*Hiring For International Voice Process||EXP & Fresher|| CAB ||Max 3.6 - 4.2 LPA||* Process: International Voice Process Designation: Associate Qualification: Graduation Required minimum 1 year of experience or Fresher Package: Max (4.2 LPA) + Incentives + Allowances+ 1 way cab facility upto 24kms Work from office - Hyderabad. Shift & week :- Night shifts 5 days working, 2 rotational offs Fluency in English communication Languages :- English Immediate joining Interested candidates can share your updated resume to HR Akshaya- 9603167483 (share resume via WhatsApp ) Refer your friend's / Colleague

We re AtkinsR alis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the worlds infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory environmental services, intelligent networks cybersecurity, design engineering, procurement, project construction management, operations maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors. Our Water Operations team is one of the largest in the UK. Our clients include high-profile utility companies, local authorities and independent businesses. Due to expanding workload in the United Kingdom, APAC, US and the Middle East, we have an excellent career development opportunity for an enthusiastic Drainage /Civil engineer to join our Infrastructure Drainage and Utilities Group in our Global Technology Centre (GTC) in, India (Bangalore and Gurgaon offices). AtkinsR alis are currently seeking an experienced Sustainability Consultant to join our team based in India. Working under the guidance of our Senior Sustainability Consultants, you will be collaborating with our existing Sustainability team based globally to deliver building on your sustainability technical knowledge. The consultant will provide technical support leadership on projects (Site and Office based consultancy work) within the Sustainable Design group and have proven skills and a depth of experience in delivering sustainable solutions for Buildings and Communities. The position requires a motivated self-starter with a technical background to support projects, liaise with clients and develop original innovative approaches to respond to sustainability challenges. The candidate should have a proven track record of delivering LEED accredited or other certification projects and have a strong understanding of building systems and performance. An exciting opportunity in AtkinsR alis is available for a passionate and motivated Sustainability and Building Physics Consultant to develop our Sustainability Design team. Working under the guidance of our Director in Middle East, you will be collaborating with our existing Sustainable Design team based in United Arab Emirates to develop a local UAE and eventually MENA offering, building on your specialised technical knowledge whilst working on the design of some of the most exciting projects in the GCC and internationally. The position is ideal for the suitable individual to work with a new and exciting sustainability team for the MENA market through pro-active engagement with Atkin s global offices and clients as well as developing new relationships in the region. About this role: We are looking for the future of AtkinsR alis in the present! Apply to this talent pool and be the first to be contacted for a vacancy in WE Team. We are always looking for top talent in this role and this application is an exercise to make you a part of the larger pool of relevant candidates who are suitable for this role. When the vacancy arises, you will be first reached out to. So, if you are interested in joining AtkinsR alis, here is your chance! Water Management Consultancy (WMC) is part of Infrastructure (Environmental and Water Management) within AtkinsR alis Water and Environment Business. Our clients are both UK and international, and our projects typically fall within one of the following categories: flood defence; hydraulic structures; ports and maritime. Consequently, WMC staff have a broad range of science and engineering skills including river and coastal engineering; hydrology and hydraulics; dams; weirs; hydraulic gates; ports and maritime engineering. The role requires the candidate to support in the delivery of a wide range of projects with a particular focus on integrated water management, including hydrodynamic catchment modelling, hydrology, sustainable drainage, water sensitive urban design, river restoration, software development, research and development, as well as client and multi-stakeholder engagement. The role will ideally suit someone who is looking for a technical challenge and is keen to work on advanced and industry leading projects. To perform this role successfully, the individual will be responsible for but not limited to the following: Highly motivated and proactive, with a can do attitude. Skilled at collaborative working, have good interpersonal skills and an ability to communicate effectively. Have strong organizational and time management skills. Flexible and prepared to take on new challenges. Desirable: International experience. Chartered Engineer or working towards Chartership. Working knowledge of coding/programming using (R, VBA, Python) will be a plus. What will you contribute A strong academic background with degree in Civil engineering and /or master s degree in water management/Hydrology with 2yrs to 15 years of water industry experience. Proven experience in 2D modelling using TUFLOW. Prior experience of 1D-2D modelling using ISIS-TUFLOW / ESTRY-TUFLOW or Infoworks ICM. Proven skills in using GIS, including MapInfo, ArcGIS and freeware open-source GIS products. An understanding of the overall development process. Experience in carrying out Flood Risk Assessments including drainage strategy. Experience in FEH. The applicant should be working towards achieving Chartered status. Able to produce technical reports in English clearly and concisely. Able to communicate effectively with colleagues and clients via video conferencing. Ability to follow quality procedures and maintain high standards in own work. Enthusiasm to learn new skills and new work procedures. What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Why work for AtkinsR alis We at AtkinsR alis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions. Meeting Your Needs: To help you get the most out of life in and outside of work, we offer employees Total Reward . Making sure youre supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we ll discuss any adjustments you might need. Additional Information: We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. Link: Equality, diversity inclusion | Atkins India (atkinsrealis.com) Worker Type Employee Job Type Regular

