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1.0 - 5.0 years
0 - 0 Lacs
ahmedabad, gujarat
On-site
Cin7 is a fast-growing global software company dedicated to providing solutions for modern product sellers. The company assists sellers in effectively managing their inventory at scale and enables them to sell products across multiple sales channels worldwide. As Cin7 expands rapidly with the goal of becoming the leading Inventory Management Software brand globally, we are seeking a motivated and driven individual to join our team. In the role of Customer Support Specialist at Cin7, you will play a crucial part in delivering unparalleled support to our high-profile customers. Your primary responsibility will be to empower customers to streamline their businesses for enhanced efficiency and success. By interacting with customers through our leading-class customer portal powered by Salesforce, you will efficiently identify and address technical issues, collaborate with the team to diagnose hardware and software faults, and conduct detailed investigations into customer challenges with the Cin7 platform. Your role will also involve communicating customer feedback to our global product managers to optimize product performance and enhance the overall client experience. Building customer loyalty and trust through the demonstration of superior technical knowledge and efficient issue resolution will be key aspects of your responsibilities. You will log customer queries, monitor their progress, and provide timely updates to customers on ticket statuses. Additionally, you will offer valuable advice and guidance to ensure clients derive maximum benefits from Cin7 products. To excel in this position, you should ideally possess at least 1 year of experience in a customer support role, preferably in a software company. Experience in retail, warehouse, supply chain, wholesale, or inventory software is preferred. Superior interpersonal and customer support skills, along with professional verbal and written communication abilities, are essential. You should also demonstrate strong analytical and critical thinking skills and have experience supporting customers through various contact channels such as chat, email, and phone. The ability and willingness to work on rotating roster-based shifts, including weekends, is required for this role. A relevant technical qualification and/or relevant work experience will be advantageous. Working at Cin7 offers numerous benefits, including the opportunity to be part of a fast-growing business undergoing significant expansion, work on globally-used products, and develop new skills while advancing your career. The company provides a hybrid work environment, Work From Anywhere flexibility, a paid day off on your birthday, and a Global Cin7 Day dedicated to focusing on personal well-being. Additionally, there are recruitment referral bonuses available, and Cin7 is recognized as a Great Place to Work. If you are passionate about working with a fast-growing tech company and contributing to one of the most exciting software verticals today, Cin7 is the place for you. Join us in our mission to make great products accessible to everyone, streamline operations for product sellers, and help businesses thrive in a competitive digital world.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Technical Support Specialist at our organization, you will play a crucial role in assisting team members with resolving various technical issues, ensuring the smooth operation of our systems. Your problem-solving skills and dedication to supporting others will be essential in this position. Your responsibilities will include helping team members in troubleshooting tech issues such as Wi-Fi connectivity, login errors, printer malfunctions, and more. Additionally, you will be tasked with setting up computers, printers, and other devices for employees, as well as installing and updating software like Windows, Office, antivirus programs, and more. You will provide support for tools such as Google Workspace, email, VPN, and file sharing systems, while also managing user accounts, resetting passwords, and addressing basic network problems like Wi-Fi connectivity issues and IP conflicts. Furthermore, you will assist in video call setups, VoIP configurations, and maintain records of issue resolution and IT asset tracking. Ensuring that systems are up to date and secure, handling data backups, and managing IT supplies will also be part of your responsibilities. Occasional travel to branches and emergency travel may be required as per the job demands. To excel in this role, you should possess excellent communication skills, patience with individuals who may not be tech-savvy, a proactive learning attitude, attention to detail, and the ability to multitask effectively. A basic understanding of IT security and best practices will be beneficial. Joining our team will offer you a supportive work environment, opportunities for career growth in the IT field, and a full-time position with a day shift schedule. You will be expected to work Monday to Friday with weekend availability, and the role requires in-person presence at the designated work location.