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8.0 - 10.0 years

6 - 12 Lacs

Noida

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Kindly share your resume on sv15@svmanagement.com Responsibility- Carry out Installation and commissioning of Online CM Systems on site Understand the online monitoring concept and implement the same Keep regular check on installed OVMS and accessories Carry out I&C of Proof of Concepts Update customer and company about immediate support requirements in terms of supply, software, communication, training, reporting, etc Communicate with customers and company internal team regarding project updates Hands on training on the usage of Software and connection with Condition Monitoring systems Help other business activities in tech support not indicated above Skills- 8 to 10 years of experience with B.Tech (Electronics/Instrumentation) Knowledge on computer, Networking Basic Understanding of Electrical and instrumentation involved in OVMS

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3.0 - 4.0 years

7 - 11 Lacs

Bengaluru

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Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Technical Account Manager, Senior for our enterprise customer in this role, youll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customers environments, facilitating collaboration with their other vendors, and advocating on the customers behalf. At the same time, youll work closely with our Engineering, Product Management, Support, Sales Services teams to debug, test, and resolve issues. The location for this role is based in Bangalore. Responsibilities Primarily supporting assigned customers related to platform training, helping with the reports, taking calls Coordination with dev, sales, support Perform initial or secondary investigations and respond to online and phone support requests. Manage customer cases and maintain clear and concise case documentation Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective Manage technical communications with client s technical team, project team, customer services team and senior executives Proactively resolve business technical problems Work collaboratively with the designated account team to ensure excellent customer service is offered consistently Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings Work with global front-line support teams for technical escalation and issue management Meet with existing customers for regular and ad-hoc service-related reviews Maintain expert knowledge of product Enter case information into the CRM to ensure appropriate resolution management Requirements A bachelors degree in computer science or engineering Experience in technical support. Good technical and product knowledge Good critical thinking and problem-solving skills Excellent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-MM1 #LI-Onsite

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1.0 - 3.0 years

5 - 8 Lacs

Hyderabad

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Job Description We are seeking a proactive and technically skilled IT Field Services Engineer to join our IT Operations team. This role will primarily be responsible for providing hands-on technical support for laptops, desktops, mobile devices, and peripherals, including imaging, hardware diagnostics, inventory management, and windows-based systems as well as Mac system troubleshooting to end users. The ideal candidate will be technically competent, highly organized, excellent problem-solving skills and possess strong verbal communication skills to effectively support and guide end-users in a professional manner. Key Responsibilities: Performing imaging, configuration and deployment of laptops/desktops using tools such as SCCM or Intune. Set up and configure device for new hires onboarding by preparing and delivering fully functional IT equipment. Troubleshoot Hardware issue (e.g. Screens, batteries, memory, hard drives, keyboard, RAM upgrades) and coordinate repairs or replacements. Manage and update IT asset inventory, including asset tagging, tracking and decommissioning of devices. Perform regular audits of IT assets and update records in asset management system. Respond to IT Service desk tickets in ServiceNow, ensuring accurate documentation of issues, resolution and follow-ups. Escalate unresolved issues to the appropriate team and follow up to ensure closure. Ensure timely resolution of incidents and request while meeting defined SLAs. Install and configure peripherals including printer, scanner, docking stations, and monitors. Assist with installations, updates. Maintain accurate records of service calls, repairs, and other maintenance activities. Setup, configure, and troubleshoot audio visual equipment s for meetings, presentations and events. Provide remote and on-site support, including mobile device setup and VPN troubleshooting. Collaboration with other IT teams on infrastructure upgrades, projects and process improvement. Create and update technical documentation, including knowledge base articles for common issue. This is a customer facing role require professionalism, responsiveness, and a commitment to service excellence. Requirement: Diploma or bachelor s degree in information technology, Computer Science, or a related field. 1-3 years of experience in IT support, desktop support or end-user services. Proven experience as a Field Service Engineer or similar role. Involves physical activities of lifting and moving IT equipment s. Strong technical knowledge with windows operating system, common desktop applications, and basic networking knowledge. Working knowledge of ServiceNow or similar ITSM/ticketing platform. Familiarity with Active Directory and other end user workplace related technologies. Proficiency in Mac operating system is an advantage. Strong problem-solving and customer service skills Ability to manage time effectively and prioritize tasks in a fast-paced environment. Willingness to work outside scheduled business hours. Strong communication and interpersonal skills to effectively interact with clients and team members. Ability to adapt to dynamic work environments and unforeseen technical challenges. IT certifications ITIL foundation are a plus. WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DEI Committee and network of DEI Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: ) #LI-HYBRID Share this job Hyderabad, India Mar. 11, 2025 Hyderabad, India Jun. 05, 2025 Hyderabad, India Jun. 09, 2025 No previously viewed jobs Our stories Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Already a memberLog in here Email Address First Name Last Name Country Code Phone Number Upload your CV/Resume below Interested In Please select a category or location option. Click Add to create your job alert. 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3.0 - 5.0 years

6 - 7 Lacs

Hyderabad, Chennai

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Roles and Responsibilities: Ability to communicate with tech-savvy clients using perfect written and spoken English; Familiarity with a range of enterprise software/ security solutions and be comfortable in conversations with IT professionals and technical clients Experience troubleshooting and solving technical problems, client advocacy, empathy, and keen attention to detail; Available to work any assigned shift the team provides 24 7 coverage for our clients around the world. But it s PST for now until further updates; Help resolve software and technical questions for the client efficiently and effectively; Gather the required information necessary to best handle client software and technical inquiries; Manage client expectations regarding estimated response times for issue resolution; Meet SLAs like response and resolution times by partnering within L2 and L3 advisor; Extensively research and document client technical issues. Collaborate with technical support team members to properly manage client inquiries and escalate when appropriate; Partner with technical support team members on various strategic projects when needed; Own client technical issues from initial report to resolution, communicating with clients regularly regarding issue status. Technical Skills: 3 to 5 years relevant experience Network Security SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS; Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP; Network troubleshooting experience familiarity with tools such as Ping, Traceroute, MTR; Network protocol analyzers Knowledge on anyone of these: tcpdump, Wireshark, fiddler; Good to have o Authentication protocols such as LDAP, SAML, 2FA, MFA etc; Basic knowledge on operating systems Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy PAC files. Follow us on to know about our latest job openings! Submit the form below to apply Name (Required) Email (Required) Phone (Required) Are you a Graduate (Required) (Required) Do you have experience in Ipsec and SSL VPN (Required) (Required) How many years of experience do you have working as a Network Security Engineer (Required) (Required) Are you flexible working in night shifts (Required) (Required) Have you worked with Wireshark (Required) (Required) Are you willing to work on Holidays (Required)

