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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As a Customer Support Specialist, you will play a crucial role in delivering exceptional customer experiences and ensuring customer success. Acting as the primary point of contact between our company and valued customers, you will address inquiries, resolve issues, and foster positive interactions. Your dedication is vital in upholding our reputation for providing outstanding customer service. Your responsibilities will include responding to customer inquiries, concerns, and requests across various communication channels such as phone, email, live chat, and social media. You will troubleshoot and effectively resolve customer issues by accurately identifying problems, offering appropriate solutions, and providing guidance. It is essential to cultivate an in-depth understanding of our products or services to deliver precise and detailed information to customers. Additionally, you will extend technical support to customers facing challenges with products, services, or online platforms by offering step-by-step instructions and assistance. This is a full-time position with a day shift schedule. The role requires the ability to commute or relocate to Hyderabad, Telangana, before commencing work. Ideally, candidates should hold a Bachelor's degree and possess at least 1 year of experience in customer support and customer service. Proficiency in English and Hindi languages is preferred for effective communication with customers.,

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2.0 - 6.0 years

0 - 0 Lacs

delhi

On-site

You will be joining Manglam Techno Air Equipments, a reputable Engineering Organization based in Delhi, India, with a specialization in Gas & Air Systems since 1996. In this full-time on-site role as a Technical Sales Engineer, your responsibilities will include providing technical support, sales engineering, and effective communication to clients. Your day-to-day tasks will revolve around technical sales and customer support, ensuring a seamless experience for all stakeholders. To be eligible for this position, you must hold a graduate B-Tech degree in Mechanical engineering and possess a minimum of 2 years of experience in sales and marketing of products manufactured by the company. Additionally, owning a vehicle is a mandatory requirement, while owning a laptop would be considered a plus. Your role will require you to leverage your Technical Sales, Sales Engineering, and Communication skills, along with your experience in providing technical support. A strong sales acumen, coupled with a passion for engineering, will be essential for success in this role. Effective communication and interpersonal skills are a must, given the nature of client interactions. A Bachelor's degree in Mechanical Engineering or a related field is necessary, along with knowledge of Gas & Air Systems, particularly HVAC. The ability to collaborate effectively with cross-functional teams will also be crucial in fulfilling your responsibilities. If you meet the eligibility criteria and possess the required qualifications and skills, you can look forward to a salary range of 15k-50k per month. Join us at Manglam Techno Air Equipments and be part of a dynamic team driving innovation in Gas & Air Systems.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Service Support Specialist at Diebold Nixdorf, you will provide technical support to DN Services, Service Partners, and Customers, leveraging your expert knowledge of DN-serviced products and solutions. You will play a crucial role in structured problem management within the DN Incident & Problem Management process, identifying, analyzing, and resolving technical issues. Additionally, you will support technical escalations and improvement initiatives while conducting technical product trainings and facilitating communication of service-relevant information to and from country services units. Your responsibilities will also include developing, implementing, maintaining, and advising on service processes and standard operational procedures, as well as initiating, managing, or supporting customer, fleet, and product performance improvement projects and initiatives. For Internal Candidates, your role will involve providing technical support for an assigned technician group, customers, or a small set of products/services. You will be responsible for identifying and troubleshooting complex technical problems, such as mechanical, mechatronic, electronic, software configuration, and integrational issues. By working on assigned cases and task queues, you will follow proper case management protocols, prioritize urgent requests, and update and escalate cases as required. Your duties will also include analyzing technical issues, evaluating defective materials, trace and log files, determining reproduction steps, performing root cause analyses, providing technical trainings and on-site support, and managing product-related technical escalations. Additionally, you will support the integration of product- and solution-specific information into standard services practices, as well as contribute to the localization of services-relevant content and regularly support improvement projects. The ideal candidate for this role should have a Diploma or equivalent work experience, along with a minimum of 2-4 years of relevant experience in Service Support or an equivalent combination of education and experience. Proficiency in good business English skills, both written and spoken, is required to effectively carry out the responsibilities of this position. Join Diebold Nixdorf to be part of a dynamic team that leverages the brightest minds, cutting-edge technology, and innovative business transformation to deliver personalized, secure consumer experiences connecting people to commerce. With a global workforce of over 23,000 teammates in more than 130 countries, Diebold Nixdorf values collaboration, decisiveness, urgency, willingness to change, and accountability in its culture. Please note that Diebold Nixdorf does not accept agency resumes, and recruitment agencies are requested not to forward resumes to the company. Unsolicited resumes will not incur any fees related to the recruitment process.,

