15083 Technical Support Jobs - Page 30

Hi all, We are hiring for the role Technical Support Engineer 3 Experience: 5 - 8 Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Key Requirements 5+ years of experience in technical support or DevOps roles Mandatory: Strong hands-on in Python and working knowledge of Bash/Linux shell Solid understanding of Linux systems and commands Proficient in writing and optimizing SQL queries (basic to advanced) Familiarity with Java debugging and microservices troubleshooting CI/CD, monitoring, and logging experience preferred Exposure to supporting systems in product-based companies is a strong plus If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

Embedded , Medical Coding In C++, Device Testing Responsibilities: Equipment Management: Design, install, calibrate, and maintain biomedical and medical electronic equipment. Conduct routine inspections and ensure the proper functioning of medical devices. Troubleshoot technical issues and repair faulty equipment. Technology Integration: Assist in integrating medical electronics into healthcare facilities and workflows. Work with IT and healthcare teams to ensure smooth operation of connected devices. Compliance and Safety: Ensure all equipment meets regulatory standards and certifications. Implement safety protocols and conduct risk assessments for medical devices. Technical Support and Training: Provide technical support and training to medical staff on using and maintaining devices. Develop user manuals, SOPs, and other documentation for medical electronics. Research and Development: Collaborate with R&D teams to innovate and improve biomedical devices. Stay updated on advancements in biomedical engineering and medical electronics.

Job Summary: Our company is seeking an experienced Assistant Manager-Technical Support to join our team. The ideal candidate would be responsible for managing a team of technical support engineers who assist customers using our Internet of Things (IoT) devices. The Technical Support Manager will be responsible for troubleshooting complex technical issues and managing the support process, ensuring timely resolution of customer issues. This role will require the ability to work night shifts, and the candidate must be comfortable working late hours. Key Responsibilities: Manage a team of technical support engineers to ensure customer issues are resolved promptly Monitor and manage the support queue to ensure the timely resolution of customer issues Troubleshoot complex technical issues related to IoT devices and escalate issues to appropriate teams when necessary Develop and maintain documentation of technical support processes and procedures Provide coaching and mentoring to technical support engineers to help them develop their skills and knowledge Collaborate with other departments to ensure effective communication and resolution of customer issues Conduct regular performance evaluations of technical support engineers and provide feedback to help improve their performance Ensure customer satisfaction by providing high-quality technical support Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field Proven experience managing a technical support team Experience troubleshooting IoT devices Strong communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Experience with ticketing systems and customer support software Strong analytical and problem-solving skills Ability to work night shifts Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Key responsibilities: Provide INVIDI's customers with quick, accurate, and professional replies via ticketing system, chat, email, or phone. Maintain a high level of customer satisfaction. Develop an understanding of each customer's specific implementation and needs. Relay customer feedback to internal teams. Work closely with internal teams such as Product, Engineering, Customer Success and Customer Solutions teams. Appropriately triage a given problem; isolate and escalate any deemed problem within INVIDI. Conduct root-cause analysis with engineering teams to make sure that issues are resolved. On-call work is required and will be compensated for separately. You must have: University Degree 2+ years relevant experience. Fluent in English with excellent verbal and written communication skills. Must be able to articulate technical solutions to all audiences. Capable of clarifying unclear requirements for both internal and external stakeholders. Experience in debugging complex technical issues in a fast-paced work environment. Highly motivated and interested in customer support and customer satisfaction. Ability to learn quickly and to cope with ever changing environments. Desire to learn new things and perform technology research & troubleshooting. Ability to work with multiple customers and situations simultaneously. Willingness to take ownership of internal projects focused on improving existing documentation or processes. It will be very good if you have experience in: Familiarity with video advertising and ad serving. Prior experience with Video and AdTech integrations. Experience of web technologies and platforms such as Java Script, HTML, FTP, SSL, CSS. Experience and knowledge in SQL or other database querying language. Familiarity with REST APIs. Experience working in an agile environment. Fluent in English.

