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2.0 - 7.0 years
16 - 17 Lacs
Chennai
Work from Office
Support Engineer in DEP leads their Supporting engineering team in identifying opportunities to innovate based on tickets that the team receives. They mentor and coach junior support engineers. They assist their manager in maintaining the productivity levels of their team through automation and refinement of processes Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Java, python, or shell scripts, and AWS technologies Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of support for one or more payment products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with dev team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Experience in cloud computing, preferably in AWS Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON
Posted 3 days ago
2.0 - 7.0 years
15 - 20 Lacs
Mumbai, Azamgarh, Hyderabad
Work from Office
Applications will be shortlisted based on the specified criteria mentioned in the Job Description. Shortlisted candidates will appear for a written assignment (if required). Group Discussions may be part of the interview process for certain positions. The process could also include presentation of the assignment. Shortlisted candidates will be invited to attend one or more rounds of panel interview/s.
Posted 3 days ago
6.0 - 8.0 years
8 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
As an HRIS Technical Talent Management Analyst, you will play the role of the subject matter expert and operating resource supporting our Global DN Oracle HCM Cloud Talent Management functionalities and all the integrations/functionalities that support the Talent Management group. In this role you will aid in the project planning, requirements gathering/documentation, hands-on configuration (where possible), testing, implementation, process improvement, enhancements management, technical support/troubleshooting, and other tasks that lead to a more effective and efficient organization. You are an experienced Human Resources professional with strong acumen for technology, who can closely partner with Human Resources professionals at all levels of the company to understand, advice and deliver high quality solutions and outcomes for the business leveraging DN s Talent Management Technologies. Required Qualifications Self-directed, to work in a team environment with minimal supervision. Strong analytical, decision-making, and communication skills. Ample experience gathering requirements and documentation, with ability to create test scenarios and manage user testing activities. Some experience with project management. Ample experience supporting and enabling new cloud functionality/modules. Hands-on configuration experience is a plus. Ample Oracle Cloud HCM Talent Management functionality experience including modules: Goals, Performance Reviews, Performance Improvement Plans, Mid-Year Check ins, Anytime Feedback, Talent Profile, Career Development (Development Plans, Career Planning), and Security Roles. Experience with Oracle Cloud HCM Dynamic Skills, Succession Planning (Talent Pools, Talent Reviews, Talent Ratings), Journeys, Learning, Oracle Me, Growth. Ample understanding of Talent Management processes. Experience with Recruiting and Onboarding technologies is a plus. Identify, resolve and document processing errors in Talent Management, and other 3rd party Talent Management solutions. Global experience and eager to partner with stakeholders at all levels across the globe. Demonstrate the ability to accurately analyze information and make sound decisions regarding technology-related projects, including scope, and implementation. Offer ideas and opinions without fear of criticism or professional risk. Resilient, flexible, and innovative. Proactive risk assessment and creative mitigation mindset. BA/BS degree with a minimum of 6-8 years HRIS experience/ IT Experience, data management and/or systems administration. Able to work in a remote setting. Good business English skills (Written and spoken). Conduct requirements gathering and documentation, create/update test scripts, perform end to end testing development and support implementation/execution for system enhancements and reports. Provides support for multiple lines of business / regions / product sets, work with functional leaders, HR application Managers, IT and project teams to create and manage Talent Management solutions. Partners with users to support/ manage/ troubleshoot Oracle HCM Talent Management functionalities including (Goals, Performance Reviews, Performance Improvement Plans, Mid-Year Check ins, Anytime Feedback, Talent Profile, Career Development (Development Plans, Career Planning), Dynamic Skills, Succession Planning (Talent Pools, Talent Reviews, Talent Ratings), Journeys, Learning, Growth, Security Roles), Journeys, Reporting and Analytics, HR Help Desk / Knowledge Management and other 3rd party system-related issues and provide support/coordination of monthly/quarterly system updates with the Functional Expert/Business Leads/Subject Matter Experts for each of the impacted applications. Partners with users and IT professionals for needs assessment, process improvements, recommended solutions and implementation of applications. Maintains and communicates HR Technology design standards, including visual interface specifications, and standards and practices to drive Talent Management Innovation Participates in the development and implementation of programs to improve documentation between HR Technology and the overall HR function. Collaborates with HR, IT and other stakeholders on development of data integrity testing, measurement and issue resolution strategy. Maintains current with emerging technologies, HR / business data management requirements and evolving regulatory considerations Collaborates with stakeholders to determine functionality training development and delivery. Works closely with HR client group(s) to define, analyze and document business processes, systems. Maintains and communicates HR Technology and proactively collaborate with teams to ensure Talent Management updates are organized, well understood, and professionally delivered. Participates in the development and implementation of programs to improve documentation between HR Technology and act as an escalation point for user issues that the HR Help Desk (Oracle Cloud HCM - HR1S) and/or IT Service Desk (SMAX) cannot handle.
