39437 Technical Support Jobs - Page 36

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve a...

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Responsibilities: Handle inbound/outbound calls for UK customer...

Dear Candidate, Job location: Hyderabad Exp: 0-4 year Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex technical issues to non-technical users in an u...

Responsibilities: * Manage service delivery & customer success * Ensure technical expertise & customer satisfaction * Collaborate with cross-functional teams on projects * Monitor performance metrics & optimize processes Provident fund

Key Responsibilities: Handle inbound/outbound customer calls related to telecom services (billing, network issues, plan upgrades, SIM/number-related support, etc.). Diagnose and troubleshoot network, broadband, and mobile service issues for UK customers. Provide accurate information about telecom plans, packages, and offers. Raise service tickets, escalate technical issues, and coordinate with backend teams. Ensure compliance with UK telecom regulations and company policies. Maintain high-quality call standards, including empathy, clarity, and solution-focused communication. Meet KPIs such as AHT, FCR, QA scores, and customer satisfaction metrics. Document all interactions in CRM tools with ...

SUMMARY Max CTC : 21,330 Work Timings : US Shift/ Night Shift Contract Duration : 6 months Work location : CDC 5,Shollinganallur Important Pointers Candidate should be flexible to WFO Should be comfortable in International Voice Process. English communication should be excellent. Retention Bonus will be paid as follows 3months 5,000 3+6months -10,000 3+6+6months 10,000 Requirements Any Non Technical Graduates with Good communication skill Eligible. No PG and BE / BTECH Graduate is Eligible Should be able to Speak & Write good English with proper punctuation & grammar. Benefits PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

Designation - Technical Process Specialist Min 2+ Yr Experience Into Technical Support International Voice Any Graduate Loc - pune Immediate joiners only WFO| Night shifts No absconded cases Both Way Cab Contact - Kamal 9799580331

We are looking for a skilled A/V Technician to join our team in the hospitality industry. The ideal candidate will have experience working with audio and visual equipment, ensuring seamless operations and high-quality output. Roles and Responsibility Set up and operate audio and visual equipment for events and meetings. Conduct regular maintenance and repairs of equipment to prevent downtime. Troubleshoot technical issues and provide solutions to ensure smooth operation. Collaborate with other teams to plan and execute events and meetings. Ensure compliance with safety protocols and regulations. Provide excellent customer service to clients and guests. Job Requirements Experience working wit...

IT Security Executives with 3 years of experiences in responsible for troubleshooting,providing technical support,Network administration,IT Security operation,IT Policy & Procedures & ensuring the companies Information System asset are well protected Required Candidate profile Knowledge of Cybersecurity best practices & implementation Relevant Certifications of CISSP or CISM Responsible for Group Wide Security Security Incident Management & aware of Security Tool Evaluation

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Company Profile Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first...

We are hiring a Software Support Executive to join our IT Department and provide dedicated hospital IT support at Trinity Super Speciality Eye Hospital, Palakkad, Kerala. The role involves managing hospital information systems, troubleshooting software issues, ensuring smooth integration of IT solutions, and assisting staff with technical support. The ideal candidate will have 3+ years of IT experience, strong problem-solving skills, and the ability to train users on hospital software applications. Prior experience in healthcare IT or exposure to clinical systems will be a strong advantage. Candidates should be detail-oriented, proactive, and capable of working in a fast-paced hospital envir...

This Position reports to: Associate Project Manager Your role and responsibilities In this role, you will have the opportunity to act as a design authority for an engineering discipline with low to medium complexity. Each day, you will complete assignments on small projects or portions of larger projects in a cost-effective manner. You will also showcase your expertise by applying basic design thinking/design for excellence concepts in projects. The work model for the role is: #Li_onsiteThis role is contributing to the Robotics & Discrete Automation in Bangalore, India.You will be mainly accountable for: Design, develop, and integrate robotic systems (SCARA, 6-axis, cobots) into FATP and ele...

This Position reports to: Senior Engineering ManagerYour role and responsibilities In this role, you will have the opportunity to design and execute DCS engineering activities in service projects with low to medium complexity, according to Standard work instructions, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. This role is contributing to Process Automation business for Energy Industries division based in Bangalore, India. You will be mainly accountable for: Evaluate, selects and applies standard techniques and procedures to perform Engineering assignments in projects. Assists in preparing proposal/presentation of service engineering projec...