Provide Level 1 and 2 remote technical support for desktops, laptops, and mobile devices (Windows & macOS). Administer and support Office 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune). Troubleshoot and resolve user issues related to email, connectivity, printing, access rights, and system performance. Manage user accounts, groups, licenses, and security settings in Microsoft 365 Admin Center and Azure AD. Perform patch management, software installations, and updates remotely. Monitor system performance, availability, and usage to ensure high reliability and security. Maintain and troubleshoot Active Directory, DNS, DHCP, file sharing, and basic network issues. Coordinate with vendors and escalate issues when necessary. Document technical procedures, FAQs, and solutions for knowledge base. Participate in IT projects, migrations, and upgrades as needed Administer and support Office 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune). Candidate Profile Proven experience as a System Administrator or IT Support Engineer. Hands-on experience with Microsoft 365 services and tools. Familiarity with Azure Active Directory, Exchange Online, and Intune. Strong troubleshooting and analytical skills. Good understanding of networking concepts (VPN, DNS, DHCP, firewalls). Experience with remote support tools like N-able,LogMeIn, Quick Assist. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks in a remote environment. _

Serve as the front line of support for technical issues, remotely controlling client computers to diagnose and resolve problems. Utilize standard operating procedures for various technologies to troubleshoot and fix issues. Handle operating systems: Windows 10, 11, Mac OSX, Windows Server 2012, 2016. Troubleshoot and resolve issues with Endpoints, Applications, and Azure cloud solutions. Address problems related to email and VoIP applications. Coordinate and implement network software and hardware upgrades. Configure routers, switches, and firewalls; troubleshoot network-related issues. Maintain Active Directory, Group Policy, DNS, DHCP. Administer network security, antivirus, and spam control measures. Maintaining Storage, Virtualization, and IT Security. Contribute to the implementation of Cyber Security measures IT Support, System/Network Admin with Minimum 2 Years Experience

Serve as the front line of support for technical issues, remotely controlling client computers to diagnose and resolve problems. Utilize standard operating procedures for various technologies to troubleshoot and fix issues. Handle operating systems: Windows 10, 11, Mac OSX, Windows Server 2012, 2016. Troubleshoot and resolve issues with Endpoints, Applications, and Azure cloud solutions. Address problems related to email and VoIP applications. Coordinate and implement network software and hardware upgrades. Configure routers, switches, and firewalls; troubleshoot network-related issues. Maintain Active Directory, Group Policy, DNS, DHCP. Administer network security, antivirus, and spam control measures. Maintaining Storage, Virtualization, and IT Security. Contribute to the implementation of Cyber Security measures

Min 1 Yr Exp Into Technical Support International Voice Skill Active Directory/Troubleshooting/O365/VPN Any Graduate CTC Up to 4LPA+Perks 24*7 US Shift 2 Way Cab 5 Days Working 2 days rotational week off Location E-City, Bangalore HR Payal 9257655181

Job Summary We are seeking a Software Engineer with 4 to 6 years of experience in CA7 Workload Automation-iDash Endevor DB2 VSAM JCL COBOL copybooks COBOL IBM Mainframe Utilities and Mainframe. The ideal candidate will work from our office during day shifts and will not require travel. Experience in the Cards and Payments domain is a plus. Responsibilities Develop and maintain software applications using COBOL JCL and IBM Mainframe Utilities. Utilize CA7 Workload Automation-iDash for job scheduling and monitoring. Manage source code and version control using Endevor. Design and implement database solutions with DB2. Work with VSAM for data storage and retrieval. Create and maintain COBOL copybooks for data structure definitions. Collaborate with team members to ensure seamless integration of software components. Conduct code reviews and provide constructive feedback to peers. Troubleshoot and resolve software defects and performance issues. Ensure software applications meet quality standards and project requirements. Participate in requirement analysis and design discussions. Provide technical support and guidance to junior team members. Stay updated with the latest industry trends and technologies. Qualifications Must have strong experience in CA7 Workload Automation-iDash Endevor DB2 VSAM JCL COBOL copybooks COBOL IBM Mainframe Utilities and Mainframe. Nice to have experience in the Cards and Payments domain. Should possess excellent problem-solving and analytical skills. Must have good communication and teamwork abilities. Should be able to work independently and manage multiple tasks effectively. Must have a strong understanding of software development life cycle processes. Certifications Required Certified Application Developer on IBM Mainframe CA7 Workload Automation Certification

