39437 Technical Support Jobs - Page 23

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Devika: 9821182651 HUDA : 9628373766 Riya: 9628373761 SOMYA- 9628373767 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developers, and end users to gather requirements, explain issues and provide resoluti...

Preferred Certifications: Salesforce Marketing cloud Email Specialist Salesforce Marketing cloud Consultant Salesforce Marketing cloud Administrator Salesforce Marketing Cloud Developer Salesforce Marketing Account Engagement Specialist Key Roles and Responsibilities: At least 5+ years of experience in designing and developing custom solutions in the Salesforce marketing space Leading a POD of marketing Cloud Developers and deliver as per the project timelines and expectations with high qualityRequirements Gathering, Technical Documentation, System Configurations, User Training, Data Analysis & Business process implantation/improvement Provide solutions and ideas on how the Salesforce module...

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily:o Exchange Onlineo SharePoint Onlineo Microsoft Teamso Security & Compliance Assist Tier...

We are looking for a skilled Technical Consultant L2 with 8-10 years of experience to join our team. The ideal candidate should have expertise in PickBasic. Roles and Responsibility Collaborate with cross-functional teams to design and implement technical solutions. Provide technical support and guidance to junior team members. Develop and maintain technical documentation and reports. Participate in code reviews and ensure high-quality code standards. Troubleshoot and resolve complex technical issues efficiently. Stay updated with industry trends and emerging technologies. Job Requirements Strong knowledge of PickBasic and its applications. Excellent problem-solving skills and attention to d...

We are looking for a skilled Technical Consultant L2 with 8-10 years of experience in SAP BTP Integration Suite. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP BTP Integration Suite solutions. Develop and maintain technical documentation for SAP BTP Integration Suite projects. Provide technical support and training to end-users on SAP BTP Integration Suite applications. Analyze business requirements and develop solutions using SAP BTP Integration Suite. Work closely with stakeholders to identify and prioritize...

P1,C3,STS Primary : AI Gateway & GitHub Copilot Secondary : -Python scripting and REST APIs offshore Technical Support Analyst AI Gateway & GitHub Copilot Description We are hiring two to three offshore Technical Support Analysts to assist with daily operations of our enterprise AI Gateway and GitHub Copilot tooling. These analysts will support internal developers by addressing access issues, providing technical triage, and maintaining updated documentation. Responsibilities: Monitor tickets and Teams channels; Resolve access and configuration issues; Review use cases; Track provisioning; Maintain documentation; Coordinate with onshore lead. Required Qualifications: 2+ years in support/help ...

Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledge Understand...

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call kim@7829423175 call anjum@7795311458 call indu@7848820046 aditi@7795311459 call shaina@7848820047 Call Pooja @9886112704

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 35k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Send Your Resume Now WhatsApp/Call HR Vishal - 8882318458

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 50k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Vishal - 8882318458

Role Overview: As an Embedded Systems Engineer Faculty at CADD Centre Training Services, your primary role will be to teach and mentor students in embedded systems engineering concepts. You will conduct hands-on labs, assist learners in developing problem-solving and technical skills, and design curriculum content. Your responsibilities will include preparing training materials, evaluating student performances, providing technical support, and aiding in troubleshooting and resolving technical challenges. Key Responsibilities: - Teach and mentor students in embedded systems engineering concepts - Conduct hands-on labs to enhance practical learning - Help learners develop problem-solving and t...

As a Tech Support professional at RoyalPOS, your role will involve providing assistance to customers in resolving technical issues and ensuring the optimal functionality of the RoyalPOS platform. Your day-to-day responsibilities will include: - Troubleshooting software and hardware issues - Managing customer support inquiries - Ensuring high levels of customer satisfaction - Identifying opportunities to enhance the user experience You will collaborate with cross-functional teams to provide effective solutions and maintain smooth operations in a dynamic, onsite environment. Qualifications required for this role include: - Strong Technical Support and Troubleshooting skills - Freshers can appl...

As the G1 Head of Technical Support at Ginesys One, you will play a crucial role in ensuring an exceptional post-go-live technical experience for all products within the suite. Your responsibilities will include overseeing L3 support operations, managing customer escalations, driving cross-team resolutions, and establishing processes for visibility, accountability, and continuous improvement. This leadership position will require collaboration with various teams such as engineering, QA, DevOps, customer support, and product teams to track, resolve, and learn from every issue with a customer-first mindset within SLAs. **Key Responsibilities:** - **Incident & Ticket Management** - Own end-to-e...