Posted 3 days ago
2.0 - 7.0 years
7 - 11 Lacs
Chennai
Work from Office
The Technical Support Engineer s primary responsibility is to provide remote technical guidance to customers. This position directly involves troubleshooting hardware, software, and/or firmware to identify problems which prevent the customer s data acquisition system (DAS) from functioning properly. The successful applicant will work collaboratively with local and remote team members, as well as interact on a regular basis with other company resources, experts and management located in various parts of the world. We are a global team providing top notch support to all customers on a 7 x 24 basis. Key Responsibilties Customer Support & Issue Management Serve as the first point of contact for incoming support requests via phone, and ticketing systems. Triage, prioritize, and categorize issues based on severity, customer impact, and SLAs. Collect and document detailed issue information including symptoms, error messages, logs, and prior troubleshooting steps. Communicate regularly with customers on ticket progress, updates, and resolution status. Ensure timely escalation of critical issues to appropriate internal teams (Tier 2/3, Engineering, Product, SCADA Delivery). Own the issue lifecycle from intake to resolution coordinating internal collaboration as needed. Technical Troubleshooting & Diagnostics Troubleshoot software, hardware, and network-related issues across SCADA/EMS systems and cloud infrastructure. Identify and resolve data flow interruptions from remote SCADA sites into our SaaS platform. Execute diagnostic tests, apply configuration changes, and provide actionable solutions for known issues. Collaborate cross-functionally on complex problems involving firmware, network communications, field devices, and cloud integrations. Coordinate RMAs for hardware failures, ensuring compliance with warranty and repair policies. Documentation & Knowledge Sharing Maintain accurate and up-to-date support tickets, including all troubleshooting actions, findings, and final resolutions. Contribute to internal knowledge base articles, including FAQs, configuration guides, and repeat issue solutions. Provide feedback to engineering and product teams to improve product reliability, supportability, and usability. Team Participation & Availability Participate in a rotating on-call schedule to support customers outside of standard business hours. Collaborate with team members in regular standups, case reviews, and training sessions. Qualifications Required We believe you enjoy working in a purpose-driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox: Bachelor s degree or equivalent in electrical engineering, Renewable Energy, Computer Science, or a related technical field. Proven experience (2+ years) in SCADA delivery, technical support, or a similar customer-facing role, particularly with SCADA systems in the renewable energy industry. Strong understanding of SCADA systems, network protocols, data acquisition, and remote monitoring technologies. Familiarity with renewable energy sources, including solar, wind, and energy storage systems, is highly desirable. Excellent problem-solving skills and the ability to think critically under pressure. Strong communication skills, both verbal and written, with the ability to convey technical concepts to non-technical users. Ability to work effectively in a fast-paced environment and manage multiple support requests simultaneously. Experience with ticketing systems and customer relationship management (CRM) tools is a plus. Flexibility and a strong customer service mindset. Familiarity with photovoltaic system construction and terminology Exhibits a positive and professional attitude Possesses a high level of organizational skills and the ability to multi-task Experience in Linux system is a plus
Posted 3 days ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Manager, Health Cloud Engineer The Opportunity Based in Hyderabad - INDIA, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview As a Salesforce Health Cloud engineer you need to involve in designing and developing solutions on the Salesforce Health Cloud platform. This role required to work under the guidance of senior managers and delivery squad leads to customize and integrate Salesforce applications. The role involves learning and applying best practices in coding, testing, and deployment. You need to collaborate with team members to troubleshoot issues and ensure smooth project execution. This position is ideal for those looking to grow their skills in Salesforce eco-system. What will you do in this role: Development: Support the design and development of Salesforce solutions under the guidance of senior managers. Customization: Help customize Salesforce objects, fields, page layouts, and workflows to meet business requirements. Integration: Actively involve for integrating Salesforce with other systems and third-party application. Testing: Participate in testing and debugging to ensure the quality and functionality of Salesforce solutions. Documentation: Create and maintain technical documentation, including design specifications and user guides. Technical Support: Provide technical support and troubleshooting for Salesforce issues. Learning and Development: Continuously learn and apply new Salesforce features and best practices. Collaboration: Work closely with cross-functional teams, including developers, product managers, and business analysts. Code Reviews: Participate in code reviews to ensure adherence to coding standards and best practices. User Training: Assist in training end-users on Salesforce Health Cloud functionalities. What should you have Bachelor s degree in computer science / information systems or equivalent technical field from a recognized University or Institute. 6+ years of total IT experience, with at least 2-3 years in Salesforce development. Basic understanding of Salesforce platform, including objects, fields, and workflows. Familiarity with Apex and Visualforce is preferred. Hands-on experience with LWC and JavaScript. Understanding of Salesforce Object Model, Profiles, Permission Sets, and Record Types. Basic knowledge of API integration concepts (REST/SOAP). Familiar with basic Salesforce configuration tasks, including custom objects, fields, validation rules, and flows. Familiarity with Salesforce deployment tools (Change Sets, ANT, or basic knowledge of Git/CI-CD tools). Able to write unit test cases and contribute to maintaining code quality and best practices. Provide basic support for bug fixing, performance tuning, and deployment activities. Strong communication and teamwork skills.
