Home
Jobs

6307 Technical Support Jobs - Page 32

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

3.0 - 5.0 years

3 - 5 Lacs

Ernakulam, Kollam, Thiruvananthapuram

Work from Office

Naukri logo

1. Experience in Business to Business Sales for technical products. 2. Meeting Sales Targets for the specified territory for product in material movement. 3. Finding new sales opportunities by cross selling and customer penetration from existing customer base. 4. Generating New customers by Inquiry Generation and Tracking evolution. 5. Techno commercial discussions with prospective customers & understand their requirements. 6. Handling Negotiation and finalization of order. 7. Networking with other verticals sales staff and providing them with technical support 8. Responsible for filling up Daily Sales Report (DSR) and weekly sales report through CRM system 9. Develop relationship with Existing Customers, for promoting other vertical. Thiruvananthapuram Interview on: 18/06/2025 (Wednesday) @ 10.00AM to 04.00PM Venue: HOTEL SILVER SAND, Next to Thampanoor Railway Flyover, Near Railway Station, Chenthitta Road, TRIVANDRUM. For Interview time Appointment: Mr.Ratheesh - 7094451217

Posted 6 days ago

Apply

1.0 - 2.0 years

2 - 3 Lacs

Chennai

Work from Office

Naukri logo

Location : Chennai Experience : 6 Months - 2 Years Shift :Rotational Interested Candidates Can Share your Updated CV - 7826904740 (Dinesh J) 6Months - 2 Years of experience in Any International Customer support With Excellent Communication Desired Candidate Profile 1-2 years of experience in an International Voice Process environment (BPO/Call Centre). Strong communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Roles and Responsibilities Provide technical support to international customers through phone calls. Collaborate with internal teams to identify solutions for complex problems. Meet performance targets for quality, productivity, and sales metrics. Required Skills windows troubleshooting mac os , Basic Networking & CCNA knowledge Perks & Benefits: Cab facility (upto 25Kms PF & ESI / Health Insurance IJP & career progression plan

Posted 6 days ago

Apply

2.0 - 3.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Naukri logo

Eligibility Criteria: Educational Qualification: Any graduate (B. Com, BBA, B.Sc, or any other relevant discipline) Experience: 02 years Language Proficiency: English, Hindi, and Telugu (or) Kannada and Tamil Working Days: Monday to Saturday Working Hours: 9:00 AM 6:00 PM Required Skills: Communication Skills: Clear and effective verbal and written communication in English, Hindi, and Telugu (or) Kannada & Tamil, Good listening skills for understanding customer queries Customer Service Orientation: Patience and empathy while interacting with customers and internal teams, Ability to manage and resolve complaints efficiently Basic Computer Proficiency: Familiarity with MS Office (especially MS Excel for data entry and reports), Ability to navigate web-based applications and CRM systems Organizational Skills: Ability to manage multiple tasks and prioritize effectively, Attention to detail in documentation and data handling Team Collaboration: Willingness to work closely with other departments and support team goals Training Ability: Confidence in conducting training sessions for internal staff and teachers on application usage Problem-Solving Skills: Quick thinking and logical reasoning to provide solutions within the defined TAT Good-to-Have Skills: CRM or Helpdesk Software Experience (e.g., Zoho, Freshdesk, etc.) Basic Understanding of Educational Technology Platforms Presentation Skills (for internal training and onboarding) Analytical Mindset for interpreting user feedback and identifying patterns Flexibility & Adaptability in a fast-paced environment Key Responsibilities: Making outbound calls to provide detailed information about our platform and services Handling inbound customer calls, resolving queries efficiently within the defined TAT, and ensuring high-quality resolutions Maintaining accurate records of customer interactions and updating internal databases Coordinating with internal teams to ensure prompt issue resolution and service delivery Assisting in onboarding and guiding users through initial setup and usage of the platform Gathering feedback from users and reporting common issues to help improve service quality Following up with customers to ensure satisfaction and encourage continued usage of our services Supporting day-to-day operational activities and documentation Taking training sessions on applications for internal staff and teachers Adhering to company policies and maintaining confidentiality of data and customer information

Posted 6 days ago

Apply

0.0 - 1.0 years

2 - 3 Lacs

Noida

Work from Office

Naukri logo

The candidates would be required to conduct market research to understand the IT needs of various corporations. The job involves generating sales leads for IT companies through telephonic surveys & internet based research. Freshers welcome! Day shift Required Candidate profile Excellent English, comfort with calls, web-surfing, understanding of IT concepts. Exp in IT inside sales, Lead gen, preferred. 5-days working, Day shift. Perks and benefits Monthly Incentives, 5-day working, Fix Day shifts

Posted 6 days ago

Apply

1.0 - 6.0 years

2 - 7 Lacs

Pune

Work from Office

Naukri logo

Technical Voice Support Exp- 1+ Years Loc- Pune Skills- Voice Support, Active Directory, DNS, DHCP, Windows, O365, Service Now etc NP- Immediate only Pkg- 8.4 LPA Aparupa (9311697179) Aparupa.imaginators@gmail.com

