15083 Technical Support Jobs - Page 45

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Plan and execute technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area. Support areas by participating in emergency and 24/7 duty(emergency duty on rotational basis only for limited time in a month) Care Expert Technical Support TAC - Packet Core. Support customers regions APAC & India, MEA & Europe, NAM Experience with troubleshooting tools, Trace & log file analysis tools, and with measuringequipment PACO requires good knowledge on cloud and container infrastructure. KEY SKILLS AND EXPERIENCE You have: 8+ years of relevant experience and/or a graduate equivalent (or higher) degree. Level 2 Technical Support TAC - Packet Core. Experience with troubleshooting tools, Trace & log file analysis tools, and with measuringequipment PACO requires good knowledge on cloud and container infrastructure. Good in all technology call flows 2G, 3G, 4G, 5G, as per 3GPP standards. Fault identification/correction/ reporting skills on the particular subsystem and equipment Ready to support Emergencies on a 24/7 basis It would be nice if you also had: Flexible to work in different time zones. Having Excellent in logical / analytical skills. Linux Cloud certification.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Plan and execute technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area. Support areas by participating in emergency and 24/7 duty(emergency duty on rotational basis only for limited time in a month) Care Expert Technical Support TAC - Packet Core. Support customers regions APAC & India, MEA & Europe, NAM Experience with troubleshooting tools, Trace & log file analysis tools, and with measuringequipment PACO requires good knowledge on cloud and container infrastructure. KEY SKILLS AND EXPERIENCE You have: 8+ years of relevant experience and/or a graduate equivalent (or higher) degree. Level 2 Technical Support TAC - Packet Core. Experience with troubleshooting tools, Trace & log file analysis tools, and with measuringequipment PACO requires good knowledge on cloud and container infrastructure. Good in all technology call flows 2G, 3G, 4G, 5G, as per 3GPP standards. Fault identification/correction/ reporting skills on the particular subsystem and equipment Ready to support Emergencies on a 24/7 basis It would be nice if you also had: Flexible to work in different time zones. Having Excellent in logical / analytical skills. Linux Cloud certification.

Job Opening: International Voice Process( Customer support )Opportunity International Voice Process Customer Support | Chennai (Ambit IT Park, Ambattur) Looking to start or grow your career in a global MNC? Join our vibrant customer support team and work in an international voice process with exciting growth opportunities! What We Offer: 5-Day Work Week (2 Rotational Week Offs) Professional Work Environment Training & Career Growth , Growth opportunities within a global support environment. Friendly, inclusive, and high-performance culture. Attractive Salary + Incentives Location: Ambit IT Park, Ambattur, Chennai Who Can Apply: Graduates only (Degree is mandatory) Freshers & Experienced candidates welcome Relieving letter not required Career gaps? No problem! Requirements: Excellent verbal and written communication skills in English. Willingness to work in a US-based night shift with rotational week offs. Must hold a valid degree or provisional certificate at the time of joining. Tech-savvy mindset with a customer-first attitude. Ability to multitask and work in a fast-paced environment. Location: Ambit IT Park - Ambattur Shift: US Night Shift (Rotational Week Offs) Experience: Experienced / Freshers Welcome Salary: Best in Industry + Incentives Qualification: Any Graduate (Degree Certificate or Provisional Certificate is Mandatory) Apply Now: Send your updated resume to rubini.ravichandran@movate.com (Rubini HR) Hurry! Limited openings for immediate joining.

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Sara- 6360065554 / 9964080000 or visit jobshop.ai to explore other open positions with us

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Roles & Responsibilities Handle calls to and from healthcare providers based in the US Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round For More Details Call HR Sadaf-6362015960 / 9964080000 or visit jobshop.ai to explore other open positions with us

central point of contact ,• Support the implementation, adoption, and troubleshooting of digital workplace tools (e.g., Microsoft 365, collaboration platforms). Troubleshooting of networking infrastructure (LAN, WAN, Wi-Fi, VPN, etc.). Health insurance Provident fund

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Experienced with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher/Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills as this role is International 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 41 K CTC Qualification: Fresher/UG/PG. Good English. shift: Rotational Location: Jaipur, Lucknow, Noida,

Hiring for Technical/Customer Service Job Role Skills Rqrd: Technical Troubleshooting, Customer Service, Excellent English Communication Minimum 1 years Exp in any International Technical Services process Immediate Joiner can only apply Required Candidate profile Rotational US Shifts (Night Shifts Only), 5 days Working Should be ready to relocate immediately after selection to Hyderabad Job Location: Cognizant Office, Hyderabad (work from office) Perks and benefits Allowances, Provident Fund, and Insurance benefits