Grow with us About Ericsson Ericsson is a world-leading provider of telecommunications equipment services to mobile fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, more than 40 percent of the worlds mobile traffic passes through Ericsson networks. Using innovation to empower people, business society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people society to help shape a more sustainable world. We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture an innovative engaging environment where employees enhance their potential every day. Our employees live our vision, core values guiding principles. They share a passion to win a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning growth opportunities that allow you to acquire the knowledge skills necessary to reach your career goals. Job Summary The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre-emptive and Software Update handling. Related to Problem Management, Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation. Responsibility and Tasks General Handle and resolve Customer issues Provide dedicated support Deliver results meet customer expectations Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Work with diverse team Operational Keep track of ongoing Customer service request and ensure that concern is being addressed with the right priority Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Customer service request for Critical/ Priority cases Available to handle customer technical queries all the time and ensure timely response Make constant efforts to be updated on relevant technical skills all the time Participate in Project activities and involve as needed Take handover from Project and ensure all the check points completed Organize and deliver the Knowledge sharing sessions with stakeholders Review and prepare the relevant technical document i.e. RCA Customer Specific Good Working Relationship with Customer and Working groups Take part in Operational review meetings as and when required Understand and get updated on solution deployed in customer network Make customer aware on product Life cycle i.e. HW or SW Interface with customer for planned activities in network as needed Business Related Provide technical support to Service delivery Manager in all respect Participate and contribute during pre-sales engagement activities, if needed Understanding of the contractual obligation for support delivery Ensure that KPIs are met according to SLA Identify the add on sales opportunities Position Qualifications Behavioral Competences: Creating Innovating Entrepreneurial Commercial thinking Persuading Influencing Applying Expertise technology Analyzing Delivering Results Meeting Customer expectations Soft Skills: Presentation Communication skills Teamwork collaboration skills Market insight Financial Understanding Consultative Selling Skills Negotiation Skills Leadership Skills Education Qualification Years of Experience Education: BE/B Tech or equivalent Min years of experience: 8+ Years Skill Experience Working in a virtual Environment is must. Should have good exposure to working with - OpenStack (CEE) - Kubernetes (CCD) - Cloud Networking (SDI SDN) - Cloud Storage - REDHAT Open stack ( RHOSP ) - REDHAT Open shift ( RHOCP ) - CEPH and Other Storage solutions. - Excellent Understanding about Cloud Networking ( OSPF , BGP,BFD etc) An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units Should able do tracing and complex logs analysis for Cloud Nodes Exposure to any of the following Cloud Core applications/environment is desired - MME/AMF/SMF/PCC - EPG/Packet Gateway - SAPC/CCPC/5G Policy Controller - CCSM/CCDM/CCRC (Sub. Management, Data Management, Resource Function) - IP Routing - IMS Strong technical acumen should be exhibited when dealing with complex customer issues. Should have worked in a telecom support function earlier Past experience with Ericsson will be preferred Good knowledge of 3GPP in Cloud area Why join Ericsson What happens once you apply We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Mumbai Req ID: 768348

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Position Overview: The Software Engineering Lead Analyst provides input to Engineering assignments/projects. Under guidance, designs and develops a consolidated, conformed enterprise data warehouse and data lake which stores all critical data across Customer, Provider, Claims, Client and Benefits data. Designs, develops and implements methods, processes and systems and data mining tools. Analyzes large amounts of data stored in a data warehouse or data mart to find relationships and patterns. Supports and provides direction to more junior professionals. Works autonomously, only requiring expert level technical support from others. Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Information Management. Responsibilities: Perform software development and maintenance of entity-based micro services using Java/J2EE including Java 1.8 features like Lambdas, Streams, and Filters and with different frameworks like Spring Boot, Hibernate, Pivotal Cloud, Jenkins, Kafka Streams, and REST. Implementing test suites to test the developed functionalities based on test scenarios proposed by Product Owner using Test Automation Frameworks like Junit, Mockito, Cucumber, etc. to ensure code quality and performance. Working in an AGILE environment with bi-weekly sprints and provided work updates in daily SCRUM calls, maintaining industry level best practices for software development using wide varieties of latest technologies and frameworks. Participating in software/hardware configuration, releases and installation tasks Participate in technical planning and requirements gathering phases including Design, code, test, troubleshoot and document engineering software applications. Demonstrating the ability to adapt and work with team members of various experience level. Working on developing REST APIs (Micro Services) to expose REST end points which will be consumed by the end users as per the internal business requirements. Build integrated Update processor to load legacy monolith data (SQL) into Micro Service based application using Java, Spring Boot, and Kafka is used as a message broker for processing the messages from source to destination. Maintain proper logging to monitor the request/response time and TPS of the application, closely monitor the daily transactions history using Grafana dashboards ex. No of success messages, error messages and examine the fault and fix the issues if required. Deploy the code into the AWS and OpenShift Platforms through continuous Integration and Continuous Deployment methodology (Jenkins) after each successful implementation of new feature Participate in code reviews after each successful push in the repo, suggest if any changes required to maintain the cleaner and concise code. Required Skills: Analytical and problem-solving skills across applications and database technologies Proven knowledge of basic coding languages such as Java, Java springboot, React JS Graph DB - Neptune, Neo4J AWS Practitioner Certification is required Non SQL DBs - Mongo DB implementation experience is required Graph DB - Neptune Or Neo4J implemeations experience is required Solid understanding of object-oriented programming concepts Solid understanding of relational database design and querying concepts Detail-oriented and goal-oriented Proficient in Microsoft Office Able to adapt to a fast-paced work environment Able to work independently and as part of a team Familiarity with version control concepts Ideally, exposure to Salesforce and Cloud technologies Knowledge of agile development methodologies Knowledge of unit testing Required Experience Education: Bachelor s degree in Computer Science or a related discipline strongly preferred Typically 5-8 years of solid, diverse work experience in IT with a minimum of three years experience in application development or production support, or the equivalent in education and work experience Location Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH About Evernorth Health Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Job Description The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE s have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE s to scale, innovate and provide the best product demonstrations of their careers. ROLE OVERVIEW: As a Solution Developer for the Demos team, you will have a significant impact on Salesforces success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos. This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so. Key Responsibilities Ensure your assigned Q Brix pass daily testing Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team Build demo platform utilities to reduce occurrence of errors and improve demo experiences Develop technologies to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate common demo configuration Design procedures for system troubleshooting and maintenance Align to a given industry/product and support technical requests through a queue Provide a 2 business day turn-around on assigned Github pull request tickets Publish Demo updates to required demo orgs Own and deliver on one assigned side project per quarter Respond in a timely manner to slack posts and asana tasks Required skills and qualifications 2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc. Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1 Good to have Sales / Service / Other consultant certifications Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Good knowledge of Ruby or Python Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field Experience in developing/engineering applications for a large company Objectives of this role Become a technical partner for our demo teams Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable Understanding the needs of demo product owners and solving for them Working with demo product owners to ensure that development follows established processes and works as intended Support demo product owners by building demo configuration Follow DevOps Standards Release Management processes Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets. Work on ways to automate and improve development and release processes Research, architect and build solutions for continuous integration between Github and Salesforce orgs. Ensure Demo Quality Testing and examining configuration and code written by others and analyzing results Identifying technical problems and developing updates and fixes Provide attention to detail and a commitment to high-quality, stable deliverables Security Trust Ensuring that systems are safe and secure against cybersecurity threats Train and Enable Contribute to Developer Documentation Educate Demo Product Owners on how to work effectively on our platform Mentor and train others when possible Team Player Planning projects and being involved in project management decisions Work seamlessly as part of a global team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Requirements: Bachelor s/Diploma in Civil Engineering, Architecture, or a related field. Minimum 5 years of experience working as a BIM Modeller with a strong focus on Revit. Proficient in Autodesk Revit (Architecture/Structure/MEP). Familiarity with AutoCAD, Navisworks, BIM 360, and MS Office tools. Experience with international projects and BIM standards (e.g., ISO 19650, BS 1192) is a plus. Strong attention to detail and ability to work independently or as part of a team. Excellent communication and organizational skills. Key Responsibilities: Develop and maintain 3D BIM models using Autodesk Revit in compliance with project requirements. Create construction-ready drawings, schedules , and documentation for architectural, structural, or MEP disciplines. Collaborate closely with engineers, architects, and other BIM team members to ensure model accuracy and consistency. Perform clash detection and coordination using tools like Navisworks or BIM 360 . Follow BIM standards, execution plans, and LOD (Level of Detail) requirements. Manage and update model revisions , incorporate redlines, and ensure all changes are documented. Participate in design review meetings and provide technical support. Ensure adherence to project timelines, quality control , and company BIM protocols.

