travel time. Moreover, you will be expected to comply with all applicable Environmental, Health, Safety, and Security (EHS&S) requirements at Avient, integrating EHS&S into all aspects of operations and reporting all incidents immediately. The job may involve physical demands such as standing, sitting, walking, bending, climbing ladders and stairs, lifting, pushing, or pulling up to 50 pounds, and exposure to manufacturing environments with loud noise levels and personal protective equipment. Your adherence to ethical business policies, proactive approach, teamwork, and ability to translate customer needs into solutions will be critical for success in this role.,

As a WTP Chemist with 2-3 years of experience, you will be responsible for conducting chemical analyses of water samples to ensure quality and safety at a Water Treatment Plant (WTP). Your primary role will involve developing and implementing water treatment plans to maintain regulatory standards and ensure water safety. Additionally, you will provide technical support to ensure compliance with regulations and assist in optimizing plant processes for enhanced water quality and reduced operational costs. Key Responsibilities: - Perform chemical and microbiological analyses of raw and treated water to assess quality and identify contaminants. - Develop and implement water treatment plans to meet regulatory standards and ensure water safety. - Maintain laboratory equipment, calibrate instruments, and ensure compliance with safety regulations. - Provide technical assistance to other departments and stakeholders on water treatment processes. - Analyze water quality data to identify trends, monitor treatment effectiveness, and make improvement recommendations. - Ensure compliance with water quality regulations and prepare reports for regulatory agencies. - Evaluate and improve plant processes to enhance water quality and reduce operational costs. - Follow safe work practices and procedures in the laboratory and field. - May be responsible for training other staff on water treatment processes and safety procedures. Qualifications: - Bachelor's degree in Chemistry, Environmental Science, or a related field. This is a full-time, permanent position located in Gurugram, Haryana. The role requires in-person work to effectively carry out the duties of a WTP Chemist. The benefits include Provident Fund. Application Question: Do you have a minimum of 2-3 years of experience as a WTP Chemist We look forward to welcoming a skilled and dedicated WTP Chemist to our team who is committed to maintaining high water quality standards and ensuring regulatory compliance.,

This is a full-time role for a System Analyst located in Pune. You will be responsible for providing technical support, troubleshooting software and hardware issues, and ensuring customer satisfaction with our products. Your duties will include software installation at the client side, providing instant solutions to software or network failures, recognizing and analyzing issues, possessing knowledge of computers, operating systems, and networking, as well as being open to traveling to nearby districts. You should have technical support and troubleshooting skills, analytical skills to diagnose and resolve technical issues, excellent customer support and service skills, the ability to communicate technical information clearly, strong problem-solving and critical thinking abilities, and experience in software development or IT support would be advantageous. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Hardware and networking knowledge is also beneficial. This position is open to both freshers and experienced candidates, with office hours from 10 AM to 7 PM. Only male candidates will be considered for this role. The job is based in Pune and daily allowance and travelling allowance will be provided promptly. The benefits include cell phone reimbursement, and it is a full-time position with day shifts requiring in-person work. If interested, please contact 7447781173 for further details.,

You are looking for immediate joiners with 5-6 years of experience in SAAS customer support. You should possess a minimum of 5 years of total professional experience and at least 2 years of experience in enterprise B2B software support. Knowledge of the financial services industry, particularly the investment industry, would be beneficial. Additional experience in compliance management is considered a plus. Having technical support experience is desirable, along with a positive attitude and a track record of supporting SaaS software, such as working on a software helpdesk. You should be a team player and demonstrate the ability to contribute positively in an open and collaborative environment. Experience with issue management tools like Zendesk, Jira, or similar platforms is preferred. Strong organizational, communication, and time management skills are essential. You must have the ability to quickly learn software products and effectively resolve related issues. Creative problem-solving skills to resolve client issues are highly valued. Excellent written and verbal communication skills are required, with a keen attention to detail and quality. This is a full-time job opportunity with benefits including Provident Fund. The work schedule is day shift from Monday to Friday, with the work location being in-person. If you are interested in this position, please contact the employer at +91 6300783433.,

