149 Technical Support Jobs - Page 4

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1.Lead end to end VLSI components & hardware systems a.Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b.Determine architecture and logic design verification through software developed for component and system simulation c.Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d.Conduct system evaluations and make appropriate recommendations to modify designs or repair equipme...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maint...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

As a Technical Head at Relux Electric, you will play a crucial role in overseeing technical operations and improving EV charging systems for both B2B and B2C markets. Your responsibilities will include: - Troubleshooting technical issues and implementing innovative solutions - Ensuring projects meet safety and operational standards - Leading and mentoring a team of professionals - Collaborating with stakeholders to achieve organizational goals To excel in this role, you should possess expertise in technical support, operational troubleshooting, and team management. Your proven experience in leading diverse teams, providing training to enhance team skills, and managing projects effectively wi...

Role Overview: As a Technical Planner, your primary workplace will be in Chennai. You will be responsible for technically planning work orders, creating task lists, defining materials and tools, considering customer specifics, identifying improvement opportunities, providing technical support updates, reassigning reworks, dispatching to technical support, and managing crew composition. Key Responsibilities: - Clearly specify enriched information in the work order - Map task lists and create detailed task lists - Define materials, tools, and resources required for each task - Consider customer specifics while planning technical tasks - Identify opportunities for improving task lists - Provide...

As a Senior Application Support Analyst at S&P Global, you will play a critical role in ensuring the smooth operation of our applications and providing top-notch support to our clients. If you have a strong technical background, excellent communication skills, and a drive to continuously improve processes, we want to hear from you. - **Provide technical support for application systems:** You will be responsible for troubleshooting and resolving technical issues related to our applications. This includes identifying the root cause of problems and implementing solutions to ensure smooth operation. - **Respond to customer inquiries:** As the main point of contact for customer support, you will ...

Mandatory Technical Skills: Knowledge and hands on experience on Java 17 or Java 11Knowledge and hands on experience in Oracle SQL MUST have strong work experience on Java Streams and Multithreading,Working experience on VCS (GitHub, Bitbucket), Databases (Oracle/Olympus), sonar.Have working experience on JIRA for tasks such as updates, cloning etc.Experience on basic Unix commands using Tectia as well as understanding shell scripts Java Frameworks (preferably Spring Boot, Hibernate)Development/build tools (Maven, Eclipse, IntelliJ)Well versed in development methodologies and the enabling tools and technologies (JUnit, RLM, CI/CD etc.) Knowledge of application deployment in to Application Se...

The Care Specialist provides advanced technical and product support within Care service delivery. A global position in a 24x7 support environment with a responsibility to work on complex troubleshooting cases, especially at solution / system level. Also acts as a primary interface to R&D for escalation of customer problems and their follow-up till resolution. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Provide advanced technical support for complex troubleshooting cases at the solution/system level in a 24x7 environment. Execute project-based technical tasks, ensuring alignment with project plans and objectives. Collaborate with development, integration, and support teams to customize an...

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...

As a Transformer Accessories at TR Manufacturing Industries Ltd., you will play a crucial role in designing and developing various accessories for transformers, including bushings, tap changers, and cooling systems. Your responsibilities will include conducting research and analysis to enhance the performance and efficiency of transformer accessories. You will collaborate closely with the engineering team to seamlessly integrate these accessories into transformer designs. Key Responsibilities: - Design and develop accessories for transformers, such as bushings, tap changers, and cooling systems. - Conduct research and analysis to improve the performance and efficiency of transformer accessor...

Roles and Responsibility Manage and implement SAP IS Retail solutions for clients. Provide technical support and training to end-users on SAP IS Retail. Analyze business requirements and develop solutions using SAP IS Retail. Collaborate with cross-functional teams to ensure seamless integration of SAP IS Retail. Troubleshoot and resolve issues related to SAP IS Retail. Develop and maintain documentation of SAP IS Retail implementations. Job Requirements Strong knowledge of SAP IS Retail, including configuration, testing, and deployment. Experience working with CAR (Customer Relationship Assistant) is desirable. Excellent communication and interpersonal skills. Ability to work independently ...