Job Title: Service Desk Engineer Experience: 3-6 Years Location: Hyderabad, India OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead ServiceDesk Manager or IT Operations manager based on your experience, skillset, and performance. Responsibilities: Being part of the team to address Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment. Provide L1 and L2 technical guidance in activities associated with identification, prioritization...

Role & responsibilities Technical Support Provide first-level support for Microsoft Office tools (Excel, Word, PowerPoint), Microsoft SQL Server, networking, and internet-related issues. Assist clients with troubleshooting, configuration, and basic database queries. Document technical issues and resolutions in support logs. Collaborate with internal teams to escalate and resolve complex problems. Customer Relationship Management Build and maintain strong relationships with clients through regular communication and support. Understand client needs and provide tailored technical solutions. Conduct onboarding and training sessions for new users. Maintain accurate records in CRM systems and ensu...

We are hiring for HP NA (HEWLETT-PACKARD NORTH AMERICA) VOICE CUSTOMER SERVICE PROCESS Thane Location 24*7 rotational shifts 5 days working, 2 rotational week-offs Job summary- Customer service related to technical troubleshooting of HP systems Eligibility criteria- HSC/Graduate with minimum 6 months customer service experience or above Comms skill - C2 or C1 Rounds of interview- HR round - Amcat - Floor ops CTC - 28k in hand (on basis of profile) Thank You Shubham Gupta Recruiter linkedin.com/in/shubham-gupta-5a8623219 rec@cyitechsearch.com Mobile:: 8542941904

Required Skills: Should have minimum 1 year of experience in International Technical voice process Should have Excellent communication Respond to and resolve IT support tickets via phone and chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Rotational Shift & Rotational week-off Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply Only male candidates can apply** Immediate joiners preferred** If you are Interested, please share ...

Description We are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, demonstrating a commitment to providing exceptional support and driving customer satisfaction. Responsibilities Manage and resolve customer inquiries via phone, email, and chat. Provide detailed product information and technical support. Handle complaints and provide appropriate solutions in a timely manner. Document customer interactions in the CRM system. Collaborate with other departments to improve customer satisfaction. Identify and escalate priority issues to the management team. Analyze customer feedback and suggest i...

Software Support will be responsible to provide technical assistance, troubleshooting, for Java-based apps systems. Involves diagnosing software issues, ensuring smooth performance, coordinating with development teams to resolve technical problems.

Role & responsibilities Prepare and submit sales quotations for the domestic market in coordination with the front-end sales team. Liaise with engineering, production, and finance teams to assess technical and commercial feasibility of offers. Provide technical assistance and product knowledge to the front-end sales team and customers. Book customer orders in the system and issue order confirmation documents. Conduct thorough contract reviews of booked orders before escalation to the line manager. Input order details into the Document Management System (DMS) and initiate GAD (General Arrangement Drawing) and QAP (Quality Assurance Plan) requests. Conduct client meetings and deliver product p...

Bachelor’s degree in Business, IT, or a related field (Master’s preferred). Minimum 2–8 years of experience in Customer Success, Account Management, Client Services, preferably in SaaS/Enterprise software. Excellent verbal and written communication

Job Summary Synechron is seeking a skilled and experienced VisionPLUS Developer to join our team. The primary purpose of this role is to design, develop, and support VisionPLUS-based solutions within the financial services domain. The successful candidate will contribute to delivering robust, scalable, and efficient banking technology solutions, ensuring seamless operation and resolution of issues across various VisionPLUS modules. This role plays a vital part in supporting our clients digital transformation initiatives and maintaining the stability of critical banking systems. Software Requirements Required: VisionPLUS Modules (CMS Posting, CDM) with substantial hands-on experience Mainfram...

Overall Responsibilities: Lead a team of Angular developers in delivering high-quality, scalable software solutions Collaborate with cross-functional teams to understand business requirements and ensure that projects are delivered on time and within budget Mentor and train junior developers, guiding their technical and professional growth Stay current on new Angular development technologies and methodologies, sharing best practices with the team Skills & Experience: Extensive experience with Angular, TypeScript, and related web development technologies Proven experience leading a team of developers in delivering large-scale software solutions Strong knowledge of software development methodol...