Skill required: Network Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for May represent the team and actively help in the preparation of documents to support tenders for contracts Clean order validation of customer requirements to ensure smooth provisioning Allocated work by the Inbox Manager and then plans and manages own workload in line with team performance targets and customer satisfaction Liaises with various other departments including pre sales, product management, customer services and sales teams to ensure accurate data capture and provisioning Raises all orders and MACD requests onto the various CRM systems to ensure order completion is in line with SLA and accurate billing Proactively keeps the customer updated at all key stages of the order cycles May attend and actively contributes to customer service reviews to build and strengthen relationships Adhere to all documented processes & procedures Manage ad hoc projects and undertake additional tasks and responsibilities to ensure timely service deliveryAccurate records will be maintained to ensure MACD change requests can be completed in a timely manner, thus ensuring maintenance of a green order book and quality of service May work on multiple orders at once Supports both Consumer & Business accounts across the business Supports customers with contracts for multiple solutions across multiple 3rd party suppliers Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Bachelor’s degree in a technical field: Computer Science, Engineering, or similar Experience working in an external customer facing technical support role Experience troubleshooting complex technical issues Excellent written and verbal communication skills in English Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc. Experience working with Linux Ability to work in a dynamic, high pressure customer facing environment Ability to manage and prioritize numerous customer issues simultaneously. Additional Skills Considered a Plus Experience with Docker and Kubernetes Experience with ELK stack Experience working with Telecommunication Providers Experience with scripting: Ansible, Bash, Python

The Senior Professional, Platform Engineering job designs, develops and maintains digital technology infrastructure to support information technology applications and services. With minimal supervision, this job collaborates with cross functional teams to define, design and implement new features to meet user needs and business goals, and upgrade existing platforms to improve performance and functionality through writing clean, efficient and scalable code and troubleshooting and debugging complex issues. This job also participates in code reviews to maintain high code quality and share knowledge with platform engineering team members. Key Accountabilities SOFTWARE DEVELOPMENT: Designs and develops high quality software solutions by writing clean, maintainable and efficient codes. AUTOMATION: Leads the application of internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases. COLLABORATION: Partners with cross functional team of product managers, designers and other engineers to gather complex requirements and deliver solutions that meet business needs. TESTING DEBUGGING: Writes and maintains complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software, applying test driven development as needed. CONTINUOUS IMPROVEMENT: Recommends options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability. DOCUMENTATION: Creates and maintains comprehensive documentation for complex software applications, deployment processes and system configurations. TECHNICAL SUPPORT: Provides technical support and troubleshooting for complex issues with deployed applications to ensure minimal downtime and fast resolution. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. Your typical day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the application meets the required standards and functions effectively. You will engage in problem-solving activities, contributing to the overall development process and ensuring that the applications are robust and user-friendly. Your role will also require you to stay updated with the latest technologies and methodologies to enhance the quality of the software being developed. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years of full time education is required. Qualification 15 years of full time education

Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: SW/App/Cloud Tech Support Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation. What are we looking for Automation Anywhere and Uipath RPA toolAutomation in Application MaintenanceProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersMicrosoft Power AutomateUnderstanding of RPA Life CycleUnderstanding of RPA documentation (BRD, PDD, SDD, Run Book, etc.)Experience of Automation Anywhere issue Troubleshooting And /OR RPA SupportKnowledge of UiPath / AAGood and Hands-on in core .NET concepts and OOPs Programming.Good and Hands-on in Excel Macros.Good Written and Verbal communicationBasic understanding of SQL server & scripting. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality results. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Mentor junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Knowledge of backup and recovery strategies for SAP systems. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Mumbai office.- A 15 years of full time education is required. Qualification 15 years of full time education