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8.0 - 13.0 years

7 - 11 Lacs

Bengaluru

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Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The Talent Acquisition Business Analyst Lead: Technical Support role is part of TA Global Support team s (TAGS) operating model. This model is designed to support back-end aspects of the recruiting hiring workflow and processes efficiently. We are seeking a proactive and detail-oriented individual with a strong understanding of TA and passion for providing an exceptional candidate and stakeholder experience. The TA Business Analyst Lead is a subject matter expert dedicated to processes, projects, technologies, and the passion to train others. The incumbent will play a key role in supporting projects to evolve processes and procedures, optimize resources, maximize efficiencies, and drive operational excellence. This is a unique opportunity to learn about every aspect of the recruiting life cycle and recruiting operations. How youll make an impact Coordinate across functional groups to review and interpret business issues and needs to develop accurate Business Requirements Train and partner with other Business Analysts within TA and HR to ensure consistent processes Work closely across internal business groups and Technology and external vendors, including Applicant Tracking System (ATS), Candidate Relationship Manager (CRM), Career Site/Portal, Vendor Management System (VMS), LinkedIn, and other AI platforms such as Paradox (chatbot) Complete technology testing alongside vendors and stakeholders to ensure successful release of updates Perform requirements analysis Evaluate business processes, develop and implement robust solutions, and identify areas of improvement Lead multi-functional group reviews of issues and process to successfully drive initiatives to completion Complete documentation of initiatives and communicate status and results Ensure initiative documentation is complete accurate and stored for validation and auditing Gather critical information from meetings and assist in developing and communicating reporting to business groups and management Ensure solutions meet the business needs and requirements Effectively manage projects including developing plans and monitoring performance Prioritize initiatives based on regulatory financial and customer impact escalate as necessary Serve as a point of contact and liaison between stakeholders Ensure timely and accurate completion of initiatives Collaborate with stakeholders to understand business needs and objectives Gather and analyze data from multiple sources to identify trends, patterns, and insights Develop reports, dashboards, and visualizations to communicate findings and recommendations Conduct business process analysis and recommend process improvements and optimizations Define and document business requirements for new initiatives or projects Work with HRIS and IT teams to translate business requirements into technical specifications Support project management activities, including project planning, tracking, and reporting Provide ongoing support and training to end users on business intelligence tools and systems Stay up-to-date with industry trends and best practices in business analysis and data analytics About you Bachelors degree in Business Administration, Finance, Computer Science, or related field 8+ years of experience as a Business Analyst or similar role 1+ years in a training or development role Strong analytical and problem-solving skills Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","

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3.0 - 5.0 years

5 - 9 Lacs

Pune

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Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How youll make an impact Work with the team to analyze, design, develop and maintain complex Identity and Access Management (IAM) processes and systems, to support Gallagher users and customers. Collaborate with internal teams to produce, design and architect and implement recommendations and solutions. Write clean, scalable, and well-documented code using Object-oriented programming languages (VB.Net, C#) Design, Debug, Test, Revise, Refactor and Deploy updates and new functionality. Write and maintain documentation throughout the software development life cycle (SDLC). Serve as an expert on IAM applications and provide technical support. Integrate IAM systems with custom and third-party applications via API s. Identify, analyze and resolve systems design weaknesses, prioritizing troubleshooting efforts and pinpointing resolutions. Document and maintain currently developed solutions. Other duties as assigned About you 3 to 5 years utilizing established development tools, guidelines and conventions including VB.Net, C#, SQL Server Experience with API Architecture styles (REST/ SOAP /RPC). Excellent troubleshooting and communication/writing skills Strong knowledge of Active Directory and Azure Bachelor s Degree in Computer Science, Engineering or Information Systems or related field Experience with the Angular Framework Experience with One Identity Manager Experience with Ping Identity Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","

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4.0 - 9.0 years

3 - 4 Lacs

Bengaluru

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Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The HRIS Specialist - Talent Acquisition will report to the HRIS Talent Acquisition Lead. In this exciting and challenging role, the incumbent will have direct responsibility for supporting technical initiatives and projects related to Talent Acquisition. This role is a strongly technical role and requires a comprehensive understanding of the configuration of the iCIMS ATS platforms and related integrations, in addition to excellent communication and organization skills. This dynamic role requires a functional understanding of recruitment processes, in depth technical knowledge of the ATS platform, and ability to support end to end delivery of complex technical projects. The HRIS Specialist - Talent Acquisition will address enhancements and issues within the iCIMS ATS system and its integrations, as well as working with functional stakeholders and technical team members to support the rollout of this system to global users. This role will be responsible for testing solutions and resolving issues within the iCIMS ATS to meet business problems and requirements. A comprehensive knowledge of technical concepts including iCIMS ATS configuration, Oracle HCM, Integrations APIs, Reports, and WalkMe/Digital Adoption Platforms will be required for optimal performance of duties. This role will work with project team members and the iCIMS vendor technical support, and the ideal candidate will have the ability to interpret business requirements into technical specifications and support delivery of said requirements in a timely and efficient manner. This role will work closely with business customers, their client groups, Functional Stakeholders, and HRIS team members. This role will partner with HRIS Module Leads and Technical Team Members to ensure that the candidate and employee experience is tailored to the unique needs of each division/region/legislation. The HRIS Specialist - Talent Acquisition will support team members offshore and onshore in the day-to-day performance of their jobs as it relates to specific projects and enhancements. They will ensure that project/department milestones/goals are met and adhering to approved budgets. This role will require 4+ years experience working with HRIS technologies. Some supervisory/project management experience is required . How youll make an impact Acts as key technical support for Talent Acquisition initiatives. Deliver the technical components of iCIMS global rollouts and enhancements. This includes configuration of enhancements and fixing production issues, coordinating with iCIMS technical support, and partnering with integration team members to achieve technical deliverables Ensures requirements, fixes, and testing processes are clearly documented and outlined; appropriate digital adoption solutions are proposed, tested and implemented in a timely and effective manner. Partners effectively with HRIS staff to rollout enhancements or system changes, produces solid documentation for all projects and ensure that the entire development cycle is documented from requirements to implementation. Ability to troubleshoot and identify root cause of issues within the iCIMS ATS and integrations to HCM and third party systems; ability to coordinate work efforts with a variety of teams (iCIMS support, integrations teams) for successful resolution. Interact with functional team members and development resources to develop enhancements or changes to global processes and interfaces related to the iCIMS ATS, including successful rollout of this system to global users. Responsible for ensuring all technical deliverables moving to production are tested, have proper signoff, and are technically sound. Work with the Managed Services Providers for the HCM and ATS (recruitment) systems as needed. Manage resolution and appropriate escalation of production issues/tickets across iCIMS, and related integrations. Follow appropriate HRIS Governance processes to ensure changes and fixes are tested appropriately and follow the correct deployment process to production. Communicate UAT testing plans, root cause analysis for issues, timelines, and production migration status to business users/stakeholders Summarize and communicate technical changes and updates to functional users and technical team members in a clear and comprehensive manner Support patching/upgrade activities for iCIMS ATS including reviewing automated testing scenarios, resolving any issues, exploring new enhancements, and gathering UAT signoff from stakeholders. Understand functional requirements and convey to technical development team members in a detailed and accurate manner Review production issue fixes/enhancement requests for impacts to existing functionality in the ATS and downstream systems. Coordinate across modules / integrations / application teams as needed to ensure production issue fixes or enhancements/projects are thoroughly tested and vetted. Ensures that security for these areas is appropriate and compliant as demanded by varying access requirements. This role will manage resources and operations across Gallagher global locations and time zones as required. Additional responsibilities as needs and global business growth demand. About you Expertise in cloud-based multi-tenant systems. Ability to work with others on solutions. Bachelors degree or equivalent years of experience. 4+ years related experience Outstanding written and verbal communications; ability to communicate complex technical matters to all levels of leadership, aligning communication style to the needs of the customer. Excellent project management skills with detailed understanding of SDLC methodologies, with ability to hold self and project resources accountable for deliverables. Good judgment when addressing business requests, responding to inquiries, escalating matters, etc. Strong quantitative and analytical skills Attention to detail and relentless commitment to follow-through. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","

