Tech Mahindra Ltd Pune Hiring for International Voice & Email Process Contact- Aditi - 7057617707 Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility)Role & responsibilities Excellent communication skills, verbal and written both Minimum 1 year & above experience required in a Voice International Process Must have good thought process Candidate should be Tech savvy, well versed with Technical Troubleshooting Should have knowledge of Computer Networking Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end to end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Required profile Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision making capability with focus on accuracy. Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics Candidates should be open to a shift of 24x7. Mostly Night shifts

Job description Greetings, We are Hiring for FRESHER International Technical Support Executive for Pune *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Pune Qualification * Graduates * Good Verbal --- communication skills in English *FRESHER with Btech BCA BSC degree *1+ year International Service Desk Experience Salary - Upto 4.5 Lpa Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call *Khushi 7869457739 *Kanak 898889979 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOININGRole & responsibilities Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

Job description Greetings, We are Hiring for FRESHER International Technical Support Executive for Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *FRESHER with Btech BCA BSC degree *1+ year International Service Desk Experience Salary - Upto 4.5 Lpa Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call *Khushi 7869457739 *Kanak 898889979 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOININGRole & responsibilities Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

Technical Account Manager Location: India (Delhi/NCR ) Hybrid Travel- Pan India If & When required to meet Client Job Summary: To deciding the technical roadmap specific to an account and support to ensure customer satisfaction, working with back-office team providing swift resolution of technical issues, and maintaining high quality standards. This role involves strong technology expertise in consumer electronics and Pay TV technology, HW/SW e.g. Smart TVs, STB, Remote controls, Smart control technologies, Wireless protocols like BLE 5.0, Wifi, IR, WFD etc and CPE devices. Good R&D management experience, roadmap development, product innovation and presales experience is a big plus. A good blend of technical and business skills with strong communication skills Key Responsibilities: 1. Technical account management and Customer Support: Act as the escalation point for critical technical issues and ensure their prompt resolution. Act as a main point of contact for technology discussions, new requirements. Maintain strong customer relationships by delivering consistent, high-quality support services. Closely work with Sales team to enable sales strategy with support of technology features. Monitor customer feedback and drive initiatives to enhance customer satisfaction. 2. Operational Efficiency: 3. Technical Expertise: 4. Strategic Planning & Presales Qualifications: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 10 years of experience in technical support or a similar role, with at least 23 years in a managerial position. Proven experience in managing technical support operations in India or globally. Strong leadership and people management skills. Contact - +91 9071129990

Criteria : Any Graduate with Min 1 Yr Exp Into Technical /service desk Support CTC - Up to 4 LPA 24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM) 5 Days Working 2 Days Rotational off Notice - Immediate Joiners Contact Jyoti (9784183889)

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift Call HR Gowtham- 7406026000 or 9964080000 or visit jobshop.ai to explore other open positions with us

UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 32,000 18+ months: 36,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860 Perks and benefits Loyalty Bonus: 20,000 Attendance Bonus: 7,000

Role & responsibilities Lock Installation and Repair: This includes installing, repairing, and replacing different types of locks (mechanical, electronic, etc.) on doors, windows, and other fixtures. Key Cutting and Duplication: Ability to cut new keys and duplicate existing keys using manual and automated methods. Access Control Systems: Knowledge of access control systems like keypads, card readers, and biometric systems, including installation, programming, and troubleshooting. Troubleshooting: Diagnosing and resolving lock and security system malfunctions, including identifying faulty components and making necessary repairs. Reading Blueprints and Technical Diagrams: Understanding technical drawings and specifications related to lock installation and security systems. Lock Picking and Manipulation: Knowing how to pick locks or manipulate them open using specialized tools, often in emergency situations. Basic Electrical Knowledge: Understanding electrical components and circuits related to electronic locks and security systems. Preferred candidate profile

Technical Voice Support Exp- 1+ Years Loc- Pune Skills- Technical Support, Active Directory, DNS, DHCP, O365, Service Now, Jira etc Pkg- 8.4 LPA NP- Immediate Only Intrested Call n ping - 9821726929 Email ID- ved.imaginators@gmail.com

