29087 Technical Support Jobs - Page 5

IT WORLD is looking for Senior Service Engineer to join our dynamic team and embark on a rewarding career journey Provide technical support and service to customers Troubleshoot and resolve equipment and system issues Conduct preventive maintenance and inspections Train customers and service technicians on equipment operation and maintenance Ensure customer satisfaction and retention

We are seeking a highly motivated and passionate IT Trainee to join our dynamic and growing technology team. This entry-level position is ideal for a recent graduate who has a foundational understanding of information technology and is eager to apply their academic knowledge in a real-world, professional setting. The IT Trainee will be an integral part of our team, providing technical support, assisting with IT projects, and contributing to the overall efficiency of our technological infrastructure. Key Responsibilities Technical Support: Provide first-line technical support to end-users, troubleshooting and resolving basic software issues. Problem Resolution: Document and track support tick...

As a Process Analyst –HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 1-2 years of experience in ...

Kredere Wealth Partners is looking for Junior Software Engineer to join our dynamic team and embark on a rewarding career journey Apply and perform systems analysis, modeling and simulation of processing systems and demonstrate systems via simulated and/or real data input;Conceptualize, define, design and prototype systems engineering solutions;Convert existing proof-of-concept codes into operational applications in C++ or other languages;Test, debug, and document data processing algorithms; Understanding / supporting requirements maintenance and developing software designs;Working with teammates and receiving mentoring in your role;Participate in design meetings to ensure the product meets ...

Provide L1/L2 support for CYBX mobile and web applications Respond to user queries via email, chat, or ticketing systems within defined SLAs Troubleshoot app installation, login, performance, and feature-related issues Document, track, and manage support tickets using tools like Zendesk, Freshdesk, or Jira Service Desk Escalate complex issues to engineering or QA teams with proper documentation Create and maintain user guides, FAQs, and knowledge base articles Assist with onboarding support for enterprise customers Collect user feedback and share insights with the product team to improve the app Ensure high customer satisfaction scores (CSAT/NPS) through prompt and empathetic support Require...

Responsible for the MSTG-NOSD activity related Technology transfer of new products, site transfer products, commercial launches, LCM activities and CMO activities. Responsible for establishing new procedures, maintaining and updating existing procedures in the MSTG NOSD department. To co-ordinate with Cross Functional Team for execution of Trial, Scale-up, Exhibit, Process validation batches of new Products and commercial launch batches. Responsible for Support in regulatory Audit and Compliance & Query responses for Filed products. Handling & Support of Trouble shooting batches for data comparison and route cause Investigation for commercial products. Responsible for Review, comments and ap...

We are looking for a highly skilled and experienced Computer Operator to join our team in the Recruitment industry. The ideal candidate will have excellent computer skills and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage and maintain computer systems, networks, and peripherals for smooth operation. Provide technical support and troubleshoot computer-related issues. Develop and implement effective data management systems to improve efficiency. Collaborate with other teams to achieve business objectives. Analyze and resolve complex computer problems using advanced techniques. Ensure compliance with company policies and procedures related to computer ...

We are seeking an experienced IT Support Engineer with a strong focus on Microsoft Dynamics 365 (D365) and Access Rights Management to join our global IT team based in Noida Key Missions Key Responsibilities Provide day-to-day technical support for D365 applications Ensure proper user access rights, security roles, and permissions management Troubleshoot system, application, and access-related issues Collaborate with global IT and business teams to ensure compliance, security, and operational excellence Serve as the primary support contact for D365-related incidents, service requests, and technical escalations Manage user provisioning, role assignments, and access rights to maintain complian...

As a Level 1 Support Specialist, you ll provide exceptional service to ORBCOMM customers by troubleshooting and resolving technical issues via phone, email, and our Salesforce CRM system. Your responsibilities will include: Serve as the first point of contact for customers, providing technical support for ORBCOMM s product suite via phone, email, and Salesforce. Log and track customer issues, ensuring timely updates and resolution. Collaborate with Tier 2 teams to escalate and analyze more complex issues as needed. Coordinate with internal teams such as Engineering (Tier 3 Software/Hardware), QA, and Order Management to ensure accurate and effective problem-solving. Maintain detailed documen...

We are looking for energetic and customer-focused professionals to join our Customer Service / Technical Support team. The ideal candidate should come with 0 1 year of experience in customer support, preferably from a BPO environment, and must have undergone accent training with a strong US accent. Key Responsibilities Handle inbound and outbound calls from US-based customers with empathy and professionalism. Provide first-level technical support and resolve customer queries related to products/services. Troubleshoot customer issues via call, chat, or email, ensuring prompt and accurate solutions. Escalate complex issues to higher support levels while maintaining ownership until resolution. ...

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems Checks out and approves operational quality of system equipment Instructs customers in the operation and maintenance of the system Serves as company liaison with customer on administrative and technical matters for assigned projects Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and n...

Architecting, deploying, and supporting Microsoft Modern Management platforms which includes Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management, MEM and Azure Portal as well as MDM for the MAC/OSX infrastructure integrated between JAMF and Microsoft Intune. Ensures the highest level of security and availability of associated systems, applications, and infrastructure through alignment to STIG/CIS guidelines, maintaining practices/processes for monitoring, alerting and remediating noncompliance and/or vulnerabilities, identifying trends and assess opportunities to improve capabilities, processes, and execution to meet changing needs and requirements of a vigorous enterpri...