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You are invited to join Phykon as a Sr. Technical Support Specialist for the US Voice Process. With 3 to 5+ years of experience, you will be based in Technopark, Trivandrum, and will work in various shifts, including 24/7 rotational shifts. As a Sr. Technical Support Specialist, your primary responsibility will be to offer top-notch technical customer support through phone, email, and chat. You are expected to maintain high levels of quality, productivity, and customer satisfaction. Timely issue escalation, coordination with supervisors, meeting targets, logging customer issues in CRM, promoting sales, and ensuring an excellent customer experience are key aspects of your role. To excel in this position, you must have prior experience in international call centers or BPOs, dealing with voice-based technical processes for B2B customers. A neutral English accent, exceptional verbal and written communication skills in English are essential requirements. Additionally, experience in ISP and flexibility to work in any shift within a 24/7/365 environment are advantageous. Candidates from South India are preferred. By joining Phykon, you will become part of a dedicated team committed to delivering high-quality technical and customer support. If you are ready for a rewarding career journey, apply now to seize this opportunity with us.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
Abodetek is a pioneering smart home automation company dedicated to revolutionizing the way people interact with their homes. Our mission is to integrate cutting-edge technology into everyday living spaces, enhancing comfort, security, and efficiency. We offer a comprehensive range of smart home automation products like smart switches, smart curtains, smart locks, smart blinds, and sensors, along with professional installation services. Our commitment to quality, reliability, and ongoing after-sales support ensures our customers get the most out of their smart home systems. This is a full-time on-site role for a Technical Sales Specialist located in New Delhi. The Technical Sales Specialist will be responsible for driving sales of smart home automation products, providing technical support to customers, delivering product demonstrations, and ensuring customer satisfaction. Daily tasks include prospecting, qualifying leads, providing technical expertise during sales pitches, and handling customer inquiries and technical issues. The ideal candidate for this role should possess Technical Sales and Sales skills, strong Communication and Customer Service skills, Technical Support experience, and the ability to understand and explain technical products. Excellent problem-solving and interpersonal skills are essential, as well as the ability to work independently and as part of a team. Experience in the smart home automation industry is a plus. A Bachelor's degree in Engineering, Business, or a related field is required for this position.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The Desktop Support Specialist position is a full-time on-site role located in Mumbai. As a Desktop Support Specialist, you will be responsible for providing technical support for desktop computers and printers. Your main tasks will include troubleshooting issues, performing day-to-day desktop support activities, and ensuring the smooth operation of IT systems. Your responsibilities will also include the installation, configuration, and maintenance of hardware and software. You must possess knowledge and experience in supporting desktop computers, including installation and troubleshooting. Additionally, you should have skills in technical support and desktop support for end users, proficiency in printer support and maintenance, and strong troubleshooting abilities for various hardware and software issues. Excellent communication and customer service skills are essential for this role, as you will be interacting with users to resolve technical issues promptly. You should be able to work independently as well as collaboratively within a team environment. The ability to prioritize tasks and manage time effectively is crucial in this position. Relevant technical certifications such as CompTIA A+ or Microsoft Certified Professional would be a plus. Experience in an educational or training institution is also considered advantageous for this role. If you meet these qualifications and are looking for a challenging opportunity in desktop support, we encourage you to apply for the Desktop Support Specialist position.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an applicant to this position, you will have the opportunity to choose your preferred working location from the options of Hyderabad, Telangana, India; Bengaluru, Karnataka, India. Minimum qualifications: - Possess a Bachelor's degree or equivalent practical experience. - Have at least 5 years of experience in a technical project management or a customer-facing role. - Demonstrate experience in digital marketing and executing go-to-market strategies. - Exhibit proficiency in managing multi-stakeholder engagements. Preferred qualifications: - Showcase expertise in technical support and troubleshooting, emphasizing a customer-first mindset and solution ownership, coupled with skills in business analysis, dashboard development, and data-driven insights. - Possess experience in consulting or business development, with the ability to identify and prioritize business opportunities. - Have knowledge of advertising solutions and the media landscape, encompassing both online and offline platforms. - Familiarity with Google Ads