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3.0 - 8.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Design, implement, and maintain robust and scalable infrastructure and network solutions. Provide Level 2 and Level 3 technical support for hardware, networking, and OS-level issues. Administrator and troubleshoot Ubuntu Linux servers and workstations. Work closely with clients to diagnose and resolve infrastructure-related issues. Ensure high availability and performance of systems and services. Perform regular system updates, patch management, and backup strategies. Provide on-site support when necessary, including client visits. Preferred candidate profile Highly skilled and motivated Executive Infrastructure Engineer to join our dynamic IT team. The ideal candidate will possess deep expertise in networking solutions, CCTV, IP base Camera installation and the Ubuntu operating system, with a strong background in technical support and customer service engineering. • Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum of 35 years of experience in infrastructure engineering, networking, and technical support. • Expertise in networking solutions (LAN, WAN, firewalls, switches, routing protocols, VPN, etc.). • Hands-on experience with Ubuntu/Linux server and desktop environments. • Strong problem-solving skills with a customer-focused mindset.
Posted 3 days ago
4.0 - 9.0 years
4 - 9 Lacs
Pune, Chennai
Work from Office
Hiring on Immediate !!!!! Technical Support: Addressing customer inquiries, resolving issues, and providing guidance on using the application. Healthcare Background is mandatory (EMR / EHR ) Support. Troubleshooting: Identifying and resolving technical problems, including software bugs, hardware issues, and integration problems. Documentation: Maintaining documentation for system configurations, troubleshooting steps, and resolutions. Training: Providing training to new users on how to use the application. Incident Management: Managing incidents, prioritizing issues, and escalating when necessary. Application Maintenance: Performing regular updates, patches, and maintenance tasks to ensure optimal performance. Collaboration: Working with development, design, and other teams to resolve complex issues. Root Cause Analysis: Identifying the underlying reasons for issues and implementing solutions. Performance Optimization: Monitoring application performance and optimizing it for efficiency. Security: Implementing and maintaining security policies and procedures. System Upgrades and Migrations: Planning and executing system upgrades and migrations.
Posted 3 days ago
3.0 - 8.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Our reputed MNC Client is hiring for Technical Support Engineer role: NP- 0-45 days (Plz don't apply if your notice period is more than 45 days) Position Summary: The Technical Support Engineer will provide expert technical support for RF products including connectors, cables, attenuators, and adapters. This role requires strong technical skills to interpret engineering drawings, identify products and spare parts, and address technical queries from customers and sales teams related to RF connectors. The engineer will collaborate with cross-functional teams to deliver efficient technical solutions and ensure timely product support aligned with sales requirements. Key Responsibilities: Provide technical support for RF components (connectors, cables, attenuators, adapters) to assist sales and marketing teams in addressing customer needs. Read and interpret assembly and part drawings to support accurate product identification and resolve technical issues effectively. Analyze customer requirements and recommend alternate RF connector parts, ensuring compatibility and performance. Apply practical knowledge of raw materials and surface finishes to support product evaluation and troubleshooting. Respond to sales-related technical inquiries by evaluating application requirements and proposing appropriate solutions. Identify required spare parts and components by reviewing engineering drawings and part lists to ensure accurate and timely support for the sales team. Key Competencies: Technical Expertise: Strong understanding of RF fundamentals is required; familiarity with RF testing practices is optional and considered a plus. Problem Solving: Ability to diagnose technical issues and provide practical solutions promptly. Collaboration: Work effectively with cross-functional teams and support the sales team in technical matters. Communication & Adaptability: Demonstrate analytical thinking, independent work style, clear communication, and adaptability to global teams and customer environments. Customer Focus: Prioritize customer needs and deliver solutions that meet expectations. Education & Experience: Diploma or Bachelors degree in Electronics & Communication Engineering, Mechanical Engineering, or a related field. Minimum 3 years of relevant experience, preferably in the RF connector manufacturing industry. Familiarity with CAD tools such as SolidWorks is a plus. Technical Skills: Proficient in reading and understanding technical and engineering documents (TDS, catalogs). In-depth knowledge of RF products, including materials and features. Practical experience using SAP and Product Lifecycle Management (PLM) systems for part tracking. Proficiency in Microsoft Office Suite and Google Workspace. Warm Regards, Gayatri Kumari Email Id: gayatri@v3staffing.in V3 Staffing Solutions
Posted 3 days ago
0.0 - 5.0 years
3 - 8 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Pune (exp) / Bengaluru (freshers) 18 months service agreement Excellent comms & written skills Call for more details HR Deepa- 9311447526 Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc.
