15083 Technical Support Jobs - Page 42

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux.- Strong understanding of server and network management.- Experience with troubleshooting and resolving technical issues.- Familiarity with various software solutions and vendors.- Ability to work effectively in a team-oriented environment. Additional Information:- The candidate should have minimum 3 years of experience in Linux.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Oracle Database Administration (DBA) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions, and ensuring the smooth operation of configured services across multiple platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA).- Strong understanding of database management systems and their architecture.- Experience with performance tuning and optimization of database systems.- Familiarity with backup and recovery strategies for database environments.- Knowledge of SQL and PL/SQL for database querying and scripting. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Database Administration (DBA).- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracles Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments Response and Resolve incidents as per SLAs Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility) Maintain Service High Availability Release Management Test and Deploy solutions and automate to replace manual processes Build and maintain deployment tools/procedures Zero downtime deployments and a high availability mindset Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale. Work with service teams to resolve complex issues that require troubleshooting and knowledge of code. Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA Ensure production security posture Ensure monitoring is robust and effective Change Management Perform Root Cause Analysis Required Skills: 6+ years overall experience in IT industry Minimum 4 years of experience as a Sys Admin/Support Strong systems architecture skills Strong Linux administration (Understanding of different Hardware family) Virtualization Technologies Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have) Understanding of Networking, Cloud Computing, Load Balancers Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent). Experience with maintaining high scale deployments, managing high throughput and IO intensive services. Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory Continuous Integration development/deployment, e.g. Docker, Kubernetes

About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Domain Support Specialist. This role belongs to our Managed Services department. will join. The person will work for Technical Authority RAN Data build under Managed Services as a Domain support specialist. What you will do: Act as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required Effectively coordinate project with both internal and external groups/resources for project completion. Use problem solving and root cause analysis tools to initiate business process improvement. Assist in and escalate network outage situations Ability to shift workload based on flow of project priorities Engineer to Handle Change Management ticket and implement the solution in NW. Executing Change activities to improve network quality. Provide technical support to field engineers for RAN/TXN issues. Maintain the Data Integrity (reflect the live network Data in data base tools). The skills you bring: 1-3 Years of relevant industry experience with Bachelors degree or higher ((B.E/B.Tech/M.Tech, )in ECE, IT or CS (Full-time). Must Have- Ericsson, Huawei, Samsung & Nokia Vendor Experience in Ericsson RAN (5G/4G/2G) - Integration, troubleshooting, Configuration change management , Service affecting and non-service affecting activities, BO office . Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services. Previous experience from managing contract delivery (1+ years required) KPI Analysis Language skills: Proficiency in Written / Spoken English Values and behaviors: Ericsson Core Values, Honesty, Integrity Behavioral competences Delivering Results & Meeting Customer Expectations Creating & Innovating Analyzing Applying Expertise & Technology Working with People Relating & Networking What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Bangalore

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Stay updated on emerging technologies and industry trends.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Application Packaging.- Strong understanding of system configurations and deployments.- Experience in troubleshooting software and hardware issues.- Knowledge of ITIL framework and best practices.- Familiarity with scripting languages like PowerShell or VBScript. Additional Information:- The candidate should have a minimum of 3 years of experience in Application Packaging.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : DevOps Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of software systems. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues in software systems.- Collaborate with cross-functional teams to troubleshoot and debug software problems.- Develop and implement solutions to enhance the performance and reliability of applications.- Provide technical support and guidance to end-users.- Document processes, procedures, and troubleshooting steps for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Strong understanding of CI/CD pipelines and automation tools.- Experience with cloud platforms such as AWS or Azure.- Knowledge of containerization technologies like Docker and Kubernetes.- Familiarity with monitoring and logging tools for system performance optimization. Additional Information:- The candidate should have a minimum of 3 years of experience in DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Infrastructure Good to have skills : AWS AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of applications and systems. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve technical issues in applications and systems.- Collaborate with cross-functional teams to troubleshoot and resolve complex issues.- Develop and maintain documentation for troubleshooting procedures and solutions.- Implement best practices for application support and maintenance.- Provide training and support to end-users on application functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Infrastructure.- Good To Have Skills: Experience with AWS Administration.- Strong understanding of cloud infrastructure principles and best practices.- Experience in managing and troubleshooting cloud-based applications and services.- Knowledge of cloud security protocols and compliance standards. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Infrastructure.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Roles and Responsibility Develop and implement effective sales strategies to achieve business goals. Provide excellent customer service and support to clients through various channels. Build and maintain strong relationships with customers to increase sales and revenue. Collaborate with cross-functional teams to identify new business opportunities. Analyze market trends and competitor activity to stay ahead in the industry. Identify and pursue new business leads to convert them into sales. Job Requirements Proven track record of success in sales and customer support. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience working with customers and understanding their needs. Ability to build and maintain strong relationships with customers and colleagues.

Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement effective solutions to complex problems using expertise in IT Services & Consulting. Provide guidance and mentorship to junior team members to enhance their skills and knowledge. Analyze data and metrics to inform business decisions and drive continuous improvement. Stay up-to-date with industry trends and emerging technologies to identify opportunities for growth. Foster a culture of innovation and experimentation within the team. Job Requirements Proven track record of success in IT Services & Consulting, with a minimum of 44 years of experience. Strong understanding of industry trends and emerging technologies. Excellent communication and interpersonal skills are required for effective collaboration with diverse stakeholders. Ability to analyze complex data sets and develop actionable insights. Strong problem-solving skills with the ability to think creatively. Experience in leading and mentoring high-performing teams.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Document and maintain records of issues and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Sales Cloud.- Strong understanding of application support processes and methodologies.- Experience with troubleshooting and resolving software issues.- Familiarity with system integration and data management.- Ability to communicate technical information effectively to non-technical users. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce Sales Cloud.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Red Hat OS Administration Good to have skills : Microsoft Azure IaaS, Infrastructure AutomationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support across server and network areas. Key Responsibilities:A:Monitoring various hardware issues, ie CPU failure, CPU Fan Failure, Memory Module failure, RAID failure, etc B:Experience in Managing and Monitoring VMs, Storage and switches C:Managing VM lifecycle from Build to Decommission D:Managing OS native services NTP, DNS, LDAP, JSCAPE, Satellite, EPA E:Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc in accordance with standards and project/operational requirements E:Experience in Linux OS installation, Software and Patch management. Technical Experience:A:Should have strong Redhat Linux administration B:Administering Linux patching tools like Redhat Satellite C:Administering Centralized user authentication setup for software like Redhat directory server/Open LDAP D:Experience in Linux OS installation, Software and Patch management E:Basic Scripting Knowledge, Shell Ansible F:Should know how to debug/troubleshoot CPU, Memory, and disk issues G:Good understanding of Backup Storage H:Experience in Remote Server Management using DRAC I:Managing Linux I:Should have good understanding of Networking aspects, i.e. TCP/IP stack, troubleshooting routing and networking connectivity issue. J:Good knowledge about the Linux system files, boot process and Run levels. K:Experience in Remote Server Management using DRAC. Professional AttributesA:Ability to work independently to manage large group of resources B:Ability to manage the details of compliance with policies, standards and industry frameworks C:Be able to work under pressure in a challenging environment Educational Qualification:UG:BCA in Computers, BSc in Any Specialization, BTech/BE in Any Specialization Additional Information:Should be comfortable working in 24x7 regime with on-call support Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change, updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams is essential for issue analysis and resolution, making your role pivotal in maintaining seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to enhance team knowledge.- Engage in continuous improvement initiatives to optimize processes and enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various media systems.- Familiarity with vendor management and collaboration practices.- Ability to analyze and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 2 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

HSC with 6 months exp/ graduate fresher (technical background only) Salary - 25k inhand + incentives 6 days working with any 1 week off Rotational shift Perks and benefits Incentives up to 5K monthly