Posted 6 days ago

Apply

3.0 - 7.0 years

20 - 25 Lacs

Pune, Chennai

Work from Office

Naukri logo

DevOps Engineer, Power Platform DevOps engineer is responsible for designing, developing, and implementing solutions using the Microsoft Power Platform suite, including Power Apps, Power Automate, AI Builder, CoPilot studio. DevOps Engineers ensure that the products and platforms are usable by target users as per agreed service levels, in collaboration with other teams and stakeholders. They combine DevOps principles and practices with service management processes and proactively contribute to realizing the operations performance targets and enabling uninterrupted business operations. Your deep knowledge and hands-on experience with low-code concepts and patterns will enable you to create scalable, robust, and efficient solutions that align with our business objectives. You will collaborate closely with cross-functional teams to ensure successful project delivery. Our mission is to empower businesses to streamline their processes, increase operational efficiency, and drive growth through cutting-edge Low-Code Automation and data-driven solutions. This position requires robust technical capabilities, team spirit, and a customer-centric mindset. Main responsibilities Develop and implement custom solutions using Power Apps and Power Automate ( incl use of Co-Pilot studio, Dataverse ) Automate workflows and business processes Collaborate with stakeholders to gather requirements and provide technical solutions Stay up to date with the latest Power Platform features and trends Automate business processes and workflows using Microsoft Power Automate. . Integrate Power Platform solutions with other Microsoft services and third-party applications. Ensure solutions are scalable, maintainable, and secure. Provide technical support and training to users. Applying Power Apps including an in-depth understanding of customisation, configuration, integration, and extensibility, as well as boundaries and constraints Assisting in collecting and identifying functional requirements Raising the causes of bugs or potential issues of the product and fixing technical issues Being adept at leveraging new approaches to solutions for system design and functionality Addressing and remediating security vulnerability Help guide teams to effectively use the Microsoft Power Platform ( Understand business difficulties to provide solutions by applying problem-solving and decision-making skills Keep abreast of new technologies and be aware of industry standards, best practices, and trends Use various connectors to connect disparate systems to Power Platform applications. Recommend and guide development of APIs for Line of Business applications that do not have native connectors Identify areas and processes where Power Platform and Microsoft 365 can be better leveraged and facilitate process improvement Assists in the evaluation, development, and implementation of company systems, including custom developed, off-the-shelf, and/or hosted solutions. Contribute across all phases of the software development life cycle Adept at crafting Power Apps and Power Platform solutions with the ability to impart your knowledge to both pro-developers and citizen developers. Requirements for the role Min 8 years experience in enterprise automation, low-code/no-code platforms, as developer Have strong development experience on Power Platforms ( Power Apps, Power Automate) Experience with common data service, data connectors, and APIs. Knowledge of additional programming languages like JavaScript, HTML, and CSS. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Familiarity with Agile development methodologies. Solid experience on backlog management, using JIRA, capable of translate between business and technical viewpoints. Strong familiarity and experience with agile, DevOps ways of working and Value- driven prioritization and execution practices Excellent team player, able to take/give feedback directly and improve ways of working & collaboration towards positive direction Deeply interested in automation solution technology, have interested in understanding how technology can help KONE business in productivity gain and efficiency improvement Excellent verbal and written communication in English, able to present content with clarity concisely At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers

Posted 6 days ago

Apply

2.0 - 7.0 years

20 - 25 Lacs

Chennai

Work from Office

Naukri logo

Company Overview Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description/Preferred Qualifications Looking for a motivated System Administrator - DevOps tools with unique skills to help us support our software development environment. The individual would be responsible for supporting a battery of software development tools (GitHub Enterprise, Azure DevOps, EWM/RTC, JFrog Artifactory/Xray, ... to name a few), deploying product updates, identifying production issues by working close to our users/developers, and implementing integrations that meet our customers needs. If you have a proven background in DevOps with exposure to Security best practices, we d love to speak with you. Objectives of this Role Building and setting up new development tools and infrastructure Understanding the needs of customers and conveying this to developers Working on ways to automate and improve development and release processes Ensuring that systems are safe and secure against cybersecurity threats Identifying technical problems and developing software updates and fixes Working with software developers and software engineers to ensure that development follows established processes and works as intended Planning out projects and being involved in project management decisions Daily and Monthly Responsibilities Deploy updates and fixes Provide Level 3 technical support Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance Skills and Qualifications Experienced DevOps IT Support Engineer with a strong background in security best practices Must have long term experience administering and supporting tools such as RTC/EWM (Rational Team Concert/Engineering Workflow Management), GitHub Enterprise, Azure DevOps, JFrog Artifactory/Xray and or Jira for a wide distributed user base. Experience with Kubernetes& Docker is highly desirable for this position Background with migration from one source control tool to another Development experience with scripting and coding is essential for automation and managing relevant APIs, with a preference for Python and/or PowerShell) Working knowledge of databases and SQL Highly detailed methodical approach in problem-solving Team spirit Minimum Qualifications . Masters Level Degree or work experience of 2 years, bachelors Level Degree, or work experience of 3 years Experience with supporting large software engineering organizations Experience developing engineering applications for a large corporation Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. . We take your privacy very seriously and confidentially handle your information.

Posted 6 days ago

Apply

3.0 - 8.0 years

5 - 10 Lacs

Pune

Work from Office

Naukri logo

What You'll Do The Technical Support Engineer is the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Manager, Product Support What Your Responsibilities Will Be You will be front line contact for external customers by answering technical support telephone calls, chats and emails Answer questions and troubleshoot issues related to use of SaaS software applications You will be a contact for external customers by answering technical support telephone calls, chats, and emails. Oversee Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary tasks and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department Service level agreements and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system Jira. What You'll Need to be Successful 3+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in Application Support or Product Support Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, or similar systems. Willingness to work in 24/7 environment.#LI-Onsite

Posted 6 days ago

Apply

10.0 - 15.0 years

30 - 45 Lacs

Pune

Work from Office

Naukri logo

What You'll Do The Director of Customer Excellence, reporting to the VP of Customer Excellence, will act as the strategic partner to the department head, leading a globally distributed team. This role drives resolution of complex customer issues, manages escalations, and builds a feedback loop to reduce case volume and improve satisfaction. You will lead transformation efforts across U.S. and India teams, promote continuous improvement, and apply data, automation, and AI to enhance customer experiences. In this foundational role, you'll shape the future of the Customer Excellence function, empowering cross-functional teams with insights to deliver best-in-class service. What Your Responsibilities Will Be Operational Excellence & Feedback Systems: Design and manage feedback systems, implement proactive issue resolution mechanisms, drive data-informed decision-making with dashboards and KPIs, and foster cultural alignment across U.S. and Pune teams. Strategic & Scalable Program Leadership: Anticipate operational challenges, build scalable growth structures, and help shape Customer Excellence strategy, customer journey insights, and CX measurement. Escalation & Experience Leadership: Serve as a key escalation point, manage a global escalation framework, resolve complex issues collaboratively, and drive systemic improvements through root cause analysis. Team Leadership & Development: Mentor a high-performing team, promote operational clarity, and champion a culture of continuous improvement with a \"solve once, solve forever\" mindset. What You'll Need to be Successful 10+ years in customer-facing operations, support, or experience roles, with 5+ years in senior leadership. Led global, cross-cultural teams of 25+, with a preference for experience managing 100+ across geographies. Strong escalation management skills with executive-level and high-value customers. Expertise in root cause analysis, customer experience improvement, and feedback systems. Highly organized, calm under pressure, and skilled in planning and prioritization. Data-driven, with experience building reporting systems and working with platforms like Salesforce, Zendesk, Gainsight, and Intercom. Proficient with customer metrics frameworks (NPS, CSAT) and tools like Chattermill and Qualtrics. Process-driven, detail-oriented, and experienced in operational transformation and new ideas. Experience with turning customer insights into relevant improvements. SaaS industry experience, with exposure to automation, AI tools, and customer journey mapping. This is a hybrid work-from-home role.