Skill required: Sales Support - Sales Enablement Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 8 to 10 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity." What are we looking for """- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Proven experience in partner enablement, sales training, or related field- Strong understanding of sales methodologies and best practices- Excellent communication, presentation, and facilitation skills- Ability to build strong relationships and manage partner expectations- Project management skills to develop and execute training plans- Proficiency in learning management systems (LMS) and training delivery tools- Experience working cross-functionally with sales, marketing, and product teams- Bachelor s degree in business, marketing, or a related field """"- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Proven experience in partner enablement, sales training, or related field- Strong understanding of sales methodologies and best practices- Excellent communication, presentation, and facilitation skills- Ability to build strong relationships and manage partner expectations- Project management skills to develop and execute training plans- Proficiency in learning management systems (LMS) and training delivery tools- Experience working cross-functionally with sales, marketing, and product teams- Bachelor s degree in business, marketing, or a related field """ Roles and Responsibilities: """A Partner Enablement Team Lead is responsible for developing and executing a comprehensive strategy to equip and empower external partners with the knowledge, skills, and tools necessary to effectively sell and implement a company s products or services, ensuring successful partner relationships and driving overall business growth by overseeing the partner enablement team and collaborating closely with cross-functional departments. Key Responsibilities:Strategy Development:Assess partner needs and identify training gaps to design a strategic partner enablement plan aligned with company goals. Develop comprehensive partner training curriculum, including product knowledge, sales processes, and best practices. Create a robust partner onboarding process to quickly familiarize new partners with the company and its offerings. Training Delivery:Lead the development and delivery of engaging partner training programs, including online modules, in-person workshops, and webinars. Manage the creation of training materials, such as presentations, manuals, and eLearning content. Facilitate training sessions for partners at various levels, from sales representatives to technical support teams. Performance Measurement and Coaching:Track partner performance metrics to identify areas for improvement and adjust training programs accordingly. Provide ongoing coaching and support to partners to enhance their selling capabilities and address challenges. Conduct regular partner reviews to assess their understanding and application of product knowledge. Partner Relationship Management:Build strong relationships with key partner stakeholders to understand their needs and concerns. Collaborate with cross-functional teams (sales, marketing, product) to ensure alignment and seamless partner experience. Proactively identify and address partner issues to maintain positive relationships. Team Leadership:Lead and manage a team of partner enablement specialists, assigning tasks and providing guidance. Foster a culture of continuous improvement within the partner enablement team. Develop and implement performance metrics for the partner enablement team. """ Qualification Any Graduation

Skill required: Tech for Operations - ServiceNow Tools Administration Designation: SW/App/Cloud Tech Support Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe ServiceNow team is responsible for the administration of users, groups, roles, security groups, & global reports associated with ServiceNow. They are focused on building and maintaining service catalogs and client scripts. In addition, they monitor the software and server performance statistics and developing clear and concise technical/process documentation. Being familiar with all the modules of IT Service Management suite (Incident Management, Change Management, Problem Management, Service Request Management) is an added advantage. The team will work with clients with ServiceNow development Best-Practices Advice and assist in their implementation. The team will be responsible for conducting technical analysis, perform design documentation, develop user stories, perform ServiceNow Application Configuration, Custom Code, develop and modify ServiceNow workflows, forms, lists, business rules, UI components, etc. They also work on the integration between ServiceNow and other systems. What are we looking for ServiceNow Portal DevelopmentServiceNow Tools AdministrationAdaptable and flexibleAbility to establish strong client relationshipAbility to work well in a teamAbility to handle disputesIncident Management Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation

[{"Salary":null , "Remote_Job":false , "Posting_Title":"C# Developer" , "Is_Locked":false , "City":"Bangalore" , "Industry":"Technology" , "Job_Description":" Job Overview: We are seeking a highly motivated and dynamic junior to mid-level developer to join our team. The ideal candidate will have strong technical skills in C# and SQL, along with excellent communication and problem-solving abilities. You will work in a collaborative environment to develop, enhance, and maintain systems, contributing to the success of our projects. Key Responsibilities:. Develop, test, and maintain applications using C# and SQL. Work closely with team members to gather and analyze requirements. Participate in system design, coding, testing, and implementation processes. Troubleshoot and resolve application issues as they arise. Collaborate with various teams to ensure project success. Stay up to date with emerging technologies and best practices. Provide technical support and assist with system enhancements. Required Skills: Proficiency in C# and SQL. Strong problem-solving skills and ability to think analytically. Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment and manage multiple priorities. Strong teamwork and interpersonal skills. Preferred Qualifications: Bachelor\u2019s degree in Computer Science, Information Technology, or related field. Experience in the financial services industry is a plus. Knowledge of Agile development methodologies.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :The Senior Manager - ServiceNow Developer will be responsible for leading the development, implementation, and management of ServiceNow solutions. This position involves overseeing complex projects, driving strategic initiatives, and managing a team of developers to ensure high-quality solutions that align with business goals. Roles & Responsibilities:Leadership and Strategy:oLead the development and implementation of ServiceNow solutions aligned with organizational objectives.oCollaborate with stakeholders to gather and prioritize business requirements, converting them into actionable ServiceNow solutions.oCreate and drive the roadmap for ServiceNow capabilities, focusing on continuous improvement and innovation.Development and Customization:oDesign, develop, and implement ServiceNow applications, modules, and workflows.oCustomize ServiceNow to meet business requirements using scripting, configuration, and integrations.oEnsure scalability, reliability, and security of the ServiceNow solutions.Team Management:oLead and mentor a team of ServiceNow developers, promoting a collaborative and innovative work environment.oOversee project timelines, resource allocation, and deliverables for successful project execution.oProvide technical guidance and best practices to the team.Process Optimization:oIdentify and implement process improvements and automation using ServiceNow features.oIntegrate ServiceNow with other enterprise systems to streamline workflows.oMaintain thorough documentation of configurations, customizations, and workflows.Governance and Compliance:oEnsure compliance with organizational policies and industry standards.oImplement governance practices for ServiceNow development and use. Professional & Technical Skills: Bachelors degree in computer science, IT, or related field; advanced degree preferred.9+ years of experience in ServiceNow development and administration, including at least 3+ years in a leadership role.Expertise in ServiceNow modules like ITSM, ITOM, HRSD, or SecOps.Proficiency in JavaScript, Glide API, AngularJS, and other scripting languages used in ServiceNow.Experience with ServiceNow integrations using REST/SOAP APIs, MID servers, and third-party tools.ServiceNow certifications (Certified System Administrator, Certified Application Developer) are highly desirable.Strong knowledge of ITIL/ITSM frameworks and Agile methodologies. Additional Information:15 years of full-time education required.Strong leadership, problem-solving, and communication skills.Ability to manage multiple projects and priorities in a fast-paced environment. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT Service Management.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on experience in implementing various IT service management solutions.- Solid grasp of IT infrastructure and network troubleshooting. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Revenue AssuranceExcel AnalyticsAbility to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role Summary Assistant Engineer in the iCRC Water Wastewater Team. Develop wastewater hydraulic models in Infoworks ICM and detailed technical analysis associated with delivering projects for a variety of clients in the public and private sectors. The role would be ideally suited to a person with a passion for working in the field of Hydraulic Modelling. Previous experience in wastewater/gravity network modelling or design is essential. Seeking candidates who are enthusiastic, willing to learn, self-motivated and passionate about delivering quality projects. Responsibilities: Provide technical support on wastewater projects as part of the Canada iCRC project team. Support to development of Feasibility studies and optioneering. Use of network models to analyse Asset Performance. Model-building, Analysis and Design of Wastewater Network using Infoworks ICM. Preparation of Technical Reports and supporting maps in GIS. Undertake your own continuing professional development under guidance from your Line Manager. All employees shall familiarise themselves with our health and safety arrangements and guidance relevant to themselves and their activities and shall meet any specific duties for their role. Key Competencies / Skills: Mandatory Skills A Minimum of 3+ years of experience in wastewater/gravity systems hydraulic modelling, analysis or design . Hydraulics, Hydrology, Sewer Design, Storm Water Drainage, Wastewater, Hydraulic modelling and analysis, Arcgis, MS Office, Technical Writing, Design Analysis Candidate must have a strong understanding of hydrology and hydraulics concepts , preferably with exposure to Canadian Water Industry or any other International Projects. Experience in Master Planning Studies or Sewer Capacity Analysis is mandatory. Experience working with any of the hydrologic and hydraulic modelling softwares like Infoworks ICM, PCSWMM, HEC-HMS, HEC-RAS, SewerGems, ArcGIS or QGIS is mandatory . Good written and verbal communication skills in English are essential. Competent in MS Office. Bottom of Form Desired Skills Data Analysis, performing calculations and report writing Possess the ability to work on own initiative with minimal OR no supervision on technical matters.