and the ability to focus on solving business challenges. - Capable of managing cross-functional and cross-regional partnerships. - Demonstrate the ability to influence executive leadership through effective communication and problem-solving skills. About the job: gTech Ads is responsible for providing support, media, and technical services to customers of all sizes across the complete Ad products stack. The team assists customers in maximizing the benefits of Ad and Publisher products, offering support and guidance when required. Services range from improving self-help options and in-product support to setting up accounts, implementing ad campaigns, and delivering media solutions tailored to customers" business and marketing needs. gTech Ads also provides complex technical and measurement solutions along with consultative support for large customers, offering both customized and scalable solutions worldwide. The team collaborates with Sales, Product, and Engineering teams within Google to develop innovative solutions, tools, and services that enhance product quality and client experience. Focused on ensuring customers achieve the best return on investment with Google, gTech Ads remains a trusted partner to its clients. Responsibilities: - Prepare frontline teams for launches and migrations for Measurement Platforms and Effectiveness, working closely with gTech Customer Support by facilitating activities such as training, SOP creation, and hotspot issue analysis. - Drive the activation of Measurement foundations products like Tagging, EC, and first-party Audiences, and develop a strategy for gTech Ads services to support regional goals. - Assist in prioritizing and defining goals and metrics, analyzing current gaps in performance. - Develop and maintain servicing plans for advertisers, continuously improving service strategies through an integrated MoS to adapt to changes in products and metrics. - Influence technical solutions to align with product priorities.,
Posted 1 week ago
0.0 years
2 - 3 Lacs
Bangalore, Karnataka, IN
On-site
About the job: Key responsibilities: 1. Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. 2. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business. Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 2,83,000 - 3,06,000 /year Experience: 0 year(s) Deadline: 2025-08-30 23:59:59 Other perks: 5 days a week, Cab/Transportation facility, Health Insurance Skills required: Technical Analysis and Technical Support Other Requirements: Desired Skills and Abilities: Excellent Communication Skills Basic Telephone Etiquettes MS Office Basic System Navigation Skills Customer Focus and Being Attentive Troubleshooting Good reasoning and analytical skills Active listening skills Ability to comprehend customer requirements well. Good understanding of ISP. About Company: Established in 2024, Axi Workforce is a dynamic recruitment process outsourcing (RPO) firm dedicated to delivering exceptional manpower solutions to global and domestic clients. We specialize in connecting top talent with leading organizations across various sectors, including IT, KPO, manufacturing, BPO, and retail (inbound, outbound, and back-office operations).
Posted 1 week ago
1.0 years
2 - 3 Lacs
Mohali, Punjab, IN
On-site
About the job: Key Responsibilities: 1. Address and resolve client issues related to Windows OS, MS Office, routers, and network devices. 2. Ensure minimal downtime for users and promote advanced support subscriptions. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: ₹ 2,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Technical Support, English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Networking knowledge, router/extender support experience, good English skills. About Company: Codecraft IT Solutions is a branding, web design, and SEO agency dedicated to elevating brands with unique identities and visually stunning websites. Our services include crafting distinctive brand images, designing user-friendly and aesthetically appealing websites, implementing SEO-focused marketing strategies to boost online visibility and search rankings, and leveraging WordPress expertise for custom designs and ongoing support. As a strategic partner, we blend creativity with strategy to enhance your digital footprint and drive long-term success.
Posted 1 week ago
1.0 years
2 - 3 Lacs
Mohali, Punjab, IN
Remote
About the job: Key Responsibilities: 1. Deliver remote tech support using screen-sharing tools to assist with hardware/software issues. 2. Support includes printer setups, email configurations, and data recovery assistance. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: ₹ 2,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Technical Support, English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Comfort with remote desktop tools, fluent English, and night shifts. About Company: Codecraft IT Solutions is a branding, web design, and SEO agency dedicated to elevating brands with unique identities and visually stunning websites. Our services include crafting distinctive brand images, designing user-friendly and aesthetically appealing websites, implementing SEO-focused marketing strategies to boost online visibility and search rankings, and leveraging WordPress expertise for custom designs and ongoing support. As a strategic partner, we blend creativity with strategy to enhance your digital footprint and drive long-term success.