We are looking for a field engineer to inspect infrastructure and conduct research on site in order to solve problems quickly. For this job, you need to have an engineering degree and be familiar with the technical aspects of machines, equipment, and technology used in different field projects. You should be an excellent problem-solver and be able to manage crises when they arise. If you meet these requirements, and youre also a superb communicator, wed like to meet you. Responsibilities Communicate with clients to determine needs and explain complex issues Conduct research and studies on site Manage field activities and implement engineering designs Diagnose construction or machinery problems Resolve malfunctions or other crises when they arise Oversee repairs and technical improvements Install new systems and technology Inspect and test material and machinery for safety Ensure proper maintenance of onsite equipment Supervise and direct onsite crew (e.g. technicians) Draft and submit reports

Description The Field Application Engineer will provide technical support and expertise to customers, ensuring effective use of our products and solutions. This role requires a blend of technical knowledge and customer interaction to drive product adoption and satisfaction. Responsibilities Act as the primary technical contact for customers, providing support and guidance on product usage. Conduct product demonstrations and presentations to clients and stakeholders. Collaborate with sales teams to develop technical proposals and solutions for customer needs. Provide training and support to customers on product features and functionality. Work closely with engineering and product management teams to relay customer feedback and influence product development. Manage customer relationships and ensure high levels of customer satisfaction. Skills and Qualifications Bachelor's degree in Engineering, Computer Science, or a related field. 3-8 years of experience in a technical support or field application engineering role. Strong understanding of electronic components and systems, including semiconductors and embedded systems. Proficiency in programming languages such as C/C++, Python, or Java. Experience with software development tools and methodologies. Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical audiences. Strong problem-solving skills and the ability to work independently as well as part of a team.

Handle the design & engineering activity of electrical substations. Coordinate with internal teams, clients, & stakeholders to understand project requirements & objectives. Develop project plans, schedules/ budgets for substation design projects. Required Candidate profile Bachelor's degree in Electrical Engineering or related field. Master's degree preferred. Minimum of 5 years of exp in electrical engineering, with a focus on substation design & technical reviews.

We are hiring Regional Manager Technical Services & Sales for Pan India. Qualification: B.E. Chemical / BSc. / M.Sc. (Chemistry) + MBA will be preferrable Experience: 8+ Years. Vacancies: 5 Nos. Location: Pan India Apply only from Water Treatment Background experience. Primary Roles & Responsibilities: Working on Business planning, Marketing & Sales strategies, budgeting and target setting to ensure key success parameters increases overall sales revenue. Strategies sales plan to acquire new opportunities with existing customers and retaining existing customers. Demonstrate the ability to stabilize jeopardy business in large, strategic accounts. Transition of customers to Technical Services team responsible for post-sales technical and operational support. Demonstrate strong team leadership by coaching and training. Team Management. Providing Technical Support to sites/customer in assigned region. Trouble shooting at sites. / Managing Site In charge and Area Technical Services activities in region. Ensuring existing site retention by value services. Conducting technical training for the region. Interested candidates can share resumes on rajani.mishra@chembondwater.com