Job Posting Technical Support Engineer At Dell Technologies, world-class service doesn t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there s an issue with a customer s product, we ll analyze it, identify the cause, recommend a solution and document the problem. Join us as a Technical Support Engineer 2 on our Product Services team in Bangalore to do the best work of your career and make a profound social impact. What you ll achieve As a Technical Support Engineer, you will resolve Enterprise Server based Complex Technical Issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services. You will Collaboratively Work with L2 / L3 from Hardware and Software (Operating System and SysMan) perspective. You will: Be part of a 24x7 High Complex Customer Facing Technical Team, working out of Bangalore. Work Closely with L2 / L3 to provide Feedback to Engineering Team on the Products supported. Stay updated with the New Enterprise Technology, via constant Trainings and upskill programs. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Bachelor s Degree 2+ Years of experience in Technical Support Role. Commendable work ethics; interpersonal skills; phone etiquette and good learning curve. Strong problem-solving and logical troubleshooting skill Good Understanding of Motherboard Architecture; Hardware Knowledge; RAID Concept and Operating System (Windows / Linux / ESXi). Desirable Requirements Certification with respect to Server, like Server+ / PowerEdge Associate . Certification on Operating System Application closing date: 20 June 2025

1. Main Mission The Software Customer Success Specialist (CSS) plays a central role in ensuring successful onboarding, adoption, and value realization across Schneider Electric s software portfolio (e.g., EcoStruxure Building Operation, Power Monitoring Expert, EcoStruxure Power Operation, Building Activate, Building Data Platform etc). The CSS ensures that customers achieve their expected business outcomes by guiding them through onboarding, usage, and expansion opportunities. This role operates in two distinct modes: Customer-Facing Execution: In countries or regions where Schneider Electric s software offers are newly introduced or still gaining traction, the CSS takes a proactive, hands-on role working directly with customers . Responsibilities include onboarding, success planning, product enablement, and renewal preparation. Enablement and Governance: In more mature regions, the CSS works as an internal enabler , supporting local Customer Success Managers and Sales teams. Responsibilities include building standardized playbooks , providing training , tracking KPIs , and ensuring consistent execution of success motions across countries. Where only a single SE software offer is deployed, the CSS will take on end-to-end CSM responsibilities for that customer. 2. Activities and Areas of Responsibility A. Customer-Facing Execution (Countries with developing offers) Lead software onboarding and adoption programs with direct customer involvement. Facilitate success planning sessions with customers, aligning outcomes to business objectives. Creating Customer Success Plans Deliver product enablement sessions and drive self-sufficiency in software usage. Monitor customer health scores, user engagement, and data trends via platforms like Totango. Identify at-risk customers and implement retention strategies. Actively promote expansion, upsell and cross-sell opportunities by showcasing value across portfolios, underutilized modules or integrated offers. Serve as an escalation point for customer concerns, working with support and product teams. B. Enablement Standardization (Countries where offers are establised) Develop and refine software-specific customer journey maps , onboarding checklists, and playbooks. Conduct regular training and coaching sessions for regional Customer Success Managers, Solution Architects, and Sales teams. Promote best practices in adoption, success planning, usage tracking, and KPI monitoring. Provide internal teams with insights on new software features and their positioning. Analyze adoption patterns and customer feedback to continuously improve success motions. Act as a governance lead to ensure customer success activities are consistently delivered and measured across all regions. 3. Main Interactions Customers : Direct engagement (developing markets), value realization, feedback collection. Local CSSs/ CSMs / Local Sales Teams : Training, playbook handoff, customer health reviews. Software Offer Managers / Product Teams : Feature alignment, feedback loops. Connected Services Hub (CSH) : Leverage remote monitoring and diagnostic capabilities where applicable. CS Operations / IT Teams : Tool adoption (Totango, Tableau), dashboarding, data hygiene. Technical Support Teams : Coordination on software issues or escalations. 4. Key Success Factors Strong expertise in Schneider Electric software offers and their application in buildings/energy environments. Ability to coach and enable others while also leading direct customer execution when needed. Ability to translate technical features into business value for customers Effective at using Customer success and analytics platforms to derive insights and guide actions. Skilled at scaling success strategies across countries while accounting for local nuances. Technically credible with a customer-first, outcome-oriented mindset. 5. Performance Measurement (KPIs) Customer Retention % Expansion opportunities identified Software onboarding and time-to-value metrics Adoption rates and usage growth. % Customer Success Plans created with Customers Customer Health Score Improvement Number of standardized playbooks and training delivered Community Call Engagement Customer satisfaction (NPS) 6. Education and Skills Bachelor s degree in Engineering, Information Systems, or other applicable experience. 4+ years of experience in Customer Success, Inside Sales, Technical Consulting, or training enablement Familiarity with Schneider Electric software (EBO, PME, EPO and other EcoStruxure products preferred). Experience using Totango, Tableau, Salesforce, or equivalent platforms. Exceptional communication skills with the ability to explain technical concepts to diverse audiences. Highly organized, self-driven, and adaptable to working across varied cultural and market contexts.