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
The position available is a full-time on-site role for a Laptop Technician based in Hyderabad. As a Laptop Technician, you will be tasked with providing technical support, troubleshooting hardware and software issues, and replacing parts as necessary. The ideal candidate for this role should have a minimum qualification of Intermediate and possess 0-2 years of experience in a similar field. This role requires the individual to work in the field, providing support and services directly to clients. The salary for this position is attractive and will be based on the candidate's level of experience and expertise. If you are interested in this opportunity, please send your resume to sadiq@unaxiosolutions.com.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The role is responsible for network operations and maintenance. This operational role may require appropriate guidance and advice to ensure the delivery of quality outcomes. Responsibilities include maintaining, administering, upgrading, and troubleshooting network tools and equipment. Assisting with installations for new and existing customer and internal projects, including terminations, testing, and labeling of transmission mediums and hardware installations. Ensuring SLAs are achieved and working proactively to maintain them. Conducting vulnerability assessments for networks, servers, applications, and operating systems. Performing network security audits and scanning regularly. Compiling and tracking vulnerabilities over time for metrics purposes. Timely upgrading of all tools used and related documents like SOPs. Desired skill sets include demonstrating problem-solving skills, prior experience in providing technical support in fast-paced, high availability, 24X7 environments, and knowledge of network and operating systems.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining the support team as a Programmatic Support Engineer in the Product Support department at Zeta Global. In this role, you will be responsible for providing technical assistance to Zeta clients and internal business functions. Your primary focus will be on addressing customer inquiries regarding the features and capabilities of our Zeta Application products. This customer-facing position requires exceptional prioritization, responsiveness, and customer service skills, coupled with excellent verbal communication abilities. Your key responsibilities will include developing customer-facing documentation for specific product features, ensuring the effective execution of end-to-end display campaigns, and becoming a subject matter expert on Programmatic topics such as platform functionality, campaign best practices, pixel implementation, and creative troubleshooting. Additionally, you will provide technical support for Programmatic platforms, campaign performance, and external DSP tools, as well as triaging support tickets with detailed issue summaries and urgency assessments. To excel in this role, you should have a minimum of 3 years of experience in a 24/7 technical support environment, possess strong problem-solving and debugging skills, and demonstrate excellent interpersonal and communication capabilities. Flexibility in working outside of core business hours at short notice is essential. Moreover, deep knowledge of the programmatic ecosystem, DSPs, programmatic advertising, real-time bidding, ad operations, and analytical proficiency are crucial for success in this position. From a technical standpoint, proficiency in MySQL/Oracle databases, Linux operating systems, and web technologies & networking basics is required. Moreover, hands-on experience with DSPs like DoubleClick Bid Manager, The Trade Desk, and AppNexus will be advantageous, with familiarity in Zeta DSP considered a plus. Certification in programmatic platforms, such as Google Marketing Platform or The Trade Desk, is desirable. Zeta Global is a data-powered marketing technology company that leverages Artificial Intelligence to unlock consumer intent, personalize experiences, and drive business growth for clients. The Zeta Marketing Platform powers end-to-end marketing programs across digital channels like Email, Display, Social, Search, and Mobile, ensuring scalable, repeatable, and sustainable results for leading brands globally. If you are passionate about the ad tech industry and enjoy providing top-notch technical support to clients while staying updated on the latest programmatic trends, we encourage you to apply for this exciting opportunity at Zeta Global.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
As a Sales Manager for the Mechanical Line (Design & Scaffolding) based in Delhi- Netaji Subhash Place Pitampura, you will play a key role in driving business growth and fostering client relationships in the industrial, construction, and infrastructure sectors. Your primary responsibility will be to identify new business opportunities, deliver technical solutions, and provide exceptional service to clients. Your key responsibilities will include sales & business development, technical support & solution selling, client relationship management, market analysis & strategy, as well as coordination & reporting. You will be expected to generate revenue through client acquisition, prepare technical proposals, leverage your knowledge of scaffolding systems for tailored solutions, maintain client relationships, analyze market trends, and collaborate with cross-functional teams for project delivery. To excel in this role, you should hold a Bachelor's Degree/Diploma in Mechanical Engineering or a related field, have at least 5 years of experience in technical sales, possess a strong understanding of scaffolding design standards, and be proficient in AutoCAD or design tools. Excellent communication, negotiation, and interpersonal skills are essential, along with a proven track record of meeting sales targets in a competitive environment. Additionally, you should be willing to travel to client locations as required to support business operations effectively.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