Posted 3 days ago
3.0 - 5.0 years
5 Lacs
Gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level servicesExperience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Support creation procedure documents Qualification Any Graduation
Posted 3 days ago
3.0 - 5.0 years
5 Lacs
Gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Also, both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for 2.What are you looking forWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife , Annuity, Retirement Insurance ,claims experience and managed financial transactions Roles and Responsibilities: Candidates who will hire for above role will be responsible for 100% transaction role with same day processing tat and ~20-30% NIGO calls with clientCandidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the training Qualification Any Graduation
Posted 3 days ago
15.0 - 20.0 years
17 - 22 Lacs
Noida
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve addressing technical issues, ensuring system reliability, and collaborating with various teams to implement solutions. You will engage in both remote and onsite support, focusing on hardware and software configurations across multiple platforms, while adhering to established operating models and processes. Your role will also include troubleshooting at both basic and intermediate levels, ensuring that all systems operate smoothly and efficiently. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative environment.- Monitor system performance and proactively identify areas for improvement to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMware Virtualization Administration.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving hardware and software issues.- Familiarity with operating system-level implementations across various platforms.- Ability to document technical processes and create user guides for team members. Additional Information:- The candidate should have minimum 7.5 years of experience in VMware Virtualization Administration.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
12.0 - 15.0 years
14 Lacs
Kolkata
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing their needs, and implementing technology best practices. You will be sought out for your expertise, enhancing the reputation of the organization in the marketplace. By shaping strategies for both company and its clients, you will bring emerging ideas to life, ensuring that the delivery of services meets the highest standards of excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process integration within SAP.- Experience with SAP configuration and customization.- Ability to analyze and optimize sales processes.- Familiarity with SAP reporting tools and analytics. Additional Information:- The candidate should have minimum 12 years of experience in SAP Sales and Distribution (SD).- This position is based at our Kolkata office.-15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
4.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Hitachi Rail is looking for an enthusiastic self-motivated S ignalling VV engineer, who thrives in a fast-paced environment , specialized in CBTC . The position is based in Bangalore, India. About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organization to the sustainable and innovative ways we work to bring people together, there s something for everyone to get stuck into. And that s where you come in. About the Position: We are seeking a highly skilled Signalling VV Engineer specialized in CBTC technology, to ensure the reliability, safety, and compliance of our Communications-Based Train Control (CBTC) systems. This role is critical in validating the functionality and performance of railway signaling solutions, from design to deployment, to meet global safety standards and operational requirements. Key Accountabilities: Test Planning Execution Develop and implement comprehensive test plans, test cases, and test protocols for CBTC subsystems (e. g. , onboard systems, zone controllers, communication networks). Conduct functional testing, integration testing, and performance testing to validate system behavior under real-world scenarios, including fail-safe mechanisms and moving block signalling Defect Management Resolution Identify, document, and track defects using tools like RTC and DOORs. Collaborate with design and software teams to resolve issues and verify fixes. Lead root cause analysis for system failures and ensure corrective actions are validated. Compliance Documentation Prepare test reports, traceability matrices, and safety cases to demonstrate compliance with regulatory requirements (e. g. , SIL-4 for safety-critical systems). Maintain detailed records of test results and support certification processes. Collaboration Cross-Functional Support Work closely with systems engineers, software developers, and work package leaders to align testing activities with design specifications and project timelines. Provide technical support during commissioning and field deployment, including troubleshooting and on-site validation. Innovation Process Improvement Evaluate new tools and methodologies to enhance testing efficiency. Contribute to the development of automated test frameworks for regression and load testing. Key Experience Preferred: 3+ years in CBTC, railway signaling, or safety-critical systems verification Proficiency in testing tools and scripting languages (Python). Familiarity with ATO (Automatic Train Operation), ATP (Automatic Train Protection), and ATS (Automatic Train Supervision). Deep understanding of CBTC architecture, and wireless communication protocols Knowledge of RAMS (Reliability, Availability, Maintainability, Safety) and CENELEC standards. Soft Skills: Strong analytical thinking, attention to detail, and ability to communicate technical issues to non-technical stakeholders. Experience with Hitachi Rail CBTC system is a plus. Education/Qualifications Preferred: Bachelor s or Master s degree in Electrical Engineering, Computer Science, Railway Systems, or a related field. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www. hitachirail. com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www. linkedin. com/company/hitachirail #LI-AV1 Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www. hitachirail. com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. https://www. linkedin. com/company/hitachirail