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2.0 - 3.0 years

5 - 9 Lacs

Bengaluru

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Location : Bangalore / Mumbai Employment Type : Permanent Reporting to : Chief Technology Officer Experience : 2 - 3 Years Compensation : As per company standards We are looking for Backend Developer (Node.js) for one of our clients in food industry. About Backend Developer: We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions. To ensure success as a Node.js developer, you should possess extensive knowledge of Node.js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users. Roles Responsibilities: Developing and maintaining all server-side network components. Ensuring optimal performance of the central database and responsiveness to front-end requests. Collaborating with front-end developers on the integration of elements. Designing customer-facing UI and back-end services for various business processes. Developing high-performance applications by writing testable, reusable, and efficient code. Implementing effective security protocols, data protection measures, and storage solutions. Running diagnostic tests, repairing defects, and providing technical support. Recommending and implementing improvements to processes and technologies. Prerequisites: Bachelors degree in computer science, information science, or similar At least two years experience as a Node.js developer Extensive knowledge of JavaScript, web stacks, libraries, and frameworks Knowledge of front-end technologies such as HTML5 and CSS3 Superb interpersonal, communication, and collaboration skills. Experience with NoSQL databases like MongoDB. Exceptional analytical and problem-solving aptitude. Great organizational and time management skills. Availability to resolve urgent web application issues outside of business hours.

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8.0 - 13.0 years

7 - 12 Lacs

Bengaluru

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Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. About the Role: We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team. Job Responsibilities: Collaborate with cross-functional teams hardware and software engineers, product managers, technical support engineers, customer engineers to gather technical information, verify content accuracy, and convert it into different forms of technical content. Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material. Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences network architects, operators, and data center engineers. Practice and implement documentation standards, best practices, templates, versioning and style guides. Create and / or polish content for our corporate website, blog, and customer portal. Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users. Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy. 8+ years of experience as a technical writer, content developer, or similar role. Strong background in networking and familiarity with data center technologies. Exceptional writing, editing, and proofreading skills. Excellent collaboration skills and experience of working with crossfunctional teams both local and remote. Ability to translate complex technical concepts into clear, concise, and customer-friendly content. Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen. Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation. Experience of creating technical documentation for networking products both hardware and software. Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.

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5.0 - 10.0 years

9 - 13 Lacs

Bengaluru

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A Juniper Network Engineer L3 job description (JD) typically focuses on intermediate-level expertise in Juniper Networks technologies, including routing, switching, firewalls, and network security. This role involves troubleshooting, implementing, and supporting networks using Juniper devices, as well as providing technical support and working with customers. Key Responsibilities and Skills: Troubleshooting: Solving network issues, identifying root causes, and implementing solutions using Juniper devices and technologies. Implementation: Configuring and deploying Juniper devices and solutions, ensuring they meet network requirements. Support: Providing technical support to internal teams and customers, addressing questions and resolving problems. Network Knowledge: Proficiency in routing and switching protocols (BGP, OSPF, etc.), network security concepts, and Juniper-specific technologies. Juniper-Specific Expertise: Experience with Juniper devices like ScreenOS and JUNOS, understanding of network management tools (FCAPS, SNMP), and experience with scripting (Shell, Python). Communication: Excellent verbal and written communication skills, ability to explain technical concepts to both technical and non-technical audiences. Problem-Solving: Ability to analyze complex network problems, identify root causes, and develop effective solutions. Customer Interaction: Working with customers to understand their network needs and provide solutions. Continuous Learning: Staying updated on the latest Juniper technologies and trends. Scripting: Experience with scripting languages (like Python, Ansible) to automate tasks and improve efficiency. Experience and Education: Experience: Typically 5-10years of experience in network engineering, with a strong focus on Juniper technologies. Education: A bachelors degree in Computer Science, Information Technology, or a related field is often preferred. Certifications: Juniper certifications (JNCIA-J, JNCIE-ENT, etc.) are often a plus. Example Job Duties: Configuring and maintaining Juniper routers and switches. Implementing and optimizing BGP routing protocols. Troubleshooting network connectivity issues and performance problems. Providing technical support to customers and internal teams. Developing and implementing network automation scripts. Participating in network design and implementation projects. In essence, an L3 Juniper Network Engineer role requires a combination of strong technical skills in routing, switching, and network security, coupled with excellent communication and problem-solving abilities