You will be working as a Sales and Service Engineer in the Physiotherapy & Rehabilitation field. This is a full-time hybrid role based in Delhi, India, with the possibility of some work from home. Your responsibilities will include providing field sales and service to clients, troubleshooting technical issues, offering technical support, and conducting maintenance and repairs on equipment. Your daily tasks will involve visiting customer sites, identifying and resolving technical problems, and ensuring that the equipment functions correctly to meet client requirements. To excel in this role, you should have experience in troubleshooting and sales & field service in the Physiotherapy field or a related area. Proficiency in technical support, maintenance & repair, installation, and demo is essential. Strong communication skills are a must, along with the ability to work independently and collaboratively as part of a team. You should be willing to travel to client sites within Delhi. Having a Bachelor's degree in Engineering, Electronics, or a related field would be advantageous. Previous experience in the medical or rehabilitation equipment industry would also be a valuable asset for this position.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As a Technical Sales Manager at Markitin Solutions, a leading Digital Marketing and Advertising Company based in Kochi, your primary responsibility will be to manage technical sales activities and maintain client accounts. With a strong focus on client satisfaction, you will play a crucial role in providing technical support to clients, driving sales initiatives, and ensuring exceptional customer service. Your daily tasks will include conducting sales meetings, preparing sales proposals, and collaborating with the technical team to address client needs. Your skills in Technical Sales and Sales, along with experience in Account Management and Customer Service, will be key in achieving sales targets and building strong client relationships. To excel in this role, you must possess strong communication and interpersonal skills, as well as technical support capabilities. Any experience in the digital marketing industry will be considered a plus. A Bachelor's degree in Business, Marketing, or a related field is required to be considered for this full-time, on-site position located in Kochi. Join our team of well-experienced professionals in SEO, SMM, and Advertising, and be a part of our mission to deliver top-notch digital marketing solutions to a diverse client base.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Senior Database Developer at Kobie's India Tech Hub, you will have the opportunity to be one of the first hires in an exciting new venture. Kobie, a leading player in the loyalty industry, is expanding its global footprint by establishing a Tech Hub in India. This initiative aims to create deep connections with customers through personalized, data-driven loyalty experiences, further enhancing enterprise value through loyalty. Your role will involve designing scalable, data-driven solutions for high-impact loyalty platforms, leveraging your expertise in PL/pgSQL, efficient SQL queries, performance tuning, and ETL workflows. You will work with Oracle and/or PostgreSQL databases, handling complex data structures to support data integration, transformation, and analytics. As a key member of the team, you will be responsible for developing and maintaining database solutions that facilitate client onboarding, reward processing, data quality assurance, and operational performance. Collaboration with cross-functional teams such as developers, QA specialists, analysts, and DBAs will be essential to optimize data pipelines and queries, ensuring they meet the evolving needs of clients and marketing platforms. Your impact will be significant as you contribute to import and extract processes, data migration efforts, troubleshooting data quality and performance issues, tuning queries for optimal performance, supporting data integration from various sources, and providing technical assistance to stakeholders. Your ability to work both independently and collaboratively, manage priorities effectively, and communicate with technical and non-technical team members will be crucial for success. To excel in this role, you should have 5-7+ years of experience in SQL query design and maintenance, proficiency in Oracle and/or PostgreSQL, expertise in performance tuning, ETL development, data security, and a track record of working in team environments. Bonus skills include experience with data mapping tools, modern cloud platforms like Snowflake, job scheduling automation, version control systems, and supporting Java-based development teams. At Kobie, known for