Technical Support Executive- IT - Reliable Offshore Outsourcing Company in India, Delhi NCR Hit enter to search Case Study Designer Technical Support Executive Job Location: Noida, India Type: Full-Time Experience: 1+Years Job Description: Responsibilities: Provide Technical support and assistance to customers via phone, email or chat. Identify and diagnose technical issues reported by customers. Resolve technical problems in a timely and efficient manner. Assist customers with software installations and upgrades. Document and track customer issues in a ticketing system. Collaborate with other teams to ensure timely resolution of customer issues. Qualifications: Minimum experience of 1 years in a technical support role. Good understanding of computer systems and networks. Excellent problem-solving and communication skills. Ability to explain technical concepts to non-technical users. Strong Customer Service orientation. Patience and empathy when dealing with customer issues. Skills: Knowledge of Windows and Mac OS Excellent verbal and written communication skills. Familiarity with software installation and troubleshooting. Basic understanding of network protocols and configurations Proficiency in using remote support tools

Dalmia Cement Bharat Ltd is looking for Technical Services Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Dalmia Cement Bharat Ltd is looking for Technical Services Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Dalmia Cement Bharat Ltd is looking for Technical Services Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Infinite Computer Solutions India Pvt. Ltd. is looking for Technical Support Specialist to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities: Manage large volumes of incoming emails related to software support. Engage with customers, partners, and internal teams to provide assistance and ensure satisfaction. Diagnose and resolve technical issues by logically deducing root causes and identifying workarounds. Document and analyze product bugs and fixes for Product Management and Engineering teams. Assist with customer product installations as needed. Meet personal Productivity, Efficiency, and Quality metrics. Prioritize and resolve issues with high technical and business impact. Handle customer complaints, provide solutions, and follow up for resolution, including sharing workarounds. Maintain accurate records of customer interactions in Salesforce. Communicate with Product Management and Development Teams using JIRA. Qualifications/ Requirements Technical Requirements: Previous technical support or product support experience. High proficiency in Microsoft Word, Excel, and PowerPoint. Intermediate to advanced proficiency in SQL (MS SQL Server, MySQL, PostgreSQL) for data extraction, troubleshooting, and analysis. Hands-on experience with data analytics and at least one BI or reporting tool . Strong understanding of data modeling, KPIs, and metrics for analysis . Ability to work with data connectors and multiple data sources . Familiarity with dashboarding, visualizations, and trend analysis . Ability to extract meaningful information from customer interactions to diagnose technical issues. Nice to have: Experience with Salesforce and JIRA. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and support. SQL Server administration (backup/restore, triggers, stored procedures, etc.). Familiarity with Microsoft IIS and SQL Server Analysis Services. Windows troubleshooting (Event Viewer logs, Installer errors, Registry Editor, etc.). Communication skills: Ability to clearly and effectively communicate with internal teams and external customers. Native or equivalent English proficiency. Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Education Requirements: Bachelor s Degree (CSE, IT) or MCA