As a Technical Support Specialist, your role will involve providing assistance to users by diagnosing and resolving hardware, software, and network issues. Here are the key responsibilities associated with this position: - Respond to user inquiries and troubleshoot problems related to desktops, laptops, printers, mobile devices, and other IT peripherals. - Provide help desk support through phone, email, or ticketing systems, prioritizing and managing multiple issues for timely resolution. - Install and configure new computer systems, including operating systems, software applications, and hardware components. - Educate end-users on basic computer operations, software usage, and IT best pract...

Role Overview: As a Senior Technical Support Engineer at Aera Technology, you will be a technical leader with extensive knowledge, using best practices and a deep understanding of business issues to improve products and processes. You will be tasked with solving complex problems, leading project teams, training junior staff, and serving as a key technical authority for the organization. Key Responsibilities: - Investigate and resolve novel, ambiguous, and system-wide issues with no existing solution. - Lead cross-functional teams to resolve critical customer incidents. - Design, document, and deliver formal technical training programs for the global support team. - Proactively analyze produc...

We are looking for a highly experienced Senior C# Developer with 10+ years of hands-on experience in designing, developing, and maintaining enterprise-grade applications. The ideal candidate will have strong expertise in C#, .NET technologies, and database-driven applications, along with the ability to work independently, take ownership of deliverables, and contribute to high-quality software solutions Roles & Responsibilities Design, develop, and maintain applications using C# and .NET technologies. Deliver high-quality, defect-free code by following best coding practices and standards. Participate in unit testing, integration testing, and provide support during testing cycles and post-prod...

As a Specialist, CAM Support Engineer at KLA, your role is essential in providing exceptional technical support for the Frontline software solution. Your primary responsibilities will include: - Providing first-line technical support for Frontline software, which involves tasks such as installation, version upgrades, troubleshooting, and issue resolution. - Serving as the main point of contact for customers, ensuring timely and effective solutions to maintain a high level of customer satisfaction. - Documenting and escalating complex technical issues and feature requests to the R&D team for further investigation and resolution. - Collaborating with regional Sales Managers to support business...

As an experienced Administrator specializing in Snowflake and Snowflake Admin with 8 to 12 years of expertise, your role in our company will involve managing and optimizing Snowflake environments to ensure efficient data operations and storage solutions. You will work in a hybrid model, without the need for travel, during day shifts, contributing significantly to our data-driven initiatives and enhancing operational efficiency. Key Responsibilities: - Manage and optimize Snowflake environments to ensure efficient data operations and storage solutions. - Oversee the implementation of best practices for Snowflake administration to enhance system performance. - Provide technical support and tro...

Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...

SUMMARY UNIVERSAL LOCOMOTIVE DRIVER Location: Austria Overview Operates freight locomotives, prepares trains, and ensures safe rail operations under Austrian/EU standards. Age: 19-44 Weekly Hours: 38.5 (Shift-based -day/night, weekdays, weekends, public holidays) Training Duration: 52 weeks Salary: 37,235/year (trainee); 47,100/year post - training Key Duties: Drive trains on mainlines and regional routes Conduct brake tests and pre-departure checks Monitor ETCS and signaling systems Identify and troubleshoot faults Coordinate with dispatch and control centers Requirements Full 1-year locomotive driver training Fresher and experienced both can apply Train Driver License (after training) Germ...

We are looking for a talented and passionate internal electrical engineer to become part of our team. This role will be within Central Engineering, focusing on Power systems. The chosen candidate will have the responsibility of aiding in the engineering of customized low voltage and medium voltage equipment. The ideal candidate is well-versed in engineering of low voltage and or medium voltage ETO equipment. What will you do Designing electrical systems and components. Developing and testing prototypes. Collaborating with the engineering team. Troubleshooting electrical issues. Providing technical support to team members. Ensuring that projects are completed on time and within budget. Examin...

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...

Job Description: Expectation: As an IT Helpdesk Analyst, candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals. Excellent communication Skills written & verbal Describe Role & Responsibilities : The candidate should have had experience in the following activities: Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, Mobiles, Windows 10, Mac, Outlook, Citrix, email clients and applications. L1/L2 s...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floo...