Posted 3 days ago
2.0 - 5.0 years
7 - 8 Lacs
Nagpur
Work from Office
Job Description Officer/Executive- Packaging Development 1. Design, preparation, review and approval of documents - OPMLs, BPRs, Specifications for Packaging materials, In-house Labels and Pallet Matrix. Checking of Artworks and Shade Cards for labels, Primary Secondary packing materials. 2. Execution and coordination for SAP related activities like loading of master recipes and Bill of Materials (BOMs) for Finished Goods (FGs). 3. Conducting different Trials for Packing Materials, 4. Monitoring and technical support for execution of Packing equipment qualification/ Trial / Scale up / exhibit / commercial process validation batches on packing lines and handling of investigations, if any during the execution. 5. Handling of Deviations, Change Control, CAPA and Document Record Management. 6. To support site regulatory affairs in timely filings of exhibit products and to assist plant in regulatory inspection of customers and regulatory agencies. 7. Preparation of packaging material specifications base document. 8. Transportation study protocol/report preparation and execution of transportation study. Work Experience 2 to 5 years Education Graduation in Packaging Technology or Pharmacy Competencies Customer Centricity Developing Talent Collaboration Strategic Agility Process Excellence Stakeholder Management Innovation Creativity Result Orientation
Posted 3 days ago
8.0 - 10.0 years
14 - 15 Lacs
Pune
Work from Office
If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist In this role, you will: Windows Systems Administrator for a DevOps infrastructure delivery role; configuring, delivering and supporting Windows server environments and services. Work across one or more application development DevOps pods to consume and deploy centrally provided services from Distributed Compute. Responsible for implementation of new technologies and the on-going support of hardware and software solutions across both live and non-live environments. Deliver and provide technical support for ITID technologies while conforming to high quality standards and best practices, maintaining and improving SLA s, and ensuring compliance to HSBC policies at all times. Actively participate to achieve organisation objectives for efficiency. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardised tasks/processes. Advise on Windows design, development and best practice for Distributed Compute, throughout project lifecycles from build through to ITSA and implementation processes. Write Windows scripts to automate and streamline BAU tasks. Building automation capabilities to support the execution of operational activities. Draft and maintain standards and procedures for service component capacity management. Ensures the correct implementation of standards and procedures. Pro-actively review information in conjunction with service level agreements to identify any capacity issues and specify any required changes. Work with application teams to agree and implement short and medium term modifications to demand. Asses, analyse, develop, document and implement changes based on requests for change. Understanding of functional requirements and translation of business requirements into technical specifications Provide troubleshooting support in incident and perform root cause analysis to prevent problems happening. Appropriate measures are taken to improve and sustain high quality and prevent recurrence. Provide consultancy, guidance and collaborate with other infrastructure, application, support and engineering teams. Requirements To be successful in this role, you should meet the following requirements: Proficiency in Windows server admin skills (i. e. Windows 2008 / 2012 / 2016), 8-10 years experience is a must. Should possess industry standard certifications for Windows domain. Demonstrable experience of Windows administration and architecture, including knowledge of volume managers, multipathing and registry tuning. Demonstrable experience of scripting (Powershell / WSH / VBScript / Batch) with automation skills. Excellent knowledge and troubleshooting of Microsoft Clustering is required. Strong infrastructure background with experience with IBM and HP x86 hardware and virtualisation platforms (VMware, Citrix, Hyper-V). Knowledge of storage infrastructure with experience of configuring filesystems on NAS storage and EMC SAN solutions, both standalone and clustered, including replication. Knowledge of network infrastructure (Cisco, TCP/UDP, LAN/WAN, GSS, F5, VIPs, Firewalls). Significant experience of working in a major enterprise environment and or experience operating in highly regulated industry, e. g. Financial Services. Experience of DevOps tools and configuration management (SCCM / Ansible / Puppet / Chef). Secondary Skills: Operational effectiveness experience of delivering solutions that align to approved design patterns and security standards. Should be well versed with ITIL concepts and more specific understanding of Service operations activities. Ability to quickly acquire new skills and tools. Experience working within an agile environment. Highly motivated with a positive and proactive attitude. Able to work independently to meet deadlines and under pressure. Passion for technology, work closely with application teams and understanding their application environments and services. Experience with other ITID technologies such as Middleware (WebSphere, Apache HTTP Server Tomcat, IIS and MQ) and Databases (Oracle, Oracle RAC, MS SQL, Sybase DB2). Experience of other technologies is desirable: Enterprise Application integration p rogramming in Java/ Java GUI, XML/ XSLT, HTML/ Java Script, Market Data (RMDS, 29West, Wombat, Solarflare), Grid and coherence, Trading Technologies and ISVs End to end agile infrastructure architecture across all layers A track record of gaining an understanding of customers needs and delivering excellent customer service. A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change. Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences. Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals. Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes. Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently. Supported project teams/managers, showing an understanding of the basic principles of project management. Experience of personally complying with IT / business processes, compliance and regulations