its award-winning culture and innovative loyalty solutions, you will be part of a collaborative and growth-focused environment. As a trusted partner to global brands, Kobie focuses on building lasting emotional connections with consumers through strategy-led technology solutions. The launch of the India Tech Hub presents an exciting opportunity to be part of a culture that values diversity, equity, inclusion, and giving back to the community. Joining Kobie means access to competitive benefits, comprehensive health coverage, well-being perks, flexible time off, and opportunities for career growth. The integration of new teammates in India with U.S. teams, exposure to global projects, and the future establishment of a physical office in Bengaluru emphasize Kobie's commitment to collaboration and connection. This is your chance to be part of something significant and shape the future of the Kobie India Tech Hub. Apply now and contribute to delivering innovative customer experiences for renowned brands while working alongside industry leaders in the loyalty space.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
udaipur, rajasthan
On-site
The ideal candidate will partner with Account Executives to find, contact, and follow-up with prospective clients. Once they discover the client's needs, they will discuss our product's technological capabilities and business value with the client. The ideal candidate should be able to clearly articulate highly technical concepts to all prospective clients. Responsibilities - Clearly articulate technical capabilities and give technical demonstrations - Partner with the sales team to generate leads - Find and maintain prospective clients - Provide general technical support to clients Qualifications - Ability to discuss highly technical concepts with prospective leads - Willingness to travel - Strong verbal, written, and interpersonal skills,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
madurai, tamil nadu
On-site
You will be joining our team as a dedicated and skilled Field Service Engineer. Your main responsibility will involve providing exceptional service and support for our HVAC/R systems to ensure optimal performance and customer satisfaction. To excel in this role, you should have a strong technical background, excellent problem-solving abilities, and a commitment to delivering high-quality service in the field. Your duties will include installing, maintaining, and repairing HVAC systems and components, utilizing diagnostic tools like an Ohmmeter for effective troubleshooting, providing technical support and guidance to customers, collaborating with the sales team to enhance customer understanding of product capabilities, conducting routine inspections and preventative maintenance, and documenting service activities accurately while maintaining a safe working environment. To qualify for this role, you should have proven experience as an Industrial Mechanic or similar role in the HVAC industry, a strong understanding of HVAC/R systems and related technologies, excellent customer service skills, familiarity with technical sales processes, the ability to analyze complex problems and develop effective solutions quickly, knowledge of hydraulics, the capacity to work independently and as part of a team in various environments, and a valid driver's license for travel to client locations. Join our team as a Field Service Engineer and leverage your expertise to significantly impact our operations and customer satisfaction. This is a full-time position with health insurance benefits included. The work location is in-person.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining COGENT TECH SOLUTIONS, an Industrial Engineering company that specializes in providing IoT, Machine Learning, and Engineering Services to various industries including Automotive, Machinery, Renewables, and Process Industries. As a trusted partner for globally recognized brands such as Weidmuller, O Ring, Eaton MTL, OBO Bettermann, and Nidec ControlTechnique Drives, we pride ourselves on delivering customized solutions and cutting-edge technology to our clients. In this full-time, on-site role based in Chennai, you will take on the position of an Internal Sales Executive. Your primary responsibilities will revolve around managing and supporting sales activities, offering technical sales support, and nurturing customer relationships. Your daily tasks will involve promptly addressing customer inquiries, creating and delivering technical presentations, compiling sales reports, and working closely with the technical support team to cater to client requirements. Collaboration with external sales teams and a focus on ensuring customer satisfaction through exceptional service will be key aspects of this role. To excel in this role, you should possess Technical Sales and Sales Engineering skills, along with strong Technical Support capabilities. Excellent communication skills are essential, and any prior experience in Industrial Engineering or related fields would be advantageous. A Bachelor's degree in Engineering, Business, or a related field is required. The ability to work both independently and collaboratively as part of a team is crucial, as is a proven track record of meeting or exceeding sales targets. If you are looking to leverage your technical sales expertise, communication prowess, and customer-centric approach in a dynamic and innovative environment, this role at COGENT TECH SOLUTIONS could be the perfect fit for you. Join us in our commitment to delivering top-notch solutions and services to our valued clients.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