Posted 3 days ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Manager Salesforce Experience Cloud The Opportunity Based in Hyderabad - INDIA, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview : As a Salesforce Experience Cloud Engineer you need to involve in designing and developing solutions on the Salesforce Experience Cloud platform. This role required to work under the guidance of senior managers and delivery squad leads to customize and integrate Salesforce applications. The role involves learning and applying best practices in coding, testing, and deployment. You need to collaborate with team members to troubleshoot issues and ensure smooth project execution. This position is ideal for those looking to grow their skills in Salesforce eco-system. What will you do in this role: Assist in Development: Support the design and development of Salesforce Experience Cloud solutions under the guidance of senior managers. Customization: Help customize Experience Cloud templates, components, and page layouts to meet business requirements and enhance user experience. Integration: Support the integration of Experience Cloud with other Salesforce products and external systems using APIs and middleware. Testing: Participate in testing and debugging to ensure the quality and functionality of Salesforce solutions. Documentation: Create and maintain technical documentation, including design specifications and user guides. Technical Support: Provide technical support and troubleshooting for Salesforce Experience Cloud issues. Learning and Development: Continuously learn and apply new Salesforce features and best practices. Collaboration: Work closely with cross-functional teams, including developers, product managers, and business analysts. Code Reviews: Participate in code reviews to ensure adherence to coding standards and best practices. User Training: Assist in training end-users on Salesforce Experience Cloud functionalities. What should you have: Bachelor s degree in computer science / information systems or equivalent technical field from a recognized University or Institute. 3+ years of total IT experience, with at least 2-3 years in Salesforce development. Basic understanding of Salesforce Experience Cloud, including site creation, user management, and community features. Familiarity with Lightning components and Apex is preferred. Hands-on experience with LWC and JavaScript. Understanding of Salesforce Object Model, Profiles, Permission Sets, and Record Types. Basic knowledge of API integration concepts (REST/SOAP). Familiarity with HTML, CSS, and Salesforce Lightning Design System (SLDS) is a plus. Strong communication and teamwork skills. Exposure to Health Cloud and Experience Cloud . Who we are What we look for #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing Preferred Skills: Job Posting End Date: 08/14/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Posted 3 days ago
2.0 - 6.0 years
15 - 17 Lacs
Gurugram
Work from Office
& Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities Develop and customize ecommerce websites using Magento or Shopify. Create, update, and customize themes, templates, and modules. Integrate thirdparty extensions, APIs, and tools. Develop custom modules and integrations to meet specific business needs. Optimize website performance, scalability, and security. Implement performance optimization techniques (e.g., caching, indexing). Ensure smooth and reliable ecommerce experiences for users. Collaborate with designers, project managers, and other developers. Understand project requirements and timelines. Provide technical support and troubleshoot issues. Mandatory skill sets Proficiency in PHP (for Magento) or Liquid (for Shopify). Familiarity with RESTful APIs, GraphQL, and web services. Knowledge of UI/UX principles for ecommerce. Ability to troubleshoot and resolve technical issues. Stay uptodate with the latest trends and best practices in ecommerce development. Contribute to code reviews and maintain code quality standards. Contribute to the development of ecommerce strategy. Preferred skill sets Relevant Certifications but not a mandate. Years of experience required 26 years . Education qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular fulltime mode with no extension of course duration due to backlogs Education Degrees/Field of Study required Bachelor of Engineering, Master of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Magento Go Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No
Posted 3 days ago
5.0 - 7.0 years
17 - 19 Lacs
Ahmedabad
Work from Office
FS XSector Specialism Risk Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In identity and access management at PwC, you will focus on confirming secure and efficient access to systems and data for employees and/or clients. Your work will involve the design and implementation of strategies to protect sensitive information and manage user identities. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary As a Senior Associate in Identity & Access Management, you will play a critical role in the design, implementation, and management of IAM solutions for our clients. This is a handson technical role, requiring deep expertise in IAM technologies and the ability to work closely with clients to address their security challenges. Responsibilities Key Responsibilities Assist in the design and implementation of IAM solutions tailored to client needs, focusing on identity governance, authentication, authorization, and access control. Configure and deploy IAM technologies, such as Saviynt, Okta, Microsoft Entra, 1Kosmos or similar platforms, ensuring seamless integration with existing systems. Conduct technical assessments and audits of clients IAM environments to identify vulnerabilities and areas for improvement. Collaborate with client teams to troubleshoot and resolve IAMrelated issues, providing technical support and guidance. Develop and maintain documentation for IAM processes, configurations, and best practices. Implement rolebased access controls and identity lifecycle management processes to enhance security and compliance. Support the development and execution of IAM strategies and roadmaps in alignment with business and regulatory requirements. Stay uptodate with the latest IAM trends, tools, and technologies to provide clients with innovative solutions. Contribute to the creation of technical reports and presentations for clients, articulating IAM concepts and solutions clearly. Work closely with crossfunctional teams within the firm to deliver comprehensive cybersecurity solutions. Bachelor s degree in Information Technology, Computer Science, Cybersecurity, or a related field. Relevant certifications (e.g., CISSP, CISM, or similar) are a plus. 57 years of experience in IAM, with handson experience in implementing and managing IAM technologies. Strong technical expertise in IAM platforms such as Saviynt, Okta, Microsoft Entra, 1Kosmos or other similar technologies. Proficient in identity lifecycle management, authentication protocols (e.g., SAML, OAuth, OpenID), and directory services. Strong analytical and problemsolving skills, with attention to detail and a commitment to delivering highquality work. Excellent communication skills, with the ability to work collaboratively with clients and team members. Selfmotivated and capable of working independently in a fastpaced consulting environment. Willingness to travel as required to meet client needs. Mandatory skill sets Strong technical expertise in IAM platforms such as Saviynt, Okta, Microsoft Entra, 1Kosmos or other similar technologies. Preferred skill sets Identity Access Management Years of experience required 5+ Education qualification BE Btech MBA MCA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred Required Skills IAM Tools Accepting Feedback, Accepting Feedback, Access Control Models, Access Control System, Access Management, Active Listening, Analytical Thinking, Authorization Compliance, Authorization Management Systems, Azure Active Directory, Cloud Identity and Access Management (IAM), Communication, Creativity, CyberArk Management, Cybersecurity, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Federated Identity Management, ForgeRock Identity Platform, Identity and Access Management (IAM), IdentityBased Encryption, Identity Federation, Identity Governance Framework (IGF) {+ 23 more} No
Posted 3 days ago
0.0 - 1.0 years
4 - 5 Lacs
Noida
Work from Office
UG/ Grad can apply 6-11 months-28k 12-17 months- 31k 18 +- 36k Unlimited Incentives Upto 60k Both Side Cab Facility Contact- Yashika- 9821338393 "
Posted 3 days ago
2.0 - 7.0 years
2 - 4 Lacs
Kolkata
Work from Office
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the 1 PM to 10 PM shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process
Posted 3 days ago
2.0 - 7.0 years
3 - 5 Lacs
Pune
Work from Office
Job Role We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity Key Responsibilities Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Skills: voice process,basic computer skills,excellent communication skills,typing skills,communication skills,customer service,bpo,communication,international voice process
Posted 3 days ago
3.0 - 8.0 years
3 - 5 Lacs
Gandhidham
Work from Office
Installs, maintains and repairs mechanical and electronic equipment and systems Identifying and monitoring production machine parameters Ensuring production processes run smoothly and efficiently Identifying machine faults and production rate errors
Posted 3 days ago
0.0 - 3.0 years
1 - 3 Lacs
Thrissur
Work from Office
Role Overview: The Technician will be responsible for ensuring the smooth operation of rides and equipment in entertainment centers by performing maintenance, troubleshooting, and repair tasks. The role supports the customer experience by minimizing downtime and ensuring all equipment meets safety and operational standards. Roles and Responsibilities Perform electrical maintenance, troubleshooting, and repair of equipment to ensure optimal performance. Conduct routine checks on electrical systems and identify potential issues before they become major problems. Collaborate with team members to resolve complex technical issues related to electrical engineering. Develop and implement effective solutions for improving efficiency and reducing downtime in production processes. Ensure compliance with safety protocols and regulations during all aspects of work. Desired Candidate Profile 0-3 years of experience in an industrial setting or similar environment. Diploma/ITI degree in relevant field (e.g., Electrical, Electronics). Strong understanding of electrical principles, including electricity generation/distribution/usage/maintenance/troubleshooting. Proficiency in using tools/equipment such as multimeters/oscilloscopes/welding machines etc. Preferred Industry Amusement Parks Entertainment Centers Mechanical/Electrical Maintenance in Service Industries
Posted 3 days ago
2.0 - 5.0 years
1 - 2 Lacs
Ghaziabad
Work from Office
• Candidate should be Diploma / ITI in Mechanical Engineering with at least 2-4 years’ experience in construction equipment’s / crane manufacturing industry. • customer support for slew cranes must have good knowledge of slew cranes.