As a Manager IT (ERP) at our company, your role will involve applying your knowledge of different business functions and policies to assist ERP system end-users. You will be responsible for creating and updating ERP system policies, procedures, and business rules. Additionally, you will facilitate training sessions, participate in user group meetings, and act as a liaison between application end-users and technical support. Your duties will include providing instruction, assistance, and support services to ERP system end-users, notifying ERP vendor technical support of system issues, and testing new system functionality in test databases. Key Responsibilities: - Apply knowledge of different ...

Job description Role & responsibilities Handle inbound and/or outbound calls from international customers with professionalism and clarity. Possess a minimum of 1 year of experience in an international BPO voice process , demonstrating effective communication skills and the ability to handle diverse customer interactions. Provide accurate information about products, services, policies, or processes. Resolve customer queries, complaints, or issues promptly and effectively. Maintain a positive attitude and ensure high-quality customer service. Follow company guidelines, scripts, and compliance standards during calls. Document customer interactions and update records accurately in the system. E...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining ) SALARY STRUCTURE : Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and dis...

Role Overview: As a Computer Hardware & Networking professional at our company in Kota, your main responsibility will be to diagnose and repair hardware issues, provide technical support, and troubleshoot network or system problems. You will also be in charge of installing, configuring, and maintaining computer hardware systems to ensure optimal network performance. Key Responsibilities: - Diagnose and repair hardware issues - Provide technical support to resolve system and hardware-related problems - Troubleshoot network or system challenges - Install, configure, and maintain computer hardware systems Qualifications Required: - Proficiency in Computer Hardware and Hardware maintenance - Exp...

As the Information Technology Manager at Today Media Solution, Jigyasa TV Channel in Chandigarh, India, your role will involve overseeing the organization's IT infrastructure, managing IT projects, ensuring network security, and providing technical support to staff. You will be responsible for maintaining hardware and software systems, troubleshooting technical issues, and implementing new IT solutions to enhance operations. Collaboration with other departments to understand their IT requirements and ensuring the seamless functioning of IT services will be essential. Key Responsibilities: - Oversee the organization's IT infrastructure and manage IT projects - Ensure network security and prov...

As an experienced Cable Technician, your primary responsibility will be to install and configure cable systems, which include internet, TV, and phone services. You will be required to meticulously inspect and test the installed systems to ensure they are functioning correctly. In addition to this, you will need to route and secure cables through walls, floors, and ceilings as per the project requirements. - Interpret blueprints, schematics, and work orders - Utilize testing equipment to troubleshoot and diagnose signal or connectivity issues - Repair or replace faulty wiring, connectors, or equipment - Maintain accurate service records and complete installation reports - Adhere to safety pro...

As a Desktop Engineer at Navsari, you will be responsible for installing, maintaining, and repairing desktop computers, peripherals, and software. Your key responsibilities include: - Installing, maintaining, and repairing desktop computers and peripherals - Troubleshooting hardware and software issues - Providing technical support to end-users - Ensuring optimal workstation performance - Managing software installations and updates - Conducting regular system maintenance - Collaborating with other IT team members for system improvements To succeed in this role, you should have experience in desktop computer maintenance, troubleshooting skills, technical support abilities, and proficiency in ...

As a Customer Success Manager at Pure Storage, you will play a crucial role in driving customer satisfaction, building trusted advisor relationships, and personalizing the customer's Pure Storage / Portworx experience. Your responsibilities will include on-boarding, support, services, adoption, training, advocacy, and retention activities with a focus on outcomes such as renewals, up-sell, cross-sell, reference-ability, and customer satisfaction. Key Responsibilities: - Develop a deep understanding of customers" business priorities, operational objectives, and data center environment - Own and drive strategic, operational, risk, and growth management reviews related to hardware/service deliv...

Role & responsibilities Installation & Commissioning Technical Support Preventive & Corrective Maintenance Calibration & Testing Service Reporting Preferred candidate profile The ideal candidate will have hands-on experience with TAS and be capable of delivering high-quality work independently Hands-on experience with PLC systems

VOICE CUSTOMER SERVICE PROCESS Thane Location 24*7 rotational shifts 5 days working, 2 rotational week-offs Rounds of interview- HR round - Amcat - Floor ops CTC - 28k in hand (on basis of profile) Required Candidate profile Job summary-Customer service related to technical troubleshooting of HP systems Eligibility criteria- HSC/Graduate with minimum 6 months customer service experience or above

As a Customer Success Operations Manager at GobbleCube, your role will involve partnering with Customer Success Managers to ensure seamless request fulfilment for customers. You will be the primary point of contact for gathering detailed customer requests and translating them into actionable project requirements for internal teams. Your responsibilities will include coordinating with Product, Tech, and Analytics teams to deliver custom requests within agreed SLAs, designing AI-powered automation workflows, creating knowledge base articles, and representing the voice of the customer internally to drive product enhancements and service improvements. **Key Responsibilities:** - Partner with ass...