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5.0 - 10.0 years

6 - 10 Lacs

Bengaluru

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Requirements: Bachelor s/Diploma in Civil Engineering, Architecture, or a related field. Minimum 5 years of experience working as a BIM Modeller with a strong focus on Revit. Proficient in Autodesk Revit (Architecture/Structure/MEP). Familiarity with AutoCAD, Navisworks, BIM 360, and MS Office tools. Experience with international projects and BIM standards (e.g., ISO 19650, BS 1192) is a plus. Strong attention to detail and ability to work independently or as part of a team. Excellent communication and organizational skills. Key Responsibilities: Develop and maintain 3D BIM models using Autodesk Revit in compliance with project requirements. Create construction-ready drawings, schedules , and documentation for architectural, structural, or MEP disciplines. Collaborate closely with engineers, architects, and other BIM team members to ensure model accuracy and consistency. Perform clash detection and coordination using tools like Navisworks or BIM 360 . Follow BIM standards, execution plans, and LOD (Level of Detail) requirements. Manage and update model revisions , incorporate redlines, and ensure all changes are documented. Participate in design review meetings and provide technical support. Ensure adherence to project timelines, quality control , and company BIM protocols. At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

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5.0 - 10.0 years

4 - 8 Lacs

Pune

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Senior Server Engineer 1 Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Server Engineer 1 Edwards India Private Ltd Date of posting: Jun 12, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Your role Lead and manage the VTBA Microsoft Apps team (Nextgen365) Responsible for the design and operation of the communication environment based on Microsoft Teams Stays in contact with the Atlas Copco teams and the Atlas Copco support partners to ensure that VTBA needs are taken into account Be internal VTBA key account for Microsoft 365 Ensure application systems are available for use according to the conditions of Service Level Agreements (SLAs) Enforce the VT BA IM Policy Ensure that defined operational processes are adhered to and reporting evidence is maintained to support annual audit compliance obligations as necessary Define invests and support the budgeting process. Implement proper monitoring of service desk processes. Coordinate third party support if needed. Align IT activities with the GroupIT for Microsoft 365 Force the creation of proper standard operation procedures (SOP). Day to day second level operation of Microsoft 365 for VTBA Plan the introduction and roll out of new Microsoft 365 features Operare together with the team Sharpoint Online, Exchange Online and MS Teams for VTBA Especially for Sharepoint online maintain existing Sharepoint sites and sub sites, lists, libraries, content including the classification of documents Support or perform Sharepoint on premise migrations to Sharepoint online Ensure that MFA and Microsoft Intune are applied to all users VTBA and follow up on user issues and technical issues Execute, manage and lead Microsoft 365 migrations as part of the acquisition process Responding to and solving complex technical problems escalated from the global IM ServiceDesk Support the customization of Microsoft 365 Control quality of the Microsoft 365 partners and built a proper reporting for it Control quality of the Microsoft 365 servivces for VTBA and built a proper reporting for it Control and track VTBA used storage for SharePoint Online Support VTBA in Microsoft 365 topics and act with the team as consultants Build a bridge to VTBA and define a modern 365 champion network Build Microsoft 365 roadmap for VTBA and align with the Business Do surveys and interviewas with VTBA for Microsoft 365 services to understand our gaps and must win battles Support the process to prepare Microsoft 365 trainings for VTBA Create power shell scripts to solve complex Microsoft 365 changes Ensure secure operation of Microsoft 365 Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilization reports, sites and system usage, growth reports and manage site collection and quota settings Support the implementation of end to end monitoring to measure end user performance and report on the results Establish service level agreements between IT group and VTBA IT Coordinate and control third party support as required Support roll out of new Microsoft 365 features Attend calls with the business to collect Microsoft 365 requirements Define technical requirements for Microsoft 365 operation and ensure that the technical operation teams VTBA ensure that the technical requirements are taken into account while designing the environment Ensure IT infrastructure is used in the most efficient manner through planning and controlling service solution capacity to satisfy user demand within performance levels defined in SLAs Travel to other VT BAs offices both locally and overseas to provide technical support, installation services or general proactive maintenance/research tasks as required. Participation at weekly review Regular participation at the GroupIT 365 councils Support the continuous improvement process of the IT and document the defined KPIs. Improve the environment developing own ideas to optimize and quality and support processes. Maintain complete technical documentation. Document periodic disaster decovery measures Microsoft 365 KPI reporting Microsoft 365 partner reporting based on SLAs Plan and perform IT projects as part of project teams for VTBA and support GroupIT Microsoft 365 streams Attend weekly project reviews Ensure security best practices and standards are adhered to within the VT BA IT environment. Ensure that users and colleagues are following the agreed User Policy . Support the definition and implementation of security policies for Microsoft 365 Inform the IT security officer and Head of IT about security breaches. Maintains consistent interfaces with End users VTBA VT BA Infrastructure IT VT BA Security team VT BA project teams VT BA Global IM Service Desk. VT BA 365 Champions GroupIT Microsoft 365 Product owners Local Business Management. External service providers Hardware and Software vendors. To succeed, you will need More than 5 years of detailed experience in managing Microsofot 365 Detailed know how in Microsoft Windows, Exchange Online, SharePoint and Microsoft Teams, Dynamics 365 Experienced with current Office 365 versions Leadership and Management Skills Pronounced service mentality and initial experience in project management Being able to capture complex structures and converting them into functioning SAP processes Process knowledge to analyze and solve problems Take full accountability for actions taken and decisions made Experience to work as part of a global team. Excellent communication skills written and verbal (English) Great Team worker Strong IT operation background Several years of experience in management of people and teams Good time management and self-organization Listening and relationship buildings skills In return, we offer you We offer you a modern and flexible work in a company that manufactures state-of-the-art and innovative vacuum products and systems. You will be part of a young and international team and will have the opportunity to support the latest technologies. This guarantees training and enables you to develop further. We work in flat structures and all IT colleagues are in direct contact with the internal customers to understand their technical needs and support them in technology. Thus, in addition to the technical network knowledge, you will also gain a deep insight into the internal processes and projects of our company. Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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5.0 - 10.0 years