Posted 6 days ago

Apply

1.0 - 10.0 years

6 Lacs

Bengaluru

Work from Office

Naukri logo

"Jobs and careers with Buro Happold - BIM Modeller - Structures We are currently seeking candidate for BIM Modeller position to represent BH on our ongoing and future projects, primarily in Bengaluru The individual must be able to demonstrate a strong track record of working to deliver complex projects for an Engineering Consultancy Here at Buro Happold, expect the exceptional From the projects you will work on to the clients we work with From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world From our reputation to our relationships Wherever your Buro Happold career takes you, it ll be anything but ordinary Your next roleAs a BIM Modeller your role will be to develop engineering calculations/ sketches into 3D models via advanced modelling tools such as Autodesk Revit, ACAD, Navisworks for clash detection and Enscape for presentation You will also setup, manage and coordinate your models/drawings with other engineering disciplines and will be working closely with the engineering and client teams The ideal candidate should be enthusiastic, with a keen interest in the built environment As a capable BIM Modeller, we would expect you to be able to demonstrate:Extensive experience in the use of Autodesk software s such as Revit, Navisworks, AutoCAD Proficient in using BIM authoring tools to provide technical support and mentoring required to the project team Set up linked models and coordinate models across disciplines An understanding of industry wide BIM standardsFollow the established BIM execution plans and adhere to project specific documentation Ensure that the model aligns with the standards and goals set in BIM Execution Plan and BIM project workflow criteria Capable of working independently or with minimal supervisionTaking ownership of the model/drawingSound knowledge of Architectural, Structural and MEP servicesCreate discipline specific BIM Modelling content Develop accurate construction drawings and extract data based on the discipline BIM platform Able to develop concept ideas into drawing details Drawing/detail production from engineering sketches/calculationsProficient in generating Detailed reinforcement drawings and structural steel drawings Making sure drawing production follows company standards Reviewing model/drawings to check compliance with design Responsible for ensuring delivery of model/drawing to agreed project programmes with quality Clash detection, resolution and reporting ensuring a coordinated design Your skills and experienceConfident, proactive character, ability to take the lead in challenging situations Interest in built environment and total relevant experience of 5+ yrs , including working in the REVIT Structures Good communication skillsEagerness to learn and work as part of a multidisciplinary team Preferred Bachelor s Degree in Civil Engineering / Diploma in Civil Engineering / Certificate Course What we offer youBring your knowledge and expertise to one of the world s most respected consultancies Competitive salary and benefits package including Comprehensive Health Insurance Scheme for both you and your family Our 5-day workweek policy supports work-life balance, ensuring you have time to relax and recharge Benefit from our Employee Referral Bonus, rewarding you for bringing talented candidates into our foldAn International Culture that wherever your career takes you at Buro Happold, you won t be far from the exceptional Apply now and be where exceptional is everywhere #LI-SS1 #LI-OnsiteA place for everyoneBuro Happold values an individuals flexible approaches to working patterns as an important part of the way you work and achieve balance We welcome applications from those who are seeking flexibility in their careers Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us Appreciating each other s differences is key, we want employees to feel they don t have to mask elements of their identity to thrive We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry We have much to learn from one another Embracing differences allows us to develop the most innovative and elegant solutions Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you

Posted 6 days ago

Apply

2.0 - 4.0 years

6 - 7 Lacs

Mumbai

Work from Office

Naukri logo

Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude, including being an advocate for team members Candidate Profile Associates degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Willingness to work a flexible schedule Career Level Description Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Mumbai - Paradigm A, 8th & 9th floor, Malad Rajan Pada Language Requirements: Time Type: Full time

Posted 6 days ago

Apply

0.0 - 4.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Naukri logo

ABOUT US Founded in 2015, MishiPay ( https://mishipay.com/ ) brings the best of the online checkout experience to physical stores. We do this with our Scan, Pay and Go technology. Using our native apps on Android or iOS, or our web app available on the user s browser, customers scan the products they wish to buy in store using their own phone, pay instantly and can then simply exit the store with their items. As the leading Scan and Go provider, we work with some of the world s largest retailers including MUJI , Flying Tiger Copenhagen , Dubai Duty Free , Grandiose Supermarket . What s more, we are backed by fantastic investors including American Express, Nauta Capital and United Ventures. MishiPay is growing at a very fast pace with our users increasing by over 600% year-on-year. The work is challenging and requires you to be on top of your game but if the adventure and journey excites you then this is the place for you. We want to make sure that in exchange for this commitment from our team, we offer them the best package possible in terms of options, salary and bonus linked to the success of the business. You ll also quickly see the impact of your work in the real world as MishiPay is live in 14 countries across the globe. Summary: We are seeking a highly skilled and motivated IT & System Administrator to join our team. The IT & System Administrator will be responsible for ensuring the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. The IT & System Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments. Responsibilities: Install, configure, and maintain company laptops (Windows/macOS) Maintain and troubleshoot LAN infrastructure including routers, switches, and access points. Monitor system performance and troubleshoot issues. Ensure device security, encryption, and compliance with company policies. Provide technical support to users and resolve IT-related problems. Develop and maintain documentation for IT systems and procedures. Manage user accounts and permissions. Plan and execute IT projects and upgrades. Handle shipping and tracking of IT devices across different locations or to remote employees. Coordinate with vendors for hardware procurement, maintenance, and replacements. Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field. Proven experience as a System Administrator or similar role. Strong knowledge of macOS and Windows operating systems. Experience with networking protocols (TCP/IP, DNS, DHCP). Familiarity with MDM (JamfPro). Excellent problem-solving and communication skills. Experience with Google Workspace. Skills: System administration Network management Technical support Troubleshooting Documentation Why MishiPay? You ll work with an inspirational multi-cultural team, based in our central London HQ, the US, Dubai and Bangalore, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world s largest retailers, impacting the lives of millions of shoppers.