To perform Service interventions in line with product requirements in an efficient manner with an objective of achieving VTS growth targets & customer satisfaction within VTS structure & guidelines. Service Operations - - Receive the weekly preventive maintenance and daily breakdown schedule from the service planner. Check with the service planner and sales engineer for spare parts availability at site. Complete the service at customer site. - Understand the service procedure from the technical support team in case of a complex procedure. - Create the service report post job. Supporting multi brand products by maintaining respective brand dignity. In order to complete service interventions a...

General Mills India Centre is looking for a Techno-functional Analyst who can deliver technical and functional expertise in SAP supply chain areas of Operations and guide the design and development of solutions for Supply Chain projects. This role will develop close partnership with business users to truly understand needs and facilitate connections to ensure end to end solution optimization. The ideal candidate will provide first class service and proactively work to improve overall environment stability and ease of support and use a broad range of continuous improvement tools to provide insights, drive out waste, and improve system performance. KEY ACCOUNTABILITIES Partner with the key bus...

As a Sales Representative at GMF Sales, you will work closely with MKS team to provide sales and technical support to customers for our GMF products. Principal Responsibilities: Identify, qualify, and follow up on sales leads to generate new business opportunities. Achieve sales targets by promoting company products and solutions in the electroplating field. Provide regular customer support and maintain strong relationships with existing customers. Conduct process follow-ups at customer sites to ensure smooth operations and customer satisfaction. Troubleshoot technical issues in electroplating processes and provide suitable solutions. Manage commercial activities including quotations, negoti...

As a Sales and Tech Support Expert at MKS, you will partner with RSM and KAM and other stack holders to support customer tech support in this role, you will report to the RSM. You Will Make an Impact By: Resolve customer issues and complaints in a professional and efficient manner Assist customers with product usage, troubleshooting, and technical support Process customer orders, changes, and returns according to company policies and procedures Coordinate with other departments, such as Sales and Logistics, to ensure timely order fulfillment Maintain accurate records of customer interactions, transactions, comments, and complaints Ensure adherence to quality standards and service level agree...

As a BIM Modeller, your role will be to develop engineering calculations/ sketches into 3D models via advanced modelling tools such as Autodesk Revit, ACAD, Navisworks for clash detection, and Enscape for presentation You will also set up, manage, and coordinate your models/drawings with other engineering disciplines and will be working closely with the engineering and client teams The ideal candidate should be enthusiastic, with a keen interest in the built environment As a capable BIM Modeller, we would expect you to be able to demonstrate:Extensive experience in the use of Autodesk software, such as Revit, Navisworks, and AutoCAD Proficient in using BIM authoring tools to provide technica...

Senior Systems Engineer will be responsible for managing and resolving Level 2 and 3 support tickets, and managing as part of a larger global team: Microsoft Office 365, Azure and on-premise Active Directory environments. Senior Systems Engineer is a proactive and solution-oriented individual with excellent technical and communication skills. Responsibilities: Support and Troubleshooting: Handle and resolve Level 2 and 3 technical support tickets, and project tasks ensuring timely issue resolution. Collaborate with Level 1 and Level 3 teams for complex escalations and root cause analysis. Provide guidance and mentorship to junior support staff. Microsoft Office 365 and Azure Administration: ...

Design, develop, and customize applications using the Frappe Framework and ERPNext. Build and maintain custom modules tailored to business requirements. Write clean, efficient, and reusable code in Python and JavaScript . Integrate third-party systems and APIs to enhance application functionality. Conduct thorough testing, debugging, and troubleshooting to ensure system reliability. Prepare technical documentation for modules, workflows, and integrations. Collaborate with cross-functional teams to gather requirements and provide technical support. Support end-users by resolving issues and ensuring smooth system operations. Requirements: Proficiency in Python and JavaScript . Strong experienc...

As a Principal Associate, you will have dynamic responsibilities associated with Capital One India s Risk Management team, helping to ensure a timely and accurate month-end risk reporting, in addition to managing Policy documents and in-house Six-Sigma based framework - forming an integral part of the job. You will also work with an outstanding team to implement the Risk Management framework and collaborate on recommended solutions. Responsibilities: Manage the India Risk Management team consisting of Risk and Assurance activities to ensure Tim ely completion of all activities Adequate cross training and backup Completion of asks from India Leadership Strateg ic planning for the Risk Managem...

ASAPP is seeking a full-time Senior IT Service Desk Analyst to help support our Latam region. You will work alongside fellow Service Desk Analysts in Buenos Aires, and New York. You should have a strong background in end-user/desktop support and be genuinely passionate about helping people, solving complex problems, performing technical tasks independently and learning about the latest IT technologies. You will be very familiar with the end-user life cycle, day-to-day troubleshooting, remote support, workflow automation, and timely management and completion of service desk tickets. What you'll do Provide technical support to our staff as the first point of contact operating within given SLAs...

Role Overview: You will be responsible for secure design, development and operation of Skyhigh's products and services. Responsibilities may include threat assessment, design of security components, vulnerability assessment. Ensures products conform to standards and specifications. Develops plans and cost estimates and assesses projects to analyze risks. Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education, judgment and formal process. Maintains substantial knowledge of state-of-the-art security principles, theories, attacks and contributes to literate and conferences. Require thorough knowledge of security practices, procedu...

Team Lead- Product Support, Customer Service and Support Team Are you someone who believes that Customer Service, support and relationship are the key drivers of an organization's success? Are you passionate of providing the best customer experience both internally as well as externally and a great communicator? If yes, then this m ight be the right opportunity for you to help you contribute to the growth of the leading business solution provider (Thomson Reuters- Great Place to Work Certified) through our legal and tax products . This role assists with day to day management of customer support. This role is a blend of management and hands on operational duties, such as responding to custome...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues ...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Red Hat OS Administration Good to have skills : NAMinimum 5 year(s) of experience is requ...