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4.0 - 6.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Hi All, We are hiring for Sales Engineer Experience: 4+ Years Location: Mumbai Role Description This is a full-time on-site role for a Sr. Sales Engineer located in Nalgonda. The Sr. Sales Engineer will be responsible for providing technical support, managing customer relationships, and driving sales of engineered products. Day-to-day tasks include delivering technical presentations, preparing sales proposals, liaising with customers to understand their needs, and coordinating with the engineering team to design and implement solutions. The role also involves troubleshooting customer issues and providing after-sales support to ensure customer satisfaction. Qualifications Experience in the Valves, Irrigation, Water Treatment, and WTP. Experience will be 3+ Years Sales Engineering and Sales skills. Technical Support and Customer Service skills Excellent Communication skills Ability to work collaboratively with cross-functional teams Bachelors degree in Engineering or a related field is preferred. Interested candidates share your cv to [HIDDEN TEXT] Show more Show less

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1.0 - 6.0 years

0 - 0 Lacs

gurugram, delhi, noida

On-site

Hi aspirants, Watsapp details to HR Mamta @9903044494 Required 15 Tech sales agents Required International inbound/outbound agents Walkin interview Immediate joiners needed printer gps chat, antivirus, paypal Cabs / allowance : allowance/Accommodation Meals : no Shift time : 7pm to 4 am Rotational / fixed off Sunday / Saturday will be rotational Salary slab upto 50k Minimum relevant exp 2 year Interview procedure - google meet call with hr than f2f at location

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1.0 - 6.0 years

0 - 0 Lacs

bangalore

On-site

*WE ARE HIRING FOR CUSTOMER SUPPORT AND TECHNICAL SUPPORT COMPANY NAME :- SOLIS HR SOLUTIONS JOB LOCATION :- INDIRANAGAR QUALIFICATION :- 12TH OR GRADUATION EXPERIENCE :- FRESHER' S AND EXPERIENCE * SALARY -20K TO 45K ( BASED ON EXPERIENCE) INTERVIEW MODE :- WALKIN AND VIRTUAL INTERESTED CANDIDATE CAN SHARE THE RESUME ON BELOW MENTIONED CONTACT DETAIL REGARDS Falguni 9008150269 *Kiranmayee@solishr.in INTERVIEW LOCATION https://maps.app.goo.gl/wcaCUwLwy19RCNDc6

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1.0 - 3.0 years

1 - 3 Lacs

Pune, Maharashtra, India

On-site

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives Role: IT Support - Other Industry Type: Medical Services / Hospital Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate PG: Any Postgraduate

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1.0 - 5.0 years

1 - 5 Lacs

Noida, Uttar Pradesh, India

On-site

Description and Requirements Role & responsibilities Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Escalates appropriate technical issues to upper-level technical support when needed. Preferred candidate profile 1-5 years of experience in International Technical Support (Voice) Excellent communication skills Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues Should be comfortable working in 24*7 Working Environment Graduation not required Rotational shifts & Rotational week offs Perks and benefits Medicare Facilities. Salary upto 5 Lpa. Both side cab facilities. Additional Job Description Looking for individuals with 1 yr of Technical Support Experience in BPO Industry.

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3.0 - 4.0 years

3 - 7 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a skilled IT Technical Support Analyst to join our team. The ideal candidate will be responsible for providing expert technical knowledge to maintain endpoint devices and applications. This role focuses on solving and troubleshooting technical issues in end-user support, managing the resolution process, and ensuring a high level of customer satisfaction. You will be a key player in a global support environment, providing assistance via phone and chat. Main Responsibilities & Tasks Answer, evaluate, and prioritize incoming requests for assistance from users experiencing technical problems via telephone, voicemail, email, and chat. Respond to technical issues as they arise, escalating to appropriate parties when necessary and ensuring timely resolution. Work closely with other Infrastructure and Operations teams to resolve complex customer issues. Maintain staffing levels to ensure peak performance across various time zones and global regions. Recognize trends in support tickets and proactively alert upper management of potential major incidents. Keep 1st level support agents informed of the latest knowledge articles and technologies. Qualifications Proven experience handling phone- and chat-based IT support in a fast-paced environment. Familiarity and experience using an ITSM (IT Service Management) tool , preferably ServiceNow . An ITIL Foundation certification is preferred. Skills Excellent call handling and customer service skills. Effective written and verbal communication skills in English. Strong skills in Microsoft Office Suite ( Excel, Word, PowerPoint ). The ability to analyze ticket trends and identify potential major incidents. Willingness to work in shifts to support a global user base. A proactive and results-oriented approach to problem-solving.