Posted 6 days ago

Apply

2.0 - 5.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Naukri logo

As a Product Support Engineer specializing in MySQL and PHP , you will provide technical support and troubleshooting for our software products. You will ensure client satisfaction by diagnosing and resolving issues, and collaborating with cross-functional teams to enhance product quality. Job Requirement Key Responsibilities: Technical Support: Address and resolve client inquiries and technical issues via phone, email, or chat. Diagnose and troubleshoot MySQL and PHP-related problems. Provide clear instructions to clients for problem resolution. Issue Escalation and Resolution: Escalate complex issues to senior engineers or development teams. Follow up with clients to ensure issue resolution and document solutions. Product Knowledge: Maintain in-depth knowledge of our products, particularly those using PHP and MySQL. Stay updated on MySQL and PHP developments and best practices Technical Skills: Proficiency in PHP and MySQL, including database design and query optimization. Experience with debugging tools and techniques. Familiarity with version control systems (e.g., Git). MS Excel

Posted 6 days ago

Apply

0.0 - 2.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Naukri logo

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @ Zones, and LinkedIn and Facebook. Position Overview: To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you ll do as the (L1- Service Desk): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email. Experience in Core IT Support, Addressing Clients Worldwide (24*7). Experience troubleshooting and configuring desktop hardware and associated peripherals. Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills is must. Ability to multitask well. Real time Ticket creation and documentation. Ability to perform tasks within SLA s. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the SOP s / KB s related to the issue and the relevant details provided by customers. Walk the customer through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures & KB articles. Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues faster. 24/7 rotational shift. What you will bring to the team: Experience - 0- 0.6 months in IT Support Education - Bsc (IT, Computer) or B.Tech / BE, BCA, M.Tech , MCA, Msc (Computer) Reporting - Team Lead Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting careers immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Posted 6 days ago

Apply

2.0 - 7.0 years

18 - 20 Lacs

Chennai

Work from Office

Naukri logo

Are you interested in joining the team behind Amazon s newest innovation? Come help us work on world class software for our customers! The Amazon Kindle Engineering Support team provides tier 3/4 production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams. We also work to help with software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions: Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, in multiple choice of languages, including Python, Java, Perl or shell scripts and sometimes with full stack web technologies. Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with multiple teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Knowledge of web services, distributed systems, and web application development Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby) Experience with REST web services, XML, JSON

Posted 6 days ago

Apply

5.0 - 7.0 years

7 - 11 Lacs

Ahmedabad

Work from Office

Naukri logo

FS XSector Specialism Risk Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In identity and access management at PwC, you will focus on confirming secure and efficient access to systems and data for employees and/or clients. Your work will involve the design and implementation of strategies to protect sensitive information and manage user identities. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary As a Senior Associate in Identity & Access Management, you will play a critical role in the design, implementation, and management of IAM solutions for our clients. This is a handson technical role, requiring deep expertise in IAM technologies and the ability to work closely with clients to address their security challenges. Responsibilities Key Responsibilities Assist in the design and implementation of IAM solutions tailored to client needs, focusing on identity governance, authentication, authorization, and access control. Configure and deploy IAM technologies, such as Saviynt, Okta, Microsoft Entra, 1Kosmos or similar platforms, ensuring seamless integration with existing systems. Conduct technical assessments and audits of clients IAM environments to identify vulnerabilities and areas for improvement. Collaborate with client teams to troubleshoot and resolve IAMrelated issues, providing technical support and guidance. Develop and maintain documentation for IAM processes, configurations, and best practices. Implement rolebased access controls and identity lifecycle management processes to enhance security and compliance. Support the development and execution of IAM strategies and roadmaps in alignment with business and regulatory requirements. Stay uptodate with the latest IAM trends, tools, and technologies to provide clients with innovative solutions. Contribute to the creation of technical reports and presentations for clients, articulating IAM concepts and solutions clearly. Work closely with crossfunctional teams within the firm to deliver comprehensive cybersecurity solutions. Bachelor s degree in Information Technology, Computer Science, Cybersecurity, or a related field. Relevant certifications (e.g., CISSP, CISM, or similar) are a plus. 57 years of experience in IAM, with handson experience in implementing and managing IAM technologies. Strong technical expertise in IAM platforms such as Saviynt, Okta, Microsoft Entra, 1Kosmos or other similar technologies. Proficient in identity lifecycle management, authentication protocols (e.g., SAML, OAuth, OpenID), and directory services. Strong analytical and problemsolving skills, with attention to detail and a commitment to delivering highquality work. Excellent communication skills, with the ability to work collaboratively with clients and team members. Selfmotivated and capable of working independently in a fastpaced consulting environment. Willingness to travel as required to meet client needs. Mandatory skill sets Strong technical expertise in IAM platforms such as Saviynt, Okta, Microsoft Entra, 1Kosmos or other similar technologies. Preferred skill sets Identity Access Management Years of experience required 5+ Education qualification BE Btech MBA MCA a Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills IAM Tools Accepting Feedback, Accepting Feedback, Access Control Models, Access Control System, Access Management, Active Listening, Analytical Thinking, Authorization Compliance, Authorization Management Systems, Azure Active Directory, Cloud Identity and Access Management (IAM), Communication, Creativity, CyberArk Management, Cybersecurity, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Federated Identity Management, ForgeRock Identity Platform, Identity and Access Management (IAM), IdentityBased Encryption, Identity Federation, Identity Governance Framework (IGF) {+ 23 more} Travel Requirements Government Clearance Required?