As a Senior Manager of Manufacturing Excellence, Digitalization & Quality Management System (QMS) at Sun Pharmaceutical Industries Ltd in Dewas SGO - Operations Block P, your role will be crucial in driving operational efficiency improvements and fostering a culture of continuous improvement across the site. With a focus on operational management, continuous improvement, QMS oversight, and digitalization transformation, you will work closely with the site leadership team to identify opportunities for enhancement in quality, cost, productivity, and delivery. Your responsibilities will include identifying root causes of gaps between demand, commitment, and supply, and collaborating with the leadership team to create action plans. You will optimize the current value stream to reduce cycle times and improve Door-to-Door (D2D) processes. Monitoring product deliveries to ensure adherence to specifications and driving yield improvements for critical products will be essential in reducing operational costs. Additionally, you will lead cost-saving initiatives, drive projects for operational excellence (OE) through methodologies like Value Stream Mapping (VSM), ASPIRE, KAIZEN, and Quality Circles. Managing end-to-end QMS activities such as Out-of-Trend (OOT) investigations, Market Complaints, Corrective and Preventive Actions (CAPA), and deviation control will be part of your responsibilities. Your role will also involve implementing digital tools and systems, developing digital strategies aligned with business objectives, and overseeing digital transformation projects. Supporting existing initiatives and launching new ones to enhance operational efficiency, along with coaching project leaders in data analysis and Six Sigma processes, will be key aspects of your role. In summary, as the Senior Manager of Manufacturing Excellence, Digitalization & QMS at Sun Pharmaceutical Industries Ltd, you will play a pivotal role in driving operational excellence, quality improvement, and digital transformation initiatives to ensure the site's success and competitiveness in the pharmaceutical industry.,

As a Design Manager at Welspun One, you will be responsible for leading the design process for execution, statutory approvals, and as-built team activities. Your role will involve managing layouts, obtaining material approvals, and playing a key role in design coordination with architects, consultants, and stakeholders. To qualify for this position, you should hold a B.Arch or M.Arch degree or a PGD from NICMAR, along with a minimum of 7-9 years of overall experience in design management, with at least 4-5 years in large-scale project design management. Your key responsibilities will include conducting workshops with stakeholders to obtain design approvals, coordinating design activities with various parties, visiting sites to ensure compliance with design documents, and troubleshooting day-to-day design issues. You will also be in charge of maintaining design deliverable and material approval trackers, identifying and addressing design issues proactively, managing RFIs, and overseeing design reviews and approvals for architectural, civil, and MEP services. In addition to technical skills, you should possess excellent communication and networking abilities to liaise effectively with consultants and customers. Familiarity with statutory requirements for industrial and warehousing projects, knowledge of green building ratings, and experience in developing master plans will be crucial for success in this role. Proficiency in AutoCAD/Revit, BIM experience, and the ability to work under pressure while maintaining a positive attitude are also essential. Overall, you will play a critical role in ensuring the successful execution of design activities, maintaining compliance with regulatory standards, and fostering teamwork among project stakeholders to achieve project objectives.,