Posted 3 days ago
4.0 - 8.0 years
9 - 15 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Develop and Manage ServiceNow in the IAM Space: Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain. Lead Project Development: Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards. Service as ServiceNow Access Pod Architect: Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards. Conduct Code Reviews: Perform thorough code reviews to maintain quality and compliance. Facilitate Show and Tell Sessions: Lead meetings to present development updates and gather feedback. Analyze and Resolve Data Issues: Understand and analyze data to identify and address any issues impacting development. Coordinate Code Releases: Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment. Monitor Compliance: Ensure all development adheres to IDAM and HSBC standards, addressing any required changes. Identify Risks and Issues: Highlight risks, issues and concerns to the project manager promptly. Manage ServiceNow Pod Tasks: Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows. Facilitate Training: Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions. Environment Management: Handle environment setup, cloning, and management. Requirements Qualifications - External To be successful in this role, you should meet the following requirements: Experience in software development with at least 2+ years of experience working on Service Catalogs and Request Workflows within the ServiceNow application. Experience working with Business Rules, Catalog Scripts, UI Actions, UI Policies, Scheduled Jobs, Script Actions, Script Includes, REST Api s and other scripting elements of ServiceNow. Knowledge of Identity and Access Management for personal and service accounts. The difference between Privileged and Non-Privileged, Human and System to System accounts. Advanced knowledge in Angular for Service Portal development, custom widgets and understanding of API development. In depth knowledge of ServiceNow s functionality, database structure, development tools and techniques. Must have good exposure to Agile Scrum practices and methodology. ServiceNow certification (CSA, CIS-ITSM). Strong Core JavaScript development experience. Experience designing and developing process-based solutions. Experience documenting user case processes, system design/development and BPM workflows. Ability to transform Business Requirement into Business Process. End to End experience of ServiceNow based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service. Implementation and integration experience with 3rd party platforms. Knowledge of linking ATF to Service Now workflows to enable automatic testing.
Posted 3 days ago
15.0 - 20.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Axway Specialized Tools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationMandatory Roles and Responsibilities1.Install and configure Axway Secure Transport. 2.Monitor system performance and apply updates/patches.3.Manage user accounts and permissions. creation of user accounts/partners, Applications, subscriptions4.Ensure secure file transfers and compliance with security policies. Ability to writing routing rules for file transfers. Analyze requirements and create end to end flows .Experience in setting up flows with MFT tool Axway Secure Transport tools 5.Troubleshoot issues and perform regular system audits.6.Provide technical support and training to users. Qualifications1.Experience with Axway Secure Transport and network protocols. Experience in Protocols like FTP,SFTP/SSH, PeSIT and PeSIT with SSLAxway Secure Transport Architecture , Standard Cluster & Enterprise Cluster, Core and Edge communication. Knowledge on Migration ActivitiesManaging Certificates, SSL/TLS configurations2.Proficiency in installation & patch updates on various operating systems.3.Strong troubleshooting and problem-solving skills.4.Good communication and documentation abilities.5.Relevant certifications (e.g., Axway Certified Professional) 6.Organizational skills and ability to work independently and in a team. Qualification 15 years full time education
Posted 3 days ago
3.0 - 7.0 years
18 - 20 Lacs
Mumbai
Work from Office
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Chief Technology Office team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. Job responsibilities Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies Contributes to change management activities across functional partners and documents adherence to the firm s risk, controls, compliance, and regulatory requirements Documents blockers and impediments to aid with dependency management and resource availability Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Required qualifications, capabilities, and skills Formal training or certification on Product management concepts and 2+ years applied experience Expertise in product management, project management, or a relevant domain area Collaborate with the Power Platform Product Manager to engage stakeholders and define user requirements and stories. Support the development and execution of the Power Platform strategy and roadmap. Work with cross-functional teams to evaluate feature requests that align with product strategy and business needs. Provide technical support and training to end-users and manage the technical delivery of key projects. Preferred qualifications, capabilities, and skills Emerging knowledge of product release and deployment processes