Posted 6 days ago

Apply

2.0 - 6.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Naukri logo

Job Description Technical Support Engineer - Python About ArisGlobal ( www.arisglobal.com ): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Requirements: Bachelor s degree in computer science, Information Technology. 2-6 years of experience in Technical Support/Application Support and IT service management, preferably in a global organization. Minimum 1+ Years of strong experience in Python (Mandatory) Good SQL (OR) PL/SQL skills To fetch case data based on customer requirements. To write update statements on scenario basis for case correction. Should be ready work in 24X7 shift based support team Strong knowledge of IT service management frameworks (ITIL) and best practices. Proven track record in driving support excellence and customer satisfaction. Experience in managing customer service level agreements. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Collaborative mindset and the ability to work seamlessly within diverse teams and drive concept implementation. Exceptional communication and presentation skills, both written and verbal. Working knowledge with ticketing tools like Jira, ZenDesk, ServiceNow. Roles & Responsibilities: As Tier-2 engineer for you would be responsible for providing application functionality support and technical support for ArisGlobal Life Sphere applications, associated interfaces or any other product of ArisGlobal. Take ownership of tickets logged by customer and delivery excellent customer experience that meets ArisGlobal organizational values Collaborate with cross-functional teams and support Service Delivery managers to establish service delivery standards and best practices, ensuring alignment with business objectives. Monitor and analyse service performance using industry-leading methodologies, identify areas for improvement, and implement corrective actions. Lead/Collaborate in service improvement initiatives, leveraging continuous improvement methodologies and frameworks. Oversee incident and problem management processes, ensuring timely resolution and minimizing impact on operations. Foster a culture of customer-centricity within the organization, promoting a high level of customer service and engagement. Good To have skills: Good understanding of Pharmacovigilance Added advantage if you possess the below listed experience or similar enterprise products experience. Working knowledge with case processing life cycle from case creation to distribution.

Posted 6 days ago

Apply

2.0 - 4.0 years

5 Lacs

Bengaluru

Work from Office

Naukri logo

Job Description Technical Support Engineer About ArisGlobal ( www.arisglobal.com ): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Requirements: Bachelor s degree in computer science, Information Technology. 2-4 years of experience in Technical Support/Application Support and IT service management, preferably in a global organization. Good SQL (OR) PL/SQL skills To fetch case data based on customer requirements. To write update statements on scenario basis for case correction. Should be ready work in 24X7 shift based support team Strong knowledge of IT service management frameworks (ITIL) and best practices. Proven track record in driving support excellence and customer satisfaction. Experience in managing customer service level agreements. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Collaborative mindset and the ability to work seamlessly within diverse teams and drive concept implementation. Exceptional communication and presentation skills, both written and verbal. Working knowledge with ticketing tools like Jira, ZenDesk, ServiceNow. Roles & Responsibilities: As Tier-2 engineer for you would be responsible for providing application functionality support and technical support for ArisGlobal Life Sphere applications, associated interfaces or any other product of ArisGlobal. Take ownership of tickets logged by customer and delivery excellent customer experience that meets ArisGlobal organizational values Collaborate with cross-functional teams and support Service Delivery managers to establish service delivery standards and best practices, ensuring alignment with business objectives. Monitor and analyse service performance using industry-leading methodologies, identify areas for improvement, and implement corrective actions. Lead/Collaborate in service improvement initiatives, leveraging continuous improvement methodologies and frameworks. Oversee incident and problem management processes, ensuring timely resolution and minimizing impact on operations. Foster a culture of customer-centricity within the organization, promoting a high level of customer service and engagement. Good To have skills: Good understanding of Pharmacovigilance Added advantage if you possess the below listed experience or similar enterprise products experience. Working knowledge with case processing life cycle from case creation to distribution.

Posted 6 days ago

Apply

8.0 - 12.0 years

11 - 15 Lacs

Bengaluru

Work from Office

Naukri logo

Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT. The Network Administrator is responsible for maintaining and supporting the organizations network infrastructure. This role involves the design, implementation, and management of the network, ensuring its smooth operation, security, and optimal performance. The Network Administrator works closely with other IT team members and stakeholders to ensure that network resources are effectively utilized and meets the needs of the organization. Network Design and Implementation: Design, deploy(New Projects), and configure network infrastructure components, including routers, switches(CISCO), firewalls (PaloAlto, Fortinet etc), and wireless Controllers and Access Points (CISCO), NPS authentication. Collaborate with IT team to plan and execute network expansion projects. Implement network security measures and protocols to protect the organizations data and systems. Hands on with using Visio application for HLD and LDL diagram Network Monitoring and Maintenance : Monitor network performance, identify and troubleshoot network issues, and implement necessary solutions. Conduct regular network maintenance activities, including firmware upgrades, patch management, and configuration backups. Perform network capacity planning to ensure scalability and reliability. Network Security: Implement and maintain network security policies and procedures, including firewalls, intrusion detection systems, and VPNs. Conduct regular security assessments and vulnerability testing to identify and mitigate potential risks. Respond to security incidents and perform incident analysis, root cause analysis, and remediation. User Support and Training : Provide technical support to end-users for network-related issues, including connectivity, access, and performance problems. Assist in the configuration and troubleshooting of network devices for end-users. Conduct user training sessions to enhance network awareness and best practices. Documentation and Reporting: Maintain accurate documentation of network configurations, procedures, and troubleshooting steps. Generate reports on network performance, security incidents, Vendor Management: - Collaborate with vendors and third-party service providers to ensure the security of network-related products and services. - Evaluate and select vendors based on their ability to meet security requirements and standards. - Establish and maintain strong relationships with vendors, including contract negotiation and performance monitoring. Security Incident Management: - Respond promptly and effectively to security incidents, following established incident response procedures. - Coordinate with cross-functional teams to contain and mitigate the impact of security incidents. - Conduct post-incident analysis and implement necessary measures to prevent future occurrences. Global Partner Coordination: - Serve as the primary point of contact for global partners(NTT) and vendors, ensuring effective coordination and communication. - Collaborate with partners to develop and maintain mutually beneficial relationships, fostering a collaborative and productive environment. - Coordinate and align network (WAN) strategies and initiatives with global partners, ensuring consistency and adherence to shared security standards. - Facilitate regular meetings and discussions with partners to address network concerns, exchange information, Vulnerability Management: Conducting vulnerability assessments, utilizing vulnerability scanning tools, and implementing patch management processes to identify and remediate vulnerabilities in systems and applications Qualifications and Skills: - Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). - Proven experience as a Network Administrator or in a similar role. - In-depth knowledge of network protocols, technologies, and topologies. - Strong understanding of TCP/IP, DNS, DHCP, VPN and other network services. - Experience with network monitoring and troubleshooting tools. - Familiarity with network security principles and best practices. - Excellent problem-solving and analytical skills. - Experience with security tools and technologies - Strong communication and interpersonal skills. - Industry certifications (e.g., CCNA, CCNP, CCIE, CEH) are a plus. Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Posted 6 days ago