As a Technical Customer Support Associate at Aperian in Bangalore, India, you will have the opportunity to combine your passion for delivering exceptional customer service with a strong technical aptitude. Aperian is a global team solution provider, offering cross-cultural training and learning content to facilitate seamless collaboration and innovation. Your role will involve supporting clients and internal teams as they engage with Aperian's suite of online learning solutions. You will be responsible for responding to customer inquiries via email, chat, and phone, troubleshooting platform-related issues, and ensuring timely resolution to maintain a high level of customer satisfaction. Additionally, you will collaborate with the client success and product development teams to address common customer issues and bugs, contribute to quality assurance efforts through User Acceptance Testing, and provide insights to enhance platform performance and user experience. Working closely with various teams including product directors, project managers, and developers, you will play a key role in identifying technical challenges, escalating bugs, and participating in platform updates and innovations. Your problem-solving skills, dedication to customer service, and interest in digital learning tools will be essential in this role. To succeed in this position, you should enjoy delivering excellent customer service, have a deep understanding of Aperian's learning solutions, communicate effectively, and be detail-oriented. You will work remotely, with occasional local team meet-ups, and are expected to work evening hours to overlap with US time zones. If you have a Bachelor's degree with 2-3 years of relevant business experience, exceptional organizational skills, and proficiency in tools like Google Applications, Microsoft Office, and ticketing systems, you may be the ideal candidate for this role. A service-oriented mindset, strong written and verbal communication skills, and the ability to work independently and collaboratively in a virtual environment are also important qualities we are looking for. At Aperian, we value diversity and individual contributions, providing a supportive work environment that promotes growth and development. Join our team to work with dedicated colleagues, enjoy competitive compensation and benefits, and contribute to a culture that celebrates differences and fosters inclusivity.,

As an Engineer - Planning at JossMin, you will play a crucial role in understanding project technicalities and contract requirements to develop time schedules and budgets that align with them. Your strong problem-solving skills and decision-making abilities will be essential in overseeing the daily operations of the machine shop, including workflow management, scheduling, and resource allocation. Collaboration with other departments to ensure timely procurement and output of products will be a key responsibility. You will be expected to ensure that all projects are completed on time and within budget, while also observing existing processes and proposing upgrades for efficiency. Effective communication with the production team to obtain the required output and providing technical support to resolve issues will be part of your daily tasks. In this role, you are required to have a Diploma/Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related field, along with 1-2 years of experience in similar roles and industries. A self-motivated attitude and the ability to use initiative are traits that we value at JossMin. If you are someone who thrives on growth, celebrates individuality, and sparks creativity, and if you possess the necessary qualifications and skills, we invite you to join us in this journey of growth and contribution at JossMin. Send us your CV in a pdf file with the subject line Job Application (Engineer - Planning) at info@jossmin.co. Correct formatting is essential for consideration. Let's start this journey together!,

You will be working as a full-time, on-site AV Technical Lead in Chennai. Your primary responsibilities will include managing and troubleshooting audio-visual systems, overseeing video conferencing setups, and ensuring the proper functioning of lighting and projector systems. It will be essential for you to coordinate with teams to maintain system efficiency, conduct regular system checks, and provide technical support for AV-related projects. To excel in this role, you should possess proficiency in managing Audio Visual (AV) Systems and equipment, along with strong troubleshooting skills for AV-related issues. Experience with Video Conferencing setups and solutions, as well as knowledge of Lighting and Projector systems, will be beneficial. Your problem-solving abilities, technical support skills, and the capacity to work both independently and as part of a team are essential for this position. Any experience in project management will be considered a plus. Ideally, you should hold a Bachelor's degree in a related field or have equivalent experience. Working at Velocis Systems Private Limited will provide you with the opportunity to leverage future-ready technologies and deliver exceptional service through a network of service locations across India. With over 1100 employees and a customer base exceeding 700, Velocis is at the forefront of accelerating digital transformation journeys in the Software Defined, Multi-Platform, Multi-Cloud Era.,