Posted 3 days ago
0.0 - 3.0 years
5 - 9 Lacs
Mumbai
Work from Office
Are you ready to take your career to the next level in a dynamic and innovative environmentDo you have a passion for data and a knack for problem-solvingJoin our forward-thinking Tax Business Change team within the Client Tax Operations Utility at JPMorgan. We are on a mission to revolutionize tax services, maximizing our clients investment income through cutting-edge solutions. Job Summary As a Tax Business Change Associate within our global tax services team, you will be instrumental in managing and optimizing tax services data, ensuring the accuracy and integrity of client and tax entitlement information. You will be a key player in providing tax technical support for business-promoten change programs, aiding us in achieving our strategic objectives and enhancing our operational tax services. Leveraging your data analytical skills and deep understanding of our tax services, you will work with teams worldwide to promote significant change and innovation. You will take on the role of a Citizen Developer , leading the Intelligent Automation agenda, and delivering low-code process improvements that enhance our operations. This role offers you the opportunity to make a real impact, influence technology enhancements, and be part of a team that values innovation and growth on a global scale. Embrace the role of a Citizen Developer as you champion the Intelligent Automation agenda, delivering low-code process improvements that elevate our operations. This is your chance to make a tangible impact, influence technology enhancements, and be part of a team that values innovation and growth on an international stage. Job Responsibilities Provide technical support for strategic business change and data engineering programs. Lead proactive enhancements of tax services and data through Intelligent Automation solutions. Promote and implement improved operating procedures and robust data controls. Analyze and present business-critical data elements to team members and stakeholders. Collaborate with colleagues in Client Tax Operations, Product Development, Product Management, and Technology partners across various global locations. Conduct root-cause analysis of recurring data or procedural issues. Identify, escalate, and participate in the resolution of risk incidents. Actively support utility and site people agenda and wellbeing initiatives. Required qualifications, capabilities, and skills Demonstrated knowledge of operational tax or data analytics within financial services, specifically in global custody or investment banking. Data visualization experience turning raw data into Tableau Dashboards Proven ability to articulate ideas, concepts, and procedural changes to clients and stakeholders, showcasing process improvement experience. Successful internal and external communication and problem-solving experience. Proven experience in environments where risk awareness and accuracy are critical within strict deadlines. Preferred qualifications, capabilities, and skills Strong technical mindset with experience in Advanced MS Excel, Low Code applications such as Alteryx and Python (preferred)
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Able to apply a logical, methodical, and analytical approach to isolate and solve technical problems; and Able to communicate and to work with other technicians, departments, and customers in technical support situations. Demonstrates and applies greater knowledge of the company’s product. Able to exercise limited discretion in deviating from standard practice to solve problems within the area of experience. Researches problems and recommends solutions. Assists in the provision of on-job-training. Professionally process and resolve asset request cases that support proper accounting for site inventory Maintain site inventory with zero discrepancy through adherence of asset management procedures Inbound and outbound fulfillment that enables achievement of business deliverables Ensure that any asset defects, damages, discrepancies or deviations are escalated to management for timely support and resolution Able to work in shift rotations that may include day, evening, overnight and/or during weekends, holiday Able to work in various IBM Cloud locations in Chennai Required education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. We require physical server hardware experience (Assembling of Servers like Motherboards, RAM, Hard disk, Raid Controllers, network cards etc). OS exp is a plus, emphasis on physical server hardware exposure Responsible for scheduling and performing hardware maintenances for IBM Cloud customers that involve upgrades, downgrades, support requests, etc. Physical hardware upgrades/downgrades referring to Server Hardware like RAM, Hard drives, Processors, Network cards etc.. Troubleshoot and resolve problems with basic physical network cable/device connections at server/switch/stack for network devices in the Data center physically. Person must worked in the physical Data center with 100% onsite experience. (NO REMOTE SUPPORT) 24/7 Operations with 100% onsite support (No Remote or On call support). No specific shifts, Rotating shift schedule Responsible for responding to UIP related events around physical infrastructure. Coordinating with internal departments to resolve outage events around faulty links, optics, or failed Networking devices. Physical Infra servers knowledge along with basic understanding of network devices (Like network phyiscal cabling and Optics and inter Connectivities etc) to extend onsite support for the remote Network teams and Network ISPs personel. Outage events are performed under the supervision and guidance of Site Management. Preferred technical and professional experience May be directed to perform other duties consistent with training and skill levels required for this position. Understand site capacity utilization and provide assistance with Management on capacity planning.