12 - 15 Lacs

Bengaluru

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1 The GHG Reporting Lead will provide guidance and coordination in GHG emissions accounting, reporting, and verification processes. This role involves ensuring compliance with regulatory requirements and supporting the companys environmental strategy by providing accurate and timely GHG data. The GHG Reporting Lead reports to the Environmental Team Lead. Key Responsibilities: Lead team of GHG Reporting Analysts in providing technical support on GHG emissions accounting, reporting, and verification Establish clear expectations to track air and GHG-related data requirements and regulatory developments, assess proposed regulations for business impact, determine applicability of new/modified requirements, and communicate requirements to key stakeholders Provide oversight on GHG emissions calculations and quality reviews to support emissions inventory and permitting (new projects and modifications) efforts Collaborate with key stakeholders to drive improvements in GHG data integrity, transparency, and reporting efficiency Support OPG HSE annual, third-party assurance of Chevron s corporate GHG and carbon intensity data Provide guidance on emerging industry best practices and potential new global reporting standards/rules relating to GHG Evaluate and implement new technologies and best practices to enhance GHG accounting and reporting processes Provide work direction, resource planning, workload management, prioritization of work, performance management, resolving personnel issues, mentoring, coaching, and technical guidance Required Qualifications: Experience leading teams in GHG accounting, reporting, or assurance Bachelors degree in environmental science, engineering, or a related field, or equivalent work experience Minimum of 5 years of experience in environmental compliance, permitting, reporting, or auditing in the oil and gas industry Knowledge of industry best practices, global standards, and emerging regulations Strong leadership, communication, strategic thinking, and program/project management skills Ability to work collaboratively with cross-functional teams and influence internal and external stakeholders Strong organizational skills and attention to detail Chevron participates in E-Verify in certain locations as required by law.

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3.0 - 8.0 years

9 - 12 Lacs

Bengaluru

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About the Position: Instrumentation and Electrical Facility Engineer is a member of Chevron s ENGINE Facilities Designs Engineering team providing instrumentation, controls, and electrical designs support to Chevrons Refining and Liquified Natural Gas (LNG) assets. This role is responsible for supporting the troubleshooting, analysis and development of IE engineering solutions for Chevrons complex process facilities. The IE Designs Engineering team provides remote technical support for operations, turnaround scope development, and projects. Key responsibilities: Provide instrumentation, controls, and electrical engineering support for process units within Chevron s complex process facilities. This will require collaboration with Operations, Maintenance and Technical functions within Chevron s assets Support the management of change process for instrumentation, controls and electrical design packages and associated changes Utilize Chevron and Industry Engineering Standards and Safety in Designs Support the design, troubleshooting, analysis and installation of distributed control systems instrumentation, safety instrumented systems (SIS), analyzers, electrical power distribution systems, rotating equipment control and monitoring systems, PLC control instruments, HART instruments, field measurement instruments, and other oil gas process technology equipment Provide active remote support working with Operations and other technical teams to scope instrumentation and electrical repairs and troubleshoot issues in process plants Support implementation of solutions through Routine Maintenance, Turnaround execution and projects Provide guidance for technical inquiries, issue technical recommendations, provide equipment and system troubleshooting, improve IE Engineering tools and support the development and improvement of IE Engineering work processes Provide engineering analysis, consultation and project management for small IE capital projects Leverage expertise and knowledge of instrument and electrical design codes and standards, safety instrumented systems, process control systems, field instrument selection and sizing, equipment procurement, field construction and repair practices, process safety information, management of change work process as well as process control and monitoring Required Qualifications: 3 years minimum site-based facility experience in a brownfield environment 3 years minimum experience as an IE Engineer directly supporting operations at a complex refinery, LNG facility or similar petrochemical environment Bachelor s degree in instrumentation or electrical engineering (B.E./B.Tech.) from a deemed/recognized (AICTE) university Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.

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5.0 - 10.0 years

30 - 35 Lacs

Bengaluru

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1 About the position: Technical Service Engineers perform a variety of technical support work for the Hydrocracking, Hydrotreating, Lube Hydroprocessing, and Residuum Hydrotreating technologies as well as other refining technologies. This work includes catalyst and licensing proposals, technical service, process designs, and startup support. Key responsibilities: Provide technical service to customers of joint ventures including Chevron Manufacturing for hydroprocessing technology Lead technical service activities e.g. starting up and monitoring new and existing hydroprocessing units in facilities worldwide Advise and mentor colleagues on complex technical problems to build organizational capability in the organization Work closely with technical and commercial teams to solve customer problems and win business Improve technical tools and standardize engineering methods Travel 40% of the time Interpret operating data to monitor catalyst performance, recommend operating guidelines, and estimate remaining catalyst life Plan and lead in-plant shutdown and startup assistance, including catalyst loading, regeneration, and sulfiding consultation Administer plant performance test runs as required Answer clients operating questions to stay close to the customer and win future catalyst business. Level of support is dependent on the marketing strategy for each customer. Includes process equipment troubleshooting. May include site visits and/or periodic operating data reports Participate in conceptual design studies in support of licensed unit re-vamps or debottlenecks Required Qualifications: A bachelor s degree in chemical engineering with at least 5 years relevant work experience Hydroprocessing Experience - Experience in hydroprocessing design, operations, kinetics, and data analysis. Experience working in a refinery as a process engineer responsible for monitoring and performing field activities for hydroprocessing units Process Design Experience - Must have basic knowledge of process design tools such as HYSIS or Pro/II (or similar process simulator), heat exchanger design tools, etc. Field Experience - Basic understanding of how equipment functions in the field and overall plant operation are required Interpersonal Skills - Must work constructively with others (inside and outside Chevron) to achieve positive results via the Chevron Way. Must act with integrity and honesty, accept constructive feedback well, and use recognition. Teamwork skills a must Communication Skills - Ability to communicate with clients to effectively sell our technology and represent Chevron in a positive light to outside companies. Ability to communicate well with teammates and managers during project and tech service work required Organizational/Leadership Skills - Demonstrated ability to plan, schedule, and manage multiple work activities to meet customer needs and expectations required. Must possess ability to manage a team and delegate work out to team. Must be able to interact with a variety of experience levels and position types Ability to design a variety of unit operations such as heat exchangers, vessels, distillation columns, etc. is a plus Chevron participates in E-Verify in certain locations as required by law.