Whats the roleAs an Account Manager, you will be part of a dynamic team, driving value and forging long-term relationships with key customers This is a B2B sales role, centered on high-level customer consultation Youll help shape the future of construction with Hiltis innovative solutions You ride the iconic Hilti red car, equipped with our latest products, ready to solve customer problems and Make Construction Better Who is HiltiAt Hilti, we are a passionate global team committed to making construction better As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day What does the role involveThe purpose of the role is to create value in the allocated accounts portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer The role involves professional field sales and high level customer consultation in the defined territory within the target industry The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place What do we offerYour responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets It s a great way to find the right match for your ambitions and achieve the exciting career you re after We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge What you need is: Ideally a Bachelor s degree in Engineering (Civil, Mechanical, Electrical) or related field MBA/PGDM is a plus Strong communication and interpersonal skills Problem-solving ability and a solution-selling mindset Prior sales or business development experience Drive for results and ability to work in a collaborative team environment Learning agility and adaptability in a fast-paced commercial environment Business planning skills to maximize productivity and customer-facing time Why should you apply

Job Description: Job Location -Pune Impact The ideal candidate will be responsible for administering and maintaining the Hyperion Enterprise Performance Management (EPM) suite, ensuring smooth and efficient operations. The Job System Administration: Maintain and support Hyperion EPM applications, including Hyperion Planning, Essbase, HFM, DRM , Financial Report and FDMEE. System Maintenance: Perform routine system maintenance tasks, such as backups, patches, and upgrades. User Support: Provide technical support to end-users, addressing system usage questions and issues. User Management: Manage user access and security settings, including adding, modifying, and removing users. Documentation: Develop and maintain system administration documentation, including user guides and process manuals Compliance: Ensure compliance with internal controls and regulatory requirements, such as SOX Promote effective and collaborative communication with internal team members and Business Partners. Define project tasks and coordinate completion to ensure estimates are thorough and accurate. Communicate the status of projects and initiatives to middle and senior-level management. Required Qualifications Skills Qualification - bachelor s degree in information systems, or a related field. The role requires a talented self-directed individual with a strong work ethic and the following skills: Experience working in Windows /LINUX environment and PowerShell, shell scripting. Experience in AWS Environment. Technologies: Java (JDK), SQL,PL/SQL, JDBC/ODBC. Application/Web Servers: WebLogic ,Apache , Tomcat, Oracle HTTP Server. Database: Oracle, SQL Server. Possess understanding in the areas of application programming, database, and system design Knowledge of configuration, development, multi-tiered architecture, and cross-functional integration. Excellent communication skills, oral and written including the ability to conduct formal and informal presentations and workshops to all levels of management. Optional Skills experience in Hyperion/Oracle EPM ecosystem as an administrator or power user. About Pitney Bowes Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in . Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage Blind Applications from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Watch the video here: https: / / www.youtube.com / watchv=dNB-K5KFU78 Watch the videos below for more information about Life at Pitney Bowes: Who we are Pitney Bowes All Stars Pitney Bowes named a Great Place to Work Pitney Bowes Gratitude Video Pitney Bowes COVID Care We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.

JD for SAP Basis. Responsibilities: System Administration: Install, configure, and maintain SAP systems, including SAP HANA, ECC, and S/4HANA. Manage user access, roles, and authorizations within SAP. Monitor system performance, log analysis, and troubleshooting. System Upgrades and Migrations: Plan and execute SAP system upgrades and migrations. Manage transport systems and ensure proper software installation. Performance Tuning and Optimization: Implement proactive monitoring and tuning strategies to optimize system performance. Troubleshoot and resolve performance issues. Backup and Recovery: Develop and implement backup and recovery strategies. Manage disaster recovery planning. Support and Problem Resolution: Provide technical support for SAP systems. Respond to user tickets and resolve SAP Basis issues. Cloud Experience (If applicable): Deploy and manage SAP systems on cloud platforms (e.g., AWS, Azure). Work with SAP Business Technology Platform (BTP).