What is the Software Engineer in FTT AI & Digital Transformation group responsible for? The Software Engineer in the FTT AI & Digital Transformation group is responsible for designing, developing, and implementing cutting-edge generative AI tools-based products. These products are tailored for internal use, primarily benefiting sales and distribution teams as well as Operations teams. The engineer will collaborate closely with cross-functional teams to understand user needs, translate these requirements into technical specifications, and ensure that the solutions developed are scalable, efficient, and user-friendly. Moreover, the engineer will be at the forefront of integrating advanced AI methodologies into practical applications, driving innovation and enhancing operational workflows. What are the ongoing responsibilities of the Software Engineer? Development and Implementation: Design, code, test, and deploy AI-based tools and applications using contemporary technologies. Ensure robust, scalable, and maintainable code. Collaboration with Stakeholders: Work closely with sales, distribution, and operations teams to gather requirements, understand challenges, and provide tailored solutions. Act as a bridge between technical and non-technical teams. AI Integration: Integrate generative AI algorithms and models into software products to enhance functionality and user experience. Stay updated with the latest advancements in AI and machine learning. System Maintenance: Maintain and improve existing software systems by identifying and fixing bugs, optimizing performance, and implementing new features based on user feedback. Documentation: Create and maintain comprehensive documentation for all development activities, ensuring that future modifications and maintenance can be conducted efficiently. Quality Assurance: Conduct regular testing and code reviews to ensure high standards of quality and reliability in all software products. Training and Support: Provide training and technical support to end-users, ensuring they can effectively utilize the developed tools. Gather feedback to continuously improve the products. Innovation and Research: Conduct research and feasibility analysis for new technologies and approaches to keep the company's AI tools at the cutting edge. What ideal qualifications, skills & experience would help someone to be successful? Bachelors degree in Computer Science, Software Engineering, or a related field. A masters degree is preferred. Courses or certifications in AI, machine learning, or data science are highly desirable. Work Experience: 3-6 years of experience in software development, with a focus on building AI-based applications. Proficiency in full stack development, or specialization in front-end technologies (React) or backend frameworks (Python, Django). Experience working with cross-functional teams and integrating AI solutions into business processes. Job Level - Individual Contributor Work Shift Timings - 2:00 PM - 11:00 PM IST

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Minimun 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Minimun 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in

Cradlepoint is looking for an Engineer - Transmission to join our team as a Domain Support Specialist. In this role, you will be responsible for securing technical capabilities within our 24/7 Automated Operations. This includes diagnosis, providing fast domain support, routine resource fulfillment, and offering field technical assistance for our transmission systems. What You Will Do: Key Responsibilities Work in a 24x7 environment , providing continuous support. Support customers over email and phone , ensuring effective communication. Possess sound knowledge of Microwave Technology . Be responsible for 2nd Line troubleshooting of Microwave systems , specifically the Cradlepoint 6xxx Series . Have sound knowledge of Cradlepoint Mini-link 6300, 6600 Series & Mini-link TN AMM series . Possess SO-EM/ENM hands-on experience . Perform Software upgrade processes for Mini-link 6300, 6600 Series & Mini-link TN AMM series. Demonstrate QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series. Handle Ethernet alarms and parameters with their troubleshooting processes. Raise and update tickets in the relevant tool for all issues handled/worked upon. Report daily issues handled/escalated in the form of daily shift reports. Ensure that issues are handled within the right timeframes as per the SLA/Commitments . Possess good knowledge of SLA/WLA . Be proficient in preventive activities using available performance reports from Microwave NMS. Be skilled in customer handling and RCA (Root Cause Analysis) identification . You Will Bring: Required Qualifications Education: Degree/Diploma in Engineering, preferably in Electronics, Computer Science, Telecommunication, or equivalent. Experience: 3-7 years of hands-on experience in a 2nd Level Engineer - functional role . Good Technical Knowledge of Microwave Technology , preferably Cradlepoint 6K series. Transmission or ENM experience preferred.

We are seeking a Field Service Engineer to install, maintain, and repair pumps and related systems. Responsibilities include troubleshooting, providing technical support, ensuring safety compliance, and managing customer relationships. Required Candidate profile Field Service Engineer candidate has a technical background in mechanical or electrical engineering, strong problem-solving skills, experience with pumps and equipment, with a willingness to travel.