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR * HR Mahvish : 9628373766 * HR Simran : 9821182647 **NO PLACEMENT CHARGES**

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Join SuperTails as a Customer Service Representative (CSR)! Are you passionate about delivering exceptional customer experiences? SuperTails is hiring Customer Service Representatives to be the voice of our brand! Why Join Us? Salary: Earn up to 35,000/month Work Schedule: Alternate week 6-day and 5-day work schedule Shifts: Rotational day shifts for a balanced work-life experience Immediate Joining: Start your journey with us right away! Dynamic Environment: Be part of a vibrant and fast-growing team! What Were Looking For Experience: Minimum 6 months of CSR experience Skills: Strong communication, problem-solving, and customer-handling skills Availability: Ready to join immediately and work flexible rotational day shifts Your Role Handle customer inquiries with professionalism and empathy Provide solutions and ensure customer satisfaction Maintain accurate records of customer interactions Location Work from a dynamic workplace that inspires growth and collaboration. Call HR keerthana-9513749000 or 9964080000 or visit jobshop.ai to explore other open positions with us

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Hiring for International Voice Process ATOM-Voice Location: Manyata Tech Park, Bangalore Work Mode: Work From Office Transport: 1-Way Cab Provided Eligibility Criteria: Qualification: Any Graduate Experience: Minimum 1 year in BPO (Voice Process) Salary & Incentives: Salary: Up to 38,000 (Take-Home) Incentives: Monthly Incentive up to 2,500 Interview Rounds: 1 HR Round 2 AMCAT Assessment 3 Versant Test 4 Operations Round If you have strong communication skills and BPO experience, this is a fantastic opportunity to grow your career with a leading organization. Call HR Neha-797518240 or 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 45K CTC Qualification: UG/PG/Fresher/Excellent English shift: Rotational Location: Jaipur/Noida/Pune/Gurugram

Description We are seeking an experienced Executive Customer Service to join our dynamic team in India. The ideal candidate will have a strong background in customer service and a passion for helping customers resolve their issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Manage customer inquiries and provide effective solutions in a timely manner. Handle customer complaints and escalate issues when necessary to ensure customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve customer service processes and enhance customer experience. Provide feedback on customer service trends and areas for improvement. Skills and Qualifications Bachelor's degree in Business Administration, Communications, or related field. 4-10 years of experience in customer service or related field. Strong verbal and written communication skills. Proficiency in customer service software and CRM systems. Excellent problem-solving skills and ability to think critically under pressure. Ability to work collaboratively in a team environment and handle multiple tasks effectively.

Technical Support/Service Desk Min. 1 year of experience in International Technical Support (Voice) Any Graduate WHO- 5 Days working Location: Bangalore/Pune CTC: Up to 4 LPA Notice- Immediate Contact - HR Riyanshi-9521017693 HR Mahak-8529625871

This position is for full time employment in our office in Hyderabad, India. Daily work schedule will be night-time shift Monday-Friday from 9:00AM-6:00PM EST (equivalent to IST, subject to daylight savings) Summary: The IT Support Specialist will support the day to day technical needs and questions of our clients remotely and onsite. This relates to all technology including workstations, smartphones/tablets, printers, networks, servers, general office applications and line of business software. We are a Managed IT Services company and Microsoft Tier-1 Cloud Solution Provider (CSP) holding 10+ Gold and Silver competencies, which will allow the proper candidate to have access to cutting edge technologies and projects. There are also rewarding incentive programs designed to encourage growth and advancement through learning new technologies or achieving new certifications. We provide extensive hands-on training and mentoring in the technical issues, our methods and standards. Primary Responsibilities: Workstation Administration and Repair - Windows and Mac First level troubleshooting of desktop applications Spyware, Virus, and Malware Removal User account onboarding and offboarding iOS and Android Support Networking and Internet support (wired and wireless) Management and monitoring of backup VoIP Phone System Support Deliver end user training on basic office applications (one-on-one and group based) Maintain systems documentation Qualifications (demonstrated ability in the following): Five or more years of experience in IT support role. Excellent English written and oral communication skills Diagnostic skills in relation to troubleshooting technical issues Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast paced environment Passionate about learning new skills, technologies, and conveying knowledge Desired experience (not required): Microsoft Cloud technologies (Office365, EMS, AVD, Azure) ConnectWise Manage, Automate, Control tools (or experience with similar MSP tools) Windows Server administration Apple hardware, OS X and iOS Education Requirements: COMPTIA Network+, Microsoft MCP or equivalent certification