Posted 3 days ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS
Posted 3 days ago
0.0 - 5.0 years
3 - 4 Lacs
Prayagraj, Lucknow, Jaipur
Work from Office
Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 15 Days accommodation Interview mode - Virtual Himanshu- 9521247651
Posted 3 days ago
3.0 - 8.0 years
5 Lacs
Nagpur
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing application performance, while maintaining a focus on delivering high-quality solutions that align with business objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA and SAP NetWeaver.- Strong understanding of system performance tuning and optimization.- Experience in managing user access and security settings within SAP environments.- Familiarity with backup and recovery processes for SAP systems. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your primary responsibilities include: Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required education Bachelor's Degree Required technical and professional expertise 5+ years of experience. Hands-on Object-oriented programming (especially Java, but C++, C# experience also beneficial) Technical knowledge of UNIX/Linux and Windows preferred webMethods product knowledge a plus! Analytical thinking and problem-solving skills Excellent attitude contributing to the overall high morale of the team Excellent interpersonal and written communications skills Preferred technical and professional experience Experience in a customer service or support role preferred Knowledge of some of the following technologiesElasticSearch, Oracle and SQL Server Knowledge of Cloud technologies, Containerization, Kubernetes Experience with utilities like packet sniffers, analyzing, stack traces and core dumps, IDEs
Posted 3 days ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure
Posted 3 days ago
3.0 - 8.0 years
5 Lacs
Coimbatore
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : Microsoft Windows Server AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain technical documentation for software systems.- Implement software patches and upgrades to enhance system performance.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure IaaS.- Good To Have Skills: Experience with Microsoft Windows Server Administration.- Strong understanding of cloud computing principles and Microsoft Azure services.- Knowledge of virtualization technologies and networking concepts.- Experience in troubleshooting and resolving software-related issues.- Ability to work effectively in a fast-paced and dynamic environment. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Azure IaaS.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
Mumbai
Work from Office
The CyberArk Operation Support Team Lead is a pivotal role responsible for overseeing and managing the day-to-day operations of the CyberArk environment. This position involves leading a team of support professionals, ensuring the availability, performance, and security of CyberArk solutions, and collaborating with cross-functional teams to deliver efficient privileged access management. Key Responsibilities * Team LeadershipSupervise and mentor a team of CyberArk support professionals, fostering collaboration and skill development. * Operational ManagementOversee the operational aspects of CyberArk solutions, ensuring 24/7 availability, scalability, and optimal performance. * Incident ManagementLead the resolution of CyberArk-related incidents and problems, coordinating with technical teams and stakeholders to ensure timely and effective solutions. * Security EnhancementCollaborate with the security team to implement and enhance security controls, policies, and procedures for privileged access management. * Performance MonitoringMonitor system performance, conduct regular health checks, and proactively identify and address potential performance bottlenecks. * Patch and Upgrade ManagementPlan and execute system upgrades, patches, and enhancements, ensuring minimal disruption to ongoing operations. * DocumentationMaintain thorough documentation of configurations, processes, and procedures related to CyberArk operations. * Vendor ManagementCoordinate with CyberArk vendors for support, troubleshooting, and escalations to ensure timely issue resolution. * Continuous ImprovementDrive continuous improvement initiatives to enhance the effectiveness and efficiency of CyberArk operations. * ReportingGenerate regular reports on system performance, incident management, and operational metrics for management review. * Willing to work in 24/7 operations and project support activities Required education Bachelor's Degree Preferred education Associate's Degree/College Diploma Required technical and professional expertise Proven experience in CyberArk operations and support, with a minimum of 4+years of hands-on experience. * Professional certifications such as CyberArk Certified Trustee (CCT) or Certified Delivery Engineer (CDE). Strong knowledge of privileged access management concepts and CyberArk technologies. Experience in organizations control, monitor, and secure privileged access across their IT infrastructure. Good Exposure in endpoint Analytics capabilities to identify unusual or suspicious activities related to privileged access. Preferred technical and professional experience * Leadership skills with the ability to guide and mentor a team effectively. * Problem-solving aptitude with a proactive approach to resolving technical challenges. * Strong communication skills for effective collaboration with cross-functional teams. * Detail-oriented mindset with a commitment to maintaining high standards. * Adaptability to changing requirements and a willingness to stay updated on emerging technologies