We are seeking a dedicated Platinum Support Manager (PSM) to backfill a current vacancy. This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer s ServiceMax implementation and acts as the customer s Technical Account Manager post-implementation. Key Responsibilities Build and maintain strong relationships with key business and technical stakeholders across assigned accounts. Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership. Participate in customer-facing meetings, including Quarterly Business Reviews. Represent the customer s voice internally to drive continuous improvement. Manage escalated issues in collaboration with the Escalation Manager. Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts Maintenance schedules Company events and communications Monitor and follow up on customer satisfaction through surveys, feedback, and post-mortem reviews. Share technical best practices and relevant updates with customers. Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills Experience Strong organizational and communication skills. Ability to work effectively in a globally distributed team across time zones. Minimum of 5 years of experience in software technology, ideally in a support capacity. Familiarity with cloud-based environments, including SaaS and PaaS. Bachelor s degree in an IT-related field or equivalent professional experience. Willingness to travel occasionally. Preferred Qualifications Salesforce Administrator 201 and/or Advanced Administrator 211 certifications. Project management experience. Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

Job Title : L1 Support Engineer (On-Site) Company: InstaSafe Technologies Location : Mumbai About InstaSafe Technologies: InstaSafe Technologies is a leading provider of Zero Trust Network Access (ZTNA) solutions, empowering organizations with secure, seamless access to their applications and data. We are committed to innovation and customer satisfaction, delivering cutting-edge solutions that redefine network security. Job Summary: As Support Engineer, you will be the first point of contact for our client, providing essential technical support and troubleshooting for InstaSafes solutions. You will work on-site at the clients location, ensuring smooth operation and addressing user queries promptly and efficiently. This role requires a strong understanding of basic networking concepts, excellent communication skills, and a proactive approach to problem-solving. Responsibilities: First-Line Support: Provide initial technical support to end-users via phone, email, and ticketing system. Troubleshooting: Diagnose and resolve basic technical issues related to InstaSafes ZTNA solutions, including connectivity, authentication, and application access. Ticket Management: Log and track support tickets using the companys ticketing system, ensuring timely resolution and accurate documentation. Knowledge Base Management: Contribute to and maintain the knowledge base by creating and updating support documentation and FAQs. Escalation: Escalate complex technical issues to L2/L3 support teams, providing detailed information for effective resolution. On-Site Support: Provide hands-on support at the clients location, including hardware/software setup, configuration, and maintenance. Client Communication: Maintain clear and professional communication with the client, providing regular updates on ticket status and issue resolution. Monitoring: Monitor system performance and identify potential issues, proactively addressing them to minimize downtime. Reporting: Generate regular reports on support activities, including ticket volume, resolution times, and common issues. Adhere to SLA: Ensure that all support activities are performed within the agreed Service Level Agreements (SLAs). Requirements Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 1-2 years of experience in a technical support role, preferably in a network security environment. Basic understanding of networking concepts (TCP/IP, DNS, VPN). Familiarity with operating systems (Windows, macOS, Linux). Experience with ticketing systems (e.g., Zoho Desk). Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Customer-focused attitude with a commitment to providing excellent service. Ability to work on-site at the client location. Basic understanding of remote access technologies. Preferred Skills: Certifications such as CompTIA Network+, CCNA, or similar. Experience with ZTNA solutions. Knowledge of security protocols and technologies. Experience with Active Directory and LDAP Benefits Competitive salary. Opportunity to work with cutting-edge ZTNA technology. Professional development and growth opportunities. Exposure to a dynamic and innovative work environment. Benefits package.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Support team provides a broad spectrum of training and technical support for our customers. From accurately analyzing and troubleshooting, to diagnosing and resolving software or system issues, this team offers world-class technical support with a strong focus on maximizing customer satisfaction. Responsibilities Job Description: This position, under the general direction of the Lead and/or Manager, Support, will be responsible for technical and development support for our Presence Software. This role will support the Presence product which involves making code changes to maintain operability, working out of a case queue to review requests and answer questions and execute changes and fixes. Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work as part of cross functional team in the support of Presence Support and modify Front-end designs and custom features for Presence Investigate and resolve issues reported for Presence following best practices such as authoring or writing maintainable code Engage in troubleshooting and communicating timelines for resolutions Assist and attend escalation meetings as required to resolve in-production issues Familiarity with the full technical stack Work within a wide range of new and legacy code and technologies in a mature codebase Liaise with Product team to report bugs and provide feedback on product releases Perform other duties as assigned Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 4+ years experience in a front-end web developer role 4+ years experience with Content Management Systems Bachelor s degree in computer science or information technologies required or equivalent experience Knowledge of current web client technologies including demonstrable proficiency with: - HTML - XML/XSLT - CSS - SASS - Javascript - JQuery - Adobe Photoshop - Adobe Illustrator Strong written and verbal communication skills Strong ability to work with current software design principles and concepts Strong ability to handle a heavy workload with multiple cases and frequent interruptions Strong ability to work in a changing, dynamic environment with shifting priorities EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitoring and basic troubleshooting of infrastructure systems. Work with the team to address infrastructure-related challenges and meet departmental needs. Support the development of infrastructure documentation, including incident logs and records. Continue to develop and enhance technical skills. Apply problem-solving abilities to address infrastructure issues. Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