We are seeking a highly motivated and technically skilled Ad Tech Technical Support Specialist to become a part of our team. As the primary point of contact, you will be responsible for troubleshooting and resolving issues related to advertising campaigns, programmatic deals, and platform integrations. Your expertise will play a crucial role in connecting advertisers, publishers, and our internal product and engineering teams. In this role, you will: - Provide timely and accurate technical support to clients, focusing on campaign setup, delivery, performance issues, and deal troubleshooting. - Diagnose and resolve complex issues related to ad tags, tracking, discrepancies, targeting, and delivery in real-time bidding (RTB) environments. - Understand and support private marketplace (PMP) and programmatic guaranteed (PG) deals involving DSPs, SSPs, and ad servers. - Collaborate with advertisers, publishers, and internal stakeholders to ensure successful campaign execution and optimization. - Monitor and troubleshoot integrations with third-party platforms (e.g., Google Ad Manager, DV360, TAM, etc.). - Escalate unresolved issues to Engineering or Product teams and follow up to ensure resolution. - Document technical issues and solutions to build a knowledge base for internal and external users. - Stay updated on the latest trends in ad technology and programmatic advertising. The ideal candidate should possess the following qualifications: - 1-3 years of experience in Ad Tech, preferably in a technical support, ad operations, or client-facing engineering role. - Strong understanding of digital advertising ecosystems, including SSPs, DSPs, ad servers, and programmatic workflows. - Hands-on experience with campaign trafficking, deal setup (PMP, PG), and ad performance metrics. - Familiarity with debugging, ad tag inspection, and log analysis. - Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders. - Problem-solving mindset with strong attention to detail.,

As a Service Engineer in the field of Clinical Diagnostics at DSS Group, you will play a crucial role in ensuring the smooth functioning of Molecular Diagnostics & Histopathology Instruments. Your primary responsibilities will include the installation, maintenance, troubleshooting, and repair of various diagnostic equipment. Your day-to-day tasks will involve installing, configuring, and calibrating molecular diagnostics and histopathology equipment at customer sites to guarantee optimal performance and adherence to operational standards. Additionally, you will conduct routine maintenance and troubleshooting to minimize downtime and ensure compliance with industry regulations. Furthermore, you will be required to provide both on-site and remote technical support to laboratory staff, promptly addressing inquiries and resolving any issues that may arise. Educating customers on the proper use and maintenance of equipment, including conducting training sessions for laboratory personnel, will also be a key aspect of your role. Collaboration with the sales and Application team will be essential as you work closely to provide feedback on product performance and suggest improvements. Your experience in the installation and maintenance of clinical diagnostic instruments such as RT-PCR machines and automated sample extraction systems will be critical. Additionally, your knowledge of handling Pathology Products like Grossing Stations, Embedding Systems, and ImmunoHistoChemistry is highly desirable. To excel in this role, you should possess a BE/B-Tech in Biomedical/Mechanical/Electronics. However, Diploma Holders with substantial experience in the Diagnostics Instrument field will also be considered. An ideal candidate would have 2 to 5 years of experience, preferably from the Life Science/Biotech industry. Moreover, you should exhibit positive behavior, a customer-centric approach, the ability to perform under pressure, strong teamwork skills, and effective problem-solving abilities. Extensive travel may be required as part of this role. If you are passionate about leveraging technology in the field of Clinical Diagnostics, thrive in a dynamic work environment, and are committed to delivering exceptional service to customers, we invite you to join our team at DSS Group. Apply now to be part of a company that values innovation, customer engagement, integrity, and respect for people.,

As a Graduate Engineering Trainee (GET) at Lucy Electric India in Nashik, India, you will have the opportunity to immerse yourself in various engineering and manufacturing processes, allowing you to acquire hands-on experience and cultivate essential skills within the manufacturing industry. This role is specifically tailored for recent graduates who are eager to expand their knowledge and make valuable contributions to our engineering team while assisting in enhancing production and refining manufacturing processes. Your primary responsibilities will encompass a wide range of tasks, including but not limited to: Process Improvement: - Collaborating in the analysis and enhancement of manufacturing processes to boost efficiency and productivity. - Actively participating in process audits and aiding in the formulation of improvement strategies. Technical Support: - Offering technical assistance to the manufacturing team to address operational challenges promptly. - Supporting the installation and upkeep of machinery and equipment. Project Assistance: - Engaging in engineering projects throughout the entire lifecycle, encompassing design, testing, and evaluation phases. - Working closely with cross-functional teams to ensure project goals are achieved. Data Analysis: - Gathering and analyzing data relating to production performance, quality control, and safety standards. - Generating reports and presentations based on findings to assist in decision-making processes. Learning and Development: - Engaging in training programs and workshops to enrich your engineering expertise and skills. - Seeking guidance and feedback from senior engineers and supervisors to foster your professional development. Compliance and Safety: - Ensuring strict adherence to industry norms, safety regulations, and company policies. - Contributing to the maintenance of a secure and compliant work environment. To qualify for this role, you should possess: - A Bachelor's degree in engineering (Mechanical, Electrical, Industrial, or a related field). - A fundamental understanding of manufacturing processes and engineering principles. - Strong analytical and problem-solving capabilities. - Proficiency in technical software and tools relevant to engineering and manufacturing. - Excellent communication and teamwork abilities. - A willingness to embrace new challenges and continue learning. No prior work experience is necessary for this position; however, any internships or relevant academic projects in engineering would be advantageous. The working conditions may vary between office settings and manufacturing floors, with occasional travel requirements. If you are enthusiastic about the prospect of joining our dynamic team and contributing to the advancement of engineering and manufacturing processes, we encourage you to apply today and embark on this exciting journey with us.,