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
Noida
Remote
Role & responsibilities This is a full-time hybrid role for a Support Executive (Technical) based in Noida with flexibility for remote work. The Support Executive will be responsible for providing technical and customer support and troubleshooting for clients. The Support Executive will work with customers to ensure satisfaction while resolving technical issues through problem-solving and analysis. Excellent written and verbal communication skills a MUST for this role Willing to work in US shifts (Night Shift) Preferred candidate profile Strong Analytical and Troubleshooting skills Excellent written and verbal communication skills a MUST for this role Must have his/her own PC/Laptop & Connectivity Ability to multitask and prioritize workload Bachelor's degree in Computer Science i.e. B.Sc.(CS) /B.Tech (IT/CSE/ECE)/ BCA or MCA mandatory Please walk in for the interviews on Tuesday, 17th and Wednesday, 18th June 2025 between 10:00 am to 1:00 pm at below mentioned venue: iVistec Partners India Pvt. Ltd. (Porteck India Infoservices Pvt. Ltd.) A - 43, Ground Floor Sector - 63, NOIDA
Posted 3 days ago
0.0 - 1.0 years
4 - 4 Lacs
Noida
Work from Office
UG / Grad can apply 6-11 months-28k 12-17 months- 31k 18 +- 36k Incentive Upto 60k Both Side Cab Facility Contact- Abhay- 7678331542
Posted 3 days ago
4.0 - 9.0 years
9 - 19 Lacs
Chennai
Hybrid
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. Youll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What Youll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 5-7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes.
Posted 3 days ago
2.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Profile: Customer Support Executive | Location: Gurgaon | Experience: 2-5 years | Budget: upto 40k | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Experience : 2-5 years Salary : upto 40,000/month Working : 6 days Shift timing : 9:30 am - 6:30 pm Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problem. As a Technical Support Specialist at your primary responsibility will be to assist customers in resolving technical issues related to our products. You will act as the first point of contact for customers seeking technical support, providing timely and effective solutions. Responsibilities: Respond promptly to customer inquiries via phone, email, or chat, addressing technical issues and providing solutions. Understand customer requirements and provide appropriate technical assistance. Collaborate with team members to achieve better results and share knowledge. Gather feedback from customers and share with internal teams to improve products and services. Assist in onboarding clients through video calls, ensuring they understand how to use the automation tools effectively. Maintain accurate records of customer interactions and technical issues. Stay updated with product knowledge to provide accurate information to customers. Requirements: Minimum of 1 year of experience in customer service or technical support. Proficiency in Google Sheets and Excel. Strong written and verbal communication skills. Ability to troubleshoot technical issues and provide clear instructions to customers. Experience with email communication and ticketing systems. Willingness to work in shifts, including weekends and holidays, as required. Interested candidates can apply or share their updated CVs at essveeconsultant12@gmail.com Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( LinkedIn ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Mayank 9990735099 ( WhatsApp or Call )
Posted 3 days ago
10.0 - 20.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Role: Delivery Leader Operations (Technical Support ) Location: Hyderabad (5 Days WFO | General Shift) Project: Indian Geography | For a leading OEM- Origin Equipment Manufacturer Key Requirements: Contact Center experience B2C Voice Process exposure Domestic Tech Support background Strong device & application support (laptops, printers, MS Office, etc.) Multi-level troubleshooting experience Managing 300+ FTEs (currently around 200+) Strong client-facing experience PROFILE & EXPERIENCE 12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operations. Experience of working with Technical clients (domain / industry / customer) with expertise in Technical Support will be preferred Candidate to have some prior experience in managing tech businesses. Proven track record in leading and motivating large teams, with the ability to attract and nurture talent. Demonstrated success in exceeding performance metrics and contractual obligations. Experience in building relationships within a matrix-driven organization Strong client-facing communication and negotiation skills Analytical acumen to streamline complex processes. MBA/ PG Degree would be an advantage.