Essential Job Functions: Provide expert technical support in infrastructure services, responding to complex issues and inquiries. Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. Participate in the development of infrastructure documentation, including incident reports and configuration details. Apply deep technical knowledge to address complex infrastructure-related problems. Follow established best practices and standards in infrastructure service delivery. Apply critical thinking and technical skills to find solutions to infrastructure issues. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

Job Requirements Phenom Intro: Phenom People is a rapidly growing software company that is revolutionizing the way companies attract, engage, and retain top talent. We are seeking a highly skilled and experienced Technical Support Engineer to join our dynamic team in Hyderabad, Telangana, India. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our clients who use our revolutionary recruitment software, RX. You will be the go-to person for troubleshooting and resolving technical issues, as well as providing guidance and training to our clients on how to best utilize our software. What Youll Do: Provide technical support to clients via phone, email, and chat Troubleshoot and resolve technical issues related to our recruitment software Collaborate with our development team to identify and resolve complex technical issues Conduct training sessions for clients on how to use our software effectively Document and track all technical support requests and resolutions in our system Continuously monitor and improve the overall performance and stability of our software Stay up-to-date with the latest industry trends and advancements in recruitment technology What Youve Done: Bachelors degree in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in technical support, preferably in the software industry Hands on experience on integrations and API You are a critical thinker, quick learner, and can adapt in an agile fast paced environment Should excel in troubleshooting and demonstrate curiosity in all aspects of problem solving Should be passionate about Web design, Content Management System (CMS), self help, technical documentation and have a deep understanding about Knowledge Centered Service (KCS) Strong knowledge of recruitment technology and processes Experience with troubleshooting and resolving technical issues Excellent communication and interpersonal skills Ability to work independently and in a team environment Strong problem-solving and analytical skills Proven track record of providing exceptional customer service Willingness to work flexible hours, including weekends and holidays, as needed Benefits: We want you to be your best self and to pursue your passions! Health and wellness benefits/programs to support holistic employee health Flexible hours and working schedules, as well as parental leave for new parents Growing organization with career pathing and development opportunities Tons of perks and extras in every location for all Phenoms! Diversity, Equity, Inclusion: Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere! Shifts: We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing might change based on business requirements) AMER hours - (EST - 5.30 PM/ 6.30 PM IST or PST - 9 PM/ 10 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards

Title/Position: Application Support Engineer-Power Tools Job Location: Pune /Gurugram Experience: 5+ Years Employment Type: Full Time Shift Timings: Rotational Shift Job Description: We are seeking a highly skilled Power BI Engineer to join our technical support team. The successful candidate will be responsible for designing and developing interactive dashboards that provide actionable insights. They will collaborate with stakeholders to gather requirements, optimize data models, and ensure data accuracy. Additionally, the role involves integrating Power BI with various data sources, conducting rigorous testing, and providing training and support as required. The ideal candidate will have a working knowledge of power tolls and databases.. Responsibilities: Design, develop, and maintain Power BI dashboards and reports to provide actionable insights. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Optimize data models and queries for performance and scalability. Integrate Power BI with various data sources, including SQL databases, Excel, and cloud services. Utilize Power Automate to automate workflows and improve data processing efficiency. Ensure data accuracy and integrity through rigorous testing and validation. Provide training and support to end-users on Power BI and Power Automate functionalities. Stay updated with the latest Power BI and Power Automate features and best practices. Requirements: Bachelors degree in Computer Science, Information Systems, or a related field. Proven experience as a Power BI Developer or similar role. Strong proficiency in Power BI, including DAX and Power Query. Good working knowledge of Power Automate for workflow automation. Experience with data visualization and creating interactive dashboards. Familiarity with SQL and data warehousing concepts. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. About Stratacent Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. (To learn more: www.stratacent.com ). Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. ",