As a Service Desk Italian Expert at LTIMindtree, you will be responsible for providing technical support, troubleshooting, help desk support, and information technology services on a day-to-day basis. This full-time on-site role based in Bengaluru requires individuals with Technical Support and Troubleshooting skills, Service Desk and Help Desk Support experience, as well as Information Technology knowledge. In this role, your excellent communication and interpersonal skills will be essential in effectively collaborating within a team environment. Fluency in the Italian language is a must-have requirement for this position. Additionally, possessing relevant certification in IT support or a related field will be advantageous. Join our global technology consulting and digital solutions company to drive digital transformation and innovation, where you can leverage your expertise to deliver business outcomes and superior customer experiences. With over 86,000 professionals in more than 30 countries, LTIMindtree offers a dynamic work environment where you can contribute to impactful projects and grow professionally.,

As a Customer Engagement Manager (CEM) at SAP, you will be responsible for end-to-end customer engagement and the delivery of contractual agreements and services for SAP Cloud Customers, primarily focusing on SAP S/4HANA, private cloud edition deliverables. Your role will involve overseeing the customer lifecycle starting from contract signing, including customer onboarding, continuous service delivery, release and maintenance project initiation, change management, and renewal support for a range of customers. You will be expected to maintain customer satisfaction by mitigating issues, managing escalations, and helping customers maximize the value of their partnership with SAP. Additionally, you will manage various technical and engagement aspects throughout different phases of the customer lifecycle, working closely with Project Leads (PL) and internal delivery teams within SAP Enterprise Cloud Services. Key tasks for this role include providing expert support in operations, facilitating the service lifecycle, and collaborating seamlessly with various stakeholders to ensure the committed scope of delivery is met throughout the customer engagement lifecycle. Joining the SAP Enterprise Cloud Services (ECS) organization means becoming part of a business unit that provides cloud-hosted infrastructure and application management services to SAP customers worldwide. As part of the ECS Private Cloud Customer Center (PC3), you will be part of a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers. In this dynamic and fast-growing business unit, diverse technical and customer engagement backgrounds are valued as we look for individuals to join our Centers of Expertise globally. You will work alongside smart technical and customer engagement professionals, with ample opportunities for growth and specialized development of your skills. SAP's culture of inclusion, focus on health and well-being, and flexible working models ensure that everyone, regardless of background, feels included and empowered to perform at their best. As an equal opportunity workplace and affirmative action employer, SAP values diversity and invests in its employees to inspire confidence and help them realize their full potential. Join SAP, a purpose-driven and future-focused company, where you can bring out your best and contribute to creating a better and more equitable world for all. Note: Successful candidates may undergo a background verification with an external vendor. Requisition ID: 428666 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,