Posted 3 days ago
3.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
Greetings! I would like to share with you an excellent opportunity with one of our client which is the India's leading company that provides IT consulting and support services within the manufacturing and process industry. Now has entered into a long term contract with an US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. Role: IT Help Desk Support (Work From Office) Salary Range: 3.00 Lacs p.a. 7.00 Lacs p.a. bracket Experience Required: 35 years Shift: Candidate should be comfortable working a straight 12-hour shift Notice Period (Preference will be given to candidates with a 30-day notice period) Description of the role: We are seeking an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and maintenance of network infrastructure components. Collaborate with other IT team members to escalate and resolve complex issues. Track and document all user interactions and resolutions in the helpdesk ticketing system. Provide training and guidance to users on basic software and hardware usage. Stay up-to-date with the latest technology trends and IT best practices. Key Requirements: Proven work experience as an IT Helpdesk Support or similar role. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with hardware components, network protocols, and troubleshooting techniques. Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Attention to detail and strong problem-solving skills. A degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Location: Marol MIDC, Andheri (East), Mumbai Hours of operation: Rotational shifts 12hrs (5.30 AM- 5.30 PM in summer and 6.30 am - 6.30 PM in winter) 4 days, with 3 weekly offs. Preferable from Mumbai / Navi Mumbai / Thane District Salary Range: INR 3.00 Lacs 7.00 Lacs p.a. About Company: The company was established in August 2017 and provides IT consulting and support services within the manufacturing and process industry. Company has entered into a long term contract with an US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Please send your updated CV at hr.blueseahrm@gmail.com . Kindly mention your following details for processing of CV. 1) Present CTC p.a. - 2) Expected CTC p.a. - 3) Notice Period (Not more than 30 days) 4) Total work experience in years: 5) Total experience Specially in IT Support : 6) Current Job Location: 7) Your Current Stay Location: Regards, Anushka Phadtare HR Executive Blue Sea HR Management Services Office: 9152380668 Email: hr.blueseahrm@gmail.com
Posted 3 days ago
12.0 - 15.0 years
14 - 17 Lacs
Gurugram
Work from Office
Role Headline In the role of Portfolio consulting Professional , you shall possess detailed technical knowledge on medium voltage Products and systems, demonstrate proactive approach for generation new leads and business opportunities, creating & presenting customized value propositions for an impactful technical pitch. Additionally keeping constant drive for pushing IoT & digitalization solutions together with MV electrification. You will be decisive technical expert in your function for performing following roles & responsibilities. Responsibilities of the Role Adequate knowledge on medium voltage IEC standards, Power system networks, fault levels, Primary and Secondary Medium voltage Air and Gas insulated switchgears, Compact substations, Ring main units & general protection features. Mapping upcoming projects & investments in various segments during early stages of project conception via proactive customer engagements. Effective promotion & prescription actions in areas of medium voltage systems (AIS/GIS/RMU/CSS) across Power utilities (Public / Private), Industries & Infra segments. Persistently promoting IoT/ Digitalization solutions & its benefits e.g. sustainable electrification architecture Conduct Presentations / workshops/ factory visits to customers for generating project leads. Homologation of MV products / Systems as per customer approval processes , taking lead in factory approvals Constant engagement with technical consultants & PMCs through persuasive, collaborative and consultative selling approach Supporting front end Regional Sales teams by driving prescription actions, Homologations & technical support for MV Systems and IoT/ Digitalization Gather market knowledge on competitor products & suitably strategize with their strengths & weakness. Special focus for mapping Govt. policies, various investments, capacity building and driving business development activities. Conduct periodic review meetings together with vertical market managers for Data center, O&G, Cement verticals to ensure seamless collaboration & identify new projects well in advance. Participation in Industry Events / Fairs / Customer days to promote the portfolio. Candidate shall possess Candidate with Bachelor or Master’s Degree (full time) in Electrical Engineering from reputed institute with good academic background Having 12-15 years of relevant experience in role of Pre-sales, Business development, prescription function, technical sales support, tendering activities on medium voltage switchgears & solutions. Basic know-how on IoT/ digitalization solutions for condition monitoring in MV switchgears. Well versed in preparing value proposition based presentations for an effective technical pitch Flexible for frequent business trips across regions & country based on the requested tasks and business needs & activities. Demonstrable record of developing and maintaining customer relationships Should be Self-starter, goal driven with a strong desire for business development & consultative selling approach. Fast learning ability as key competence, good verbal and written communication skills, Collaborative approach, growth mindset WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.