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2.0 - 5.0 years

2 - 5 Lacs

Bengaluru, Karnataka, India

On-site

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Exp: 2yrs to 5yrs Location - Bangalore Technical Requirement: Key Responsibilities: We are seeking a skilled IT System Support Analyst to join our dynamic team. The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.. Required Skills: Provide technical support and troubleshooting for internally developed software applications and vendor software packages. Monitor system performance and ensure the availability and reliability of software applications. Collaborate with development teams to resolve software issues and implement updates or patches. Manage software installations, configurations, and upgrades. Document support processes, procedures, and troubleshooting steps. Assist in the evaluation and selection of new software solutions to meet business needs. Conduct training sessions for end-users to ensure effective use of software applications. Maintain strong relationships with software vendors to ensure timely support and updates. Participate in the development and implementation of IT policies and procedures. Stay current with industry trends and emerging technologies to provide innovative support solutions. Required Qualification: Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience). At least 2 years of proven experience as an IT System Support Analyst or similar role. Skilled in supporting internally developed software Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment. Skilled in troubleshooting and resolving software issues. Skilled in database management and query languages (e.g., SQL). Experience implementing cybersecurity best practices in application support. Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT) Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity. Excellent business analysis, problem-solving, and analytical skills, and attention to detail. Excellent communication and interpersonal skills, as well as being customer service-oriented. Preferred Qualification: Experience with ITIL or other IT service management frameworks. Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation. Knowledge of cloud platforms (e.g., Microsoft Azure, AWS). Familiarity with low code platforms (e.g., Power Platform)

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3.0 - 8.0 years

2 - 7 Lacs

Gurgaon, Haryana, India

On-site

Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is Microsoft onsite only. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.

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3.0 - 7.0 years

4 - 10 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a proactive Sales Development Specialist to drive revenue growth for defined strategic products within an assigned territory. The ideal candidate will be responsible for actively managing accounts, building strong customer relationships, and using technical expertise to successfully implement new products into the market. This role requires a focus on early seeding activities and a strong collaboration with Account Management and Application Specialists. The active use of a CRM system like SFDC is essential for managing sales activities and achieving targets. Main Responsibilities & Tasks Initiate and manage the full sales process, from lead generation to after-sales, in close alignment with Account Managers. Actively use SFDC to manage and document leads, opportunities, and all customer interactions, ensuring the CRM is always up to date. Analyze SFDC data for assigned customers to identify trends, generate customer insights, and track sales performance. Develop and achieve product targets with a clear focus on seeding and finding new opportunities at customer sites. Provide technical and commercial support to Account Managers and customers on relevant products and processes. Manage the short, mid, and long-term opportunity funnel and account portfolio to support product and market goals. Identify, implement, and execute appropriate action plans to develop the business for strategic products. Qualifications Academic degree in life sciences or engineering . A higher level of education is beneficial. Proven field sales experience , preferably with a background in laboratory or process-based environments. Experience in selling capital instrumentation and/or selling consumables to clients is a plus. Skills Hands-on knowledge and proactive usage of SFDC and other CRM tools . Relevant technical knowledge and extensive industry knowledge (e.g., Biotech, Pharma). Result-oriented and highly motivated. Capable of providing outstanding customer service. Excellent communication skills . The ability to manage complex issues using innovation and process.

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3.0 - 7.0 years

4 - 10 Lacs

Delhi, India

On-site

We are seeking a proactive Sales Development Specialist to drive revenue growth for defined strategic products within an assigned territory. The ideal candidate will be responsible for actively managing accounts, building strong customer relationships, and using technical expertise to successfully implement new products into the market. This role requires a focus on early seeding activities and a strong collaboration with Account Management and Application Specialists. The active use of a CRM system like SFDC is essential for managing sales activities and achieving targets. Main Responsibilities & Tasks Initiate and manage the full sales process, from lead generation to after-sales, in close alignment with Account Managers. Actively use SFDC to manage and document leads, opportunities, and all customer interactions, ensuring the CRM is always up to date. Analyze SFDC data for assigned customers to identify trends, generate customer insights, and track sales performance. Develop and achieve product targets with a clear focus on seeding and finding new opportunities at customer sites. Provide technical and commercial support to Account Managers and customers on relevant products and processes. Manage the short, mid, and long-term opportunity funnel and account portfolio to support product and market goals. Identify, implement, and execute appropriate action plans to develop the business for strategic products. Qualifications Academic degree in life sciences or engineering . A higher level of education is beneficial. Proven field sales experience , preferably with a background in laboratory or process-based environments. Experience in selling capital instrumentation and/or selling consumables to clients is a plus. Skills Hands-on knowledge and proactive usage of SFDC and other CRM tools . Relevant technical knowledge and extensive industry knowledge (e.g., Biotech, Pharma). Result-oriented and highly motivated. Capable of providing outstanding customer service. Excellent communication skills . The ability to manage complex issues using innovation and process.