The Customer Service Advisor 2 plays a crucial role in assisting customers across all channels to deliver value and success through support excellence and expertise related to the BT Group's solution portfolio with some supervision. You will be involved in implementing specific Customer Service management plans, creating value-based relationships with customers, gathering and analyzing customer information, understanding customer needs, and providing insights for efficient customer issue management. Additionally, you will assist in implementing continuous improvement opportunities to enhance customer service team processes. The ideal candidate should possess skills in billing, communication, complaint management, continuous improvement, customer relationship management, decision making, escalation management, growth mindset, inclusive leadership, information management, issue resolution, problem solving, requirements analysis, stakeholder management, technical support, and time management. At BT Group, our leadership standards focus on inclusivity, safety, owning outcomes, delivering for the customer, being commercially savvy, having a growth mindset, and building for the future. We are committed to revolutionizing how people connect with each other by completing the UK's largest digital infrastructure project and investing heavily in 5G technology. As we continue to simplify our systems and processes, apply AI and technology, and reimagine the customer experience, we aim to create the UK's best telco and improve connectivity for millions. We encourage individuals from diverse backgrounds to apply, as we are dedicated to building a workplace that is inclusive and authentic. If you are excited about this role but do not meet every single requirement listed in the job description, we still encourage you to apply as you may be the right candidate for this or other roles within our team. Join us at BT Group and be part of a company that is shaping the future of connectivity in the UK.,

You will be joining a dynamic team as a Principal Process Engineer with Tecnicas Reunidas group (TR), a leading Oil & Gas International Engineering and Construction Company. As a candidate, you are expected to be organized, motivated, and a proactive team player who takes responsibility for their work. Your primary responsibilities will include analyzing and evaluating existing processes and systems to identify opportunities for improvement in safety, efficiency, and cost-effectiveness. You will develop and implement process optimization strategies to maximize production output while minimizing energy consumption and environmental impact. Conducting feasibility studies, risk assessments, and collaborating with multidisciplinary teams to design and implement process improvements will also be part of your role. Additionally, you will be required to monitor and analyze process data, operational parameters, and performance indicators to identify deviations, troubleshoot issues, and implement corrective actions. Conducting process simulations, developing process documentation, and providing technical support to operations and maintenance teams are essential aspects of this position. To qualify for this role, you should hold a Bachelor's degree in Chemical Engineering, Petroleum Engineering, or a related field, with a master's degree being preferred. Previous experience as a Process Engineer in the oil and gas industry, particularly in upstream or downstream operations, is necessary. Strong knowledge of process engineering principles, process design, optimization, and troubleshooting is required. Familiarity with process simulation software and engineering software would be advantageous. In this role, you will also need effective communication and interpersonal skills to collaborate with multidisciplinary teams and stakeholders. Staying updated with industry trends, technological advancements, and regulatory requirements related to oil and gas production processes is crucial. Participation in safety audits, incident investigations, and compliance assessments to ensure adherence to industry standards and regulatory guidelines is also expected. If you are seeking a challenging opportunity in process engineering within the oil and gas industry and are passionate about sustainable growth, decarbonization, and energy transition, then this role at Tecnicas Reunidas group (TR) might be the right fit for you.,

Yanolja Cloud Solution Pvt. Ltd. (YCS), formerly known as eZee Technosys, is a renowned global hospitality technology provider catering to small and medium-sized accommodation businesses worldwide. With over 17 years of experience and a dedicated team of 450+ professionals, YCS has successfully served 33,000+ customers across 170 countries. Our software supports 50+ languages and ensures round-the-clock customer assistance. Operating locally in 15+ countries, including India, Thailand, USA, and more, we strive for excellence in the hospitality sector. We are currently looking for a Customer Support Executive to join our team, with a focus on Cloud Chat Support. The ideal candidate should possess 1-3 years of relevant experience and be adept at delivering exceptional customer service and technical support through various communication channels. Proficiency in software products, efficient problem-solving abilities, and a proactive approach towards ensuring customer satisfaction are key attributes we are seeking. Collaboration, communication skills, and a passion for contributing towards customer success are highly valued in our dynamic work environment. Key Responsibilities: - Respond promptly and professionally to customer inquiries and issues via chat support. - Troubleshoot technical problems and offer effective solutions to customers. - Escalate complex issues to the appropriate teams for resolution. - Maintain accurate records of customer interactions and transactions. - Provide product information and guidance to customers. - Collaborate with team members to enhance customer support processes. - Meet or exceed customer satisfaction goals and metrics. Key Competencies: - Effective communication skills and the ability to build positive business relationships. - Strong interpersonal skills and relationship management capabilities. - Analytical mindset to assess customer health and engagement metrics. - Collaborative approach in working across support and product teams. - Proficiency in SaaS solutions and familiarity with CRM tools like HubSpot and Salesforce. Qualifications: - Bachelor's degree in a related field or equivalent work experience. - 1-3 years of experience in customer or technical support roles. - Excellent written and verbal communication skills. - Strong problem-solving abilities and attention to detail. - Capacity to thrive in a fast-paced environment and manage multiple tasks efficiently. - Knowledge of cloud-based technologies and services is advantageous. - Willingness to work permanent night shifts, rotation shifts, and holidays. If you are passionate about delivering exceptional customer support and possess the requisite skills and experience, we invite you to apply for the Customer Support Executive position at YCS. Join us in driving customer success within the hospitality industry and related sectors.,

As a Technical Support Specialist, you will play a crucial role in providing timely and effective technical assistance to customers. Your responsibilities will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backups, and conducting recovery processes. You will be responsible for analyzing customer problems, diagnosing root causes, and implementing solutions to resolve issues promptly. It is essential to keep customers proactively informed and maintain a professional and courteous demeanor during all interactions. Developing a deep understanding of the product or service offerings is crucial for providing accurate and relevant support. You must stay updated on product changes, updates, and new features to deliver high-quality assistance to customers. In cases of complex technical issues, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your role. Feedback collection from customers regarding their service experiences will be essential for continuous improvement. Collaboration with cross-functional teams, including logistics, to ensure defective or unused goods parts are returned immediately after the call is required. You should also be able to check environmental parameters such as earthing for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms, associated root causes, hardware installation, troubleshooting, and maintenance is essential. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, are required. Additionally, familiarity with antivirus software, firewalls, and security best practices is beneficial for this role.,

As a Technical Support Associate located in Jamshedpur, you will be expected to have 0-2 years of experience and possess a good understanding of basic queries. Your role will involve hands-on training experience in basic query operations such as select, modify, delete, display, alter, and truncate. Your primary responsibilities will include providing technical support for enterprise-level applications, addressing general user queries, and resolving tickets efficiently. You will also be required to document troubleshooting procedures and solutions for various issues that may arise. Adherence to best practices for change control and proposed solutions implementation is crucial in this role. In addition, a good knowledge of application maintenance support is essential for success in this position. You should be capable of clarifying user doubts during requirement gathering and independently resolving queries. To qualify for this role, you must hold a degree in BE/B Tech/Diploma/BCA/B.SC/IT or an equivalent qualification. It is important that there are no educational or career gaps in your background. If you meet these requirements and are looking for a challenging opportunity in technical support, we encourage you to apply for this position.,

You will be joining a leading instrumentation company known for its dedication to innovation and excellence, with a trusted reputation across various industries. The focus is on delivering high-quality solutions and establishing enduring client relationships. As a fresh graduate, you have the opportunity to kickstart your career with us and gain valuable experience in sales, marketing, and technical support. Your role will involve collaborating with the team to develop and execute effective sales and marketing strategies. Market research will be a key aspect to identify trends, customer needs, and competitive insights. Building and nurturing strong client relationships through excellent communication and consistent follow-ups will be essential. Your creative input and proactive approach will contribute to achieving team sales goals. Additionally, you will be assisting in providing technical support both before and after sales interactions. To be considered for this role, you should hold a Diploma or Bachelor's degree in Engineering, preferably in Instrumentation, EEE, EIE, ECE, or Mechanical. Fresh graduates with a passion for learning and a proactive mindset are encouraged to apply. This is a full-time position with a day shift schedule. The work location is in person.,

A technical sales engineer plays a crucial role by combining technical knowledge with sales acumen to effectively promote and sell a company's products or services. Acting as a liaison between the technical specifications of a product and the customer's requirements, you will be responsible for providing technical support and innovative sales solutions. Your key responsibilities will include comprehending customer needs, showcasing product functionalities, offering technical assistance, and contributing to the development of sales strategies. This is a full-time, permanent position suitable for both experienced professionals and freshers looking to kickstart their career in technical sales engineering. As part of the benefits package, you will be entitled to Provident Fund benefits. The work schedule for this role is during the day shift, and the work location is on-site.,

The Field Sales cum Service Executive position based in Mumbai is a full-time opportunity in the Field Service & Customer Support department. As a Field Sales cum Service Executive, you will be primarily stationed at the office, responsible for handling technical support requests, interacting with customers, and resolving issues related to IRA tablets, POS systems, and biometric devices. Your responsibilities will include addressing customer queries and complaints, guiding customers through troubleshooting steps for device-related issues, collaborating with internal hardware/software teams for advanced resolutions, recording and maintaining support logs, service requests, and issue history, and occasionally providing field support for escalated cases. To qualify for this role, you should hold an ITI/Diploma/BE degree in Electronics/Computer or a related field, have a minimum of 2 years of experience in technical support or service coordination, possess strong communication and problem-solving skills, and familiarity with tablets, POS devices, or biometric systems is advantageous. This is a full-time position with a fixed day shift schedule, and proficiency in English is required for this role. The work location will be in person at the designated office in Mumbai.,

The Sales and Service Engineer position based in Panvel (Site-visit) is seeking a qualified individual with 0-3 years of experience and offering a budget of 3-3.5 LPA. As an HVAC Service Engineer, you will be responsible for supporting the installation, commissioning, maintenance, and troubleshooting of Air Handling Units (AHUs) and other HVAC systems. Your role will involve a comprehensive understanding of HVAC principles, mechanical and electrical systems, and a customer-centric approach to uphold the company's dedication to high-quality service and innovation. Key Responsibilities: - Installation, testing, commissioning, and preventive maintenance of AHUs and associated HVAC systems. - Diagnosis and repair of faults in AHUs, fans, motors, dampers, control panels, filters, and cooling/heating coils. - Routine inspections to ensure equipment efficiency and compliance with technical and safety standards. - Providing technical support to customers for system operation, maintenance, and troubleshooting. - Collaboration with internal teams (sales, design, and production) to ensure seamless project execution. - Preparation of service reports, checklists, and documentation for each site visit. - Adherence to health, safety, and environmental regulations on-site. - Participation in training programs to stay abreast of new HVAC technologies and product lines. Required Qualifications: - Diploma or Degree in Mechanical Engineering, HVAC Technology, or a related field. - Hands-on experience in servicing and maintaining AHUs or similar HVAC equipment. - Profound understanding of HVAC system components, controls, and schematics. - Familiarity with AHU products or similar equipment is advantageous. - Ability to interpret technical drawings and wiring diagrams. - Strong communication and interpersonal skills. - Flexibility to travel to customer sites across regions. Preferred Skills: - Knowledge of BMS integration and automation systems. - Certification in HVAC or refrigeration (e.g., ASHRAE, F-Gas) is a plus. - Experience in working with pharmaceutical, cleanroom, or industrial environments. If you meet the qualifications and are interested in this position, please share your CV at ananya.mishra@talentcorner.in.,

You will be joining FOX Solutions Pvt Ltd, a renowned company specializing in Engineering, Automation, and IT solutions, operating across 26 global locations. With a strong focus on Industry 4.0 technologies, FOX has a rich history of successfully implementing automation projects across various domains for the past 27 years. The company, with a workforce of over 900 professionals, provides comprehensive automation solutions, project management, global engineering, and specialized services through its FOX-PES division. FOX Solutions caters to a wide range of industries, including civil, mechanical, and electrical engineering, along with IT solutions for automotive, power, and warehouse management sectors. As a Senior Sales Engineer in this full-time hybrid role based in Pune, Mumbai, Silvassa, Delhi, Chennai, Jamshedpur, Hyderabad, and Coimbatore, you will play a crucial role in the sales process. Your responsibilities will include offering technical support, preparing Bills of Materials (BOM), managing costing and quotations, negotiating with clients, and utilizing your expertise to address customer needs effectively. Building and nurturing client relationships, collaborating closely with the sales team, conducting product presentations, delivering top-notch customer service, and contributing to the formulation of sales strategies are integral parts of this role. To excel in this position, you should possess Sales Engineering and Sales skills, along with proficiency in Technical Support and Customer Service. Strong communication abilities are essential, and prior experience in engineering and Industrial Automation solutions would be advantageous. A Bachelor's degree in Engineering or a related field is required. The role demands the flexibility to work autonomously or as part of a team and a proven track record in sales and customer relationship management.,

As a System Administrator at our company, your primary responsibility will be to manage and maintain the SmartPlant 3D (SP3D) software environment to ensure optimal performance and availability. This includes tasks such as installing, configuring, and upgrading SP3D applications and related tools on servers and user workstations. You will also be responsible for monitoring system performance, troubleshooting issues, and implementing solutions to maintain system integrity. In addition to system administration tasks, you will also be providing user support and training to engineers and designers using SP3D. This involves addressing queries, resolving issues promptly, and conducting training sessions and workshops for new users on SP3D functionalities and best practices. You will also be responsible for developing and maintaining user documentation, including guides, process flows, and FAQs. Another key aspect of your role will be data management within the SP3D environment. This includes ensuring the integrity and security of project data, implementing backup and recovery procedures, and overseeing database management, including data setup, maintenance, and performance tuning. You will collaborate closely with engineering teams to understand project requirements and tailor SP3D configurations accordingly. Additionally, you will assist in the development of design standards and templates to streamline workflows and enhance productivity. Quality control measures will be implemented and monitored by you to ensure compliance with company standards and project specifications. Regular audits of the SP3D environment will be conducted to identify areas for improvement, and corrective actions will be implemented accordingly. As part of your responsibilities, you will prepare and maintain comprehensive documentation for system configurations, processes, and user instructions. You will also document issues and resolutions to build a knowledge base for future reference. You will act as the primary point of contact for SP3D software vendors, managing updates, support services, and license renewals. Staying updated on new features and enhancements in SP3D and evaluating their applicability to our operations will also be part of your role. Collaborating with project managers to align SP3D resources and support project timelines and deliverables will be essential. Participating in project kickoff meetings to understand requirements and scope of SP3D usage in projects will also be required. Identifying opportunities for process improvements and efficiencies within the SP3D environment will be a key aspect of your role. Staying current with industry trends in 3D design technology and recommending innovations to enhance functionality will also be expected from you.,

You will be joining a growing drone survey business as a B2B Sales Executive. Your main responsibilities will include identifying new business opportunities, handling client communications, preparing proposals, and providing technical support for drone-based solutions in survey, mapping, agriculture, and industrial inspections. Your key responsibilities will involve identifying and generating leads for drone survey services in various industries, understanding client requirements to propose suitable solutions, conducting technical presentations and product demonstrations, preparing quotations and tenders, following up with clients for feedback and negotiations, coordinating with internal teams for client delivery, attending exhibitions and trade shows, maintaining CRM records, preparing sales performance reports, and staying updated with the latest drone technology trends. To qualify for this role, you should ideally have a Bachelor's degree or diploma in Engineering (Civil, Mechanical, Electronics) or a related field. You should also possess a strong interest or experience in drones, surveying, GIS, or related technologies, good communication and presentation skills in English and Hindi, the ability to understand and explain technical solutions to clients, a self-motivated and results-driven approach, and a willingness to travel as required. In addition, you should have at least 1 year of experience in sales, business development, and B2B sales, with proficiency in English. Your work schedule will be full-time during day shifts, and you will be required to work in person at the designated location. If you are interested in this opportunity, please share your current and expected salary, notice period, and any experience you have in technical sales.,

As a Technical Sales Engineer, you will be responsible for developing and maintaining a deep understanding of our company's machines and automation solutions, while staying informed about industry trends, competitor products, and technological advancements. Your role will involve engaging potential clients, conducting product demonstrations, and delivering technical presentations to showcase the capabilities of our solutions. Collaboration with the technical team is key in designing customized solutions based on client specifications and providing technical input during the proposal stage to effectively address client needs. Working closely with the sales team, you will contribute your technical expertise to develop and execute sales strategies aligned with organizational goals. Your responsibilities will include preparing and presenting detailed technical proposals, addressing client queries, and ensuring a clear understanding of the proposed solutions. Building and maintaining strong relationships with clients, serving as a technical advisor, and providing post-sales support to ensure customer satisfaction will be crucial aspects of your role. You will collaborate with the technical support team to resolve client issues promptly and ensure a smooth transition from sales to implementation, offering continuous technical support. Gathering and analyzing market intelligence related to customer needs, competitor products, and industry trends will be essential to provide feedback to the product development team based on client interactions and market insights. Conducting training sessions for clients on product usage, maintenance, and troubleshooting, as well as keeping clients informed about updates, improvements, and best practices will be part of your responsibilities. Additionally, you will work closely with marketing, engineering, and customer support teams to address client needs in a unified approach, provide technical input for marketing materials, and participate in industry events. The ideal candidate for this position will have a Bachelor's degree in Engineering or a related field, proven experience in technical sales within the machines or automation sector, and a strong understanding of machines, automation technologies, and industrial processes. Excellent communication and interpersonal skills, the ability to articulate technical concepts to both technical and non-technical audiences, and a results-oriented mindset with a track record of meeting or exceeding sales targets are required. A willingness to travel for client meetings and presentations is also essential. This is a full-time position with a day shift schedule. A Bachelor's degree is preferred as the minimum education requirement, and the work location is in person.,