As an experienced professional in the field of semiconductor design, you will be involved in working on advanced technology nodes such as 7nm/5nm or lower, collaborating closely with a diverse range of customers to deliver cutting-edge solutions. Your role will primarily revolve around addressing and resolving critical design issues to meet performance, area, and power requirements. One of your key responsibilities will be to develop innovative flows and methodologies for efficient placement, clock tree synthesis (CTS), and routing. Your expertise in these areas will be instrumental in ensuring the successful implementation of complex designs and meeting project goals effectively. Additionally, you will play a crucial role in providing comprehensive training and technical support to our valued customers. By sharing your knowledge and insights, you will help them optimize their design processes and achieve superior results. Overall, this role offers a dynamic and challenging environment where your skills and expertise will contribute significantly to the success of our projects and the satisfaction of our clients.,

As a resident customer advocacy engineer, you will act as the primary point of contact for customers, providing 1st level functional and technical support to onsite users for a web-based application (our proprietary application). Your responsibilities will include following up and maintaining logs of reported customer issues/tickets, updating pending issues/tickets, identifying and escalating issues requiring level 2 escalation. You will need to follow up with onsite users to gather missing information or approvals required for processing requests for closure of pending issues. Additionally, creating and uploading KB articles in the Knowledgebase, providing individual training and support as requested, and maintaining a current and accurate inventory of technology hardware, software, and resources will be part of your role. Furthermore, you will be responsible for logging required repairs and maintenance, producing reports as requested by the support desk manager, configuring, maintaining, and troubleshooting all network-related issues (LAN wired & wireless, access points), managing the server (Windows), and providing support for Android-based tablet issues. It is essential that you adhere to defined Service Levels and follow the established policies and procedures of the support desk to ensure efficient and effective customer support.,

You have 1 to 3 years of experience and hold a qualification of BSc IT/ MSc IT/ BCA/ MCA. As a Customer Support Executive, your responsibilities will include responding to customer queries promptly and accurately through phone, email, and chat channels. You will be required to identify customer needs, assist customers in using specific features, and analyze and report malfunctions by testing different scenarios and impersonating users. Updating internal databases with technical issue information and valuable customer interactions, monitoring customer complaints, sharing feature requests and effective workarounds with team members, informing customers about new features, and following up with customers to ensure resolution of technical issues are crucial aspects of your role. Additionally, you will be responsible for gathering customer feedback and presenting it to our Product, Sales, and Marketing Teams. Regular submission of daily work reports to Project & Team leaders is expected. This is a full-time position with benefits including Provident Fund. Application questions will include inquiries about your total years of experience, current and expected CTC, notice period, knowledge of MySQL, and current location. The work location is in person.,

As an ideal candidate for this position, you should possess approximately 10 years of general experience and at least 7 years of relevant experience in regulatory affairs and research & development. Your background should include a strong knowledge of vaccine regulations, as well as hands-on experience in vaccine projects. Your primary responsibilities will include supporting human resource mapping and capacity building activities for National Regulatory Authorities (NRAs) in the country, tailored to their status as Vaccine Producing or Importing entities. You will be involved in NRA assessment and benchmarking, particularly for CDSCO in India and BFDA in Bhutan. Additionally, you will provide technical assistance in drafting institutional development plans and developing mechanisms for NRAs self-assessment and Quality Management Systems implementation to achieve specific statuses. In terms of qualifications, a master's degree in life sciences, public health, health systems, or related fields is preferred for this role. Your expertise will contribute significantly to the expedited marketing authorization procedures and emergency use authorization processes during pandemic situations. Overall, success in this position will be demonstrated by your ability to effectively support NRAs in enhancing their regulatory capabilities, ensuring compliance with vaccine regulations, and facilitating the implementation of Quality Management Systems for achieving specific status levels. Your contributions will play a vital role in the organization's goal of strengthening regulatory affairs and research & development activities in the field of vaccines.,