Posted 3 days ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Hello talented techie! We’re looking for dedicated individuals with the skills and vision to build a better tomorrow. Join our R&D team, develop your skills on the job and work. We know that the only way a business thrive is if our people are growing. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you We are looking for Senior Customer Support Engineer You’ll make a difference by Being responsible for reproducing, fixing Customer Problem Statements on SIMATIC DCS systems (PCS 7 & PCS neo) Handling issues and support on SIMATIC DCS systems (PCS 7 & PCS neo) Setting up the test environments in Lab for different types of Customer Problem Statements, which involves configuration of the products under test. In Addition, being responsible for usage of diagnostic tools and related applications for solving, writing bug reports and verifying them after fixes. Interacting with Business Partners and Customers for technical clarifications. Conducting training sessions for our products as needed and preparing technical content for trainings, Online Workshops, Virtual Class-room trainings. You’d describe yourself as Being a Graduate BE - Electrical, Electronics & Communications or Instrumentation Engineering with 3 to 6 years of total experience in Industrial Automation. Professional who has worked on PCS7 & PCS neo, Redundant PLCs / Failsafe configurations, SCADA HMI (in-depth knowledge) An individual who has hands on working exp on continuous and sequential control logics, field devices. Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at: www.siemens.com/careers
Posted 3 days ago
1.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Client Support Specialist Who we are. Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and s ustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do * Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishing troubleshootin g procedures to meet daily support requirements. What you need Candidates must be able to work the following rotating shifts/Other shifts as assigned Weekday Shifts 7 AM to 3:30 PM IST 1 PM to 9:30 PM IST Weekend Shifts 6AM to 2:30PM IST 2PM to 10:30PM IST 10PM to 6:30AM IST Bachelor's degree or 1+ years of client service experience. Basic understanding of the internet and web browsers such as Chrome, Safari, Internet Explorer and Firefox. Experience with MS Office suite of products such as MS Excel, MS Word, and MS PowerPoint. Displays high energy and passion. Demonstrates a strong work ethic and personal integrity. Demonstrates a client first mentality and willingness to go above and beyond to exceed customer expectations. Works well in a team environment and interacts well with all levels of the organization. Proven track record to develop and maintain strong client relationships. Takes initiative for self-developme nt and exhibits persistence in learning new processes. Demonstrates excellent written, oral and listening communication skills. Demonstrates the ability to think analytically to identify issues as well as solutions to problems. Able to complete all assigned duties with limited supervision and understands when to properly raise cross-departme ntally or to management Ability to quickly learn, adapt to new information and understand company concepts in a timely manner. What makes you stand out Detail OrientedCapable of carrying out a given task with all details necessary to get the task done well. EnthusiasticShows intense and eager enjoyment and interest Standout ColleagueWorks well as a member of a group Thought ProvokingCapable of making others think deeply on a subject. Detail OrientedCapable of carrying out a given task with all details necessary to get the task done well. EnthusiasticShows intense and eager enjoyment and interest Standout ColleagueWorks well as a member of a group Thought ProvokingCapable of making others think deeply on a subject. The Brightly Culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live. Together We Are Brightly Equal Opportunity Employer/Prote cted Veterans/Indiv iduals with Disabilities
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
Aurangabad
Work from Office
Looking for challenging role If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world’s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress Your New Role – Sales support Professional We don’t need superheroes, just super minds. Our Sales support professional is the single point contact to the customers for the factory. They determine and implement the client requirements. They lead “from inception to execution!” by converting thoughts into actual products, through their expertise, domain knowledge and coordination with the factory teams. Join our team and we will give you the latest knowledge on GIS technology and plenty of opportunity to groom yourself as a Project manager and, help you become a domain expert in GIS Project execution for both domestic and export projects Responsibilities In this exciting role you will be responsible to take handover of GIS Project, as Project manager and manage the execution of the project, to complete the engineering, manufacturing and delivery of the Gas Insulated substation Project. The role requires active involvement understanding of GIS Single Line Diagrams, Plan and Section views for GIS Project. Single point coordination with customer, for all Project related aspects in the factory, including attending technical meetings at customer end. You’ll continuously coordinate and communicate