etails below PTC Windchill Functional Analyst/Support Specialist Location: Remote Employment Mode: Full-Time Shift Timings: 2:00 PM to 11:00 PM IST Please share the below details if you are comfortable with the below job description Full legal Name Current Location Relocation Email Contact Current CTC Salary(Current+ Exp) LinkedIn Link Education & Passing year University Name Notice Period Total experience Technical Communication Overview Samay, on behalf of Champion Homes, a leading modular home manufacturer based out of Michigan, is seeking a Functional Analyst/Support Specialist to provide comprehensive support, system administration, and business analysis for their enterprise cloud PLM (Windchill+) systems. This role serves as the primary point of contact for system issues, user support, and business requirement analysis. The ideal candidate will have knowledge of PLM functionality and configuration, combined with excellent communication skills to bridge the gap between technical teams and business users. Key Responsibilities Technical Support Provide expert Level 2/3 technical support Manage support ticket queue, prioritizing issues based on business impact and urgency Create and maintain detailed documentation of support processes, known issues, and resolution steps Coordinate with development team for issues requiring code-level intervention Support users across different time zones, ensuring timely resolution of critical issues System Administration Administer user access control, including user creation, license assignment, role configuration, and group management Configure and administer classification systems, attributes, and type hierarchies Manage and maintain data integrity through Master Data Management (MDM) processes User Enablement Conduct user training sessions on system functionality and best practices Provide one-on-one coaching for power users and new employees Create and maintain user guides, quick reference materials, and video tutorials Gather user feedback to identify training needs and system improvement opportunities Assist in user acceptance testing for new features and configurations Business Analysis (Preferred) Gather, analyze, and document business requirements for system enhancements and configurations Translate user needs into functional specifications for development team Create detailed user stories, use cases, and acceptance criteria Validate implemented solutions against business requirements Perform gap analysis between system capabilities and business needs Serve as liaison between business stakeholders and technical teams Create and maintain user documentation and standard operating procedures Required Skills & Qualifications Experience with enterprise application user support, access management, and license administration Strong troubleshooting skills with ability to diagnose complex system issues Excellent documentation skills for technical processes and user instructions Strong communication abilities to effectively interact with both technical and business teams Ability to work during US business hours covering Eastern time zones Proven experience in requirements gathering and business process analysis, preferred

We are seeking a proactive and customer-focused IT Service Desk Specialist with 1 to 3 years of hands-on experience in technical support and end-user services. The ideal candidate will be responsible for providing first-line support, resolving IT incidents, handling service requests, and ensuring high levels of customer satisfaction across the organization. Key Responsibilities: Provide first-level technical support via phone, email, chat, or in-person for hardware, software, network, and application-related issues. Diagnose, log, and resolve IT incidents and service requests within agreed SLAs. Install, configure, and troubleshoot desktop/laptop systems, mobile devices, printers, and peripherals. Maintain knowledge base documentation and standard operating procedures. Escalate complex issues to L2/L3 teams as necessary and follow through on resolution. Assist with user onboarding/offboarding including account setup, access rights, and equipment provisioning. Monitor and manage IT tickets using a ticketing system (e.g., ServiceNow, Jira, or Freshservice). Perform regular system checks, updates, and patch management under guidance. Support remote users via remote desktop tools (e.g., AnyDesk, TeamViewer, RDP). Maintain asset records and inventory of IT equipment. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 1–3 years of experience in IT support or service desk roles. Basic understanding of Windows/Mac OS, Microsoft Office 365, Active Directory, and common enterprise tools. Familiarity with ticketing systems and remote support tools. Excellent problem-solving and communication skills. Ability to multitask and prioritize in a fast-paced environment. Willingness to work in shifts or on-call rotation if required.