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Service Desk Technician. Experience: 1+ Years. Location: Bangalore. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: MarketStar is seeking a highly motivated and customer-focused Service Desk Technician - Level 1 to join our TechServices team. This role is critical in delivering exceptional technical support to our employees and clients across our global offices. The ideal candidate will demonstrate a passion for technology, a commitment to continuous learning, and above all, a dedication to providing outstanding customer service in every interaction. Key Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Provide prompt, courteous, and effective support for hardware, software, and network-related issues. Accurately log, track, and manage incidents and service requests using the TechServices ticketing system. Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. Perform hardware diagnostics, repairs, and upgrades, including imaging and deploying new devices. Assist with user account management, including password resets and Active Directory updates. Maintain and track IT inventory, ensuring accurate asset management. Support onboarding and offboarding processes by preparing and recovering computer equipment. Escalate unresolved issues to appropriate IT and other support team members while maintaining ownership of the user experience. Contribute to documentation of support procedures and knowledge base articles. Perform other duties as assigned by TechServices leadership. Qualifications Skills: Currently pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). Foundational knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and basic networking concepts (TCP/IP, LAN/WAN, wireless). Familiarity with Active Directory, file servers, and backup solutions is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent verbal and written communication skills, including technical documentation. Demonstrated ability to deliver high-quality customer service with professionalism and empathy. Self-starter with the ability to manage time effectively and follow through on tasks. Ability to work independently and collaboratively in a fast-paced environment. Why Join the TechServices The team believes that exceptional customer service is the cornerstone of effective IT support. We are committed to fostering a culture of empathy, responsiveness, and continuous improvement. If you are passionate about helping others and eager to grow your IT career, we invite you to apply and become part of our dynamic team. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Service Desk Technician. Experience: 1+ Years. Location: Hyderabad. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: MarketStar is seeking a highly motivated and customer-focused Service Desk Technician - Level 1 to join our TechServices team. This role is critical in delivering exceptional technical support to our employees and clients across our global offices. The ideal candidate will demonstrate a passion for technology, a commitment to continuous learning, and above all, a dedication to providing outstanding customer service in every interaction. Key Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Provide prompt, courteous, and effective support for hardware, software, and network-related issues. Accurately log, track, and manage incidents and service requests using the TechServices ticketing system. Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. Perform hardware diagnostics, repairs, and upgrades, including imaging and deploying new devices. Assist with user account management, including password resets and Active Directory updates. Maintain and track IT inventory, ensuring accurate asset management. Support onboarding and offboarding processes by preparing and recovering computer equipment. Escalate unresolved issues to appropriate IT and other support team members while maintaining ownership of the user experience. Contribute to documentation of support procedures and knowledge base articles. Perform other duties as assigned by TechServices leadership. Qualifications Skills: Currently pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). Foundational knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and basic networking concepts (TCP/IP, LAN/WAN, wireless). Familiarity with Active Directory, file servers, and backup solutions is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent verbal and written communication skills, including technical documentation. Demonstrated ability to deliver high-quality customer service with professionalism and empathy. Self-starter with the ability to manage time effectively and follow through on tasks. Ability to work independently and collaboratively in a fast-paced environment. Must Have Skills: Excellent written and verbal communication skills Strong troubleshooting knowledge of Windows Mac OS, Microsoft office suite, Browsers, VPNs, network, printers and other peripherals. Experience on any of the ITSM and ITAM tools to manage tickets and inventory Strong analytical and problem solving skills Ability to work independently, prioritize tasks, and handle multiple assignments in a dynamic environment. Open for rotational shifts (24/7) Why Join the TechServices The team believes that exceptional customer service is the cornerstone of effective IT support. We are committed to fostering a culture of empathy, responsiveness, and continuous improvement. If you are passionate about helping others and eager to grow your IT career, we invite you to apply and become part of our dynamic team. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

Number of Openings* 1 ECMS Request no in sourcing stage * 529598 Duration of contract* 7 months Total Yrs. of Experience* 8 to 10 + years Relevant Yrs. of experience* 8+ years Detailed JD *(Roles and Responsibilities) Minimum 8~10 years of experience Deep understanding of PCN workflows, including triggering, approval, documentation, and implementation, understanding of PCN Webdynpro components Collaborate with functional analysts, business users, and other developers to understand requirements and deliver solutions. Ability to design, code, test, and maintain ABAP programs for PCN processes within SAP PLM. Develop custom solutions and enhancements to meet specific business requirements related to PCN management. Develop changes to PCN tool as per User Stories, debug ABAP programs to ensure functionality and performance, provide technical support and troubleshoot issues related to PCN processes and ABAP programs. Develop documentation for all developed ABAP programs and processes. Support thorough Unit testing test Strong knowledge of ABAP programming language with Workflow, Webdynpro, FPM skills and SAP PLM module. Familiarity with PCN processes and best practices. Mandatory skills* Minimum 8~10 years of experience Deep understanding of PCN workflows, including triggering, approval, documentation, and implementation, understanding of PCN Webdynpro components Collaborate with functional analysts, business users, and other developers to understand requirements and deliver solutions. Ability to design, code, test, and maintain ABAP programs for PCN processes within SAP PLM. Develop custom solutions and enhancements to meet specific business requirements related to PCN management. Develop changes to PCN tool as per User Stories, debug ABAP programs to ensure functionality and performance, provide technical support and troubleshoot issues related to PCN processes and ABAP programs. Develop documentation for all developed ABAP programs and processes. Support thorough Unit testing test Strong knowledge of ABAP programming language with Workflow, Webdynpro, FPM skills and SAP PLM module. Familiarity with PCN processes and best practices. Desired skills* Strong knowledge of ABAP programming language with Workflow, Webdynpro, FPM skills and SAP PLM module. Familiarity with PCN processes and best practices. Domain* Manufacturing Approx. vendor billing rate excluding service tax(Currency should be in relevance to the candidate work location) 9000 INR per day Delivery Anchor for screening, interviews and feedback* Nipurn Bhatnagar Precise Work Location(E.g. Bangalore Infosys SEZ or STP) Infosys Bangalore / Hyderabad/Chennai (Flexible) Hybrid work allowed. BG Check ( Before OR After onboarding) Any client prerequisite BGV Agency* After onboarding. No client prerequisites. Any Infosys approved agency is OK for BGV. No drug test. Is there any working in shifts from standard Daylight (to avoid confusions post onboarding)* Shift requirement: 12:30 pm 9:45 pm IST Off-shift requirement: Weekends (on regular basis)