As a Technical Support Specialist, you will be responsible for providing onsite and remote assistance for desktops, laptops, and peripheral devices. Your duties will involve troubleshooting hardware and software issues, as well as resolving technical problems efficiently. Additionally, you will be tasked with the installation, configuration, and maintenance of systems, including Windows environments. In terms of system maintenance, you will play a crucial role in installing and updating operating systems, software, and security patches. Regular system upgrades and ensuring workstation security will be part of your routine tasks. Managing and maintaining antivirus and endpoint security solutions will also fall under your responsibilities. Hardware and software management will be another key aspect of your role. This will include setting up and configuring new workstations, laptops, and printers, as well as handling hardware repairs, replacements, and upgrades. Maintaining an inventory of IT assets and tracking hardware/software licenses will be essential to ensure organizational compliance. You will also be involved in network support activities, assisting in the maintenance of LAN, WAN, and Wi-Fi connectivity. Supporting VPN and remote access solutions, as well as collaborating with network administrators to troubleshoot network issues, will be part of your responsibilities. Documentation and reporting are integral parts of this role. You will be required to maintain technical documentation, create user guides, and conduct training sessions for employees on IT policies and best practices. Generating regular reports on technical support activities and asset management will also be expected. This position offers job types such as full-time, part-time, and permanent, with expected working hours ranging from 46 to 55 per week. The work schedule includes day shift, fixed shift, morning shift, night shift, and rotational shift options, with workdays scheduled from Monday to Friday. The work location is in person, providing hands-on technical support to ensure seamless operations within the organization.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The Salesforce Customer Support Specialist plays a crucial role in bridging the gap between the company's Salesforce usage and its business operations. You will be responsible for providing exceptional support to internal teams and clients by resolving Salesforce-related inquiries and issues promptly and efficiently. This role requires a combination of technical Salesforce expertise and excellent customer service skills. Working closely with Salesforce administrators and developers, you will troubleshoot, educate users, and provide strategic solutions to enhance user experience and productivity within the Salesforce platform. Your responsibilities will include responding promptly to customer queries via email and phone, analyzing and troubleshooting technical issues, documenting and escalating unresolved issues, collaborating with team members to improve system performance, and maintaining detailed logs of user interactions. You will also educate clients on Salesforce functionalities, develop user training materials, monitor system updates, and proactively identify opportunities to enhance customer service processes. To qualify for this role, you should have a Bachelor's degree in Information Technology, Business, or related field, along with two or more years of experience in a Salesforce environment. Proficiency in Salesforce configuration, strong problem-solving skills, and excellent verbal and written communication skills are essential. The ability to handle stressful situations, prior experience in training users, and a Salesforce Certification, such as Salesforce Administrator, would be advantageous. Join our team as a Salesforce Customer Support Specialist and be part of a company that values professional growth and innovation in the Recruitment & Staffing sector. If you are ready to contribute your skills and expertise to enhance user experience and support strategies, apply now for this full-time position based in Maharashtra, India. About The Company: Searching, interviewing, and hiring professionals are all part of the professional life. The TALENTMATE Portal aims to simplify and streamline these processes by providing a platform that brings together job seekers and potential employers. Whether you are looking for your next job opportunity or seeking talented professionals, TALENTMATE is here to support and guide you through the recruitment journey. For more details, visit our company website: [https://www.talentmate.com](https://www.talentmate.com),
Posted 1 week ago