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. The company has rapidly established a strong foundation based on high levels of customer satisfaction, unmatched services, and support functions. Adeeba E-Services emphasizes trust, accountability, and reliability in its products and technical services. This commitment has not only enhanced the performance of in-house talents but also increased overall productivity through continuous research and development efforts. Adeeba E-Services aims to be a single platform providing comprehensive solutions to customers with a consistent focus on IT-enabled support systems. We are excited to announce an opening for the UK/US Shift for Inbound Tech Support Process at Adeeba E-Services Pvt Ltd. Join us for a rewarding opportunity with a significant hike in salary along with attractive incentives. In this role, you will handle inbound calls related to printer, router, and antivirus issues from customers. Your responsibilities will include diagnosing the problems and recommending the most suitable plan to the customer. Additionally, you will be responsible for selling technical support plans along with relevant software. Candidate Profile: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 12,000-22,000 per month (fixed) + Lucrative Incentives - Shift Timing: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month in the Salary Account - Generous Incentives on a daily/monthly basis - Spot Incentives for exceptional performance - No Extension of Shift Timings - Medical Benefits - 24 leaves in a year, comp-offs, and birthday leaves For any further queries or information, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,

About the Role: Digital workplace services is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscapes of IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chat bots to automate and streamline their support processes. AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts' time for more complex issues. About Revature: Revature is one of the largest and fastest-growing employers of technology talent across the U.S., partnering with Fortune 500 companies, the biggest System Integrators, and Government Contractors to identify experienced professionals who can be effective leaders. Key responsibilities: Provide first-line technical support and assistance to end-users, addressing their IT related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems. Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving. What We&aposre Looking For: Associate should be client-focused and able to work with users from different communities and cultures across the globe. Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge. Work in shifts and work from office Candidate must be flexible to relocate to the work location Support available after full-time onboarding: Night shift allowance will be paid by the project. Cabs will be provided for pick-up and drop-off, ensuring safety and comfort. Timely rewards and recognition will be given to top performers Equal Opportunity Employer: Revature is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, disability, age, genetic information, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation, and training. If you require accommodation to work, based on any of these protected factors, please notify the Human Resources Department, and the Company will evaluate the request and provide accommodation in accordance with applicable law. We seek to comply with all applicable federal, state, and local laws related to discrimination and will not tolerate interference with the ability of any of the Company&aposs employees to perform their job duties. Our policy reflects and affirms the Company&aposs commitment to the principles of fair employment and the elimination of all discriminatory practices. Show more Show less

As an IT Admin at our company in Bahadurgarh, you will play a crucial role in providing technical support, managing network and system administration tasks, and resolving IT issues. Your responsibilities will include maintaining hardware and software, conducting regular system updates, ensuring network security, and assisting staff with any IT-related concerns. Additionally, you will document processes, oversee backups, and strive to enhance the efficiency of our IT infrastructure. To excel in this role, you should possess technical support and troubleshooting skills, along with expertise in network and system administration. Previous experience in Information Technology and maintaining IT systems is essential. Strong problem-solving abilities, the capacity to work autonomously, and exceptional communication and interpersonal capabilities are also key requirements. Holding certifications like CompTIA Network+, CompTIA Security+, or CCNA would be advantageous. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.,

Hotel Operation Executive Location: Mumbai Department: Hotel Operations Reports to: Head of Hotel Operations Type: Full-Time *Only Candidate with Travel Industry experince should apply* Rotational Shifts - No night shifts for females 8 am - 5 pm 10 am - 7 pm 12 pm - 9 pm 2 pm - 11 pm 11 pm - 8 am Key Responsibilities Handle incoming and outgoing travel agents/ suppliers/ internal calls. Handle email communication with travel agents/ suppliers/ internal staff Help Travel agent/ internal staff for booking-related queries, amendments and escalations. Provide technical support to travel agents and resolve operational issues. Thorough understanding of the portal for the hotel product and ancillary services. Coordinate with suppliers for Confirmation, amendments, complaints, escalations. Negotiate best terms with suppliers for agent escalation cases. Handling pending/ failed bookings and ensuring conversions. Provide best-in-class quantitative and qualitative service to travel agents. Other potential work engagements as decided by the Company. Required Qualifications1-8 years of operations experience in the travel distribution industry. Bachelor&aposs degree or equivalent qualification is desirable. Prior experience in the travel industry, especially in operations or customer care roles. Preferred Skills Good communication skills (both verbal and written), with proficiency in English and Hindi. Ability to work across all shifts and days as needed. Excellent time management skills. Flexibility and adaptability to meet changing work demands. Strong attention to detail with exceptional follow-up skills. Proven customer service skills, particularly in resolving issues effectively. Creative problem-solving abilities to address operational challenges. Show more Show less