Grow with us About Ericsson Ericsson is a world-leading provider of telecommunications equipment services to mobile fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, more than 40 percent of the worlds mobile traffic passes through Ericsson networks. Using innovation to empower people, business society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people society to help shape a more sustainable world. We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture an innovative engaging environment where employees enhance their potential every day. Our employees live our vision, core values guiding principles. They share a passion to win a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning growth opportunities that allow you to acquire the knowledge skills necessary to reach your career goals. Job Summary The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre-emptive and Software Update handling. Related to Problem Management, Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation. Responsibility and Tasks General Handle and resolve Customer issues Provide dedicated support Deliver results meet customer expectations Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Work with diverse team Operational Keep track of ongoing Customer service request and ensure that concern is being addressed with the right priority Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Customer service request for Critical/ Priority cases Available to handle customer technical queries all the time and ensure timely response Make constant efforts to be updated on relevant technical skills all the time Participate in Project activities and involve as needed Take handover from Project and ensure all the check points completed Organize and deliver the Knowledge sharing sessions with stakeholders Review and prepare the relevant technical document i.e. RCA Customer Specific Good Working Relationship with Customer and Working groups Take part in Operational review meetings as and when required Understand and get updated on solution deployed in customer network Make customer aware on product Life cycle i.e. HW or SW Interface with customer for planned activities in network as needed Business Related Provide technical support to Service delivery Manager in all respect Participate and contribute during pre-sales engagement activities, if needed Understanding of the contractual obligation for support delivery Ensure that KPIs are met according to SLA Identify the add on sales opportunities Position Qualifications Behavioral Competences: Creating Innovating Entrepreneurial Commercial thinking Persuading Influencing Applying Expertise technology Analyzing Delivering Results Meeting Customer expectations Soft Skills: Presentation Communication skills Teamwork collaboration skills Market insight Financial Understanding Consultative Selling Skills Negotiation Skills Leadership Skills Education Qualification Years of Experience Education: BE/B Tech or equivalent Min years of experience: 8+ Years Skill Experience Working in a virtual Environment is must. Should have good exposure to working with - OpenStack (CEE) - Kubernetes (CCD) - Cloud Networking (SDI SDN) - Cloud Storage - REDHAT Open stack ( RHOSP ) - REDHAT Open shift ( RHOCP ) - CEPH and Other Storage solutions. - Excellent Understanding about Cloud Networking ( OSPF , BGP,BFD etc) An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units Should able do tracing and complex logs analysis for Cloud Nodes Exposure to any of the following Cloud Core applications/environment is desired - MME/AMF/SMF/PCC - EPG/Packet Gateway - SAPC/CCPC/5G Policy Controller - CCSM/CCDM/CCRC (Sub. Management, Data Management, Resource Function) - IP Routing - IMS Strong technical acumen should be exhibited when dealing with complex customer issues. Should have worked in a telecom support function earlier Past experience with Ericsson will be preferred Good knowledge of 3GPP in Cloud area Why join Ericsson What happens once you apply Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Mumbai Req ID: 768348

Technical Support Specialist an hour ago Computer Generated Solutions Private Limited or to apply! DESCRIPTION Technical Support Specialist Location: Bengaluru, Karnataka, India - On-site Hiring Company Name: Computer Generated Solutions Private Limited Hiring Company Location: Bengaluru, Karnataka, India Job Type: Full-time Experience Level: Entry-Level to Mid-Level (0-4 years) Job Overview: Computer Generated Solutions Private Limited is seeking a dedicated and skilled Technical Support Specialist to join our international voice process team. This role involves providing technical assistance to clients globally, ensuring excellent customer service and efficient issue resolution. The position requires strong communication skills, a proactive approach, and the ability to work in a rotational shift environment. Two-way cab services will be provided. Key Responsibilities: Provide technical support to international clients via voice calls, addressing inquiries and resolving technical issues related to our products and services. Diagnose and troubleshoot technical problems, guiding clients through solutions and providing clear, concise explanations. Maintain accurate records of client interactions, issues, and resolutions using designated CRM systems. Escalate complex issues to senior support staff or relevant departments as needed. Follow established protocols and procedures to ensure consistent and high-quality support. Stay updated on product knowledge, new features, and technical updates to provide accurate information. Work effectively within a rotational shift schedule, including weekends and holidays as required. Educational Qualifications: High school diploma or equivalent required; Bachelors degree in a related field (e.g., Computer Science, Information Technology) is a plus. Must-Have Skills: Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Ability to explain technical concepts clearly and concisely. Proficiency in using computer systems and software applications. Ability to work independently and as part of a team. Good-to-Have Skills: Prior experience in a technical support role or customer service environment. Familiarity with CRM software and ticketing systems. Knowledge of networking concepts and troubleshooting. Multilingual skills are an advantage. Pay Rate/Salary: Competitive salary commensurate with experience. Number of Openings: Multiple QUALIFICATIONS Must Have Skills Communication skills Problem-solving Analytical abilities Computer systems Teamwork Good To Have Skills Technical support Customer service CRM software Ticketing systems Networking Multilingual Minimum Education Level High School or Equivalent Years of Experience 0-4 years ADDITIONAL INFORMATION Pay Range: Competitive salary Work Type: FullTime Location: Bengaluru, Karnataka, India - On-site Job ID: Comput-Pag-4544C6 or to apply! 3130 Crow Canyon Pl, Ste 205, San Ramon, CA 94583 Copyright 2025 ACHNET Inc, All rights reserved. Product Services Company More