0.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description COGENT TECH SOLUTIONS is an Industrial Engineering company providing IoT, Machine Learning, and Engineering Services to the Automotive, Machinery, Renewables, and Process Industries. The company offers customized solutions to its clients and is an authorized distribution and solution partner for globally recognized brands such as Weidmuller, O Ring, Eaton MTL, OBO Bettermann, and Nidec ControlTechnique Drives. COGENT TECH SOLUTIONS takes pride in delivering cutting-edge technology and superior service to its clients. Role Description This is a full-time, on-site role located in Chennai for an Internal Sales Executive. The Internal Sales Executive will be responsible for managing and supporting sales activities, providing technical sales support, and maintaining customer relationships. Daily tasks include responding to customer inquiries, preparing and delivering technical presentations, generating sales reports, and collaborating with the technical support team to address client needs. The role demands close coordination with external sales teams and ensuring customer satisfaction through exceptional service. Qualifications Technical Sales and Sales Engineering skills Technical Support skills Excellent Communication skills Prior experience in Industrial Engineering or related fields is a plus Bachelor&aposs degree in Engineering, Business, or related field Ability to work independently and as part of a team Proven track record in meeting or exceeding sales targets Show more Show less
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. With a strong focus on customer satisfaction and support functions, the company has established trust, accountability, and reliability in its products and technical services. This has led to enhanced performance of in-house talents and increased productivity through continuous research and development. Adeeba E-Services prides itself on being a one-stop platform for all customer solutions with ongoing IT-enabled support systems. We are currently looking for Customer Service Executives / Technical Support Executives to join our Inbound Voice Process (Tech Support) in US Shift. As a part of our team, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and recommending suitable solutions to customers. Additionally, you will be responsible for selling technical support plans and relevant software. Benefits and Facilities: - Fixed Salary disbursed on the 1st of every month - 24 leaves in a year, along with comp offs and birthday leaves - Lucrative Incentive structure - No extension of shift timings - Friendly working environment Candidate Profile: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Proficient in closing calls effectively - Strong convincing and sales skills - Immediate joining preferred Salary: Rs. 15,000 - 25,000/month (fixed) + Generous Incentives Shift: US Shift (9:00 pm to 7:00 am) Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Sadhana (HR) at 8016099788. Qualifications: HR All information provided by you will be treated confidentially in accordance with EEO guidelines.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a PACS Administrator at Vital Radiology Services, you will play a crucial role in managing and maintaining the Picture Archiving and Communication System (PACS) in a cardiology and radiology setting. Your responsibilities will include providing technical support, troubleshooting system issues, and ensuring the smooth operation of the PACS system. Close collaboration with medical professionals and IT teams will be essential to excel in this role. To succeed in this position, you should have experience in System Administration and Technical Support, along with proficiency in troubleshooting system issues. Knowledge of Radiology and Cardiology practices will be beneficial, and your excellent organizational and multitasking abilities will be put to good use. Strong communication and collaboration skills are key as you work closely with various teams. Ideally, you will hold a Bachelor's degree in Information Technology, Computer Science, or a related field. While not mandatory, experience in healthcare IT systems would be considered a plus. If you are looking for an opportunity to contribute to a global teleradiology company and make a difference in the healthcare industry, this role at Vital Radiology Services in Delhi, India, could be the perfect fit for you.,
Posted 1 week ago
1.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. Every retail store will require its own ecommerce website, and customers will have options of where, how, and what to purchase - either in-store or online, for take away or delivery. This marks an exciting time for the retail industry and we need to prepare for this transformation. The future of retail worldwide hinges on our ability to innovate. With a vast canvas to work with, it is evident that we are outperforming others in the industry. At Adeeba-E-Services, we are actively engaged in reshaping the commerce landscape. Join us in being a part of this revolutionary change. Greetings from Adeeba E Services Pvt Ltd.!!! We are looking for candidates for the position of Technical Support Executive for the inbound voice process. Shift: US Shift (9pm to 7am) Salary: Up to 25K + Huge Incentives + other benefits Location: Saltlake Sector-5 Experience Required: 1 year to 6 years in Technical Support (International BPO) Requirements: - Must have fluency in English - Previous experience in Technical Support Sales in a BPO setting - Ability to effectively close calls in tech support - Willingness to work in night shifts We offer a rotational off with a 6-day working week. Immediate joining is available. If you are interested, please call us at 9051449800. Qualifications: - High School Additional Information: - Good communication skills are a must - Willingness to work in night shifts,
Posted 1 week ago
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