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5.0 - 10.0 years

15 - 18 Lacs

Bengaluru

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1 The Environmental Reporting Lead will provide guidance and coordination on ensuring compliance with environmental regulations through data collection, analysis, and reporting. This role involves providing support for air, water, waste, and other environmental issues. The Environmental Reporting Lead reports to the Environmental Team Lead. Key Responsibilities: Lead team of specialists in providing technical support on environmental topics such as air, water, waste, greenhouse gas (GHG), wildlife, property transfer, and regulatory compliance Establish clear expectations in the collection, validation, and analysis of environmental data to ensure compliance with local, state, and federal regulations for air emissions, waste management, and toxic release inventory reporting Provide oversight on the accurate and timely reporting of environmental data for corporate reporting, external reporting, industry benchmarking, and regulatory compliance Collaborate with key stakeholders to evaluate future technologies and support environmental improvement and innovation initiatives Process reports, analyze data, and prepare information needed for supported business units to liaise with local, state, and federal agencies for negotiation of permits, settling compliance disputes, and audits Mentor and coach team members in the development of training for internal and external stakeholders on environmental data reporting and best practices Evaluate and implement new technologies and best practices to improve environmental performance and compliance Provide work direction, resource planning, workload management, prioritization of work, performance management, resolving personnel issues, mentoring, coaching, and technical guidance Required Qualifications: Experience leading environmental teams in air, water, and/or waste reporting Minimum of 5 years of experience in environmental reporting, compliance, or permitting in the oil and gas industry, refinery, or manufacturing facility Proficiency in data collection, analysis, and reporting methods and tools to ensure compliance with environmental regulations and standards Strong understanding of environmental regulations and reporting requirements Strong leadership, communication, strategic thinking, and program/project management skills Ability to work collaboratively with cross-functional teams and influence internal and external stakeholders Strong organizational skills and attention to detail Chevron participates in E-Verify in certain locations as required by law.

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10.0 - 15.0 years

20 - 25 Lacs

Bengaluru

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1 About the position: Provides execution oversight and leadership to the Workforce Enablement teams located at ENGINE. Member of the global Workforce Enablement Leadership Team, and partners to deliver prioritized business objectives. Ensures delivery execution is effective, efficient, and aligned with the overall direction of the global Workforce Enablement. Key Responsibilities: Support the digital enablement of Worforce Enablement workflows. Hire, attract, and retain talent for the IT Operations delivery organization within ENGINE. Communicate and reinforce the desired work culture, including a focus on personal and process safety. Recognize accomplishments and team member contributions Build team alignment and consensus, ensuring team has a clear understanding of the platform s global priorities. Enable others to work effectively and collaboratively in a multi-discipline, multi-function, multi-cultural, and matrix environment Support the Digital Platform Manager Digital Platform Technical Manager in managing the overall performance of the Platform, aligning Engine teams with the rest of the global platform, and escalating any team concerns Collaborate with stakeholders and delivery partners, including peers at other locations, to execute the platform s prioritized and strategic initiatives Provide technical support and mentoring to junior staff Promote best practice and common standards and technology usage within the team Manage performance and development of the Subsurface Digital Platform ENGINE Tech Team Leads Required Qualifications: Bachelor s degree in Computer Science, Information Systems, Engineering, or comparable field Minimum 10-15 years experience in managing development and operations-based IT teams including business planning, vendor management, resource planning, talent management and support of software solutions Experience digitally enabling oil and gas business workflows Broad technical IT experience related to solution performance, reliability, cybersecurity, IT compliance, outsourcing, modernization, and agile delivery methodologies Experience hiring and managing team supervisors Strong communication skills. Ability to be well-organized, clear and concise in conversations and written communications Self-driven, can work with minimal supervision Ability to prioritize tasks and quickly adjust in a rapidly changing environment Team player who exhibits effective interpersonal skills with a collaborative style English language (Advanced) Chevron participates in E-Verify in certain locations as required by law.

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5.0 - 10.0 years

16 - 19 Lacs

Bengaluru

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2 The Instrumented Protective Systems (IPS) Engineer is part of the Reliability and Integrity team within the Chevron ENGINE Center and will offer comprehensive support of Instrumented Protective Systems in Chevron s Upstream, Downstream and Midstream facilities across the enterprise. Responsibilities will include tasks involving safeguard performance, and execution of functional assessments associated with the Safety Life Cycle, in addition to supporting facility execution of reliability and integrity tasks associated with instrumented protective systems. Key Responsibilities: IPS Reliability, Integrity Maintenance Support: Provide support of the Operate and Maintain phases of the IPS lifecycle. Optimize and improve asset strategies and reliability performance through data-driven decision-making. Elevate Business Unit data quality to improve capabilities for analysis and improve facility uptime Support functional safety concepts - Functional Safety Assessments, SIL calculations, Independent Protection Layers (IPL) and Safety Instrumented Function (SIF) Allocations, Safety Requirement Specifications Technical Services: Deliver technical assistance for typical Instrumented Protective Systems issues. Examples include Analyzing IPS Test results. Verifying SIL levels for Safety Instrumented systems; Supporting the collection; analysis and reporting of activation metrics; Maintaining Safety Requirements Specification (SRS documentation). Supporting change management for IPS. Providing IPS technical support for small capital projects. Documentation and Tools: Utilize instrumentation databases and design tools and support various IPS reviews. Examples include Surface Facilities Digital Twin, Maximo, Meridium, JDE, Documentum, Stature (ARA), MANGAN SLM, SMART (14c); Exsilentia; Isograph - Reliability Workbench Required Qualifications: Bachelor s degree in chemical or electrical engineering (B.Sc./B.Tech.) from a deemed/recognized (AICTE) university Strong knowledge of Instrumented Protective Systems and Management of Functional Safety reviews. Knowledge and understanding of industry practices and standards applicable to Instrumented Protective Systems (e.g., ISA, IEC, API, etc.). Strong written and verbal communication skills to interact with Chevron s global employee workforce Preferred Qualifications: 5+ years of direct field experience with an owner operator in a hydrocarbon production/processing environment in an Instrumented Protective Systems role Experience with Instrumented Protective Systems and Management of Functional Safety concepts - Functional Safety Assessments, SIL calculations, Independent Protection Layers (IPL) and Safety Instrumented Function (SIF) Allocations, Safety Requirement Specifications Development and Maintenance of IPS Tools - Mangan, Exsilentia. Working knowledge of data science/analytics Reliability Centered Maintenance (RCM), Central Maintenance Management Systems (CMMS), Safety Requirement Specifications (SRS), Pre-Startup Safety Review (PSSR), Management of Change (MOC) and Incident Investigation reporting Configuration and system experience with Yokogawa Prosafe, Honeywell Safety Manager, Triconex, DeltaV, SIS Chevron participates in E-Verify in certain locations as required by law.