Description Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused System Development Engineer to support the fast-evolving and expanding Seller Compliance space The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting) The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering, We are looking for a System Dev Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments If you fit the profile, we would love to talk to you, Responsibilities include working with a team of support engineers, enhancing process and service improvements, monitoring and improving day-to-day operational efficiency, and being self-motivated The role also involves driving smaller-scope development projects and building custom tools, Technical Support and Problem Resolution Diagnose and resolve complex production software issues across multiple products and services Perform comprehensive troubleshooting and root cause analysis for technical challenges Provide timely and effective support through ticket management and customer communication Software Development and Maintenance Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting Maintain and configure software systems in staging and production environments Implement fixes and enhancements for internally developed software applications System Operations and Monitoring Design and implement monitoring solutions to ensure system reliability and performance Manage software deployments and support infrastructure in AWS and web technology environments Create and maintain system and support status reports Team Collaboration and Knowledge Management Coordinate support issue handoffs within the team Develop and contribute to a comprehensive team knowledge base Collaborate with cross-functional teams to improve operational excellence Product and Service Ownership Take ownership of digital products or system components Ensure adherence to service level agreements (SLAs) Coordinate customer notifications and workflow management Basic Qualifications 2+ years of systems development experience Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust Experience with Linux/Unix 2+ years of contributing to automation for new and current system experience Preferred Qualifications Experience with CI/CD pipelines build processes Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI BLR 14 SEZ F07 Job ID: A3035540 Show

About the Role Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tools either via phone or emails. You Will Be Responsible For Following our Business Code of Conduct and always acting with integrity and due diligence Understanding business needs and in-depth understanding of Tesco processes Building on Tesco processes and knowledge by applying CI tools and techniques Responsible for completing tasks and transactions within agreed metrics Solving problems by analyzing solution alternatives Probing, triaging, and dispatching jobs for the stores Allocating the right man with the right skill at the right time Responding with appropriate levels of urgency to situations that require quick response or turnaround Ability to analyze the root cause and handle 1st level issues Ability to make informed and timely decisions You Will Need Basic MS Office Excel, Word, PowerPoint Any Graduate (preferred Mechanical Engineering graduate) with 2+ years of experience in Voice Support Numeracy skills Active listening English speaking, reading, and writing Planning & organizing skills

Description Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused Support Engineer to support the fast-evolving and expanding Seller Compliance space The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting) The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering, We are looking for a Support Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments If you fit the profile, we would love to talk to you, Responsibilities include working with a team of support engineers, enhancing process and service improvements, monitoring and improving day-to-day operational efficiency, and being self-motivated The role also involves driving smaller-scope development projects and building custom tools, Technical Support and Problem Resolution Diagnose and resolve complex production software issues across multiple products and services Perform comprehensive troubleshooting and root cause analysis for technical challenges Provide timely and effective support through ticket management and customer communication Software Development and Maintenance Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting Maintain and configure software systems in staging and production environments Implement fixes and enhancements for internally developed software applications System Operations and Monitoring Design and implement monitoring solutions to ensure system reliability and performance Manage software deployments and support infrastructure in AWS and web technology environments Create and maintain system and support status reports Team Collaboration and Knowledge Management Coordinate support issue hand-offs within the team Develop and contribute to a comprehensive team knowledge base Collaborate with cross-functional teams to improve operational excellence Product and Service Ownership Take ownership of digital products or system components Ensure adherence to service level agreements (SLAs) Coordinate customer notifications and workflow management Basic Qualifications 2+ years of software development, or 3+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Experience in software development Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI BLR 14 SEZ F07 Job ID: A3036967 Show

Description Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused System Development Engineer to support the fast-evolving and expanding Seller Compliance space The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting) The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering, We are looking for a System Dev Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments If you fit the profile, we would love to talk to you, Responsibilities include working with a team of support engineers, enhancing process and service improvements, monitoring and improving day-to-day operational efficiency, and being self-motivated The role also involves driving smaller-scope development projects and building custom tools, Technical Support and Problem Resolution Diagnose and resolve complex production software issues across multiple products and services Perform comprehensive troubleshooting and root cause analysis for technical challenges Provide timely and effective support through ticket management and customer communication Software Development and Maintenance Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting Maintain and configure software systems in staging and production environments Implement fixes and enhancements for internally developed software applications System Operations and Monitoring Design and implement monitoring solutions to ensure system reliability and performance Manage software deployments and support infrastructure in AWS and web technology environments Create and maintain system and support status reports Team Collaboration and Knowledge Management Coordinate support issue handoffs within the team Develop and contribute to a comprehensive team knowledge base Collaborate with cross-functional teams to improve operational excellence Product and Service Ownership Take ownership of digital products or system components Ensure adherence to service level agreements (SLAs) Coordinate customer notifications and workflow management Basic Qualifications 2+ years of systems development experience Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust Experience with Linux/Unix 2+ years of contributing to automation for new and current system experience Preferred Qualifications Experience with CI/CD pipelines build processes Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI BLR 14 SEZ F07 Job ID: A3036957 Show