This website uses cookies to ensure you get the best experience. Knauf MEASA and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , which is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. Decline all non-necessary cookies Area Sales Manager, Patna Join our team today! JOB TITLE: Area Sales Manager, Patna Knauf stands for opportunity . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Knauf India could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyones contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. Knauf India is proud to be part of the Knauf Group. We have a 15+ year heritage in GYPSUM manufacturing and have big plans for the future. Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team mate to join us in Patna as Area Sales Manager . Can you say yes Do you treat your colleagues with respect Do you always have the customer in mind Do you act with future generations in mind Do you like to seek out opportunities to grow and develop Do you have a proven track record of delivering results What you ll be doing: Develop and manage distribution channels to achieve business objectives. Build and maintain strong relationships with channel partners to drive sales and ensure smooth operations. Monitor and analyze channel performance to identify areas for improvement. Manage and grow the current business portfolio of INR 10 crore+ annually. Identify new opportunities to expand market share and revenue. Work closely with architects, contractors, and other stakeholders to ensure product specifications are met. Provide technical support and guidance to clients as needed. What we d love for you to have: We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you dont already have, wed love to speak to you. If you have experience in the following areas this is an added advantage: B. Tech/Graduate MBA (Mandatory). Experience of 8-10 years is mandatory Strong understanding of channel management and business development. Moderate communication skills to effectively interact with stakeholders. Experience in the building materials industry. Ability to work independently without team management responsibilities. Analytical mindset to track and improve channel performance. Candidates with prior knowledge or experience in gypsum products will have an edge. Travel extensively (15 days per month) to meet clients, channel partners, and stakeholders. Stay in Nepal for 10+ days per month to oversee operations and build relationships in the region. We ll provide: A competitive salary Benefits What happens next We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within Seven working days. Knauf India Private Limited Knauf India Private Limited Workplace Culture Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group. About Knauf MEASA Founded in 1932, Knauf is one of the world s leading manufacturers of construction materials for interior design, building insulation, and design ceilings. Knauf entered the Middle East, Africa, and South Asia (MEASA) in 1997. Today, we are a leading player across the region, with operations spanning 15 countries and 19 state-of-the-art production facilities, driven forward by 2,000 high-performing professionals. Headquartered in Dubai, United Arab Emirates, MEASAs reach extends across Algeria, Cyprus, Egypt, the GCC, Ghana, Greece, India, Iraq, Kenya, Morocco, Nigeria, Tanzania, Tunisia, and Turkey. In MEASA, we offer the opportunity to be part of a global family of over 41,500 colleagues in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose. We encourage all our people to shape their own career, with the freedom to stretch their skills and learn new ones. Driven by an unwavering commitment to quality, innovation and sustainability, we are building more than just exceptional gypsum-based solutions we re shaping a future we can all be proud of. Already working at Knauf MEASA Let s recruit together and find your next colleague.

Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome With Good Communication In English! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place Job Details:- 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must For More Details Please Call HR Bhuvana-7406034000 / 9964080000 or visit https://jobshop.ai to explore all the open jobs in your city

Account - EGS *Level of Hiring* - SME Voice Location - Coimbatore/Hyderabad (Candidates willing to relocate to these locations can be considered) Experience - 2.5 to 5 years *Education Qualification* - Any graduate *Mandatory Skills* Technical Support, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, programming, Good Communication *Written Assessment* BU Customised Technical test *Job Role* Associates must support client on their technical issue - B2B role (Enterprise Support) Nature of Support - Voice -Technical support Work Mode - WFO- Shift - Rotational - Shift/24*7 Week Offs - Rotational Rounds of Interview - Technical test and Technical Ops {Process Specialist} Location: India (Hyd/ Coimbatore) *The Opportunity:* One-of-a-kind opportunity to dive into multiple cloud-based technologies, to explore and learn new features of today, find new solutions on cloud and help to improve by automating, transforming IaaS layer to more advanced layers. You will need to operate and enhance cloud environment with one of the most advanced cloud technologies *Your Key Result Areas:* Deliver timely and effective technical support to premium clientele via multiple communication channels. Maintain high customer satisfaction ratings and comply with quality standards in the majority of cases. Diagnose and resolve complex technical issues encompassing web protocols, networking standards, programming languages , system administration, email routing/delivery, and email encryption Analyze system and trace logs and configurations to determine the root cause of incidents. Employ command-line interfaces (Windows, Linux) for efficient troubleshooting and system administration. Adhere to defined Service Level Objectives (SLOs) for response and resolution times. Maintain thorough and accurate documentation of support interactions, troubleshooting procedures, and resolutions. Manage and resolve escalations from customers and partners Collaborate effectively with cross-functional technical teams to escalate and resolve intricate issues. Participate in on-call rotation to address critical incidents as required. Contribute to the creation of knowledge base articles and self-service resources for end-users. Maintain current knowledge of emerging technologies and product updates. Provide expert consultation to lower-tier support teams to facilitate case resolution. Demonstrate flexibility to accommodate rotational and/or night shift schedules. *Your Qualification:* Bachelors degree in Technology / Engineering -Preferable Computer Science /Computer Applications / Information Technology 5-6 years of experience in working in a Technical customer support operation resolving complex technical or operational issues Moderate exposure with scripting/ programming language and ability to read and understand scripts(Python, Javascript, HTML), identification of Log errors, traces and triggers. Preferable - Relevant technical certifications (e.g., Comp Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer). *Required:* Working experience with Web Protocols - HTTPS, DNS, SSL/TLS, and networking standards (Level - Intermediate Skills) Working experience with APIs and SQL - Query Language (Level - Intermediate Skills) Working experience with System Administration concepts, Active Directory, and command-line interfaces in Windows and Linux environments (Level - Intermediate Skills) Working experience with reading and understanding log traces for troubleshooting (Level - Advanced) Working experience with email routing and delivery mechanisms Demonstrated problem-solving skills with a strong focus on issue resolution Excellent critical thinking and troubleshooting abilities Strong intuition for identifying potential problem areas B2 level proficiency in English (both written and verbal) *Preference:* Familiarity with Google Workspace (GWS). Experience with Google Cloud Platforms (GCP), including project creation. Experience with migration tools and processes. Familiarity with BigQuery. Relevant technical certifications (e.g., CompTIA Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer) *Soft-Skills:* Customer Support Hygiene: Detail-oriented in managing and documenting support cases, ensuring accuracy, professional communication, timely follow-through, and organized records. Problem Solving & Identification: Strong ability to identify, analyze, and resolve technical issues logically and systematically, showing persistence and resourcefulness. Language & Communication Proficiency: Communicates clearly and professionally (verbal/written) with strong comprehension to understand user needs and explain technical information effectively. Active Listening & Comprehension: Actively listens to users, asks clarifying questions, and accurately understands problems for effective resolution. Issue Reasoning / Information Ordering: Applies logic and analysis to diagnose problems, organizing information to understand issue sequences and draw sound conclusions. Time Management: Effectively prioritizes tasks and manages workload to meet deadlines in a fast-paced environment while maintaining quality. Works well independently and cross functionally with other teams *What you can expect* An organization driven by technology We have a tremendous technology backbone Open, can do team spirit An environment where innovation and ideas are welcomed Will enrich our cloud-first capabilities and complement our increasing strengths You will be able to work with a team provide best-in-class cloud solutions for the intelligent workplace, applied innovation, and managed services