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6.0 - 9.0 years

4 - 8 Lacs

Vadodara

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This position is responsible for providing "hands-on" technical support to the repair of machinery, equipment and/or tools at the plant. Must be able to diagnose issues and problems with machines, tools/equipment. Primary activity is at shopfloor troubleshooting, repairing, implementing mandatory modifications and executing and/or planning preventive and corrective maintenance of plant machines, equipment and tools, helping to mitigate non-productive time and improve overall manufacturing performance. REQUIRED SKILLS: BE Mechanical / Mechatronics with minimum 6-9 years of experience in Maintenance Operation knowledge or Trouble shooting of CNC , VMC , HMC , Jib Cranes, EOTs, Torque Machines and plant Maintenance Maintenance experience of Machine Shop (CNC, HMC, VMC, etc)- Mechanical / Electrical / Mechatronics Working knowledge of Preventive Predictive maintenance and managing maintenance related matrix Knowledge and Experience of working in a TPM environment. Good verbal communication skills Good command over data analytics Able to work closely with fellow employees as a team player on a professional level. Ability to read and understand technical manuals and diagrams including blueprints Knowledge of TPM (Total productivity maintenance.) This role may require domestic and potentially international travel of up to: #LI-AG1 SAFETY, SECURITY COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company s Security, Compliance HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company s Rules to Live By. Places Quality, Health Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Supervisors Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. QUALITY Responsible for being familiar with the Companys Quality policies and takes an active role in the compliance and improvement of Weatherford s Management System. Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. OPERATIONS Responsible to Repair machines, equipments and fixtures by inspecting and removing worn or broken parts, and machine replacement parts from engineering drawings, utilizing a wide variety of machine tools. Responsible to the execution of responsive, preventative and predictive maintenance requirements to all machines/equipment in the facility from indivizual or suppliers to ensure maximum production levels. Perform day to day activities in accordance with the planned maintenance program. Accounatble to Monitor, record, source and re-order day to day spares and consumables associated with the running of the plant. Perform and execute Lean, Total Productive Maintenance (TPM), or Kaizenactivities across the shop floor. Identify opportunities for improving equipment efficiency and reliability. Prioritise work load to maximise production and maintain the planned maintenance schedule. Communicate repetitive maintenance issues to Production Engineer to develop long term maintenance solutions. Keep all relevant records and reports updated from the planned maintenance program. Actively lead all planned and unplanned maintenance identifying areas for improvement. Monitor and source spares and consumable levels to keep the plant operational and cost effective. Lead staff within the maintenance department defining performance metrics and targets in line with department expectations. Liaise with the manufacturing managers, production engineer and leads communicating maintenance issues and requirements. Liaise with sub-contractors, and provide technical assistance if required and furnish sub-contractors with work permits as required. Review and maintain risk assessment for the areas. Complete all functions in line with the QHHSE policy and procedures. Maintain a consistent level of production quality by adhering to manufacturing procedures and work instructions developing corrective action that may reduce ineffective and inefficient operation. Assist with forklift and crane manoeuvres throughout the plant in accordance with operator training. Adhere to the area QHSSE policies and procedures in accordance with task training provided. Maintain workshop housekeeping. Perform various other duties and activities as assigned by supervisor within the physical constraints of the job. COMMUNICATION Maintains effective communications with all key stakeholders both internal and where appropriate external. Supervisors Managers should clearly communicate expectations, roles and responsibilities to their reports. FINANCIAL All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses. Costs incurred should be within approved budget, processed within agreed time frames following the relevant financial policy and procedure. PEOPLE DEVELOPMENT Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance business standards training to enhance their knowledge, skills and experience. Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential. Supervisors are expected to actively engaging their employees to support talent management through Weatherford s performance management process, including but not limited to talent assessments, succession planning regular coaching opportunities. Supervisors should collaborate with Human Resources Training Development to drive strategies for the recruitment retention of key personal to foster an environment that supports the attraction retention of a high performing talented workforce. VISION LEADERSHIP Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times.

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5.0 - 10.0 years

15 - 19 Lacs

Bengaluru

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1 About the position: The Senior IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches. This is a crucial role in ensuring the smooth operation of IT systems and services. The expectation for this role is 5-10 years of relevant experience. Key responsibilities: Design system support strategies and procedures. Manage and resolve complex technical issues and challenges. Mentor junior team members within the organization. Provide technical support and troubleshooting for internally developed software applications and vendor software packages. Monitor system performance and ensure the availability and reliability of software applications. Collaborate with development teams to resolve software issues and implement updates or patches. Manage software installations, configurations, and upgrades. Document support processes, procedures, and troubleshooting steps. Assist in the evaluation and selection of new software solutions to meet business needs. Conduct training sessions for end-users to ensure effective use of software applications. Maintain strong relationships with software vendors to ensure timely support and updates. Participate in the development and implementation of IT policies and procedures. Stay current with industry trends and emerging technologies to provide innovative support solutions. Required Qualifications: Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Overall 7+ years of IT support/development experience with at least 5 years of proven experience as an IT System Support Analyst or similar role. 5 - 10 years of experience Skilled in supporting internally developed software Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment. Skilled in troubleshooting and resolving software issues. Skilled in database management and query languages (e.g., SQL). Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT) Knowledge of API Protocols (REST, SOAP) Knowledge of GIT and version control systems Knowledge of CI/CD pipelines and cloud deployments. Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes). Experience with automation using scripting languages (e.g., Ansible, Python, PowerShell, BASH) Experience supporting applications hosted in Azure (IaaS, PaaS) Experience with operations and monitoring tools (e.g., Azure App Insights, App Dynamics, Grafana, Azure Monitor) Experience in writing complex and performant SQL queries Experience using Azure DevOps to manage work (Boards, Backlogs, Projects) Experience in user access management, applications security, authentication and authorization protocols (OpenID Connect, OAuth2, SAML, MS Graph API, EntraID, RBAC, AD Groups, SSO configuration, ASG/NSG) Experience with application and API testing tools (e.g., Selenium, Postman, Appium, Tosca, SoapUI, etc.) Experience implementing cybersecurity best practices in application support. Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity. Excellent business analysis, problem-solving, and analytical skills, and attention to detail. Excellent communication and interpersonal skills, as well as being customer service-oriented Preferred Qualifications: Experience with ITIL or other IT service management frameworks. Experience with remote support tools and ticketing systems (e.g., ServiceNow). Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation. Knowledge of cloud platforms (e.g., Microsoft Azure, AWS). Familiarity with low code platforms (e.g., Power Platform) Chevron participates in E-Verify in certain locations as required by law.