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3.0 - 7.0 years

4 - 10 Lacs

Kolkata, West Bengal, India

On-site

We are seeking a proactive Sales Development Specialist to drive revenue growth for defined strategic products within an assigned territory. The ideal candidate will be responsible for actively managing accounts, building strong customer relationships, and using technical expertise to successfully implement new products into the market. This role requires a focus on early seeding activities and a strong collaboration with Account Management and Application Specialists. The active use of a CRM system like SFDC is essential for managing sales activities and achieving targets. Main Responsibilities & Tasks Initiate and manage the full sales process, from lead generation to after-sales, in close alignment with Account Managers. Actively use SFDC to manage and document leads, opportunities, and all customer interactions, ensuring the CRM is always up to date. Analyze SFDC data for assigned customers to identify trends, generate customer insights, and track sales performance. Develop and achieve product targets with a clear focus on seeding and finding new opportunities at customer sites. Provide technical and commercial support to Account Managers and customers on relevant products and processes. Manage the short, mid, and long-term opportunity funnel and account portfolio to support product and market goals. Identify, implement, and execute appropriate action plans to develop the business for strategic products. Qualifications Academic degree in life sciences or engineering . A higher level of education is beneficial. Proven field sales experience , preferably with a background in laboratory or process-based environments. Experience in selling capital instrumentation and/or selling consumables to clients is a plus. Skills Hands-on knowledge and proactive usage of SFDC and other CRM tools . Relevant technical knowledge and extensive industry knowledge (e.g., Biotech, Pharma). Result-oriented and highly motivated. Capable of providing outstanding customer service. Excellent communication skills . The ability to manage complex issues using innovation and process.

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1.0 - 5.0 years

0 - 0 Lacs

noida, delhi, gurugram

On-site

Role & Responsibilities: Technical Sales Expert (US Customers) Technical Sales Executive , US Printer Tech Sales , Inbound Process Technical Sales/ Inbound Printer PPC calls/Technical Support Daily/Monthly Incentives salary up to 50 k+Unlimited Incentives DELHI NCR call/what's app Nandini Parashar 9773634524

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2.0 - 4.0 years

0 Lacs

Delhi, India

Remote

Join a Market Pioneer in GOS We&aposre leading the way in Gas Odorization & Chemical Injection Skids now hiring Service Engineers (Commissioning & Maintenance) Job Responsibilities: Installation and commissioning of gas odorization systems, chemical injection skids, and related equipment. Perform routine maintenance, troubleshooting, and breakdown services. Provide on-site and remote technical support to clients. Document service reports and maintain service logs accurately. Coordinate with internal teams for spare parts and engineering support. Conduct system health checks during AMC visits and ensure customer satisfaction. Train client personnel on equipment usage and basic troubleshooting. Key Requirements: Diploma / B.E. / Instrumentation / Electrical Engineering / Mech. Min 2 years of experience in service/field engineering roles, preferably in oil & gas or industrial equipment sectors. Willingness to travel frequently for site service across India. Strong analytical and problem-solving skills. Good communication and customer interaction ability. Knowledge of safety protocols while working on industrial sites. How to Apply : Send your CV to [HIDDEN TEXT] Mail Subject : Service Engineer, Delhi or Interested candidates can apply through the link below and start their journey with Varicon. Show more Show less

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0.0 years

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Hyderabad, Telangana, India

On-site

Company Description Hyderabad Institute of Technology and Management (HITAM) is an autonomous higher education institution with NAAC A+ and NBA accreditation. HITAM is ranked 13th in the Times of India rankings for Best Engineering Colleges in Telangana and has an AAA rating in Careers 360 Rankings. The institution is known for its project-based approach and experiential learning, offering hands-on projects from the first year onwards. HITAM maintains active industry and academic partnerships while ensuring excellent placement records. The institute is also noted for its innovation rankings and awards. Role Description This is a full-time on-site role for a Professor/Associate/Assistant Professor in the Computer Science Engineering domain at HITAM, located in Hyderabad. The role involves teaching undergraduate and postgraduate students, developing curriculum, conducting research, mentoring students, and participating in departmental activities and committees. The faculty member will also engage in hands-on projects, industry collaborations, and contribute to the development of innovative teaching methods. Qualifications Technical skills in Programming and Troubleshooting Strong Computer Literacy and Technical Support skills Excellent Communication skills Ability to mentor and guide students PhD in Computer Science Engineering or related field Prior teaching experience in higher education is an advantage Active involvement in research and publications Experience with industry-academic collaborations Show more Show less