Job_Description":" Key Responsibilities: Lead the deployment, configuration, and administration of Endpoint Management solutions such as Microsoft Endpoint Manager (Intune, SCCM), Manage Engine Endpoint Central, for a large and diverse device fleet (Windows, macOS, iOS). Implement and enforce comprehensive security policies using tools like Trend Micro Vision One, BitLocker, and advanced threat protection solutions to safeguard endpoints and data. Develop and implement Zero Trust security models to ensure robust device and identity security alignment. Automate patch management, software deployment, OS deployment (including Windows 10/11 migrations), and compliance policies across distributed environments. Develop and enforce endpoint hardening policies in adherence to industry benchmarks like CIS and NIST security standards. Conduct vulnerability assessments and develop effective remediation strategies to minimize endpoint risks. Provide Tier 2/3 technical support for complex endpoint-related issues and security incidents, ensuring minimal disruption to business operations. Collaborate closely with cross-functional teams to continuously enhance endpoint security posture, mitigate vulnerabilities, and identify and implement IT security enhancements. Create and maintain technical documentation and provide training for IT teams on endpoint security best practices. Requirements Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. 6+ years of experience in endpoint management, IT infrastructure, and security engineering roles. Proven expertise in administering and optimizing Microsoft Endpoint Manager (Manage Engine or Intune or SCCM), including application packaging and OS deployment. Demonstrated experience with Manage Engine Endpoint Central for device management. Strong understanding and practical experience with endpoint security solutions such as Trend Micro Vision One, BitLocker, and advanced threat protection.

Detailed JD (Roles and Responsibilities) Design, develop, and maintain SharePoint solutions using PowerShell and SPFx with React o Customize SharePoint sites to meet business requirements, including workflows, Apps and site templates. o Work closely with stakeholders to gather requirements and provide technical solutions. o Collaborate with cross-functional teams to ensure successful project delivery. o Provide technical support and troubleshooting for SharePoint-related issues. o Ensure timely resolution of problems and maintain high availability of SharePoint services o 5+ years of experience in SharePoint development and customization. o Proficiency in SPFx, React, Power platform, Microsoft Copilot and GIT Hub. o Strong understanding of SharePoint architecture and Microsoft 365 services. o Experience with multi-agent frameworks, cloud integration and deployment. o Excellent problem-solving and analytical skills. o Strong communication and teamwork abilities. Mandatory skills SharePoint On premise Online, SPFX, Power Platform, Microsoft CoPilot, PowerShell scripting

We are seeking a dedicated Platinum Support Manager (PSM) to backfill a current vacancy. This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer s ServiceMax implementation and acts as the customer s Technical Account Manager post-implementation. Key Responsibilities Build and maintain strong relationships with key business and technical stakeholders across assigned accounts. Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership. Participate in customer-facing meetings, including Quarterly Business Reviews. Represent the customer s voice internally to drive continuous improvement. Manage escalated issues in collaboration with the Escalation Manager. Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts Maintenance schedules Company events and communications Monitor and follow up on customer satisfaction through surveys, feedback, and post-mortem reviews. Share technical best practices and relevant updates with customers. Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills Experience Strong organizational and communication skills. Ability to work effectively in a globally distributed team across time zones. Minimum of 5 years of experience in software technology, ideally in a support capacity. Familiarity with cloud-based environments, including SaaS and PaaS. Bachelor s degree in an IT-related field or equivalent professional experience. Willingness to travel occasionally. Preferred Qualifications Salesforce Administrator 201 and/or Advanced Administrator 211 certifications. Project management experience. Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript). Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Position: Core HR, SSHR (Techno Functional) (MT80FT RM 3273) Job Description: Oracle EBS HRMS Core HR, SSHR, LMS Techno/Functional resource with other HRMS modules An Oracle EBS HRMS Functional Consultant is responsible for configuring, implementing, and supporting the HRMS and modules within Oracle E Business Suite (EBS). They ensure accurate payroll processing, adhere to regulations, manage benefits, integrate with other systems, and provide ongoing support and training to end users. Requirements Gathering Analysis: Working closely with business users to understand their HR requirements and translate them into functional specifications. Configuration Customization: Configuring and customizing Oracle HRMS modules to meet specific business needs. Testing Implementation: Participating in testing and implementation activities, ensuring the system functions as expected. Problem Solving Support: Troubleshooting issues, providing technical support, and documenting solutions for end users. Training Documentation: Developing and providing training materials and documentation for end users. Process Improvement: Assisting in defining and optimizing HR business processes within the Oracle HRMS system. Integration: Working with other Oracle modules and systems to ensure data flow and integration. Project Management: Contributing to project management activities related to HRMS implementations. Business Process Expertise: Possessing a strong understanding of HR business processes and how they are supported by the Oracle HRMS system. Job Category: Digital_Cloud_Web Technologies Job Type: Full Time Job Location: Bangalore Chennai Coimbatore Gurgaon Hyderabad Indore Kolkata Lucknow Mumbai Mysore Nagpur Noida Pune Experience: 8+ years Notice period: 0-30 days