Description Retail Business Services (RBS) supports Amazons Retail business growth WW through three core tasks These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time That's where you can help, We are looking for a sharp, experienced Application Engineer (AE) with a diverse skillset and background As an AE, you will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to solve highly scalable solutions in collaboration with other technical teams You will play an active role in translating business and functional requirements into concrete deliverables and building scalable systems You will also contribute to maintain the services healthy and robust You will be responsible for implementing, and maintaining the solutions you provide You will work closely with engineers on maintaining multiple products and services, creating process automation scripts , monitoring and handling ad-hoc operational asks, Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Knowledge of Python, PySpark, Big Data and SQL Queries Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI BLR 14 SEZ Job ID: A3032552 Show

Description Support Engineer in DEP leads their Supporting engineering team in identifying opportunities to innovate based on tickets that the team receives They mentor and coach junior support engineers They assist their manager in maintaining the productivity levels of their team through automation and refinement of processes Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Java, python, or shell scripts, and AWS technologies Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of support for one or more payment products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with dev team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Experience in cloud computing, preferably in AWS Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI MAA 15 SEZ Job ID: A3034121 Show

As the energy sector faces new challenges in power generation and distribution, innovative solutions in high voltage testing and measurement technology are essential HAEFELY AG, with over 120 years of expertise and a strong legacy based in Switzerland, stands at the forefront of this industry as one of the worlds leading providers, To further strengthen our global presence, we are expanding our team in India through HAEFELY Services Private Limited Our India office plays a pivotal role in sales, back-office services, and customer support, working closely with our headquarters in Basel, Switzerland, on a daily basis, We invite you to join us and become an integral part of shaping the future of energy supply, Job Summary Be part of the energy supply of the future Support our diverse and technically interesting field of work as Sr Engineer Field Service serving the world, based out of Nashik, Responsibilities Diagnose, repair, install, and perform preventive maintenance of high voltage test and measurement equipment at customer sites worldwide, Conducting system-specific training on the proper use and maintenance of the equipment, Provide technical telephone support and technical consulting for our users, as required Inspection, modernization and maintenance of high-voltage test systems onsite, Onsite calibration of high voltage test equipment as per internal standard protocols, Complete required paperwork on time ( e-g , service reports, trip reports, expense reports, etc) on a timely basis, Qualification & Preferred Skills A degree in electrical engineering, A master's degree will be an added advantage, Skills to interpret mechanical layout drawings, electrical schematics, and bills of materials A strong understanding of the specific equipment or systems related to high voltage test equipment for which the role involves, including mechanical, electrical, and electronic systems, The ability to identify, diagnose, and resolve technical issues efficiently onsite, 6+ years of relevant experience in field service, maintenance, or technical support role for high voltage equipment, Ability to adjust to new technologies and changing work environments, An active personality, enjoying practical work and traveling (approx 60%) Onsite assignments typically last a few days to two weeks, Good English skills and a driver's license are essential, What We Offer A challenging and future-oriented work environment in a Swiss company that serves customers worldwide, Interesting and exciting tasks in the field of high-voltage testing and measurement technology, addressing the new challenges posed by the energy transition, Independent work in a committed and supportive team, Continuous professional and personal development, Modern employment conditions, LOCATION Posting will be in Nashik, India (Subsidiary of HAEFELY, Basel, Switzerland), Become a part of the energy supply of the future together with us We are looking forward to you! Have we aroused your interestThen Ms Payal Kumar is looking forward to receiving your complete application documents, preferably by e-mail to: jobs indianoSpam@haefely noSpamcom Please mention the post you are applying for in the subject line, Show