PriceEasy.com is a fast-growing SaaS company transforming the way fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our cutting-edge platform delivers AI-powered insights to help retailers make smarter decisions, increase margins, and streamline operations. We are seeking a highly motivated Director of Customer Success & Implementation to ensure a seamless onboarding experience, deliver hands-on software training, and support our clients ongoing success with the PriceEasy platform. You will be leading a large team. Key Responsibilities: Customer Onboarding & Implementation Lead and coordinate onboarding and implementation of PriceEasy solutions for new clients. Collaborate with cross-functional teams (sales, product, engineering) to ensure timely and smooth deployments. Understand client-specific goals and configure the platform accordingly. Software Training & Enablement Deliver engaging, tailored training sessions (virtual and onsite) to users ranging from analysts to senior executives. Create and maintain user guides, training videos, and help center documentation. Provide hands-on support during the onboarding phase to ensure adoption and confidence in using the platform. Customer Success & Relationship Management Serve as the primary point of contact for assigned clients, ensuring satisfaction and engagement. Monitor usage metrics, identify areas for improvement, and proactively recommend solutions to help customers extract maximum value. Facilitate regular check-ins, performance reviews, and strategic sessions to reinforce ROI. Technical Support & Troubleshooting Provide first-line support on product-related questions, configurations, and usability. Escalate technical issues to product or engineering teams with proper documentation. Ensure timely resolution and follow-up for customer-reported issues. Qualifications: YOU MUST have prior team leadership experience You must have completed your Bachelors or Masters from a Tier 1 University 5+ years experience in customer success, implementation, or training roles in a SaaS or enterprise software environment. Experience working with companies that sell Software Products to B2B Strong knowledge of SaaS platforms, preferably with experience in retail, analytics, or pricing software. Excellent communication and presentation skills, with the ability to explain technical concepts in simple terms. Comfortable conducting live demos and training for both small and large groups. Self-starter with outstanding project management, organizational, and interpersonal skills. Compensation Structure: INR 20lakhs - 30lakhs This is 100% work from Office Position in MG Road Bangalore. If this does not work for you, PLEASE DO NOT APPLY Show more Show less

As a Technical Support Engineer at Vitelglobal Communications in Noida, you will play a crucial role in assisting customers with VoIP-related issues. Your responsibilities will include providing technical support through phone calls and emails, diagnosing and resolving problems such as call quality issues and connectivity problems, and aiding in the setup and configuration of VoIP systems. Additionally, you will be involved in monitoring and maintaining the VoIP infrastructure to ensure optimal performance, collaborating with internal teams to escalate and resolve complex technical issues, and staying updated on the latest VoIP technologies and trends. To excel in this role, you should hold a Bachelor's degree in Telecommunications, Computer Science, Information Technology, or a related field, or possess equivalent experience. Previous experience as a VoIP Engineer or in a similar technical support position is essential, along with a strong understanding of VoIP protocols and technologies like SIP, RTP, and H.323. Familiarity with VoIP hardware and software, networking concepts, and troubleshooting skills are also required. Excellent communication skills, the ability to work independently and in a team, and a customer-focused approach are crucial for success in this role. Preferred qualifications include certifications in VoIP technologies such as CCNA Voice or CCNP Collaboration, experience with VoIP service providers and cloud-based solutions, and knowledge of network security practices and protocols. By joining our team, you will have the opportunity to contribute to the growth of our telecommunications company and provide high-quality support to our customers.,