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2.0 - 7.0 years

4 - 7 Lacs

Mumbai

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Performs routine tasks in the design of new products and makes improvements to existing products. Learning to evaluate products, parts, or processes for cost efficiency and reliability. Work is overseen by leader to ensure that tasks are completed in a timely manner. Has knowledge of commonly-used concepts, practices, and procedures within a particular discipline. Resolves routine questions or problems, referring only complex issues to a higher level. REQUIRED SKILLS: Experience: Max 2 years in mechanical engineering and manufacturing design. B.E/B.Tech in Mechanical. Prior experience as a design engineer. Excellent written and verbal communication skills with the ability to communicate effectively with internal external. stakeholders at all levels of the organization. Ability to work independently in a self-directed manner, and to work collaboratively in a team-focused atmosphere. Travel Requirement: This role may require domestic and potentially international travel of up to: #LI-AG1 Prepares engineering calculations following standard methods and principles. Identify execute product standardization as per customer requirement API standards. Technical support for manufacturing (ECN/NCR). Client Focus - Review customer specifications capable of understanding and creating BOMs, design scope of work for design definition, Identification of key client interests and drivers on projects. Curate design components as per the brief of the client, and work closely with them for iterations and improvements. Report to senior design engineers and rely on their expertise to further enhance the products. Stay on top of the dynamic design engineering trends and cutting-edge technologies in the field. Assess designs in terms of their workability, feasibility and costs. Comply with local and national safety standards and ethics that come with the design engineer role. Craft prototypes and designs in a 3D format as a CAD designer. Supervise the engineering and manufacturing processes of the design and ensure that it is as per the brief. Maintain documentation and records on the products and write detailed reports to make them accessible to various department heads. Establish a work schedule and framework for the work contributions of different departments for a smooth and seamless collaboration.

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5.0 - 10.0 years

10 - 11 Lacs

Bengaluru

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4 The Civil/Structural/Marine Engineer (CSME) is a member of Chevron s ENGINE Facilities Designs Engineering team providing civil/structural designs support to Chevrons Refining and Liquified Natural Gas (LNG) assets. This role is responsible for providing technical oversight of the structural/civil design modifications for Chevrons complex process facilities. The CSME Designs Engineering team provides technical support for operations and projects. Key Responsibilities: Ensure that civil/structural designs for onshore/offshore facilities, including marine facilities, meet specifications and applicable Codes/Standards Provide design engineering support for Asset Brownfield Engineering related Projects, as well as providing input and conducting design studies in Opportunity Development Development and approval of a wide variety of discipline deliverables Development and checking of calculations / analyses Support functional review of Management of Change (MOCs) requests Development of/input to Request for Proposal/Request for Quotation and review of technical bid packages Work closely with the Lead discipline engineer and interface with other disciplines to ensure design quality and successful outcomes, including interfacing with discipline Subject Matter Experts and/or Technical Authorities to address complex issues or specification compliance queries Required Qualifications: Must have an Engineering degree in Civil or Structural engineering (B.E./B.Tech.) from a deemed/recognized (AICTE)an appropriate certified university Prior experience supporting brownfield projects within an operating environment Preferred Qualifications: Seeking engineers that have experience in complex process facilities including Refining and/or LNG processing facilities 5+ years relevant experience providing technical civil/structural/marine engineering support Experience with Concept, Front End, Detailed engineering and design requirements within an Operational environment. Chevron participates in E-Verify in certain locations as required by law.

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1.0 - 3.0 years

3 - 3 Lacs

Kolkata

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Join our team to provide technical customer support for a U.S. based company for its home security products such as cameras and doorbellsShift: US Shift | 9.5 Hours Rotational (4:30 PM – 10:00 AM) Working Days: 5 Days a Week, Salary 31K.

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0.0 - 3.0 years

2 - 2 Lacs

Gurugram

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We're hiring Customer Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided

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1.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9606523804 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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Exploring Technical Support Jobs in India

India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.

Top Hiring Locations in India

Here are 5 major cities in India that are actively hiring for technical support roles:

  • Bangalore
  • Hyderabad
  • Pune
  • Chennai
  • Gurgaon

Average Salary Range

The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.

Career Path

In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:

  • Technical Support Executive
  • Senior Technical Support Executive
  • Team Leader
  • Technical Support Manager

Related Skills

In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:

  • Customer service
  • Troubleshooting
  • Communication skills
  • Knowledge of operating systems and software applications

Interview Questions

Here are 25 interview questions that you may encounter when applying for technical support roles:

  • What is technical support? (basic)
  • How do you handle irate customers? (medium)
  • Explain the difference between hardware and software. (basic)
  • What is your experience with ticketing systems? (medium)
  • How would you troubleshoot a network connectivity issue? (medium)
  • What is DNS and how does it work? (medium)
  • Describe a time when you had to escalate a technical issue. (medium)
  • What is RAID and how does it work? (advanced)
  • How do you stay updated with the latest technology trends? (basic)
  • Can you explain the OSI model? (advanced)
  • What is the difference between TCP and UDP? (medium)
  • How would you handle a situation where a customer is unable to access a website? (medium)
  • Have you worked with remote desktop tools? If so, which ones? (medium)
  • Describe a time when you successfully resolved a complex technical issue. (medium)
  • How would you prioritize multiple technical issues from different customers? (medium)
  • What is SSL and why is it important for secure communication? (advanced)
  • How do you ensure data security when providing remote technical support? (medium)
  • Have you worked with Linux systems? If so, what distributions? (medium)
  • What is Active Directory and how is it used in a corporate environment? (advanced)
  • How do you handle software updates for multiple users in an organization? (medium)
  • Can you explain the concept of IP addressing? (medium)
  • What is the role of a DHCP server in a network? (medium)
  • How would you troubleshoot a slow internet connection issue? (medium)
  • Describe a time when you had to work under pressure to resolve a technical issue. (medium)
  • What do you think are the most important qualities for a technical support professional to possess? (basic)

Closing Remark

As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!

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