Hiring International Technical Voice Support Executive Call/ WhatsApp - 9147047908, 9147047909 Location: Gurgaon Salary: 5LPA Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary ( Upto 5 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities For Further Details you can conncet with our HR Team

Calling profile International Tech Support Related healthcare, Hospitality, Aviation EligilityAny Grad / UG With Good Commss 5.5 working day with rotational shift and week offs Perks and benefits Travel allowance, night allowance

Position: Customer Support - Technical (International Process) Exp- Minimum 6 months exp in International Process of BPO Salary: Upto 31kpm Location: Gurgaon /Pune / Jaipur Excellent English Communication Mandatory Technical Knowledge is Must

What You'll Do The Senior Manager, Technical Support , reporting to the Director of Global Support Operations, will lead a team of support professionals to deliver exceptional technical assistance to customers. This role manages daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfaction. Additionally, the Senior Manager will help shape and implement strategies to improve support services and elevate the overall customer experience. What Your Responsibilities Will Be Team Leadership You will lead a team of technical support professionals, including first-line managers and leads Set performance goals, conduct evaluations, and foster a collaborative, high-performing team culture Technical Support Operations You will oversee daily support operations to ensure effective issue resolution Implement and increase support processes to drive efficiency and meet SLA targets Collaborate with global teams to improve KPIs and enhance the customer experience Customer Interaction You will manage escalations, providing expert guidance to resolve complex technical issues Engage with customers to understand challenges, identify root causes, and deliver effective solutions Communicate technical concepts clearly to both technical and non-technical stakeholders Cross-Functional Collaboration You will partner with product, sales, marketing, and training teams to share insights and improve product and service delivery Align support strategies with our goals through active participation in cross-functional initiatives Performance and Reporting You will analyze support metrics and customer feedback to identify trends and improvement opportunities Deliver regular performance reports and insights to senior leadership Continuous Improvement You should champion initiatives that improve support quality, efficiency, and customer satisfaction Stay current with industry trends to introduce innovative solutions and best practices What You'll Need to be Successful Bachelor's degree in a relevant technical field (e.g., Computer Science, Information Technology). 12+ years of experience building a technically focused, customer-facing, advanced experience support team and cross-functional collaboration with other teams Exceptional leadership and team management skills, with the ability to motivate and inspire a technical support team. Proficient in CRM platforms (e.g., Salesforce, ServiceNow) and experienced in managing multi-channel support (chat, phone, email, portal) Skilled in support process engineering and service improvement Analytical mindset with the ability to analyze complex technical problems and develop effective solutions. Experience with customer relationship management (CRM) software and support ticketing systems. Excellent knowledge of CRM tools like Salesforce, Service now etc. Flexibility to work in rotational night shifts(Work from office 5 days a week)

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

Responsibilities: As Assistant Manager Marketing & Technical support , you will work as part of a dedicated team responsible for actively generating market opportunities and turning them into business prospects for the product line being handled by the company. The product line comprises of active & passive components, cables, accessories, test instruments, machines in Optics, Fiber optics and Electronics domain. In addition, you will actively involved in technical sales and services like installation, commissioning, training, warranty, calibration and AMC support etc. to customer for the product of various companies as part of agency sales for Eagle Photonics. Compensation and Benefits: As per prevailing industry standards. Desired profile of the candidate (Qualification, Experience and Skill set): BE in Electronics / Telecommunications / Electronics & Telecom / Electrical Engineering preferably with a MBA/PGDM in marketing management. A minimum of 5 years of experience is required for engineering graduates in technical support and/or marketing field and minimum 3 years for MBA/PGDM. Extensive knowledge about Fiber Optics technology mainly in the field of test instruments, components and machines is required along with good knowledge about modern day embedded computer system and software including O/s and applications. People with higher experience shall be considered for post of Dy. Manager / Manager. Desired work experience (in complete years): Minimum: 3; Maximum : 10 Functional Area: Marketing /Sales/ Business Development/Technical support Location of posting : Bangalore Traveling will be required all over India for sales and support activities.