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0.0 years

0 Lacs

Delhi, India

On-site

Company Description RxMen is India&aposs first holistic platform dedicated to resolving sexual issues for men. It offers sexuality education and access to top sexologists from India and the USA. RxMen features India&aposs only virtual sexologist, DR. Quro, available 24/7 to help individuals understand and address their sexual health concerns. With RxMen, tackling sexual issues is made simpler and more approachable. Role Description This is a full-time on-site role for a Customer Support Intern, located in West Delhi. The Customer Support Intern will handle day-to-day tasks such as responding to customer inquiries, providing technical support, ensuring customer satisfaction, and assisting with problem-solving. Additionally, the intern will be expected to maintain a professional and empathetic approach while interacting with customers. Qualifications Customer Support and Customer Satisfaction skills Strong Interpersonal and Analytical Skills Technical Support experience Excellent communication skills, both written and verbal Ability to work effectively on-site in a fast-paced environment Currently pursuing or recent graduate in any relevant field Previous experience in customer service or support is a plus Show more Show less

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0.0 years

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Bengaluru, Karnataka, India

On-site

Company Description Bergen Systems Pvt Ltd, located in Bengaluru, provides robust, innovative, and durable solutions for the electronics industry in India. With a wide range of PCB Assembly Equipment, Wire Processing Equipment & Semiconductor Packaging Equipment, Bergen Systems is a key supplier for industry majors in India. For over three decades, Bergen Systems has been setting standards for industrial solutions in India with innovative designs, high durability, and cost-effectiveness. Role Description This is a full-time on-site role for a Customer Support Engineer at Bergen Systems Pvt Ltd in Bengaluru. The Customer Support Engineer will be responsible for conducting machine installation, providing customer support, troubleshooting technical issues, and offering field service support on-site for the machinery which we supply. Qualifications Customer Support, Technical Support, and Field Service skills - for machinery Strong troubleshooting and communication skills Ability to work effectively on-site and interact with clients Experience in machinery - PLC, drives, sensors, motors, automation Degree in Engineering or relevant field is preferred Certifications in customer support or technical fields are a plus A background in PCB Assembly segment would be preferable - experience on SMT machines. Show more Show less

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Technical Support Leader for Plant Controller & Automation at Armstrong in Bangalore, India, your primary responsibility will be to provide technical support for presales solution validation, commissioning, and warranty service support. You will be working across India and South Asia to ensure the smooth functioning of automation and plant optimization controls for Armstrong products. Your expertise and guidance will play a crucial role in ensuring the efficiency and effectiveness of our automation solutions. Join us in our mission to deliver top-notch technical support and drive innovation in plant control and automation technologies.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be working with Riddhi Machine Tool Technology, a company founded by two experienced Mechanical Engineers with a background of over 20 years in the Machine tool, Cutting tool, and Automotive industries. The company focuses on bringing global technological expertise to various customer segments by offering high precision Solid carbide cutting tools, PCD special tools, and services such as technical advice, project management, application engineering, technical support, on-site installation support, and customer training. As a full-time Sales and Application Engineer - Metal Cutting Tools, you will have responsibilities at two locations, one in Bangalore and the other in Pune. Your role will involve sales engineering activities, providing technical support to customers, managing customer relations, offering application engineering solutions, supporting on-site installations, and driving sales. To excel in this position, you should possess Sales Engineering and Sales skills, Technical Support and Application Engineering skills, Strong Communication and Customer Service skills. It is essential to have the ability to work on-site in Bengaluru. A degree or diploma in Mechanical Engineering or a related field is required, with experience in the metal cutting tools industry being a valuable asset. Proven experience in managing customer relationships and supporting technical installations will be advantageous for this role.,