with internal factory functional teams of Engineering, Purchase, Manufacturing, dispatch and Installation testing Commissioning. You’ll ensure meeting the desired revenue targets for the year to achieve yearly growth in business Individuals are empowered to take ownership and responsibility of the project and the customer to achieve the goals of profitability, time and quality, including export projects, and working closely on projects with Siemens AG, Germany. Use your skills to move the world forward Required Knowledge/Skills, Education, and Experience You are an Electrical or Electronics Engineer (B. E / B.Tech) with 2 - 8 years of experience Project execution / Project Management /Tendering /Engineering for AIS/ GIS Substations You're analytical, team player and a go getter with ability to communicate and correlate concepts/problems/ requirements to provide solutions based upon the domain. You've knowledge of High Voltage GIS products, customer specifications/ contracts for Powergrid, State utilities, Oil & Gas, Industry consultants etc, export projects You've hands on experience in software-based ERP tool SAP, MS office (Excel/ Word/ Power Point, MS Projects / Primavera You’ve phenomenal interpersonal skills. You’ve a valid passport and open for job specific travels. Make your mark in our exciting world at Siemens The job location is Aurangabad, but you need to travel where this journey takes you What We Offer: This role is based in Aurangabad . You’ll also get opportunities to travel to other locations across India and beyond. In return, you’ll get the chance to work with teams impacting cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future in over 200 countries. We’re dedicated to equality and diversity, making employment decisions based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.
Posted 3 days ago
9.0 - 14.0 years
4 - 6 Lacs
Rajasthan
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description In the role of Blade Repair Engg-O&M, you will be mainly responsible for field damage assessment, repair, finishing, and inspection of wind turbine blades of different OEMs and WTG models at various wind farm locations of ReNew as per the requirement. Key deliverables will be: Blade repair planning and execution in the field, coordinate for critical issues related to Asset reliability. Technical support for major breakdowns due to blade & corrective/preventive measures to the site's implementation & promoting innovative ideas for quality improvement. To plan and execute the Preventive Maintenance, Breakdowns & retrofitting operations of the blade at the site. To develop a strong technical knowledge bank for blade-related issues across the ReNew's Asset under Maintenance (AUM). Key Responsibilities: Blade Damage Evaluation and Repair Planning: Plan, schedule, and provide on-site support for the evaluation of blade damage and the determination of repair methods. Schedule, authenticate, and execute the blade preventive repair plan with the field. Ensure adequacy checks on resources (tools, tackles, maintenance & safety equipment) before scheduling maintenance, repairs, or retrofitting operations. Design Changes and Retrofit Execution: Ensure all design changes/retrofits are executed at operational sites in a timely manner. Support operations with tooling, up-tower repair, maintenance, and inspection by external third-party vendors if required. SOP Review and Implementation: Review Standard Operating Procedures (SOPs) of the activities, provide feedback, and ensure effective implementation in the field. Safety & Quality Compliance: Ensure adherence to ReNew’s standards of safety and quality work practices. Perform adequacy checks on resources like tools, tackles, maintenance, and safety equipment before scheduling operations. Inspection and Anomaly Tracking: Inspect and track anomalies related to the Blade and prepare Management Information System (MIS) reports periodically. Documentation and Record Keeping: Document, record, and update all data related to Blade activities, ensuring a comprehensive database. Timely update Blade Repair activities' service orders, materials issued, etc., in the SAP system. Qualification & Experience: Minimum 6 to 12 years of experience in wind turbine Blade Repairs & associated planning. Diploma / ITI in Mechanical Engineering with experience in planning and Execution. A Strong Mechanical and Electrical background is preferred Moderate computer skills Safety conscious, Autonomy, and a sense of initiative Ability to adapt quickly to a dynamic environment Team player & High level of integrity Strong organizational skills Competencies (B) Technological Orientation (B) Vendor Management (B) Customer management / Client Support Management (C2) Go Getter (B) Project Management (C2) Knowledge Seeker (C2) Problem Solver (B) Sectoral Expertise (C2) Alliance Builder (B) Problem Resolution (B) Process Planning & Mapping (C2) Excellence Expert
Posted 3 days ago
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India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.
Here are 5 major cities in India that are actively hiring for technical support roles:
The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.
In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:
In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:
Here are 25 interview questions that you may encounter when applying for technical support roles:
As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!
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