Apply

5.0 - 10.0 years

6 Lacs

Mumbai

Work from Office

Naukri logo

"Jobs and careers with Buro Happold - BIM Modeller - Structures We are currently seeking a candidate for a BIM Modeller position to represent BH on our ongoing and future projects, primarily in Mumbai. The individual must be able to demonstrate a strong track record of working to deliver complex projects for an Engineering Consultancy. Here at Buro Happold, expect the exceptional.From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it ll be anything but ordinary.Your next roleAs a BIM Modeller, our role will be to develop engineering calculations/ sketches into 3D models via advanced modelling tools such as Autodesk Revit, ACAD, Navisworks for clash detection, and Enscape for presentation. You will also set up, manage, and coordinate your models/drawings with other engineering disciplines and will be working closely with the engineering and client teams.The ideal candidate should be enthusiastic, with a keen interest in the built environment. As a capable BIM Modeller, we would expect you to be able to demonstrate:Extensive experience in the use of Autodesk softwares such as Revit, Navisworks, and AutoCAD Proficient in using BIM authoring tools to provide technical support and mentoring required to the project team.Set up linked models and coordinate models across disciplines.An understanding of industry-wide BIM standardsFollow the established BIM execution plans and adhere to project-specific documentation.Ensure that the model aligns with the standards and goals set in the BIM Execution Plan and BIM project workflow criteria.Capable of working independently or with minimal supervisionTaking ownership of the model/drawingSound knowledge of Architectural, Structural, and MEP servicesCreate discipline-specific BIM Modelling content.Develop accurate construction drawings and extract data based on the discipline BIM platform.Able to develop concept ideas into drawing details.Drawing/detail production from engineering sketches/calculationsProficient in generating Detailed reinforcement drawings and structural steel drawings.Making sure the drawing production follows company standards.Reviewing the model/drawings to check compliance with the design.Responsible for ensuring the delivery of models/drawings to agreed project programmes with quality.Clash detection, resolution, and reporting,g ensuring a coordinated design. Your skills and experienceConfident, proactive character, ability to take the lead in challenging situations.Interest in the built environment and total relevant experience of 5+ years, including working in the REVIT Structures.Good communication skillsEagerness to learn and work as part of a multidisciplinary team.Preferred Bachelor s Degree in Civil Engineering / Diploma in Civil Engineering / Certificate Course.What we offer youBring your knowledge and expertise to one of the world s most respected consultancies.Competitive salary and benefits package including Comprehensive Health Insurance Scheme for both you and your family.Our 5-day workweek policy supports work-life balance, ensuring you have time to relax and recharge.Benefit from our Employee Referral Bonus, rewarding you for bringing talented candidates into our foldAn International Culture that wherever your career takes you at Buro Happold, you won t be far from the exceptional. Apply now and be where exceptional is everywhere. #LI-SS1 #LI-OnsiteA place for everyoneBuro Happold values an individuals flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other s differences is key, we want employees to feel they don t have to mask elements of their identity to thrive. We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. .

Posted 6 days ago

Apply

10.0 - 15.0 years

10 - 14 Lacs

Amravati

Work from Office

Naukri logo

"Jobs and careers with Buro Happold - Structural Site EngineerWe are currently seeking a candidate for a Structural Site Engineer position to represent BH on our ongoing and future sites, primarily in Amravati, but expandable to Pan India. The individual must be able to demonstrate a strong track record of working to deliver complex site projects for an Engineering Consultancy. Here at Buro Happold, expect the exceptional. From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it ll be anything but ordinary. Your next role Advise on all technical aspects of the building structure that may affect construction progress and quality.Technical support and review the contractor s coordinated shop drawings against the Issued For Construction Drawings for compliance with the design intent.Technical support and review of contractor(s) and/or subcontractor calculations for permanent works elements and connections required to be submitted by the design specifications.Technical support and review of subcontractor s structural/civil shop drawings in conjunction with the building services engineers to assist in engineering coordination and advise accordinglyTechnical support and review of subcontractor s construction method statement, test results, and material submittals for new permanent works or remedial worksTechnical support and review of subcontractor s structural/civil materials proposals against specified technical performance requirements, and advise on the appropriateness of the proposalsAttend project(s) meetings related to structural/civil technical itemsReview compliance against the Design Subcontractors specified technical requirements.Respond to RFIs in consultation with design teamsWrite site visit reports and maintain logs of workAssist the design teams in periodic updates of the technical specifications by providing site insightsVisit multiple sites and be a BH ambassador at site meetingsYour skills and experienceThe individual must be a degree holder with a minimum of 10+ years experience and must be have a proven and demonstrable track record.Demonstrable experience of ensuring the quality at the site works whilst adhering to the technical requirements and technical discussions with the design teams.Ability to accept a high degree of responsibility in a team-based organization, combined with the ability to work independently and collaborate closely with an office-based engineering design team.Broad site knowledge from working on a wide range of projects.Experienced technical and project leader; track record of successful delivery over a sustained period within the industry.The individual will have considerable experience working on complex, large, and tall building sites based building projects in India, the Middle East, or another international location,n including design office experience.Bachelors degree (BEng) / Diploma in Civil Engineering.Apply now and be where exceptional is everywhere. What we offer youBring your knowledge and expertise to one of the world s most respected consultancies.Competitive salary and benefits package including Annual Discretionary Bonus, Comprehensive Health Insurance Scheme for both you and your family, Group Personal Accident CoverA strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you. Benefit from our Employee Referral Bonus, rewarding you for bringing talented candidates into our fold.A commitment to your wellbeing through a comprehensive Employee Assistance Programme (EAP) and wellness initiatives designed to support your mental and physical health.Back to Work Program for Women - Swam Siddha - Were committed to empowering women, facilitating seamless re-entry into the workforce through our dedicated program.Engage with our vibrant community through the Young Employees Forum, Diversity and Inclusion Forum, and BH Womens Network, fostering a supportive and diverse workplace culture.An International Culture that wherever your career takes you at Buro Happold, you won t be far from the exceptional. Join us to find out what you re capable of.#LI-SS1 #LI-OnsiteA place for everyoneBuro Happold values an individuals flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other s differences is key, we want employees to feel they don t have to mask elements of their identity to thrive. We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. .