Posted 3 days ago
10.0 - 14.0 years
12 - 16 Lacs
Navi Mumbai
Work from Office
The Role: We are looking for a highly experienced and proactive Site Support Manager to lead our on-site project activities and provide expert support to our clients in India. This role requires a strong understanding of industrial vibration analysis, combined with exposure to fibre optic sensing technologies. You will be instrumental in ensuring successful project execution, providing technical guidance, and fostering strong relationships with clients. Key Responsibilities: Project Coordination & Management: Coordinate and manage all on-site aspects of DAS system installations, commissioning, and support, working closely with both client teams and internal engineering/project teams. Technical Support & Troubleshooting: Provide expert technical support to clients on the operation, maintenance, and troubleshooting of our fibre optic DAS systems. Vibration Analysis & Correlation: Apply a strong understanding of traditional vibration analysis principles to validate and correlate data from our DAS systems with real-world asset conditions. On-site Data Acquisition: Oversee and, when necessary, perform on-site data acquisition and preliminary analysis to diagnose discrepancies and ensure system performance. Fibre Optic System Exposure: Utilize existing knowledge or rapidly acquire expertise in fibre optic sensing principles as they relate to our DAS technology. Client Relationship Management: Build and maintain strong relationships with clients, acting as a primary point of contact for technical inquiries and on-site operational matters. Reporting & Documentation: Prepare clear, concise, and detailed technical reports on site activities, system performance, identified issues, and resolutions. Safety Compliance: Strictly comply with all site-specific HSE (Health, Safety & Environment) regulations and company safety protocols. Collaboration: Collaborate effectively with our global engineering team, software developers, and local project teams. Required Qualifications & Experience: Bachelor's Degree (B.E./B.Tech) or Diploma in Mechanical Engineering, Physics, or a closely related technical discipline. Minimum of 10+ years of proven, significant hands-on field experience in industrial environments in India (e.g., Mining, Thermal Power Plants, Cement, Steel, Ports, Manufacturing). Strong theoretical foundation and practical application knowledge of vibration analysis principles, including FFT interpretation, time waveform analysis, and diagnosing faults in rotating machinery and associated structures. Exposure to fibre optic sensing technologies or a strong aptitude to quickly learn and understand advanced sensing systems. Demonstrable experience in project coordination and managing on-site activities with clients and internal teams. Excellent analytical, logical reasoning, and problem-solving skills, with a methodical approach to troubleshooting. Proficiency in preparing detailed technical reports and effectively communicating complex findings. Excellent command of English (both written and verbal). Must be willing and physically able to travel extensively across India and work effectively in demanding industrial site conditions. Desirable Qualifications: Certified Vibration Analyst (like ISO 18436-2 Category II or higher). Experience with Linux System. Exposure to C. Experience with reliability engineering practices or formal Root Cause Analysis (RCA) methodologies.
Posted 3 days ago
3.0 - 5.0 years
4 - 6 Lacs
Hyderabad, Ahmedabad
Work from Office
Design and build front-end applications using Blazor and .NetCore Complete low level design to create functionality in order to meet requirements. Contribute to technical discussions around the fulfilment of requirements. Collaborate with engineers, product owners and users to identify any technical problems and provide solutions Support timely delivery of technical solutions Participate in team initiatives
Posted 3 days ago
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India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.
Here are 5 major cities in India that are actively hiring for technical support roles:
The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.
In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:
In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:
Here are 25 interview questions that you may encounter when applying for technical support roles:
As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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