We are looking for a highly skilled and experienced Mail Server Support Specialist to join our team at THE RRKS, with 3-6 years of experience in the field. Roles and Responsibility Provide technical support and troubleshoot mail server issues. Configure and manage mail servers to ensure optimal performance. Collaborate with cross-functional teams to resolve complex technical issues. Develop and implement process improvements to enhance efficiency. Conduct regular maintenance and upgrades of mail servers. Ensure compliance with industry standards and best practices. Job Requirements Strong knowledge of email protocols and technologies. Experience with mail server management and administration. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with IT service management frameworks.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BTP Integration Suite Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to troubleshoot and resolve application issues.- Monitor and maintain the performance of applications, ensuring optimal functionality.- Identify and analyze technical issues, providing timely resolutions.- Develop and implement effective strategies to improve application performance and stability.- Provide technical support and guidance to end-users, addressing their queries and concerns. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. S4 HANA Implementation knowledge Life sciences experience- Good To Have Skills: Experience with Application Packaging.- Strong understanding of software development principles and methodologies.- Experience in troubleshooting and resolving application issues.- Knowledge of database management systems and SQL queries.- Familiarity with programming languages such as Java or Python. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the seamless operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify potential issues before they impact operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to configure and manage network devices.The required skill set includes:CISCO Technology(Rouring and Switching)FortiSwitchWireless Technology (Aruba, CISCO) Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems across various business system components. Your day will involve collaborating with vendors, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting efforts. You will play a crucial role in ensuring operational stability and contributing to effective service management through your analytical skills and teamwork. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various business systems.- Ability to create and maintain comprehensive documentation for knowledge sharing.- Familiarity with vendor management and collaboration for issue resolution. Additional Information:- The candidate should have minimum 3 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on service excellence and operational efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively address potential issues before they impact users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Nutanix Administration.- Strong understanding of virtualization technologies and cloud infrastructure.- Experience with troubleshooting and resolving application issues in a timely manner.- Familiarity with monitoring tools to ensure system reliability and performance.- Ability to document processes and create user guides for application support. Additional Information:- The candidate should have minimum 3 years of experience in Nutanix Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Active Directory Good to have skills : salesforceMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to a seamless operational flow and enhancing overall service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and skill enhancement to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of user account management and security policies.- Experience with troubleshooting and resolving technical issues related to Active Directory.- Familiarity with group policy management and implementation.- Knowledge of directory services and their integration with various applications. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Active Directory.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

We are looking for a highly skilled and experienced sales professional to join our team as an International Enterprise Sales Representative for SaaS solutions. The ideal candidate will have 5-10 years of experience in international enterprise sales, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and execute strategic sales plans to achieve revenue targets through new business acquisition. Build and maintain strong relationships with key decision-makers at target accounts to drive sales growth. Conduct market research and competitor analysis to identify new opportunities and stay ahead of the competition. Collaborate with cross-functional teams to develop and deliver tailored solutions that meet customer needs. Provide exceptional customer service and support to ensure high levels of customer satisfaction and retention. Analyze sales data and performance metrics to optimize sales strategies and improve results. Job Requirements Proven track record of success in international enterprise sales, preferably in the IT Services & Consulting industry. Strong understanding of SaaS solutions and their applications in various industries. Excellent communication, negotiation, and interpersonal skills to build strong relationships with customers and stakeholders. Ability to work independently and as part of a team to achieve sales targets and objectives. Strong analytical and problem-solving skills to analyze sales data and develop effective sales strategies. Experience working with CRM software and other sales tools to manage sales pipelines and customer interactions.

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level servicesExperience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Support creation procedure documents Qualification Any Graduation

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Candidate who is good in written & verbal communication in Spanish. Good call handling skills in Spanish.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer Support OperationsCustomer Satisfaction Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to guarantee that the applications function seamlessly within the business environment, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process mapping and application configuration.- Experience with integration of SAP SD with other SAP modules.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with SAP reporting tools and data analysis.- Candidate should have minimum 2 S/4 HANA Implementation project experience. Additional Information:- The candidate should have minimum 3 years of experience in SAP Sales and Distribution (SD).- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education