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0.0 - 4.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Service Engineer at our company, your primary responsibility will be to conduct site visits for diagnosing and repairing complex electronic and electrical equipment. You will also provide technical support to customers, install and configure our products as per their specifications, and conduct training sessions for them. The role will involve both onsite and offsite PCB service. To excel in this role, you should hold a Bachelor's degree in either Electronics and Communication Engineering (ECE) or Electrical and Electronics Engineering (EEE). Additionally, you must be willing to travel extensively within India and abroad. In return, we offer a range of benefits including Provident Fund (PF), Employee State Insurance (ESIC), bonuses, travel and other allowances, as well as insurance coverage. This is a full-time position with additional benefits such as commuter assistance, health insurance, and Provident Fund. The ideal candidate should be willing to commute or relocate to Coimbatore, Tamil Nadu, and have a willingness to travel up to 75%. If you are passionate about providing excellent service and are excited to work in a dynamic environment, we would love to have you join our team.,

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2.0 - 6.0 years

0 Lacs

tamil nadu

On-site

The role of Field Services Engineer at our company is a full-time, on-site position based in Coimbatore North. As a Field Services Engineer, you will be responsible for conducting various field service tasks, including troubleshooting, providing technical support, and performing preventive maintenance. A key aspect of this role is to engage regularly with customers to ensure their satisfaction and the efficient functioning of equipment. To excel in this position, you should possess strong Field Service and Troubleshooting skills, along with Technical Support and Preventive Maintenance expertise. Customer Service skills are also important as you will be interacting with clients on a regular basis. Additionally, we are looking for individuals with exceptional problem-solving abilities, keen attention to detail, and outstanding communication and interpersonal skills. Candidates with relevant certifications or degrees in engineering or a related field will be preferred. Prior experience in the technology or healthcare industry would be advantageous but is not mandatory. If you are a proactive and detail-oriented individual with a passion for delivering top-notch field service solutions, we encourage you to apply for this exciting opportunity.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Job Description As a US IT Staffing Consultant Bench Sales at ConglomerateIT India, you will be responsible for identifying and marketing candidates for IT consulting roles, maintaining client relationships, and providing technical support. Your role will be based in Hyderabad and will involve engaging in analytical tasks to evaluate and fulfill client requirements. Punctuality, professional communication, and effective negotiation skills are essential for ensuring successful candidate placements. To excel in this role, you should have experience in IT Consulting and Information Technology, possess strong analytical skills, and demonstrate consulting expertise. Technical support capabilities, along with excellent written and verbal communication skills, are crucial for effective performance. The ability to work collaboratively in a fast-paced environment is key. While a Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, experience in the staffing industry would be advantageous. Join our team at ConglomerateIT India and contribute to our mission of providing optimal IT solutions that enhance productivity and support ambitious goals. Your role will involve proactive management, smooth integration, and implementing robust security measures to meet client needs. If you are passionate about leveraging technology to drive business growth and innovation, we look forward to welcoming you to our dynamic and customer-centric team.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a dedicated team member, your primary responsibilities will include reviewing order indents to ensure accuracy and liaising with internal departments such as Technical Support to Sales (TSS) and Contract Management (CM) for indent and QCP corrections. You will play a crucial role in internal kick-off meetings by providing technical insights and addressing any technical issues that may arise. You will be responsible for reviewing and approving Pump Quality Control Plans (QCPs) submitted by TSS and CM functions promptly, within one working day. It will be your duty to verify the correctness of the Inspection class during the review process. Additionally, you will prepare and release error-free pump part lists in SAP for both standard and project pumps within specified timelines, ensuring the accuracy of technical supplements and implementing any part list changes based on revised indents and QCPs received during project execution. Creating manufacturing drawings and assembly check drawings for API and Non-API pumps will be part of your routine tasks. You will also need to revise and archive manufacturing drawings according to the defined procedure. Collaborating with the 3D modeling team by providing necessary 2D drawings and dimensional inputs, as well as participating in model checks, will be essential for generating accurate 3D models. Your role will involve resolving technical issues encountered during Assembly & Testing and on-site operations. You may need to conduct site visits in consultation with Supreme Serv and Claim Management teams to analyze critical issues and coordinate with KSB Tech and other internal functions to devise suitable solutions. Implementing order-specific development activities and analyses in coordination with KSB Tech through offer permits will also be part of your responsibilities, along with collaborating with the Nuclear Engineering team for modeling and analysis purposes. Creating pattern layout drawings and requisitions for new parts, as well as maintaining all documents in the PM&PS library, will be crucial tasks. Your active involvement in standardization efforts aimed at minimizing plant inventory by streamlining pump components across various models will be highly valued.,

Posted 6 days ago

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