Posted 6 days ago

Apply

3.0 - 8.0 years

5 - 6 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Naukri logo

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work together. Job Title: SAP BASIS Consultant Company: New Era Technology Website: www.neweratech.com Employment Type: Full-Time, Permanent Location: Remote (India) Experience Required: 3+ years of relevant experience About Us: New Era Technology is a global IT solutions provider, delivering transformative technology solutions that drive performance, enhance user experiences, and enable business success. We are expanding our SAP practice and seeking passionate professionals to be part of our growth journey. Role Overview: We are looking for a skilled SAP BASIS Consultant with a strong background in SAP system administration, user management, and system performance tuning. This role is ideal for someone who enjoys working in a collaborative environment, supporting business-critical systems, and solving complex technical issues. Key Responsibilities: Perform SAP BASIS administration tasks including system monitoring, troubleshooting, and performance tuning. Handle user administration , authorizations, and role management across SAP landscapes. Perform system copies, patch upgrades, kernel upgrades, and support package implementation. Maintain system health and ensure availability of SAP systems (ECC, S/4HANA, BW, PI, etc.). Manage SAP transports and ensure smooth migration between environments. Work closely with functional teams, infrastructure, and security teams for integrated support. Ensure compliance with internal standards and security policies. Provide technical support during implementations, upgrades, and daily operations. Required Skills and Qualifications: 3+ years of hands-on experience in SAP BASIS administration . Solid experience in user administration , including role and profile management. Strong understanding of SAP architecture and technical components. Experience with SAP systems on different databases (HANA, Oracle, etc.) and operating systems (Linux, Windows). Familiarity with transport management system (TMS) and system monitoring tools. Basic troubleshooting and debugging skills. Good to Have: Exposure to SAP HANA administration. Experience with Solution Manager, SAP Router, SSL configuration. Understanding of high-availability (HA) and disaster recovery (DR) setups. Knowledge of SAP Cloud or SAP BTP platforms. What We Offer: Permanent position with New Era Technology . Flexible remote work opportunity. A culture of continuous learning and innovation. View our Privacy Policy here https: / / www.neweratech.com / us / privacy-policy /

Posted 6 days ago

Apply

6.0 - 10.0 years

11 - 12 Lacs

Bengaluru

Work from Office

Naukri logo

Job Responsibilities: Manage the following tasks: Prepare and manage all the meetings and documents related to the project (agenda, minutes, Team Site, TC .) Ability to develop solution by creating mockups in the laboratory. Create commissioning protocoled in order to perform testing to confirm the design in regard to early requirements Act as a validation expert on SUS by: Creating Design Summary Reports (DSR) based on the feedback of the users Conducting Failure Mode and Effect Analysis (FMEA) by organizing workshop with the different users in order to capture and evaluate the risks linked to the items to be validated and the usage in the production(s) area. Update the FMEA to V2 at the end of the qualification Based on the UR Tool and the FMEA Developing the User Requirement Specifications (URS) Create, Coordinating and manage the electronic Change Control (eCC) Based on the URS and the documentation received by the supplier, executing Design Qualification (DQ). According to the requirements that are still not met during the DQ, develop a Validation Master Plans (VMP) in order to meet all the requirements of the URS. According to the validation strategy developed in the VMP, write the IOQ protocoled, conduct the test in the laboratory with the protocol and finalized the report based on the testing in the laboratory. Ability to manage incidents that may occur during the laboratory testing. Compiling and summarize the validation evidence in the Validation Summary Reports (VSR) Conducting Chemical Compatibility Risk Assessments (CRA) based on data from the supplier Performing Leachable Risk Assessments (LRA) covering extractible approaches Calculate Patient Exposure Scenarios (PES) based on the raw data from the supplier Conducting risk assessments and writing technical rationales. Ability to conduct BCT testing for shipping validation (in coordination with external lab) Ability to construct comprehensive training package on specific new technology Manage the PO process, acquiring components from manufacturers. Ensure progress of the project in alignment with the implementation/PPQ timeline Anticipate RA impacts and documentation needs with the regulatory Shipping of components from manufacturers to external laboratories, ensuring full GMP traceability, and completing the necessary GMP sending checklist. Provide weekly reporting on progress status, performances and issues to VTT manager Create and manage the appropriate master data linked to the creation of the new items. Ability to interact and manage suppliers in the frame of tenders for new business allocation. Review more junior staff document in order to insure their alignment as per technical and quality requirement. Skillsets Required: Advanced degree in chemistry, biology, chemical engineering or similar field of study. Experience: at least 6-10 years of experience in pharmaceutical or biopharmaceutical MSAT or a related field. A scientific and technological know-how related to Single Use validation and vaccines manufacturing is an additional asset. Ability to coach and support more junior staff in the accomplishments of their task Ability to resolve complex technical issues by bringing creative solutions with the right quality framework Scientific and technological know-how related to Single Use validation and vaccines manufacturing Project management skills and Validation technical skills Knowledge and understanding of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP). Hands on mentality/approach and ability to work in the laboratory. Good knowledge of GSK organization and GSK governance Flexibility to face rapidly changing environment Ability to work in a matrix international organization. Proficiency in writing DSR, FMEA, URS, DQ, VMP, IOQ, VSR, Commissioning protocole, extractable protocols, biocompatibility reports, and leachable risk assessments and PES calculation. Skills to report GSK internally but also with partners externally. Social skills to foster teamwork of people belonging to different organizations / departments / sites/external partners. Excellent communication and negotiation skills. Written and oral fluency in English. Scope : MSAT, or Manufacturing Science and Technology, is a critical function within a pharmaceutical and biopharmaceutical manufacturing organization in general. The GSK MSAT team is responsible for ensuring that products are produced safely, efficiently, and to the highest quality standards. Here are some key activities carried out by the MSAT team. o Process Optimization and Troubleshooting. o Technology Transfer. o Process Validation. o Continuous Improvement. o Technical Support. o Regulatory Compliance. o Data Analysis and Reporting. o Training and Development. Overall, the GSK MSAT team plays a vital role in ensuring that manufacturing processes are efficient, reliable, and compliant with regulatory standards, ultimately contributing to the successful production of high-quality pharmaceutical and biopharmaceutical products. Vaccines Technical Team, part of the MSAT Vaccines, is managing the development and introduction of new product in our commercial facilities. Our supports extend on sites located in Asia, Europe, and the US. . GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .

Posted 6 days ago

Apply

3.0 - 8.0 years

12 - 13 Lacs

Pune

Work from Office

Naukri logo

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Summary: We are looking forward to grow out testing team. Perform intermediate to complex software testing activities including test system development, test development under the direction of the Test Project manager or associated work team. Have responsibility for development of tests within the assigned program(s). Contribute to the development of new test procedures. Focus is on delivering high-quality product,. Your Responsibilities: Perform intermediate to complex system and product testing on software-based projects at the unit, integration and functional level. Proficient in the creation and modification of test procedures and associated test scripts. Responsible for the realization of test stations for automation, software and system testing. Build product functional and system test plans and associated test cases from product Functional Specifications (FRS) and High-level Design documents (HLDD). Lead in the review of Product Requirement Specifications, Functional Specifications and other Engineering and Marketing input to assure that information required to develop test cases are contained in the specifications. Establish the design and documentation of product and system test set-ups. Develop advanced software system test scripts using C#, Java, C++, Python or other common programming language. Develop test software tools for the efficient execution of test cases. Have demonstrated knowledge of the functionality of a motor guide / power converter and can apply test principals relative to the functional operation of that equipment and its features. Have demonstrated knowledge of the functionality of a programmable logic controller and can apply test principals relative to the functional operation of that equipment and its features. Work with software / firmware developers to identify test opportunities in test applications and methods. Participation in the review of requirements and design specifications that may affect the teams responsibilities. Must provide the technical leadership of a small team or the mentoring of less experienced engineers, interns and Test Automation users. Investigate product problems, with emphasis on software product support. Participate in appropriate support programs to assure that products continue to fill the customers needs. Stay informed about new test technology developments and applications that can be used in products through participation in technology seminars, courses, and independent study. Must complete design and implementation documentation as specified by the Common Development Processes, and associated with the functional process requirements. Must keep a notebook of documented notes that thoroughly explains conceptual thoughts, conditions, restrictions, analysis, synthesis, and test results that serve as justification for test and system design. The Essentials - You Will Have: Bachelor of Science in Computer Science, Computer Engineering or Electrical Engineering, with concentration in firmware / software. 3 years experience in Software Testing, Firmware Testing, Applications Engineering work, Technical Support, or other Testing/Quality Assurance role. Knowledge of software / firmware test methodologies You will report to SOFTWARE TEAM LEAD The Preferred - You Might Also Have: Familiar with Rockwell Automation products or other industrial control equipment is required. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid or #LI-DB2

Posted 6 days ago

Apply

4.0 - 6.0 years

6 Lacs

Hyderabad

Work from Office

Naukri logo

Date Posted: 2025-05-28 Country: India Location: 1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad - 500004, India Adjuster Roles and responsibilities Min 4-6 years experience required in relevant field. Required qualification is Regular diploma or BE. Position to be given E-VII or E-VI. Be fully conversant and complaint with Otis EH&S policies Follow safety procedures as per OSS (Otis safety standards) based on training and certification processes Ensure adherence to ethics guidelines Portraying right skills to understand layout drawings, FIM and other product wiring diagrams and procedures As an adjustor he must do full adjustment / commissioning of elevators and escalators, as per FIM within allocated timeline. Minimum 80 to 100 units he must complete on yearly basis. This includes high speed gearless units and escalators / travellators, managing other test engineers on multi-unit sites to ensure safe and efficient testing and commissioning. Providing technical support on site to other test engineers with a view to up-skilling all test engineers, auditing test and EN81 (compliance) handover paperwork Undertaking client liaison during the testing of large multi-unit sites and attend commissioning meetings if required. Undertaking quality readings on completion of a project, providing a seamless handover from New Equipment to Service and supporting service on technical issues on site during the Quality Operating Period and on an ad-hoc basis. Trouble shooting and RRCA of electrical / mechanical fault in elevators. Prepares the new installation inspection report, field test data report, safety check report and Otis safety audit. Need to report on-site field turn backs at product level. Ensure 100% on-time delivery to customer as agreed. Ensure all internal customer complaints are addressed and acknowledged. Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

Posted 6 days ago

Apply

Exploring Technical Support Jobs in India

India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.

Top Hiring Locations in India

Here are 5 major cities in India that are actively hiring for technical support roles:

  • Bangalore
  • Hyderabad
  • Pune
  • Chennai
  • Gurgaon

Average Salary Range

The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.

Career Path

In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:

  • Technical Support Executive
  • Senior Technical Support Executive
  • Team Leader
  • Technical Support Manager

Related Skills

In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:

  • Customer service
  • Troubleshooting
  • Communication skills
  • Knowledge of operating systems and software applications

Interview Questions

Here are 25 interview questions that you may encounter when applying for technical support roles:

  • What is technical support? (basic)
  • How do you handle irate customers? (medium)
  • Explain the difference between hardware and software. (basic)
  • What is your experience with ticketing systems? (medium)
  • How would you troubleshoot a network connectivity issue? (medium)
  • What is DNS and how does it work? (medium)
  • Describe a time when you had to escalate a technical issue. (medium)
  • What is RAID and how does it work? (advanced)
  • How do you stay updated with the latest technology trends? (basic)
  • Can you explain the OSI model? (advanced)
  • What is the difference between TCP and UDP? (medium)
  • How would you handle a situation where a customer is unable to access a website? (medium)
  • Have you worked with remote desktop tools? If so, which ones? (medium)
  • Describe a time when you successfully resolved a complex technical issue. (medium)
  • How would you prioritize multiple technical issues from different customers? (medium)
  • What is SSL and why is it important for secure communication? (advanced)
  • How do you ensure data security when providing remote technical support? (medium)
  • Have you worked with Linux systems? If so, what distributions? (medium)
  • What is Active Directory and how is it used in a corporate environment? (advanced)
  • How do you handle software updates for multiple users in an organization? (medium)
  • Can you explain the concept of IP addressing? (medium)
  • What is the role of a DHCP server in a network? (medium)
  • How would you troubleshoot a slow internet connection issue? (medium)
  • Describe a time when you had to work under pressure to resolve a technical issue. (medium)
  • What do you think are the most important qualities for a technical support professional to possess? (basic)

Closing Remark

As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies