29541 Technical Support Jobs - Page 44

Serve as an escalation point for Level 1 agents on complex technical issues. Troubleshoot and resolve incidents related to networking, VoIP, Microsoft applications, and business systems. Document and track detailed ticket activities until resolution. Collaborate with teams to diagnose and resolve recurring technical issues. Create knowledge base entries for repeatable solutions. Make outbound calls to customers as part of incident resolution. Monitor system alerts and proactively address potential issues. Education & Certifications: High School diploma required. ITIL Foundations Certification is required. CompTIA Net+, CCENT preferred. CCNA desired. Experience: 3+ years of experience in a Se...

Utilizes primary development tools including Medidata, Rave, Oracle OC/RDC, Oracle Inform, and/or SAS, and other supporting tools to design, write, validate, and maintain software to meet specifications in a timely and productive manner following standard development procedures. Generates and maintains all required documentation, including the development of specifications, programs, and validation efforts in support of annotated Case Report Forms (CRFs), database creation, coding configuration, edit check procedures, import setup and processing, export setup and processing, listings, and custom reports.. Serves on project teams to coordinate and lead development activities for clinical prog...

Adhere to the organization policies & respond proactively to alerts and incidents. Provide on-call hours support as required. Provide technical support to internal and external customers through Phone, Email, CRM and various other tools. Support internal users and engineering teams by analyzing system behavior, logs, and performance metrics. Participate in root cause analysis and post-mortem reviews for critical incidents Document technical findings, standard procedures, and platform behavior for internal knowledge sharing Assist in maintaining and troubleshooting cloud-based infrastructure (AWS/GCP/Azure) supporting the product Work with geographically dispersed cross functional team. Requi...

Managing and owning all aspects of technical development and delivery Should be able to understand functional specification and author technical specs. Integration experience with other SAP Non-SAP systems. Strong knowledge on HANA Should be an individual Contributor SAP Certification will be preferable Estimating efforts, identifying risks, and providing technical support whenever needed Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity Demonstrating the ability to multitask and re-prioritizing responsibilities based on dynamic requirements Leading and mentoring small-sized teams A highly motivated na...

We are looking for a System Engineer who would be primarily responsible for the Built-In Test Equipment (BITE) function installed on several aircraft systems. We seek who are self-motivated and driven to work with multiple stakeholders. BITE supports the Airbus maintainability concept to minimize unscheduled maintenance time on ground by assisting maintenance operators in better failure isolation. In this role, you would be required to understand BITE and apply or support to apply on several aircraft systems, and work on queries from design offices and suppliers on BITE. You will be considered as one of the main contact points for BITE related topics across Airbus, globally. The job demands ...

As a MERN STACK LEAD, you will be creating and delivering high-performing digital platforms, including mobile and web solutions. You ll have the opportunity to design new systems or re-design current applications. Heres how youll contribute: Managing and owning all aspects of technical development and delivery Understanding requirements and writing technical architecture documents Ensuring the code reviews and development best practices / processes to be followed Planning end-to-end technical scope of the project and customer engagement areas, including planning sprint and deliveries Estimating efforts, identifying risks, and providing technical support whenever needed Demonstrating the abil...

Wisdom Techno Solutions is looking for Application Engineer to join our dynamic team and embark on a rewarding career journey Collaborating on software development projects with the engineering, sales, and customer services departments Liaising with clients and incorporating user-defined needs and feedback into application designs Writing code and scripts for applications, as well as installing, maintaining, and testing applications Providing clients with technical support Optimizing applications by integrating new technologies and performing upgrades Contributing to sales presentations, as well as demonstrating prototypes and completed applications Performing diagnostic tests and debugging ...

Gravitye Steel Structures is looking for IT Manager to join our dynamic team and embark on a rewarding career journey Developing and implementing the IT department's strategy and goals Managing the IT department's budget and resources Ensuring that the organization's technology infrastructure is reliable, secure, and scalable Overseeing the development, implementation, and maintenance of software applications, hardware, and network systems Ensuring compliance with IT security and compliance standards Managing vendor relationships and service level agreements Providing technical support to end-users Managing IT staff, including hiring, training, and performance evaluations Collaborating with ...

KEEKOO is looking for Senior Chef to join our dynamic team and embark on a rewarding career journey A Chef is responsible for overseeing the preparation of food and managing the kitchen of a restaurant, hotel, or other food service establishment Here is a comprehensive job description for the role:Overview: The Chef will lead the kitchen team in the preparation and presentation of high-quality dishes, and will ensure that the kitchen operates efficiently and effectively Responsibilities:Create and implement menus, recipes, and cooking techniques, while continuously improving and updating the menu offerings Supervise and train kitchen staff, including line cooks, sous chefs, and other kitchen...

Managing and owning all aspects of technical development and delivery Understanding requirements and writing technical architecture documents Ensuring the code reviews and development best practices / processes to be followed Planning end-to-end technical scope of the project and customer engagement areas, including planning sprint and deliveries Estimating efforts, identifying risks, and providing technical support whenever needed Demonstrating the ability to multitask and re-prioritizing responsibilities based on dynamic requirements Leading and mentoring small-sized teams

Oversee and maintain our IT and digital systems Provide basic technical support to the team Coordinate with service providers and software vendors Assist in setting up and implementing new tools and platforms Help ensure data security and smooth day-to-day tech operations What We re Looking For Degree in IT, Computer Science, or related field (open to other graduates with strong tech aptitude) Comfort with learning and using new digital tools Good problem-solving and coordination skills A proactive approach to finding and implementing solutions

Collaborates with Agile squads/developers, sustain and business partners and provides significant contributions to develop specifications to resolve problems, and to address enhancement needs focusing in areas of logging, monitoring and metrics for operational readiness Uses technical knowledge, creativity, and company practices to drive down occurrences of incidents through development of proactive monitoring and alerting. Provide attention to incidents according to Service Level Agreements. Provide continuous feedback to development teams on system stability, defect analysis and system enhancements Develop runbooks and patterns to sustain applications in a production environment Participat...

You will be leading the Technical Excellence Center team and report to the Head Customer Support , responsible for Leading, mentoring and motivating a team of technical support and call dispatch representatives. Oversee daily operations to ensure efficiency and adherence to service standards, serve as an escalation point for complex technical issues, providing advanced troubleshooting and solutions. Collaborate with various teams like field service, applications, quality etc to improve first time fix, overall service delivery and customer experience. In this role, you will have the opportunity to: Team Leadership and Management: Leading, mentoring, and coaching a team. This includes performa...

In this role, you will have the opportunity to: 1. Install and maintain instruments and systems in a laboratory environment and deliver basic operational training at installation. 2. Provide effective product and customer support. Ensure Preventive Maintenance planning (PM) are performed in timely manner. Seek timely support for difficult product issues avoiding unnecessary down time. 3. Maintains excellent customer relationship, specifically with his/her directly assigned accounts and adhere to field service policies procedures and standards. The essential requirements of the job include: Must be an Engineering Graduate with B.E./B.Tech. Degree or higher. Should have a minimum working exper...

Review customer requests for quotation (RFQ), including technical and commercial specifications. Identify cost effective best suited engineered product for the application. Read, analyze and interpret customer supplied specifications, data sheets, drawings, and schematics. Size and select appropriate Rotork actuators and communicate this information to customers using established format. Clarify any deviations, assumptions or exceptions to customer project specifications and state recommendations. Interface with cross-functional teams to review projects and develop a plan of action prior to quotation and after receipt of order. The design and preparation of Pneumatic / Hydraulic Schematics a...

Driving story definition and backlog prioritization Integrate into the agile development team to drive successful product delivery and serve as the voice of the customer Collaborate with Product Managers to execute our product vision, strategy, and roadmap Work closely with Product Managers creating, reviewing, refining epics, features, stories and acceptance criteria to create and maintain a product backlog of maximum value that is aligned with product strategy Organize, refine and prioritize defects, feature requests, and enhancements with Product Managers \ Own the product backlog, balancing conflicting priorities to determine prioritization Collaborate on the release planning and sprint ...

Providing coverage for change management of both internally developed and vendor provided systems. This includes ensuring that quality assurance and testing of systems and subsystems are accomplished prior to moving changes to production. A Production Support Engineer is responsible for approving changes to the Russell production environment and ensuring all changes and processes are properly documented. Providing timely support for issues regarding RussellInvestments.com and many other back-office applications supporting Finance, HR, and the Investment Division. Ensuring that Russell systems are fully supported 24/7. This position will participate in planning and maintaining Business Contin...

We are looking for a skilled Network Security Engineer with strong hands-on implementation and operational support experience in Cisco FTD, FortiGate firewalls, and Aruba switches. The role involves managing daily operations, troubleshooting, ensuring security compliance, and maintaining high network performance across global environments. Key Missions Implement, manage, and support Cisco FTD / FortiGate firewalls and Aruba switches. Perform daily troubleshooting of Cisco FTD / FortiGate IPSEC VPN & SSL VPN. Troubleshoot and resolve network-related issues on a day-to-day basis. Conduct firewall hardening to meet IT security compliance and audit requirements. Manage patching and updates for C...

Roles and Responsibilities: Recommendation and Presentation of the product with details to the customer Development of fully functional solution for queries and roadblocks from the customers (PoC). Programming the features across platforms and languages (Windows/ Linux in Android, Dot.Net Java C#, C++ and other as required) Leading a team to handle global customers Coordinating with teams in different regions and time zones at the same time. Coordination between different Business Units and Verticals within the organization Design and develop solution according to the customer objective and requirements Resolving any software and hardware related issues and queries In depth knowledge of the ...

Follow applicable departmental Standard Operating Procedures and Work Instructions. Complete required trainings according to required timelines. Manage day-to-day tasks ensuring quality and productivity. Manage project and technical documentation in an appropriate manner. Provide administrative and technical support to internal departments as needed. Perform checks to ensure quality of work completed. Ensure timely escalation and issue resolution. Other duties as assigned by management. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind.

Manage and administer Google Cloud projects, including creation, configuration, and resource allocation. Oversee the deployment, monitoring, and maintenance of various Google Cloud services (e.g., Compute Engine, Cloud Storage, Cloud SQL, BigQuery, Kubernetes Engine). Implement and enforce security best practices within GCP, including IAM, network security, and data encryption. Monitor cloud resource usage, identify cost optimization opportunities, and implement efficiency improvements. Troubleshoot and resolve cloud infrastructure issues in a timely manner. Google Workspace Administration: Administer and support Google Workspace services, including Gmail, Drive, Calendar, Meet, and Chat. Ma...

Act as a primary point of contact for environment-related issues, providing troubleshooting support and resolution. Collaborate with SAP support for issue resolution when necessary. Second Line Application support for IBP You will manage end to end patching and upgrades, including identifying the need for patches or upgrades, co-ordinating with the business analyst teams regarding scheduling and performing and unit testing associated changes. This will cover core SAP IBP, SAP CI-DS, DS-Agents, all implemented SAP IBP add-ons, including but not limited to SAP IBP Excel add-in Ensuring all data integration is complete and working as expected. Ensuring that the SAP ERP extractors for IBP are in...

Incident Management: Respond to and resolve incidents and service requests in a timely manner, ensuring adherence to SLAs. Technical Support: Provide second-level support for software and network issues, escalating complex problems to L3 support or relevant teams when necessary. Troubleshooting: Diagnose and troubleshoot technical issues, to identify root causes and implement effective solutions. Documentation: a.) Maintain detailed documentation of incidents, service requests, and resolutions in the ticketing system. b.) Confluence page creation for different applications Collaboration: Work closely with L1 support, L3 support, and other IT teams to coordinate efforts and ensure seamless se...

Uses technical knowledge, creativity, and company practices to drive down occurrences of incidents through development of proactive monitoring and alerting. Provide attention to incidents according to Service Level Agreements. Provide continuous feedback to development teams on system stability, defect analysis and system enhancements Develop runbooks and patterns to sustain applications in a production environment Participate in technical discussions and drive transition to sustain activities with the development teams Work with IT business and development partners to gather input to develop new capabilities in displaying/monitoring/alerting on key performance indicators (KPIs) by tracking ...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you can expect from us: At ServiceNow, we make work better for eve...